Sony Xperia forgot the pin. Hard Reset on Sony devices, remove the pattern, restore factory settings

There are many ways to protect your smartphone from strangers, be it a PIN code, a fingerprint scanner, or graphic key.

The graphic key is the best option, as it allows the user to quickly unlock the device. Of course, the graphic key will not return lost smartphone owner, however, thieves will not gain access to personal files and contacts.

But what happens if you forgot the pattern on your smartphone? We will help you solve this problem.

Remove Sony Xperia Z2 pattern key via Gmail account

1. After you have entered the wrong pattern 5 times in a row, the smartphone will be locked and you need to wait 30 seconds before trying again.
2. You can remove the graphic key Sony Xperia Z2 with your help account Gmail.
3. To do this, click on the “Forgot pattern key” button in the lower right corner.
4. Enter your address Email, password and press OK (your phone must be connected to the Internet).
5. If the phone is connected to the Internet, then mobile device unlocked. If not, the only way to remove the Sony Xperia Z2 pattern lock is to reset the smartphone to factory settings.

To reset your smartphone to factory settings, follow these instructions.

How to reset settings and remove pattern lock Sony Xperia Z2

You can reset your Sony smartphone by holding the On/Off button and the Home button for 5 seconds.

However, some Sony models cannot be reset in this way, so you need to read the following rules to reset your smartphone to factory settings and remove the Sony Xperia Z2 pattern lock.

Rule 1.

If your Sony smartphone has a built-in battery, you can perform a factory reset by holding the On/Off button and the Home button for 5 seconds. Mobile devices with built-in battery: Χ10 Mini, Xperia S, Xperia P Xperia U.

Rule 2.

If your smartphone runs on the operating system Android versions from 1.6 to 2.1, the only way To reset the settings and remove the graphic key of the Sony Xperia Z2, contact Sony support.

Rule 3.

If your smartphone runs on Android 2.3 and higher, and the battery is removable, then you can reset the settings and remove the Sony Xperia Z2 pattern key using the PC Companion program on your computer.

PC Companion is a set of tools and applications that you can use when you connect your mobile device to your computer. PC Companion offers updates software smartphone, contacts and calendar, as well as backup and restoration of smartphone functions.

Remove Sony Xperia Z2 graphic key using PC Companion

1. Download PC Companion (on this page) and install the program on your computer.
2. Restart your computer and open PC Companion.
3. Select “Support Zone”, and then “Start”.
4. Two screens will appear on your computer - software update + support zone online.
5. Select Software Update (Start). The display “Couldn’t find the phone” will pop up on the screen - look for the inscription “Repair”, which is highlighted in blue on this pop-up window, and click on it.
6. Click Continue.
7. You will see a green loading bar “preparing your smartphone for update”.
8. When the green bar loads, a screen with all your smartphones will appear. Select essential smartphone(PC Companion will load some information and you will see a screen showing you how to connect your device. The phone must be turned off and the battery must be charged at at least by 50%).
9. Connect the USB cable to your computer (not your phone).
10. Your smartphone must be turned off. Press and hold the back key (the arrow key at the bottom right of the screen) while connecting your smartphone to the USB cable. If you did everything correctly, then in the right top corner A green light will appear, but the phone should not turn on. Do not release the Back button until an inscription appears on the screen that allows you to do this.

Now you know how to reset the settings to factory settings and remove the graphic key of Sony Xperia Z2.

Many users modern smartphones on Android platform are very puzzled by the security of their personal data stored in the device’s memory. That's why they use password protection. Locking with a graphic key is an alternative digital combination password and is used on every second smartphone.

But you've probably encountered a situation where the pattern key is forgotten and there is no way to unlock the device. And we will consider mainly smartphone owners Sony series Xperia. So what should we do?

The first and most classic pattern unlock

Turn on your screen Sony Xperia, where the graphic key entry page is displayed. You need to enter the wrong combination several times in a row for the system to report that the ability to enter the key is temporarily blocked. This limitation will last for 30 seconds, but it is during this time that the additional button with the note “Forgot your pattern key?”.

Choose this option. What will happen next? The system will prompt you to enter the name of your personal Google account and finally require you to provide a password. If the data turns out to be correct, the system will prompt the user to select a new graphic key.

The second method is a complete system reset

A forgotten pattern key on the new Sony Xperia smartphone can be bypassed by full reset systems. Certainly, this method is extremely radical, but if you haven’t had time to set up an account Google systems and didn’t really use the device, then similar system will not bring unnecessary worries into your life.

Resetting the system or installing factory settings is an optional feature of the device, which is prescribed either from Android menu, or by using a hotkey combination. The combination of hot keys specific to your Sony Xperia model can be found on the Internet, but usually it is a combination of the power button and volume rocker.

After the system is restored to factory settings, all data will have to be entered, as when you turned on the smartphone for the first time. Time, date, account data - all this must be recorded when turned on. Graphic password will be disabled, but can be reactivated in the settings menu.

Video instructions for unlocking Sony Xperia

Software unlocking of a pattern key

We described 2 current ways to solve the problem above. There is also a third possible exit from difficult situation– use of software.

You can unlock the pattern key on your Sony Xperia smartphone using software development PC Companion. The phone will have to be connected to the computer standard USB cable, and all the main steps will be performed on the computer monitor in the program window.

You can download the latest version of PC Companion here:

Video (with explanation in English) showing all three methods:

Articles and Lifehacks

The presence of such a code protects our mobile device from unauthorized access. But what should someone do? forgot sony ericsson phone lock code? Let's try to figure this out.

Problems with lock code on phones Sony Ericsson. What if we forgot it?

By default, all devices from this manufacturer have the code set to 0000. If it does not work, most likely the combination is different due to the fact that the user himself changed it. The blocking code usually includes from 4 to 8 numbers.

If we have just purchased a mobile device, the blocking is most likely disabled. You can enable it via General settings our phone. Go to the “Blocks” item through the “Security” menu and select the “Phone Protection” item. We turn on the protection. Enter the lock code. As already mentioned, the default is 0000.

in order to change installed code, again go to the “Phone protection” item and select “Change code”. Next, follow the instructions of our mobile device.

What should a user do if he forgot the lock code for his Sony Ericsson phone and can’t remember it? For safety reasons mobile operator, as well as the manufacturer's support center mobile technology has the right to find out such a code. If there are no such reasons, it is best to contact service center for help from specialists.

How to reset the lock code on a Sony Ericsson phone if we have forgotten it, by ourselves?

One of the most effective ways is hard reboot, that is, hard reset. This will reset the settings to factory defaults. Please note that the reset method depends on specific model our mobile device. This is especially noticeable in the way you access the system recovery menu.

You can also perform a factory reset using special utilities. Before working with any of the programs, you should definitely check the availability of firmware drivers. Depending on the platform our phone is running on, the lock code will be reset to 0000, or will appear in the flash era window.

Reset security code possible through the SETool2 Lite utility. Open it and select the model of our device in the “Phone Type” item. Click “Repair/Unlock”. The phone turns off, after which we press and hold the C key and insert the USB cable.

A notification should appear in the “Log” window that the device is disconnected (“Phone detached”). Close the program, disconnect the mobile device, remove and install the battery back. Turn on the phone again.

You can also reset the code using the XS++ utility. Open it and select the connection item (“Connect”). On the disconnected device, hold down the C button and connect the USB cable. After the device is detected, check the “GDFS” item. Go to the “Locks” tab, and from there to “Phone Lock”. Once the reset is complete, close XS++ and turn off the mobile device. We remove the battery and install it back, and then turn on our phone.

Resetting the pattern key via service menu

Unlocking your phone through the serviceMy Xperia

This article is suitable for both novice Sony Xperia users operating system Android and advanced. Let us make a reservation in advance that this algorithm may not work on other brands of phones, or rather, most likely it will not work, so you should not try to unlock other phones using this method. Remember that you carry out all procedures at your own peril and risk, if you are not confident in your skills, or have already damaged your phone, Sony Xperia smartphone repair will help you.

Please note that the reset described in these instructions will result in the loss of all personal data that is in the phone's memory. We advise you to save all the necessary data to a flash drive in advance.

Step-by-step instruction

1. First you need to press the button emergency call, will appear screen keyboard, and you will need to enter the code from it: *#*#7378423#*#* .

1. This code will open the service menu. In it, click on “Customization Settings”.

1. Then click “Reset customization”.

1. We confirm the action by agreeing to reboot the phone “Reset customization and reboot”.

1. We wait for a while (about a minute), the phone reboots and applies the changes. Do not press any buttons while this process is in progress.

1. After the smartphone turns off, start it by pressing the power button.
2. Produce everything necessary settings phone, select your language, and you're done!

After these simple manipulations, you will find yourself on the desktop of your device. This algorithm should work on most versions of Sony Xperia, but if suddenly it does not work, then repeat the same steps, only with the code *#*#73556673#*#* . On some “machines” this code may simply lead to a restart of the device (the listed codes are one of many service codes for Sony Xperia; you can find the rest of the codes on the official website of the smartphone manufacturer).

If suddenly the methods described above do not work, do not despair, because you can simply use the PC Companion program.

Using this program, only on Sony Xperia you can update, backup data and restore it from backup. This program is quite simple and easy to use. You can find it on the disk that should be in the box of the smartphone you are purchasing.

You can also unlock Xperia smartphone through the My Xperia service. To do this, you need to go to My Xperia on the official Sony website and follow the instructions in Russian.

List of supported Sony models:

Xperia Z2 Tablet, Xperia Z2, Xperia E1, Xperia T2 Ultra Dual, Xperia T2 Ultra, Xperia Z1 compact, Xperia X Ultra(SOL24), Xperia Z Ultra (Wifi only), Xperia Z ultra, Xperia Z1f(SO-02f), Xperia Z1 (SO-01F), Xperia Z1 (SOL23), Xperia Z ultra (SOL24), SmartWatch 2 SW2, Stero Bluetooth HeadSet SBH52, Xperia Z1, Xperia Z1s (C6916), Xperia M dual, Xperia Tablet Z, Xperia C, Xperia M, Stereo Bluetooth HeadSet SBH50, SOL22, Xperia A (SA-04E), Xperia ZR, Xperia L (C2104), Xperia L (C2105/S36h), Xperia Tablet Z (Wifi only), Xperia SP, Xperia Tablet Z ( SO-03E), Xperia ZL, Xperia E, Xperia Z (SO-02E), Xperia E Dual, Xperia ZR, Xperia Z, Xperia V, Xperia VC, Xperia AX (SO-01E), Xperia TL, Xperia VL, Xperia J, Xperia T, Xperia micro, Xperia TX, Xperia tipo Dual, Xperia SL, Xperia tipo, Xperia SX(SO-05D), Xperia acro S, Xperia ion, Smart Wireless Headset Pro, Xperia go, Xperia GX(SO-04D ), Xperia Neo L, Xperia ion (LT28i), Xperia ion (LT28at), Smartwatch MN2, Xperia sola, Xperia P, Xperia U, Xperia acro HD (IS12S), Xperia Acro HD (SO-03D), Xperia S (LT26 ), Xperia NX (SO-02D), Xperia Ray (SO-03C), Xperia acro (IS11S), Xperia ray (ST18), Xperia pro (MK16), Xperia active (ST17), Xperia mini pro(SK17), Xperia mini (ST15), Xperia arc (LT15), Xperia neo (MT15), Xperia acro (SO-02C), Xperia arc (SO-01C), SonyEricsson txt (CK13), s51SE, Xperia neo V ( MT11), Xperia PLAY (SO-011D), Xperia arc S (LT18), Mix Walkman (WT13), W8 Walkman (E16), Live with Walkman (WT19), Walkman WT18i, txt pro (CK15), Xperia Play (R800 ), Xperia Play (Z1), LiveView MN800, Cedar, Yendo Yizo, Xperia X8 (E15), Spiro, Xperia X10 mini pro (U20), Hazet, Zylo, Aspen, Vizav pro, Elm, Xperia X10 mini (E10), Vivaz, Xperia X10 (X10), Xperia X10 (SO-01B), Satio, Yari Kita, Aino, Naite, W995, C510, W705, C905, T700, W959, C702, C902, W760, K850, K858, W910, W908 .

So, for any of these devices, using this utility you can essentially do a hard reset, reset the settings, or remove the pattern. To do this, you only need a USB cable (which comes with your phone), a computer and, in fact, your phone.

Instructions:

1. Let's move on

2. Launch and Install the program. (OK> Accept> Install> Done). After installation, the program will check for updates and sync.

3. Before starting work we need USB cable(included with the phone), the battery level is at least 50%, at at this stage do not connect the phone.

4. Click “Start” and select the model of your phone/device, click “Next”.

5. Read the instructions on the screen: Turn off the phone, Press and hold the “volume down” button (depending on the phone model, because it may be a different button) and connect the phone to the computer.

You may not have encountered such a problem, but it is possible that someday you will have to deal with it and then you really need to know what to do. IN in this case we're talking about about blocking a phone with foreign SIM cards for work, that is, when purchasing a phone abroad, you will find that for some reason it does not want to work at home and this is not a matter of marriage. How to unlock Sony Xperia when this happens? Yes, in principle, just like any other device - with using IMEI code. In principle, for users who are accustomed to constantly changing phones, while buying them abroad or from sellers importing them from there, no questions arise anymore and they know perfectly well how to unlock a Sony Xperia or some other phone.

How to unlock Sony Xperia by IMEI

For security purposes, during assembly, all phones receive their own personal digital identifier consisting of sixteen numbers. Data about the manufacturer, production date and model itself, as well as much more, are encrypted here, and in addition, using the IMEI code it becomes possible to detect lost or stolen phones. Before you unlock your Sony Xperia, you need to find the code for your device; with its help, you can also find out which operator your smartphone is locked to. It should be noted that the code is unique and there is no second one, regardless of the manufacturer, each of the phones produced is always equipped with its own code. It cannot be changed or erased because it is essentially separate program built into the phone and at the same time giving an answer not only to how to unlock Sony phone Xperia, but also other phones.

Naturally, those users who have not previously encountered similar problem, the question will arise, where exactly to look for this IMEI? As it turns out, you don’t have to go far, just take, for example, a phone box, on it, near the barcode, the IMEI will be indicated, along with a description of the product. Since it is only possible to unlock Sony Xperia in this way, you will have to try to find, if not the box, then at least a passport, where the code will also be indicated among other data. If for some reason you can’t find it, just look under the phone’s battery, where the code is displayed on a company label. Confident users already know how to unlock Sony Xperia and use the most reliable method to view the code - by pressing the *#06# keys, which ultimately leads to the appearance necessary information on the screen.

Using the IMEI code entered into search bar, the user receives a code, which is actually the answer to how to unlock a Sony Xperia phone. The received codes are entered into the phone, which can then operate independently of the geographic location and operator network. With a situation where the question arises, how to unlock Sony Xperia in Lately we have to deal with constantly, as the range of gadgets on offer is expanding, but, unfortunately, they are not always available in our stores, and even if they are available, not everyone can afford them. While abroad, many use this opportunity not only to see the sights, but also to purchase new model smartphone, since its cost really allows you to do this. Naturally, after such purchases, a reasonable question arises: how to unlock Sony Xperia, but only for those who decided to shop here for the first time.

To avoid unpleasant surprises, and it’s no secret that many immediately begin to blame the seller or manufacturer, it’s better to ask the store in advance about the need for unlocking, but you already know how to unlock a Sony Xperia phone and it won’t take much time. It is enough to try this once to understand that there is nothing dangerous for the phone here. Having learned how to unlock Sony Xperia, the user will be able to subsequently purchase phones in other countries and quickly unlock them, enjoying the rich functionality. In order to understand how to unlock Sony Xperia, you do not need any serious experience at all, and if desired, even a novice user familiar with the basics of working on the Internet can complete this procedure without any problems. If earlier, when buying a gadget, you didn’t even think about how to unlock your sSony Xperia phone, today’s realities force the user to know and be able to do more, unless, of course, he wants to have convenient and modern functionality at his disposal.