Why won't my Asus laptop turn on? What to do if the ASUS ZenFone power button does not work


Any laptop user may find himself in a situation where he cannot turn on the laptop.

And the first question that comes is “Why doesn’t the laptop turn on and what should I do? "

Today we will talk about this. Situations are different and there is no point in panicking right away, because the reason may not be as terrible as it seems to you at first glance.

The most basic thing that can happen is failure of the battery or its complete discharge, we'll talk about this a little later. And yet, why might a laptop not turn on?

Laptop won’t turn on: “The laptop turned off and won’t turn on again.”

The most common problem for most laptop users.

Make sure that the laptop is connected to the network, whether the power supply is connected to the laptop, or whether the plug is not coming out. If the laptop turns on after connecting to the network, check the functionality of the battery; it may need replacement.

P.S. Once on the forum I came across the topic “Why Asus laptop won't turn on." There were about 10 pages of discussions, everyone offered their own options for what could happen, but some smart person advised to check the network connection. After that, the laptop turned on and started working.

The laptop does not turn on: “the laptop turns on but does not load Bios”

After pressing the power button, the power indicators light up, the cooler is heard and hard drive, But Bios loading does not occur or the Bios loading does not occur completely and freezes - this is most likely a malfunction of the Bios and requires its reinstallation.


Anyone can reinstall Bios service center for repairing computers or laptops, you can also perform reinstalling Bios manually (this will save you somewhere between 2000-4000 rubles).

But this does not mean that Bios has failed 100% and it needs to be reinstalled.

This also includes problems related to: the north or south bridge, hard drive, RAM, video chip, processor.

P.S. While writing this article, I Googled “Why won’t my laptop turn on” and got a very strange answer. In the first place was the link “ Asus laptop does not turn on" just with the problem of Bios performance. To my surprise, this topic turned out to be very discussed. Although I myself have been using an Asus laptop for many years and have never encountered such a problem.

Laptop won't turn on: "rebooting or shutting down laptop while working"

Most often, you reboot your laptop while working due to overheating.

This can happen during games or other heavy load on the video card or processor. Your cooling system simply cannot cope and it needs urgent repairs or cleaning the laptop from dust.

To avoid overheating your laptop, read the article “How to avoid overheating your laptop.”


P.S. Owners of Acer laptops often suffer from this problem, I don’t know why, but this is always a sore subject for this company. It is rare to find models that do not suffer from overheating.

Cooling is best thought out in Asus. Their laptop models almost never suffer from overheating. Therefore, if you are the owner of an Asus laptop and it does not turn on, then the likelihood that it is due to overheating is very low.

Laptop won't turn on: "The laptop won't turn on at all"

When you press the power button, no reaction occurs, as if the battery was pulled out and not connected to the network.

Most likely the problem is with the power supply or power connector. The cause may be a voltage surge or physical damage.

Very often under the phrase "Laptop won't turn on" people understand the phrase "The operating system will not load". This question arises among people who are far from computer technology and for them it is the same thing.


If you have any questions, feel free to ask them in the comments. The answer will be given as soon as possible.

Video tutorial on how to fix a black screen on an Asus laptop

In this article, we will look at the most common problem associated with Asus laptop. We'll talk about what to do if your device suddenly stops turning on, and you only see a black screen in front of you.

The reasons can be very different, we will look at several ways to fix your Asus laptop yourself.

Step-by-step instructions for fixing a black screen on an Asus laptop

ATTENTION!!! The methods described below will not help you if your device has been affected mechanical impact, for example, filled with liquid. If you are not confident in your abilities, then it is better to contact a service center, where they will first figure out the cause of the laptop malfunction and then fix it.

Method 1. Reset hardware settings.

Step-by-step instruction:

  • turn off the laptop, disconnect from it Charger and remove the battery located on the back of the laptop;
  • hold down the laptop power button for 20 seconds to directly reset all settings;

  • return the battery and charger to their place;
  • then turn on the laptop, selecting normal boot.

If this method does not suit you, then try the next one.

Method 2. Laptop display.

ATTENTION!!! Typically, a faulty display is indicated by hearing the laptop running when you turn it on, but the screen remains black.

Method 3. Through BIOS settings.

To implement this method, you just need to reset the settings in the BIOS.

Step-by-step instruction:

  • turn off the computer;
  • further, including, before loading, press the “Delete” or “F2” button several times (in newer Asus models, press “F10”);
  • wait for the BIOS window to appear;

  • then press “F9”, then “Enter”, thereby returning the device to factory settings;

  • to save changes, press “F10”, then “Enter”;
  • If everything is done correctly, the laptop will automatically reboot.

If this does not bring the device screen back to life, move on to the next method.

Method 4. Reinstall the RAM module.

ATTENTION!!! This method may be effective if liquid gets on the device. Be sure to completely dry the laptop before performing any actions.

Step-by-step instruction:

  • turn off the laptop, disconnect the charger from it and remove the battery located on the back of the laptop;

  • Unscrew the RAM storage container using a screwdriver. If you have a model like the one below, you will have to unscrew the entire back panel laptop;

  • bend the fasteners on both sides of the RAM and take out the RAM;

  • Wipe it carefully with a dry dust cloth. You can also swap the connectors;

  • put the RAM in place by pressing slightly from above until you hear two clicks;
  • we assemble the laptop, insert the battery into place and connect it to the network;
  • If you did everything correctly, the laptop will turn on.

We hope that our step-by-step instruction helped you deal with this problem. If you still fail to bring the device back to life on your own, our service center specialists are always ready to repair your laptop of any complexity in the minimum amount of time.

Users of ASUS laptops often encounter various malfunctions when turning them on. There can be a lot of reasons. Let's look at the most common of them:

  • eating problems;
  • lack of BIOS initialization;
  • Windows startup failures;
  • no image.

ASUS laptop won't start

When considering this problem, we mean that the computer does not respond in any way to attempts to turn it on: no sound signals, the LEDs do not blink, but dark screen nothing is displayed. This indicates that there is no power being supplied to the system.

What to do first:

  1. Check the functionality of the socket and power cable.
  2. If possible, connect a known-good charger to your laptop.
  3. Try turning on the computer from the mains without a battery.

In addition to the battery, any of the components can short out. In this case, the indicator located near the charging input shows the presence of voltage, but the device does not start.

To identify the cause of the malfunction, it is necessary to disconnect from motherboard RAM modules, disk drive, HDD and other elements. If after this procedure the computer starts working (it starts up, the LEDs blink, etc.), then one of the disconnected devices is faulty. After each reboot, connect another element to the laptop to identify the faulty one.

BIOS system does not initialize

Users of ASUS laptops often encounter problems with BIOS operation. This can be caused by both software and internal faults. The user can see the start of the POST test (initial performance testing, during which the test results are displayed on the screen). However, after turning on, it crashes and the computer shuts down. There are times when the POST check does not start at all.

What can be done:

  1. Remove the battery from the compartment and connect the laptop to a power source. After that, try turning it on.
  2. If shutdown occurs on different stages loading, this may indicate that the processor is overheating. Clean the cooling system and replace thermal paste if necessary.
  3. One of frequent malfunctions, due to which the laptop turns off when loading Windows, there may be glitches in the BIOS firmware. Try flashing the BIOS by following the instructions for your model on the manufacturer's official website. Download latest versions BIOS firmware for ASUS laptops can be found here: https://www.asus.com/ru/support.

If none of the above helped, perhaps the automatic reboot is due to a breakdown of the south bridge and other elements of the motherboard. In this case, you need to contact a service center, where, after diagnosing the problem, specialists will replace it. faulty element or microcircuit.

Operating system won't load

The POST check is successfully launched, the ventilation system is working, and the LEDs are active. The failure occurs at the next stage of the boot process Windows startup or another OS. This problem may occur for the following reasons.

Malfunction of the RAM module. It is necessary to replace the RAM chip with a working one.

Crashes in work hard disk. Go into the BIOS and see if the hard drive is shown (displayed) among the connected devices. Check it for errors in the Victoria program and similar ones. Go to Windows recovery necessary only after they have been eliminated. If possible, save all data on another medium and perform low level formatting hard drive (for this you need a computer with working Windows). If the hard drive cannot be repaired, it will have to be replaced. Finally, restore or reinstall operating system.

Northbridge fault. You need to contact the service center.

The operating system boot loader is damaged. In this case, you need a bootable USB flash drive with Windows files of your version (a disk will do). You need to boot from the flash drive and select "System Restore" in the lower left corner. Next, click "Troubleshooting" and then "Startup Repair." This the method will work, if you have Windows 7, 8 and higher installed. For older systems, restore the bootloader manually.

Operating system files are damaged. This is usually accompanied by the appearance of blue BSOD screen. The problem may have appeared after virus attack or deletion Windows files by the user himself or by any application. Use a bootable USB flash drive or disk to restore your system.

There is no image on the ASUS laptop display

Usually the laptop works, the operating system starts - this can be determined by the characteristic sounds at the beginning Windows boot. But there is no image on the screen.

What can be done? Connect to laptop ASUS external display. If the image still does not appear, there may be problems with the video drivers or video card. Problems with the video card may be indicated by the presence of artifacts, the appearance of a fill of the same color on the display, etc. Depending on the model, you need to disable the discrete video card - the laptop will work, but demanding programs and games will not run.

If there is an image on the external display, this indicates problems with the built-in matrix or LED backlight. Often problems with the display appear due to a broken cable. Try moving the laptop screen - if the image appears and disappears, this clearly indicates problems with the cable.

If the problem is due to faulty drivers, BIOS, etc., try updating the software to the latest current versions. To reinstall the video driver, you need to boot into safe mode, which will allow you to make the necessary changes.

If it is difficult to diagnose the problem yourself, try reinstalling the operating system. To do this, use bootable flash drive or disk.

If you have an Asus laptop and it stops working, the first thing you need to do is accurately diagnose the problem.

If you correctly identify the problem, you will immediately understand which part of your laptop is broken.

1. The laptop does not turn on at all. What this means is that when you press the power button, nothing happens at all! The indicators do not light up, no lights blink, and the cooler does not work. The cause of such a breakdown may be the following: - the power supply has failed, the battery has run out or is not being used. - the power connector of the asus laptop may also break - the BIOS firmware is faulty - a short circuit in the laptop bridges

2. The laptop starts booting, the cooler and indicators start working, but the monitor does not light up and nothing else happens. Reasons: - problems with the processor - problems with RAM - problems with BIOS firmware- broken north bridge

3. The laptop starts booting and shuts down or reboots: - the laptop is very dirty and therefore the processor is overheating - a short circuit in the south bridge - the BIOS is not working - there is no power supply and the battery is dead

4. The laptop does not see the hard drive: - the problem is in the hard drive. Might be worth replacing

5. The operating system does not boot: - in this case, try pressing F8 when loading the OS and try loading your windows from the latest successful configuration- just reinstall the OS

6. Battery won't charge: — faulty battery- faulty charging connector - problems with the power supply

What to do if nothing helps?

You need to do some work on your system. We suggest doing this using two useful programs.

1. Update drivers with Driver Booster. This is really cool software that often helps. Updating old drivers to new ones is one of the key requirements for normal functioning games and programs on the computer.

You might think that Windows always alerts users when new updates are available. That's right, it shows alerts, but only for updates for Windows and the video card. But besides this, there are many more drivers that need to be updated regularly.

2. PC repair with Reimage Repair. Run this program to analyze your system for errors (and there will be 100% of them). You will then be asked to cure them, either individually or all at once.

The difficulty of repairing all-in-one computers, in particular laptops, is that the replacement of individual functional modules is not provided. That's why regular user there is little that can be done to restore the functionality of the equipment.

If you carefully study the situation, it may well turn out that the reason is quite trivial and can be solved without the involvement of specialists from the service center. Therefore, first you need to take a closer look at what is happening and how exactly the Asus laptop does not turn on.

External problems

First, external obstacles to normal operation are looked for.

  • If peripheral devices are connected to the computer, a printer, fax are made cable connections– a malfunction of the connected equipment may cause the laptop to not work.
  • Disconnect all external connections. At the same time, during the disconnection process, carefully inspect all connectors.
  • Damaged or torn contactors, dirt, dust, bent contacts - all this can prevent the device from turning on.

One of the most common reasons for an Asus laptop not turning on is careless handling of the computer. When moving it with the power supply connected, it is very easy to damage the rather thin, vulnerable connecting terminals or break the wires. In this case, it is necessary to replace the connectors or connecting cables.

The laptop may not turn on immediately after being exposed to low temperatures for a long time. According to the instructions, after bringing the PC into the room from the cold, you must wait at least two hours before trying to turn it on. In a warm room, condensation and moisture may appear on cold parts, which will lead to a short circuit and failure of the electronics.

Power problems

If the battery has not been infected for a long time, when restart The charging progress indicators will light up. But the device itself will not turn on - there is not enough charging power. In this case, you need to wait a while to replenish the electricity reserves in the laptop battery.

If no indicators light up, you need to check the presence of current in the sockets and the correct connection of the power supply. Are there any external damages in the wires? Are contact groups intact? If possible, it would be a good idea to check the power supply by replacing it with a known working one.

Asus laptop turns on and off quickly

Most often, the device turns off immediately after trying to turn it on due to a malfunction in the cooling system.

  1. A lot of dust has accumulated in the case.
  2. Coolers are faulty.
  3. Dust completely clogged the radiator grille.
  4. Thermal paste, necessary for normal cooling of electronic components, has dried out.

Less commonly, a short circuit in the north or south bridge or a faulty video card can cause the computer to turn off immediately after turning it on. Short circuits in electronics often occur due to liquid spilled on the keyboard. Although the moisture was quickly removed, a few drops may have leaked inside and this will inevitably lead to a short circuit and malfunction. If the PC was accidentally flooded with water, tea, wine, you must immediately turn off the power, remove the battery and return the device to a service center as soon as possible for drying and checking its functionality.

The lights are on, the fans are noisy, but the laptop won't start.

The device seems to have turned on, the noise of the fans rotating is heard, but the screen does not light up and the HDD indicator does not blink.

  • Violations in the BIOS firmware.
  • Problems with memory or processor.
  • The north bridge of the motherboard is faulty.

Laptop starts loading BIOS and then shuts down

Or it reboots over and over again. In this case, the following problems are possible.

  1. The south bridge is overheating. Most likely due to short circuit. Usually such a malfunction is preceded by some kind of problem with the USB.
  2. The processor overheats due to accumulated dust and incomplete contact of the radiator. In this case, you can hear the noise of the cooler operating at high speeds.
  3. There is no power coming from the external unit, and internal battery heavily discharged. The laptop has enough energy to start, but not enough to work.

The laptop turns off when loading OS Windows

If the computer turns on, the BIOS goes through all the stages normally, and when the operating system starts up, crashes begin and the boot is interrupted - there is a high probability of problems with Windows or something has happened viral infection. The simplest solution is to roll back to factory settings or completely reinstall OS Windows. As practice shows, after violations in the registry or damage system files Because of viruses, it is almost impossible to find the true cause of the problem and it is easier to reinstall Windows. In mild cases, simply rolling back the system to one of the previous states helps.

Laptop does not work on battery

When plugged into the network, the external power supply of the laptop turns on, but the internal source does not want to work. The following problems are likely here.

  • Battery missing bad contacts. Contacts may become damaged if the computer is dropped or severely shaken.
  • The battery is faulty and therefore will not charge. The battery does not charge due to a faulty external power supply or damaged connectors.
  • Malfunction indoor unit nutrition.

As you can see, there is very little that can be done at home to repair a laptop.







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