Communication on social networks. Strengthening written language


The advent of social networks has given us unprecedented opportunities to communicate. We were able to reconnect with old friends, classmates and relatives who had gone abroad. We began to learn news faster and expanded our horizons. We can exchange our thoughts, ideas, creativity with a huge amount people, receive their recognition and support. All the more unexpected was the discovery that social networks can bring not only joy, but also disappointment, irritation, depression, and cause depression. Why has our relationship with social networks become so contradictory that sometimes we sometimes want to go away, hit the “log out” button and never go there again? Or just relax for a while?

We trust other people's opinions too much

Addiction to social networks weakens the ability to think critically. This conclusion is contained in a joint study of social psychologists from France, Great Britain, the USA and United Arab Emirates. The authors emphasize that the more we rely on the opinions of our “friends” and the more often we view and distribute their posts, the less willing we are to question what is written in them*. And the less likely it is that in the future we will build our point of view on events without regard to the environment.

* Journal of the Royal Society Interface, 2013, vol. eleven.

We envy others

We come to social networks primarily for the joy of communication. But we risk not getting it. After all, only communication between equal people can be truly lively and interesting. But when we see that users around us are actively posting new photos, talking about their successes, travels, and new acquaintances, we get the impression that they live a more eventful life. Scientists are already talking about the “spiral of envy”: users who feel inferior try to embellish their profiles and thereby make others jealous*. This explains, for example, the dislike of many users for “oversharers” (from over – “too” and share – “to share”) - those who post a lot personal information on your page. After all, because of this, the illusion arises that the lives of these people are more eventful than our own.

* 11th International Conference on Wirtschaftsinformatik, 2013.

We lose control of ourselves

Psychologists from the University of Georgia have discovered that communication on social networks causes a feeling of satisfaction, but only when our virtual environment is dominated by those people with whom we already have good relationships. trusting relationship. Social psychologist Susan Newman explains that status updates and “likes” make us feel like the people we care about are always “connected” and have our back. However, there is also back side: getting used to the support of friends, we lose control of ourselves and become vulnerable. Criticism and disagreement in this case can hurt us more.

* Journal of Consumer Research, 2013, vol. 40.

We rediscover each other

IN in social networks we are much more willing to share our experiences, thoughts and experiences. And sometimes it turns out that our behavior on the Internet sharply contrasts with the image that we create in everyday communication. This is most noticeable when we're talking about about men. It turns out that men are more likely than women to publish their creative ideas, projects and works online. “When men text or post, they feel much more comfortable than when they communicate face-to-face,” says psychologist Seth Meyers. – The habit of communicating remotely, using electronic means, gives men the illusion of security. They can control the communication process and manage it. This allows them to be more open in a virtual communication situation.”* As a result, a misunderstanding may arise in the couple, which over time develops into reproaches: “Are you hiding something from me? You prefer to discuss things that are important to you with anyone, but not with me.”

*According to a Pew Research Center study published February 11, 2014 at pewresearch.org

Today, researchers do not have a clear answer to the question of whether social networks are a uniquely positive phenomenon or, on the contrary, they are rather harmful. And it is unlikely that he will be found. After all, contradictions are also characteristic of our communication in real life. In this sense, social networks are only a reflection of our fears, desires and needs. “Facebook gives us a sense of social recognition,” says Pamela Rutage, a media communications psychologist. – This happens thanks to the psychological strokes that we receive from others. A pedestrian nods at you when you let him pass at the crossing, someone “likes” your post - all these things are of the same order.” Social psychologist Susan Newman adds: “We are just beginning to understand how “likes” and “tweets” affect our psyche. Everything new and unexplored causes rejection precisely for this reason - because rules, traditions, etc. have not yet been developed. clear boundaries between “possible” and “impossible”. And they can only be determined experimentally.”

Most modern people are registered on social networks. The most common social networks are Odnoklassniki and Vkontakte. Every day, millions of users visit their pages to find out news and communicate with each other.

Differences from normal communication

Below are a few points that explain the difference between communication on social networks and regular communication:

Expectation. If during a normal conversation you expect an instant answer to your question, then on social networks you can wait several hours, or even days. Trivial questions: “How are you?”, “Where are you now?”, “How did you pass the exam?” and others may wait a very long time for an answer.

Of course, both Odnoklassniki and Vkontakte provide the ability to communicate through chats, but still the waiting time can be very long. After all, one of the interlocutors may move away from the PC, there will be a power outage or the Internet will crash;

Uncertainty. When our question is not answered, we can spend hours wondering why this is happening. For example, you wrote to the girl you like that she is beautiful, but she remains silent. Maybe she was offended, or maybe she just walked away from the computer - you can’t know for sure. We have to guess;

Full of meaning. When we are through social networks, we are unable to convey the full meaning transmitted information, since we do not have the opportunity to show our emotions through facial expressions, gestures, and intonation. Communication with ordinary words and emoticons significantly impoverishes our capabilities;

Empathy, empathy. In direct communication, we see whether the interlocutor is ready to talk to us or not. On social networks we communicate with an imaginary phantom, imagining the interlocutor as we benefit from it. this moment time. Of course, you can use a video call, but not everyone resorts to this and not so often.

What should I do?

Considering all of the above, it is safe to say that you should not be persistent when communicating on social networks. If you are not answered right away, stop trying to contact your interlocutor again. It may well be that he is busy or simply does not want to communicate at the moment.

Try to clearly formulate your thoughts, write what you want to convey, using emoticons and exclamation marks. Don't be upset if you don't get an answer to your question right away. We are living people and we don’t always sit in front of the computer, waiting for the next message to arrive.

How to communicate correctly on social networks

There are a few general rules, following which, you can benefit from communication on Odnoklassniki and Vkontakte:

If you want communication to take place in the form of a dialogue, not only read messages, but also ask questions, express your opinion;

If the interlocutor answers your questions briefly “no” or “yes”, ask him complex issue, which must be answered with a proposal. If the same communication continues, without succinct explanations on his part, stop the dialogue, since the other party is not interested in it;

Under no circumstances should you immerse your interlocutor in your problems. You don’t like it when you are loaded, so act the same way towards others;

Do not offend your interlocutor with rude words. In general, try not to use bad words, do not speak in a negative way. This will quickly lead to a loss of interest in you as an interlocutor.

Social networks are an important and relevant issue today. IN Lately It is this type of site that is most widespread both in the West and here in Russia. The results of numerous studies indicate that social networks have already reached more than half of all Internet users. In Russia, this figure is still lower than the world figure, but it is growing rapidly.

Social networks have their own positive sides, and negative. So, on the one hand, they turn out to be an invaluable assistant in finding your old acquaintances and friends, in maintaining relationships with them, despite the distance and busyness. In addition, social networks are a valuable tool in the job search process of modern people.

On the other hand, recently scientists have become seriously concerned about how much time is spent modern man while on social networks, raising the question of a possible mental disorder - psychological dependence on social networks.

Social networks are the main reason why people are spending more and more time on the Internet. The famous psychologist Evgeny Anatolyevich Polyakov confidently states that social networks have grown from the category of entertainment into a real psychological addiction. “Instead of official duties, employees spend their time “looking for friends” and viewing new messages, which in turn negatively affects not only the employee’s productivity, but also the person’s psychological state. Torn between work and virtual communication", people experience stress, which in turn affects physical health."

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Public speech at the regional stage of the competition “Teacher of the Year – 2015” “Problems of communication in social networks”

The twenty-first century is considered a century high technology. This century brings to a completely different level of development modern society. Communication between people, exchange various information, job search, relationship building techniques and recreation have already moved from the real world to the virtual world.

Social networks are an important and relevant issue today. Recently, this type of site has become most widespread both in the West and here in Russia. The results of numerous studies indicate that social networks have already reached more than half of all Internet users. In Russia, this figure is still lower than the world figure, but it is growing rapidly.

Social networks have both positive and negative sides. So, on the one hand, they turn out to be an invaluable assistant in finding your old acquaintances and friends, in maintaining relationships with them, despite the distance and busyness. In addition, social networks are a valuable tool in the job search process of modern people.

On the other hand, recently scientists have been seriously concerned about how much time a modern person spends on social networks, raising the question of a possible mental disorder - psychological dependence on social networks.

Social networks are the main reason why people are spending more and more time on the Internet. The famous psychologist Evgeny Anatolyevich Polyakov confidently states that social networks have grown from the category of entertainment into a real psychological addiction. “Instead of official duties, employees spend their time “looking for friends” and viewing new messages, which in turn negatively affects not only the employee’s productivity, but also the person’s psychological state. Torn between work and virtual communication, people become stressed , which in turn affects physical health."

Addiction to social networks is revealed quite simply: you need to ban yourself from social networks for a while, for example for a month, and if there are no problems with this, there is no addiction; if an irresistible desire begins to appear, there is definitely an addiction.

Currently, the Internet is like a worldwide Information system firmly entered into our lives. Being present in almost every home, the Internet has significantly expanded the possibilities in the process of searching and exchanging information, communicating between people, especially with regard to the so-called social networks, which are very popular among people of different ages, especially among young people.

Communication plays an important role in personality development at every age stage, but for young people, communication and interpersonal relationships are the most important factor personality formation.

Today's appearance new sphere communication - virtual has led to the fact that an increasing number of young people are replacing communication with real people communication with a virtual interlocutor.

Social networking sites help young people with “self-presentation”, because by presenting themselves to a virtual interlocutor, a young person can, for example, create an ideal image. Social networks indulge the human desire to look in the best light and allow you to present yourself in the most favorable way.

I very often observe that the modern young generation, even when going outside, does not part with their phones, and therefore with the Internet, i.e. play network games, are on social networks.

In preparation for today's talk, I did some research among my students.

The purpose of my research: to determine the role of the Internet and social networks in the lives of young people and the problems that exist in connection with the use of social networks.

Tasks:

  1. Analyze how often and for what purpose young people visit the Internet and social networks.
  2. To determine whether young people consider online communication a substitute for real communication.

The study involved high school students aged 15 to 18 years, a total of 37 people were interviewed (17 boys and 20 girls), research method: questionnaire. As a result of the study, the following results were obtained.

Most young people spend enough a large number of time on the Internet: 29.5% - up to 5 hours a day, and for 40.9% - the Internet works around the clock, only 4.6% (2 people) of all respondents use the Internet very rarely, it is not of particular interest to them .

The most preferred sites visited by boys and girls are sites containing music and films, search engines, gaming sites. That is, it should be noted that young people use the Internet more as an entertainment resource, rather than as an information one. Only a small number of respondents noted that they often visit sites containing information on academic disciplines, and read virtual books and encyclopedias 8 and 4 people respectively). 30 people chose the answer “other” and indicated that it was “social networks”.

The most popular social networks among the respondents are VKontakte (all 32 people are registered) and Odnoklassniki (all students). 10 people are registered in three social networks, 17 people are registered in five different social networks.

Thus, my research allows us to draw the following conclusions:

The Internet and social networks occupy a significant place in the lives of young people, acting as a means of communication and a way of spending leisure time. Spending a long time on social networks often separates young people from real communication, which is so necessary for the full development of the individual. Although most young people still prefer real communication to virtual communication.

Communication on social networks has the features of simple communication; active users of social networks suffer from language literacy, richness and imagery of speech, which cannot worry me as a teacher of literature.

Since the communication process occurs at a distance, interpersonal contacts are significantly impoverished. People can practice “live communication” skills only in real life, but the virtual life of social networks puts them in a situation where these skills are not used, it becomes more difficult to determine the emotional state of the interlocutor during live communication and therefore it becomes more difficult to choose the right line of behavior. The ease of interrupting contacts does not make it possible to develop the ability to solve complex problems. conflict situations communication.

All this can lead to adaptation disorders in society.

Therefore it is necessary to decide this problem. Here are several solutions: limiting the time spent on networks, searching alternative ways pastime (for example, playing sports, creativity, socially useful activities), increasing time real communication with friends.

Ideally, online communication should complement our lives, and not be the basis of all life activities.

Modern youth tries to communicate in a more simplified, often illiterate language. In the future, this may affect the speech culture of an entire generation.

The network language has already become a new style online communication, and spelling on websites, the presence of spelling errors becomes a habit and causes a decline in literacy;

I asked my students: “Do you monitor your literacy when you write SMS or messages on social networks? Does it annoy you when you find mistakes in your friends' posts? . To which I received the following responses:

  1. Of course, you want to write correctly, but when you write quickly, you somehow forget. You can write “of course”, and “tomorrow” and “go.” But, in the end, the Internet does not require an A in Russian.
  2. You just need to KNOW the rules of your native language so as not to strain yourself. At school, the rules are not given for dictations... although, apparently, it depends on who...
  3. Of course, I watch my spelling. but often, in a hurry, I make mistakes, but I don’t bother with commas. I often place them as pauses. Because I'm in a hurry. And when others write with mistakes, I’m ready to just kill. Well, how can you write like this:
    “Hello. What’s the schedule for tomorrow? I forgot to look at the changes. When you wake up, it’s boring for me to go to school all the time.” This irritates me so much!!!

Of course, as a philologist, I was pleased with such answers. But there were also answers in which children simply do not pay attention to spelling, punctuation, speech culture, as they say, “they don’t bother.” And this is very disappointing.

Russian language is one of the most difficult subjects school curriculum. And for many years, no one doubted the need to know the norms and rules of their native language. Unfortunately, these are difficult times for the Russian language. The rapid negative changes that are taking place in it force many researchers to talk more and more often about the fact that our language is becoming depleted, losing its brilliance and depth. What is the reason for negative trends in the development of the Russian language? Most researchers agree that the problem is based on too active penetration of colloquial, vernacular language into the literary language. They especially highlight youth slang, and in particular Internet slang, considering it the “culprit” that the Russian language is in danger of dying, and they call for a decisive fight against it. Is it so? Or, as other researchers believe, Internet slang is just a natural phenomenon in the development of Russian society, and you need to treat it calmly.

But how to fight? After all, many guys use slang and profanity not only in personal messages, but also in established statuses, exposing a lack of ethics for all to see. And site administrators and moderators don’t even react to this. I believe thatwe should fight for the purity of the great and mighty Russian language, so that society in general and the younger generation in particular do not follow the path of degradation. I constantly have conversations with children about the rules of communication on the Internet. And the children still listen. Analyzing their pages on Odnoklassniki, I notice that there is less profanity, photographs, and statements.

Another problem with communicating on the Internet is that children leave a lot of personal information.They do not hesitate to provide information about themselves, family, address, and the presence of valuables. Almost a quarter periodically end up on “adult sites.” Unfortunately, 95% of parents believe that school teachers should teach children about Internet safety.

Most likely, learn a culture of behavior and communication in worldwide network Children should not only go to school, but also to their parents. Therefore, do not be lazy to check which sites your child “visits” most often and periodically remind him of confidentiality when communicating on the Internet, even with those whom he seems to have known for a long time.

Speaking about the advantages of Internet communication, we can emphasize that communication on social networks makes it possible to communicate with each other at any time of the day. With the help of social networks, real meetings of classmates or fellow students are quite often organized, which, of course, brings people closer together. There is a possibility of meeting people who share your hobbies or are involved in the same professional field, which means exchanging opinions, information and knowledge. This will allow you to learn to analyze and increase your experience. Often this kind of acquaintance leads to cooperation. You can often meet your “soul mate” on social networks. But the coin also has a flip side. Due to frequent spending time on the Internet, many begin to have health problems, some harm their studies, work, destroy families and simply waste their time. All this is happening on a global scale. Therefore, the task of psychologists is to deeply study individual behavior in virtual reality. It is especially relevant to study the influence of social networks on personality in adolescence, since it is at this age that a person is most sensitive to the influence of information and communication technologies.

Obviously the chatscan no longer be excluded from our lives, it would be logical to create a concept of struggle for the purity of the Russian language, for general literacy in this area. I think chat language is an area of ​​linguistic research in the future. In this sense, I would like to recall the words of S.A. Yesenina: “You can’t see a face face to face, the big one is seen from a distance.” Who knows, maybe chats will be the beginning of a mass passion for literacy, a desire to revive the “rich and powerful” Russian language?

Thank you for your attention!


In order to invite a person to a meeting or presentation of your business opportunities, you must first get to know him and start a dialogue. When you talk to a person - find out his interests, hobbies, position at work and other important points for us, it will be much easier for you to invite him to a meeting. Moreover, a well-constructed dialogue in which you not only ask questions, but also answer yourself is half the success. The fact is that a person there must be trust in you, this is one of the main thoughts that I suggest you remember and which I often mention in the BLOG "MLM Online". Most beginning MLM entrepreneurs neglect this point, but meanwhile, it is the gained trust that helps not only invite a person to a meeting, but also increases several times the chances that a potential business partner will become real.

Imagine the situation- A novice MLM entrepreneur wrote to you on a social network. He writes that he is “recruiting a team,” “responsible and serious people are needed,” and promises “high income every week.” Agree, such proposals are already quite boring. Today, 95% of networkers work on social networks in this way. Naturally, this does not inspire confidence among potential candidates, and moreover, it spoils the reputation of network marketing, because people begin to think - “Yeah, I’m being invited to join some kind of pyramid again, they need my money...”. Therefore, you will not get the expected result.

This is why I recommend always starting a dialogue with a person by building a relationship. It's best if you talk to the person 2 or 3 times before inviting them to a meeting or presentation. It has been proven that a person needs 5-6 “touches” to make any decision. In other words, he must see or hear some information several times before making a decision.

A simple example - before making a serious purchase - a car, a fur coat, a telephone or something else - we always go to the store several times, inspect this item, read reviews on the Internet. Rarely does anyone buy an expensive item right away. The same thing happens in the MLM business - a few “touches” help build a trusting relationship with a person, after which the success of a meeting or presentation is almost 99% guaranteed.

How to start a dialogue with a person if you start working on social networks?

The 3 best methods that I have tested in practice are as follows:

1. When you find a person in a group on social networks, the most logical thing to do is to start a dialogue by identifying your common membership in this group and asking an open-ended question like “are you interested in business?” or “Do you live in this city?” What this approach gives: firstly, you are “united” with a person by common interests, which means you can find mutual language; secondly, you ask a question, which means the person must answer you, therefore, the conversation will continue. Below is an example of how I do this on VKontakte:

2. You can invite people from special communities dedicated to job search and employment. Anyone, even someone who is already working, is ready to listen interesting offers. This is why many people do not leave these groups. What if something worthwhile turns up? The main thing here is to build the dialogue in such a way that there is no deception. By inviting people to network marketing, we are not hiring. Accordingly, it is better to let the person understand this so that the meeting goes positively. Below is an example of how you can start such a dialogue:

The goal of this dialogue is not to tell your proposal in correspondence, but to invite a person to a meeting. Therefore, pay attention to giving the person a minimum of information, but at the same time showing the seriousness of your offer. For example, you can say that you first need to talk personally with the candidate, evaluate his knowledge, or you can say that it is impossible to discuss everything here, it is better in person. As a rule, adequate people understand this and agree to a meeting.

3. You can start a dialogue with a person simply by adding him as a friend. Interesting way the fact that you do not write an accompanying message, but simply add a person. Most people have a question: “Are we familiar?”, which means he is already starting to communicate with you. Next, you can indicate that you are in the same group or live in the same city, that you are looking for like-minded people. Here the strategies may be different. Here is an example from my practice:

Here we ask open-ended questions, and if a person is ready to communicate, he answers them. If you indicate common interests, then it would be quite logical to move on to the topic of business.

Any of the above methods work well. You can use what is convenient for you or combine everything together. You can change these wordings, or come up with something of your own. The main thing to remember is that the success of the invitation directly depends on how successfully you build a dialogue with the person and whether you can win his trust. You can find tips on how to build further dialogue in the following entries on the MLM Online BLOG or receive them in my newsletter - be sure to subscribe (form on the right side of the screen) so as not to miss anything important.

Let's summarize:

A well-constructed dialogue is a guarantee that you can invite a person to a meeting, and he will come to it. Communication should begin by identifying common interests, or belonging to the same group, or to the same city. Moreover, depending on the selected target audience You can write to people from different areas and gradually bring the dialogue to the topic of business or additional income. The most The best way building a dialogue - asking open questions, because a person must answer them.






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