Why can't a text document open on a computer? Why Word doesn't work on my computer
On a PC, not paying attention to the warnings that at some point, for various reasons, a failure may occur, as a result of which the operating system or software will crash. The file may also become damaged and you will not be able to open it again.
Surely many have encountered a situation where an important document was created using the Microsoft Word office application, but when the need arose to open it, a message appeared in front of the user, informing them that the file was damaged and could not be opened. If a lot of effort was put into creating it and it has any value, such a message can trigger a heart attack.
To protect your health and not worry again when such a notification occurs, it is better to familiarize yourself with the recommendations on how to open a damaged Word file.
The developers of Microsoft Office software, anticipating such emergency situations, took care of methods for restoring damaged files. In this regard, it is initially important to figure out how to restore a damaged Word file without resorting to the use of third-party tools or software.
Microsoft Word functionality
If a document typed in Microsoft Word has been slightly changed, as a result of which it no longer opens correctly, you can easily restore it and resume working with it using the capabilities of the office application itself.
To do this, you should first open a new document. Next, in the top menu bar, you need to hover the mouse cursor over the “File” group, a context menu will immediately open, in the list of which you need to find the “Open” line. Now a selection window appears in which you should specify the path where the damaged document is saved.
Typically, the user clicked on a button that led to opening a document. In this case, you should open a list of additional options by clicking on the drop-down menu. This is where you can easily find the "Open and Restore" prompt. If, indeed, the document has not undergone catastrophic changes, the office application will be able to easily revive it.
Even if such attempts are unsuccessful, you should not fall into despair, since there are other possibilities for document recovery.
Recovery using third-party software
If it is impossible to open an important document using an office application, there are other ways to achieve the stated goal. Experienced users offer valuable recommendations on how to recover a damaged Word document using special software or service resources.
Potential of online services
On the wide expanses of the Internet, it is easy to find many services that offer effective assistance in case of serious damage to documents when the office application itself could not fix the problem.
One such service is online.officerecovery.com. The resource is absolutely clear, so even a beginner will find it easy to understand.
Upon entering the site, you should first select a document, indicating the path where it is saved on your PC. When opening, it is important to take into account that if the document is accompanied by a set password, you must enter it in a special window, otherwise all attempts made will simply be unsuccessful.
After this, all you have to do is click on the “Safe” button. The process is short, takes about two minutes. Upon completion, the user will be shown a small piece of the recovered document. If it is unreadable, it means that it was so damaged that it is difficult to restore it even with powerful resources. If everything is fine, you can request the full text of the document. Unfortunately, this resource is paid, so you will have to pay for the services. Many users agree, especially in cases where the file is of great value.
This online service is not the only one; there are many others, some of which are free.
Special software
You can also download special programs that are equipped with functions for restoring damaged documents. Among them is Recovery Toolbox for Word. The program is easy to use, does not take up much space on your hard drive, so it can be used on “weak” machines.
After starting the program, the user must again indicate the location where the document that is important to be restored is saved. Next, the program conducts an analysis, after which it immediately starts the recovery process.
Recovery Toolbox for Word is a powerful tool with which you can revive even seriously damaged documents.
So, there are several ways to fix the problem associated with the inability to open any document created in Word. If the file is of value, it is important to try all methods, including paid resources.
Microsoft's office suite is the most important part of the Windows operating system, which drives millions of people to continue using this OS and macOS users to install virtual machines and Boot Camp. Although Office 365 is available today on mobile platforms and macOS, it works best on Windows. The work of entire companies often depends on the correct operation of Office 365, so if Word is not working, it needs to be fixed urgently.
The first thing you should check if Word does not run on your computer is the license to use it. The Microsoft office suite is one of the most popular programs among fans of pirated software, so the company regularly fights against its illegal distribution.
If you are a bona fide Office 365 subscriber and Word still doesn't work, try running the program as an administrator. To do this, just right-click on the application icon and select the appropriate item. Also in the shortcut properties in the “Object” field at the end of the line you need to add “/r” without quotes.
If this does not help, then search for the Microsoft > Office > Templates folder. In it, find the Normal.dot file and delete it if it is present. Another possible reason for Word freezing is the incorrect operation of the OneDrive cloud storage, which is necessary for its normal operation. Make sure OneDrive is enabled and configured and that the app has all appropriate rights.
If none of the above helped, then the only option left is a complete reinstallation of Office 365.
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Troubleshooting an error when trying to open a Microsoft Word file
We wrote quite a lot about how to work with documents in MS Word, but we almost never touched on the topic of problems when working with it. We will look at one of the common mistakes in this article, talking about what to do if Word documents do not open. Also, below we will look at the reason why this error may occur.
Lesson: How to remove reduced functionality mode in Word
So, to solve any problem, you first need to find out the cause of its occurrence, which is what we will do. An error when trying to open a file may be due to the following problems:
Damaged files
If the file is damaged, you will see a notification when you try to open it, as well as an option to repair it. Naturally, you need to agree to restore the file. The only problem is that there are no guarantees for correct recovery. In addition, the contents of the file may not be fully restored, but only partially.
Incorrect extension or link with another program
If the file extension is specified incorrectly or is associated with another program, the system will try to open it in the program with which it is associated. Consequently, the OS will try to open the “Document.txt” file in “Notepad”, the standard extension of which is “txt”.
However, due to the fact that the document is actually a Word document (DOC or DOCX), although incorrectly named, after opening it in another program it will be displayed incorrectly (for example, in the same Notepad), or even not at all will be opened because its original extension is not supported by the program.
Note: The icon for a document with an incorrectly specified extension will be similar to that in all files compatible with the program. In addition, the extension may be unknown to the system, or even absent altogether. Consequently, the system will not find a suitable program to open, but will offer to select it manually and find a suitable one on the Internet or app store.
There is only one solution in this case, and it is applicable only if you are sure that the document that cannot be opened is really an MS Word file in DOC or DOCX format. All that can and should be done is to rename the file, or rather its extension.
1. Click on the Word file that cannot be opened.
2. Right-click to open the context menu and select “Rename”. This can also be done by simply pressing the F2 key on the selected file.
Lesson: Keyboard shortcuts in Word
3. Remove the specified extension, leaving only the file name and a period after it.
Note: If the file extension is not displayed and you can only change the file name, follow these steps:
4. Enter after the file name and period “DOC” (if you have Word 2003 installed on your PC) or “DOCX” (if you have a newer version of Word installed).
5. Confirm the changes.
6. The file extension will be changed, and its icon will also change, which will take the form of a standard Word document. Now the document can be opened in Word.
In addition, a file with an incorrectly specified extension can be opened through the program itself, and it is not necessary to change the extension.
1. Open a blank (or any other) MS Word document.
2. Click the “File” button located on the control panel (previously the button was called “MS Office”).
3. Select “Open” and then “Browse” to open an Explorer window to search for the file.
4. Browse to the folder containing the file you are having trouble opening, select it and click Open.
- Tip: If the file is not displayed, select the “All files *.*” option located at the bottom of the window.
5. The file will be opened in a new program window.
The extension is not registered in the system
This problem only occurs on older versions of Windows, which hardly any ordinary users currently use. These include Windows NT 4.0, Windows 98, 2000, Millenium and Windows Vista. The solution to the problem with opening MS Word files for all these OS versions is approximately the same:
1. Open “My Computer”.
2. Go to the “Tools” (Windows 2000, Millenium) or “View” (98, NT) tab and open the “Options” section.
3. Open the “File Type” tab and establish an association between the DOC and/or DOCX formats and the Microsoft Office Word program.
4. Word file extensions will be registered in the system, therefore, documents will open normally in the program.
That's all, now you know why an error occurs in Word when you try to open a file and how you can fix it. We wish you no longer encounter difficulties and errors in the operation of this program.
We are glad that we were able to help you solve the problem.
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Microsoft word is not working
After reinstalling the MS Office 2013 package, I was faced with the fact that my Word (.doc), Excel, etc. files stopped opening. When opening a .doc file it says:
If I go to the Windows Event Viewer (press “WIN+R” and enter the command eventvwr.msc) I see the error:
I can't enter Word settings because... it closes when opening or creating a document.
The solution to this problem was to remove add-ons that were linked in safe mode. To do this you need:
- In the menu, enter the command winword /safe
2. Go to the menu "File" -> "Options". Select the “Add-ons” section.
Select the active add-in in this case “ABBYY PDF Transformer...” and click on the “Go” button
4. In the “Add-ons for Component Object Model (COM)” window, uncheck the add-ons (in this case, “ABBYY PDF Transformer...”):
Click on the “OK” button
After this, the active add-in (in this case “ABBYY PDF Transformer...”) will become inactive:
Similarly to the “ABBYY PDF Transformer...” add-on, switch all other active add-ons to inactive.
P.S. for other MS office programs - Excel, outlook, etc. similarly, you need to disable active add-ons. To enter safe mode, use the commands:
- For Excel: Type excel /safe and click OK.
- For Outlook: Type outlook /safe and click OK.
- For PowerPoint: Type powerpnt /safe and click OK.
- For Publisher: Type mspub /safe and click OK.
- For Visio: Type visio /safe and click OK.
How to open a word document?
Word is one of the most popular text editors. Basically, in order to open a document in doc format that is read by a text editor, no effort is required from the user. However, there are times when the document does not open. The reasons for this may be different, so in this article we will look at them in detail.
Also in the article you can find information on how to open documents in doc format and other text formats using similar text editors from Microsoft.
How to open a text document using word
This is a fairly simple operation that even a child can handle.
- You need to select the text document you want to open. Right-click on it and select “Open with” from the context menu.
- Then you need to select the word text editor from the proposed list. This way you can open documents in docx, doc, dot, docm, xml, xps and others.
The user can also open documents that were saved in older versions in new versions of the Word text editor. However, it should be taken into account that some formats, for example, pdf, may not fully correspond to the original document when opened in a given text editor. It is recommended to open them in specialized software Adobe pdf reader.
If word does not open documents
One of the main reasons why a word text editor refuses to open a particular document is file corruption. The damaged file can be recovered using the built-in recovery feature. To do this, you need to open a text editor and go to the “File” tab, then “Open” and select “Open and Restore” from the pop-up menu.
This method is considered very effective, however, it does not guarantee the recovery of the entire text. Part of the file may still not 
subject to restoration.
Another quite effective method is to use the special program Recuva. It allows you to recover Microsoft Word, Excel documents.
Another reason could be that your text editor is outdated. You can easily update it on the Microsoft website, however, if you used a key obtained illegally, you will have to pay for the new version.
At the same time, Microsoft offers free analogues of the word text editor. We are talking about so-called viewer programs. They allow you to open and view as well as print text. However, their functionality is very limited compared to the full package. You can download these analogs using these links.
The article will tell you how to open a Word document if it does not open.
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Text editor " Word» opens up many possibilities, which is why it is so popular among users who work with documents, reports or reports. The program is, of course, very convenient, but sometimes there are some problems with it, about which there are many reports.
For example, some users complain that they cannot open documents " Word", and in many cases there is an exclamation mark on the files. The question is, how to solve this problem? Let's find out below.
Why can't I open a Word document?
First of all, you need to understand the essence of the problem. If you can't open documents " Word", then this can happen for the following reasons:
- Files belonging to " Word", have damage
- Files belonging to " Word", are not recognized by the operating system
- Files belonging to " Word", are currently associated with other applications
There is one more situation. In the case when the file has an exclamation mark " Word", you need to change the file extension from " .docm" on " .docx", after which the document " Word"should open. Find out how to change file extensions below.
Word document won't open due to corrupted files
This is the most difficult problem, and there is no guarantee that it will be solved. If the files are damaged, then when you try to open them, a notification typical for this case will pop up. The program will also prompt you to restore the file, but remember that the contents of the file may be permanently lost. And there is no guarantee of complete rather than partial recovery of the information in the document.
Word document won't open due to incorrect extension or linking to another program
You probably know that each file opens in the corresponding applications. Audio files work with music players, documents " Word» - open in your native text editor. But if the file extension is set incorrectly, then the operating system will open the file in other applications.
If a file belonging directly to the program " Word", will have the extension " .txt", then it will open in the program " Notebook" But in this case, such a file is not intended for the mentioned program, so in “ Notepad"you will see the following picture:
Word document opened in Notepad
And if the file has an extension that the operating system does not know at all, then it will be impossible to open it in any program. Accordingly, to open it in “ Word", you need to rename it correctly:
- Right-click on the document " Word", which you cannot open, then in the context menu click on " Rename" and remove all characters in the file name after the period.
Word document with incorrect extension
Removing the wrong extension
- Then after the dot enter the extension “ docx»
Enter the correct extension for the Word document
- Confirm your actions
Confirm previous actions
- Now the appearance of the file will change to the familiar “Word” icon, after which the file can be opened
Ready Word document
If file extensions are hidden on your system and you cannot fix them, then do the following:
- Go to " Computer» (« My computer"") or any folder on your computer
- Continue to " Service" And " Folders settings»
Go to “Folder Options”
- In the system window that opens, on the “ View»scroll the list down, uncheck the item indicated in the screenshot
Setting parameters for displaying hidden extensions
- After this, you will be able to see the extensions of all files on your computer.
Video: Exclamation mark on Microsoft Word file icons, dealing with the problem!
But what should those users do if their document was damaged due to certain circumstances? In this article I will look at what types of damage there are, as well as how to recover a damaged Word file.
What types of damage are there?
Damaged Word documents behave unexpectedly. This may be caused by damage to the document itself or the template, which is taken as the basis for all other types of documents. Damage manifests itself in the following forms:
- The page numbering of the document is incorrect.
- Recovering page breaks in a document.
- The document displays unreadable characters when opened.
- Incorrect formatting and structure.
- PC freezes after launching a file.
- Application crashes when attempting to open content or other unexpected behavior.
Advice! Unexpected document behavior may be due to other factors, such as corruption of the Word program itself or the Microsoft Office utility package, opening the document with an earlier version of Word, or infection of the operating system with a virus. To see otherwise, check how Word works with other documents.
Word file recovery
A damaged document may or may not open. We will build on this. As an example, I'll use the trial version of Word 2016 that's included with Office 365 Home.
Advice! If one of the methods does not help, proceed in order to the next one.
If the document opens
Work with the document and template settings. I will consider solving the problem step by step. If the error is not isolated and occurs in every created file, read this first.
Forced recovery
Try to force restore the damaged file:
If it doesn't work, restart your PC and proceed to the next step.
Double conversion
Let's convert the file to another format, and then return it to its previous state:
- Go to “Word” → Open → Browse → select the damaged file and click “Open”.
- Click File → Save As → Select the file type to save as Rich Text Format (.rtf).
- Close the file and open it again. Convert it back to a “Word Document” (.docx) using the same method.
Advice! If the problem persists, you can try converting to other formats. When converted to .txt text format, all pictures, diagrams and formatting are lost. Remember this.
Copy to new document
Select the contents of the file except the last paragraph and copy it to another document. If your document has section breaks, copy text between the breaks. To avoid inserting breaks when copying text, turn on the draft mode of the new document:
Removing corrupted content
For cropped documents that do not display all of the content, you can switch to another mode and remove the corrupted data. Determine the page on which the file is truncated and remember the contents of that page. Then:
- Switch to Draft or Web Document mode.
- Scroll the content to the point where it is cut off.
- Select and delete the next paragraph or object.
- Switch back to Markup mode and check if the document is displayed in full.
- Delete content in this way until it is completely displayed in Page Layout mode.
- After the manipulations have been completed, save the document.
Changing the template
This is relevant if you have upgraded to a new version of Microsoft Office, and all your old documents are damaged. First, determine which template is being used:
- Open Word, and on the File menu, click Options.
- Select “Add-ins”, at the bottom in “Manage”, select “Word Add-ins” and click “Go”.
- If “Normal” is displayed in the “Document Template” field, follow the instructions further; if there is a different template, go to step 9.
- To rename the template, close Word.
- Go to Explorer and enter the command in the line: %userprofile%\appdata\roaming\microsoft\Templates
If the document does not open
When a document gives an error when opening directly, we will try to open it using the built-in capabilities of Word.
Opening using Draft mode
To get started, launch Word:
- Go to “File” - “Options”.
- Open “Advanced”, go down to the “Show document contents” section and check the box next to “Show placeholder frames for pictures”.
- Scroll down further to the “General” section. Check the box next to “Allow document to be opened in draft mode.”
- Apply the change and click OK.
- Restart Word, choose File → Open and run the corrupted file.
Using the converter
When using a converter:
- document formatting is not saved;
- Pictures, diagrams and other graphic elements are not saved.
Go to Word and open the damaged file using “Recover Text from Any File” as shown in the image below.
Recovery using third-party services
There is an online service online.officerecovery.com. You can use it to try to recover files:
- Upload a damaged file to the site.
- Wait for the file to be processed and downloaded to your PC.
- Check the functionality of the document.
Another program is called RecoveryToolboxforWord. The principle of use is similar.
If you have any questions while reading the article, ask them in the comments. Also use to contact the administration.