How to remove remote control android virus. How to get rid of uninstallable applications

This can happen to anyone - when you try to delete an application, it turns out that it cannot be deleted. Moreover, in in this case we're talking about not about the built-in application in the firmware, which cannot be removed without root rights, but about the most common one, which you installed on your device.

For example, some time ago we talked about this and also showed an application called Volume Unlock, thanks to which you can turn on the device by pressing the volume up button. When running, the application receives administrator rights, so in a simple way it cannot be deleted. But let’s show you clearly what it looks like.

Go to settings and find the “Applications” section.

Here we see a list of applications. Select the one you need (in our case, Volume Unlock).

And what do we see? That's right, the "Delete" button is inactive.

If you encounter similar problem, no problem, it can be solved. To do this, go to Google Play and type in the search the word “uninstall” (without quotes) or uninstaller. Select an application from Rhythm Software and install it. This is extremely small free application, which does not even require granting additional rights.

After installing the application, open it and see a list of all installed applications. Select the one you need by tapping on it once, and then click on the “Delete selected applications” button, which is located at the top of the screen.

We agree with the deletion and see a window in front of us in which it is written: “It is impossible to delete the package because it is selected for device administration." Click “Administration Settings”.

A window opens and uncheck the application.

In a new window, disable the application’s administrative rights by clicking on the “Disable” button.

After this, we get to the application page and see that the “Delete” button is activated.

Click on it and the application is deleted.

Of course, this way you can remove virus applications that cannot be deleted in the usual way. To remove system applications, you must have root rights.

Second way

For this method we thank the user with the nickname Android, who in the comments suggested less complex method uninstalling such applications. He talked about another method that requires enabling USB debugging. A user with the nickname Valery reported that you can use this method without USB debugging, for which we thank him. And yet we show an example precisely with USB debugging- just in case. We advise you to immediately open the “Security” section (see the last three screenshots) and if this does not help, try enabling USB debugging.

Go to settings. Here, find the “About phone” (or “About tablet”) section.

After opening this section, it will appear in the settings:

Go into it and check the box next to “USB Debugging”.

Here you will see a check mark for an application that cannot be removed in the usual way.

Simply uncheck the box, then click Disable.

The application can now be uninstalled as usual.

I'm trying to remove the program from device administrators and it doesn't work. That is, I click on the name of the program, select Disable and the phone immediately turns off. After a minute or two it turns on, but the program remains the same as the administrator. This harmful program is a virus, that's why I want to disable it. Because otherwise it will not be deleted.

1. Install the KIS program from Google Playmarket https://play.google.com/store/apps/details?id=com.kms.free or Malwarebytes Anti-malware https://play.google.com/store/apps/details?id=org.malwarebytes.antimalware
2. Launch and execute full check phone. This will take a long time, but be sure to wait for it to finish! When the scan is complete, remove the malware found.
3. Now try again to remove the malware from the device administrators. Open Phone Settings, then Security, then Device Administrators. Uncheck the box next to the malware. Confirm your actions. If a window appears with the message “To roll back updates, a full factory reset is required. All information on your device will be deleted..”, then feel free to click on OK. This message is only meant to scare you.
4. If step 3 was successful, then open the Applications section in your phone Settings and remove the malicious program.

Hello! I have a similar problem, only after I unchecked the checkbox, the phone began to ask for a PIN code on the main window. Doctor Web remained in the administrators and it looks like that application (called “Installation”, with the Avito icon). The phone works itself, calls, messages come, but I can’t go anywhere. When I restart the phone, sometimes a notification appears that an error has occurred in the Installation application. With or without the SIM, the phone still asks for a PIN code. I put the Android in safe mode, still the same...

Tell me what to do? (Android explay ALTO, firmware v1.00)

www.spyware-ru.com

How to delete an application on Android

Work with modern smartphones, as a rule, is quite simple. This is especially true for applications, namely installation from using Google Play and uninstall through program settings. The situation is different when it comes to preinstalled ones that the smartphone or tablet manufacturer has safely installed. Most often, such software cannot be removed. What to do then?

There can be two reasons for this problem:

How to remove the device administrator program on Android

What is a device administrator? software, which has an extended list of powers and rights, unlike other ordinary applications. To the point that such a program can, if necessary, lock the phone and set passwords. But there is nothing to be afraid of, and you can deactivate it in the special menu “settings - security - device administrators”.

How to remove built-in system applications

Very often you can see how a smartphone manufacturer tries to “take care” of its users and install as many unnecessary and useless programs as possible. And besides, they tend to run in the background and drain the battery faster.

To solve the problem, you need to find the hated program in the settings, press the “Disable” button, clear the data and cache. After this, it will no longer appear in the menu, will not consume RAM and influence the operating time of the smartphone. Delete completely regular means it won't work - we need it root rights. However, be careful when manipulating any system applications, this may affect the entire operation of the smartphone.

geekk.ru

How to get rid of uninstallable applications

Installing and uninstalling applications in the operating room Android system- a very simple process, a few touches on the screen and you're done. However, there are applications that refuse to be removed. This situation occurs because some applications are installed as a device administrator, while others are already installed (pre-installed) by the device manufacturer and the user does not have rights to remove them.

For complete removal pre-installed applications will require root rights. If you don't want to root your device, you can try disabling preinstalled programs, so that they do not run along with Android and do not take up space in RAM. So, how to remove uninstallable applications.

Uninstalling admin apps on Android

Device administrator applications require more rights for their full functionality. This should not be confused with applications that require root rights, it’s just that administrator programs need more rights within the existing user rights. For example, to install protection or remote lock smartphone, tracking it via GPS, etc.

If the application you installed is not uninstalled, then go to the settings of your Android device, go to the “Security” section and then to “Device Administrators”, in which uncheck the program being deleted that it is an administrator.

After this, the application will be uninstalled without any problems.

Removing or disabling pre-installed applications

There are manufacturers who abuse the installation of their programs that cannot be removed. You can delete them, as mentioned above, only by obtaining root rights on the device. But what to do if you don’t want to do this or the smartphone/tablet is under warranty and its root serves as the basis for removal warranty obligations? In this case, you can try to stop the installed applications. To do this, do the following:

Disabled pre-installed applications should disappear from the menu and will no longer run along with Android, and also take up RAM, which in budget smartphones will a big plus, where it is always in short supply.

However, with system applications this procedure must be done carefully, because you may encounter unstable work your device.

infodroid.ru

How to get rid of uninstallable applications?

Purchasing process various applications V Google store Play is incredibly simple. To do this you need to find the desired program or a game, read the description and reviews of other users, after which you can safely click on the “Install” button. Uninstalling apps is no more difficult: it only takes a few clicks. However, from time to time the system refuses to remove certain programs, not to mention applications pre-installed by the manufacturer. How to get rid of this problem? Let's find out.

In general, there are two reasons for not deleting an application. In the case of the first, the annoying program can act as a device administrator. The second option is much more common, and each of us has probably encountered it. We are talking about applications that are part of the smartphone system. In other words, programs preinstalled by the company’s engineers, for which there is simply no delete key.

Possible options solutions to both the problems described above our foreign colleagues from phonearena shared. Let's look at each of them separately.

Administrator application

Don't rush to close this article: There is nothing wrong with this phrase. The fact is that some applications require more extensive permissions. For example, setting a password on a smartphone, blocking it, tracking geolocation and much, much more.

In this case, to remove them, just uncheck the special section of the menu. In my good old HTC One S, which returned to use after the experience with the iPhone, for this you should go to settings - security - device administrators. One problem is solved, but what about the other?

System Application

Not all smartphone manufacturers love their users. The proof of this statement is great amount absolutely useless pre-installed applications that you have no desire to use. In a Taiwanese smartphone, again, similar ones include the EA Games icon, Friend Stream, Rescue, Teeter and other dubious programs.

Agree, it’s not so much their presence that’s annoying as the inability to get rid of them, right? However, it turns out that there was a way out of this situation.

To do this, you need to go to the application manager, select the hated program and find the “Disable” button. Following this, you can also clear the application cache.

The result will not be long in coming: the marked applications will disappear from the menu and will no longer remind you of themselves. However, it is not always possible to get rid of them completely: most likely, some programs will take up several megabytes in the memory card bins, but do not forget about the main advantage. A disabled application will not launch when the device is turned on, thereby saving RAM and, accordingly, device charge. Not bad, right?

Be that as it may, we should not forget that many system applications affect the operation of the smartphone as a whole, and therefore you should experiment with disabling them with extreme caution.

Why your mobile phone suddenly began to behave differently than usual, or even “lived” its own “life”? Perhaps because she settled in it malware. Today, the number of viruses and Trojans for Android is growing exponentially. Why? Yes, because the cunning virus writers know that smartphones and tablets are increasingly being used by our fellow citizens as electronic wallets, and do everything to move funds from the owners’ accounts into their pockets. Let's talk about how to understand that a mobile device has caught an infection, how to remove a virus from Android and protect yourself from repeated infections.

Symptoms of a virus infection on an Android device

• The gadget turns on longer than usual, slows down, or suddenly reboots.
• Your SMS and phone call history contains outgoing messages and calls that you did not make.
• Money is automatically debited from your phone account.
• Ads that are not associated with any application or site are displayed on your desktop or browser.
• The programs are installed by themselves, Wi-Fi, Bluetooth or the camera are turned on.
• Lost access to electronic wallets, mobile banking or for unknown reasons the amount in the accounts has decreased.
• Someone has taken over your account in social networks or instant messengers (if used on a mobile device).
• The gadget is locked, and a message is displayed on the screen that you have violated something and must pay a fine or simply transfer money to someone to unlock it.
• Applications suddenly stopped launching, access to folders and files was lost, and some device functions were blocked (for example, buttons could not be pressed).
• When launching programs, messages like “an error occurred in the com.android.systemUI application” pop up.
• Unknown icons appeared in the application list, and unknown processes appeared in the task manager.
• The antivirus program informs you when malicious objects are detected.
• The antivirus program has spontaneously deleted itself from the device or does not start.
• The battery of your phone or tablet began to discharge faster than usual.

Not all of these symptoms are 100% indicative of a virus, but each is a reason to immediately scan your device for infection.

The easiest way to remove a mobile virus

If the gadget remains operational, the easiest way to remove the virus is to use the one installed on Android antivirus. Run a full scan of the phone’s flash memory, and if a malicious object is detected, select the “Delete” option, saving the neutralized copy in quarantine (in case the antivirus detected something safe and mistook it for a virus).

Unfortunately, this method helps in about 30-40% of cases, since most malicious objects actively resist being removed. But there is control over them too. Next we will look at options when:

• the antivirus does not start, does not detect or does not remove the source of the problem;
• the malicious program is restored after removal;
• The device (or its individual functions) is blocked.

Removing malware in safe mode

If you can't clean your phone or tablet in normal mode, try to do it safely. The majority of malware (not just mobile ones) does not manifest itself in safe mode no activity and does not prevent destruction.

To boot your device into Safe Mode, press the On/Off button, place your finger on “Power Off” and hold it until the “Enter Safe Mode” message appears. After that, click OK.

If you have old version Android - 4.0 and lower, turn off the gadget in the usual way and turn it on again. When appearing on screen Android logo Press the volume up and down keys at the same time. Hold them down until the device boots up completely.

While in safe mode, scan your device with an antivirus. If there is no antivirus or it does not start for some reason, install (or reinstall) it from Google Play.

In this way they are successfully removed ad viruses such as Android.Gmobi 1 and Android.Gmobi.3 (according to Dr. Web classification), which are downloaded to the phone various programs(for the purpose of boosting ratings), and also display banners and advertisements on the desktop.

If you have superuser (root) rights and know exactly what caused the problem, run file manager(for example, Root explorer), follow the path where this file is located and delete it. Most often, mobile viruses and Trojans place their bodies (executable files with the .apk extension) in the system/app directory.

To go to normal mode just reboot your device.

Removing mobile viruses via computer

Removing viruses on your phone via a computer helps when mobile antivirus does not cope with its task even in safe mode or the device’s functions are partially blocked.

There are also two ways to remove a virus from a tablet and phone using a computer:

• using an antivirus installed on a PC;
• manually through a file manager for Android gadgets, for example, Android Commander.

Using antivirus on your computer

To check files mobile device antivirus installed on your computer, connect your phone or tablet to the PC with a USB cable, selecting the “As a USB drive” method.

Then turn on USB.

After this, 2 additional “disks” will appear in the “Computer” folder on the PC - inner memory phone and SD card. To start scanning, open context menu each disk and click “Scan for viruses”.

Removing malware using Android Commander

Android Commander is a program for exchanging files between an Android mobile gadget and a PC. When launched on a computer, it provides the owner with access to the memory of a tablet or phone, allowing you to copy, move and delete any data.

For full access to all the contents of the Android gadget, you must first obtain root rights and enable USB debugging. The latter is activated via service application“Options” - “System” - “Developer options”.

Next, connect the gadget to your PC as a USB drive and run it with permissions Android administrator Commander. In it, unlike Windows Explorer, protected system files and Android OS directories - the same as, for example, in Root Explorer- file manager for root users.

On the right half android windows Commander shows the directories of the mobile device. Find them executable file application (with the .apk extension) that is causing the problem and remove it. Alternatively, copy suspicious folders from your phone to your computer and scan each of them with an antivirus.

What to do if the virus is not removed

If the above operations did not lead to anything, the malicious program still makes itself felt, and also if the operating system ceases to function normally after cleaning, you will have to resort to one of the radical measures:

• reset with restoration of factory settings through the system menu;
• hard reset via Recovery menu;
• reflashing the device.

Any of these methods will return the device to the same condition as after purchase - there will be no traces left on it. user programs, personal settings, files and other information (data about SMS, calls, etc.). Your Account Google. Therefore, if possible, transfer phone book to your SIM card and copy paid applications and other valuable objects on external media. It is advisable to do this manually - without using special programs so as not to accidentally copy the virus. After this, begin the “treatment”.

Restoring factory settings through the system menu

This option is the simplest. It can be used when the functions of the operating system and the device itself are not blocked.

Go to the “Settings” application, open the “Personal” section - “ Backup" and select "Reset to factory settings".

Hard reset via Recovery menu

A “hard” reset will help deal with the malware if it is not removed by any of the above methods or has blocked login. To our joy, access to the Recovery menu (system recovery) is retained.

Login to Recovery on different phones and tablets are carried out in their own way. On some, for this you need to hold down the “Volume +” key when turning on, on others - “Volume -”, on others - press a special recessed button, etc. The exact information is contained in the instructions for the device.

In the Recovery menu, select the option “wipe data/factory reset” or simply “factory reset”.

Flashing

Flashing is essentially a reinstallation of the Android OS, the same last resort, How reinstalling Windows on the computer. It is resorted to in exceptional cases, for example, when a certain Chinese virus is embedded directly in the firmware and has been living on the device since its “birth.” One such malware is spyware. android program spy 128 origin.

To flash a phone or tablet, you will need root rights, a distribution kit (the firmware itself), an installation program, a computer with a USB cable or an SD card. Remember that each gadget model has its own individual firmware versions. Installation instructions are usually included with them.

How to avoid virus infection of Android devices

• Install mobile applications only from trusted sources, refuse hacked programs.
• Update your device as system updates are released - in them, developers close vulnerabilities that are exploited by viruses and Trojans.
• Install a mobile antivirus and keep it always on.
• If your gadget serves as your wallet, do not allow other people to use it to access the Internet or open unverified files on it.

Incredibly simple. To do this, you need to find the desired program or game, read the description and reviews of other users, after which you can safely click on the “Install” button. Uninstalling apps is no more difficult: it only takes a few clicks. However, from time to time the system refuses to remove certain programs, not to mention applications pre-installed by the manufacturer. How to get rid of this problem? Let's find out.

In general, there are two reasons for not deleting an application. In the case of the first, the annoying program can act as a device administrator. The second option is much more common, and each of us has probably encountered it. We are talking about applications that are part of the smartphone system. In other words, programs preinstalled by the company’s engineers, for which there is simply no delete key.

Our foreign colleagues from phonearena. Let's look at each of them separately.

Administrator application

Don’t rush to close this article: there is nothing scary in this phrase. The fact is that some applications require more extensive permissions. For example, setting a password on a smartphone, blocking it, tracking geolocation and much, much more.

In this case, to remove them, just uncheck the special section of the menu. In my good old HTC One S, which I returned to use after using the iPhone, to do this you should go to settings - security - device administrators. One problem is solved, but what about the other?

System Application

Not all smartphone manufacturers love their users. The proof of this statement is the huge number of absolutely useless pre-installed applications that you have no desire to use. In a Taiwanese smartphone, again, similar ones include the EA Games icon, Friend Stream, Rescue, Teeter and other dubious programs.

Agree, it’s not so much their presence that’s annoying as the inability to get rid of them, right? However, it turns out that there was a way out of this situation.

To do this, you need to go to the application manager, select the hated program and find the “Disable” button. Following this, you can also clear the application cache.

The result will not be long in coming: the marked applications will disappear from the menu and will no longer remind you of themselves. However, it is not always possible to get rid of them completely: most likely, some programs will take up several megabytes in the memory card bins, but do not forget about the main advantage. A disabled application will not launch when the device is turned on, thereby saving RAM and, accordingly, device charge. Not bad, right?

Be that as it may, we should not forget that many system applications affect the operation of the smartphone as a whole, and therefore you should experiment with disabling them with extreme caution.

Are there many similar unnecessary programs is on your smartphone? Share your answers in the comments.

Applications in operating system Android is a very simple process, a few taps on the screen and you're done. However, there are applications that refuse to be removed. This situation occurs because some applications are installed as a device administrator, while others are already installed (pre-installed) by the device manufacturer and the user does not have rights to remove them.

To completely remove pre-installed applications, you will need root rights. If you don't want to root your device, you can try disabling pre-installed programs so that they don't start with Android and take up space in RAM. So, how to remove uninstallable applications.

Device administrator applications require more rights for their full functionality. This should not be confused with applications that require , it’s just that administrator programs need more permissions within the framework of existing user rights. For example, to install protection or remotely block a smartphone, track it via GPS, etc.

If the application you installed is not uninstalled, then go to the settings of your Android device, go to the “ Safety" and further in " Device Administrators", in which uncheck the program being deleted that it is an administrator.

After this, the application will be uninstalled without any problems.

Removing or disabling pre-installed applications

There are manufacturers who abuse the installation of their programs that cannot be removed. You can delete them, as mentioned above, only by obtaining root rights on the device. But what to do if there is no desire to do this or the smartphone/tablet is under warranty and its root serves as the basis for removing the warranty? In this case, you can try stopping pre-installed applications. To do this, do the following:

Disabled pre-installed applications should disappear from the menu and will no longer run along with Android, and also take up RAM, which will be a big plus in budget smartphones, where it is always in short supply.