How to remove a password in Android. What to do if you forgot your password, code or pattern

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Often, users of mobile gadgets running on the Android OS are faced with the problem of disabling the screen lock. Installed graphic key, password or PIN code, but the owner of the device wants the protection to be removed with a simple movement of a finger, or the screen is not blocked at all. Trying to simply go to the menu and remove restrictions, the user sees that he cannot access the necessary options, since the necessary lines are inactive. This error has a fairly simple solution, and now I will tell you what needs to be done to remove restrictions if these actions are prohibited by the administrator, encryption policy, or credential store.

Settings menu with error message "Prohibited by administrator, encryption policy, or credential storage service"

Why does the administrator ban error occur?

Besides that mobile gadgets on Android platform have built-in programs that ensure data security, many users install additional funds protection and, without knowing it, trigger the administration or encryption policy. As a result, the owner of the device turns on such protection that he himself does not have access to certain settings of the tablet or phone.

Also, the error message “Forbidden by the administrator, encryption policy, or credential store” may pop up when installing any useful software, which has a certificate that changes the settings of the mobile device. In this case, the application requests permission to activate the device administrator, and if the user confirms the action, after installation is complete, a message pops up stating that the administrator has been activated.

Administrator activated

The third reason is corporate security policy. That is, if you use your device to access information from your employing organization, and your email remotely connected to the company network, the error may be caused by the actions of IT specialists. In this case, before solving the problem, you should contact them and together try to eliminate the “Forbidden by the administrator, encryption policy, or credential store” error.

How to fix the “Forbidden by your administrator, encryption policy, or credential store” error

If the problem arose after installing an application that provides additional protection for the device, then if this program is not needed, it must be removed. If you do not want to delete the application, you can disable the administrator so that no one can control the phone third party programs. To do this, in the gadget settings you need to go to the security menu and go to the “Device Administrators” item.

Device Administrators

If there are any programs in this menu, especially ones that are unknown to you, you need to click on their name. If a message pops up stating that the administrator is activated and allows the application to lock the screen, this means that these rights must be removed from this program - uncheck the box or move the button. If necessary, you can log in again this menu and again give the application the right to lock the screen.

Programs located in the "Device Administrators" menu

The next step is to clear the device certificates that do not allow you to reduce the security level of the device. The required item is located at the very bottom of the “Device Administration” menu. Depending on the gadget, it is called “Clear credentials” or “Clear certificates.” In both cases, the same action is assumed - deleting all certificates. Select it and confirm the action.

Cleaning up certificates

If you are afraid that you will lose personal data in the process of deleting certificates, create them backup copy. Important files you can send them to the cloud, and then download them again to your phone. Nothing bad will happen to the device itself. A big plus of the Android OS is synchronization with a Google account. In this case, all contacts are stored on the cloud by default. If in doubt, check the synchronization. To do this, go to the “Accounts” or “Accounts” menu in the settings and click on Google. There you will see all the necessary information.

Google account

For normal operation restart your smartphone or tablet, go to the security menu again and check whether the lines that previously contained the error message “Forbidden by the administrator, encryption policy, or credential storage” have become active. If yes, then feel free to disable the screen lock or activate simple unlocking finger.

This method should give the desired result - unlock inactive fields. If this does not happen, then the last option is to reset to factory settings. Before performing these steps, save important information: personal photos, videos, files necessary for work, since all data will be lost when resetting.

In contact with

Devices running under operating system control Android systems, have a multi-stage protection system. But in some cases, having installed protection, users do not know how to remove it. Therefore, we will figure out how to install protection and how to remove the screen lock on Android, if the need arises.

How to install protection

First, we will describe in detail how to set a password on Android. To do this you need to perform the following manipulations:

In addition to this, there are also special utilities on Google Play, which allow you to lock and unlock your Android display, but at the same time have a much wider range of options than ordinary ones. Both paid and free versions. One of best utilities this type is Pattern Lock Screen.

What to do when you forgot your pattern key on Android: Video

How to unlock

Now let's look at how the Android display is unlocked:

Of course, to unlock the screen of an Android device in this way, you need to remember the password. But very often users forget the codes they enter.

Disabling screen lock on Android: Video

How to reset a forgotten code

There are two main methods to get into operating system if you have forgotten your password.

The first is a factory reset. To do this, you need to go to “Recovery” mode. The way to get into it depends on specific device: to find out the algorithm, you need to contact official instructions or in technical support manufacturer. In the menu select “ Factory Reset" All contacts and SMS will be erased, but the password will disappear along with them.

Android? Don't worry, there are several ways to regain access to your mobile device. In this article you can find the main options for resetting the lock, both the simplest and more complex ones that require additional programs. One of these methods will definitely help solve the problem with a locked phone.

Account details

A simple way to unlock Android if you forgot your password is to restore access using your Google account. This method will only work if the tablet or phone is connected to Wi-Fi or mobile network. This is a mechanism of the system itself that helps in the event of an incorrect password or pattern.

If you enter the pattern incorrectly more than five times, a window will appear warning you about a thirty-second block. The message “Forgot your pattern key?” will appear on the device screen, and when you click on it, you will be asked to enter your Google account information. After you enter your email address and password, the device will unlock.

If you have forgotten your account information, you can restore it on the official Google website.

If there is no Internet connection

The first method, showing how to unlock an Android if you forgot your password, will not work if there is no Internet, since the login and password for your Google account will be impossible to verify. An Internet connection must be established.

To do this, you need to turn it on and off or simply restart the device. Immediately after turning on, the top bar will appear (it is also called the notification center, or information center). Pull it down and turn on Wi-Fi or Mobile Internet. After this, you can enter your username and password, and the device will be unlocked.

If there is no Wi-Fi nearby and mobile Internet is not available on your SIM card, you can do the following. Just use a different SIM card, pay attention in advance whether the Internet service is connected and whether there is money on the balance.

You can also connect the device to the Internet using a LAN adapter. To do this, you will need the adapter itself and a router connected to the Internet. The device connects to the Internet using an adapter, which will allow you to check the correctness of the entered Google account data. You should be aware that not all devices support operation via a LAN adapter.

For older versions

The third method, which tells us how Android if you forgot your password, most likely will not work for versions above 2.3. You just need to call the locked device and answer the call. After this, you can go to the settings and simply disable the pattern lock.

Low battery method

The fourth method, showing Android if you forgot your password, is based on a low battery message. It will also work for a phone. Wait until the battery runs out, the device will notify you about this. Then you can enter the power status menu, from there go to the main menu and disable protection using the pattern key.

Disabling the lock via computer

The fifth method will work if enabled. This feature can be enabled in the “For Developers” menu. If it was enabled before blocking, then disabling the graphic key protection will be easy.

All subsequent methods that tell you how to unlock an Android if you forgot your password are based on deleting the gesture.key file, which contains data about the key. First, download and install the ADB Run program on your computer. After this, you can connect your phone or tablet to your computer.

To understand how to unlock an Android tablet if you forgot your password, read the following instructions.

Launch the ADB Run program. The program is controlled using number keys and the "Enter" button. Now you should go to the menu and select the sixth item called “Unlock Gesture Key”.

The program will offer a choice of two options: method 1 and method 2. The first method deletes the gesture.key file. The second method removes data from the system.db file. Choose one of the methods. The device will be unlocked, all that remains is to reboot it.

Unlocking via Recovery menu

Several methods for unlocking a pattern key are based on manually deleting the gesture.key file. To use these methods, your device must have Recovery menu.

Sixth method. Download the file manager Aroma and install it using the Recovery menu. Now go to /data/system/ and manually delete the gesture.key file. The device can now be rebooted. Enter any pattern and the screen will unlock.

The seventh method is similar to the sixth. Download the gest.zip file for Android, install it from the Recovery menu and reboot your device. Now you can enter any pattern, and the android will be unlocked.

Contacting the service center

If you are not comfortable with technology, do not forget that you can contact service center. The technician will be able to solve your problem in a few minutes. In difficult cases, flashing the device will help.

Reset data

There is another, ninth way to unlock a phone or tablet using “recovery,” but it is not suitable for everyone. The fact is that the devices have a function to return to factory settings. With this data reset, photos, videos, pictures, music and other files will remain unchanged. But SMS phone book all contacts, programs and notes will be deleted. It is recommended to enter all your contacts into your Google account so that in such cases you can restore them.

In order to return to the factory settings using the "recovery" menu, you need to turn off the device (preferably remove the battery for a few seconds), enter the "recovery" mode and select the menu item called " Wipe Data/Factory Reset.” Navigation through the menu is carried out with the volume key, selection - with the power key. After some time, the phone will reboot on its own (in some models you need to reboot manually) and will be unlocked. Not everyone knows how to use the “recovery” menu, so let’s look at this method in detail using an example different models phones.

Samsung

How to unlock Android if you forgot your password? Samsung allows you to reset the key using the Recovery menu.

First turn off the device. Simultaneously press and hold three buttons - “Home”, “Power” and “Volume Up” (if there is no Home button, then you only need to press the last two). Hold down the keys until the menu appears. Using the Volume key, select “wipe data/factory reset”, then press the Power key, in the same way select “yes - Delete all user data” in the menu that appears. Reboot your device by selecting “reboot system now”.

NTS

How to unlock android htc what if you forgot your password? Turn off your smartphone, if possible, remove and insert the battery. Go to the Recovery menu by holding the power button and the volume down button. Release the buttons when the android image appears. In the menu you need to select the Factory Reset item (in some models it is called Clear Storage).

LG

How to unlock Android LG if you forgot your password? Turn off your phone, hold down the power button and volume button. An image of the android will appear. Select Recovery Mode using the Volume button and confirm with the Power key. The android image will appear again. Now select “Settings”, then “Factory” Data Reset", confirm the decision by selecting "Yes".

Fly

How to unlock Android if you forgot your password? Fly allows you to disable the pattern when resetting data.

Turn off your smartphone, remove and insert the battery. Enter the menu using the power button and volume up. First select "recovery mode" », then “wipe data/factory reset” and “Yes”. Reboot your device by selecting "reboot system now".

Resetting the lock using the application

Finally, the tenth and last method of resetting the pattern. This method is simple, but to use it you should think in advance about how to unlock your Android if you forgot your password. That is, in fact, even before the blocking itself. Root rights are required to use.

Download and install the application SMS Bypass, allow him to use Root rights. Now, to unlock your smartphone, you just need to send a message to it with the text “1234 reset”. You can change the text yourself.

If the device is already locked, then with the Internet turned on, you can install the application remotely through your Google account.

By default, any smartphone or tablet, after pressing its power button, prompts you to swipe across the screen. Only after this you will be taken to the desktop. This is done to prevent the device from performing any actions on its own while in your pocket. Google Company does everything to make the lock screen as convenient as possible. But sometimes people still wonder how to disable the screen lock on Android. This can be done very simply.

But first, a little theory. If you disable screen lock completely, it may cause some problems. It’s not without reason that Google increases the functionality of the screen, allowing you to go directly from it to taking photos, making calls, and sometimes some other functions. If you don't like the traditional way of unlocking your device, then why not try a different one?

At the time of writing, the following types of screen locks were standard for Android:

Swipe across the screen- the same traditional unlocking method.
Entering a PIN code- a very old method that is quite secure. The simplest selection of a PIN code does not work here, since after several unsuccessful attempts a timer appears - a new entry will be available only after it has expired.
Graphic key- ideal for those who remember better visual information, not a set of numbers.
Fingerprint- most reliable way protect the information contained on your smartphone. It is almost impossible to outwit the fingerprint sensor.
Iris- its scanning has been implemented in the Samsung Galaxy S8 and S8+. In the future, this unlocking method will be implemented in other flagship devices.
Entering your password- most long method unlocking. A password differs from a PIN code in that it can contain letters and other symbols.

You can find many other lock screens on Google Play. They may use other methods - for example, solving a math problem. But this is more of an indulgence than a real improvement of the existing system.

Removing the lock screen

If you want to remove the lock screen, you will have to dig into the settings. However, there is no need to be afraid. If you follow our instructions, the whole process will only take you a couple of minutes:

Step 1. Go to " Settings».

Step 2. Go to the section " Safety" Some devices skip this step.

Step 3. Select " Screen lock».

Step 4. Here click " No" or " Absent».

This way you can disable the pattern or remove any other types of screen lock. However, do not forget that the system may require you to enter a password or PIN code, if one has been set. This was done for security purposes - what if you now have someone else’s smartphone in your hands? Therefore, it will not be possible to remove the password from the lock screen without entering it.

What to do if the pattern key or password is forgotten?

Everything is much more complicated if you have forgotten your password, PIN code or pattern. In this case, you won’t even get to the settings section. Fortunately, the problem can be resolved on some devices. Graphic lock screen after several unsuccessful attempts to enter the key, it may offer to get to the desktop in a different way - by entering data from your Google account .

If Internet access is disabled on your smartphone, you will have to reset settings to factory defaults, using Recovery mode. User files In this case, all settings will be deleted from the phone. At the same time, the screen lock will be eliminated - it will return to its original as before when you need to swipe your finger across the display.

What makes us, mobile phone users, graphic code security or introduce an incredibly complex security combination on cellular device connections? Most likely, your answer is: compliance with safety measures. At the same time, in the numerous “ranks of the mobile army,” the question that naturally arises (due to the forgetfulness inherent in human nature) does not lose its current relevance: how to remove the lock from a Samsung phone. As you may have guessed, the “hero” of our story will be the products of the well-known Korean brand Samsung, and we will focus our attention on the most important operational point - software protection mobile device and ways to restore access to its functionality.

A reminder of something important, or a memory of a “treacherous rake”

Of course, none of the phone owners are immune from an extremely undesirable manifestation of our consciousness - forgetfulness. And everything would be fine if each user “acquired” an account in advance and stored identification data in a safe place. But not everything is so rosy, since many of us forget to write down secret symbols, and some are completely deprived of the possibility of “Internet safety net”, since “slightly” outdated models do not have the ability to unlock using account. However, how to remove the lock from Samsung phone, which has served you faithfully for a long time, you will find out in just a few minutes!

Protection from ourselves

Literally everything Cell phones equipped with a locking system. The operating principle of the locking device for different models can be expressed by an individual design feature: a lever, a floating button, or touch glass. However, all this variety has one purpose - to protect against unauthorized user influence on the keyboard, touchscreen or other controls of a cellular device. But this is, so to speak, an “innocent type of defense.” A much more complex mechanism is provided when a total blocking algorithm is applied, which can only be canceled by entering strictly defined data. However, more about this.

Secret code to lock a Samsung phone

Each cellular device has an engineering menu with which you can control the hardware potential of the mobile unit. However, you can enter it only by knowing special combination. Perhaps, such information was previously considered secret, but today the mystery and secrets are compensated by extensive Internet support. For example, almost all Samsung devices respond to the command *2767*3855#. This code copes well with the unpleasant “surprise” ( forgotten password locks) not only on older versions of the Korean brand. However, with personal information, which is located in the “bowels” of the device, will have to say goodbye, but the phone will become available for use again.

Our days: “monsters” of high technology

How to unlock a new generation Samsung phone? The unequivocal answer expresses a complete focus on global support from the manufacturer. In other words, modern Android devices have the ability to be identified on the network using the ID previously assigned to them. Only thanks to this, your “lost” access password can simply be canceled, of course, if the authorization process in the service network is successful. The main thing is to know your account information.

Enter the required data type randomly several times.
After some time, an invitation message will appear.
Enter your data in the specially designated check boxes and wait for a server response.

It is worth noting that such a service is not always effective, so if the result is negative, look for “salvation” in the paragraph below.

Replacing the access password: a practical guide

In the case when all attempts to remember the graphic key or character code unlocking was not successful, and the answer to the question of how to unlock a Samsung phone is urgent, do the following:

Turn off your phone and remove the SIM card from your Android device.
Press the Vol+, Power and Home buttons in sequence.
Wait for the Samsung logo to appear.
IN engineering menu select Wipe and confirm your choice with the Power button.
In the next list, use the same key to activate the line delete all user data.
Use the option and wait for the reboot process to complete.

All the steps described above will allow you to return the phone to its original condition, since, in fact, this is nothing more than the notorious Hard reset. Therefore, your data, unfortunately, will be completely lost. However, you, dear reader, still received one of the answers to the question of how to unlock a Samsung phone.

Factory reset alternative

A pattern or symbolic password can be reset in a fairly “harmless” way. Simple in appearance but incredible effective program Adb Run It will especially easily save you from headaches and visits to the service center due to “memory lapses.” Don’t be offended; take this statement as an ordinary embellished comparison. So, first of all, you will need a USB cable, as well as the distribution kit of the program mentioned above.

Launch Adb Run.
In the main window of the program, you must press number 6.
Next, select one of the presented methods, which can be launched by entering 1 or 2.

There is a possibility that the restriction will not be lifted when using these two reset methods. However, you can always use the manual debugging option.

A practical solution to the question of how to unlock your phone using standard Windows tools

IN command line(Start menu/Run/cmd) enter:

· cd/
· cd adb/progbin
adb shell
rm /data/system/gesture.key

Another option for restoring access:

cd/
cd adb/progbin
· adb shell
· cd /data/data/com.android.providers.settings/databases
· sqlite3 settings.db
· update system set value=0 where name=’lock_pattern_autolock’
· update system set value=0 where name=’lockscreen.lockedoutpermanently’
· .quit

Remember that the phone must be connected to the computer, and the drivers must work correctly with the synchronized device.

old problem

How to remove SIM card lock from Samsung phone? This is, so to speak, a timeless issue that requires a software solution. Only software can defeat this type of “malicious defense.” This problem usually occurs in older models from the Korean manufacturer. To remove the SIM lock of a cellular device, the time-tested “Samsung Unlocker” program is used. However, even if you, dear user, perform all actions correctly and according to the instructions, positive result not guaranteed. The only fail-safe method is flashing.

It is worth noting that for an uninitiated person, unlocking is an incredibly difficult task in practice. The usual blocking of the phone and “unlinking” from the operator are incomparable various problems. Therefore, it is recommended to turn to specialists, since there is a high chance of ruining a known working phone, even an old one, through not fully conscious actions.

Attention: "secret codes"

Samsung phones are probably the most recoverable mobile devices. And an incredibly extensive list of well-known service teams there is obvious confirmation of this. Some codes effectively help solve the question of many about how to remove the SIM card lock from a Samsung phone. Agree, it’s convenient - by entering just a few numbers, you can reset your cell phone settings, limit or expand the functionality of your phone. However, you must be confident in the veracity of the information provided. There are simply “killer combinations”, the action of which can have unpredictable consequences for the device. For example, a Samsung phone can be unlocked using the command *2767*3855#.

But not everyone knows that this code can “completely demolish” the imei of some phone modifications, without which, by the way, the device will not be able to fully function. Korean developers have provided for a large number of different numerical variations of the impact, thereby opening up almost unlimited possibilities for restoring the performance of their own products.

A few words about competitors

The reliable Finnish mobile phone Nokia does not need advertising. At the same time, the question of how to remove the lock from a Nokia phone is no less relevant. However, earlier models are practically not amenable to “manual deactivation”, and modern smartphones have even more reliable protection than their predecessors. Of course, none service codes You won't be able to unblock the Finn. Unless using the same ID account.

By itself, this function only supported by new units cellular communications, for the rest of the Nokia line, only firmware and complex software manipulations remain. However, we are still presenting to your attention a method for unlocking some not particularly capricious modifications, representatives of which are relatively outdated samples of serial production.

We shoot using software

The example below will resolve the question of how to unlock a Nokia phone. The only difficulty in implementation of this enterprise- this is the need to manufacture a certain device that will allow you to enter the device into a special access mode Test mode. However, everything is really achievable and absolutely easy to put together.

The special cable consists of three “crocodiles” that are fixed to the contact terminals of the battery phone. You also need to have a standard DATA cable.
Two contact pins “+” and “-” are soldered to the USB “plug” (observing the polarity of the port).
From the negative wire you make a branch through an intermediary, which acts as 4.7 ohms. This limit switch will be connected to the BSI contact of the device (usually this is the far right leg, closer to the middle). However, you can always find your bearings by the graphic markings of the battery.
Download Nokia program Unlocker, then install it on your computer.
Connect the cords and after the software recognizes your device, click on the “Read code” button.
Congratulations, the question of how to unlock your phone is now, so to speak, resolved for you.

Summing up

Perhaps someone will remain disappointed after unsuccessful attempts to “open the mobile shell” using the methods presented above. But, as you know, the absence of a result is a result! Try, try and gain experience. After all, you didn’t go to the service center for help, which means you have an ambiguous interest in the cognitive process, and this is a big plus in any sense. The topic “How to unlock if you forgot your password” will never lose relevance in the solution. Perhaps your knowledge, which will accumulate over time, will help more than one person. However, your competence will primarily play in your favor: it will save you a lot Money, time and, of course, nerves. Don't block knowledge - develop!