How to enable community posts. Messages community vkontakte

Most of us, namely, to the best of active users of various gadgets with access to the World Wide Web, often, and very often, we can say, faced with a simple task - sending a message to the administration of a resource, in other words, the site admins. They also set themselves a task similar to this and active users of Vkontakte - the most popular social network of Runet. Namely - how to send   message in a group in contact. It turns out that such a function bears in itself both great benefit for the user and not less convenience for the one who wants to get normal advice, something that can offer, clarify, and so on the group, or the group admins on any issue that interests him, for example by or some kind of service.

Well, so what? The problem is clear, the task is set. Now, enough of the lyrics. You can safely proceed to the "materiel", that is, a specific study of this issue.

You find the Vkontakte group that interests you right now.

Now we are very interested how to write a message to the group in contactin order to ask the administration of this group a question or put forward some proposal, finally - to buy if the group is trading in such. At the same time, you do not want to dig throughout the site in order to find "Feedback". What are we looking for? And we are looking for a "blue button" on the right of the group page with the inscription "Send a message", as we can see from the following figure.

Conveniently! Is not it?

Feel free to click on this "miracle". And voila - you can type your message to the group administrator and not worry if this group itself has more than one admin. Your message will be delivered to all the administrators of the VK group.

Another important point is that send message to the group in contactabsolutely any user of the VK network can. And it is absolutely independent of what he has in this group, i.e. a person is signed up for this Vkontakte group or the usual “passer-by”. Even the one who accidentally stumbled upon this community (VK group) and it interested him (la) could even send a message to the group.

Above, we showed you how to write a message to a group in contact from the point of view of a group member or a simple user. Now, I think, it would be appropriate to also talk about some of the intricacies of work from the point of view of administrators of various Vkontakte groups.

So, you are the creator of the group and you need to connect the "sending messages". Here, as before, there is also nothing difficult.

Go to "community management".

Then you will see the item "Community messages", it is the second from the top. From there we need to click on “Enabled” and put a “bird” or “tick” on “Add to the left menu”. All this is done in order to simplify itself - the administrator of the group managing it. Now you have the name of the managed community on your left. Situation: someone wrote to you, and you saw it on your page right next to the name of the VK group. Again, all for your convenience. So the page will not be clogged. Dialogues will be divided into your personal and dialogues with community members. Understood.

But, you see, it often happens that some user "or simply" radish "decided to throw you with some inappropriate questions-queries, decided to spam. Then he is the place where? That's right - in the black list. And to send an annoying user there is very simple. It is necessary to click on the "dialogue" with an undesirable interlocutor. The dialogue will unfold, where we will see the “Actions” tab, in which, in fact, the final goal is located in the form of the “Block User” link. But for every block you need the reason. And so you need to choose it. Well, it's up to you. Next, you also need to choose the term of blocking this individual. Well, this is also at your discretion. And the last chord - click on the button "Add to the black list".

Well, also watch your statements as a user of your favorite communities in order to avoid unwanted getting into the so-called “Blacklist”. What else is there to add? Develop your Vkontakte groups, about them, as well as yourself be an active member of interesting communities. Moreover, you have already learned something.

Greetings dear reader! In this post I will show how to enable messages in a group on a social network - In contact.

Messages in the group - this is an excellent implementation of feedback from your subscribers. Your group acts as a separate page, that is, all messages sent to the group come not to the admin, but to a separate dialogue, into which you can go through the group.

By connecting the service Posts, administrators and editors will be able to receive personal messages from users and respond to them on behalf of the community.

To enable messages in a group (public), you must follow a simple instruction!

Step number 2.
  Go to the desired group in which you are the administrator.

Step number 3.
On the right in the menu, select the item - Page management:

While in the community settings, go a little further, changing the status of the settings item - “Messages” to “Enabled”:

After that, save the settings.

Now, going to the main page of the group, you will see two new elements:

The second element is the ability to send a personal message to the group, anyone can do this - it does not have to be subscribers (or who entered).

With this I have everything, I think the inclusion of this function will be useful for most administrators of large communities!

Hello! Those of you who often visit large groups where technical support is provided to users, say, MTS, megaphone, TELE 2, and so on. about a month ago, we noticed the button “send a message” to the community. It is located next to the "join group" button.

Using the "send message" button, you can contact the administrator (moderator, editor) of the community directly and get a direct answer to the question posed. This is especially important in areas where big money is involved - banks, investments, leasing, and so on.

For example, simply by asking for advice on your bank card in the topics and on the wall of a group you risk running into fraudsters or getting unqualified help. Therefore, the VKontakte developers first tested the model of responses to users on behalf of the communities on the largest VKontakte groups and only then announced it for ordinary users involved in administering the communities in VK.

We will show you how this function works on the example of the MTS group. We go in it and under the avatar we see two buttons. We are interested in the option "send a message":

Clicking on it will take you to the “community” dialogue. In fact, he is no different from correspondence with the same group administrator, the only difference is that you will be shown statistics on the speed of response to requests and you will be able to approximately estimate how long you will have to wait for an answer.

In this group, "The average time to wait for a response is 1 day."

This is how your dialogue will look like:

So it looks at the user level, now let's look at the settings from the administration of the community.

In fact, the ability to communicate directly with the administration of the community is nothing more than an official communication channel or those. support It is convenient in the case when the community has a lot of moderators, admins and editors, and you don’t have to write a question to everyone and wait for which of them will be the first to answer. It is enough to create a message addressed directly to the community and wait for a response.

For the administration, having the opportunity to respond directly to letters provides great opportunities for cross-selling, collecting statistics, and so on. Since, unlike the same phone call, you can immediately see the profile of a person, the city in which he is located, his interests and so on.

All correspondence is saved completely, which is a huge plus. When using the response tool on behalf of the community, the answer is not from a specific person, but on behalf of a “brand”, which will allow large companies not to create hundreds of accounts to conduct a non-public dialogue with customers.

As for the connection of this option, you need to go to the community. Click the button “community management” or “page management” and go to the settings module.

On the tab “information” you need to find the button “Messages” or “Community messages”. By connecting the Message service, administrators and editors will be able to receive personal messages from users and respond to them on behalf of the community.

The button has a parameter - “off” and “on”.

Select "on" and click on the "save" button located at the bottom of the page. Now the option is activated. You can ask someone of your friends to write to you through the form of a group or a public. Then under the community avatar you will see that a new message has appeared:

Clicking on the button takes you to the menu responsible for replying to messages. Here's what it looks like:

The "All" tab displays all messages addressed to the community. If you hover the mouse over and “highlight” the message, you will be able to delete it by clicking on the cross, or mark it as important by clicking the star on the right.

In the dialogue itself after solving all the problems / requests of the user, you can mark the dialogue - “mark as answered”, thus you will close it and other administrators, moderators, editors will not need to return to it.

In the dialogue viewing mode, you have the opportunity, by clicking on the "actions" button, to view the materials from the dialogue, search the message history and clear the message history:

  Button "action" and its capabilities

These are the main features provided by the included option of receiving messages for communities on the site VK.COM. Have you tested it yet? Was it useful or not? Unsubscribe in the comments.

Wonderful resource Vkontakte never ceases to amaze its users with various innovations. Not so long ago, an interesting function appeared in VK, which allows write a message to the group in VK.

If you have an urgent question, suggestion or request for products or services available to the community, you can easily contact the administration through messages. And it can be done from the main page of the community. For this step:

1. Go to your community of interest in the VC.
2. Right under the avatar find the button "send a message."
3. Click this button. Drive in your question. Your message will be sent to all administrators.

Such a function is convenient because now there is no need to scroll the page down and look for a long time. .

Message in the group in contact

Post in group in VK  can send absolutely all users. Both subscribers of the page, and people who accidentally saw the community.

If you created , and you want to connect the function of sending messages, then this step is easy to implement by going to the settings section.

1. Touch the community management button.
2. In the "Messages" column, which is located just below the location information, check the "Enabled" box.
3. If you want to go mobile to the community page, without looking at the general list of groups every time, put a tick in front of the inscription “put in the left menu”.

On your personal page in Vkontakte on the left side will appear the name of the group you manage. When someone from the group writes to you, you will see a notification about it on your page opposite the community name.

All messages from participants will be located separately from your personal conversations. They can be viewed on the group page in messages.

If there is another administrator besides you, he will also see messages from users in this section. When you are sent interesting information that you do not want to lose, mark the message as important. To do this, on the page of the dialogue with the user there is a special star icon. When you click on it, the dialogue will be highlighted in blue. All messages from the user are transferred to the important section.

Original entries from   You can then put on the wall of the group and see how much they will collect . As in personal correspondence, you can send documents to a person in VK, send pictures or video clips.

The only difference will be that all submitted materials will not be from you personally, but on behalf of the whole community. If a certain person writes you too many spam-like messages, you can add it to the Black List. To do this, expand the dialogue with the annoying interlocutor. Navigate to the action tab. Right in front of you you will see the item "Block User".

When you click on it, you need to select the reason for blocking. For example, it may be spam, insults, off-topic questions, foul language. Select lock time. You can permanently prohibit a person from sending messages to the group, put a freeze on for a month, a day or an hour.

After, leave a comment. Click on the add to blacklist button.

Send a message to the group in contact

In order not to get into the black list of the beloved community, send messages to the group in VK  only on specific topics within the competence of the community. Do not write too often.

Do not do advertising. If you do not receive a response in a long time, try to find the contacts of administrators at the bottom of the group and write to them personally. You can also leave a comment on the last topic in the discussions and wait for an answer there.

Today I will tell about the new interesting feature "Messages for the VKontakte community"

With its help, any user can write to the community administrator a message through private messages, and the administrator, in turn, will respond on behalf of the community.

To enable it go to the "Community Management". Next, the switch in the block "Community messages" set to "Enabled". Additionally, you can add a separate link to the left column of your VK menu using the tick "Add to the left menu". To save the changes below, click the "Save" button.

Now, having entered the community, the button "Send message" should appear in the right column. With its help, any user can send a message to the community.

All messages received in this way will be displayed in the community and in the left column.

In the future, the user communicates through Private Messages, and the community through Community Messages.

When you hover over a dialogue, the correspondence can be added to important or completely deleted. Important can make the message inside the correspondence.

When deleting, you can mark the message as spam or block the user.

Another important feature is the ability to tag replied messages. Imagine a situation that the user has written to you, but at the moment you cannot give an answer. It's okay, for this, the community has 4 tabs of messages.

• Important - those messages that you have marked in the dialogues or inside the correspondence;
• Unanswered - those messages that were read, but for some reason you did not give any answer to it;
• Unread - new messages that have not yet been read.

Answered can make a message inside the correspondence to a special icon above the dialogue. Here you can add a message in the "Important".

That's all. I hope that this opportunity will be useful for you.

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