Tricolor TV does not show channels well. Tricolor does not show free channels: what to do


Tricolor TV is the largest company in the region satellite television. It regularly updates the system and offers new products that have more features, options and functions.

The quality of Tricolor TV products is excellent, but even when viewing the channels of this operator, some problems may arise. In such cases, the system makes recommendations that are best followed immediately.

Whatever system failures are observed during the operation of satellite television, the Tricolor TV company asks subscribers to perform several simple actions.

Perhaps this is only a temporary glitch or error, and after the recommendations, the receiver will begin to work properly. In this case, you can even handle everything yourself without involving professionals and without spending extra money.

What to do if the system crashes

Before contacting a repairman or starting any operations, try simply turning off the tuner completely. To do this, you need to press the corresponding button and remove the power source. Now wait ten to five minutes.

The Tricolor TV company asks its subscribers reset the settings to factory settings at least once every twenty to thirty days (how to do this can be found in the instructions for your receiver.

If you followed the above recommendations, but it did not help you (that is, after trying to turn on the TV and watch TV channels, the message “List is empty”, “No signal”, etc. appears, or simply dark screen), you need to do the following. Be sure to find out what is preventing you from properly watching TV channels.

Perhaps the problem is not in the Tricolor receiver at all, but in the TV. To do this, press the “Menu” button on the control panel. If after this the settings do not appear, then your tuner is simply not connected to the TV, and therefore the message comes from the TV.

It is possible that all the problems arise due to the fact that the receiver is simply poorly connected.

Tricolor is not looking for channels? Check the tuner connection

This seems elementary, but in fact, some subscribers forget to check how well the receiver is connected to the power source and to the TV.

Take the remote control from the tuner, find the red icon and press. If the device is connected as needed, the number of the channel you selected will immediately appear on the screen. If the time is shown on the screen, then your device is simply in standby mode.

Most models of Tricolor TV receivers are characterized by the following features:

  • if the indicator flickers, the device is turned off;
  • if the indicator is on at the top, then the HDMI output is connected;
  • if the indicator is on at the bottom, it means AV.

You can switch the output using the “Input Signal” icon. If the command doesn't execute right away, don't worry. Typically, execution takes from five to fifteen seconds.

What should I do if the “List is empty” message does not go away?

The Tricolor TV company, if problems arise with the channel list, offers two ways to correct the situation:


How to reset settings?

If you want to cope on your own and don’t want to call the experts for help, then this method is for you. Resetting settings is very simple procedure. The Tricolor TV company recommends this if any system failures occur.

To reset settings, do the following:

  1. Take the receiver's remote control. Find an icon on it called “Menu”.
  2. Several sections will appear, you need to select “Settings” (sometimes the same option is shown under the name “Settings”).
  3. Most likely, a window will immediately pop up asking for a PIN code. Enter it. The default is 0000.
  4. Now find the factory settings among the settings (that’s what they are called).
  5. Confirm the reset.

Once you have completely completed the reset, the tuner will reboot. You will see a “1-Step Setup Wizard” message on the screen. Then the “Masters” process occurs; in the “Operator” section, indicate Tricolor TV.

Most likely, after this your tuner will start working properly. Otherwise, you need to seek help from professional craftsmen.

If there are no channels in the list or “No signal”

In such cases, it is imperative to check how good the signal level obtained from the antenna is.

To check the signal, you need to double-click the red button (located on the receiver’s remote control) - usually “F1”, “i” or “INFO”. If necessary, it is also recommended to press green. After these steps, an extended info banner window will pop up on the screen. At the bottom of this very window you will see two values ​​- the strength and quality of the signals.

In order for signal reception to pass without problems and allow normal channel viewing, you need to ensure that the values ​​are not less than seventy percent.

It is not always possible to pay for the work of channels on time. And if you are a Tricolor TV subscriber, then when the paid period expires, you can only watch ten free channels.


However, what to do if in such a situation viewing even basic channels is not available (usually a window with the phrase “no signal” simply appears)?


Tricolor TV users begin to worry, sometimes even looking for repairmen to sort out the “breakdown.” If you encounter such an abnormal phenomenon, do not worry. You can even fix this yourself.


First of all, you need to fully diagnose the device, check all components. Because very often the cause of such a problem is only an incorrectly connected cable - this way you can quickly and independently correct the situation without needing outside help.

Mandatory check of system operation on Tricolor

For such cases (when there is some kind of system failure), a reboot is provided. So it's better to restart the device first. Perhaps after this it will begin to work properly. You need:


  • Turn off the system completely.

  • Wait five to ten minutes.

  • Connect to power supply and turn on the device.

Often, after these actions, system failures disappear.


If rebooting does not help, you need to check whether the main information channel of Tricolor TV is working (it should function around the clock). However, it is possible that even when you turn it on, the “no signal” window suddenly pops up. For what reasons could this happen?


If, when you turn on the TV, even the Tricolor TV information channel does not function, then most likely there is a problem installed settings. In such a situation, the most in a simple way Fixing crashes is to reset the settings to those set by the developer himself. With this function, the signal will be restored, so the TV channels will work again.

How to reset user settings

The function of resetting settings to those set by the developers themselves is one of the most useful functions, since it can be used to fix a variety of system failures.



To use this option, you must follow these steps:



After you confirm the reset, the receiver will begin rebooting the system, and all settings will return to what they were automatically set before you made the changes.


Very often, this option allows you to completely get rid of system failures. So the boring phrase “No signal” is replaced by pleasant images of an HD TV channel.


However, now for normal operation TV channels, you need to configure the channels by requesting auto search. So Tricolor TV itself will search for everything you need, and you will only need to save the TV channels.

Very often, in cases where the period of paid work ends, the system automatically basic channels are sent to the bottom of the list. For most subscribers, they appear starting from the one hundred and first TV channel.

The Tricolor TV info channel works, but the basic ones don’t

Less often, subscribers experience such things as information channel works, but the basic ones do not turn on - when you try to view them, the “No Signal” window pops up. Most often, this problem appears due to the fact that the subscriber did not indicate his data or did not install the smart card correctly, which is why the receiver cannot see it.

How to provide your details

In the case where the failure is caused by unspecified data, the situation is not so difficult - you just need to confirm them. And you can do this in two ways:


What to do if the data is confirmed but the channels do not work

However, it is quite possible that the phrase “No signal” was provoked incorrect installation smart cards, which is why the receiver simply cannot read it. You can check this version as follows:


  • Open menu

  • Find the option called "Conditional Access".

  • Find and navigate to the DRE module.

  • Here, find the value of the card ID, which must necessarily correspond to the card number (indicated on the smart card installed in the receiver).

If after the transition you cannot find the value of the card, then your receiver simply does not read it. Don't worry, in such a situation you just need to ask the support center for a replacement card.


Why doesn't the basic package work?

Phrases like “No signal” and “No access to channels” may also pop up due to the fact that the company has simply changed the package of free channels and the price for the services provided.


Don’t forget that every company changes the cost and range of its services from time to time, including Tricolor TV. Changes were made to it in 2015 tariff packages HD. For example, if you previously used the services “Optimum”, “Maximum HD” and others, now you will automatically switch to another tariff - “Unified.


In addition, Tricolor TV has completely revised and changed not only tariff plans, but also the cost of services. Now, as before, subscribers cannot install a package that costs six hundred, nine hundred or one thousand two hundred rubles. Now you can choose only one package of HD channels for one thousand two hundred rubles. This cost is set for both obsolete and current equipment.

However, there are some differences. In cases where the subscriber does not want or cannot pay the entire cost of services at once, he is given the opportunity to pay in small amounts. To watch TV channels in HD quality for six months, you need to pay six hundred rubles, and for nine months you need to pay nine hundred rubles.


Keep in mind!


In 2015, the Tricolor TV company officially announced that if the period of work paid for by the subscriber expires, then there is no guarantee that he will be shown free channels in HD quality. Previously, their essential functioning was described in detail in the Tricolor TV document, but now this section has been completely removed from the contract.


So keep in mind, if you have not paid for the work of TV channels on time in the amount of one thousand two hundred rubles, then it is quite possible that you will not be able to watch even free channels, since when you turn them on, a window will pop up with the phrase “No signal.

Software update problems

This is also the reason why tricolor does not show free channels.


In cases where subscribers do not conduct timely update software, Tricolor TV does not guarantee proper operation of the system. Therefore, in order to avoid problems when viewing channels, it is recommended to regularly update the software.


Because of this, problems arise when watching not only free, but also paid channels when the payment period has not yet expired. So don't forget to update your software when something new comes out.

It is not always possible to pay for the work of channels on time. And if you are a Tricolor TV subscriber, then when the paid period expires, you can only watch ten free channels.

However, what to do if in such a situation viewing even basic channels is not available (usually a window with the phrase “no signal” simply appears)?

Tricolor TV users begin to worry, sometimes even looking for repairmen to sort out the “breakdown.” If you encounter such an abnormal phenomenon, do not worry. You can even fix this yourself.

First of all, you need to fully diagnose the device, check all components. Because very often the cause of such a problem is only an incorrectly connected cable - this way you can quickly and independently correct the situation without needing outside help.

Mandatory check of system operation on Tricolor

For such cases (when there is some kind of system failure), a reboot is provided. So it's better to restart the device first. Perhaps after this it will begin to work properly. You need:

  • Turn off the system completely.
  • Wait five to ten minutes.
  • Connect to power supply and turn on the device.

Often, after these actions, system failures disappear.

If rebooting does not help, you need to check whether the main information channel of Tricolor TV is working (it should function around the clock). However, it is possible that even when you turn it on, the “no signal” window suddenly pops up. For what reasons could this happen?

If even the Tricolor TV information channel does not function when you turn on the TV, then most likely the settings have gone wrong. In such a situation, the easiest way to fix problems is to reset the settings to those set by the developer himself. With this function, the signal will be restored, so the TV channels will work again.

How to reset user settings

The function of resetting the settings to those set by the developers themselves is one of the most useful functions, since with its help you can fix a variety of system failures.

To use this option, you must follow these steps:


After you confirm the reset, the receiver will begin rebooting the system, and all settings will return to what they were automatically set before you made the changes.

Very often, this option allows you to completely get rid of system failures. So the boring phrase “No signal” is replaced by pleasant images of an HD TV channel.

However, now for normal operation of TV channels you need to configure the channels by requesting auto search. So Tricolor TV itself will search for everything you need, and you will only need to save the TV channels.

Very often, in cases where the period of paid work ends, the system automatically sends basic channels to the bottom of the list. For most subscribers, they appear starting from the one hundred and first TV channel.

The Tricolor TV info channel works, but the basic ones don’t

Less often, it happens to subscribers that the information channel itself works, but the basic ones do not turn on - when they try to view them, the “No Signal” window pops up. Most often, this problem appears due to the fact that the subscriber did not indicate his data or did not install the smart card correctly, which is why the receiver cannot see it.

How to provide your details

In the case where the failure is caused by unspecified data, the situation is not so difficult - you just need to confirm them. And you can do this in two ways:

What to do if the data is confirmed but the channels do not work

However, it is quite possible that the phrase “No signal” is caused by an incorrect installation of the smart card, which is why the receiver simply cannot read it. You can check this version as follows:

  • Open menu
  • Find the option called "Conditional Access".
  • Find and navigate to the DRE module.
  • Here, find the value of the card ID, which must necessarily correspond to the card number (indicated on the smart card installed in the receiver).

If after the transition you cannot find the value of the card, then your receiver simply does not read it. Don't worry, in such a situation you just need to ask the support center for a replacement card.

Why doesn't the basic package work?

Phrases like “No signal” and “No access to channels” may also pop up due to the fact that the company has simply changed the package of free channels and the price for the services provided.

Don’t forget that every company changes the cost and range of its services from time to time, including Tricolor TV. In 2015, HD tariff packages were changed. For example, if you previously used the services “Optimum”, “Maximum HD” and others, now you will automatically switch to another tariff - “Unified.

In addition, Tricolor TV has completely reviewed and changed not only tariff plans, but also the cost of services. Now, as before, subscribers cannot install a package that costs six hundred, nine hundred or one thousand two hundred rubles. Now you can choose only one package of HD channels for one thousand two hundred rubles. This cost is set for both obsolete and current equipment.

However, there are some differences. In cases where the subscriber does not want or cannot pay the entire cost of services at once, he is given the opportunity to pay in small amounts. To watch TV channels in HD quality for six months, you need to pay six hundred rubles, and for nine months you need to pay nine hundred rubles.

Keep in mind!

In 2015, the Tricolor TV company officially announced that if the service period paid for by the subscriber expires, there is no guarantee that he will be shown free channels in HD quality. Previously, their essential functioning was described in detail in the Tricolor TV document, but now this section has been completely removed from the contract.

So keep in mind, if you have not paid for the work of TV channels on time in the amount of one thousand two hundred rubles, then it is quite possible that you will not be able to watch even free channels, since when you turn them on, a window will pop up with the phrase “No signal.

Software update problems

This is also the reason why tricolor does not show free channels.

In cases where subscribers do not update the software in a timely manner, Tricolor TV does not guarantee proper operation of the system. Therefore, in order to avoid problems when viewing channels, it is recommended to regularly update the software.

Because of this, problems arise when watching not only free, but also paid channels when the payment period has not yet expired. So don't forget to update your software when new software comes out.

Satellite television is currently not a luxury, but rather a necessity. This service is in demand among Russians who live in small towns and villages where there is no alternative option satellite television. "Tricolor" is a company that is very successful in the field digital broadcasting. It should be considered a national project, since it provides services at relatively low and affordable prices.

When problems arise

But not everything is actually smooth and good. Problems with broadcasting and broadcasting channels are often common. The most common one is a problem with the display signal. Undoubtedly, every owner of a satellite television package has more than once thought about the question of why Tricolor does not show. Not every user can solve this problem on their own, so you have to contact the service technical support and call a specialist, which is already expensive in itself. And yet this does not prevent satellite television from gaining more and more popularity among users and potential clients. This fact, in turn, leads to the search for solutions to a number of problems related to satellite broadcasting.

Why don't they show the channels?

Reasons why Tricolor channels are not shown:

  • The most common problem that causes problems during broadcasting is the influence of environment, in particular precipitation. This is reflected in the quality characteristics receiving signal. Tricolor TV often does not show when it rains. The reason for this is the small diameter of the installed signal receiver. Usually the supplier cable services provides the consumer with antennas that are standard in size. In view of this, due to the numerous features of the terrain, in the presence of adverse weather influences, the power of a standard signal receiver is not enough for high-quality broadcasting.
  • The signal can be distorted or lost due to poor settings of the signal receiver itself - this will ultimately cause signal loss or cause image distortion. No matter how often this problem occurs, it won't be too difficult to solve. Such a broadcast disruption can also occur due to damage to the cable (connecting the antenna and the TV).
  • A fairly common problem that answers the question “why doesn’t Tricolor show” that worries consumers of satellite television services is various kinds of obstacles that arise in the area (the presence of trees on the site, neighbors’ houses or other types of buildings, etc.) . How to solve this problem? First, you need to understand the reasons for the broadcast disruption, and then you need to reinstall your existing antenna to another location. Possibly removing visible obstacles.
  • Sometimes the cause of signal transmission interference may be ice on the antenna.
  • Free Tricolor channels (or all channels) are not shown in most cases during technical work on the satellite itself, in this case it is necessary to wait for their completion.

You should not figure out the structure of a satellite television system on your own, even if you have the best intentions. You can damage already sensitive equipment.


Channels are not shown after payment

There is also such a situation - “Tricolor” does not show after payment. What is the reason for the lack of satellite television broadcast after making a payment, and what to do in such a situation?

  • If a number of channels are not broadcast, then it is quite possible reason What is happening may be the fact that you need to pay separately to watch some channels. In such a situation, you will simply need to pay extra for the use of additional TV channels and thereby extend their viewing.
  • Perhaps the reason why Tricolor stopped showing after payment may be the lack of an access card. To do this, check whether the access card is inserted correctly into the receiver.
  • As the practice of using satellite television shows, as well as numerous reviews from consumers of the company’s services, the reason why “Tricolor” does not show after payment, as well as the reason for signal interference or possible failures, is the receiver itself. To eliminate existing interference, there is a switch on the rear panel of the receiver. You can try to turn the device off and on. It is recommended to wait 5 minutes after turning off the power itself and then turn it back on.

Unfortunately, it is not uncommon for such cases when on your own you are unable to find out why “Tricolor” does not show. For example, if the numbers “8888” are clearly visible on the receiver’s display, or the receiver blinks or does not light up. In this case, you will have to contact technical support to carry out repair work on the device. If the screen displays “”, this means that the receiver has factory settings and needs to be reconfigured.

After 1 year of using Tricolor TV satellite television services, most TV viewers stop broadcasting paid packages TV channels “Optimum” or “Maximum HD”. You are subscribing to next year, but still doesn’t show “Tricolor”. The encrypted channel (package of TV channels) remains unavailable. It is clear that this is not very pleasant, especially since it is not very easy to call technical support, and you are trying to determine what the reason is and whether the payment went through, spending great amount time.


Channel activation

Do not forget that after making the payment, you must activate the TV channels. Going into Personal Area user, you can place an order to send activation codes so that broadcasting resumes as soon as possible. If the payment was made successfully (you did not make a mistake when entering the DRE ID number or contract numbers), but Tricolor TV does not show, you should turn on your satellite receiver and leave it on on a scrambled channel for about 9 hours.

Free channels "Tricolor" are not shown

Because satellite equipment, like television, is tested, then all sorts of breakdowns and malfunctions are not uncommon. You will learn about them and how to eliminate them by reading the material in this article. We will try to answer all questions and hope that the information written will be useful. Scrolling through a huge number of forums dedicated to the operation of satellite television, you can see big number opinions of users, who, first of all, express the hope that the quality of satellite broadcasting will become much better over time. And these people are right.

Suffice it to remember that many years have passed since the invention of telecommunications, and at the initial stage of the development of television there were a number of problems, the occurrence of which today can be avoided due to the fact that modern specialists have a certain amount of experience and knowledge regarding the operation of telecommunications. Due to the fact that the broadcast occurs from a satellite that orbits our planet, there is an impact outer space. In other words, due to the vulnerability of the satellite, malfunctions in the operation of television may occur.

One of significant problems related to the operation of satellite television is that the free Tricolor channels do not show. This is a very common problem that occurs quite often. What to do in this situation? Here you cannot do without reconfiguring the receiver and restarting it.

To do this, it is recommended to leave the receiver turned on on the “Russia 1” TV channel. This is prerequisite, which should be performed to restart the encrypted Tricolor TV channels. After a short period of time (equal to approximately 9 hours), the free channels available on your TV open. If this does not happen, you can reconfigure your equipment to digital broadcasting mode and enjoy watching TV programs in digital resolution.

Advice: never lose subscription agreement"Tricolor TV" and be sure to save DRE number ID.

If the message “No Signal” appears on the display screen, try updating the channel list. Quite often this helps.

"No signal"

Most frequently asked question, which is asked to the technical support service for subscribers, sounds like this: “Tricolor television does not show today. What should I do?” Let's try to answer this question.

Does not show It is necessary to determine where this message is being issued from: from a satellite receiver or from a TV. The best way A quick way to determine this aspect is to work with the remote control of the satellite receiver. For example, when you press the "OK" button, the receiver should respond immediately. A message indicating their absence will appear on the TV screen. In such a situation, there may be several reasons for the appearance of the “No Signal” message.

“Tricolor TV” does not show in such a situation if the installation is made with a small diameter;

There is a failure due to strong gusts of wind or a snowstorm, in this case you cannot do without the help of a technical support specialist;

Channels are broadcast selectively; there may have been changes in broadcast frequencies.


Tricolor doesn't show, what should I do?

If there is no broadcast of TV channels on Tricolor satellite television after all the steps described above, you should reconfigure the existing TV channels. To do this, you need to use the remote control to go to the receiver’s menu and search for channels. Then you will need to press the appropriate key and scan satellite television for channels.

In addition, a number of other reasons should be listed that could cause interference or lack of broadcasting of Tricolor satellite television. Depending on the existing faults, you can fix them either yourself or with the help of qualified specialists. However, before you start understanding satellite broadcasting, try to pay due attention to the data you enter when activating your subscription. The fact is that satellite television is based on a subscription system, and incorrectly entered data can cause a lack of broadcasting.


Other reasons

So, what could be the hidden problem?

First reason. The presence of a malfunction satellite converter. In order to resolve the problem, the equipment must be replaced.

The second reason. Break coaxial cable, connecting satellite dish and receiver.
The equipment does not respond to pressing "OK". In this situation, it should be assumed that notification of interference in the broadcast or the absence of the signal itself is carried out by your television equipment. The cause of problems with the signal supply may be the use of the wrong TV connector to which the satellite receiver should be connected. Connection is usually made using RCA, Scart or HDMI inputs. On the remote control of the television equipment you need to find the “Source” button, with which the television equipment is activated. By pressing the button, you need to switch to the input you need.

The third reason is that the Tricolor channels are not shown. If you use a receiver, a frequently occurring problem will be the random nature of switching the outputs of television equipment, carried out by the "Input Signal" key, located in the upper left area on the remote control. You can see the active output of the receiver using the indicator: if the upper indicator lights up (the indicator is located on the left of the front panel), then RCA is used, the lower part of the indicator lights up - the HDMI output is active.

Fourth reason. There is an inscription on the display of the television equipment: “DRE encrypted channel” or “no access”. It is necessary to determine the state of the Tricolor TV subscription (it must be active). You can check the status:

Through your personal satellite television account;

On the official website of the television company, you need to go to the “subscribers” section (by entering the ID number of the satellite receiver) and look at the expiration date of the subscription.

In a situation where the "Tricolor TV" subscription is in active state, then make sure whether the smart card is visible to your receiver and whether the ID number of your satellite receiver is defined. To do this, you need to go to the equipment menu and open the “Status” section.
- If your satellite television equipment has a smart card, disconnect the receiver from the power supply, remove the card, and make sure it is inserted correctly.
- If your device operates without a smart card (all receivers operating in MPEG2 format, GS 8300, GS 8300M), then there is a problem associated with a malfunction of the built-in module. Such equipment should be repaired.
The receiver is able to determine the ID number. Reset the settings of the television equipment, after rebooting, restart the wizard standard settings, click on channel search.

"Tricolor TV-Siberia"

"Tricolor TV-Siberia" is almost the same package of satellite television services as the regular "Tricolor TV". The difference is that the activities of the TV-Siberia company are focused on the eastern part of Russia. The main difference with this package is that it includes some local channels. Therefore, if a question arises about why “Tricolor-Siberia” does not show, the answer to it can be read in this article just above.

Conclusion

So, from all of the above we can conclude that satellite television is a significant step in the field of television broadcasting. However, it does not always show perfectly due to its sensitivity to environmental influences. But this does not reduce the popularity of this type of television, but on the contrary, it arouses interest among potential consumers entertainment services. Perhaps there were problems with broadcasting in the post-Soviet era. Right now these are just minor glitches.

Definitely, in many ways, these problems are the fault of both the manufacturers of satellite broadcasting equipment and the workers themselves who maintain the hardware. Since satellite television is a relatively new method of signal transmission, there are a number of shortcomings that require qualified personnel to eliminate. However, at present it is not possible to solve this problem due to the fact that our education is based on old system presentation of knowledge. Thus, the number of specialists who really understand setting up satellite television communications can be counted on one hand.

It is for this reason that the annoying question arises about why “Tricolor” does not show. However, this does not stop those who want to improve image quality by receiving satellite transmissions. A special place in the field of sales of services for satellite broadcasting should be given to the Tricolor company, which, over several years of work, has generally proven itself to be excellent and has gained credibility among the majority of users.

The main thing is patience!

It also happens that when broadcasting from the Tricolor TV satellite, a number of problems arise, which raise the question of why Tricolor TV does not show. Channels may not work for any reason. In addition, failures happen in any complex system, and you need to come to terms with this. Do not create scandals under any circumstances, but try to explain the problem, and then they will be able to help you promptly. Well, if you couldn’t get through to technical support, you can find many questions and answers in this article! Good luck in solving your problems with satellite TV!

There are many reasons why the user does not see Tricolor. The satellite company tries to deal with such troubles, but is unable to help when the source of the difficulties is the subscribers themselves. And such cases are not uncommon, because not all clients understand what actions cannot be performed.

But, no matter whose fault it is that TV channels disappeared, broadcasting must be restored. And the first thing you need to do is find out the reasons for what happened. After all, it is impossible to cope with a problem without understanding its essence.

The easiest way to identify the cause of what happened is to focus on the inscriptions that appear on the screen. They will be a hint to deal with difficulties.

Inscription on the screen: “Scrambled channel” or “No access”

If the provider does not show the main channels or some programs are missing, you should try rebooting the receiver. Perhaps there was a simple malfunction.

  • check whether the subscription to the TV channel package has been paid for;
  • make sure it's on the official website satellite company that the receiver software is up to date and, if necessary, updated;
  • clarify whether technical work is underway;
  • find out whether the smart card you are using has passed activation (if it is new);
  • try to start a search for TV channels (perhaps they disappeared due to a failure or change in the broadcast schedule).

In addition, the broadcast disappears if the smart card is damaged. It's worth seeing if it's intact. Sometimes users simply insert it into the card reader with the wrong side, which makes it impossible to work.

If only the channels in high quality, you need to make sure that the existing equipment is capable of receiving and processing broadcasts from high level image clarity.

Tricolor TV says “no signal”

You will have to take slightly different actions if today Tricolor TV does not show and says “no signal”. In this case, the source of the problem is poor reception.

Usually weak signal may be associated with:

  • bad, rainy weather;
  • interference that interferes with the operation of the antenna;
  • ice or water on a satellite dish;
  • incorrect rotation of the antenna;
  • cable break.

The simplest way to correct the situation now is to simply check the equipment. It is enough to go and see if there is any interference and make sure that the antenna is in the correct position. To do this, you can compare the angle of rotation with the location of the neighbors' plates or simply press the i key on the remote control twice. This will cause the reception quality scale to appear on the screen.

Usually, after performing these actions, access to the broadcast is restored, and subscribers get the opportunity to again enjoy their favorite films and programs.

Why are there information channels?

In situations where the user does not show channels on Tricolor TV except for info channels, you should think about paying for satellite television. It is precisely the absence of personal account the amount required in 2019 to pay for one of the packages could lead to a similar result.







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