MTS operator service number. How to call the MTS operator: toll-free numbers to contact a “live” specialist

There are situations in which you urgently need to communicate with the MTS operator. MTS serves subscribers in countries such as Russia, Ukraine, Belarus and Uzbekistan.

Each client of the company wants to quickly receive the information they need. There are specific situations that require “live” communication with the MTS operator.

There are several options for calling the MTS operator. Any subscriber, even while roaming, will be able to receive consulting assistance from company employees.

It is worth remembering that the company’s consultants can answer any question regarding the services provided by the mobile operator. In addition, you can get information about your tariff, connected services, various promotions and special offers.

Subscribers from any country served can use a single toll-free number 0890. In order to connect with a company employee, you must first use the voice menu. After connecting, you first need to press button 2 on the phone keypad, and then 0.

And then there will be a connection with a consultant who is free at that time. You can use other combinations in the menu by pressing first 5 and then 0. There are several combinations, the main thing is that in the selected menu you end up pressing 0 on the keyboard.

How to call the MTS operator from a landline number

The federal number 8 800 250 08 90 is available to private clients. You can call it from both a landline phone and a mobile phone. In order for a connection to occur with a consultant, it is also necessary to use digital commands. Which are entered using the phone keypad.

You need to press the number 2, and then 0. After which the autoinformer must request an assessment of the services provided (press 0 or 1). Only after this will it be possible to wait for a response from an MTS employee.

Corporate clients use the federal number 8 800 250 09 90 to communicate with the operator.

It is not necessary to listen to the entire conversation of the answering robot; its speech can be interrupted by pressing a button.

How to call an MTS operator from a mobile phone While roaming

If the subscriber is in roaming, then in order to communicate with the operator, just dial the number 8 495 766 01 66. The call is free, no matter where in the world you are.

When you are outside the Russian Federation, you need to remember that when dialing a phone number, the international format must be used, so it is necessary to indicate +7 first.

Other methods of communication

If you are unable to reach the operator, you can use the MTS operator website. On the tab that opens, you can ask questions, which are formatted as feedback.

There is another option for contacting MTS employees. To do this, you need to visit your “Personal Account”

The easiest way to obtain information from MTS is to visit the company’s office, only in this case you need to have a passport with you, which will allow you to be identified as the owner of the SIM card.

The site also has a video that will help you understand the specifics of calling a mobile operator consultant.

It is quite easy for MTS subscribers to call the operator, as there are several options. Also, in each country served, there are certain service numbers that will ultimately allow you to contact the operator.

This service is beneficial for clients because... is provided absolutely free, no matter where you are. MTS always takes care of its customers, providing them with quality services and consulting assistance.

Mobile TeleSystems Company provides quality service and a wide range of interesting offers to reduce costs and increase the efficiency of a cell phone. Sometimes the consumer has situations or questions that he cannot solve on his own. For example, how to call the MTS operator?

What to do in this case? The provider found a way out. The company has organized a convenient and high-quality feedback system - a hotline.

Let's look at all the effective methods.

MTS single short number

Often, while using a mobile phone and cellular communications, the user encounters problems that he cannot solve on his own. In this case, the right way out would be to contact a qualified specialist from the provider company.

For this purpose, a simple and short telephone number for the provider “0890” has been implemented.

You can contact the call center (MTS support service) in any situation related to cellular communication services, for example:

1. Ask the operator for advice regarding service and the terms of additional services or tariff plans.
2. Disable MTS paid subscriptions.
3. Get accurate information about the current offers of the provider at the current time.
4. Solve problems with blocking, loss of a phone number or changing it.
5. Order accurate data about connected options, contracts and subscriptions on your mobile device.
6. Activate or cancel services and functions remotely.
7. Resolve financial issues.

This is an incomplete list of problems being solved. At the specified contact of the MTS service, they will be able to answer any question about the operation of cellular communications.

If you need to contact a MTS company consultant directly, dial this telephone combination. After this, you will hear the voice of an automatic informant in the handset, which will list personal information about your account status and offer interesting offers for connection.

Often users do not wait for a response from the manager and accept the help of an answering machine. To select a specific item and manage the menu, you must switch the device to tone dialing mode, and press the corresponding key to go to the desired section.

If you do not want to listen to information messages and immediately go on line with a specialist, you need to press the “0” button. Please note that during busy periods you will have to hang on the phone waiting for an answer. You will be asked to pay 20 rubles, for which you will be moved to the front of the queue.

Attention! Communication with the operator throughout Russia and in the MTS Belarus and MTS Ukraine networks is not subject to tariffs and is free.

The telephone combination is available only to MTS customers. Subscribers of other operators will not be able to contact a consultant using this number.

To resolve issues regarding changing the tariff plan, connecting or disconnecting paid subscriptions, you will be required to dictate your passport data and answer a number of additional questions.

If you have questions about the maintenance and use of mobile communications, then in addition to a short service contact there is an additional digital combination to contact the MTS operator. It is a duplicate of the previous one, remember the following numbers “8800 2500890”. After dialing, you will hear the same voice of the automatic informant. To have a direct conversation with an operator, click on “0”. Outgoing calls to this contact are free in the region and throughout Russia.

Please note that all conversations with a specialist are recorded to monitor the quality of service, and after successful communication you will be asked to rate the work of the support service.

How to call from another operator to MTS

If you don’t have access to your mobile device, and you only have SIM cards from other Russian cellular companies at hand, then it’s okay. You won’t be able to call your provider from someone else’s phone number using a single short combination. For such cases, the following sequence “88002500890” was implemented. You can use it to connect with a consultant even from a landline phone. Outgoing calls on the line are not subject to tariffs.

MTS help desk for corporate clients

In addition to individuals, MTS actively provides services for corporate clients. Special offers have been implemented for them to normalize communications in their organization and increase business efficiency. To resolve any issues that arise regarding mobile communications services for legal entities, a special hotline has been implemented - “88002500990”. With its help you can solve the following problems:

1. Issues related to mobile or fixed-line communications provider.
2. Receive or order detailed information about the account status of your or your employees.
3. Connect, disable and configure additional services and functions.
4. Blocking and exiting it.
5. Tariff plan maintenance.
6. Solving financial problems and tasks.

An MTS contact center specialist may request your personal data and ask several questions to confirm your identity. Corporate clients can order a code word, which will be used for identification.

If you are outside Russia in international roaming and you have a question regarding mobile communications, then you will not be able to connect using the standard MTS 0890 contact numbers that we discussed earlier.

MTS Belarus support number - landline, mobile number

Therefore, the provider has created a single feedback channel for individuals and corporate clients. Remember the simple telephone contact “+7 495 7660166”. Don’t worry about the difference in time and time zones, the MTS help desk works around the clock.

When dialing from a mobile phone, be sure to enter “+7” in the international format. Voice communication with the operator is not subject to calculation when using this combination from an MTS SIM card.

If you are not satisfied with a live conversation with a consultant or your problem does not require an immediate solution, then use other methods:

1. Start an online chat with the provider on the official website in your personal account or through the My MTS mobile application. To do this, go to the appropriate section and describe your problem.
2. For corporate clients there is a dedicated email for consultation - “ [email protected]" In this case, you will have to wait until the system processes the application.
3. Personally visit the nearest sales and assistance provider salon, ask for help from a free manager.

If you encounter problems using mobile communications that you cannot solve on your own, call the operator directly and ask for assistance. All listed technical support contacts are valid at the current time and work around the clock.

OJSC Mobile TeleSystems provides cellular communication services, is an Internet provider, offers connection to packages of television channels, and has also recently provided some banking services. MTS offers its subscribers many different tariff plans, which are not always easy to figure out on your own. To connect the Internet and home TV, customers will need special equipment, the installation and operation of which is not always easy and understandable.

Subscribers (both existing and potential) may have a number of questions related to the company’s various services and offers. They can be asked to call center operators, as well as MTS technical support specialists. In particular, you can get information about the optimal cellular tariff for you and find out how to connect it. If you have any problems setting up the Internet yourself, you can also consult a specialist by calling MTS support service.

MTS support phone numbers

0890. If you are an MTS subscriber, you can dial this number from your mobile phone and get a free consultation from customer support. Your call will be free if you make it on the territory of the Russian Federation.

7 495 766 0166. This number is intended for calls from subscribers who are in international roaming. The conversation will be free if you call from an MTS SIM card.

8 800 250 0890. You can make calls to this number from any phone: landline or mobile, serviced by another cellular operator. In Russia, the conversation will be free.

Using these numbers you can contact MTS subscriber service operators. They will advise you on existing tariffs for mobile communications, Internet and television. They will help you resolve simple problems and also tell you how, for example, to obtain information about the status of your balance or request account details. If you encounter a complex technical problem, the operator will transfer your call to the technical support service, where you can receive qualified assistance from a specialist. It is not always possible to fix a problem yourself, even if you are advised by a support operator. If the problem cannot be resolved, you will be offered a specialist visit who will help you, for example, connect the Internet or set up selected television channels.

Some issues are difficult to resolve without the help of the MTS help desk, but it is not always possible to get through on the first try, so the MTS company has provided several options for contacting the MTS Russian operator:

Ask a question to the MTS operator by phone by dialing the support number or choose another method of communication - it’s up to you.

How to call from a mobile?

We have already briefly described the main method of communication with the MTS network operator - using a call from a mobile phone. Now it’s worth taking a closer look at this method and some of the others listed - additional information will help you avoid a lot of problems that tend to arise when moving “from words to deeds.”

So, we are talking about ways to contact a “live” operator, that is, not a robotic system, but a real person whose job is to listen carefully to your problem and help solve it, focusing on the specifics of a specific situation. Now step by step.

As for waiting on the line itself, it is best to resolve your problems with the operator in the first half of any weekday, ideally before the lunch break. At this time you will hardly have to wait more than 2-3 minutes. In the afternoon, and even more so on weekends, the network is overloaded. Everyone wants to resolve their issues at this time, because it is the most convenient, but this is precisely what prevents a speedy resolution. The network is simply overloaded at one time, and idle for a long time at another.

How to contact from another network?

Now let's look at the situation when you are not an MTS subscriber, but you really need to call the MTS operator. This happens, for example, when one of the family members wants to restore a phone number whose SIM card was lost along with the phone.
There can be many situations, but the essence is the same - you are not an MTS subscriber, but you need to call the support service of this operator as soon as possible (preferably without spending money).

The way out of the situation is very simple - dial 8-800-250-0890 from your mobile phone and press the call key. For subscribers of other networks, by default, redirection to a queue to a “live” operator is provided, but the algorithm of the service is regularly updated, so you may encounter, for example, a command menu.
As a rule, there is nothing complicated: you just need to select the command called “Technical Support”, after which you will be redirected to the operator.

Please note that calls to 8-800-250-0890 are possible for subscribers of all existing networks, but only in Russia - another number is provided for communication with the MTS operator outside the Russian Federation. MTS does not charge a fee for calling the specified number; withdrawals are possible only at the initiative of your network operator, but most large companies do not do this.

How to call from a corporation?

If you are the owner or person responsible for a corporate number and want to contact the operator, there is no point in waiting extra time! You can combine accounts, carry out basic operations, find out current data and much more using a special corporate number. Everything is very simple: dial 8-800-25-00-990 from your mobile phone and press the call key.

When using a SIM card, situations arise when you need to obtain information from the help desk of your mobile operator. This does not happen very often, so many subscribers do not know what numbers their mobile operator has.

I also have questions about how to make a call to my operator from other numbers (landline or another telecom operator).

This article will help users of the mobile operator MTS find out the contact numbers of the help desk, so that in any necessary situation they can find out the answer to their question regarding communication services.

How to call MTS Russia technical support

Subscribers in the Russian Federation are provided with several options by which they can call the support service. The main call center number is 0890.

Having reached this phone number, you should follow the voice prompts to begin “live” communication with an MTS specialist. Also, each region has its own numbers for subscriber support.

On the official website of the mobile operator you can find the name of your region, and next to it the required phone number.

In addition, those network users who are not able to make a call using their SIM card, or another user of their operator, have another option.

If necessary, you can call 8 800 250 0890. This phone can be used both from a city landline device and by a user of another mobile network.

And for those clients who are abroad and use the roaming service, you can call +7 495 76 601 66. This is a universal phone that is available in international roaming.

How to connect to MTS help desk from mobile

In order to contact an MTS help desk employee, you need to perform a number of manipulations. First, dial the number 0890 on your mobile device. After the connection has occurred, you must first press 2 on the phone keypad, then the number 0.

But it is worth remembering that a large number of users are served by a small number of MTS specialists. In this regard, you need to be patient to wait for “live” communication with the operator.

According to those who have already made such calls, the waiting time can vary, sometimes the wait can reach up to half an hour.

In some situations, it may be necessary to call the MTS help desk from a landline number. In order to call the required service from your number, your cellular operator has several options.

But what to do when problems arise with your mobile device and you don’t have another gadget at hand?

To solve this problem, you need a long-forgotten landline phone. This stationary device will easily and without interruption in communication help you reach customer support.

To make a call from a landline phone, there is the following contact number: 8 800 250 0890. After the numbers on the landline phone are dialed, you need to wait for the connection, and then talk with a company employee.

If there is no landline phone or telephone booth nearby, you can make a call to the MTS help desk from other operators. To do this, you should also dial 8 800 250 0890 on your mobile device.

This universal number will allow subscribers to receive high-quality consulting assistance from employees of their mobile operator. The company's specialists will always help provide answers to technical questions that arise while using the network.

This single federal number allows subscribers to solve problems in various situations, be it control of debiting funds from the balance, or management of connected services and subscriptions, as well as other issues that may arise when using a SIM card.

How to call MTS Ukraine technical support

In order to contact an MTS support employee, simply dial 111 from any mobile device. This number is universal for all mobile network subscribers; you just need to first follow the voice prompts, which will help you go to the desired section, where you can get the necessary information or later ask a company employee for help.

To do this, you first need to select the section with the information you are interested in, and then press the 0 button on the keyboard of your mobile device, after which you should wait for a connection with a technical support representative.

There is also a contact center number 0 800 400 000, which can be used by anyone with a mobile phone from a Ukrainian mobile operator. This hotline operates 24 hours a day, allowing anyone to seek help.