How to unsubscribe paid. How to disable paid subscriptions on Megafon via SMS, USSD and personal account

Many users of mobile operator services often wonder how to unsubscribe from Megafon subscriptions? Cellular operators often impose on their customers options and services that are additional. As a rule, a certain fee is charged for them (perhaps not immediately, but after a certain period of time, when the test period ends). If a subscriber does not need paid services, he should know that he has the opportunity to unsubscribe from them at any time.

If you find that money has begun to disappear from your personal account somewhere without a trace, then you just need to check and disable paid subscriptions on Megafon. You can unsubscribe from all paid options using the following options:

• By going to the official Megafon portal in your personal account;
• Using the “Mobile subscriptions” option;
• Via SMS message sent from a phone;
• Via instant USSD request;
• Using the SIM menu in a mobile device;
• Through a call to a mobile operator;
• By personally visiting one of the service provider's branches.

How to delete a subscription in your Megafon personal account?

Each Megafon subscriber has access to control of various operator services. To do this, you need to follow the step-by-step instructions.

1. Log in to the system by going to the official web resource of the cellular operator. For authorization, a login and password are usually used, where the login is the current mobile phone number. If you do not know your password, you just need to dial the following combination on your device: *105*00# and the call key.
2. The main page of the site contains all the necessary information about the operator’s services. In order to view the list of subscriptions for a specific number, you must click the “My services and options” link, which is located opposite the “Services” section.
3. The list of activated services can be viewed in the “MY” tab. Here you can refuse paid options on Megafon using your cell phone.

Mobile subscriptions to help you cancel paid services

To disable subscriptions, you should go to the online resource podpiski.megafon.ru. In the window that opens, you need to click on the “ENTER” button. Then you need to enter your mobile phone number and verification code. Then press the “OK” key. After this, you will receive a message with a password that you need to enter on the subscription site, after which you press the “LOGIN” button.

In your personal account you will be able to view information about all possible services to which the subscriber is subscribed. To block an unnecessary option, follow the “Unsubscribe” link.

How to cancel a paid subscription via SMS?

If you do not have access to the Internet, it is possible to disable the necessary options via text messages. To do this, you need to send a message with the “STOP” test to number 5151. After a certain time, a message will be received in response to the request, which will contain information about the list of active options, as well as detailed instructions for unsubscribing from them.

Canceling options using the USSD short command

When using the USSD command, you can also cancel connected unwanted services. In order to find out what services are activated on a number, you should dial the following combination on your smartphone - *583# and the call key. Your request will receive a response message containing a list of enabled functions, as well as ways to disable them.

We manage subscriptions using the SIM menu of the smartphone

Almost all modern cards have their own menu. To find it, you need to enter directly into the smartphone menu and find the “MEGAFON PRO” option. If there is no such item, then it is recommended to replace the card with a more modified one by visiting one of the nearest Megafon subscriber service centers.

To check your existing subscriptions through the menu, you need to go into it, then press the “Megaphone” button, and then go to the services section. The next step is to select subscriptions and go to the active services section. After this, your smartphone should receive a message with information about connected subscriptions and how to cancel them.

Disabling paid services through the operator

To do this you need:

1. Call the Megafon hotline and wait for a connection with an operator;
2. You need to clarify with the operator which options are connected to this number;
3. To disable specific options, the operator can request information about the passport data of the number owner. After providing the necessary data, you will be provided with instructions on how to disable a particular service.

Removing subscriptions in the Megafon office

If none of the above methods suits you, you can use an alternative - visit one of the nearest Megafon salons. You must have an identification document (passport) with you.

During a personal meeting with a Megafon employee, you will be able to find out detailed information about the connected options, and also, with his help, cancel any of them.

Remember, you can disable paid services at any time using any of the above methods. Refuse unnecessary options in a timely manner and keep the state of your personal account under control.

Every second subscriber of the Megafon network has at least once in their life encountered a situation where money begins to disappear from their mobile account. People who are used to controlling the costs of sending SMS and making calls simply do not understand why their balance is decreasing day by day. It's all about paid subscriptions. Perhaps they were connected by you accidentally or imposed by the operator. Do you want to get rid of spam and advertising messages? Then we recommend that you read this article. It describes in detail how to disable paid subscriptions to Megafon.

general information

First, you need to find out which mailings the Megafon-PRO subscriber is subscribed to. Disabling a subscription that is unnecessary and uninteresting will not be difficult at all. But we'll talk about this later. For now, let’s look at ways to obtain information about connected services. You can choose the option that is convenient for you:

1. Sending a USSD code. On the telephone keypad we dial *505# and the call button. After a couple of seconds, you should receive a message with a list of services you have previously connected. Set aside only the interesting and useful options of Megafon-PRO. It's quite easy to disable a subscription you don't need. You just need to click on the “Delete” button.

2. Sending SMS. The text of the message consists of one word - “INFO”. We send it to number 5051. The response SMS will contain information about your existing subscriptions.

3. Using the Service Guide system. This option is only suitable for those subscribers who have registered on the mobile operator’s website. If you are one of them, then you need to do the following:

Visit your “Personal Account” on this website.

Go to the “Changing the set of services” section. At the same second, a tab will open containing a list of connected services with an indication of their cost.

Carefully study the list of Megafon-PRO options. You can disable a subscription that is not of interest to you in just two clicks. Most likely, this list will contain several mailings that mercilessly eat up money from your mobile account.

4. Call the operator. Have you been unable to obtain information about connected subscriptions yourself? Don't despair. In such a situation, you should rely on the help of the operator. Just dial 0500 and press the call button. A specialist will solve your problem in a matter of minutes. However, you must understand that in order to receive such information, you must provide the operator with some information about yourself - provide your passport details and give a code word.

Dangerous connection

Cases of mobile fraud are increasing every year. Subscribers, without knowing it, fall into traps. How does this happen? There may be several options here. For example, a person was subscribed to paid newsletters without his consent. Funds for downloaded content are also debited from your mobile account. Many subscribers receive messages with links to various sites. Someone immediately deletes them or puts them in the “spam” category. However, there are people who follow these links and are then surprised that money disappears from their Megafon accounts. Not all subscribers can disable their subscription to the site. Some of them find it easier to accept losing money.

Megafon-PRO: disable subscription

Blocking paid services and subscriptions

You have disabled unnecessary mailings, but this does not guarantee complete ridding of advertising and spam. However, you should not get upset and worry ahead of time. You have the opportunity to block paid services and subscriptions. To do this you need to do the following:

Step #1. Send an SMS with the word “Off” to number 5051 or dial *505*000# to make a call.

Step #2. Send a message to 5051, indicating “Ustzaban1” (without quotes) in the text.

Step No. 3. Call 8 800 550 0500 (free for all residents of the Russian Federation).

"Stop content" service

The Megafon company always takes care of its customers, offering them profitable tariff plans and interesting options. Recently, a lot has been done in the field of security. The Stop Content service will help subscribers protect themselves from unexpected expenses that arise when accessing paid short numbers.

To activate this option, you need to dial *105*801#. In a couple of seconds you should receive an SMS notifying you of the completed actions. Now you don’t have to worry about paid messages, USSD requests and content provider subscriptions. They will no longer arrive on your phone. The service is provided free of charge, which is good news.

Is it possible to return money written off by scammers?

The answer to this question is of interest to all people who have fallen for the tricks of attackers. Getting your money back will be difficult, but still possible. First, try to collect as much information as possible about the incident that happened to you. What might you need? The time the message was sent, the website address or short number and, of course, the exact amount (down to the penny) debited from the account. We also recommend taking a screenshot.

Where should the collected information be provided? You can contact the nearest Megafon office. In addition to evidence, you will be required to provide a statement. In most cases, Internet providers are responsible for illegal withdrawals of funds. Therefore, you may be sent to the office of the company renting the short number. If you receive a refusal there, then feel free to contact the police.

Megafon-modem: how to disable subscriptions

The Internet is an integral part of our life. Using a special modem, Megafon subscribers can listen to their favorite music, download videos, communicate with friends on social networks and much more. The only thing that darkens this whole picture is constant mailings containing spam and advertising. What should Megafon-Internet users do? How to disable a subscription that eats up money and ruins your mood?

You need to do the following:

1. Visit the operator’s website and find out exactly what subscriptions you have.

3. To prevent Megafon-Modem from receiving SMS with subscriptions and other content in the future, it is necessary to prohibit the mobile device (tablet, PC) from accessing the website http://wap.megafonpro.ru.

Conclusion

The article contains instructions that will allow Megafon subscribers to disable unnecessary subscriptions, saving money, time and nerves. We hope that the information we presented was useful to you.

If money is withdrawn from your account from time to time for unknown reasons, then first of all you should check your connected subscriptions. It is possible that along with free subscriptions, paid ones are also activated. Some of them connect automatically when you visit certain sites. In addition, the operator may initially provide subscriptions for free, but after a few weeks or a month you will have to pay for them. Therefore, if they are not deactivated before the end of the grace period, funds will be debited from the account.

How can I find out which subscriptions are connected?

You can use different methods to obtain information about connected subscriptions.

– Using USSD command– dial the combination *105# and click on the call. In the menu that appears on the display, press “1”. After this, access to your Personal Account will open. Depending on what information you need, you should click on:

“2” – you can obtain information about those subscriptions that the subscriber has the right to deactivate;

“3” – you can view the list of paid subscriptions. Information comes in the form of SMS;

“4” – you can find out about all active subscriptions, a list of which will be presented in the message test.

Information about paid and activated options can also be obtained by sending a request *505#, after dialing which click on the call.

– Via SMS– send a message to number 5051, in the text of which write INFO or INFO. In response, you will receive an SMS with a complete list of paid subscriptions.

– Using your Personal Account– unregistered subscribers must initially go through the registration procedure. To do this, you need to fill out a special form - indicate your login, which is your mobile number, and password. To obtain it, the combination is intended *105*00# , dial which to click on the call.

After registration, you will have access to your Personal Account, where, by going to the services and options section, you can view all active subscriptions.

– Using the portal– follow the link http://podpiski.megafon.ru/ and after registration and authorization you can obtain the necessary data.

How to disable paid subscriptions?

After you have received information about active paid subscriptions, you can begin to disable them by choosing one of the most appropriate methods:

– Via SMS– send a message to number 5051, and in the text you should write STOP or STOP. The same text message can be sent to the number from which the service activation notification came.

– Using your Personal Account– after logging into your personal account, you need to go to the “Service Management” section, where you can disconnect. To do this, click on the “Disable mailings” button.

– Using the portal– follow the link http://podpiski.megafon.ru/, then select the appropriate section and disable mailings – click on “Unsubscribe”.

– By calling the service center– call back the number or . After connecting with the operator, voice a request to disable paid subscriptions.

– By contacting the MegaFon office– contact the manager, have your passport with you.

– Using the SIM card menu– go to the mobile menu, select “MegaFon Pro” there, where you need to find the SIM card menu. Then you should go to the subscriptions section and find active subscriptions. After this, a message will be sent to your phone with a list of connected subscriptions and how to deactivate them.

Now we will tell you about such an effective way to save money on your personal account - how to disable subscriptions on a megaphone. Most often, they are the reason for unnecessary costs for mobile communications. So, what to do if you notice that Does your phone write off money that you didn’t plan to spend?

Checking subscriptions on your phone

It’s not uncommon for subscribers to use mobile content without thinking about the fact that later various free features may turn out to be paid, and sometimes we connect paid mobile services without delving into the essence and at the same time spending our money.

Like any mobile operator, Megafon offers its subscribers various services.

In order to check which paid services are connected to your phone, you can use several methods.

Option No. 1 – USSD command

Find out about the availability of active paid services Service Guide will help. To do this, you need to run a simple command from your phone - *105# . In the menu that opens, you need to select the entrance to your Personal Account, this corresponds to the first item. Next, by pressing the key with the number 4, you need to go to the settings management section.

Photo gallery:

Step 1.

Step 2. Select a menu item.

Step 3.

After all these steps, the subscriber will be able to make the following choice between sections:

• Request for all active services (button 4).
• Information about subscriptions that the subscriber can manage on his number, that is, he can delete them or change settings (button 2).
• List of connected paid services from Megafon (button 3).

There is also a team * 505 # . With its help, you can see if your phone has a subscription, and on what basis it is connected.

Photos on the topic:

USSD request.

Reply SMS message.

Method number 2 - via SMS message

You can check the availability of paid content by sending short message to 5051. In the text of the message you need to write INFO or in the Russian version INFO. After this, wait for the necessary information in the SMS notification.

Photo:

Example of an SMS request.

Request for verification of paid services.

Method No. 3 - Internet

This option requires a connection to the World Wide Web. By going to the operator’s website, you need go to the subscriber's personal account. Before this, you will need to register with it, which will only take a couple of minutes. After logging into this account, you should go to the service management section. Here you can find not only their names, but also their prices.

You can find out more information about the subscription you need on Megafon’s special resource.

Method No. 4 – operator help desk

Megafon's help desk can tell you about subscriptions connected to a phone number.

To use this service, you need to dial the short number 0505. The electronic assistant will tell you in detail about further actions and help you get acquainted with the necessary information.

Disabling paid services on Megafon

It is important for subscribers not only to view information about active paid services on their mobile phone, but also how to cancel a particular subscription.

Managing subscriptions, as well as checking their availability, can occur in several scenarios.

Disabling via USSD request

Each service offered by Megafon has its own control command, which can be found out when checking the availability of subscriptions on the phone using the combination *505# . In the notification that will come in response to the request, you will be able to familiarize yourself with the options for disabling services.

Ussd shutdown request.

Disconnection via SMS message

Sending a message with the word will help you disconnect from paid content STOP at 5051. So the subscriber cannot cancel all subscriptions on the number, but for specific services (which the user can remove from the list), the operator will send instructions.

Request to stop paid subscriptions.

In addition, the portal http://podpiski.megafon.ru/ contains this information on most of the services provided.

Using special codes, you can pause the desired subscription.

Disabling through the user's personal account

This service provides not only familiarization with the contents of the phone number, but also management of it. In the management section you can find buttons for deactivating paid content.

Disabling subscriptions in your personal account on the Megafon website takes a few seconds.

Unlike previous methods, this one is better in that in one move you can remove all paid settings from your SIM card.

Disconnection on Megafon hotline

By calling the operator’s Call Center specialists, you can ask them for help with disabling unnecessary services. To do this, dial 8-800-500-0500 or 0500.

Photos:

Number for corporate clients.

Visit to a company communication salon to disconnect

For subscribers who have difficulties with the previous methods, there is another way out - contacting a Megafon service center specialist.

Passport required.

Before your visit, check that you have documents proving your identity, that is, passports, since service in these establishments occurs only after identification of the card owner.

Disabling subscriptions on the modem

If a modem subscription is assigned to your personal account, but you want to cancel it, then in this case only a technical specialist from the nearest Megafon service center can help.

Disabling subscriptions on your tablet

A 3G-based tablet works similarly to any smartphone, so the action plan for disabling a particular service is identical to what we described earlier.

Disconnection methods.

That is You can opt out of paid content using:

• SMS messages.
• Personal account.
• Service ( USSD) commands.
• Consultant hotline.
• Consultant service center.

Of course, no one likes to pay for a service that, in fact, is not particularly needed. This nuisance is especially acute when such transactions take place without your knowledge, since information about additional paid services, as a rule, is not provided. And when an unreasonably high amount suddenly comes out of your phone account, for example, for using the Internet, then subscription from just an inconvenient phenomenon becomes downright a disaster that must be urgently eliminated. Any response on this topic sounds very gloomy. Here we will look at how disabling subscriptions from Megafon works and whether this operation is feasible through your personal user account.

Disabling subscriptions on Megafon

The first task we face is checking subscriptions on Megafon. Withdrawing large sums from your personal account is always a reason to worry about what kind of expensive service on Megafon you subscribed to on your number without knowing it. And there are several ways to find out information. Let’s look at them in more detail, because each review on this topic speaks volumes:

1. Information about each paid service can be obtained from your phone by calling *105#. By pressing key 1 you go to the account, from which key 4 takes you to the services section. In the same place, by pressing key 2 you can get a list of services that are available for deactivation, and by pressing key 3 you can get information about all subscriptions that are currently functioning. Subsequently, an SMS message will be sent to your number with information about the commands to disable subscriptions on Megafon.
2. Via the Internet on the website in your personal account in the services and options section, you can familiarize yourself with each service that is connected to your number. In addition, you can also cancel paid subscriptions on Megafon there.
3. There is also another way to disable subscriptions on Megafon from your phone, which you can learn about from the review. To do this, you need to go to the website from your phone. You must log in from the mobile Internet (this is very important!). Here you can also familiarize yourself with each connected service and figure out how to get rid of subscriptions on Megafon.

Ban on paid subscriptions on Megafon

To protect yourself from every service that will withdraw money from your personal account, you can ban subscriptions on Megafon. In this way, you will protect yourself and your account from repetition of such situations in the future, which will give you the opportunity to freely access the Internet from your phone without the risk of losing all the money from your account, for example, while using your personal account or writing a review:

1. Creation of a separate personal account to pay for services related to content. Unfortunately, this cannot be done from your personal account or from your phone, but only in the operator’s office, but in this case the service will not be connected to you by accident and banning mobile subscriptions on Megafon will give you the opportunity not to worry about your personal account and then leave an angry review .
2. The Stop Content service on Megafon will prohibit SMS and calls to a paid short number. Likewise, your phone and your account will be insured against such troubles. In addition, for this method of unsubscribing, you just need to enter the combination on your phone, or, using the Internet, through your personal account. This is effective protection against subscriptions on Megafon.

When Megafon connects a service to a number that you did not order at all, and which does not allow you to access the Internet to obtain information, you can also use the command to unsubscribe from Megafon. To do this, knowing the subscription codes on Megafon, you should send the word STOP with the code to number 5051. After completing this simple operation, it is recommended to write a review to clarify the information to other users who are faced with the same problem.

For convenience, we post video instructions: