The Wi-Fi button is gray and inactive - what happened to the iPhone? Wi Fi icon with exclamation mark.
It doesn't matter which one you have iPhone version. It could be the old 4S or the brand new 6S Plus. Quite often, smartphone owners Apple visit service centers with a request to restore their Wi-Fi functionality. Everyone has different problems. For some, the phone finds networks nearby, but cannot connect to them, while for others, there is an inactive icon gray. What to do if Wi-Fi on your iPhone doesn’t work? Is it possible to overcome this problem on your own? Or is there no chance and should you go to the master?
What to do if WiFi doesn't work on iPhone?
As we have already found out, problems with Wi-Fi not working are different. Accordingly, the methods for solving them are also different. In general, you can fix any malfunction yourself - the Internet is full of instructions on repairing and disassembling smartphones, but is it worth getting under the body of your iron friend? Good question, Yes? There is always a chance to do even more harm, rather than eliminate the root of the problem.First, let's try to understand why Wi-Fi can become “Gray”. Offhand, we can name the following options:
How to “cure” Wi-Fi yourself?
As you have already noticed, on your own a common person without special knowledge, it can only affect the operating system. That is, if it hardware failure, You can fix the problem and get your Wi-Fi working again.Let’s say more, it’s unlikely that you’ll be able to independently determine what kind of “disease” has affected your gadget unless it’s a glitch in the OS. Yes, of course, if before this it fell into water or onto asphalt, you can guess what led to such a problem. But it’s better not to guess, but to contact a specialist.
As for the fourth option, you can try to solve the problem. It is enough to simply reset all settings, that is, roll back to the standard.
How to do it?
The procedure is extremely simple and will take you no more than five to seven minutes. Well, let's get started (make a backup):1. Find the icon labeled “Settings” and tap on it;
2. A menu opens where you need to select the “Basic” sub-item;
3. At the very bottom there is the inscription “Reset”, click on it once;
4. All that remains is to choose what exactly you want to restore. Since our failure is software, we will have to reset all settings - select the appropriate item;
5. We agree that everything custom settings will be lost. To do this, click on the “Reset all settings” button again.
Actually, this is all that is required of you. Now wait until the smartphone reboots - do basic setup, if necessary - synchronization. Well, then try to check if yours is working. iPhone Wi-Fi. If this does not help, there is only one way out: contact a specialist at a service center for diagnostics and further troubleshooting.
Problem: On a device with Android icon Wi-Fi is not blue, but grey. The Internet works, sites open, but it doesn’t work Play Store (Google Play). Also, there may be a situation when Wi-Fi is connected, but there is no Internet, and again the Wi-Fi icon is gray. How to eliminate similar problems and their varieties on Android, read below.
Causes and solutions to the problem with the wrong color of the WiFi icon
Reason 1: The wrong date is set on the device
People often confuse day and month and can, for example, set 2014.02.07 instead of 2014.07.02. Solution: install the correct one current date. We recommend visiting the section Settings, Options, date and time:
and check the box Automatic detection date and time:
Reason 2: A dubious Android application like Freedom or an ad blocker is installed on the device
Remove everything unwanted applications, which supposedly block ads, promise to speed up slow phone or serve for free use paid programs and games.
Reason 3. The hosts file has been changed
If on a rooted device the user or software has changed system file hosts, there may be no Internet, the Play Market may not work, or the “no internet” icon may be displayed (In English Android it sounds “Connected. No internet”). If you have root rights, check the file /system/etc/hosts and, if necessary, remove from it extra lines(leave only 127.0.0.1 localhost)
Additional solution to gray Wi-Fi icon problem
If all else fails, we recommend installing DrWEB antivirus for Android. If the Internet does not work on your phone, you can use it on your computer, then download it to your phone and install it. Reviews on the forums indicate that to fix the problem of the “gray Wi-Fi icon”, sometimes it’s enough just to launch Doctor Web and the icon will turn blue.
If your smartphone runs on Android platform 5.0 Lollipop, and you are connecting to the Internet via Wi-Fi, you may encounter the problem of displaying an exclamation mark next to the usual Wi-Fi icon. What does it mean? How to solve the problem and is it necessary to do it? Let's start with the fact that the symbol "!" indicates that it would be a good idea for you to find out more about the wireless network that you decide to use - the warning is associated with it. There may be many solutions to this problem, but we have found so far the only way, which actually works.
So, the problem is related to the wireless network. To solve it, we suggest setting a static IP address for that particular Wi-Fi connections. This means you need to know the available address in local network, gateway address and DNS addresses (DNS1 and DNS2) for the network. For the latter, you can use the default Google DNS addresses 8.8.8.8 and 8.8.4.4. We do not claim that this is The best decision, but it works.
Procedure:
- Go to " Settings" on your Android device, find the Wi-Fi subsection.
- Find the network you are connected to this moment, press and hold its name, then select “ Change network».
- At the bottom of the screen, select " Show advanced features", then select " IP parameters"and further" Static".
- Enter necessary information about the network in the suggested fields and click " Save" Once you do this, reboot your device. When the device reboots, take a look at the notification panel and make sure that you were able to connect to the same network without an exclamation mark indication.
It is quite possible that you will have to perform these steps repeatedly - for each of the wireless networks that you use. But usually an update operating system to Android Marshm solves this problem once and for all. Until then, a simple static IP address will protect your device from " ! ".
If you're having problems connecting to your Wi-Fi network (such as authentication or connection stability), try the solutions below. You can tell if there's a problem by seeing an exclamation mark next to the Wi-Fi icon on your Pixel or Nexus device's screen.
After each step, try connecting to the network again and opening any website on the device.
Step 1: Check your settings and reboot your device.
Step 2: Determine the source of the problem.
- Device
Try connecting to the Wi-Fi network from another device, such as a laptop or a friend's phone. If the connection is successful, the problem is likely with your device. - Net
Try connecting your device to a different Wi-Fi network, such as at a café or at a friend's house. If the connection is successful, the problem is most likely on your network. - Internet
Does your device connect to the network but can't access the Internet? The problem is probably related to your Internet connection.
Step 3: Fix the problem.
Troubleshooting device problems
Troubleshoot network or internet connection problems
Restart your Wi-Fi router or modem
If you have access to your router or modem, turn it off and on again. Here's how to do it:
- Unplug your router or modem's power cord from the outlet for 15 seconds.
- Reconnect the power cord to the outlet.
- Make sure all cords and cables are securely fastened on both sides.
- Wait a few minutes for indicator lights the modem or router will not work in standard mode.
If the lights are not blinking as instructed, the problem may be with your modem, router, or Internet connection.
In this case, contact your network administrator or Internet service provider. The problem may have occurred due to a power outage or internet connection reset.
Sign in to connect to a public network
Typically, to work with public network Wi-Fi (for example, in a cafe or airport) you must log in on the authentication page. Otherwise the connection will not be established.
If this page appears when you connect to the network, sign in or accept the terms of use.
If the authentication page does not open, run the following actions:
- Check to see if a login notification appears.
- Try opening a new web page in a new window.
If this doesn't help, try connecting to the network again. Here's how to do it.
Question from a user
Good afternoon.
Tell me what can be done - yellow appears on my laptop often exclamation mark that Wi-Fi without internet access.
After a while it disappears, but constantly waiting for the network gets boring. I'm thinking of buying a cable to connect the laptop to the router directly (but then there will be no mobility) ...
Alexandra.
Good afternoon everyone.
The described problem with accessing the Internet via Wi-Fi is not that uncommon (I think that most Wi-Fi users We have encountered it more than once, and will encounter it again...). It occurs for many reasons, and I will analyze the most basic of them in this article (so to speak, I will give recommendations for restoring the network). So...
How to restore Internet access via Wi-Fi
The appearance of the error is shown in the screenshot below - a yellow exclamation mark lights up in the tray on the Wi-Fi icon; if you move the mouse pointer over it, you will see a characteristic message. Also, users often find out that something is wrong with the network when they try to open some web page - and instead see a message in the browser stating that the resource is unavailable (and this happens with all sites).
An example of an error: when you hover over the Wi-Fi icon, Windows reports that the connection is without Internet access...
Now about the decision...
Try rebooting your router and laptop
Oh... For many problems with your computer, it is recommended to restart it. And this time is no exception either (this error often occurs after the computer wakes up from sleep mode (hibernation). The fact is that after waking up from hibernation, Windows “thinks” that it is working with the old IP address, but the router has already given it a new one - and in As a result of this lack of agreement, connection problems are observed) ...
To reboot the router, you can use special button on the device body, or simply disconnect its power supply from the network for a while.
I note that with many connection problems, this is forced reboot Helps quickly restore network functionality...
Important!
By the way, I highly recommend checking whether there is Internet on other devices using this Wi-Fi network- on a tablet, phone, etc. This will help you understand whether the problem is in the laptop (with Windows), or a problem with the router or provider.
Diagnose problems
On Windows (by at least in 10) there is a very smart network diagnostics, which many underestimate. Meanwhile, by running it, you can correct the lion's share of errors, and at least roughly know “where to dig”...
And so, click on the Wi-Fi connection icon right click mouse and select (see screenshot below).
Next, the wizard will start: it will automatically check all the parameters, correct errors, restart the adapter (if necessary), and at the end of its work it will give you a message: that everything is in order and I have fixed the network, or indicate some kind of problem.
For example, in my case, the diagnostic result is “The DNS server is not responding.” This error occurs most often when there are problems with your Internet provider, or there is a communication channel break. For example, if you cut the network cable at the entrance (or simply remove the Internet cable from your router), you will see the same error...
Remark!
The article will tell you what to do if DNS servers do not respond (Internet failure and sites do not open) -
Check what's wrong with yours network cable Everything is fine
This advice follows from the previous point. First, take a look at the router itself: if everything is in order with it, one way or another, the LEDs on it should be lit and blinking (try disconnecting the Internet cable from the router, and then connecting it again - the number of lit/blinking LEDs should change, provided that everything is in order with the network cable) .
In addition, check the Internet cable from your PC to the entrance area. It is not at all uncommon for the cable to be chewed by pets or local “ghouls” to cut the cable in the entrance.
Is there a problem with your Internet provider?
Many users are in no hurry to call the provider, meanwhile, at the other end they can very quickly tell you whether everything is in order (which means you can quickly figure out whether it’s worth continuing to look for problems at home).
By the way, problems on the provider’s side are not that uncommon. You can find out about major interruptions on the provider's forums (or official websites. By the way, in these cases it is difficult to reach him by phone - they usually hang up).
Also, the provider may change the settings, forgetting to notify you (or you ignored the notification).
Try to register Google DNS or Yandex. Check your settings network connection.
Often, when the Internet is not available due to a failure of the DNS servers (in this case, most often, applications such as Skype, torrents, etc. work, but the pages do not open in the browser).
In this case, try to write DNS servers from Google or Yandex. Their stability will be higher than the DNS of many providers in our country, which means access to the Internet will be more stable...
To register DNS, you need to open properties wireless connection. I'll look at it in order...
First you need to open a list of all network connections on your PC. To do this you need:
- press Win+R;
- enter ncpa.cpl ;
- press Enter.
How to view network connections in Windows 7/8/10
By the way, you may have more than one connection (as in my case), but several (you need to select the wireless option, if the English name is "Wireless...") .
After that, open properties "IP version 4 (TCP/IPv4)" . See screenshot below.
Next, you need to move one slider to the “Obtain an IP address automatically” mode (check this network connection setting!); the other one, related to DNS, set to the “Use the following addresses of DNS servers” mode - and register DNS from Google 8.8.8.8 and 8.8.4.4 (or from Yandex 77.88.8.8). See the screenshot below.
Save the settings and check the network functionality.
Check your router settings
Wi-Fi without an Internet connection often occurs due to a faulty router settings. Or, alternatively, your Internet service provider may have changed the settings required to access the network. For example, not long ago I was faced with the fact that my provider changed the login for accessing the Internet via the PPPoE protocol (the sad thing is that no one notified about this... Therefore, in the previous steps, I recommended asking the provider if everything is okay...) .
In general, setting up a router is a separate and big topic. Therefore, in this step I will provide a couple of links to my articles on this topic. I recommend checking it out.
How to connect and configure new wifi router yourself - instructions with pictures -
How to enter the router settings, and what to do if the settings do not open -
Test your network without antivirus or firewall
Well, the last thing I recommend is to temporarily disable your antivirus and firewall. This, of course, happens infrequently, but still, it happens that for security reasons and care for the user, they block the network (especially, I was guilty of this before Norton antivirus IS when setting the maximum protection level. Apparently, they restricted the user from everything where it was hypothetically possible to pick up an infected file).
Most modern antiviruses can be disabled via their tray icon. For example, with Avast antivirus- this is done simply: just select the item "Manage Avast Screens" - and then specify the time for which the antivirus will be disabled. Everything is simple and fast...
For shutdown built into Windows firewall, go to get started control Panel . Next you need to open the section " System and safety" , then "Firewall" Windows Defender" (see screenshot below).
Then click on the menu on the left "Turn the firewall on or off...".
Set all sliders to mode and save the settings.
After checking and Wi-Fi settings connections, and antivirus and firewall are recommended to be turned on (and adjust them accordingly if they were the cause unstable work Wi-Fi. For example, you can reduce the level of security they provide from maximum to medium) .
Additions on the topic are welcome (constructive criticism too).