Iphone 5s hung on iTunes cord. iTunes freezes when connecting iPhone

Your iPhone won't turn on and asks for iTunes? Well, what can happen here in the life of users of Apple technology? Either they drown the device and it doesn’t turn on, or they break the screen, or there are generally incomprehensible cases. One of these problems happened with a device called iPhone 5s. Namely: the phone was sent in for service, the problem was that it would not turn on. When I tried to turn it on, a cable appeared on the screen with iTunes icon. As repair specialists say: “Hanging on a cord.”

So what to do in such a situation?

You need to figure out in detail what’s wrong with the phone, because it could simply freeze and reset the firmware, or there could be a problem with the board of the device itself, so the first thing you need to try is updating the device’s firmware. This is quite easy to do if you follow these steps:

1. Download current version iTunes.
2. Download the required OS version.
3. When turned off, connect the gadget to iTunes.
4. Hold down the “HOME” button, after 5 seconds press and hold the power button. This operation takes approximately 10-15 seconds.
5. Next, iTunes should find the device and display the corresponding icon.
6. Press and hold the “Shift” button, then select “Restore”.
7. In the window that appears, select the required firmware (.ipsw file)
8. Select the firmware file and click “Open”, after which you should wait until the installation process is completed.

If during the installation of the firmware a window with error No. 9 appears. This error means problems with the nand flash chip, that is, the chip is inoperative. Most often, when hit, it can simply “fall off”, that is, the knurled balls on which it is supported fall off and the connection with the board is interrupted. In this case, a Nand-Flash iPhone transplant is required. If you have special equipment and available tools, the master can perform this operation in 1-2 hours.
Step by step reinstallation of the chip looks like this:

1. A complete disassembly of the device is required:
A) Turn off the phone.
B) Unscrew the bottom two bolts.
B) Carefully remove the module.
D) Unscrew the protection from the module and battery connectors.
E) Disconnect the module and battery.
E) Next, remove the board by unscrewing all the guides and retaining bolts.
G) Remove the protection from the board using a hair dryer and pliers (it is held on by a series of latches on several sides, remove carefully).

2. Using heating (hair dryer, temperature should be 340-370 degrees) and a scalpel inserted under the microcircuit after heating, remove the nand-flash microcircuit with extreme caution.

3. Clean the microcircuit from the old compound (thermoplastic polymer resin), the microcircuit and the board in place of the microcircuit using the same hair dryer and scalpel.
4. Using a special stencil, liquid tin (ppd) and a hair dryer, when heated to 330 degrees, the Nand-Flash microcircuit is rolled and sat in place.
5. After carrying out all these operations, the board must be allowed to cool. To do this, it is best to leave it alone for 10-15 minutes, during which time you prepare the battery, system connector cable and module for testing.

6. Having connected the battery, the lower cable and the module, connect the phone to DFU mode to the computer and flash it again. If it is flashed, then the chip has been transplanted correctly and the device is now ready for use.

7. If everything works and everything is done correctly and according to the instructions, then the iPhone should be assembled following the reverse order of these instructions.

This is the kind of work a repairman does when he replaces microcircuits on an iPhone board. As you gain experience in this area, your skill in performing targeted, technically complex repairs increases every day. The main thing is to have qualities such as perseverance, because you have to deal with small, multi-hour operations.

Y many iPhone users 7 USB cable and iTunes icon will appear on the screen after updating to iOS 10/iOS 11, usually in this case, your device is considered to have already entered recovery mode. After the series " Unknown errors“It came to a black screen with a picture of a cord and an iTunes icon, the service said that there was a problem with the board. Or did your iPhone 7 have a problem with a black display where a cord and a logo icon appeared? iTunes programs, after forced reboot, the phone does not respond to anything at all and does not turn on or charge. This article is written on what to do, iPhone 7 stuck on iTunes cord after iOS updates 10/iOS 11?

Free recovery method using Tenorshare ReiBoot

Tenorshare ReiBoot, free program will solve your problems, iPhone 7 is in recovery mode and after updating iOS 10/iOS 11 is stuck on the connect to iTunes icon, Tenorshare ReiBoot will help you exit recovery mode and your device will reboot itself after a few minutes.

For Mac OS X 10.9-10.14

First download and install Tenorshare ReiBoot on your computer. Connect your iPhone/iPad/iPod touch to your computer using a USB cable. Then Tenorshare ReiBoot recognizes your device in recovery mode, click the “Exit Recovery Mode” button. Wait a little and the device will reboot safely. Do not disconnect the device during this process.

Solve stuck on iTunes logo in iTunes

The way to get rid of the black screen showing the cable and iTunes is to restore to iTunes. But it will erase all content, so create backup copy before using it.

• Download and install iTunes on your computer.
• Open iTunes, connect your device to PC using a USB cable.
• Wait for it to appear on the screen iPhone images with cable connected.
• Click the “Restore” button in iTunes. The device will start working as usual again.

Fix your operating system with Tenorshare ReiBoot

Normal way– force restart, but after the force restart, which is used to exit the normal recovery mode, the iPhone 7 still continues to load a black screen on which we see the cord and iTunes again and again. This situation means that the iPhone 7 is in the so-called Recovery Loop mode. Getting into the Recovery Loop can happen for various reasons, for example, as a result of errors after updating or restoring iOS firmware 10/iOS 11. Then you need to fix operating system.

Owners of Apple gadgets often have to deal with such an unpleasant problem as iTunes freezing . And this usually happens when connecting an iPhone or iPad to a PC.

This material discusses the main factors of such freezes and ways to solve these problems.

The source of the problem usually lies in the following factors:

• “stale” software (or applications malfunction);
• difficulties with data exchange on the machine;
• installed podcasts;
• the account itself;
• exposure to spyware and virus software.

If iTunes is frozen: what to do?

We will analyze the algorithm of actions in each specific situation.

1 "Stale" iTunes version. In such a situation, it is necessary to check the relevance of the version of the utility installed on the PC/laptop. Only the latest released software can 100% guarantee the correct interaction of a PC with iOS devices. You can check if there are updates for the application directly from your iPhone, in the software section. You can also go to the Apple resource on the Internet, in required section , and check the current data. You can download the software directly from your iOS device (provided you have a stable Wi-Fi connection). 2 Check the status of the RAM. In the process of connecting an iPhone or other Apple device to iTunes, the system load increases significantly. As a result, the application hangs. In such a situation, you should open the Device Manager window, which you can get to by pressing a simple combination of Ctrl+Shift+Esc elements. In the pop-up window, iTunes (as well as other software) is terminated, since they are rapidly consuming system resources. At the moment of interaction with iTunes, the need for them disappears. Then open the task manager window and try again to start the utility and connect the device to the PC. 3 Difficulties with data exchange on the machine. When you connect the iPhone to the PC, the utility starts data exchange without any commands, itself. The backup process involves transferring previously purchased products and creating a “fresh” copy. In such a situation, it is necessary to check whether data exchange on the machine is the cause of the freeze. To do this, disconnect the device from the PC, and then restart the utility. At the top of the window, click on the edits section and go to settings. In the pop-up window, go to the devices section and check the box to prohibit synchronization on the machine. Save your edits. After all the above steps, connect the Apple gadget to the PC. If the freezing difficulties are successfully resolved, do not activate synchronization on the machine yet. It is likely that the problem will be resolved, which means that this option can be made active again. 4 Malfunctions in the functioning of Windows accounting. Some accounting software, as well as a number of settings, can be a source of difficulties. In such a situation, you need to create an account on your PC that will check for the presence of this particular factor. To create such an account, go to the control panel window and set the small icon settings at the top right, and then go to the user accounts section. In the pop-up window, you need to select the management section of another account. If you have OS version 7, in the same window you can proceed to creating an account. If your PC is running an older operating system, at the bottom of the window, click on the adding a new user section in the PC settings window. The system will take you to where you need to select the option to add a new user for this PC, and then create a new account. After going to it, install iTunes on your PC and log in. Connect the device to the PC and check if the problem is resolved.

5 Presence of spyware. This is one of the most serious problems. To scan the system, use the capabilities of an antivirus program or a healing utility. It will scan your PC for any threat and eliminate what it finds. After completing the check and cleaning, you will need to restart the operating system. 6 Incorrect operation of iTunes. This may be due to the impact of virus software or other installed applications on the PC. In this case, to fix the problem you will need to erase the utility from your PC. Moreover, this must be done completely, that is, other software from Apple must be removed. Upon completion of the operation, the system is restarted again, and the “fresh” iTunes distribution is downloaded from the Apple company’s resource on the network. The final step is to install the application on your PC.

So, if you often start seeing iTunes freeze when iPhone connection, do not rush to panic. The situation with iPhone freezing is quite common. And there can be at least six reasons for such an unpleasant situation. The most serious problem is when the utility hangs due to problems with itself. In this case, nothing can be done other than simply updating iTunes to the most recent version.

Users of smartphones and other mobile devices from Apple may encounter a situation where the iPhone is hanging on a cord. Most often, if the iPhone freezes and the iTunes logo appears on its screen, this means that the firmware recovery process is running on the device. In this case, it is enough to wait a while until the iPhone updates the software, reboots and works again normal mode.

However, there are situations when the iPhone freezes, the iTunes program logo and a USB cable appear on its display, and the device remains in this state for several hours. So that you can cope with this problem yourself, we have analyzed the common causes of its occurrence and solutions.

iPhone hangs on a lanyard in normal recovery mode

The main reason for iPhone stuck on iTunes lanyard is update software. If before your iPhone got stuck on the iTunes cord, you installed new software products then to solve the problem you can do the following:

• wait until the firmware recovery is completed and the iPhone restarts
• force the smartphone out of firmware update mode

To avoid waiting for the firmware update to finish itself, use hard reboot devices. To do this, press and hold simultaneously Home buttons and on/off. After these steps, the iTunes program icon will disappear and the functionality of the iPhone will be completely restored.

Why is my iPhone hanging on a cord?

The reason why the iPhone hangs on a cord and the iTunes icon appears on its screen may not only be due to a software update. There are other types of breakdowns, which should be eliminated in different ways. Perhaps the iPhone is hanging on a cord and displaying errors for the following reasons:

• there was a software failure - to fix the error, you need to install a new licensed firmware on your iPhone
• The processor has failed - if the iPhone displays an error, hangs on the iTunes cord and does not respond to the reboot command, then the processor probably requires repair
• The iPhone is stuck on the iTunes lanyard due to a shock - it is possible to determine which part is broken and requires replacement only by professional diagnostics
• control chip is damaged power iPhone– due to a shock or wetness of the phone, the cable breaks, so the phone first gives an error and then completely discharges

If the phone is dead and won't turn on, a regular flashing may not be enough. Experienced technicians will be able to find the exact reason why the iPhone is discharged and does not charge, does not turn on after restoring the firmware, or an error message appears on its screen.

Professional smartphone repair

If you were unable to get your iPhone out of software update or recovery mode on your own and the USB cable is still shown on its display, contact experienced technicians registered on YouDo. Professional setup, repairs and flashing of an Apple smartphone by private owners are carried out quickly, and you get the following advantages:

• free diagnostics when ordering subsequent repairs
• setup, flashing and Repair iPhone at a time convenient for you
• replacement of the cable and other parts is carried out using original spare parts
• Our specialists provide a guarantee for all work performed.

If you have no experience self-repair smartphones, as well as special tools at hand, do not take risks and seek help from professionals. An experienced technician will determine why the iPhone is hanging on a cord and will repair the device in a short time.