Why can't I open messages in Odnoklassniki? Why messages, notifications, discussions in Odnoklassniki do not open and what to do
Social networks were created with very specific goals and objectives, and one of their main functions is virtual socialization. In other words, communication. Odnoklassniki is one of the largest social networks, standing at its origins in the Russian segment of the Internet.
But this mastodon was not spared from occasional technical glitches. After all, what kind of full-fledged connection with friends can we talk about if we have to face the sudden question “why don’t notifications open in Odnoklassniki?”
But notifications are an irreplaceable thing. These are new friends, comments under the status, invitations to , notifications about how things are going on your farm, who gave your photo what rating, all the birthdays of friends that you just can’t remember. The list can be continued further, but it is already clear that you won’t be able to feel comfortable.
IMPORTANT! Experience shows that there is no need to panic. Often, fixing problems on social networks will take just a few clicks.
If you are faced with a problem accessing notifications, do not frantically write to the support service with calls for help “how to open notifications?” or “why can’t I read the notifications, what should I do?” It is likely that you can handle this yourself. So, here’s a list of common reasons why notifications don’t want to show up in front of us.
Technical work is underway on the server
NOTE! If “alerts” or any other services do not work, and the technical work was not reported in advance, it means that some kind of failure has occurred, which is now being resolved by qualified specialists.
There is nothing you can do here except wait. If the reason is that you don’t know who to take revenge on for the low rating given under the photo - engineering works, the same advice is here. In addition, most likely, you were warned, and the service administration apologizes deeply. 
Data cache full
As practice shows, many things are to blame for our own laziness or forgetfulness. Yes, applications sometimes need to be cleaned, otherwise they become cluttered and there is simply not enough space for new data.
In the case of any browser you use on a PC, you need to go to its “Settings” and find “Clear history” there, which is what we do; the checkboxes must be in front of “cache” and “cookies”. Also an invaluable assistant, and not only in this matter, will be the universal “cleaner” CCleaner, which can be easily found in free access on the official website of the application. 
Another reason could be various utilities that interfere with the correct display of some service functionality. For example, Adblock or Adquard. And if the first utility protects and is extremely useful (in its settings we specify that “classmates” should be ignored), then the second is something akin to viral content.
The principle of operation is similar to the procedure for cleaning the browser on a PC. Sometimes the situation can be corrected by simply re-logging out.
In the Android application, the same principle: go to the main “Settings”, go to the “Applications” tab, select the browser you are using and click “Clear cache”. 
CAREFULLY! Do not confuse the “Clear cache” button with the “Delete data” button. These are two radically different options.
In the case of Android, as shown personal experience, sometimes it helps to simply restart the application. And this is not done by removing it from the curtain open processes, but in the same way as clearing the cache. Only in the application options you will need to select “stop the process”, and then open the application again in the standard way.
Problem with antivirus software
It often happens that the antivirus presents not the most pleasant “surprises”. Sometimes very incomprehensible - for example, a firewall can block the Odnoklassniki service or one of its sections. In this case, all you need to do is add the site to the exclusion list.
Another reason is various types of malware, which can also block the site itself or its individual sections. The solution is disinfestation. Install any professional antivirus program and scan your PC for viruses. Here you can even get by trial period licenses. 
Problems with the Internet connection you are using
There is no need to explain anything here. Wait for a normal connection signal to appear, and in case of persistent problems, contact your Internet provider.
If none of the reasons apply to your case, you must contact the service support team.
The main thing to remember is that there are no unsolvable situations, but difficult paths- not always the most faithful.
There may be several answers to the question of why messages are not opened in Odnoklassniki, because... The reasons for this phenomenon are quite varied. However, as they say, forewarned is forearmed, so let’s look at everything in order.
Low Internet speed
Let's start with the fact that some problems with sending messages can be solved on your own, but there are also obstacles that are almost impossible to eliminate yourself, since they do not depend on the user. If messages are not loaded in Odnoklassniki, this may be due to insufficient Internet connection speed.
In this case, the site pages simply do not load, therefore, going to the “Messages” tab is impossible. This problem You can solve this by contacting your provider and using higher-speed network access for an additional fee.
Odnoklassniki: why messages are not opened. Problems or congestion on the site
Most often, during temporary overloads on the service, an error occurs on the page when sending a letter. You should read the message describing the problem and click on the button called “Try again” or something similar (the name of the function depends on the browser you are using).
Once the site is available again, your message will be sent and the conversation page will open. If this does not happen soon, repeat the action and do not close the page. social network.
The site periodically carries out “untimely” maintenance work; during such periods, the message sending service may not be available. You can try to correct the current situation by using your browser or choosing a different time to communicate with your friends. You can also try opening the message block at the bottom of the page, sending them using the Enter key.
Odnoklassniki: I can’t read messages. Antivirus is to blame
Among other things, special firewall and antivirus settings can block the sending of messages. However, disable antivirus program under no circumstances is it possible. To solve the problem, you need to add the Odnoklassniki website to the antivirus exclusion list. This can be done in the settings of programs that protect your computer.
The computer is sick
The reason that he does not write messages in Odnoklassniki may be the presence of viruses and other malware V operating system. If this happens, it can be assumed with a high degree of probability that problems will arise not only in the operation of the social network, but also with the Internet connection in general.
There is only one way out - to urgently treat your “friend” and protect him with a better antivirus. If the problem is not addressed immediately, the situation may worsen.
Something happened to the browser
Another answer to the question of why messages do not open in Odnoklassniki may be a browser problem. The options are as follows: incorrect work the application itself, cache full, outdated version flash player. If we talk about Odnoklassniki, Mozilla most often refuses to be “friends” with them. You can try changing the browser for this site, for example, using the Opera browser, which loads pages quite quickly. IN this browser It's also easy to clear your browsing history, cache, and delete cookies.
For stable operation social network, we recommend that you periodically carry out these procedures. To do this, you need to go to the “Tools” item in the menu and select “Delete personal data”. It should also be noted that all browser settings should be set to default.
In some cases, they can help resolve the conflict the following actions: Find the “Exit” button in the upper right corner, leave account on a social network, restart your browser, open home page portal, re-enter your login and password and go to your personal page.
You have been hacked
Cunning spammers can also tell us why messages are not opened on Odnoklassniki, because they are the ones responsible for account hacking, after which you cannot use your page. As a rule, if an account is hacked, active mailing begins advertising messages on behalf of the user. In such cases it is necessary to clean system file"hosts", change the password and, as a last resort, delete the old account and create a new one.
What features does the messaging service have?
If the site has been successfully established, we recommend that you familiarize yourself with the capabilities that this social network provides for working with messages. To write a new message to a specific user of the site, hover the mouse cursor over his photo, wait for the menu to appear and select the “write message” function.
We can also go to the page of the person we need to write to and use a similar function in the menu located under the friend’s main photo. If you have recently communicated with the specified user, you can continue the conversation by opening the “Messages” section of the site and finding the necessary dialogue.
To delete specific message, open the section of the same name, select “Dialogue” and click the “cross” next to the letter that needs to be deleted. Remember that it is impossible to restore a previously deleted message. To completely delete correspondence with any user, open the “Messages” section, select “Dialogue” and “Delete all correspondence” (you will find such a link within the green background).
Unfortunately, an automatic tool for saving messages (export) is not provided in Odnoklassniki. If you need to save correspondence on your computer’s hard drive, you will have to manually select the desired text, copy it (you can use the keyboard shortcut “Ctrl+C”) and then paste it ( quick way- combination “Ctrl+V”) in text editor, saving it. So we figured out why messages don’t open in Odnoklassniki.
Once again, this happens very rarely.
Browser problem
It is possible that the problem is related to the browser you are using. For example, it may conflict with some solutions that are used on the site, or the whole point is in a banal cache (a cache is an intermediate buffer with quick access containing information that is most likely to be requested).
In the first case, we recommend updating your browser to latest version or, if this is not possible, we advise you to access the page from another browser. So if you use Mozilla Firefox, access the page via Google Chrome and look at the result. And vice versa if you are using Chrome.
As for the cache, it needs to be cleared. Press Ctrl+Shift+Delete and a window will appear. In the window, check the box next to “Cache” and select the time at the top for which you want to delete the data. It is better to choose “All time”.
You can also delete cookies, but this risks de-authorization on all sites in the browser, so if you do not remember the password to the services where you are logged in, it is better not to do this.
The problem may also be in add-ons (extensions) that are installed in the browser. It has been proven that they can conflict with websites, disrupting their operation. To see extensions, in Mozilla Firefox you need to press Ctrl+Shift+A, in Google Chrome, enter chrome://extensions in the browser line and press Enter. Unnecessary add-ons should be removed.
Antivirus or firewall problem
Most users have an antivirus installed on their computer. Often a firewall is installed along with it. An antivirus or firewall can block access to a site or certain sections of it for only one reason known to them. It is sometimes impossible to find out what exactly the problem is, so it is worth adding the Odnoklassniki website to the exceptions section.
The problem is a virus or Trojan
In addition to the antivirus, access to certain sections can be blocked by a virus or Trojan. In this case, you need to use an antivirus or special utilities. Among them there are free ones, we recommend Dr. Web Cureit or Kaspersky Virus Removal Tool.
Connection speed problem
It's unlikely, but it could be that your internet connection is very slow.
If you have another solution to the issue, please let us know.
Sometimes many Odnoklassniki users encounter certain problems that cannot always be solved on their own. One example is when a given resource stops receiving notifications that you have received a message or friend requests. Why is this happening? There are several options to resolve this issue.
1. Lack of internet connection:
If you have problems with your Internet connection, then you shouldn’t blame the resource itself. Therefore, before you start using a social network, check whether the Internet is connected to the computer;
Read with this How to recover your password on Odnoklassniki
2. Technical work:
Regularly, the administration of the Ok site carries out various technical work or checks to improve the site. Therefore, many functions of this social network will be unavailable, and in order to fix this problem, you just need to wait, when work to improve the site will stop;
3. Browser problems:
To troubleshoot a problem in your browser, you need to follow these steps:
4. How to clear cookies on Mozilla:
5. How to clear cookies in Google Chrome:
Notifications on Android do not open, we eliminate the reasons
Problems with notifications occur not only on the computer, but also on phones and tablets. To fix this problem on Android, you need to check whether you are downloading any files to your smartphone, as sometimes this causes certain functions on the resource to stop functioning. If you don't know what to do, then see if you have turned off notifications. To check this you need to follow these steps:
At the very bottom of the application, click on “Settings”;
Read with this How to register in Odnoklassniki without a phone number
Have you ever encountered such a problem when you turn on your computer, look at your smartphone in the hope of finding out who wants to make friends with you, what events happened in applications and games, but notifications do not open... Today, we will tell you why notifications do not open in Odnoklassniki, and if you are faced with this problem - what to do.
Causes and methods of solving the problem
Oddly enough, often the creators and developers of Odnoklassniki have nothing to do with the problem. Sometimes the site is undergoing maintenance, but usually users receive a warning. It may happen that the server is overloaded, but this is also rare. Most likely, the problem that prevents you from reading a message or viewing a photo lies in personal computer or gadget.
If you can’t read messages or view notifications due to the inability to open your profile, the page has been hacked. You don’t even have to finish reading these instructions, but go to the article
. It details the steps you need to take to restore the page.
Let's look at the reasons why Odnoklassniki does not work on the device.
- Most typical problem – low speed Internet. Perhaps there are many devices connected to Wi-Fi, or bad neighbors have hacked your password and are stealing gigabytes of traffic. Problems with the Internet due to the provider are quite acceptable. Therefore, it would be a good idea to measure your connection speed online. If the indicator deviates for the worse, contact your service provider with a complaint.
- Another one of possible reasons– problem with the browser. Update it to the latest version.
- Memory can be overloaded with a large amount of information. To free it, clear the cache. Did not help? Restart the program or try opening Odnoklassniki in a different browser.
Cache is a section of computer memory that stores information that is most frequently used in work. To clear the cache, free up disk space and make the device work a little easier, press the keys simultaneously: Ctrl+Shift+Delete. In the window that opens, opposite the word “cache”, check the box with the left mouse button. Specify the period of time for which you want to clear the cache. It is best to choose “All time”. Additionally, there is an option to install special program, which will “clean” the device’s memory unnecessary files interfering with his work.
Antivirus sometimes interferes with the correct operation of the site. Check, maybe Odnoklassniki is not loading correctly because the antivirus considers the site malicious? Add the website Ok.ru to the list of exceptions.
Update Flash Player.
Solving the problem in the mobile version of the site
Odnoklassniki also exists similar problem. You turn on your smartphone and don’t understand: “Why can’t I view notifications? Why can't messages open in the app? The reason for this behavior of an Android smartphone lies not only in the overload of the device, but also in the banal disabling of notifications. If notifications do not open, we recommend that you look at the Odnoklassniki settings.
- We connect the Internet.
- We launch the mobile application.
- In the left top corner click on the three stripes.
- In the window that opens, touch the word “Settings”.
- Go to the “Notifications” section. Method of notification."
- We check that the slider next to the words “Do not disturb” is disabled..
A simple procedure didn't help? Contact your favorite site.
Today we figured out why notifications don’t open in Odnoklassniki. Most often, the reason is on the user's side. Errors in the operation of the site are much less common and can only be resolved by contacting the Odnoklassniki support service.