The mouse either works or doesn't. Reasons why the mouse does not work

All tips

Hi all! In this short post, I would like to tell you about why the mouse on the computer may not work. This happened to me the other day, later my mouse started working again and I decided to write an article about it. There are several ways to do this. Well, let's get started.

Method 1: Restart your computer

Most often this happens due to a failure of the operating system or drivers. One way to get your mouse back to working is to restart your computer. In my case, this helped, my mouse started working again. Therefore, the most effective and convenient way this is to restart the computer.

Method 2 – checking drivers

If method No. 1 did not help you, then you need to check the drivers. The keyboard will help you do these actions; for this you use the following buttons: Tab, windows, shift+F10, arrows. Go to My Computer => Properties => Device Manager => Mice and other pointing devices. If you see the words “mice and other pointing devices” opposite Exclamation point, this means that you must reinstall the drivers on your computer.

Method 3 – check the functionality of the mouse itself

If both of the above methods did not help you, then you need to make sure that your mouse is working at all. To do this, you need to plug the mouse into another USB port. If you have another computer, you can use this method or check the functionality of the mouse with your friends. If your mouse doesn’t work even then, then you’ll have to spend a little money.

Well, that's where I end my post. I hope my tips helped you get your mouse back to work. The most common method that helps is restarting the computer. By at least in my case it helped. With this I say goodbye to you. Bye everyone!

Sincerely, Albert Karamov.

Quite often, a typical user is faced with the problem of a malfunctioning mouse. There may be several reasons for this, and it can be difficult to determine a specific one why the computer does not see the mouse. This article discusses the most common problems and breakdowns that arise with “rodents” of different types. price categories And technical features. So let's get started!

Why the computer “does not see” the mouse: how to determine the cause and solve the problem

Malfunction of any input device can generally be attributed to one of three reasons:

Broken USB port;
The device itself is broken (in our case, the mouse);
Device drivers are not installed or are not working correctly.

In addition to the above, there may be another reason. For example, in additional software or driver incompatibility. But first, let’s look at these three problems, because almost always they lead to the fact that the computer “does not see” the mouse.

USB port is faulty

Before talking about the failure of the mouse itself, it makes sense to check the USB port to which you connect it. Very often the mouse refuses to work because the port is physically broken. By the way, the same applies to the PS/2 port, which is used to connect older models to personal computers. So, first of all, let's check the connector itself.

Visual inspection of the connector

This is what a working USB port looks like

A working USB connector will work with other USB devices. So first of all, try connecting a flash drive or another mouse to it. If the computer “does not see” them either, then the port is broken or faulty.

First check for physical defects. To do this, carefully inspect the connector. It should look something like the photo above. Mainly check if the white strip is cracked (may be black or blue for USB 3.0). If possible, look deeper. You will see six golden contacts. The absence of any of them also indicates a breakdown.

If the USB port visually appears to be working properly, the reason may lie in the software.

Checking the USB port software connection in Windows and Linux

Since the computer does not “see” the mouse, it makes sense to check whether it “sees” the USB port itself. The easiest way to do this is through the BIOS. To enter the BIOS, you need to press a certain key (Del, F12, etc.) in the first few seconds after turning on the computer. You can usually see a prompt telling you which key to press.

Go to BIOS using the Del key

After entering the BIOS, find the menu item (moving with the arrow keys) “Integrated Peripherals” or “Advanced”. Enter it Enter key. On the screen that opens you will see the “USB Configuration” item. Enter it.

Setting up USB in BIOS

The “USB Functions” and “USB Controller” items must have the property. Otherwise, press Enter to switch mode.

Device Manager window

Now let's check the USB port drivers. To do this in Windows, follow the path: Start -> Control Panel -> Hardware and Sound -> Device Manager. In the window that opens, find the “USB Controllers” item and double-click on it. The presence of a question mark next to any of the rows of the list indicates the absence of a driver. This means it needs to be installed. The driver may be on the disk that came with the motherboard or (for laptops) on the manufacturer’s website. If there are no signs, right-click on each item and select "Update Drivers".

You can check the connection and USB port drivers on Linux with the command “lspci | grep -i usb". Its result will be a list of USB ports, the number of rows of which should correspond to the number of available connectors on the device. For example:

00:03.0 USB Controller: Silicon Integrated Systems USB 1.1 Controller (rev 0f)
00:03.1 USB Controller: Silicon Integrated Systems USB 1.1 Controller (rev 0f)
00:03.3 USB Controller: Silicon Integrated Systems USB 2.0 Controller

So, if none of the above helped or did not occur, then the problem is still in the mouse itself.

Video: installing a USB driver

The mouse itself is broken

If everything is fine with the computer, you need to check the hardware and software of the mouse. Among the main hardware reasons for the malfunction of the input device are:

Sensor malfunction;
Broken cable or USB adapter;

Sensor malfunction

Very often the cause of a mouse not working is a broken sensor. It is quite easy to determine, but not always. Most modern optical mice the sensor lights up red. Just turn the mouse over (while it is connected to the computer) and check this fact.

Working sensor

But many manufacturers (especially laser “rodents”) make the sensor invisible, that is, without a characteristic glow. Then it is impossible to manually determine whether the sensor is working. In this case, move on to the next point.

What to do if the cable or USB adapter breaks

If you are using wired mouse, it makes sense to check the wire connecting the device and the computer. Strong bends can cause damage. In addition, check the USB output of the mouse itself (just as you checked the computer’s USB port earlier).

Wireless mouse adapter

If you use a wireless mouse, check its adapter in the same way. If it breaks, the adapter can be replaced with a new one. But only a service center employee can choose the right one. So it's better (and cheaper) to just buy a new mouse.

Problem with the software

If none of the causes of the hardware failure are identified, most likely the problem is in the software. Namely, in the drivers. First of all, if the mouse suddenly fails, restart your computer. Sometimes this helps, but not as often as I would like.

The main problems with driver operation can be classified as follows:

The driver is not installed;
The driver is not suitable for your device;
The driver is out of date;
Program conflict.

Driver not installed

Logitech Mouse Driver Window Example

The reason may be obvious, but not always. The fact is that not all manufacturers put a driver disc in the box with the mouse. If you don't have it, go to the official website of the mouse brand and look for the driver there. After installation, you may have special program to configure the mouse (as, for example, in the photo). Launch it and follow the internal instructions.

To check whether the mouse driver is installed on Windows, go to Device Manager (the transition process is described above). There, find the item “Mice and other pointing devices.” The absence of question marks indicates correct operation drivers. You can immediately update it, as we did earlier for USB ports. To see installed drivers on Linux, enter the command "lspci".

By the way, most manufacturers load basic driver into a USB adapter or output, so you don't need to worry about installing it. In this context we're talking about rather about special driver programs.

Not suitable for your device

If you downloaded the driver yourself, there is a high chance that it simply does not suit your device. In this case, it is better to remove it. If the mouse does not work either with or without a driver, contact support on the manufacturer’s website. They will help you choose what you need software.

It is likely that the driver version for your mouse is not compatible with your specific operating system. For example, older programs are not supported on Windows 10, or not all manufacturers produce drivers for Linux-like OSes. You can find out about compatibility on the manufacturer’s website or on the box with the mouse. IN in this case Only reinstalling the operating system or replacing the mouse will help. Remember that you can return the item to the store up to 14 days after purchase.

Video: installing the driver through the device manager

The driver is out of date

It's unlikely that old version The driver suddenly stopped working, but it is still possible. Just find the update on the manufacturer's website or simply reinstall the driver.

Program conflict

This problem quite often causes incorrect operation many programs. Its essence is that some applications may enter into a “conflict” - prevent each other from executing their code. A conflict most often occurs when two programs are similar. For example, if you installed additional software to control or configure your mouse, it may conflict with the main driver. As a result, the mouse stops working altogether.

On Windows, you can easily determine if there is a conflict. To do this, restart your computer in safe mode. Now click “Start” and place the cursor in the “Search programs and files” line. Type "msconfig" and press Enter.

msconfig utility window

On the "Services" tab, check the box next to the words "Do not display Microsoft services" Now uncheck all services in the main window. Restart your computer. If the problem is truly a program conflict, your mouse will work in this mode. Go back to "msconfig" and restore all the markings.

Knowing that the problem is a program conflict, you need to try to remove those applications that you installed recently. If you remember at what point the mouse stopped working, there will be no problems at all.

Video: how to determine what is missing in the software

Why doesn't the mouse work on my laptop?

Let's find out the main reasons why the mouse on a laptop does not work.

Windows terminology

In that manual The troubleshooting steps assume that the user is using Windows (XP/Vista/7). Please note that instructions may vary for different versions modifications.

The "Start Menu" is a window in the lower left corner of the user's screen that can be accessed by clicking the " Windows" or "Start".

« Control Panel" is a window that links to many of the computer's settings. Usually it opens from the menu " Start" On the right half of the start menu there should be a button labeled “Control Panel.”

Additionally, there may be a button that says " Devices and Printers", which is a shortcut to most mouse settings. Note: If you don't have a comfortable mouse, you can access the Control Panel by pressing the Windows Key + R, typing " control" in the dialog box that opens and pressing Enter or the "Ok" button.

Types of mice that can be used on a laptop

If we talk about the types of mice that can be used on a laptop, we can note the main ones:

Optical. Or as it is also called a wired laser mouse.
Optical wireless mouse . This device works via Wireless Bluetooth connection using a special signal router that is connected to the laptop.
Well, the last thing is the Touchpad. This thing is important part each laptop, which makes the device mobile and convenient for many.

By the way, we have already talked about best mice this year.

How to use my computer without a mouse

A broken mouse can be a unique challenge. If you don't have a backup mouse that works, navigating your computer can be difficult. Luckily, if your keyboard still works, you can still do almost everything you can with a mouse.

This article explains how you can do many basic things without using a mouse, here's a short list:

TAB: Allows you to navigate between different selectable items in your current program(for example, switches between links on a web page). note that SHIFT+TAB behaves the same, but moves your selection in the opposite direction.
ARROW and ENTER: When using the menu at the top of the program (File, Edit, Help, etc.) you can use the arrow keys to select which menu item you want to use, then click ENTER to use it.
ALT+TAB: Switch between running programs.
ENTER: Typically can be used to left-click.
SHIFT + F10: Can be used to right button mice.
WINDOWS KEY or CTRL + ESC: Opens the Windows Start menu.
ALT+F4: Closes the current program.
WINDOWS KEY + R: Allows you to run various programs. Type "control" and press ENTER to launch the Control Panel.

Mouse won't turn on

When the computer is on but there is no light coming from the bottom of the mouse. Let's find out the main reasons why the mouse on a laptop does not work?

Incorrectly connected

In case the mouse cursor is not responding, make sure your USB is connected to a USB port that can be used. Make sure the only mouse connected to your computer is the one you're working with.

The mouse is on, but the cursor does not move

You have confirmed that the mouse is turned on (for optical mice there is a light at the bottom), but moving your physical mouse does not move the cursor on the screen.

Textured surfaces are better because they allow the mouse to more easily recognize movement. Choose a mouse pad that is not shiny or transparent. You can temporarily use some type of paper or folder to place under your mouse.

The mouse is dirty

If the bottom of the mouse is not clean, dirt may interfere with the sensor's operation. Use a damp towel or wipe to clean the bottom so the light has a clear path back to the sensor.

Incorrect computer settings

Your mouse settings may be changed in some way. To fix this, go to the control panel (menu " Start"or "Windows" -> "Control Panel").

Then go to the section Equipment and sound" and look in the section " Devices and Printers" (note that "Devices and Printers" can be directly accessed from the computer's Start menu). Select the "Mouse" option.

The settings will then appear on your screen. Select "Default" and then exit it. This will change the mouse settings to standard settings. If this doesn't work, try restarting your computer. Turn off and then turn your mouse back on your computer after the restart process is complete.

What to do if the cursor jumps around

During normal use, the mouse sometimes exhibits radiation behavior.

Using the wrong surface (mouse pad)

The mouse may be unresponsive because you have it on a clear or shiny surface.

The mouse needs a surface that can reflect the outgoing beam from the LED to the sensor in the mouse.

The mouse is dirty

Buttons don't work

You can click the mouse, but nothing happens on the computer; OR, you can't press the mouse buttons.

Check for obstacles

Make sure nothing is blocking the buttons. Paper, crumbs, or food may resist the buttons or prevent them from clicking correctly. Try blowing under the buttons or using something small (like a paperclip) to remove larger obstructions. If you can't easily remove the obstruction, disassembling the mouse may be a viable option to check for hidden blockages.

Incorrect computer settings

The issue is resolved as in the method above.

Buttons can be replaced

If your mouse is older or has been used for a while, the buttons may be so worn that they are ineffective. If so, you can restore them by replacing the worn parts.

USB is worn out or broken

Any USB mouse cable is susceptible to damage if you press it frequently, get it caught in the door, or let your cat chew on it.

Remove damaged wires

If part of the cable is damaged, you can cut out the broken part and solder the internal wires together.

Replace damaged plug

If the USB plug itself is damaged, you can unplug the plug and solder a new one.

conclusions

We hope you figured out the reason why the mouse on your laptop does not work. If you have your own options, talk about them in the comments.

The mouse is an integral part of any computer system and since 1981, it has become the main tool for interacting with the operating system.

Therefore, it is not surprising when the mouse on a computer or laptop freezes and does not respond to anything, no matter for how long: it freezes for a second, for a few seconds, periodically or constantly, it is infuriating.

Unfortunately, such a problem exists and practically does not depend on the OS, be it windows xp, windows 7 or windows 10, especially if it is a wireless mouse.

Most often, the mouse cursor slows down and freezes due to its own fault. Why? Because consumers, as a rule, are guided by two criteria - price and wired or wireless.

It is not right. Choosing a mouse is even more important than choosing a keyboard and choosing it is not easy, since great amount different types, shapes and models flooded the market.

In this post I will partially touch on the choice, since you may need to buy a new one after reading this guide.

The main part will relate to the topic of the article - why a wireless mouse often or sometimes freezes on a computer or laptop.

What are the differences between computer mice?

There are two main types - optical and laser. Both technologies are very similar. Both use a beam of light that bounces off a surface and informs the computer of the mouse's position.

Laser technology allows for much more precise interaction, making it a popular choice for gamers and other users who need precise cursor targeting.

Laser also allows you to get a higher DPI, which is especially important for gamers.

For regular user dots per inch above 1000 are more than enough, and there are practically only such models on the market.

The advantage of optical technology is that they are simply cheaper. Even in the case of gaming ones, the models are very similar to each other, differing only in the sensor and greatly in price.

If you want to use your mouse on almost any surface, you should look at one with a laser sensor.

It will not work only on a sheet of glass or other transparent surfaces, although there are exceptions, for example, Logitech Performance Mouse The MX is equipped with Laser Tracking technology, which allows it to be used on glass (with a thickness of 4mm above), as the laser is so precise that it can reflect the beam of microscopic imperfections in the glass.

An alternative to optical and laser sensors is provided by Microsoft with BlueTrack technology, using a wide beam of blue light.

It can work on any surface (except glass and mirror surfaces) while ensuring precision. Although she doesn't The best decision for hardcore gamers, but office users will feel the difference in technology.

How I fixed the problem with my wireless mouse constantly freezing

It annoyed me to the point of fury that my mouse constantly began to freeze for several seconds - in the center of the monitor, in the left top corner, in a word, this happened everywhere - it froze and did not move.

I repeat, it started to freeze, it worked fine before, only I used it on a laptop.

I analyzed the situation, the only thing I noticed a difference in was that when I was connected to the laptop I was next to it, but in the computer the distance increased to at least 1 meter and there were 2 obstacles in the way in the form of the wall of a bedside table and a computer desk.

Then I bought a USB extension cable, as in the picture below, connected the dongle to it and placed it near the mouse.

A miracle happened, the freezes stopped, the nerves calmed down, the work returned to normal, in a word, the mouse froze due to a bad pairing.

The first reason why a computer mouse freezes is a weak sensor.

If you have problems with your computer mouse freezing - it does not always respond to pressing a key, or changing its position, then the first thing you should check is the sensor.

The optical sensor reacts to objects that are sent by a beam of light - that is why the cursor moves and responds, which changes position on the screen.

Keep in mind that it should not be placed directly on glass or slippery surfaces.

In addition, it is worth cleaning the sensor, wheels and keys (you will need to disassemble them) - a can of compressed air and a toothpick are ideal for this.

The second reason why a computer mouse freezes is drivers.

Problems associated with the operation of a computer mouse can also be caused by a driver installed on your computer or laptop.

To remove and reinstall the pointing device driver, open Device Manager and look for the Mouse and Other Pointing Devices section.

Then select the HID-compatible mouse, and RMB select the "Uninstall" option. After this procedure, restart your computer - the system will automatically install the default driver.

The third reason why a computer mouse freezes is USB ports.

The problem can also be caused by USB ports, connected to motherboard. If you have not yet been able to solve the problem of your computer mouse freezing, you should check whether the device is damaged.

The easiest thing would be to connect the mouse to another computer. This way you can be sure that the problem is not with the device, but the cause should be looked for in the computer.

In addition, you can test your computer mouse in Safe Mode - to do this, upon boot, press the F8 key and select the Safe Mode menu item.

If it turns out that the mouse works properly in Safe Mode, then the reason is likely to lie in the system settings.

If your mouse is connected to the front USB port of your computer, try connecting it to the rear USB port. That's all. Good luck.

Often occurs on personal computer This is a situation where the mouse does not work. This may result from hardware or software problems. This article outlines a method for eliminating this problem. By following the instructions outlined in this material, you can, in most cases, restore the operation of the manipulator. After all, most modern users simply cannot imagine working on a PC without a mouse. The manipulations described below cannot be classified as tasks of increased complexity. Even a beginner can handle them and solve all the problems in a situation in which the mouse does not work.

First stage

It is necessary to start the procedure with the simplest one. First of all, reboot operating system. Sometimes one of its components freezes, and because of this the mouse does not work. Reinitialization it can solve the problem. To reboot in the "seven" using the keyboard, you must perform the following steps:

press the “Start” button;
in the window that opens, use the cursor keys to move the marker to “Shutdown”;
press the right arrow and call up the menu;
in it you need to select the “Reboot” item and press “Enter”;
then everything will go automatically.

If the keyboard does not work, then you can use the “Reset” or “Power” buttons. In the first case, it is enough to briefly press the first of them. Then the reboot will happen automatically. But with “Power” it’s a little more complicated. You need to hold it down and wait until the PC turns off. Then system unit turn it on.

Switching

The next step is to check the hardware resources of the manipulator. If you have it wireless, then replace the batteries and check its operation. Another common reason why a mouse does not work is a blocked port. In such a situation, you can simply connect it to another connector (if you have a manipulator USB type). For the purity of the experiment, you can connect your manipulator to another computer, and from it to yours, if possible. This will allow you to accurately identify the cause of the problem. If your mouse does not work in such a situation, then most likely it is faulty and it is easier to purchase a new one. But in the opposite case, you need to reinstall the drivers.

Drivers

Another common reason that the mouse does not work is problems with drivers. They can either be downloaded or installed from a CD, which should be sold as a kit. Next we take the following steps:

Next you need to install new software. To do this, launch the installation package and follow its instructions. It is recommended to do a similar procedure with software for connection ports. It is usually located on the motherboard CD.

conclusions

Mouse not working? It's OK! This article outlines recommendations that, if followed, can solve this problem in a certain number of steps.