MTS call center phone number. MTS support service - toll-free technical support phone number

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Thanks to the support service, you can solve absolutely any work-related problems at any time mobile communications. But remember that when making a call to an operator, it is not always possible to get through immediately the first time, since the line may be busy, since the specialist is busy consulting another subscriber. But don’t despair, as a rule, the conversation does not last long, you just have to wait a few minutes and they will definitely answer you. The MTS company employs quite a lot of specialists who can solve problems of any nature.

If you have an IMPORTANT or very URGENT question, ask!!!

This article will allow you to learn how to contact the operator if necessary. You will need to remember these methods in order to quickly resolve the current situation if necessary.
If you don't know where they disappear cash from your account, if your SIM card has been blocked, if you want to activate a certain service - for all these and many other questions you can contact your operator, he will certainly help you.

You can get advice from a specialist if:

call the MTS operator number to the company;
visit the company office;
write an email;
send a fax.

It is impossible to say which of the listed methods is more effective, since in any case you will be provided qualified assistance. The MTS company takes care of its customers and creates all conditions for prompt customer service.

What number to call MTS support service?

Wide selection of specialized rooms 24/7 support companies cellular communications designed specifically to provide operational assistance network subscribers. However, many customers are increasingly wondering how to call a live MTS operator from a mobile or landline phone.

Contact MTS support

Easily!Very difficult!

How to call the MTS operator for free from a mobile phone

The 24-hour support service works specifically for all subscribers using the company’s cellular services:

From the phone keypad, dial short number 08-90 ;

A small note, or what MTS is silent about: support by number 0890 is provided to subscribers from 8 a.m. to 10 p.m. Moscow time. The rest of the time to this number on typical questions A robot answers the callers. Keep in mind. From 10 pm to 8 am call the number 8-800-250-08-90 .

Video about the work of the MTS support service and the operator’s attitude towards its customers

Taking into account the constant very common problems subscribers who can dial to the MTS support service, I advise you to use the help of the operator’s support in one of official communities on social networks, fortunately, 90% of users have accounts there: MTS Group VKontakte And MTS community in Odnoklassniki. Judging by the reviews of subscribers who asked for help, they respond quite quickly.

How to call the MTS operator for free from any mobile or landline

24-hour support service works for all subscribers using cellular services of any other company or for calls from landline numbers:

8-800-250-82-50 ;
You can listen to the voice menu to the end and wait automatic connection with a consultant;
If you don't want to listen to hints automated system, then you can press buttons 2 and after 0 on the keyboard;
Before connecting, the subscriber will be asked to evaluate the work of the support service;
To refuse or agree to the assessment, the user must press the appropriate keys;
A connection to a free consultant may occur after some time of waiting on the line if all employees are busy.

Lifehack! If you can’t get through by calling 0890, and you need help urgently, then if there is a phone nearby with a SIM card from another operator, call the number 8-800-250-82-50 from a phone connected to another telecom operator. MTS “thinks” that a subscriber from another operator can call about the transition and quite quickly “connects” with a live support employee. I checked it myself this method repeatedly. Works.

How to call the MTS operator from a mobile phone using a federal number

24/7 support service is available for all subscribers using Additional services companies (online banking, home Internet and television) or for calls from landline numbers:

Dial the number using the phone keypad 8-800-250-08-90 ;
You can listen to the voice menu to the end and wait for the automatic connection with a consultant;
A connection to a free consultant may occur after some time of waiting on the line if all employees are busy.

For legal entities And corporate clients use the number 8-800-250-09-90 . Calls to the support service for MTS subscribers are absolutely free. Calls to numbers indicated are not charged for any user mobile network and landline numbers, provided the subscriber is located in any region of Russia (for example, Saratov or St. Petersburg).

How to call an MTS operator from a mobile phone while roaming

The 24-hour support service is free for all company subscribers or for a fee for calls from landline and mobile numbers of other operators:

Dial the number using the phone keypad +7-495-766-01-66 ;
You can listen to the voice menu to the end and wait for the automatic connection with a consultant;
A connection to a free consultant may occur after some time of waiting on the line if all employees are busy.

How to call the MTS Ukraine operator from a mobile phone

For Ukrainian subscribers of the company contact employees contact center possible in the following ways:

111 – free of charge from mobile numbers of the Ukrainian network to dialogue with an employee you need to dial “0”.
– paid emergency connection with an MTS support worker in Ukraine.
0-800-400-000 – free for all Ukrainian mobile network operators and landline numbers.
044-240-00-00 – paid connection for calls from any number except landlines Kyiv.

When you try to call an MTS operator, you understand that the company has provided all the options to limit as much as possible the possibility of a “live” conversation between the client and the operator. Many issues can be resolved by visiting the MTS website or receiving information from an auto-informer. Sometimes you find yourself in a situation where you need to call the MTS operator number and only a living person can understand the problem, but a robot cannot do this. This is where the need to communicate “live” arises.

How to call a “live” MTS operator

If you have already tried to contact the MTS operator, you may have come to the disappointing conclusion that this is not easy to do. However, there are options to call hotline and talk to a support representative, although you will have to be patient and wait for the connection:

“Call to the operator’s official phone number for MTS subscribers” If you are a client of the company in Russia, Uzbekistan or Belarus, you can call two toll-free numbers 08460 or 0890.

To be connected to a support representative, you must wait voice menu and press button 2, after 0. You will be connected to an operator, but you will have to wait a while. But if you really need it, be patient.

Help Desk is designed to provide technical support to its users and answer any questions, at any time of the day or night. This service is absolutely free and available to all clients of the company.

In the article we will examine the following questions: how to contact operators and why it works.

Why do users need help desk?

The operator provides a number of services related to mobile communications, the Internet and banking services.

Existing subscribers have questions regarding the operation of the connection; various problems may occur with the telephone, the Internet, etc. Support understands all issues and situations and helps clients solve their problems. Here is a list of questions that are most often asked:

How to switch to a new tariff plan
How to disable or enable certain functions
Why is the Internet not working?
How to unlock your phone
How to activate SMS notifications and much more.

Ready to answer all these questions technical support and consultants. She works 24/7 without breaks and is ready to conduct consultations at a time convenient for you.

Mobile technical assistance

Most people have problems with mobile communications: the Internet does not work, they forgot their PIN code, or they cannot log into their personal account. If you encounter any problems with communication or the Internet, you need to contact an MTS specialist for help.

Calls can be made at a time convenient for you throughout the Russian Federation. Such calls are completely free for MTS network clients. All problems that clients address are resolved quickly and efficiently.

How to contact the operator using a short phone number?

If you have any questions, you can call mobile device to a short number.

Other numbers

There are others official telephone numbers firms that provide consulting services to clients. You can contact the operator by phone. 8 800 250 8 250 .

If you have questions regarding work Personal account MTS, call tel. 8 800 250 08 90.

The call is free.

How to contact while roaming?

In order to contact the support service operator, you need to dial the number (in international format) +7 495 766 01 66 . You'll get detailed information about services such as " International access" and "International and national roaming» If you call from a number that belongs to the MTS network, the call is free. For other numbers, fees are charged according to the terms and conditions of the operating companies.

Alternative methods of communication

The mobile operator provides alternative ways contact the operator based on your problems. Consider the following methods:

If you are a corporate client of the MTS network and you have problems, then you can call 8 800 250 09 90. For corporate clients there is a separate phone line, which works around the clock to solve customer problems.
There is a service on the online page for corporate clients virtual manager, which provides real-time advice and quickly resolves problems.
On the company’s website there is an option “Form feedback" With its help, you can ask a question that concerns you, complain about the company, or leave positive feedback about the operation of mobile communications. Your letter will be reviewed by a competent manager, and you will receive a response as soon as possible. —mts.ru
Operators work with their clients on social networks. If you have questions or problems, you can contact us for help. social network VKontakte, Odnoklassniki, Facebook and Google Plus. MTS employees will provide you with qualified assistance.

How to contact the MTS operator from a landline number?

What to do in a situation when it doesn’t work for you mobile phone or you are unable to reach managers on all available mobile numbers? If you have a landline phone number, you can contact a specialist through it. By calling tel. 8 800 250 08 90, you will contact the MTS company manager. First you will be taken to voice commands and listen useful information, if you have not found the answer to your question, go to an MTS specialist. When you don’t have time to listen to information because you need to fix a problem, you can press key 2, and then key 0. When a free operator appears, he will connect with you and solve your problem.

A telephone call from a landline number is absolutely free.

Get help without a phone

What to do when your mobile phone is stolen and you urgently need to block it?

The simplest and in a fast way will contact the nearest MTS contact center, where they will make necessary actions to block a mobile account.

By visiting the official website of the operator (mts.ru), you can leave a message using the feedback form. As soon as the message is processed, you will receive a response. This option is free and you don’t have to ask questions. limited quantity once.