The phone does not ring or receive calls. IPhone is not receiving calls

Useful tips

You dialed the number of the person you need, but for some reason when you call there are no ringing tones. Sound familiar? In essence, this is the so-called pattern break. After all, since the advent of automatic telephone communication, the standard procedure for calling a subscriber is as follows: dial desired number, after which there are ringing beeps in the handset, which mean that the called recipient, at the “other end of the line,” is receiving calls on the telephone. With the advent mobile communications this procedure has remained almost unchanged, except that clients cellular communications can connect to a service that will replace beeps with pleasant music. But what to do when, having dialed the desired number, you do not hear the usual signals, that is, there are no beeps and why did this happen?! Let's figure it out together!

Before proceeding to any action, I still advise you to call the number again. Perhaps it was a single short-term failure and the connection was restored!

Reasons why there are no beeps in the handset

In fact, the reasons similar phenomenon there may be several, but the most basic ones, due to which there are no beeps when you call a person, are either communication problems, or the telephone is broken. In addition, a lot depends on what kind of connection you use - landline wired or mobile.

Cable connection (home phone)

Despite the fact that in last years ordinary landline phone has almost lost ground, there are still quite a lot of people who use it. Mostly these are either elderly people or some companies and organizations.

If you don't get dial tone when calling from home phone, then first listen to see if there is a beep at all when you pick up the handset. Quite often people pick up the phone and dial the number without checking whether it works telephone communications at all.

When there is no readiness, this is usually indicated by a break in the line from the distribution cabinet to the telephone, or problems with the cable from telephone exchange to the closet. The malfunction could have been caused by various excavation works carried out near telephone line, cable breakage due to damaged equipment, flooding of distribution boxes and cabinets, etc. Until the installer restores the line, there will be no connection.

By the way, quite often line damage occurs in an apartment. For example, children accidentally broke the wire, a cat chewed it, and it rubbed against something.

Mobile communications (cell phone)

When there is no dial tone when calling from mobile phone, then most often this means a failure of cellular communication caused by the fact that you are in an area of uncertain signal reception, or there is no coverage of your telecom operator in this place at all. In this case, “No signal” appears on the display.

Try redialing the number a few more times. Sometimes rebooting the phone helps.

It also happens that the culprit of the problem is the incorrect operation of the phone itself. For example, some application is installed that blocks incoming calls.

Unfortunately, in cases where there are no beeps when calling due to a breakdown cell phone or a smartphone, there is no other option but to take it for repairs.

Under Android control. What to do and how to fix it.

Many users encounter a problem when phone or tablet on Android based starts to be capricious. It seems that nothing happened that could cause a malfunction, but it does not work as it should.

For example, the device has problems with the fact that it is not possible to answer an incoming call, or the device cannot be reached, although the call is in progress. The reason for this may be:

1st: Software glitch - i.e. the problem is the crash software

2nd: Hardware failure - i.e. the problem is in the hardware (i.e., replacement or restoration of spare parts for the gadget is required)

However, do not rush to get upset - in 90% of cases there are problems reception system operation voice calls and messages smartphone a or Android tablet is to blame software glitch which you can easily fix on your own.

Fixing a software glitch:

Method 1. Quite simple - go to "settings", find there « backup and reset", in which you choose full reset settings with deletion of all data. Be careful, using this method is often effective, but it entails deleting all photos, contacts, passwords, music, games, videos and, in general, all information stored on your smartphone e or tablet e. Therefore, first save everything you need by connecting the gadget to your computer. If this method does not suit you, or if after this the problem is not resolved, see Method 2.

Method 2.

Based on solving problems with communication and network reception phone number and tablet based Android method implementation of additional software. Utilities that control all processes inside gadgets. Today, there are quite a lot of them, however, the fewer functions an application contains, the more effective it is, as a rule. Best monitors system functions, adjusts, and fixes everything possible mistakes settings and synchronization is small and easy to use, free utility for Android devices. Download the app from Google Play and watch it additional options in the description it is possible . After installing the application, all that remains is to launch it. Further, in principle, nothing more is required from you. The application will take full control of the device's functions. (By the way, among other things, the gadget will begin to charge 20% faster, and its performance will also increase significantly, which will affect the loading speed and operation of all applications, games, and the system as a whole. On average, after scanning, the system runs at 50% faster.)
Method 3.

Changing the device software, or as it is also called "re firmware ".This method, as a rule, requires certain skills and can be resolved by contacting the Service Center. To carry out this task yourself, you need to contact the website of the manufacturer of your device, download the utilities necessary for flashing the firmware and the firmware itself, and then reinstall it on your gadget.

If none of the methods brings results, unfortunately, you will have to contact Service center For repairing your tablet a or smartphone a.

Incoming calls are not received or the handset does not pick up when incoming call on a smartphone or running Android. What to do and how to fix it.

“Why can’t they reach me even though my phone is on” – frequently asked question, which is set by subscribers different operators(MTS, Beeline, Tele2, Megafon). Most often, the caller receives short beeps (busy) or a return message that “The subscriber is temporarily unavailable.” It also happens that when full antenna the call does not go through, a little later only messages arrive notifying about missed calls. Today we will talk about all the sources of failure in which it is impossible to get through.

Reasons for failure of communication with the subscriber

It is impossible to answer this question in advance. It is necessary to comprehensively study all the circumstances on the basis of which conclusions can be drawn. Let us immediately note the most popular reasons:

SIM card malfunction and/or damage;
OS damage, firmware malfunctions, software glitches;
incorrect settings of the communication module or other hardware failures;
Operator problems are the most common cause.

What to do if they can’t reach you?

As a rule, the cause is found out by eliminating options. For convenience, let's look at each source of the problem separately. Let's start by studying the SIM card.

Faulty or damaged SIM card: how to determine?

A simple and logical solution would be the following procedure:

Partial malfunction or damage may result in the call being unable to be completed. By inserting the card into another phone, history repeats itself exactly. At the same time, the other SIM card in my native phone works well and without problems. In this case, you just need to contact the communication center and make a request for a replacement SIM card with the same number.

Software failure

Glitches and bugs occur regularly when using the device intensively. Their scale can be determined as follows.

Communication module and hardware failures

To begin with, it is worth saying that some smartphones with two SIM cards have only one radio module. Accordingly, then only one of the cards will be “online”. If this is not your case, then simply try rebooting the device or entering airplane mode. It helped, but the problem appears regularly? Use a hard reset or reflash the device stock firmware from the office site. Such moments are quite problematic to diagnose:

OS problems

The smartphone may stop receiving incoming messages after unsuccessful firmware? Other malfunctions may also occur. This occurs due to the use of an inappropriate ROM file (usually custom firmware) or version of the radio module. Incompatibility can be resolved by flashing the firmware. If critical damage occurs, you will have to contact service for help.

Failures can also be caused by system updates arriving over the air. Therefore, it may be effective to roll back the operating system to previous version followed by disabling auto-update.

Operator problems

The lack of a quality network is commonplace. Often, in a densely populated area, rather weak equipment is installed that is not able to correctly serve customers. The problem is especially acute during the holidays and affects all popular operators - MTS, Beeline, Tele2, Megafon, etc.
Another option is lack of coverage or repair work. One way or another, the subscriber temporarily leaves the network coverage area. It is quite logical that in this case the signal in the phone is either absent or at a minimum.
The operator can block a subscriber for violations of the rules for using the network (hooliganism, spam, etc.) or in the absence of replenishments for a certain period of time (usually a year). The message from the caller's operator speaks specifically about blocking.

To improve the quality of communication, you can use special software or connected equipment. Software capabilities are very limited, so we're talking about not about improving communication, but about optimizing it. There are enough programs in the Playmarket that allow you to automatically configure your phone to desired mode work - for example, "Quick Settings".

The connected equipment is selected depending on the distance from the tower and the presence of interference on the line. Some professional systems can actually improve the quality of communication in a small area at a distance of 30-50 km from the tower. It is often used by owners of country houses.
If you find a malfunction after flashing, be sure to check if the Phone IMEI. You can find out by dialing the combination *#06#, and you can compare the code with the number indicated on the box or under the battery. A lost IMEI can be restored - there are many video instructions on this matter.
If they call and you are always busy, turn it off Mobile Internet- fully! And all the synchronization too. Especially if the operator transmits data over a 2G or 3G channel, then it is sometimes impossible to receive calls using the Internet. By at least on standard equipment.
There is a possibility that your phone does not allow incoming calls. This can be done in the device itself, for example, in the Mode settings, or through the operator. In the first case, disabling this function or any type of reset helps, and in the second, calling the operator.

Conclusion

In most cases, problems are short-term, regardless of the cause. If you have tried all the suggested methods and tips, but they can’t reach you and your phone is turned on, then, most likely, we are talking about a deeper breakdown, which can be diagnosed at a service center.

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Many smartphone users encounter this problem when the phone does not accept incoming calls. There are many reasons why this can happen, ranging from a banal software failure to a hardware failure. Today I would like to talk in more detail about the most common reasons why incoming calls are not accepted. Well, and, of course, they will be given useful tips for troubleshooting. Well, let's get straight to the point!

Software glitch

One of the most common reasons why the phone does not accept incoming calls is a malfunction operating system. This is quite a common occurrence, so there is nothing special about it. In general, failures and disruptions in the operation of the OS can be caused primarily by not very good firmware or poor system optimization. As a rule, cheaper phones are from not very famous brands are more often susceptible to this “phenomenon”.

To correct this problem maybe two different ways. The first one, which is also the simplest, is to reboot the phone. You can even simply remove the battery for 10 seconds, then insert it back and turn on the device. In most cases this decision helps.

The second method is to reset to factory settings. If the first solution did not help, it means that the failure occurred at a more global level, and a simple reboot will not fix it. In this case, resetting the settings to their original state helps a lot. You can perform this procedure through the device settings.

Airplane mode

The second reason why the phone does not accept incoming calls is airplane mode. Many users like to use the Airplane Mode function so that no one will disturb them for some time. But, as practice shows, very large percentage forgets to turn it off afterwards this function, as a result of which they do not receive incoming calls.

The solution to this problem is incredibly simple - you just need to disable this function. This can be done either through the status bar or, as it is also called, the “curtain”. You can also disable “Flight” through the settings in the “Networks and Connections” section (on different phones, this section may be called differently). “Airplane mode” is also disabled through the shutdown menu, which is activated when you hold down the power/lock button.

Incorrect network definition

The next reason why the phone does not accept incoming calls is incorrect network detection. Usually the phone automatically detects the network on its own mobile operator, but sometimes malfunctions occur, as a result of which the device switches to the wrong frequency.

To fix this problem, you should do 2 simple steps:

Go to settings and go to the “SIM cards and networks” menu.
Next, you need to select the section “ Mobile networks"and put the definition there either on auto mode, or search and select the necessary network, according to your mobile operator.

Radio module malfunction

The next reason why the phone does not receive incoming calls is a faulty radio module. Unfortunately, nothing can be done about this. Often, communication modules in devices fail. This can happen due to manufacturing defects, frequent falls of the device, moisture getting inside, etc. The problem can only be corrected in one way - by replacing the module with a new one.

Antivirus for Samsung

Well, at the end there is a small point dedicated to Samsung smartphones. Very often, many owners complain that their Samsung phone does not receive incoming calls. This happens not only because of the above reasons, but also because of another, separate one, which concerns only devices of this brand. The fact is that if you install Dr. antivirus. Web on a Samsung smartphone, the application automatically blocks most of the numbers from which incoming calls will not be received.

There are two ways to fix this problem. The first is to remove the antivirus and find a replacement for it. The second is to go to the application settings, go to the “Profile” item and there check the box next to “Receive all calls and SMS”. It's simple!