Smartphones, no matter how reliable they may seem, can upset their user at any time. Sooner or later individual parts will fail and cause some discomfort.

On the Internet you can often come across complaints that the sound on the phone has completely disappeared. Before you start panicking, there are a few simple methods to try. The first is volume control. There are situations when, when connecting (or after disconnecting the headphones), the system forgets to switch the volume level. If after this the speaker does not make any sounds, then the reason lies elsewhere.

Often the sound disappears completely due to software errors. In order for the system to be rebuilt to necessary settings, you just need to reboot it. To do this, it will be enough to turn off and then start the device again. If even after such actions the situation does not change, then it is worth trying to accurately determine the cause of the breakdown and the part with which problems arise.

If the external speaker works normally, but when switching to headphones no sound is received, then the cable of the corresponding connector has failed. IN in this case may be needed Repair iPhone 5 . You should not replace parts yourself. Because such actions can cause even more damage to the phone. In this case, it is better to contact specialists.

Sometimes a different situation is observed. It happens that sound can appear only after connecting headphones. Without them, the speaker will be silent. Most likely, this indicates that this particular part has failed. You can replace the speaker yourself. exists on the Internet great amount video clips that can help in this endeavor. It is worth noting that there is always a risk of confusion individual elements, which will lead to even bigger problems.

You should never rely on guesswork when repairing your phone. The cause of the failure must be accurately determined. The problem does not always lie in mechanical failure. Failures can also occur in individual programs. So, for example, if an error occurs in a separate player, it can play tracks (visually), but there will be no sound. In this case, you need to download several additional players. This will make sure that the problem is caused by the application.

There can be a huge number of reasons for a malfunction of the main speaker or headphone jack. You can endlessly guess. Any experiments can lead to additional breakdowns. Therefore, in order to save your time and money, it is better to immediately contact service center, where in a short period of time the causes of the problem will be accurately determined. In addition, any services will be guaranteed.

On your iPhone 6, iPhone 5s, iPhone 4, iPhone 5, iPhone 7, iPhone 6s, iPhone 4s and so on, the sound on the call has disappeared and you don’t know what to do?

I think we will solve this problem. Of course, one cannot ignore the hardware, but these breakdowns are rare and will not be discussed here.

In most cases, the ringer sound does not work when incoming call due to the fault of the users themselves, or rather an accidental shutdown.

Below I will give the most common reasons when the sound disappears during a call (if the problem is not solved, then it is either “individual” or hardware-related).

What to do if the ringing sound on your iPhone disappears - the first reason

Secondly, pay attention to the small switch - “newbies” usually don’t know about it.

It is located on the left side of the body. What is it for? So that your phone does not disturb you from time to time, you can turn it on instantly and you can also turn it off immediately. Comfortable.

The second reason why the iPhone ringtone does not work

Another equally common reason is accidentally turning on the Do Not Disturb mode.

If there is a crescent moon icon at the top of the screen, that means everything sound notifications disabled, including ringer sound.

This problem can be resolved simply and quickly. You just need to swipe your finger from bottom to top of the screen to open the control panel and disable this mode.

To turn it off, just click on the “crescent” once and that’s it. If this is not your case, move on.

The third reason why the ringing sound disappeared on the iPhone

If you often use headphones, then the problem may be in the connector where you connect them.

As you already know, when headphones are connected, sounds are not output to the external speaker, but only to the headphones.

It’s not uncommon for “complications” to arise with this connector—the contact gets jammed. You can simply connect and disconnect the headphones several times or clean this connector with a toothpick.

The fourth reason why the ringer sound does not work on the iPhone

If nothing above helps, go to “Settings”, select “General”, click on “ Universal access" and activate "AssistiveTouch".

A circle icon will appear on the screen - this is extra menu. Click on this icon and select the Device option.

On the right you will see the “Mute sound” option (crossed out bell), and on the left you will see a volume selection - increase the volume, perhaps your sound is at zero.

These are all the most common reasons. The last thing I can offer is this. Good luck.

Has your iPhone stopped playing sound for incoming calls or text messages? This problem is not always related to technical malfunction and you can get rid of it programmatically. How to return the sounds of incoming calls and text messages on iPhone described in this manual.

Note: If your iPhone is stuck in headset mode, use the tips suggested in.

Step 1. Go to menu " Settings» → « Basic» → « Universal access».

Step 2. Select a section AssistiveTouch.

Step 3: Toggle the switch AssistiveTouch V active position. A button responsible for working with the function will appear on the screen.

Step 4. Click on the AssistiveTouch button and in the window that opens, select “ Apparatus».

Step 5: Set the sound option to " On sound", after the button " Louder» Set the volume to maximum.

Step 6: Make about 30-40 calls on your iPhone.

One of the calls will have to return your iPhone full-fledged performance. If this does not happen, there is likely a problem technical plan and, alas, you cannot do without a trip to the service center.

In this article I will tell you why there is no sound on the iPhone when receiving an incoming call or receiving an SMS. Let's figure out what settings need to be made to restore functionality to the phone.

This article is suitable for everyone iPhone models Xs/Xr/X/8/7/6/5 and Plus on iOS 12. Older versions may have different or missing menu items and hardware support listed in this article.

Let's go from simple to complex.

There is no sound because... it's disabled

Despite the fact that the iPhone is a fairly reliable gadget, users sometimes experience that the melody suddenly disappears when receiving an incoming call or SMS.

Often the ringtone stops playing because the iPhone has been switched to silent mode. Of course, this explanation is quite simple, but in most cases it is the one that becomes correct, especially for new device owners.

To solve this problem, you need to check the volume switch on the left side of the iPhone. If this switch is set to silent mode, then you just need to move it. will play again.

When the volume switch is in the required position, but the melody still does not sound, your gadget may need a reboot. Performing a reboot will solve the software errors that caused the ringtone to disappear. To do this, press and hold at the same time Home buttons and power until the bullseye logo is displayed.

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On iPhone 7 and 7 Plus, hold down the volume down and power buttons.

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If the disappearance of sound is due to a software error, then after such a reboot it should appear again.

"Do not disturb" option activated

When the ringtone on your iPhone stops working, you need to check if the “Do Not Disturb” option is activated. By mistake, users often activate this mode without noticing it. When a crescent-shaped icon is displayed at the top of the screen, it means that the Do Not Disturb mode on the gadget is turned on. It turns off all sound notifications.

This problem You can solve it very simply, just follow these steps:

• Swipe your finger across the screen from bottom to top.
• Open “Control Center”.
• Turn off the mode.

After this it should appear again sound signal.

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Checking the sound settings

It is possible that problems with the ringtone occurred due to incorrect sound settings.

• Open “Settings”.
• There we select the “Sounds” menu.
• Set the appropriate notification and ringtone volume.
• Turn on “Change with buttons”.

This will allow you to adjust the volume of the melody using the volume buttons, which are located on the left side of the iPhone.

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Headset mode started incorrectly

When the above methods do not help solve problems with no sound when SMS and incoming call, which means the problem is more complex. For example, your device may have been left in headset mode by mistake. You can check this in the Music application or using the “Control Center”, where you need to click on the “Devices” icon.

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Then we try to connect and disconnect the headphones several times, carefully clean the Lightning connector with a toothpick and restart the iPhone.

Solving the problem using AssistiveTouch

One of the calls made should return your iPhone to full functionality. If this does not happen, then the problem is most likely a technical one.

Erase content and reset settings

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This option should only be used in extreme situations. To delete all content on the gadget and reset settings, go to the “Settings” menu, select “General”, then “Reset” and “Erase content and settings”. We check that before resetting

Thanks to the built-in iPhone speaker, we hear melodies voice calls, SMS notifications, as well as sounds of running applications and much more. The system speaker is also used to listen to music tracks in player mode. What to do if there is no sound on your iPhone? The problem may be software or hardware in nature. Let's try to figure out how to get the sound back if it suddenly disappears.

What could possibly happen to the iPhone?

• The speaker in it could break - this is a hardware failure that requires the intervention of specialists;
• Water could get into the smartphone - in this case, the absence of sound will seem like “flowers”;
• The device may have software error- this is the most simple reason, which can be dealt with without any problems.

Let's look at the reasons for the lack of sound in more detail.

Restore sound by rebooting

Software errors occur quite often in smartphones - as a result, “slowdowns” are observed, incorrect work applications, errors appear with the playback of certain multimedia files. Loss of sound can also be a consequence of some error. How to get rid of “glitches” and return functionality and “voice” to the iPhone?

The easiest way out of the situation is to send the iPhone to reboot. During the reboot process, the cache will be cleared, temporary files will be deleted, and the operating system will start again. If there were any errors in the system and applications, they should disappear. Therefore, after a reboot, the sound should be restored - wait until it starts operating system and try to extract some sounds from your smartphone (for example, start music player or some gaming application).

If you rebooted your iPhone 2-3 times in a row, but no results were obtained, try to get rid of the problem in other ways - they will be discussed further.

Understanding the volume control

In some cases, the sound in the iPhone disappears somehow one-sidedly - in applications it is there, but when making a call it is absent. The opposite situation may also occur when there is silence in applications, but there is silence in calls. What to do? Try playing around with the volume control in running applications, and also check the status of the current sound profile - it is quite possible that audio output is simply disabled in the active profile.

If all else fails, and there is still no sound in the iPhone, we send the smartphone to reboot - sound settings will have to be reset, after which the sound will still appear.

Understanding applications

If the sound on your iPhone has disappeared, you should remember why the problem with playing it appeared. Usually problems do not arise just like that - they are preceded by some prerequisites. Therefore, you need to sit and try to remember after what actions the problems with sound began:

• You may have dropped or drowned your smartphone;
• You might have done something wrong in the settings;
• You might have installed some applications.

The last point is the most interesting - sometimes the sound disappears as a result of some software conflicts. And the conflicts themselves do not arise in the process correct operation individual applications. IN iPhone smartphones conflicts are extremely rare, since the platform is literally polished to the smallest detail. However, no one is safe from them.

If you suspect that the problem with no sound on iPhone is related to the installation of some applications, try uninstalling latest apps and reboot the device. Now you can check the correctness of playback system sounds and sounds in certain applications. If similar solution did not lead to eliminating the problem, we proceed further.

Checking the sound in headphones

In some cases, the problem of sound loss on iPhone may be related to headphones. Try connecting the headphones to your smartphone and testing for sound. If there is sound in the headphones, that’s already good. If there is no sound, try to increase its level using the adjustment buttons. If after these steps the sound appears, we try to pull out the headphone plug - the sound should appear.

The manipulations with the headphones did not yield any results, there is no sound either in the headphones or in the speakers? This means that the root of the problem lies somewhere else.

Checking the speaker

What to do if there is no sound on your iPhone? If the headphones still have it, but the speaker is silent, then the root of the problem lies in a faulty speaker. Unfortunately, it is almost impossible to check it at home - you will have to go to the nearest service center and have the device repaired. Here it will be tested and checked, the speaker will be replaced, and then the repaired smartphone will be handed over to the client. What causes system speakers to fail?

• Moisture could get into the smartphone - in this case, a variety of problems can arise, ranging from speaker failure to complete loss of functionality of the smartphone;
• The smartphone could have fallen or been hit - another reason for all sorts of problems. Impacts often provoke equipment failure and the appearance of microcracks. As a result, the functionality of individual nodes is disrupted. Including possible loss of sound;
• The speaker could have failed due to a manufacturing defect - another reason to visit a service center or have your smartphone repaired through the store where you purchased it (if the iPhone is under warranty).

It is almost impossible to solve the problem with a broken speaker yourself.- For self-repair you will need special knowledge and tools. Therefore, the solution to this problem should be entrusted to specialists.

Firmware update and iPhone restoration

Sometimes the problem with no sound on iPhone can be solved by updating the firmware or resetting to factory settings. If there is an update available for your smartphone, connect the device to your computer, download iTunes and run the update. Although it does not affect user files, before performing the procedure you should create backup copy important data. If everything goes well, then after updating the device you will be able to hear the sounds it makes.

You can also update the firmware or run general reset iPhone via recovery mode or DFU mode– in the first case, the operation occurs with saving user data, and in the second case, without saving. We have already written about this in our reviews, find the materials you need using the search.