Why is the contact not working? Why doesn't the VKontakte application work? My VKontakte page does not open, what should I do?

All tips

You have some free time, and as usual, you decide to stick to VKontakte. You come in and try to log in: access is denied - VK doesn’t work. Or another situation: we have passed authorization, but everything works so slowly that from the outside it seems that it is not working at all. Why VK does not load and what to do about it - we will tell you further.

Having become accustomed to the constant presence of a social network in one’s life, its absence or problems in work are felt especially acutely. This recently affected Ukrainian users: the authorities banned mobile operators and providers from providing access to Vkontakte (in Russia there is a similar problem with Telegram). The blocking is bypassed using a VPN, so there would be a desire.

In other cases, the reason why VK does not work lies in one of the points described below.

Types of errors

The following types of errors are distinguished:

Problem with VKontakte servers: nothing loads or loads poorly, authorization is impossible.
When logging in, the VK start page requests information from a paid SMS - you have become the owner of a ransomware virus. Where there is one SMS, there are 10, and the mobile balance is not rubber.
Malicious applications have filled the hosts file, hence the inability to log into your account.
Browser cache is full. Sometimes the viewer itself reacts to changes and produces a bunch of squiggles and the text “Clean cash and restart your browser”.
Antivirus software blocked the social networking site.
Problems on the provider's side.

VK is not working now 2020

The social network VKontakte is the same Internet resource as other sites. The peculiarity is the huge influx of visitors, creating a crazy load on the servers that ensure uninterrupted operation. It would be nice if everyone was peacefully scrolling through their feed, but we upload photos, watch videos, send messages and perform many actions, loading the servers to the fullest.

In February 2020, the Internet was full of news reports that VKontakte servers were down: many users were denied access to the application and the full version of the site. Troubleshooting takes time: as a rule, VK specialists can handle it on the same day, but it all depends on the situation.

Solution: Enter the search query “VKontakte is not working now 2020” and read the news - they will definitely write there if the servers are down. Please be patient - the social network team will try to get things working as soon as possible - this is, first of all, in their interests.

Why doesn't VK load?

We opened the browser and first of all went to the social network, but the site did not open. We refreshed the page several times, restarted Chrome or Opera (whatever you're using) - no result.

Solution: Look carefully at the date and remember if it’s time to pay for the Internet. Isn't it time yet? Dial the provider's technical support number and check if there are any problems with the connection. Perhaps you are not the only subscriber with a similar problem and there are problems with the company’s equipment (line break, system failure, you never know).

VK application does not work

The VKontakte application is on most users' phones - a convenient way to always stay in touch. Developers periodically release improved versions, introducing new features and adding new restrictions. An outdated version causes problems in the operation of the social network.

Solution: If you have problems with the application, update it to the latest version or uninstall it and install it again. Pop-up tips on smartphone screens notify you about the possibility of updating VK, but you can find out about the available version in the Play Market or App Store. You can download it there.

VK does not work on the computer

The influence of viruses and the work of anti-virus software on smartphones is not very noticeable - on a computer things are different. You won't get far without a working antivirus program: malware and files attack and infect the system, steal personal data and extort money in exchange for access to sites. This type of ransomware virus periodically pops up when working with VK, requiring you to send a message to a short number. Remember: no need to send SMS upon login, unless you forgot your password (login) and are trying to restore the page.

Solution: The best way out of the situation is to reinstall the system and change the antivirus that missed the threat.

The antivirus program works too well, so social networking sites that use cookies end up under the influence of protective screens - the program makes them inaccessible, considering them dangerous.

Solution:

Test your guess by turning off the screens and launching the site.
If the problem disappears, reactivate the antivirus (you cannot leave your PC unprotected).
Go to Settings and add the VK site to the list of exceptions. This way, the antivirus will continue to work, but restrictions will not apply to the social network.
Carefully monitor what links you open, what applications you install for VKontakte - they can threaten the security of your computer, and since the antivirus will not work on the site, there is a threat of virus infection.

What to do if VK does not work

Go to the main page of VKontakte and see a message about blocking the site or a requirement to send a message to one of the offered numbers? Yesterday everything was fine, but today VKontakte is not working? The hosts file located in system information has probably been modified and needs to be checked.

Solution:

Go to My Computer and open Local Disk C. Then follow the path Windows\System32\drivers\etc. There will be several files in the folder, find hosts.
We went to the desired folder, but did not find the file. It may be hidden. Displaying hidden files for operating systems Windows XP, Windows 7, 8 is disclosed below.
Select the file and open it using Notepad.
If there are a lot of letters and characters, erase everything except the line 127.0.0.1 localhost.
Save your changes.
Restart your computer or laptop.
Log in to your account to check.
After logging in, change your password (come up with a more complex one and write it down so you don’t forget).

What to do if VK does not load, but the Internet works

There remains the last reason for possible problems with VK - temporary files accumulated in the browser, slowing down its operation and limiting access to sites.

Solution: Clear the cache of the browser you are using. In the settings there is an item “Delete temporary files” or something similar - it’s different for each browser. Select it, the process may take about a minute. Restart your browser and try logging in again.

If a couple of hours ago you were scrolling through the news feed, listening to music and watching videos, and now VKontakte is not working, you don’t have to immediately try all the suggested options, including reinstalling Windows in desperate attempts to gain access to the social network. Wait a little: if the problem is on the VK side, it will be resolved soon. If after a couple of hours VK does not load, contact your provider, and only after that start manipulating the computer. This does not apply to clearing the cache - the procedure is useful at any time.

There are many reasons why we cannot log into our VKontakte account from our home or work computer. The system asks you to enter a phone number, activation code, information that the page is blocked, and so on. Of course, the person understands that I can’t make contact. A natural question arises: why, how to solve this problem, what to do?

Quite often we don’t get to our page and the situation “I can’t get in touch” arises, because we receive a message that the profile has been hacked, and a stream of spam is coming from the page. At the same time, we are asked to enter some personal information.

The search for a real solution to the problem, as a rule, begins after entering a phone number or sending an SMS does not bring results, only leading to money being withdrawn from the phone account. There is also a situation when the VKontakte website cannot open, producing various “digital” errors, for example, 404 or 403. The reasons why all these problems occur are usually the same. In rare cases, the cause of the malfunction is something else, but this will be discussed further.

If a page requires you to enter a phone number or code, you should never do this. The appearance of a page with information about suspected hacking indicates that there is a virus or other malicious software on the computer. Viruses can radically change network settings, so when you try to log into your accounts, you are redirected to a page belonging to scammers. Its design is completely identical to the VKontakte page, and the sent message automatically subscribes to a package of paid services.

Due to these actions, you may lose your login and password to enter the page. And then sending spam, and not just the problem “I can’t log into VK,” definitely cannot be avoided.

A little more about viruses

A slightly different situation also happens. We may not see any messages, but the page cannot open, giving an error, the same problem - I can’t get into contact, and that’s it. The reason may be the same virus changing the network route. The lifespan of such a site is quite short - less than that of viruses. That is why there is a high probability of “catching” malware that accompanies a resource that no longer exists.

This is how malware and viruses work. They record changes to system network settings. This is usually a computer file called hosts. As a result, the user enters the address of the social network vk.com into the command line, but ends up in a completely different place than he wanted, that is, on a fake site. The purpose of creating such sites, as we have already said, is to swindle money in favor of scammers or take over contact information.

How to solve the hacking problem, what to do

As one can understand from everything said above, in fact, no hacking occurs in the technical use of this concept. All changes in the hosts file caused by viruses are absolutely not dangerous. But other malfunctions may also occur. There are several ways to solve the “I can’t get in touch” problem, which we will look at below.

Resetting your computer's network settings using AVZ

First, you should consider the simplest and most convenient way to solve the “I can’t get in touch” problem. In addition, it is also the fastest among existing ones. On the Internet you need to download the AVZ utility, which does all the work itself, so the user does not need to study in detail what exactly needs to be fixed in hosts and other files and sections. It is important to remember that you need to download the utility only from the official website. Then you need to install it, after unpacking it into the desired folder.

It must be launched only as Administrator. The main menu will open, where you need to first select the “File” section, and then “System Restore”. In the newly opened window, you need to check the boxes next to a number of items. Each computer has its own settings and operating system versions, but the checkboxes should definitely be opposite:

“Resetting SPL/LSP and TCP/P settings”;
“Recovering the Explorer launch key”;
“Replace the DNS of all connections with Google Public DNS”;
"Cleaning the hosts file."

After all the checkboxes have been checked in the right places and removed from all other items, you need to click on the “Perform selected operations” button. Next comes the computer reboot, after which you should try to access the VKontakte website again. It is worth noting that while the utility is performing its functions, the connection to the Internet will most likely be lost, but after the operating system reboots, everything will be restored. Some latest versions of the utility automatically adjust to system parameters, so in most cases the checkboxes will already be checked where necessary.

How to fix the hosts file yourself

Usually the first method helps. But if for some reason this did not happen, and it is again impossible to log into your VKontakte page, then you can manually correct the hosts parameters. This method is also suitable for those who do not want to download anything.

The first thing to do is to find the Notepad program in the Start menu, which is located in the Accessories folder. In Windows 8, it is better to use the search. Notepad must be run as Administrator. In the program menu you need to select “File”, then “Open”. A new dialog box will open where you can select the file format. You need to change “Text documents.txt” to “All files”. Open the hosts file located in the Windows/System32/Drivers/etc folder. If at the bottom of the open file there are lines that mention “VKontakte,” then they must be deleted. Then you need to save the corrected hosts, and then restart the computer.

Due to the fact that this method of solving the problem is quite simple and accessible to everyone, some viruses are designed in such a way that they place entries much lower than empty lines. So, if you couldn’t find what you needed right away, you can try scrolling down the Notepad window.

Troubleshooting using Windows Static Routes

If the problem is not in the hosts file at all, then we continue to look for the answer to the question of why I can’t get in touch. Most often, the cause of problems with logging into VKontakte is the registration of static routes in the operating system. To solve the problem, first you need to launch the command line as Administrator. From the Start menu, select Command Prompt. Like Notepad, it is located in the Accessories folder. Right-click on it and select the line “Run as Administrator”. After opening, you need to enter the command route–f, and then run it with the Enter key. Usually at this point the Internet connection is interrupted. There is no need to worry, as is the case with the operation of the AVZ utility. After restarting the computer, everything will be restored.

How to configure automatic network configuration script and proxy server

This variant of the problem is considered by experts to be the least likely among the reasons why it appears, but still it cannot be excluded. In this case, a virus or malicious software writes addresses of third-party proxy servers or various automatic network configuration scripts into the computer system.

To make sure that this is the problem, go to the “Control Panel” of the Windows operating system. To do this, you can use the “Start” menu or the “My Computer” folder (for Windows 10 – “This PC”). Next you need to do this - select “Internet Options”. The icon may not appear, but in this case we return the “Control Panel” to the classic view. In “Internet Options” there is a section “Internet Options”, where we click on the “Connections” tab, in which we click on “Network Settings”. Then you need to look at what is in this tab. The default setting is “Automatic parameter detection”. Apart from this, nothing else should be installed. If something looks different, you need to do a factory reset. After this, you will need to restart your PC again.

Dr.Web Curelt and trial antiviruses

If none of the listed methods brought the desired result and did not solve the problem “I can’t log into contact,” there is one more, last one. You can use the Dr.Web Curelt utility. It may not identify the problem, but it's worth a try since the utility is provided completely free of charge. It can be downloaded from the official website.

For some reason the utility didn’t help either? Download a high-quality antivirus program. But only high quality. Almost all of them are paid, but most of the manufacturers provide users with the so-called Trial Version - a trial version. Typically, its validity period is about thirty days. But this month is quite enough to examine your computer up and down, identify the reasons why you cannot access VKontakte and remove everything unnecessary and causing significant harm to the device.

Why don't messages on VK open? If this very question is now spinning in your head and you are wandering around the Internet in search of an answer, then stop. You found what you were looking for! In this article we will analyze in detail the possible causes and find ways to solve this problem. Reading will not take you much time, but after that you will be able to revive your VK account yourself.

3 reasons why messages on VK are not opened

All problems due to which VKontakte messages do not open can be divided into three groups:

The reason is in the social network itself - this may be why dialogues do not open.
The reason is in the device itself (computer, tablet, smartphone) - perhaps it just froze, or perhaps it picked up a malicious program or the operating system crashed.
The reason is in the provider or browser - here you need to deal with your Internet service provider (you will soon find out how).

How to find out “where the dog rummaged” and what to do about it? Now we'll figure it out!

If the problem occurs on your computer

If messages in VK do not open on the computer, then we can go in several ways. Only in this way will we find out the true cause of the breakdown and be able to eliminate it.

Checking the operation of VK

So, to eliminate the first of the above reasons, you need to do the following:

Reload the VKontakte website. Close and open the browser tab with your page or log out completely and re-enter your username and password to log in. Still not opening? Go ahead.
Try loading the dialogs a little later. If there really was a failure, then most likely the VK administration is already working on resuming work.
Restart your computer. Didn't it help either? Then move on to the next point.

Clear cache and fight viruses

If your device's operating system crashes, rebooting can help. We have already considered this option. But since you have read this far, then most likely the dialogues still do not open. In this case, you should conduct a full system scan with an antivirus. It will be useful to update its databases first (usually this happens automatically if you have not changed the program settings).

You can also clear the cache to free up device memory from unnecessary load. Let's look at how to do this using the Google Chrome browser as an example (in other browsers the steps are identical):

Go to your browser and click on the three dots at the top right.
Click "History" - "Clear the history" left.
In the window that appears, leave all the checkboxes to delete both cookies and images.
Click "Delete data." Check if the dialogs open.

Please note that this procedure will delete all logged in sites. You will have to re-enter your usernames and passwords for these pages to open.

Checking the browser and provider

Let's check if everything is in order with your provider and browser. This is also very easy to do:

Each provider has its own hotline, which users call to find out where to get Wi-Fi or what to do if a cat has chewed through the “Internet cable.” Typically, the support telephone number is specified in your Internet service agreement. You can also call it and check if everything is in order with the transfer of data to your address. Or you can go the other way.
For example, you can check whether other sites open (any ones you want). If they load quickly and completely, then most likely the problem is not with the provider.
Try accessing the Internet using a different browser. To do this you need to download and install it.

It is better to download the browser from the official website, which you can easily find on the Internet. Well, if you are too lazy to look, here are some links:

Yandex Browser - browser.yandex.ru.
Google Chrome - www.google.ru/chrome/.
Mozilla Firefox - www.mozilla.org/ru/firefox/new/.

Once you click on each of these links, you will see an "Install" button - click it to get the new browser on your PC. Then the system will do everything itself, you just need to press OK periodically.

If the problem occurs on your phone

If messages in VK on your phone do not open, you can try to follow the instructions from the first described paragraph “Checking the operation of VK”.

Close the application.
Hold your finger on its widget until a menu appears.
Click "Delete".
Go to Google Play or App Store (for Android and IOS, respectively), enter VK in the search.
Click the Install button and then Open.

The messages should now load.

If messages are not read

As you know, in VK you can send not only text messages, but also video and audio recordings, as well as pictures. All of the above instructions will help you if the messages section is not visible. But why are messages in contacts opened but not read?

Text

If text messages are opened but remain unread, there is no reason to panic. Perhaps this is a minor system glitch and it will go away soon, just reload the page periodically.

In addition, if you use some kind of extension for VK or an application that disguises your presence on the network as , then it is worth checking its settings (if you use such an application, you will definitely understand the settings). You may have set your own settings so that messages you view remain unread.

Audio

It may happen that you see text messages, but do not hear the audio message. What to do if voice messages in VK do not open? Firstly, all of the above instructions are relevant in this case, and secondly, the reason may be much more banal:

Check if the sound on your device is turned on.
Make sure the message actually has something to listen to. It may turn out that your interlocutor accidentally clicked on send without having time to write down anything. Or maybe he has problems with sound recording and you received a message without sound.
In any case, you can always ask the other person to repeat his message.

Everything is lost! What to do if nothing helps

What to do if you have already studied this article inside and out, followed all the instructions described, but this naughty VK still does not open messages? The last option left is to contact the administration.

Go to your VK page.
Click on the block with your name at the top right and then select “Help”. (On a phone, this menu is located at the very bottom of the page, which opens by pressing three horizontal lines in the lower right corner. The instructions below are the same).

Find the “Messages” block and click on the line "Show all…".

Next, follow the link at the bottom of the material (you can do this directly from our article - vk.cc/help)

Next, indicate a brief reason for your request, and below describe the problem in detail. For example, like this - “Dear administration, I can’t open messages in contact. Help!". Well, then you can describe all the related problems.

Now all that remains is to wait. They will definitely answer you and help you resolve the problem.

So we found out all the possible reasons why messages in VK are not opened or displayed. Now you can solve this problem yourself, and, as a last resort, ask the site administrators for help.

Have you been registered on the popular social network VKontakte for a long time or have you just recently registered? In fact, this does not matter, because absolutely any user can encounter a problem on VKontakte. Moreover, solving this problem can be quite difficult, since the reason why it is impossible to get to your page can be not only a forgotten password.

Who is guilty?

The main reasons why VKontakte does not open are the actions of attackers. The Windows operating system has a special software. Fraudsters create various viruses and so-called ones that, attacking your computer, change the component of the mentioned file by writing other command lines.

As a result, an unsuspecting user tries, as usual, to access his page and sees the VKontakte splash screen asking him to repeat the login and password. The fact is that the site you get to when you change the program file is not real. It's just very similar to the original, but if you look closely you can see the difference.

However, few social network users, faced with such a problem, will immediately think about a “criminal” substitution. The most unpleasant thing is that all the actions of the attackers lead to the fact that you are asked to send a supposedly free SMS to a short number in order to make sure that you are still a person and not some kind of bot. And then the following happens: you send an SMS, money for sending is taken from you, but you cannot enter the site. Plus, on top of everything, the scammers also get the login and password for your page. Situation...

Naturally, the user is perplexed why the VKontakte page does not open even after sending an SMS. Don't wait, it won't open anyway. You have fallen for scammers. Now let's take a closer look at what needs to be done to avoid such unpleasant situations.

How to fix errors

The very first thing you need to remember is that the social network is absolutely free, the site administration does not require any money during registration, and even more so will not require paid confirmation in order to recover the password. But if you are faced with a situation where VKontakte does not open, what to do, we will tell you.

You should find host. It is usually located in the program files folder. To find it, you can try following the following path: WINDOWShosts (for Windows 95/98/ME), WINNTsystem32driversetchosts (for Windows NT/2000), WINDOWSsystem32driversetchosts (Windows XP/2003/Vista).

The next step will be to delete absolutely all lines that contain the following words: vkontakte.ru/, and the beginning of the entry can be anything, from your IP number to ordinary numbers. After you have cleaned the file, be sure to save the changes you made to it and restart your computer.

Using an antivirus

You can go the other way when VKontakte does not open. If you don't have an antivirus program installed on your computer, be sure to fix this error. You can also download an antivirus program using the Internet (for example, Dr.Web). You can download it in both free and paid versions. To quickly cure your computer from malicious utilities, it is better to use the free method and download the healing program as quickly as possible.

Have you downloaded it? Great! Run a virus scan. The program will detect malicious virus software and quarantine it. After the antivirus has finished running, the computer also needs to be restarted. Now you can try to access the VKontakte website again.

What to do if cleaning the host and antivirus did not help?

It also happens that neither cleaning a program file nor using an antivirus will get rid of the problem in question. In this case, you will have to try the following options.

It is possible that your computer has picked up the svcnost.exe virus. To get rid of it, you will again have to look for the file in the "Documents and" folders. Try using the search to detect malware. Be sure to check the box for

But if the computer does not detect it, try to find it manually. Viruses are sometimes distinguished by very good secrecy, along with keyboard keyloggers (spyware).

The most important thing is to remember that you need to look in the Windows folder. When you find it, delete it immediately, only then be sure to check whether you managed to get rid of it completely. There should be no "Autorun" command left on the command line for this file.

After the final removal, reboot the computer again and try to log into your favorite social network. What, VKontakte still won’t open? Go ahead.

Another virus?

If you haven’t found the virus you are looking for or, conversely, have found it and restarted your computer, but VKontakte still doesn’t open, don’t panic. This means you need to look for another virus called “vkontakte.exe” or “vk.exe”. We will identify it through the "Task Manager".

First, open the “Dispatcher” menu and look at all the processes currently running. We are looking for those that have the name we need. Found it? This means that there is a virus on your computer that does not allow you to access the social network.

What to do if your PC is infected with vkontakte.exe or vk.exe?

Destroy! First you have to find files with this extension. Open “Start”, then “Search”, enter the extensions you are looking for in the search bar, not forgetting to note that you should search for everything and folders.

When the files are found, again, delete them and restart the computer again. And again we try to go to our page.

When the question of why VKontakte does not open has been resolved, be sure to change the password for your page, and even better, for your mailbox. And in the future, to avoid problems like: “I want to go to the VKontakte website, my page does not open!” - be sure to use anti-virus programs.

All malware and Trojans, as a rule, attack a computer that does not have any antivirus software. Therefore, update your installed anti-virus programs on time and do not visit suspicious sites, about which the same anti-virus will definitely warn you. Always check unknown files and programs for viruses before installing them on your computer.

The social network VKontakte is incredibly successful, especially among schoolchildren and students. This is due to the fact that millions of users not only communicate online, but also listen to music, watch movies, videos and watch various videos. If your VKontakte account does not load, this can become a real problem that will cause a lot of inconvenience. This situation can happen at any time, so it will be useful for users to know how to solve it.

Encryption nuances

If VKontakte music does not load, you need to check the network address. Recently, new nuances of data transfer have appeared, which not everyone knows about. As a rule, users type “www” and “http”, but they need to enter “HTTPS://”. Next is the page address.

"Ancient" Flashplayer

Flashplayer is a program with which all flash elements located on the page function. These include:

When a program no longer meets current requirements, it stops working properly. As a result, listening to music or watching videos becomes impossible. This makes internet users uncomfortable as options become limited. To fix the problem, you need to download a new version of Flashplayer.

Virus attack

Probably every user is afraid of catching a virus, since the consequences of its activities can be quite dire. Some viruses redirect the user from the VKontakte address to any other that is similar to it.

Today there are many anti-virus programs and so-called “healers” that will help. You can use the services of professionals who will test the device and return it to the user “healthy”.

How to clear cache?

Internet pages, along with videos, pictures and other elements, saved on the computer to speed up loading are called cache. If VKontakte does not load, you may need to clear the cache. The algorithm is slightly different in different browsers.

Internet Explorer

To use this browser, you need to go to the “Tools” menu and select “Delete browsing history.” In the small “Temporary files” window, click the “Delete...” button.

You can make visits as follows: go to the “Journal” section and select “Delete...”.

In order not to waste time and delete everything at once, you need to find the “Tools” section and select the “Internet Options” tab. In the “General” section there is a “Browsing History” section. After pressing the “Delete” button, the cache memory will be completely cleared.

Opera

If you are using the Opera browser and VKontakte does not load, you can clear the cache memory as follows:

You need to go to the “Tools” section and find the “Settings” item.
In the “Advanced” tab you need to find the “History” line.
By pressing the "Clear" button, the history will be deleted. In the same window, you can configure automatic clearing of the cache memory, as well as specify the size.

Mozilla Firefox

In order to clear the cache in Mozilla Firefox, you need to use the “Tools” tab. In the “Settings” line, select the “Privacy” section and go to “Personal Data”. If you click Clear Now, the history will be deleted. Here you can configure automatic clearing of the cache when closing the browser by checking the appropriate box.

What to do if the browser does not open?

If the VKontakte page does not load because the browser does not open, the user’s actions are extremely clear. The easiest way is to install another browser or try again to download the one that is glitching.

Although today the choice of Internet providers is quite large, and the conditions they offer are at the highest level, sometimes problems still occur. If the VKontakte video does not load, this may not be due to low data transfer speed, but to server overload. There are times when users simultaneously request specific songs or videos, so the server gets overloaded. This phenomenon is temporary and after a certain period the speed will again become high. Most often this happens in the evening and at night.

Editing the hosts file

If the cache memory is cleared, the Flashplayer program is updated, and VKontakte does not load, you should move on to editing. But before starting the process, it is advisable to make sure that the problems are not related to the operation of the site itself.

The hosts file can be found at C:\Windows\System32\drivers\etc. If the system drive is different, you need to replace the first letter. Using the mouse button, click “Open”.

To open this file, you need to use Notepad. All text that is located below the lines of the file must be deleted and select the “Save” function. If necessary, you can copy and paste the correct contents of this file.

After all the steps, you need to restart the computer, update the antivirus and scan the entire computer. Only after this you can access the site.

If it does not open, you can solve the problem as follows: while restarting the computer, you need to press F8 and select the “Safe Mode” option.

If the virus has made this file invisible, the user needs to go to the “hidden folders” and select the “Options” tab. In the “View” menu, you need to check the box next to the “Show hidden files...” option. The hosts file should now appear in the folder.

VKontakte viruses

Sometimes users are upset that VKontakte does not load games. This may be when the computer was attacked by a certain type of virus. To remove them, you need to find the files vkontakte.exe and svc.exe, which are located on your hard drive. These files need to be deleted and the computer restarted. The latest version of antivirus will help you avoid a repetition of this situation.

Auxiliary methods of “resuscitation” of “VKontakte”

In the case when the user cannot understand why VKontakte does not load, it is worth updating the cache. To do this you need to follow these steps:

Go to the “Start” command and select the “Accessories” tab.
By selecting “Command Line”, you need to enter ipconfig /flushdns in the window and reboot the computer.

If this method does not work, you can try the so-called “rollback”. This function allows you to return the system to the moment when everything was functioning properly. To do this, go to “Start”, select the “All Programs” tab. In the window that opens, you need to find the line “Standard”, and then “Service”. After clicking the “Restore system” button and specifying a specific date, a “rollback” will occur.

Sometimes, very rarely, VKontakte does not open due to the installed antivirus. This may be the case if applications for downloading music or video from the site are blocked. You can fix this problem by changing your antivirus settings to allow applications to access or removing them.