The sufd signature is not advanced. Reasons for incorrect operation of electronic signatures and ways to resolve problems


If the error does not disappear, then call the RSiBI department (,) and check whether this certificate is installed on the UFK server. 3. Problem when signing a document: empty “Cryptographic Operations” window When signing a document, after clicking the “Signature” button, the “Cryptographic Operations” pop-up window remains empty (Fig. 8). Figure 8. Empty “Cryptographic Operations” window This situation occurs if Java is not installed on the workstation or there are problems with the operation of Java. — To solve the problem, you need to install/reinstall the required version of Java (version Java 6 Update 17) or reinstall the SUFD Portal using the configuration utility for the SUFD workplace - online (section "Information for clients" - "Electronic document flow and electronic signature" - "SUFD - online" - "Configuration utility for the SUFD workplace" on the website of the Federal Financial Inspectorate for the Saratov region http://saratov. *****).

System Administrator's Notebook. thoughts. notes. solutions

We have already written that with the transition to version 4.0 of the crypto provider Crypto-Pro, users of various systems working with digital keys began to experience various kinds of problems. For example, when generating new keys in the interface of BC Rosselkhozbank, users using Crypto-Pro CSP version 4.0 received an error about the absence of the required crypto provider and was solved by installing a random number sensor (RNS).


The problem also affected the users of SUFD. Signature error cryptsignmessage 0xc000000d is the topic of our article today. Why it appears and how to fix it - let's figure it out together.
So, the Crypto-Pro program error when working with digital signature keys, issued under the number 0xc000000d, appears mainly on 64-bit operating systems (Windows 7, Windows 8, Windows 8.1 and Windows 10) and server platforms with this bit capacity.

Arh-sufd-portal.ru

Make sure that the browser plugins “Java Quick Starter 1.0” and/or “Java Console” are enabled (plugins can be viewed by going to “tools-add-ons-extensions” in the Firefox browser) 4. When you open or sign a document, a warning window appears.


Attention

Figure 9. Warning window If a window appears as in Figure 9, then you need to check the “Always trust content from this publisher” checkbox and click the “Run” button. If a window appears as in Figure 10, then click the “No” button so that the resource is not blocked.


Figure 10. Lock window To prevent this window from appearing in the future, you need to go to “Start” - “Control Panel” - “Java”, go to the “Advanced” - “Security” - “Mixed code (sandboxed vs. trusted)” tab " and select "Disable verification". 5. After clicking the sign button, a window appears with the error “Cant find private key...” Figure 11.

Solving typical problems when working in the sufd portal

General information The necessary software for working in the SUFD Portal is contained in the configuration utility for the SUFD-online workplace, located on the website of the Federal Inspectorate for the Saratov Region http://saratov. ***** in the section “Information for clients” - “Electronic document management and electronic signature” - “SUFD-online”. After installing the Portal, you must make sure that the Java software is configured correctly. To do this, go to “Start” - “Control Panel” - “Java”, go to the “Advanced” tab and check the boxes according to Fig. 1. Fig. 1 1. Error when signing a document: blocking the pop-up window When performing the operation of signing a document, after clicking the “Sign” button, a message appears about blocking the pop-up window (Fig.
2). Figure 2. Message about blocking a pop-up window The signature window is a so-called pop-up window.

cryptsignmessage signature error 0xc000000d sufd

To eliminate it, you need to edit the registry. If you do not have skills higher than that of an ordinary computer user, use the help of comrades who are more knowledgeable in this matter or do everything exactly according to the instructions. Press the Win+R key combination. (Win is the key on the very bottom row of your keyboard with the window branding).

In the Run window that opens, type regedit and press Enter. The registry editor will open, it will look something like this: Next, we need to export the registry branches HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Cryptography\ and HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Cryptography\.

Info

We open these two branches sequentially and export the data. To do this, right-click on the required line and select “Export”.

Sufd signature error

Problem: Solution: 1. We can’t log into the SUFD, we enter the login and password, but when we click the “Login” button, nothing happens Clearing cookies and browser cache. Delete remembered passwords in CryptoPRO. Control panel - CryptoPRO - "Service" tab - "Delete remembered passwords" button - check the "User" box and click on the "OK" button.

Clearing the Java cache. Control panel - Java - "General" tab - "Settings" button - in the window that appears, click on the "Delete files" button - click on the "OK" button. It is advisable to carry out these procedures every day before starting to work with the portal.

And also check if your system time (date, time zone) is wrong. 2.

Sufd portal signature error

If you have Internet Explorer 7,8,9, then you need to add two SUFD nodes to the trusted nodes: s1500w03.ufk15.roskazna.local, sufd.s1500w03.ufk15.roskazna.local; and reset the security settings for these nodes to low (To do this, go to the “Tools” tab - “Internet Options” - the “Security” tab - the “Trusted nodes” item - the “Nodes” button, in the window that appears, add two nodes: https:/ /s1500w03.ufk15.roskazna.local https://sufd.s1500w03.ufk15.roskazna.local and click the “Close” button.To reset the security level for trusted nodes to low, in the “Trusted nodes” section, click on the “Other” button - in the drop-down list, select “Low” - click the “Reset” button - in the warning window, click the “Yes” button and click “OK”, close “Internet Options”).

sufd signature error certificate verification error

If you have Mozilla Firefox, then in the “Tools” - “Settings” - “Content” tab, in the “Block pop-up windows” item, uncheck the box and click the “OK” button 20. Attachments do not print Go to a document that has attachments, “System Attributes” tab, at the bottom there is an “attachments” field, check the “GUID” field and click on the “Print” button. 21. The document does not pass documentary control When passing documentary control, there are 2 groups of errors: non-critical (yellow icons in the list of errors) and critical (red icons in the list of errors). Elimination of critical errors is a prerequisite for passing document control of a document. 22. After conducting documentary control, the signature button is inactive. After conducting documentary control, the Business Status should become “Entered” and the Transfer Status “Entered”.

Error creating signature in sufd

If the transfer status is “Absent”, then the documentary control was carried out incorrectly. It is necessary to roll back such documents to the “Draft” status using the “Rollback transfer status” button and re-conduct document control. After this, the signature button should become active. 2. The second option is possible if the signature button is inactive, even if the documentary control passed correctly. In this case, you need to go into the document for editing and check the document using the “Check Document” button. After that, exit the document, update the list of documents, the signature button should become active. 23. How to select all documents Select one document from the list and press Ctrl+A. After which you can carry out documentary control and signing of documents for the entire selected group.

When signing a document, a certificate signing error appears in sufd

Control Panel - Internet Options - Contents tab - Certificates button. Check whether the Java version corresponds to the recommended one (how to log in, see step 1 and click the “About” button, it should be 6 update 17 or higher). Is Java allowed to run, are Java plugins enabled (For Internet Explorer: go to the “Tools” - “Add-ons” - “Toolbars and Extensions” tab, in the menu that appears, everything related to Java should be in the “enabled” state. If Mozilla Firefox, then in the “Tools” tab - “Add-ons” - in the “Extensions” and “Plugins” tabs, everything related to Java should also be enabled).
When authorizing in the SUFD Portal, the error “HTTP 500 ERROR” appears. This error means that the UBP code (budget process participant code) of the organization is not linked to user accounts. To solve the problem, you need to contact the information systems department (9. When signing a document, the error “No certificates/No valid certificates found” appears. The error can occur for several reasons: 1) Valid certificates are not installed - you need to install the necessary certificates. 2) The date and time on the work machine is incorrect - you need to set the correct date and time! 10. Problems with the SUFD Portal in Windows 7 For stable operation of the SUFD Portal in the Windows 7 operating system, you must run the Portal (Mozilla Firefox browser) as an administrator.

1. Contact information. 3

2. Technical requirements. 4

2.1 Checking the browser version. 4

2.2 Checking the JAVA version... 5

2.3 Clearing the Java cache. 6

2.4 Clearing Mozilla Firefox browser history. 7

2.5 Clearing Internet Explorer 8 browser history

3. Problems when logging into the portal. 10

3.1 No connection to the server.. 10

3.2 “User blocked” message. 10

3.3 Message “A new password needs to be set.” eleven

3.4 “Form design error” message. eleven

3.5 Slow operation of the SUFD... 11

4. Problems when working with documents. 12

4.1 The document is not visible. 12

4.2 Windows of reference books and documents do not open. 14

5. Errors when signing documents. 15

5.2 Checking the installation of certificates. 15

5.3 Checking the plugin operation. 17

5.4 Message “The certificate with the specified fingerprint was not found in the system.” 18

5.5 Error when signing a document: blocking the pop-up window. 18

5.6 Empty “Cryptographic Operations” window. 20

5.7 The Cryptographic Operations window displays a long error message with a string of characters at the end. 21

5.8 Message “Digital signature is not advanced.” 21

6. Sending arbitrary messages. 23

8.1 Organization selection list. 27

8.2 Configuring the display of the list of documents. 27


8.3 Sorting by column. 29

8.4 Filtering by columns... 29


1. Contact information

Free hotline regarding support of the remote financial document management system (RFDS): 8-800-100-16-19

Telephone numbers of the dispatch service of the Information Systems Department(consultations on setting up automated workstations for work, consultations on working in EDMS and SUFD software):

79-16-24, 79-16-19, 79-16-69, 79-16-17.

When contacting the OIS department you need to know:

Attention! The new password must be different from the previous ones, otherwise the system will display a message stating that the password has already been used and a new one needs to be set.

3.4 Message “Form design error”

You must contact the dispatch service to link organizations to the user login by phone: 79-16-69, 79-16-24, 79-16-19, 79-16-17.

3.5 Slow operation of the SUFD

It is necessary to delete the browser history (especially in the Mozilla Firefox browser) and clear the Java cache (described in paragraphs 2.3 - 2.5).

Contact your provider for advice.

4. Problems when working with documents

4.1 Document is not visible

Perhaps the user has installed a filter

The list of documents (directory) displays only those documents (directory entries) that satisfy the specified filtering parameters.

The filter panel is designed to select records in the list of documents (directory) according to the specified parameters:

To cancel filtering, click on the button https://pandia.ru/text/80/148/images/image019_2.jpg" width="22" height="22"> (“Apply filter”). The figure shows an example using this type of document filtering.

https://pandia.ru/text/80/148/images/image021_4.jpg" width="492" height="235 src=">

The post may have been moved to the archive.

Working with archived documents is carried out using the button:

https://pandia.ru/text/80/148/images/image024_3.jpg" width="623 height=199" height="199">

The table header will be highlighted in green when working with the archive. The transition to active documents is carried out in the same way:

https://pandia.ru/text/80/148/images/image026_2.gif" width="558" height="78">

To eliminate the error, the user of the web client should, in the settings of the corresponding browser (MS Internet Explorer, Mozilla Firefox, etc.), allow pop-up windows for the site from which the SUFD web client is launched.

For example, in Mozilla Firefox, along with an error, a warning line about a blocked window will appear at the top of the window with the ability to make the necessary settings. The following steps should be followed:

https://pandia.ru/text/80/148/images/image028_2.jpg" width="521" height="89 src=">

If necessary, pop-up blocking settings can be changed in the Mozilla Firefox settings. To do this, you need to open the “Tools – Settings...” item in the main menu of the browser, in the “Settings” window go to the “Content” tab and change the values ​​of the corresponding parameters.

Addressee" href="/text/category/adresat/" rel="bookmark">addressee.

To perform documentary control, you need to place the cursor in the list of documents on the document being checked and click the button https://pandia.ru/text/80/148/images/image031_4.jpg" width="585" height="259">

5.2 Checking the installation of certificates

"Start" button → All programs → Crypto-Pro → Certificates.


By selecting a personal certificate, you can verify the installation of root certificates. When incorrect installation, the “Certificate” window will look like:

To sign documents with a qualified personal certificate (manufactured after 01/01/2014), you must install a root certificate valid until 06/28/2018

To sign documents with a non-qualified personal certificate (manufactured before 01/01/2014), you must install a root certificate valid until 05/24/2016.

You can download the root certificate on the page:

http://karelia. roskazna. ru/page/26689

Instructions for installing certificates can be downloaded on the page:

http://karelia. roskazna. ru/page/26749

5.3 Checking the plugin operation

5.4 Message “The certificate with the specified fingerprint was not found in the system”

When signing a document in the “Cryptographic Operations” window, the “Certificate Owner” field shows the value “Certificate with the specified fingerprint was not found in the system”:

https://pandia.ru/text/80/148/images/image039_2.jpg" width="623" height="267 src=">

The error occurs if the browser settings are set to block pop-up windows. To resolve the error, you need to change your browser settings.

When using the Mozilla FireFox browser, you must do the following:

1. Right-click on the “Settings” button.

https://pandia.ru/text/80/148/images/image028_2.jpg" width="521" height="89">

To completely eliminate this problem you must:

1. In the main menu of the browser, go to the following path “Tools – Settings – “Content” tab

2. Uncheck the box next to the “Block pop-up windows” setting.

https://pandia.ru/text/80/148/images/image041_2.jpg" width="294" height="371 src=">

5.6 Empty “Cryptographic Operations” window

When signing a document, after clicking the “Signature” button, the “Cryptographic Operations” pop-up window remains empty.

DIV_ADBLOCK59">

https://pandia.ru/text/80/148/images/image044_1.jpg" width="502" height="353 src=">

If after restarting the browser and performing the actions, the error persists, then you need to contact the ORSBI department.

5.8 Message “Digital signature is not advanced”

It is necessary to check the signature already applied to the document: select the document in the list of documents and click the button (“Verify signature”) on the toolbar. The result of the check will be displayed in the information window.

If a document does not pass the digital signature authentication check, the result column will be marked “ERROR” and its approval status will be determined as “Approval Error”.

If such a situation arises, you must delete the first signature and sign the document again. Only the user who placed it can delete a signature on a document. To delete a document signature (if the document has not yet been sent), you need to select in the list of documents the document whose signature is being deleted and click the button https://pandia.ru/text/80/148/images/image048_0.jpg" width= on the toolbar "637" height="305 src=">

The subscriber can view received information documents, attachments to them, and also create documents.

Clicking the “Create a new document” button opens the document form.

The form fields are filled in as follows:

a) Leave the “Recipient” field (top row of windows) unchanged.

b) Indicate the “Date of validity of the document.”

c) The “Document Name” field is selected from the directory; to do this, in the “Code” field you need to type “INF” and click the button (“Apply filter”). The “Document Name” field will contain the value “information notices”.

e) Fill in a short description (subject of the message).

f) Add attachments.

Attention! If the attachments exceed the specified volume, the document does NOT pass documentary control and is not saved, please control the volume of attachments: After filling out the form fields, the document is saved, controlled, signed and sent.

7. Working with statements

To work with statements, go to the menu item “Documents - Operational reporting - Reports - Reports”. An electronic form for the list of documents will open, shown in the figure:

In order to print a statement, you can use the “Print reports” button on the toolbar. To print attachments, you must open the statement for viewing. The form is shown in the following figure:

Pressing button 1 will print only the Statement. In order to print or save attachments to it (applications for cash expenses, payment orders), it is best to do this: check box 3, then click button 2 (“Print”) located directly above the attachment table. As a result, a window for multiple selection of print templates will be displayed on the screen; from the drop-down list, you must select the format for printing each type of document (pdf, xls, rtf) and click the “Ok” button.

In the window that opens, select “Open” or “Save” and click the “Ok” button:

As a result, a form with a list of documents will open. The extract/Attachment will be in one of the documents, all applications for cash expenses will be in another, and all payment orders will be in the third file. You can print only the type of documents you need.

8.1 Organization selection list

The organization selection list is used to select the organization on whose behalf documents will be processed. To call the list, you need to single-click with the left mouse button on the “Magnifying Glass” icon (or in the area to the left of the icon). To quickly navigate to the documents of the desired organization, you need to enter the UBP code or part of the organization’s name in the search bar and press the “Enter” key:

https://pandia.ru/text/80/148/images/image058_0.jpg" width="480" height="256">

8.2 Configuring the display of the list of documents

In the document list, you can easily configure which columns and in what order should be displayed for viewing. In order to configure which columns should be displayed, you must perform the following sequence of actions:

1. Right-click anywhere on the line containing the column headings of the list of documents and select “Settings” in the menu that opens.

https://pandia.ru/text/80/148/images/image060_0.jpg" width="213" height="187">

Among the available columns are the “Client” column (organization name) and the “Personal account number” column. As a result of the setup, the list of documents will contain only those columns that were selected during setup.

In order to configure the sequence in which columns should be displayed in the list of documents, you must perform the following sequence of actions:

1. Place the cursor on the header of the column that needs to be moved.

2. Press the left mouse button and, without releasing it, move the column left or right to the desired position.

https://pandia.ru/text/80/148/images/image062_0.gif" width="13" height="16">).

If you click on the column header area again, the records will be sorted in descending order of values ​​in the selected column (the icon will appear to the right of the column name).

Clicking the column header area a third time will restore the default order of entries in the list. Subsequent clicks on the column header area will alternate the sort order in the same way.

8.4 Filtering by columns

To quickly filter entries, you can set filtering conditions in the top empty line of the list..gif" width="26" height="26 src="> "Reset filter". The filter panel will display the value "All entries", and all entries will be restored to the list records corresponding to it.

Filter parameter values ​​must be entered case sensitive. The "%" sign replaces any number of any characters. To apply a filter, you must click on the “Apply filter” button on the filter panel; to reset the filter, click the button https://pandia.ru/text/80/148/images/image065_0.jpg" width="623 height=247" height= "247">


The signature window is a so-called pop-up window. The error occurs if the browser settings are set to block pop-up windows. To resolve the error, you need to change your browser settings. When using the Mozilla Firefox browser, you must perform the following steps: In the main menu of the browser, go to the following path “Tools – Settings – Content tab” Uncheck the box in the “Block pop-up windows” line (Fig. 2). Figure 2.


Enter the portal address and click the “allow” button as shown in Figure 3. SUFD portal address, you need to enter this address in the address line, which is highlighted in red. To save the settings, click the “close” and “OK” buttons. Figure 3. Adding a portal to exceptions.






To fix the problem, you must perform the following sequence of actions: 1. Add a personal certificate to the “Personal” store using the certificate installation via “Crypto Pro 3.6”. 2. Restart the browser, log in to the Portal (log in with your username and password to the SUFD Portal) and repeat signing the document. 3. If the error does not disappear, then call the information systems department by phone and check whether this certificate is installed on the UFK server. There are still errors with signing. One signature is affixed, but the second is not affixed, then it is necessary to remove the signature that has become famous. The signature is removed using the “delete signature” icon.










If a window appears as in Figure 6, then you need to check the “Always trust content from this publisher” checkbox and click the “Run” button. If a window appears as in Figure 7, then click the “No” button so that the resource is not blocked. Figure 6. Warning window Figure 7. Blocking window






If, when signing a document, a window appears as in Figure 8, then the necessary certificates are not installed in the system. If the string of characters in the error corresponds to the following line “8a a4 4f 36 e3 5b f 83 0f 00 4a 97 ab d5 09 2f”, then the UUC2011 root certificate is not installed in the system. (ucc2011) and install it into the trusted root certificate store. Figure 8. Error window




The problem can occur for several reasons: 1. The document is not selected in the list of documents. 2. The document has not passed “document control” - it is necessary to carry out documentary control or correct errors in the document if it has already been carried out. 3. Signing certificates are not installed - install certificates using “Crypto Pro 3.6”. If steps 1-3 did not help, contact the RSiBI department or the information systems department (tel).


When authorizing in the SUFD Portal, the error “HTTP 500 ERROR” appears. This error means that the UBP code (budget process participant code) of the organization is not linked to user accounts. To solve the problem, you must contact the information systems department (tel).


When signing a document, the error “No certificates/No valid certificates found” appears. The error can occur for several reasons: 1. Valid certificates are not installed - you need to install the necessary certificates. 2. The date and time on the working machine are incorrect - you need to set the correct date and time! For stable operation of the SUFD Portal in the Windows 7 operating system, you must run the Portal (Mozilla Firefox browser) as an administrator. To do this, you must perform the following steps: 1. Right-click on the desired shortcut (Mozilla Firefox browser shortcut) and select "Properties". 2. Go to the "Shortcut" tab, click "Advanced", check the "Run as administrator" checkbox (Figure 9): Figure 9.


3. Or go to the "Compatibility" tab and check the "Run this program as an administrator" checkbox (Figure 10): Figure 10.

Technical requirements


  • Java - Installation and Configuration

  • Mozilla Firefox - Installation

  • Connection to SUFD-Portal

  • Creating and sending a document in the SUFD-Portal

  • Common mistakes
  • Technical requirements

    To work with the Portal automated workplace DUBP, it is necessary that the following technical requirements are met at the workplace:

    1. There is access to the Internet with an access speed of at least 128 kb/s, 512 kb/s or more is recommended for comfortable work.

    2. The following operating system must be installed at the workplace from which work with the Portal will be carried out:

    2.1. Windows 2000

    3. At the workplace from which work with the Portal will be carried out, additional software must be installed

    3.1. CIPF "Continent-AP" (provided by the FC body)

    3.2. CIPF “CryptoPRO CSP” version 3.0 or higher (provided by the FC authority)

    3.3. Antivirus protection tools

    3.4. Internet Explorer browser version 8 or higher or Mozilla Firefox version 3.6 or higher; it is preferable to use the Mozilla Firefox browser, because when using this browser there are fewer errors when signing

    3.5. Java versions 7.67, 7.71, 7.75, etc. with the parameter disabled Mixed code, but not higher than version 7.80

    3.6. A certification authority certificate has been installed (provided by the FC authority)

    Java - Installation and Configuration

    Distribution version 7.67 : http://java. com/ ru/ download/ manual. jsp# win

    Additionally, you may need to install:

    After installing Java, be sure to disable the check:

    to do this, go to “ Control Panel” and open Java,

    Set the parameter: Medium.

    Only after this Java is ready to work!!!

    For information about "clearing cache" - temporary files in Java:

    Go to tab: General ;

    Mozilla Firefox - Installation

    On the latest versions of Mozilla Firefox, developers have abandoned the automatic launch of the Java plugin, as it has security problems. To enable the plugin you must do the following:

    1. Click on the red plugin icon in the address bar and a message box will open.

    2. At the bottom of the message window, click on the drop-down menu to the right of the “Enable all plugins” button and select “Always enable plugins on this site.”

    Connection to SUFD-Portal

    To work in the SUFD Portal, you must perform the following steps sequentially:


    1. Establish a secure connection using the Continent-AP program.

    2. Launch Internet Explorer or Mozilla Firefox browser.

    3. Enter the link in the address bar:
    http://10.67.200.12:28081

    The Registration window will open:


    In the Registration window, you must enter the username and password issued by the Administration and click OK.

    Attention! If the login and password are entered incorrectly 3 times , then the user will be blocked for 10 minutes.

    All work is done using the menu tree. In it, by opening branches, you need to select documents for work.

    All buttons may not fit on the screen; to access hidden buttons, you need to move them in the desired direction using the arrows:

    Creating and sending a document in the SUFD-Portal

    Log in to the SUFD-Portal system using the link:

    http://10.67.200.12:28081

    For successful authorization you must

    establish a connection to Continent-AP!!!

    Only after this you can start working in the SUFD-Portal.

    Before creating a document, you must ensure that you have selected the correct organizational role. Changing the role of an organization occurs by selecting from the pop-up list in the upper right corner of the working window.

    To create and send a document, you must do the following:


    1. You can create a document in the system in several ways by clicking the appropriate button:
    - Import documents

    Create a new document

    Create a copy of a document

    After sending is completed, you can monitor the passage of the document by tracking the status in the “Status (name)” column.

    Common mistakes

    Question: How to view information from settlement documents in SUFD?

    Information from settlement documents in the SUFD is included in the statement; you can print it by opening the statement for viewing and selecting all the files in the attachment container and clicking the “print” button.

    You need to check the Continent-AP connection again; if it is successfully established, the shield-shaped icon in the lower right corner next to the clock should turn blue.

    Question: My account is blocked.

    If you enter your credentials incorrectly three times, your account will be blocked in accordance with the security policy within 10 minutes. After this period of time has expired, you must re-authorize.

    Question: If an error appears when opening a document:


    You need to configure Internet Explorer (hereinafter referred to as IE). Let's look at this setting using IE version 8 (recommended by the manufacturer) as an example.


    We go to the SUFD-Portal software by typing in the address bar:
    http://10.67.200.12:28081
    An authorization window will open. After this, you need to go to the IE browser menu item “Tools” - “Internet Options”.


    The Internet Options window opens.

    Go to the “Security” tab, select “Trusted Sites” and click the “Nodes” button.

    The “Trusted sites” window will open, in which you need to uncheck the “Server verification (https:) is required for all sites in this zone”


    We have already written that with the transition to version 4.0 of the crypto provider Crypto-Pro, users of various systems working with digital keys began to experience various kinds of problems. For example, with new keys in the Rosselkhozbank BC interface, users using Crypto-Pro CSP version 4.0 received an error about the absence of the required crypto provider and was solved by installing a random number sensor (RNS). The problem also affected the users of SUFD. Signature error cryptsignmessage 0xc000000d is the topic of our article today. Why it appears and how to fix it - let's figure it out together.

    Signature error cryptsignmessage 0xc000000d in SUFD. We fix it

    So, the Crypto-Pro program error when working with digital signature keys, issued under the number 0xc000000d, appears mainly on 64-bit operating systems (Windows 7, Windows 8, Windows 8.1 and Windows 10) and server platforms with this bit capacity.

    To eliminate it, you need to edit the registry. If you do not have skills higher than that of an ordinary computer user, use the help of comrades who are more knowledgeable in this matter or do everything exactly according to the instructions. Press the Win+R key combination. (Win is the key on the very bottom row of your keyboard with the window branding). In the Run window that opens, type regedit and press Enter. The Registry Editor will open and it will look something like this:

    Next we need to export registry branches HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Cryptography\ And HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Cryptography\. We open these two branches sequentially and export the data. To do this, right-click on the required line and select “Export”.

    We do the same with the second branch: we select a place on the computer where we will save these backup copies of the branches, give them any names, and save them. We do exports in case the program does not work correctly, so that if something happens we can return everything back. Next, we remove the following entries from the registry:

    In some versions of the program the first branch may not exist, we are not surprised. After deletion, reboot the computer, go to the SUFD, see if the cryptsignmessage 0xc000000d error is gone. Since this recommendation is on the official technical support website for the Crypto-Pro product, the problem is resolved for most users. To export registry values ​​back (if the error has not gone away and you want to return the previous state), you need to right-click on the exported branch and select Merger.





    

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