Blue screen on laptop what to press. Actions with drivers


Almost all users know that some versions of Windows systems can display blue screens at startup instead of the usual graphical interface. And it is not always possible to determine exactly why this happens. To begin with, just see if when you turn on the laptop there is a so-called screen of death (BSoD) or if it is something like the “Desktop”, but without control elements. The second case is not as catastrophic as the first, since, quite possibly, the system is in a kind of waiting mode for loading all necessary components. But when the screen of death appears (or when the “Desktop” elements are not activated at all), you will have to take drastic measures.

Why does a blue screen appear once or constantly when I turn on my laptop?

As for the first option, part of this failure may be due to disruptions in the Explorer service, which is responsible for starting the graphical interface.

If the light comes on when you turn on the laptop blue screen, but the loading of interface elements does not take a very long time, you can restart in safe mode and take advantage manual start the corresponding service by entering the command of the same name in the “Run” menu field (Win + R) or using the “Task Manager” for this. Possible failures can then be identified.

In the case of a screen of death, a special stop code, a description of the failure, and a link to the driver file are usually indicated (sometimes it may be missing). What caused this behavior of the system will have to be found out on your own. But most often, the appearance of a blue screen when turning on the laptop is associated with the following reasons:

  • damage to the components of the system itself;
  • incompatibility of new equipment with the system;
  • equipment malfunction or overheating;
  • driver problems;
  • conflicts with installed software;
  • incorrectly installed BIOS settings;
  • exposure to viruses;
  • malfunctions of security programs.

Interpretation of errors on a blue screen after turning on a laptop or desktop PC

A few words should be said about quickly identifying the causes of the failure, in which the death screen appears. You should immediately look at the error description and stop code. Depending on this, it will be possible to take appropriate measures. If a faulty driver file is specified (usually in SYS format), the solution will concern exactly that component. Sometimes it happens that a blue screen appears when you turn on the laptop, but after a while or even when you reboot it disappears.

You can determine the malfunction using special utility BlueScreenView, in which, after clicking on the AppCrashView link, you can identify the faulty component. Then it will immediately become clear what exactly caused the failure to occur.

Restoring system functionality using the simplest methods

But we will assume that the user does not have such a program at hand, and the laptop or computer constantly gives an error. In this case, blue screen when turned on computer device you can try to remove it by using a special start menu, which is called by pressing the F8 key at the very beginning of the system boot.

In it you need to select the start of the last working configuration. If this does not give any results, you can try several times forced shutdown and turning on the terminal so that system recovery works automatically. Another option is to start in safe mode, and then either restore the system from a special partition, or start diagnosing computer components.

Checking basic computer components

As is already clear, a blue screen after turning on the laptop or desktop computer may appear due to hardware problems. But first of all, you should check whether there is enough space on your hard drive (in system partition). If anyone doesn't know, for normal Windows operation on drive "C" free space At least 10% of the total size of the partition on which the operating system is installed is required. Thus, it is necessary to get rid of excess computer junk.

But “hardware” components can also affect the appearance of a blue screen when turning on the laptop. We do not take hardware diagnostic methods into account, since it is unlikely that there is a loose contact somewhere, but it is imperative to check their operation, if a safe start can be used for loading. First of all, this concerns processor testing, random access memory And hard drive.

For CPU it is better to use third party programs, but to check RAM, a utility built into the system (mdsched in the runtime console) is suitable. It is better not to check the hard drive regular means, and through command line(CHKDSK command toolkit with additional attributes like the combination “/x/f/r” without quotes). For check system components Absolutely all experts advise using sfc team/scannow.

Actions with drivers

The main failures with the appearance of a blue screen when turning on the laptop are due to the drivers. In most cases, this concerns control software for video cards, since they are the ones involved in booting the system.

In this situation, the driver must either be updated or the device completely removed and rebooted. If the reason is a faulty updated driver, you should roll it back. For an update it is better to use automated programs like Driver Booster, but in this case you need to boot the systems in safe start mode from network drivers. Recovery old version The usual “Device Manager” will also work.

Software compatibility issues

Sometimes, although not often, the cause of this phenomenon can be recently installed software that is incompatible with the operating system or with the equipment used.

At best, experts recommend using launch activation executable file programs in compatibility mode through the shortcut properties; in the worst case, completely remove the application with all its components. But for this it is advisable to use narrowly targeted applications like iObit Uninstaller, and not the “native” section of programs and system components.

The same situation can be observed with updates. In some cases, removing the last ones one by one helps installed packages with reboot, task manual search updates and subsequent exclusion of faulty updates from the installation list.

Note: To simplify operations, you can use the Show or Hide Updates program.

BIOS Settings

Another common reason for a blue screen to appear when turning on a laptop is incorrect BIOS settings, overclocking and obsolescence of the firmware of the primary system, as a result of which it does not recognize new equipment.

To begin with, it is better to produce full reset settings using a menu item like Load Setup Defaults. Here's an update BIOS firmware It is not recommended to do it yourself without special knowledge. In the best case, if you have installed UEFI system, the update can be performed directly from Windows, but the installed firmware must fully comply with both the chip manufacturer and the developer of the corresponding software.

Viruses and security software

Finally, a few words about viruses and antivirus software. What viruses can cause similar phenomena, does not surprise anyone. It goes without saying that the system should be scanned for threats. If loading is impossible in any of the modes, we can advise you to use the program Kaspersky Rescue Disk, which when recording to removable media allows you to boot from it. But, no matter how strange it may sound, antiviruses themselves are no less capable of causing blue screens. A striking example of this is the vaunted free Avast antivirus!, for which such flaws were noticed. It should be removed entirely, using the “native” developer utility or uninstaller programs, and then install other security software.

It just so happens that the blue screen of death always scares PC users. You're playing CS:GO or Dota 2 when suddenly a blue screen appears. Or they wrote the coursework for 2 hours - and again this mistake. And if autosave was also disabled, then that’s great.

Why does the blue screen appear? And how to fix this problem? Here you will have to tinker, because a blue screen on a PC (or laptop) signals a critical error.

10 main reasons

First, let's look at the main reasons why the blue screen of death appears:

  1. Failure of HDD, video card, RAM, etc.
  2. Device conflict (usually new RAM).
  3. Some device is incompatible with Windows.
  4. Overheating of devices (most often the video card or processor).
  5. Inappropriate driver (or incompatible with Windows).
  6. Driver conflict.
  7. Incorrect BIOS parameters.
  8. There is not enough free space on local disk WITH.
  9. Overclocking the processor or RAM.
  10. Virus infection.

In 70% of cases, a blue screen appears due to drivers. Therefore, install them only from the official website of the developer.

The blue screen of death appears: what to do?

Now let's look at ways to fix the blue screen of death. First you need to configure it so that your computer or laptop does not reboot after this error. For what? To write down its code and use it to find a solution to the problem.

The instructions for Windows 7, 8 and XP are the same:

Ready. Now, when the blue screen of death appears again, you need to write down/remember the error code. Where is he? See the example screenshot below:

IN in this case this is 0x0000004e. You write it down and look up what it means. For example, you can search here http://bsodstop.ru/ - this site contains the most common error codes.

There is also information about 0x0000004e: the error appears due to incorrect driver operation. Which one exactly? This is not said, but there is one simple way to find out.

To do this, you will need the BlueScreenView utility (you can find it, the download link is almost at the very bottom of the page). It will automatically find the file that causes the blue screen of death and display it in the report. To do this, you just need to run the program.

For example, in the screenshot above you can see that the blue screen on the computer crashes due to the ati2dvag.dll file. It is associated with AMD video card(you can guess by the name ATI or search the Internet by its name), so most likely you need to install new drivers for it. Or vice versa – old ones (it’s best to use the disk that came with your PC). After this, the blue screen should no longer appear on your laptop or computer.

In this way, step by step, you can find the error, find out the reason for its occurrence, as well as the file that causes it. And then you fix this problem and restore Windows operation.

Blue screen: what else can you do?

And finally, a few more tips to help fix the blue screen of death:


Now you know what to do if the blue screen of death appears. One of these tips should help. And if not, you can always independently determine the cause of the malfunction using the BlueScreenView utility (how to use it is described above).

Most laptop users are faced with a situation where the computer displays the so-called blue screen of death or BSOD. First you need to know: a blue screen of death is nothing more than a critical error message.

In other words, when a blue screen with inscriptions appears when you turn on the laptop, this is the first reason that should force you to find the malfunction that has arisen. It happens that error information appears once and then the laptop works normally, but this is rare.

In most cases, to restore normal operation of the computer, you will need to delve into the causes of the problem and only then eliminate them.

Causes

A blue screen on a laptop with an error message appears when code is executed incorrectly in kernel mode.

Consider what causes the problem that may be causing it to appear.BSOD:

  • hardware malfunction;
  • software or hardware conflict or incompatibility;
  • overheat;
  • inappropriate drivers or errors in them;
  • errors in BIOS configuration;
  • lack of free space on the hard drive
  • malware;
  • incorrect acceleration.

It’s easy to see that there are a lot of reasons why the blue screen of death pops up. Based on its own statistics, Microsoft reports that about 70% of BSOD cases are associated with problematic drivers.

A certain percentage of errors occur due to applications that execute native code in kernel mode. At incorrect operation Such programs also cause a blue screen of death.

The main types of applications that require native code to run in kernel mode are:

  • antiviruses;
  • programs for burning information onto CDs or DVDs;
  • firewalls;
  • virtual disks.

Video: Blue Screen of Death: Causes

Trouble-shooting

Very often, the appearance of BSOD indicates serious problems with the laptop hardware or drivers. Therefore, postponing the decision will not work.

You can try to solve the problem yourself by following these tips:

Carrying out these procedures in most cases will help solve the problem with blue screens of death. If they continue to appear, you should pay attention to the error codes. They allow you to determine what it means when a BSOD appears.

Error codes

Each BSOD displays a hexadecimal error code. By remembering it, you can determine the cause of the problem and, if possible, solve it.

Let's look at the most common error codes that appear on a blue background:


There really is great amount error codes. Each of them is described in sufficient detail in specialized documentation. When diagnosing a malfunction, you will have to turn to it in most cases.

The error is not always caused by the problem described. For example, Windows 8 users may very often see error code 0xc0000001. At first glance, this error indicates problems with RAM. However, in most cases, you can solve it by running the Windows Recovery Tool.

You can try to fix error code 0xc0000001 in the following way:

  • When you turn on the computer, press the key combination SHIFT+F8;
  • in the See advanced repair options section, select Troubleshoot;
  • go to the Advanced options section and click on Windows button Startup Settings;
  • restart the computer using the “Restart” item.

How to view the error message if the system reboots

In Windows settings, the option to require a reboot on failure is often set. In this case, the user is usually unable to read the error information.

Solve the problem with reboot not allowing you to read the messageBSOD can be done in two ways:


Dump is a file that stores information about an error that occurred. It can be used to diagnose the problem as it contains information about which driver caused the BSOD.

It is not possible to open dump files and view error codes and drivers that caused them using the operating system. To do this you will need to install additional applications eg debugging+kdfe or BlueScreenView.

The debugging+kdfe package works in console mode. After installing it, run the command: kdfe “%systemroot%\Minidump\dump file name.dmp”. As a result of the command, you can find the driver that caused the error and reinstall or update it.

A program called BlueScreenView has GUI. When you first launch the application, you must specify the folder with dumps. After selecting the file that was created when the error occurred, you can also view the driver that caused the error.

Typically dumps are stored in the Minidump subfolder of the system Windows directory, but the user can, if desired, change their location in the operating system settings.

It is recommended to disable automatic reboot when the system fails, since BSOD screen you can also get Additional information about an error, which facilitates further diagnosis.

You can disable automatic reboot by referring to the “System Failure” section.

To open it Windows users 7 you need to open the following items sequentially:

  • start;
  • control Panel;
  • system;
  • additional system parameters;
  • options;
  • system failure.

Note. The “System Failure” tab also allows you to enable or disable dump recording and specify the folder for storing them.

In most cases, the user can independently diagnose and eliminate the error that led to the error message. In addition, its occurrence can be reduced by regular computer maintenance.

No matter how inexperienced the computer owner is, sooner or later he may encounter such a symptom as a “blue screen”. This usually means that there are serious problems with the computer, and it’s time to call in a repairman.

What is a blue screen?

The concept of “blue screen of death” has been known since the appearance of the first Windows versions. Outwardly, it appears as English inscriptions in white letters on a blue background. However, it is often possible to get rid of it by restarting the computer with or without the RESET button, or by turning off the power and turning it on again.

The appearance of a blue screen indicates problems in the system, so it is not recommended to ignore such symptoms. It is necessary to urgently diagnose the computer, because... when a blue screen appears, after a while you can end up with a completely inoperable computer, lose important data, etc.

Story

The term “blue screen” appeared thanks to Eric Noes, who introduced it into practice in 1991, while working for a Californian company. During the development of the first versions of Windows (then referred to as 1.0 and 2.0), error messages were displayed on black screens, but it was changed to blue, which is easier on the eyes and less annoying.

Since then, including the latest widespread modifications of Windows 8, the screen continues to turn blue when critical errors occur. If we turn to the origins of the transition to it, we can note that the original name of this type of error sounds in English as Blue Screen of Death, abbreviated BSoD.

STOP code

This is also the name of a blue screen that appears as a result of a critical error that does not allow the operating system to fully function. For this reason, a decision is made to stop its operation and a message about this is displayed on the screen. Not just symbols appear on the monitor, but a description in English of the cause and the most optimal ways to eliminate them.

There is a whole list of different codes that, in addition to text, also have a digital designation starting with 0x (then comes digital combination in the 16th numeral system). The information is intended for technical specialist, the average user is usually powerless to understand anything. Although you can try to find a description of the error on the Internet, entering as search query the phrase "bsod codes".

Why does a blue screen appear?

The list of failures and problems that cause a blue screen is quite large. And the text description does not always accurately indicate the true reason. By studying the description of the main STOP errors, you can find out the most likely node where the malfunction occurs, but only a master can reliably check it.

Replacement of components

It’s easier to find out the reason why this blue screen appears when some action has been taken on the computer: an upgrade, driver update or operating system update. Thus, replacing individual components, for example, memory modules, video cards, hard drives, may lead to a chance of seeing a STOP error.

The reason may be a malfunction of the devices themselves and their incompatibility with new models. After upgrading the hardware, it is recommended to do this with the driver of the replaced device. Otherwise, the problem may manifest itself from periodic display of a message on the monitor screen about stopping the system, to a closed loop without a chance Windows startup to correct the situation (reinstalling the driver, removing it, etc.).

In the simplest case, it is enough to restart the computer, in more difficult situations at least for a while you will have to return the old hardware. It is worth noting that with such an error, all unsaved data that the user was working with at the time of the blue screen is lost.

Incorrect use of the keyboard

There are known cases when a blue screen is caused by pressing certain buttons on the keyboard, or rather their combinations. This can happen by accident, for example, when a child sits down at a PC, or on purpose, they do this when they want to show their knowledge of the “intricacies” of Windows.

In this case, the appearance of a blue screen is not a manifestation of problems, but an artificial call to the function for displaying an error message. It does not have any danger, but it can lead to the loss of unsaved data or malfunctions of the system, because for it it is still a “problem”, it may turn out to be activated function recovery, resulting in lost time.

What to do when BSoD appears?

The first thing that is required from the user is to restart the computer using the RESET button or by turning off the power and turning it on again. If the error message appears again, then you need to diagnose the hardware.

Often the reason for messagesBSoDis the following equipment:


All these procedures are mostly accessible in complexity to all users, but if you have any doubts, you should contact an experienced specialist.

Is it possible to avoid a blue screen?

You can prevent problems that lead to blue screens by using a number of preventative procedures. They must be carried out systematically.

  • Must use antivirus programs, update them regularly.
  • It is worth abandoning the installation large quantity untested programs.
  • Use drivers downloaded only from official sites.
  • Using special programs, it is necessary to clean the system of garbage (temporary files that interfere with normal operation computer).

It is important to ensure that the drivers and programs you use are up to date. Gradually, developers stop supporting obsolete equipment, and it may not work correctly with new versions of programs. And, most importantly, if you have any doubts about the correctness of the actions, it is better to contact a qualified technician.

Almost every user has, if not encountered, then certainly heard about such a thing as a “blue screen” death of Windows" This topic is extensive, so read carefully! In the article we will discuss what a blue screen of death is, what to do in this situation, and of course, I will try to show everything clearly. The name for this phenomenon was invented just right - frightening and memorable. In today's article I will consider in detail the causes of the blue screen of death, as well as possible solutions this problem.

Blue Screen of Death is a serious problem that baffles PC users. Before you start reading the article, I recommend that you put all your affairs aside and so that no one distracts you. If you understand the essence of the occurrence and solution to this problem, then in practice it will be much easier. I have been approached with this problem more than once, and there have even been situations when in their practice administrators did not know what to do when a blue screen occurred. Instead, they told users what they needed to replace. system unit, fully. WHAT? If you were told so, then take the noodles off your ears and read the article to the end.

What is this error

As a result of a problem, the operating system (OS), being unable to correct the error on its own, urgently shuts down. Naturally, no user data is saved ( open documents and so on.). The only thing Windows manages to do is write information in the log and create a dump file, if the settings indicate the creation of this file when such errors occur.

To avoid unfair accusations Windows address, I’ll immediately make a reservation: the blue screen of death does not appear without serious reasons, and shutting down the work in such a situation is the only way out.

The blue screen of death looks like this:

From the screenshot, I think it’s clear where the word “blue” came from in the title. As for “death,” this means the death of the operating system, that is, its inevitable reboot, and in some cases, reinstallation. In practice, most causes of blue screens of death can be successfully eliminated without reinstalling the OS, provided, of course, that the response is timely and correct. The most important thing is to understand where the legs come from. I mean that if you don’t know why the blue screen of death appears, then it’s difficult to solve the problem.

What does Windows tell us on the terrible blue screen of death?

To make it easier to understand, I will conditionally divide it into several blocks and describe each one separately (for those who know English language, understanding most of it on your own will not be difficult).

1. Here Windows reports that a problem has been found, and to prevent damage to the computer, it was necessary to urgently shut down the system.

2. The type of error is indicated here. They exist limited quantity, and for each such error, you can easily find information on the Internet.

3. In this part, the OS reports possible reasons occurrence of the problem, and also gives some recommendations for troubleshooting.

4. In the section called “Technical information” the error code is indicated, and it is also possible to indicate the name of the problematic driver (more details below).

After viewing the blue screen, you should understand what the error is or find out about the file that may be indicated on the screen.

Causes of Blue Screen of Death

The Blue Screen of Death can appear for various reasons.

The most common reason is drivers. This includes drivers that are incompatible with each other or with the operating system, and other failures associated with them.

I have a little story for this case, this information not only so that you honor it and forget!!! With this story, you will learn how to solve the Blue Screen of Death problem.

I once worked as an administrative assistant and maintained a fleet of 80 computers. Almost 20 computers experienced a blue screen of death from time to time. When I asked the administrator about the reasons for this misfortune, he just shrugged his shoulders and said that he didn’t understand what was going on at all (I think he just didn’t want to figure it out). After his answer, I became interested in finding the essence of the problem myself.

First of all, I looked at what error appeared on the screen, then wrote down on a piece of paper the error code and the name of the file that the blue screen of death pointed to. After wandering around the Internet a little, I found out that this file is used for Wi-Fi adapters. After that, I did a short walk around the problem computers and made sure that they were all really working on the network via Wi-Fi adapters.

Next, I decided to find out what drivers the administrator installs when connecting these devices. His answer left me stumped. It turned out that he installed the drivers that came with the equipment. After that, I spent 2 hours, but still found a topic that interested me on the Internet. It turned out that these particular devices are buggy with standard drivers.

It’s strange, because D-link is considered one of the best, but in reality it turns out that it supplies drivers for adapters that do not work with them. By that time, a topic had already been created on the d-link manufacturer’s forum with similar problem. And for about 2 years now this problem exists for many users of these adapters.

To get out of our situation, it was decided to use other drivers (from other developers). We installed them on the problem computer and asked the user to be sure to notify us if a blue screen of death appears. Of course, I didn’t know which drivers to install instead of the official ones. After reading completely all the topics on the forum, I found a dozen reviews that tried a different driver (I don’t remember which one now) and this problem was solved for them.

A few days later he still didn’t call or visit us, which means that no more problems arose! After making sure that everything was fine with his computer, we installed this driver on all computers and users breathed a sigh of relief.

Problems with computer hardware.

Often problems with hardware are more of a consequence, but the cause may be overheating of components. This also includes self-inflicted problems with hardware, RAM or hard drive.

Problems with programs.

The screen of death can be caused by antivirus applications and various emulators. Also, sometimes the blue screen of death is caused by viruses; this doesn’t happen often, but it also happens.

What do we have to do

First, you need to prepare in advance for potential problems. Windows is configured by default so that the screen of death appears for just a couple of seconds, after which the computer automatically restarts.

However, this does not give us the opportunity to have time to record error data, which does not suit us at all.

Note: If it does not reboot automatically, then use the “Power” button.

It will be enough for us to configure Windows so that it does not automatically reboot. Thus, we can understand why the blue screen of death appears. Since in this error you can read the error code or file that is to blame for the blue screen of death. After this, the Internet will help us. To set this up you need to do the following:

On Windows XP: “Start” - “Settings” - “Control Panel” - “System” - “Advanced” - “Boot and Recovery” - “Settings” - “System Failure”. In the window that appears, you need to uncheck the “Perform automatic reboot” checkbox, and in the “Record debugging information” block, select “Small memory dump”, and click the “OK” button.

In Windows Vista/7: “Start” – “Control Panel” – “System and Security” – “System” – “ Extra options systems." In the window that appears, select the “Advanced” tab, the “Boot and Recovery” subsection, and click the “Options” button. All that remains is to uncheck “Perform automatic reboot”, enable a small memory dump and click “OK”.

You can also access this window by clicking right click mouse on “Computer” - select “Properties” - on the left click “Advanced system settings” - go to the “Advanced” tab - for me this method seems easier.

Secondly, when the blue “enemy” first appears, you need to write down the data from the blue screen on paper. This data can help in finding the cause of the problem.

Well, thirdly, let’s show you how to remove the blue screen of death.

You need to understand that the death screen appears much more often after some user action than on its own. Therefore, the first thing to do is to try to return the computer to the state in which it worked stably.

If no special manipulations were carried out with the computer, that is, you were just working, and suddenly “He” appeared, you will have to look for answers on the Internet. Since the most common cause If BSOD occurs due to drivers, then the first priority is to find the name of the faulty driver.

If the information was indicated on the death screen itself, then in this case we only need to find a description of the error or problem that the driver caused. To do this, simply enter in any search engine the name of the known faulty file. This way we will find out what kind of file it is. For example, if this file is needed for the video card to work, then you need to remove the video card drivers and download a new one from the office. manufacturer's website.

Otherwise, the search must begin with the data that you have transcribed manually. Using this information, you can roughly navigate the possible causes. If we couldn’t find out anything useful, we move on to analyzing the memory dump.

Do not install various assemblies that were made by unknown authors. If your neighbor Uncle Vasya even advised you to install his assembly, then my advice to you is - DO NOT DO THAT! It is better to install a full-fledged original Windows distribution and you will be happy.

If problems with drivers have not been identified, you need to check the hardware components of the computer, which may be the cause of the blue screen of death. First of all, this is RAM, HDD or overheating of any system components (video card or processor). You can use the AIDA program to check the temperature.

If you think that the problem is with the hardware, then borrow this part from your friend from his computer and install it on yours. Once you are sure that this particular part is working unstable on your computer, you can then buy it in the store.

To test RAM, I recommend the MemTest86 program, and for hard checks disk Victoria program(I will describe a detailed discussion of the operation of these programs in separate articles). In addition, it wouldn’t hurt to full check for viruses by first updating the virus signature database.

Let me remind you that a dump is a file that is created when a problem occurs and contains detailed description the state of the system at the time the error occurred, and therefore can tell about the cause of the failure.

Let's imagine a situation where your friend has a blue screen of death. He does not understand what it is and why the blue screen of death appeared. Naturally, he turns off the computer and tries to find out from his friends what it was. Of course, he didn’t write anything down on the piece of paper, that is, he doesn’t know what was written, but as you already know, in order to solve this problem you need to know why the error appeared.

That's exactly what it's for special programs, with which you can find out what the reason was. Now, even if you are in another city, you know how you can help your friend. You can use Debugging Tools to view the contents of the dump. for Windows or BlueScreenView.

Let's use an example BlueScreenView programs, let's figure out how to view the dumps. You can download the utility from the link. If you need information from the official website, here is the link http://www.nirsoft.net/utils/blue_screen_view.html

Now run the file “BlueScreenView.exe”.

If there are no lines at the top, then there were no failures on your computer.

I didn't have the blue screen of death and so I had to borrow it ;). So now we have a dump that will help us understand how this program works.

To indicate the dump that I have, I need to make changes to the program. To do this, click “Settings” - “Advanced options” or “CRTL” + “O”.

Click “Browse” and indicate where our dump is located.

Note: If the program is on problem computer, then you don’t need to change anything.

Now we see which files caused the error. Right-click on the line and select “Properties”.

How to install a driver and what is a driver."

I hope that now you will not have any difficulties in solving the blue screen of death problem.

See you soon!

A must-watch video, because there is something here that cannot be described in words:


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