Connecting Samsung Galaxy to PC. Samsung won't connect to computer

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Many users of Samsung smartphones are soon faced with the fact that your “favorite” is already filled to capacity with photos, video files and various content downloaded from the Internet. But not everyone knows how to connect a Samsung Galaxy to a computer or laptop.

There are two ways to connect this model to a PC or laptop. If Windows 7 and Windows 8 are installed on your computer or laptop, then the matter is small. As you know, these operating systems already contain the necessary drivers and there is no need to download any programs from the Internet.

Just take your phone and connect it to your PC using the included USB cable, and in a few minutes the devices will be compatible. When finished, you can find a new removable drive in the “My Computer” menu. This disk will be your phone. You now have the opportunity to download and upload the files that you need.

Data transfer can also be carried out using the program Finder, it is initially installed on all computers or laptops with operating Mac system OS.

Using the program Samsung ExpressConnect, which you first need to download, then run and wait for the installation to complete (this process will not take you much time). The program is very convenient for such operations. You need to make sure your phone battery is well charged, it should be at least half full. Next, connect your smartphone using a USB cable. This process will allow you to:

to Work with address book;
upload new themes, pictures, etc.;
change settings;
install or uninstall applications;
delete or create new SMS.

An alternative way to connect your phone to your computer is via Wi-Fi.

You will need to download and install the AirDroid app. After installation, you will receive an address that you need to enter in your browser, as well as a password. A simple operation that will allow you to gain access to your phone in a matter of minutes. In this program you can see last calls, SMS, photographs, pictures and so on. The advantage of this connection is that you do not need to carry a USB cord with you. The only thing you need to know is whether it is installed on your computer or laptop Wi-Fi module.

The computer cannot find Samsung Galaxy/Note via USB cable, what should I do? Before connecting your smartphone to your PC, you should go to the settings, USB - connection section and click on the “connect via USB” button, after this operation the computer perceives the phone as a flash drive. Also, when connected to a computer via a cable, only charging can occur. You need to make sure it is working properly.

You can also use the Kies program. Before using it, make sure your computer meets all technical specifications of the program. Disable the antivirus and all running applications. Restart your PC and install Kies without any antivirus.

You can also check USB connection in the notification panel. If there is no connection, then the cable itself is faulty and needs to be replaced with another one.

How to connect Samsung to computer?

Often, owners of Samsung smartphones need to back up contacts from their phone, update firmware, or download various media files. To do this, you need to connect your smartphone to your computer. Next, we'll look at how to do this.

Connecting Samsung to PC

First of all, you need to download and install a program called Samsung Kies. It is freely available, it is recommended to download it on the official website using this link - www.samsung.com/KIES/. Next, you must proceed according to these instructions:

Click on the icon Samsung Kies left mouse button to start the installation process.
First, you will need to select a language for the application from the list provided. You will need to find “Russian” in it so that the functionality of the software will be as clear to you in the future as possible.
The program will display a message - you will need to read the license agreement, and if you agree, check the box next to “I accept all terms.”
Next, you will need to check the box next to “Unified driver installer”, after which the software installation will begin.
When the installation process of the program is completed, a window will appear where you will need to check the boxes “Create a shortcut on the desktop” (it will allow you to quickly launch the Samsung Kies software on your computer) and “Launch the application”.
When the program loads, immediately go to the main menu and select “Tools”, and then “Settings”. In the window that opens, if you wish, you can change the location of the service folder, since it automatically appears on the system drive. You will need to click on the “Browse” button and select any other location, for example, drive D.
Now take the USB cable that always comes with your Samsung smartphones, and install one end of it into a special connector on the phone, and the other into a USB port on the computer.
Then you can use all the functionality that the Samsung Kies program offers.

Copying contacts

To transfer contacts from your smartphone to your PC, you will need to go to the “Data Backup and Restore” section. Then you need to click on the “Select all items” button, and then “Backup”. Within 10-20 seconds, all contacts will be transferred to your computer as a separate file.

Firmware

To ensure that your phone always works correctly, it is very important to update its firmware in a timely manner. This will also help you Samsung program Kies. After downloading, it automatically offers to update the firmware if a new version appears on the network. All you have to do is click “OK” and select the model of your smartphone. But it is important to always back up all files and contacts before updating the firmware, as there is still a small chance of losing them.

Transferring media files

Broadcast multimedia files using Samsung Kies software occurs using the main menu of this application. So, for example, if you need to transfer pictures to your PC, you need to select the “Photo” section, and all the photos that are on your device will immediately appear in front of you. If you need to replenish your smartphone’s gallery with pictures from your computer, you will need to find the ones you need and then left-click. will appear context menu, where you will need to select “Send to Samsung”. To work with other media files, select the appropriate sections in the Samsung Kies program.

Downloading games and programs

If you need to replenish your smartphone with new applications or games, then a special function in the program will help. In the main menu you need to select “Samsung Apps”. After this, you will see a list of various games and applications. You can download them to your smartphone completely free of charge and without any restrictions. This is done very simply: select the necessary program or game, and then click on the “Download” button.

Hello.

Today mobile phone- this is the most necessary tool for life modern man. And Samsung brand mobile phones and smartphones are at the top of the popularity rating. It is not surprising that many users ask the same question (including on my blog): “how to connect samsung phone to the computer...

Frankly, I have a phone of the same brand (though it’s already quite old by modern standards). In this article we will look at how to connect a Samsung phone to a PC and what it will give us.

What will connecting the phone to a PC give us?

1. Possibility of backing up all contacts (from SIM card + from phone memory).

For a long time, all my phones (including those for work) were all in one phone. Needless to say, what will happen if you drop the phone or it simply won’t turn on? right moment? Therefore, backup is the first thing I recommend you do when you connect your phone to your PC.

2. Exchange files from your phone to your computer: music, videos, photos, etc.

3. Phone firmware update.

4. Editing any contacts, files, etc.

How to connect Samsung phone to PC

To connect your Samsung phone to your computer you will need:
1. USB cord(usually included with the phone);
2. Samsung Kies program (you can download it from the official website).

Installing Samsung Kies is no different from installing any other program. The only thing is that you need to choose the right codec (see screenshot below).

Choosing a codec when Samsung installation Kies.

After installation is complete, you can immediately create a shortcut on your desktop for quick launch program and run it.

After this, you can connect your phone to the USB port of your computer. The Samsung Kies program will automatically start connecting to the phone (this takes about 10-30 seconds).

How to backup all contacts from your phone to your computer?

Launch the Samsung Kies program in Lite mode - just go to the data backup and recovery section. Next, click on the " select all items"and then on" backup".

In just a few seconds, all contacts will be copied. See screenshot below.

Samsung smartphones on this moment are extremely popular, but their operation raises questions among inexperienced users who are not yet accustomed to working with such powerful and capricious devices. To use all the capabilities of modern mobile devices from the South Korean manufacturer, you need to know how to connect Samsung to a computer.

What you will need

To connect Samsung, you must first install a proprietary software on your computer. Samsung utility Kies. This program is for Samsung phones what iTunes is for Apple products. Simply put, without it you won’t be able to make a backup copy, update the firmware, or edit contacts.

Another component necessary for connection is a USB cable, through which the connection will be made.

If you do not need to work with the smartphone system, and you just want to connect it as a flash drive, then the Samsung Kies program is not needed. After connecting via USB interface the phone will be automatically detected as removable media, and you will be able to work with its files.

Connection procedure

First of all, you need to download the installation package of the Samsung Kies application to your computer. You can do this on the official website by selecting the version suitable for your operating system and mobile device.

Installation of the program is carried out using standard scheme with acceptance of the terms license agreement. The only one important stage – right choice codec.

On the installation screen additional components Check the “Unified driver installer” option.

The program is installed - now you can via USB cable connect your smartphone to your computer. The Samsung Kies app will automatically pair with your mobile device.

Working with the application

Immediately after starting the program, open the “Tools” menu and go to the “Settings” section. On the General tab, change the application folder location from system disk to file partition D:. Now, if Windows crashes and you have to reinstall the system, the files saved from your smartphone will not be lost.

The main functions of the application are included in left menu, so working with the contents of the smartphone does not raise unnecessary questions.

If, for example, you need to view and edit photographs, then you go to the “Photo” section and do whatever you see fit with its contents - copy, change the name, transfer to a computer, etc.

Among the program's features are powerful tool to create a backup copy of all user data and settings, allowing you to restore the phone if necessary.

You can select the components that will be saved on the Backup/Restore tab.

All the parameters and personal data you specified will be packed into a special archive, from where you can then return them to your phone.

To work with records phone book go to the "Contacts" section in the menu on the left. At the top you will see tabs that indicate where your contacts are stored - mobile device memory, Google account, SIM card.

To edit a contact, left-click on it. Will open convenient form, which you can make changes to.

Don’t forget to click on the check mark after editing - this way you save the changed contact.

Another one convenient function– merging identical records.

To remove duplicate contacts, click on any entry right click and select “View list of recurring contacts.”

Look at the list that the application provides you with and click the “Merge duplicate contacts” button.

The Samsung Kies program automatically checks the latest firmware of the connected device and, if necessary, offers to update the software.

To start the search yourself new version and installing the firmware, click on your phone model in the left menu.

A page with information about the device will open. There is an “Update” button here, which is active when there is a new firmware version.

In a separate article.

When you connect your phone/PDA to your PC via a USB cable, the device is not detected, but only charged:
1) Check the box "Settings\Connection to PC\Ask". If installed, remove and install again.
2) Try replacing the cable.
3) Plug it into another USB port (preferably from the back, since these ports are soldered directly to the motherboard).
4) Try another PC.
5) Try another flash card.
6) Prohibit/remove the task killer (if one is installed), or add “Synchronization with PC” to the list of exceptions.

7) Try not to use adapters/extensions
8) Install the Android_USB_Driver__winXP_win7_.rar driver
Drivers will also be installed when installing programs. various manufacturers to synchronize devices with PC. IMPORTANT: when installing drivers, be sure to disable anti-virus software on your PC.
9) Make a wipe through the PDA settings (reset to factory settings) or through recovery (go to ClockworkMod recovery and execute wipe data/factory reset). This will remove all installed applications and restore settings to default.
10) Restart the PDA and/or PC.
11) Remove installed drivers and related software on the PC (for example, MyPhoneExplorer), restart the PC, install the drivers again, restart the PC again.

12) take advantage of the advice indicated.
13) Turn off the PDA, remove the battery, SIM card and memory card for 15-30 minutes.
14) Clean the connectors in the device USB connection problems (Post #19849241) and FAQ for Samsung Galaxy Ace GT-S5830i USB connection problems (Post #20080680).
15) Update Windows Media Player USB connection problems (Post #20228084)
16) For Samsung owners: update KIES and click “update drivers” USB connection problems (Post #20192608)
17) Reflash.
18) Go to the service center.

(!!!) P.S. Do not forget that problems connecting the device to a PC via USB can be caused by:

features installed on specific device custom firmware;
third-party software installed on the device and/or PC, conflict between them, etc.;
the problem may lie in the hardware ( technical problem memory card, USB port, wire, etc.).

In the presence of the above circumstances, universal methods, listed elsewhere may not help you.

Correctly removing device drivers from your computer

Device drivers are usually hidden in the device manager as soon as the device is turned off or commanded to hide (despite the fact that they are still installed on the system). Very often, drivers of the same name conflict due to version mismatches, etc.

Method for clearing the list of unused devices: (Already tested by many and gives good results when nothing helps to “see” a working “device”.
0. Disconnect all external USB devices from your computer.
1. Create an environment variable named DEVMGR_SHOW_NONPRESENT_DEVICES with a value of 1.
To do this: 1.1. Right-click on the My Computer icon and select Properties.
1.2. In the dialog box that opens, go to the “Advanced” tab and click on the “ Environment Variables"(Environment Variables).
1.3. In the Environment Variables panel at the top of the dialog box, click the New button.
1.4. In the “Variable Name” field, type (better copy from here) DEVMGR_SHOW_NONPRESENT_DEVICES, and in the “Variable Value” field, enter 1.
1.5. Click the “OK” button twice in a row.)

Created environment variable will allow the device manager to show all device drivers installed on the system (both hidden ones and all those ever connected to the computer).

2. Call the manager/device manager:
3. Right-click on the “My Computer” icon, select “Properties” and go to the “Hardware” tab.
4. Click on the “Device Manager” button ( Device Manager), open the “View” menu and select the “Show” command hidden devices"(Show Hidden Devices).

5. Start “cleansing” the system of “junk”:
5.1 Section " Disk devices"Every time you connect a new flash drive, it is installed new driver. Every time you connect the same flash drive, but to a different USB port, a new driver is installed. Drivers are all currently disabled removable media in this section you can safely delete them - they will be installed again when you connect flash drives and other USB media. Among these hidden and unused drivers There will also be a driver for “your device” (possibly “unsuccessful” and more than one). It should be called “Your device” USB Device, but it is not always detected correctly and therefore the name may be different... Feel free to delete everything that refers to “Your device” in this section. The first time you connect “Your device,” the new driver from the current one will install itself or ask you to install it.

5.2 Section “Other devices” Here you can delete all HIDDEN (gray) devices - these are all your unsuccessful attempts to install “something”. You definitely don't need them...

5.3 Section “Storage volumes” Here you can delete HIDDEN (gray) “storage volumes” - these are the “letters” of your flash drives - you don’t need them, because will be assigned again when you connect the flash drive..

5.4 Section "Universal Serial Controllers" USB bus": Here you can delete all HIDDEN (gray) devices: "Your device" Device USB Driver, USB Mass Storage Device, Unknown Device and others.
5.5 Restart your computer.

6. After all these deletions, try connecting “your device” again. It should be detected as a new device and Windows will install drivers for it or you will install them yourself (on some devices you need to install drivers without connecting via USB, i.e. connect after installing the driver).
6.1 Restart your computer.
Typically, this procedure eliminates all problems in conflicting drivers of “your device”.

How to connect your phone to your computer?

Today, almost every person has a smartphone in their pocket. It is already difficult to imagine our life without them. Information that is on modern mobile phones can be synchronized with a PC, so many smartphone owners are interested in how to connect the phone to a computer to copy music, videos, phone book contacts, etc.

There are only three main ways to connect your phone to a computer:

using a USB cable;
via Bluetooth.

Connect your smartphone via USB cable

For Android phones, the general algorithm of actions is as follows:

Insert the micro-USB into the phone connector, connecting the other end to the computer's USB port;
Wait for the characteristic sound indicating the connection of a new device, after which a pop-up hint “New device detected” will appear in the lower right corner;
As a rule, drivers are installed automatically, but earlier versions operating systems may require clicking on the prompt, and installing drivers in semi-automatic mode, like any standard program;
When the prompt “New device identified/successfully connected” appears, you can go to “My Computer” and find your smartphone among the shortcuts.

If some points in the instructions cause you difficulties, then also read the article, which describes in detail the necessary steps.

And for owners of Samsung Galaxy Ace phones, the article will be interesting, since for some models you need to download a separate program.

Wireless connection to a computer

To exchange data via Wi-Fi, you need to download a convenient Connectify program, which will allow you to turn your PC into your own access point. After downloading and installing it, follow these steps:

Go to the program interface and enter the name of the access point in the "Wi-Fi name" field;
If you do not want outsiders to have access to the Network, then protect it with a password by entering the code in the "Password" field.

The program will make the rest of the settings automatically. After confirming them, you will be able to share files with your PC. The advantage of this utility is that the software supports all mobile operating systems.

Learn more about connecting via Bluetooth

Of course, when connecting the phone to the PC via Bluetooth speed data transfer will be much lower than when connecting via cable. But the plus is that you don’t have to leave your mobile device close to your computer, because the range of this wireless connection reaches 100 meters, which will allow you to move freely around the house while transmitting necessary information on PC. Bluetooth is built into many laptop models, so we also recommend reading the article to find out the features of this method.

Connection order:

Activate Bluetooth on your smartphone and laptop;
Then on your computer click “Search for devices”. When it finishes, the program should find your mobile phone (the name of the smartphone can be found in its network settings);
Click on the name desired device and select "Do not use access key". After this, the installation will begin, after which you can start transferring files.

If you have an idea of how to connect your phone to a PC, you can learn how to use additional features, including transferring files to and from the device itself, respectively. And all this without an Internet connection, and at high speed.

Connecting your phone to PC It is necessary mainly for transferring photos from a smartphone, as well as other files. Modern phones support several options for connecting to a PC.

What connection options are there?

Main methods:
1. Normal connection between a smartphone and a PC using a cable via a USB port;
2. Wireless connection between smartphone and PC via WiFi;
3. Wireless connection smartphone and PC via Bluetooth.

Of course, you choose the connection method. Each individual method has its own advantages. For example, if you need to transfer a large amount of data, then the first method is suitable: connecting via a USB port.

The connection is wireless fast connection, but the transfer of data and information is a little slower. They are used in cases where the PC has a Bluetooth and Wi-Fi module, but the USB cable is not available at the moment, or the port does not work.

Using WiFi

Wi-Fi connection is very convenient, high quality and fast. But the data is transferred quite slowly, and to carry out these actions you will need a special Wi-Fi router or adapter.
The fastest way to connect a smartphone to a PC via WiFi is to install the application.

Such programs are available for many operating systems, including Android and OS. The operating principle of these programs is identical. If your smartphone is on Android, then the application from PlayMarket will help you FTP server.

After installing it on your phone, you will need to launch it, and then write the address that the program shows in a special line in Explorer. This makes it possible to end up in the mobile data folder.
The user gets the opportunity to delete, change, add files on the phone and on the removable disk of the phone.

Using a USB connection

When using a USB connection, the user gains great amount possibilities:
1. The speed of information transfer is very high;
2. Use your smartphone as a webcam and communicate using it on Skype, Snapchat, etc. This is a great opportunity to replace your webcam on your PC.

Among the disadvantages: linking the device to a PC. At this time, it is impossible to make a call or go out with the device further than the cord allows.
All you need is a suitable cable and a port on your PC. Most often, additional drivers are not required to connect and detect the phone.

The device can be charged via the USB port.

When we connect a smartphone via USB cable, a notification appears indicating that the device is connected. After automatic installation synchronization will complete automatically.

Using Bluetooth

IN modern models laptop has a Bluetooth module, when such a module is extremely rare on a PC. Using Bluetooth, the user has the opportunity to synchronize one device with another.

When the smartphone is detected, it connects via Bluetooth. The option “Without using a key” is selected.

Possible problems

It happens that when you try to connect to a PC, driver installation begins. The user can only wait for the installation process to complete. If the program cannot be installed automatically, then install it manually.
Usually, a compatible driver can be found on the official website of the smartphone.

There are also situations when you need to enable “debugging” in your phone settings.

The connection to the computer failed, what should I do?

Exists additional option for data transfer, which is used only in situations where none of the provided methods is available.

You will need:
- Removable flash card on the smartphone;
- Card-Reader on PC or laptop.

All that is required from the user is to copy data from the phone to a microSD card, remove it from the device and insert it into the Card-Reader of the PC. Or do the opposite, it all depends on your goals.

So what do we have? Samsung galaxy Y touch phone with support for two SIM cards, Wi-Fi, Bluetooth, 3 MP camera, Samsung’s proprietary TouchWiz, etc. The problem is connecting to the computer samsung galaxy for file sharing: for transferring photos, music and video files via the included USB cable.

Connecting Samsung Galaxy to computer

If you just stupidly connect your Samsung Galaxy to your computer, you will see a message notifying you that no drivers were found. It is clear that we are not happy with this arrangement. Means for samsung sync galaxy with a computer we will do the following:

1. Connect the USB cable from the computer to the phone. On the top/left of the screen we see the USB icon. Next... we go to the hidden top menu.

2. Pull with your finger to open the curtain. Click on the inscription that appears here “Select files to copy...”

3. In the window that appears with green Android We confirm our desire to connect a USB storage device, which is our phone/smartphone, to the computer. Click "Connect..."

4. We confirm once again that we know that some applications will not be available at the time of connection. Click "Yes".

5. An orange Android icon appears. Your smartphone is connected to the PC. Open folders. Download and upload files in both directions.

Another connection method. Through the "Settings" menu. More "gemorrhagic", but the output is the same:

Read on to find out how to connect a Samsung S6 to a PC.

The very first time you connect to a computer, the S6 may be mistakenly recognized by the operating system as a USB device. We don't need this, so we do the following:

1. First of all, in the settings, uncheck the “USB debugging” box.
2. Connect your Galaxy S6 to the computer (via the factory cable).
3. Allow "Use as data storage".

After these actions, the computer will see the phone as regular flash drive. Now you can freely exchange information with your PC in both directions.

Look at the example from Xiaomi on Android 6.0.1. How to connect it to a PC. Despite the growth of technology and the development of the intellectual abilities of devices, the principle always remains approximately the same. Logically, you can always come to the correct sequential solution.

Good luck! Sincerely yours, Alex Smith ;)

Samsung Galaxy S, Ace smartphones and tablets Galaxy Tab very popular in Russia and are the main competitors of Apple devices. But not all owners of these Samsung devices are aware that their smartphone or tablet can be connected to a computer as a USB modem and access the Internet through it if necessary. Unfortunately, there are some models in the Galaxy series that do not support this feature. These are mainly tablets without a 3G/4G module. But there are few of them. There are no such problems with other Samsung Galaxy models.

How to enable modem mode on Samsung Galaxy?

1. Connect and configure Mobile Internet on your phone or tablet.

2. Using the supplied USB cable, connect the device to a computer or laptop running Windows 7, Windows 8 or Windows 10. At the same time, operating system will begin searching and installing the driver.
If suddenly the driver was not found and installed, then install the Kies program, but do not run it.

3. On your phone or Galaxy tablet go to section Settings >>> Modem and mobile point access:

On some versions of Android this item may not be available, then you need to go to “ Additional settings" or more".

4. Check the box USB modem.

If the function has turned on successfully, the corresponding icon will appear in the notification area at the top of the screen.

5. After this, on the computer in Network connections should appear additional connection By local network with Internet access.

The disadvantage of this solution is that only one computer or laptop can be connected to the Internet. But the plus is that your Samsung Galaxy will also be recharged.

It's no secret that Samsung Galaxy has a connector for microSD cards to increase memory capacity. However, some users still additionally transfer images, music and videos to their computer or laptop. But what to do if the computer does not see the Samsung Galaxy via USB?

Firstly, to recognize a smartphone like the Galaxy S, your computer needs all the necessary drivers. Usually, when a device is connected to a computer, it finds it immediately, but if necessary drivers are not installed, this may not happen.

Drivers are special programs, helping to establish interaction between the phone and the computer. Most often they can be downloaded from the manufacturer’s website. If your computer does not recognize your Galaxy S7, immediately head to the Samsung website and download drivers. Here is the link for Galaxy S7/Edge. Mac owners will have to be installed for your Mac to communicate with your phone.

There is an alternative: you can simply download and install the program on your computer, thus making file sharing easier. It comes with all the necessary drivers, so after installation you can rest assured that the computer will recognize your device and file sharing will no longer be a problem.

Those Windows users Those who have just installed drivers for Samsung may find themselves having to uninstall the device before it is detected. You need to follow these steps:

Hold the button Windows and press R to call the command "Run."
Type “ devmgmt. msc" and press " Enter“.
Select “ Other devices" or " Portable devices”.
If the list contains “ SAMSUNG_ Android" or " Unknown device" With yellow icon(!), right-click and select “ Uninstall “.
Right-click on the window " device Manager" and select " Scan for hardware changes“.

Basically after installation necessary drivers or programs, everything should work. But if the problem is not that the device is not recognized by the computer, you need to look for another method.

Why doesn't the computer see Samsung Galaxy via USB?

If the computer does not see the Samsung Galaxy when connected using the included USB cable, then you will have to troubleshoot problems in the computer itself. If you know that other computers can see the phone, the problem may be with the USB port.

If this is not the problem, then the problem may be with the cable or the port for charging the phone has become loose. Taking all this into account, here are a few steps to help fix this problem:

Step 1: Connect your phone to other USB ports on your computer

Simply connect your phone to your computer with a charging or data cable. If your phone remains invisible, try connecting it to a different port. Try one port at a time to see if this is the problem.

Step 2: Restart your computer if no USB ports work

There is also a possibility that your computer systemic problems, which prevent connected devices from being detected. While we don't know for sure whether this is a problem, it's worth restarting your computer and seeing if it works. If the problem remains after a reboot, it means that something is wrong not with the computer, but with the cable or phone.

Still, I advise you to try other devices, such as a flash drive that connects via a USB port. If the computer sees all devices except the phone, proceed to the next step.

Step 3: Make sure the USB cable is not damaged

By inspecting the cable, you can check for visible damage. If you don't see any, try charging your phone with it. Inside the cable there are wires responsible for both charging and data transfer.

By charging your phone with it, you can understand whether it works or not. If there is damage, the phone may not charge, especially if some wire has come loose.

Another way to check is to use a different cable. If the phone works with it, then the original cable is simply broken. If this is really the problem, then you need to replace the old cable with a working one.

Step 4: Make sure to connect the device as "storage device"

This is very important since phones are mostly connected to a computer to recharge. If so, then the computer may not see it, since data transfer is temporarily unavailable. Go to notifications and see if there is a selection icon for USB. If yes, then consider the problem already solved.

All you need to do is click on it and select “Data storage device”. If this is the first connection, then installing the drivers will take some time. But if you don’t have such an icon, try this:

Disconnect USB from Samsung.
Turn off your phone.
Wait 20 seconds.
Turn it on.
Connect the cable again.
Check to see if the options icon appears.

If it's not there, go to the next step.

Step 5: Check the charger socket

At a minimum, you need two cables to figure out if there is a problem with it. If your computer still doesn't see Samsung, it's time to check the charger port.

The connection may not be able to be established, or some debris, fiber, or dust may have gotten into the connector. A stream of compressed air will help get rid of the latter, but if the connection is loosened, you need to move on.

If contacts charging socket is in order and there is no dirt, connect the cable and check if the contact has come loose. If the cable fits in properly and the connection is not interrupted when it moves, then everything is fine.

Otherwise, you will have to purchase a cable that fits perfectly under the port. If a new cable does not help, then your device has much more serious problems.

Step 3: Reset your phone if the problem persists after installing KIES or Smart Switch

The second step is aimed at solving the problem with the drivers, but if this does not help, you need to back up all files and information and reset the settings to a working state.

Turn off your Samsung Galaxy.
Press and hold the Home, Volume Up, and Power buttons
When Samsung Galaxy appears on the screen, release "Power" but continue to hold the remaining two.
When will it appear Android logo, release all buttons and wait 30-60 seconds.
Using the Volume Down button, toggle between options and select 'wipe data / factory reset.'
Click "Power" to confirm.
Then select ‘Yes - delete all user data’ using Volume Down and confirm by pressing Power.
Wait until the process is completed. Then select ‘Reboot system now’ and click “Power”.
The phone will take a little longer to reboot than usual.

If after this the problem is not solved, the help of a specialist is required. I hope this instruction will help you in one way or another. If you feel that you need additional help, Contact us.