How to set up incoming emails in mail. Setting up mail ru mail on phones and home computers


You can work with letters not only through the Yandex.Mail web interface, but also using various email programs installed on your computer.

Configure the program using the IMAP protocol

When using the IMAP protocol, the mail program synchronizes with the server and preserves the folder structure of your mailbox. The letters you send through the mail program will be stored not only on your computer, but also on the server, and you will be able to access them from various devices.

Before setting up mail program enable the IMAP protocol:

To configure an email program using the IMAP protocol, you must specify the following information:

Incoming mail

  • connection security - SSL;
  • port - 993.
Outgoing mail
  • connection security - SSL;
  • port - 465.

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IMAP protocol support will be enabled automatically the first time you log in to your email program.

When using the POP3 protocol, all letters from the folders that you specify in the menu Settings → Mail programs, will be saved by the email program to your computer in the Inbox folder. If necessary, you can set up filters in your email program to automatically move emails to required folders. Emails you send will only be stored on your computer.

Note. When downloading emails from a server using the POP3 protocol, Yandex.Mail automatically saves copies of emails on the server, but you can delete emails manually using the web interface. If you want to delete emails using an email program, use the IMAP protocol.

Before setting up your email program, enable the POP3 protocol:

To configure an email program using the POP3 protocol, you must specify the following information:

Incoming mail

  • connection security - SSL;
  • port - 995.
Outgoing mail
  • address mail server- smtp.yandex.ru;
  • connection security - SSL;
  • port - 465.

To access the mail server, enter your Yandex username and password (or if you included two-factor authentication) . If you set up receiving mail from a mailbox like “login@yandex. ru », the login is the part of the address before the “@” sign. If you use, you must specify the full mailbox address as your login.

You can configure to receive emails via POP3 from any folder, including Spam. To do this, open the menu Settings → Mail programs and mark the required folders.

When mailbox contents are downloaded by email programs, emails are not marked as read by default. If you want to mark received emails as read, enable the appropriate option.

Problems with the mail program

This step by step guide will help you solve problems related to your email program.

Select an issue:

What message did you receive?

If a message appears about no connection to the server, try logging into Yandex.Mail with the same username and password that you use in the program. Enter your username and password manually, without using those stored in the browser.

Make sure that the protocol you want to use is enabled in the Mail programs settings section.\n

Make sure that you have specified exactly\\n in your mail program settings following parameters servers:\\n \\n \\n

If you are using IMAP

    \\n
  • mail server address - imap.yandex.ru;
    • \\n
  • connection security - SSL;
    • \\n
  • port - 993.
    • \\n
    \\n
  • mail server address - smtp.yandex.ru;
    • \\n
  • connection security - SSL;
    • \\n
  • port - 465.
    • \\n
\\n \\n \\n \\n\\n

\\n \\n \\n \\n

If you are using POP3

\\n \\n \\n Incoming mail \\n \\n

    \\n
  • mail server address - pop.yandex.ru;
    • \\n
  • connection security - SSL;
    • \\n
  • port - 995.
    • \\n
\\n \\n \\n \\n Outgoing mail \\n \\n
    \\n
  • mail server address - smtp.yandex.ru;
    • \\n
  • connection security - SSL;
    • \\n
  • port - 465.
    • \\n
\\n \\n \\n \\n\\n

\\n \\n \\n \\n\\n

For more information on how to check server settings in different mail programs, see the section.

\\n ")]))\">

Make sure that in your mail program settings you have accurately specified\nthe following server parameters:

If you are using IMAP

    \n
  • mail server address - imap.yandex.ru;
    • \n
  • connection security - SSL;
    • \n
  • port - 993.
    • \n
    \n
  • mail server address - smtp.yandex.ru;
    • \n
  • connection security - SSL;
    • \n
  • port - 465.
    • \n
\n \n \n \n\n

\n \n \n \n

If you are using POP3

\n \n \n Incoming mail \n \n

    \n
  • mail server address - pop.yandex.ru;
    • \n
  • connection security - SSL;
    • \n
  • port - 995.
    • \n
\n \n \n \n Outgoing mail \n \n
    \n
  • mail server address - smtp.yandex.ru;
    • \n
  • connection security - SSL;
    • \n
  • port - 465.
    • \n
\n \n \n \n\n

\n \n \n \n\n

Encryption of transmitted data.


\n\n ")]))">

Make sure that the protocol you want to use is enabled in the settings section.

Make sure that in the mail program settings you have accurately specified\n the following server parameters:\n \n \n

If you are using IMAP

\n \n \n Incoming mail \n \n

    \n
  • mail server address - imap.yandex.ru;
    • \n
  • connection security - SSL;
    • \n
  • port - 993.
    • \n
\n \n \n \n Outgoing mail \n \n
    \n
  • mail server address - smtp.yandex.ru;
    • \n
  • connection security - SSL;
    • \n
  • port - 465.
    • \n
\n \n \n \n\n

\n \n \n \n

If you are using POP3

\n \n \n Incoming mail \n \n

    \n
  • mail server address - pop.yandex.ru;
    • \n
  • connection security - SSL;
    • \n
  • port - 995.
    • \n
\n \n \n \n Outgoing mail \n \n
    \n
  • mail server address - smtp.yandex.ru;
    • \n
  • connection security - SSL;
    • \n
  • port - 465.
    • \n
\n \n \n \n\n

\n \n \n \n\n

For more information on how to check server settings in different mail programs, see the section Encrypting transmitted data.

\n ")]))">

Make sure that in your mail program settings you have accurately specified the following server parameters:

If you are using IMAP

Incoming mail

  • mail server address - imap.yandex.ru;
  • connection security - SSL;
  • port - 993.
Outgoing mail
  • mail server address - smtp.yandex.ru;
  • connection security - SSL;
  • port - 465.

If you are using POP3

Incoming mail

  • mail server address - pop.yandex.ru;
  • connection security - SSL;
  • port - 995.
Outgoing mail
  • mail server address - smtp.yandex.ru;
  • connection security - SSL;
  • port - 465.

For more information on how to check server settings in different email programs, see the section Encrypting transmitted data.



If the "Authentication required" message appears, "Sender address rejected: Access denied" or “Send auth command first”, authorization on the Yandex SMTP server is disabled in the mail program settings. Make sure the option is enabled User Authentication(for Outlook Express) or SMTP Authentication(For The Bat!).

If a message appears "Sender address rejected: not owned by auth user", the address from which you are trying to send a letter does not match the one under whose login you are authorized on the SMTP server. Make sure that in the mail program settings, the return address is set to exactly the address from which the login is used in the SMTP authorization settings.

If a message appears "Login failure or POP3 disabled", the mail program cannot access the mailbox using the POP3 protocol. Make sure you have entered correct password from the mailbox and in the settings section, access via the POP3 protocol is enabled.

If a message appears "Message rejected under suspicion of SPAM", the contents of your email were recognized by Yandex.Mail as spam. To solve the problem, open Yandex.Mail and send any one letter as a test. This way you will prove to the system that the letters are not being sent by a robot.

Check your computer for viruses using free antivirus programs: CureIt! from Dr.Web and Virus Removal Tool from Kaspersky Lab.

If your mail program does not accept or send letters, check that your mail program settings are correct, as well as your computer’s Internet connection settings.

If you are using antivirus program, firewall or proxy server, disable them and check if this reproduces the problem.

Read step by step instructions to search for missing letters. Before starting work .

Select an issue:

When you delete messages, they go to the Deleted Items folder and are stored there for 30 days. During this period you can restore them:

  1. Go to the Deleted Items folder.
  2. Highlight necessary letters.
  3. Click the To Folder button.

If more than a month has passed since they were deleted, it will not be possible to restore the letters - they have been permanently deleted from the Yandex.Mail servers.

If the letters are not in the folder where they should be, then most likely they ended up in another folder, for example in Deleted Items or Spam. If you remember the sender's name or address, part of the text of the letter or the subject, try searching for letters in all the folders in your mailbox.

Have you found the letters?

You can restore letters:

  1. Go to the folder in which the letters were found.
  2. Select the required letters.
  3. Click the To Folder button.
  4. Select from the list the folder where you want to move the letters - for example, Inbox.

Why emails disappear and how to avoid it

The Deleted emails folder is stored for 30 days, and the Spam folder for 10 days. After this, they will be permanently deleted from Yandex servers. Why can emails end up in these folders without your knowledge:

Another user has access to your mailbox

Emails can be deleted by a user who has access to your mailbox: perhaps you forgot to end your session after working on someone else's device. To end your session, click the link in your account menu Log out on all devices. This can also be done on the page - using the link Log out on all computers.

Letters disappear in the mail program

configure the program using the POP3 protocol

A rule has been configured that deletes or moves letters. Letters disappear in the mail program.

If you use a mail program and delete letters in it, they disappear on . This happens because your program is configured using the IMAP protocol - in this case, the mailbox structure on the service is synchronized with the mailbox structure in the program. To delete messages only in the program, but leave them in Yandex.Mail, you can configure the program using the POP3 protocol, but we recommend not doing this: the messages may not synchronize correctly with the server.

A rule has been configured that deletes or moves emails Indicate authentic ones in Yandex.Passport and link them to your account. Our security system may have found your account suspicious and blocked your mailbox. Most often, this happens due to the fact that the phone number is not attached to the box or the Passport contains a fictitious first and last name. It usually takes a couple of hours to remove the lock.

If you delete letters in your mail program, but they are still in their folders on the Yandex.Mail website, then most likely your mail program is configured using the POP3 protocol. Due to the peculiarities of the POP3 protocol, messages in the mail program may not synchronize correctly with the server. To work with Yandex.Mail, it is recommended to use IMAP protocol. To learn how to migrate your email program from POP3 to IMAP, see Migration from POP3.

If your email program does not display sent emails, then most likely your email program is configured using the POP3 protocol. Due to the peculiarities of the POP3 protocol, messages in the mail program may not synchronize correctly with the server. To work with Yandex.Mail, it is recommended to use the IMAP protocol. To learn how to migrate your email program from POP3 to IMAP, see Migration from POP3.

The report always indicates the reason for non-delivery. About the most common reasons can be read in the article web/letter/create.html#troubleshooting__received-report.

If you receive errors about an incorrect certificate when activating SSL encryption in your email program, make sure that your email program and operating system are configured correctly:

  • On a computer (without lags and "date from the future"). If installed wrong date, the system erroneously determines that the certificate has not yet expired or has already expired.
  • All installed.
  • Checking HTTPS connections is disabled in your antivirus settings. You can change your antivirus settings according to our instructions for Kaspersky Internet Security and ESET NOD32 Smart Security See the Security Certificate Errors section.

Manually add a certificate to the list of trusted certificates (Windows)

Attention. If you are not sure that you can install the certificate yourself, contact a specialist.

To add a certificate to the list of trusted certificates:

  1. Download the certificate. (If the linked file opens directly in your browser, click CTRL + S and save the file to your computer; there is no need to copy text from the file.)
  2. Open the Start menu.
  3. In the search field, enter certmgr.msc and click Enter key.
  4. In the program window, in the folder tree, click on the folder.
  5. On the right side of the window, click right click mouse on Certificates and select All tasks → Import.
  6. Click "Next .
  7. Click the Browse button and select the CA.pem file you downloaded earlier. Click Next.
  8. In chapter Certificate store Leave the default settings and click Next.
  9. Click Finish.
  10. (Opt.) In the pop-up dialog, click Agree.
  11. In the folder tree, click on the folder Trusted Root Certification Authorities→ Certificates.
  12. In the list of certificates (on the right), find the certificate Certum CA, right-click on it and select Properties.
  13. Go to the General tab.
    14. .
  14. In the block, set the switch to the Internal position.
  15. Click OK.
  16. Try sending a letter. If the certificate error appears again, then in the same block Properties → S/MIME and TLS → Implementing S/MIME and TLS certificates Set the radio button to Microsoft CryptoAPI.
  17. Click OK button.

Note. The switch positions have to be changed manually, because... in some versions of The Bat! the Internal position will work, in others -

  • SMTP: server - localhost, port - 25
    • POP3: server - localhost, port - 110
    • IMAP: server - localhost, port - 143

    If the problem persists, try using the recommendations from the articles Trade Management Mail Client and gmail (following the recommendations, substitute yandex instead of gmail everywhere) and Sending letters and receiving email using SSL.

    I am sending emails from a scanner that does not support SSL

    Set up your MFP or scanner as follows:

    1. Specify the following SMTP parameters:
      • server - smtp-devices.yandex.com
      • port - 25
    2. Enable authentication (authentication).
    3. Enter your username and password in the appropriate fields.

      Attention. Be sure to enter your username and password manually. If you select authentication similar to the incoming mail server, sending will not work.

    Limitation. You can send letters in this way only to addresses serviced by Yandex.Mail (in the yandex.ru domain or to addresses. To mailboxes of other postal services emails will not be sent through this server.

    If you recently changed your mailbox password, make sure you also update your mail program settings. If the password in the settings is correct, wait a few hours - the mail program settings may not synchronize with the Yandex server right away.

    Try logging in with the same username and password: enter the authorization data again, rather than using the ones you remembered earlier. If this requires you to enter check digits, you can familiarize yourself with the list possible reasons in the article Why do I need to enter check digits during authorization?

    The Bat is one of the most famous programs for working with email. It gained popularity many years ago due to its wide functionality and ease of use. You can receive Email using it from almost any service that supports SMTP protocols, IMAP or POP3.

    This is, for example, the popular resource mail.ru on the Runet. Based on the data for connecting to it, we will consider creating a new account in the program. And let's take a closer look at how the setup is done. mail mail.ru in the bat.

    Setting up mail ru mail in the bat

    And so let's start setting up mail.ru mail in the bat. To connect a mailbox, you need to launch the program and select top menu"Box" section. After clicking on it, a list should open, from which we will be interested in the item “New Mailbox».
    By clicking on it, a dialog box will open.

    First of all, you need to come up with a name for the account (you can enter any name), but leave the Home directory as default. This is where your mail will be stored.

    In the next window you must enter your name, postal address and organization. Click “Next” and proceed to the next step, where you will need to specify the details for connecting to the service.

    They must be entered correctly:
    — we specify the IMAP4 protocol (POP3 is also possible, but it has a number of disadvantages and requires other settings);
    — “Server for receiving mail” – imap.mail.ru;
    — “SMTP server address” – smtp.mail.ru;
    — in the “My SMTP server requires authentication” checkbox, put a tick.

    Now click on “Next” to move to the next stage, where you will need to enter authorization data. Enter the address in the appropriate fields Email(including the "@" symbol and Domain name) and password for your email account.

    At this point, setting up the bat box is almost complete. At the final step, the program will ask if the user wants to check other settings. We agree.

    A window will open with general settings, where we will be interested in the “Transport” item. There will be a couple of drop down menus where you need to select " Secure connection specialist. port (TSL)".

    Next, in all settings windows, click on “OK”, after which the mail will be configured and ready for use. That's all, setting up the bat mailbox is complete, now you don't need to constantly go to the mail.ru website and check your mail, just launch TheBat.

    If there’s something you don’t understand or you can’t set up your mail.ru mailbox in thebat, here’s the link - https://help.mail.ru/mail-help/mailer/tb

    Using “The Bat” you will receive mail almost instantly. In this case, the program itself will notify you of new letters, and you will not have to look at your email client every time to find out about new correspondence, as you need to do in the case of the web version.

    Mail.Ru is one of the most popular mail services on the Internet. With the advent of smartphones, it became possible to use email directly on the phone. However, on Android, setting up access to the mailbox has some peculiarities. In this article we will take a closer look at how Mail.Ru mail is configured on Android.

    How to set up Mail.Ru mail on Android

    First you need to find the Mail utility, which comes standard preinstalled on Android. Go into it, go to the “E-mail” item and click the “Menu” icon and then “Settings”. In the upper left corner there will be an “Add account” button. After this, the “E-mail supports most popular services” window will appear. There will be two lines, you need to fill them out. The first line is “Name”. It must be entered in full as [email protected] and mailbox password.

    The next window will prompt you to select an account type. There will be 3 options: POP3, IMAP, Exchange.

    For better smoothness and speed of operation, it is better to choose the second option. Consider the case where POP3 was selected.

    Here another window will appear where you will need to fill in the “POP3 Server” fields. Here you need to enter pop.mail.ru. Next “Port” – enter 995, “Security Type” – SSL/TLS, and in the last column “Delete messages from the server” you need to select “Never”.

    IMAP is configured in a similar way. Only in the “Port” column you need to enter 993, “IMAP Server” - imap.mail.ru, respectively, “Security Type” is the same as in POP3. We leave everything else unchanged.

    After installing the protocol, the last window will appear where you need to fill in the “SMTP Server” item, you need to enter smtp.mail.ru, “Security Type” - SSL/TLS, and in the “Require account login” item there should already be a checkmark. Everything else is already filled in.

    After this, all that remains is to click the “Next” button and enjoy all the benefits of your email account. It was described in detail how to set up Mail.Ru mail on your device. If there is a need to add another account, you will need to do everything described above, only change the data in the “Password” and “Username” columns.

    Setting up Mail.Ru mail on Android: Video

    Possible problems when setting up an email service

    The Android system is not perfect. Sometimes a network error occurs while working with mail on Android. In such a situation, the first thing to do is to check that all data has been entered correctly. Next, see if the Internet has disappeared. If everything is fine, you need to restart the device and try to enter everything again. In most cases, after such manipulations, everything starts to work normally.

    Mail client for Android system: Video

    Mail agent for using the Mail.Ru service

    There is an official mail agent for Android from Mail.Ru. You can download it at Google Play link . The client is configured according to the algorithm described above. The application is smooth and stable. In addition, there are a huge number of alternative clients. They are both paid and free, and differ in functionality. Which one to choose depends entirely on personal preference.

    Thus, we saw that installing the Mail.Ru service is not at all difficult, but instead standard client alternatives can be used.

    Most email service users are quite happy with the standard web client that their service provider offers them. Actually, it is in this form that this mail service is used most often, but this is not because it is so convenient, but because people simply do not know where to find an alternative and how to set up mail reception third party programs. If email is your work tool, then you probably won't be able to do without an advanced email client that would replace the web interface. In this material we will look at how to create a mailbox on the Mail.ru domain and implement (IMAP) for various client programs, including Outlook and Apple Mail. Let’s immediately look at the main errors that arise when working with postal service in general and with third-party email clients in particular.

    Mailbox registration

    You can register Mail.ru on the service’s official website.

    When registering, you must fill in a number of required fields with personal data:

    • Name - you can enter any name, despite the requirement to enter your real name.
    • Last name - you can specify any name.
    • Mailbox - you must specify a nickname, but the mail will offer it itself.
    • Password - must be specified complex password using special characters.

    There are other fields, but they are not required.

    IMAP protocol

    This protocol is the most optimal and convenient for working with email and is supported by all popular email services. In addition, storing mail in the cloud has a positive effect on security and reliability (emails will definitely not be lost and will always be available on different devices).

    Correct configuration of Mail.ru via the IMAP protocol requires knowledge of certain data to provide access to the mailbox:

    • Email address (mail adress) is the full name of your mailbox, accompanied by the @ dog icon and the domain name.
    • Next, you should designate the server for incoming IMAP mail- in our case imap.mail.ru.
    • sent from an SMTP server - in our case the server smtp.mail.ru is installed
    • Password - used in this moment password (to access the mailbox).
    • Then you should enter the port for the IMAP server (select port 993, and select SSL/TSL as the encryption protocol).

    Outlook

    Setting up Mail.ru (IMAP) for the Microsoft client varies depending on which version you are using. In the 2016 version you need:

    • Go to the "File" menu in the top left corner.
    • Next, go to the “Information” submenu.
    • Then click “Add” account».
    • You will be asked to select one of the setup modes (manual or automatic); you must select manual and indicate all the data stated above.
    • Username, mailbox address, current password.
    • Next, you need to select the IMAP account type and specify the appropriate servers.
    • Then you should open “Advanced settings”.
    • Select the “Advanced” submenu and enter port 993 in the IMAP server field.

    The Bat!

    Setting up Mail.ru (IMAP) in this client carried out using the built-in utility interface, offering step-by-step data entry.

    Need to add new box to do this you need:

    • IN top panel interface, click on the “Mailbox” button and select the “New mailbox” submenu.
    • Indicate any name of your choice, for example “Work mail”.
    • On the next settings screen you need to enter full name, email address and organization.
    • On the next settings screen you need to provide data IMAP server- imap.mail.ru.
    • On the final settings screen, you must enter your email address and password to log in.

    For further configuration, you need to go to “Mailbox Properties” and specify the IMAP port 993 and the SMTP port 465.

    Apple Mail

    Setting up Mail.ru (IMAP) in macOS system carried out at the level of system settings, or through the built-in Mail program.

    To configure through the Mail application, you must do the following:

    • Open the Mail application itself.
    • Select “File” in the top menu.
    • Select the “Add account” submenu.

    As with The Bat, Apple's client offers step-by-step setup.

    The first window will ask you to enter basic data for the mailbox:

    • Your name (any name you choose, it should not be associated with your mailbox).
    • Email address (full address with @ and domain).
    • Password (used when registering on the mail.ru website).

    The program will make further settings automatically, but errors may occur, and then the program will prompt you to enter additional data.

    • Server type - select IMAP.
    • Description - the name of the box (any, user choice).
    • The server where incoming mail will be received is imap.mail.ru.
    • Password - the password used when registering on the mail.ru website.
    • The server from which your letters will be sent - you need to specify the server smtp.mail.ru (attention, you must also check the box next to the “Use only this server” option, as well as the “Use authentication” option).
    • Username - here you need to enter your full email address, along with @ and domain.
    • The password is the same password that was entered in the previous window.

    After the operations have been completed, the program will offer to check all the data again and create a new box.

    After the new mailbox has been added to the list of program mailboxes, you need to change the port in the settings. To do this you need:

    • Open the Mail program settings.
    • Select the “Accounts” submenu.
    • In this submenu you need to find the “Outgoing mail server” item and select the “Change list of SMTP servers” sub-item in the drop-down menu.
    • Next, you need to check the box next to the “Use a random port” option and enter port 465 there.
    • Next, you need to check the box next to the “Use SSL” option.

    Mail for iOS

    Setting up Mail.ru (IMAP) in iOS is performed using the same method as in macOS, via system settings. To add a new mailbox you need to:

    • Go to “Settings - Mail”.
    • Open the list of accounts and click on the “Add account” button.
    • Select "Other" from the list of suggested domains.
    • Next, you need to specify basic user data (name, email address, password).
    • Then click on the “Next” button, and the program will complete the setup itself.

    You will have to specify the server and ports manually; for this you should:

    • Click on the name of the newly created box.
    • Open mailbox settings.
    • In the SMTP item you must specify smtp.mail.ru.
    • In the IMAP item you must specify imap.mail.ru.
    • IN SMTP settings You must check the box next to “Use SSL” and enter port 465.

    Mail for Android

    First, you should decide which email client is installed on the system. This guide provides instructions for setting up a standard client for Android. Mail.ru (IMAP) is configured manually. To add a new mailbox you need to:

    • Open the Email application.
    • Enter your mailbox details (full address with @ with domain and password used during registration).
    • Then tap the Manual key.

    Select the IMAP server type.

    will appear extra menu, you will need to enter data for the server with incoming correspondence:

    • IMAP server - imap.mail.ru.
    • Security protocol - SSL/TSL.
    • You must also change the port to 993 and click Next.

    An additional menu will appear where you will need to enter the server data for outgoing mail:

    • SMTP server - smtp.mail.ru.
    • Security protocol - SSL/TSL.
    • You should also enter the port number 465 and click the “Finish” button.

    Official client

    In order not to mess around with setting up Mail.ru (IMAP) for third party clients, you can download official application, which is available for download from all large stores applications, including AppStore and Google Play. An important advantage of these applications is that there is no need to enter server data manually. All you need to know is the password (the one used during registration) and email address (the application will set the domain automatically). Moreover, the registration process itself can be completed in mobile application without having to use the website. The application interface has been pre-created for maximum convenience for those who use mail.ru mail. If the user has mailboxes in other services, they can be added directly to the same application, and all correspondence will arrive in one program. Concerning desktop computers and laptops, then, alas, the developers have nothing to offer except a web client.

    Possible mistakes

    As with any postal service, and software in general, problems may arise. The same applies to setting up Mail.ru (IMAP) for third-party email clients.

    • Error 550 Message sending for this account is disabled - the problem can be solved by changing the password for the mailbox.
    • Mailbox Full Error - From the name it is clear that the problem arose due to the fact that the mailbox is full. You need to wait a while or empty your inbox.
    • User error not found(User not found) - a similar error appears if the recipient is not registered in the Mail.ru database. In this case, you need to double-check the recipient's address or another way to contact him.
    • Error No such message, only 1000 messages in maildrop (No such message, only 1000 messages in mail) - an error occurs when trying to download correspondence to a third-party email client. To fix it, you need to open your email account through a web browser and erase the oldest letter from it, and then try to download them again using a third-party email client.
    • Error We do not accept mail from dynamic IP (We do not accept letters from mailboxes with a dynamic IP address) - the problem occurs due to an incorrectly configured PTR (it is similar to the entry for dynamic IP addresses). Due to the dominance of spam, Mail.ru management had to block such addresses. The problem can only be fixed by the provider who changes the PTR.
    • Error 550 Spam message discarded/rejected - This error means that the email was blocked by a spam filter. The problem can only be resolved by the support service.
    • Error Access to this account is disabled - most likely, the mailbox to which you are trying to send the letter has been deleted because long time not used.

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    E-mail has become so firmly established in our lives that it is unthinkable to imagine how we would communicate on forums, exchange information, photos and videos without it. useful service. Increasingly, there is a need to have two or three, or even five or even ten postal addresses: for work colleagues, partners, friends, forums, mailing lists, etc. and so on. Working with such an army of mailboxes through regular web interfaces on the websites of postal services takes a lot of time and significantly increases Internet costs. And here email programs come to our aid.

    What is an email program? It is a program installed on your PC in which you can receive, write, send and store emails and the files attached to them directly on your computer, without going to the mail site through a browser.

    An email program is also often called mail client, email client, email client, mailer.

    Today there are many email programs. We will look at the most common ones working in the operating room Microsoft system Windows:

    Windows Mail (set to default by default) Windows Vista)
    - Microsoft Outlook Express (installed by default on Windows XP)
    - Outlook Office 2007 (included in the Microsoft Office 2007 software package)
    - Outlook Office 2003 (included in the Microsoft Office 2003 software package)

    We will analyze all the main points using the example of the Windows Mail program, supplied with all operating systems Windows family Vista. And then we will step by step analyze the process of setting up other email programs.

    As an example, we will use a mailbox on mail.ru with the name and password.
    So let's get started.

    How to Set Up Windows Mail in Microsoft Vista

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    1. First of all, let's launch the mail program.
    In the Windows Vista Start menu, click “All Programs” and select “Windows Mail” from the list that appears.

    2. Let's start creating a new email account. To do this, in the “Service” menu, select “Accounts...”.

    3. In the window that opens, click the “Add” button.

    4. Select the type of account to be added – “Email Account” and click the “Next” button.

    5. Enter the name that will appear in the “From” field of all letters we send. For example, Anna S. And click the “Next” button.

    6. Enter our email address, for example This email address is being protected from spambots. You must have JavaScript enabled to view it., and click the “Next” button.

    7. Now the most difficult part of the work is setting up the reception and sending of mail. To do this, you need to enter the names of the corresponding servers - POP3 and SMTP. Let's figure out what it is.
    POP3- from the English “Post Office Protocol Version 3”, translated as “post office protocol of the third version”. It is used by the email program to receive mail from the server. In our example, the server is mail.ru, because This is where the email account is registered.
    SMTP- from the English “Simple Mail Transfer Protocol”, translated as “simple mail transfer protocol”. It is designed to transfer mail to a server (in our example to mail.ru) and from the server to the recipient.

    For greater clarity, let's use an analogy with a postman. POP3 postman brings mail that comes to you from the post office, which is mail.ru. The SMTP postman takes your mail and takes it to Postal office(mail.ru), and from there it delivers your letters to the recipients.
    Thus, if thanks to POP3 we receive mail, then thanks to SMTP we can send it. The operation of these protocols is invisible to our eyes. However, any email program must specify which protocols to use.

    In our example:

    Incoming message server for receiving mail: pop3.mail.ru (where pop3 is the protocol for receiving mail, and mail.ru is the system in which the mailbox is registered)
    - outgoing message server for sending mail: smtp.mail.ru (where smtp is the protocol for sending mail, and mail.ru is the system in which the mailbox is registered)
    Note: If you have a list.ru or bk.ru mailbox, then you need to write them instead of mail.ru. Then you get pop3.list.ru or pop3.bk.ru for receiving mail, and smtp.list.ru or smtp.bk.ru for sending mail. The same principle applies to any other mail systems: yandex.ru, rambler.ru, etc. Everywhere a dot and the name of the mail system are added to pop3 and smtp. For example: to receive mail pop3.yandex.ru or pop3.rambler.ru; to send mail to smtp.yandex.ru or smtp.rambler.ru.
    So, we entered the server names for receiving and sending mail: pop3.mail.ru and smtp.mail.ru. Each field must contain only one name.

    8. There is another interesting option in this window. Many postal systems, including mail.ru, for security reasons, request your mailbox name and password when sending and (or) receiving mail. In this case, be sure to check the box next to “The outgoing message server requires authentication.” Now you can click the “Next” button.

    9. Now enter the mailbox name and password for it. In our example this is This email address is being protected from spambots. You must have JavaScript enabled to view it. and password. When entering the password, black dots will be displayed - this is how it should be, 1 dot = 1 character. This is done for security purposes so that no one can snoop on the password.
    In this window, we will also check the box next to “Remember password” so that the mail program does not ask us to enter it every time we send or receive mail. Click the “Next” button.

    10. Setting up your email program is almost complete. In the next window we need to accept important decision: whether or not we want all our incoming letters to mail.ru to be downloaded to the computer into the mail program.
    If we DO NOT want to, then check the box next to “Do not download email messages.”
    Otherwise, don't check the box. However, remember that if you have a lot of emails in your mailbox and they big size, you risk spending a lot of traffic and time downloading them.
    Having decided on the checkbox, click the “Finish” button and complete the setup of our mail.

    11. The newly created email account will appear in the list. Click the “Close” button at the bottom of the window.

    The mail program setup is complete. Now you can write, send and receive letters directly from your computer.


    How to set up Outlook Express on Windows XP

    1. Open the program by clicking “Start” – “Programs” – “Outlook Express”.

    2. In the “Service” menu, select “Accounts”.

    3. Click the “Add” button and select “Mail...”

    4. Enter the name that will appear in the “From” field of all letters we send. For example, Anna S. And click the “Next” button.

    5. Enter our email address and click “Next”.

    6. Select the “Incoming message server” list - POP3.
    In the “Incoming message server” field, enter pop3.mail.ru.
    In the “Outgoing message server” field, enter smtp.mail.ru.
    Click the “Next” button.

    7. We keep the email address – This email address is being protected from spambots. You must have JavaScript enabled to view it. and password to access this email– password. Check the box next to “Remember password” and click the “Next” button.

    8. To complete the account setup, click the “Finish” button.

    9. Our mailbox appeared on the list. But that's it for setting up the email Microsoft programs Outlook Express is not yet complete. For security reasons, many mail systems, including mail.ru, require your mailbox name and password when sending and/or receiving mail.
    To configure this option in Microsoft Outlook Express, select the newly created email account and click the “Properties” button.

    10. In the window that appears, go to the “Servers” tab. Check the box next to “User Authentication”

    and click the “Settings” button. Let’s make sure that the “How to incoming mail server” item is highlighted there and click “OK” in all the windows.

    11. In the Accounts window, click the “Close” button.

    This completes the configuration of the Microsoft Outlook Express mail program.
    

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