The Mail.ru portal offers its users many convenient services that greatly facilitate their virtual existence. One of these convenient functions is email, without which it is impossible to perform any actions on the Internet, be it registration on a website or online purchases. Therefore, sometimes there is a need to restore mail mail, if it is unavailable or you have deactivated your account yourself.

Recovery after deletion

So you deleted Mailbox to mail ru, but then changed their mind and now want to have access to it again. What do I need to do?

The answer is simple: go to the Mail.ru website and enter your username and correct password in the account login field. This way, you will again gain access to your mailbox, but the information that was stored on it will not be restored.

What to do if you forgot your password?

To do this, you will need instructions on how to recover your mail password. There are several ways to do this. Choice specific method depends on what information you can remember about your profile. Let's consider everything possible options, how to restore your mail.

Tip: to avoid losing access to your mailbox, set up your email on Android. In this case, you can mobile device go to your profile and change its settings.

Well, if you remember your login, you will need it during recovery. In any case, the first step is to click the “Forgot your password?” button.

Recovery by phone number

When creating a profile on the Mail.ru website, you were asked to confirm your phone number, which is not visible to other users, but can be used to manage your account. If you have confirmed your number and have access to it, then feel free to choose recovery via SMS message.

Select a number and enter its last 4 digits in the special field.

1. Open the message that arrives on your phone.
2. Use the received access code to recover your password.

When registering an account, you had to select a specific question and write an answer to it. Enter in the appropriate field necessary information so that the system can identify you, and also dial secret code from picture. If you cannot indicate the correct answer, click "I don't remember the answer."

A similar method often has to be used if you need to recover your Skype password, so there is nothing special or difficult about contacting technical support. Moreover, there is a website for this convenient form, which opens immediately after clicking the “I don’t remember the answer” button.

You will be asked to provide your personal information that you used to create your account and can remember.

In the column “When was mail created?” it is necessary to indicate how much time has passed since registration: from “less than 3 months” to “more than 3 years”. Select an approximate value - this will help specialists find your registration data faster.

The line “Password for registration” is required. You can write any set of characters in it if you don’t remember this information.

If you choose this method, you will also have to provide a different address Email, to which you have access. Otherwise, support specialists will not be able to answer your request and send you a link to gain access to your Mail.ru account.

After entering the required information, click “Submit” and get ready to answer a whole series of questions.

As you can see, you have to provide maximum information that only the real owner of the account can know. Try to write as much as possible, then the chances that access to your mail will be returned to you faster will increase significantly.

After filling out the request form, all you have to do is wait for the support service to process your request. Once you receive an email with a recovery link, you will need to follow it and enter a new password.

Instructions

To recover your email login, you will need the help of friends and acquaintances. While using the email box, you could exchange messages and files with them. All you need to do is find one of the messages you sent to them and extract the login from it. You can also analyze your message history in social network. If you have a message search, enter your email domain in the search bar, for example, mail.ru. Once you know your email login, proceed to the next step.

Go to your email site. Next to the login and password input field there will be a button to restore access to the mailbox. When restoring access to a mailbox located on the mail.ru website, this is the “Forgotten?” button. Click on it, after which you will be redirected to the password recovery page.

Enter your login and select the domain where your mailbox was registered. On the next page you will be asked to enter the answer to Secret Question specified for registration. If you remember this answer, enter it in the appropriate field, after which you will be prompted for a new one. Otherwise, contact service technical support by clicking on the appropriate link.

Fill out the password recovery form by clicking Special attention all fields marked with a red asterisk. In addition, be sure to fill out the field additional information, as well as the address of a working mailbox to which you can write. You will be contacted later. To recover your password, provide all requested information, carefully following any instructions you receive.

After recovering your email account password, log in to your email using the login and password you received as a result previous actions.

Video on the topic

Sources:

• how to change login on mail
• What to do if I forgot my password or my account

Social networks are taking up more and more space in our Everyday life. We come to our favorite resource every day and log into our account automatically. And suddenly some kind of failure occurs, you try to log into the site and discover that the settings are messed up and your login you forgot. It's unpleasant, but fortunately, you can restore it in two ways.

You will need

• You will need internet access.

Instructions

note

Helpful advice

If you have changed your login from your email address to some other one, either write it down, or it should be associative for you and easy to remember.

Sources:

• [email protected]

Often, many sites on the Internet offer their visitors to register. And then in the process you will be able to log in under your login and password. The situation is similar with email or online games. However, if you do not use your login, it is either lost or forgotten. In such cases, you have to use the recovery system.

You will need

• Personal Computer, Internet

Instructions

For example, if you have lost your Rambler mail login, then you need to do the following. Reach out to people you've messaged before. They definitely have your past correspondence saved. They should contain headings that indicate your login. This way you can quickly recover your data. Such actions can be done on any website, not only on Ramblere. You can view your browser. Many of them save data such as password and login. This can be done quite quickly in Mozille. Go to the "Tools" section. There, select “Settings”. Go to the “Protection” option, and then select “Saved Passwords”. By default, the browser saves all passwords and logins. Find the one you need.

If data has been lost from any social network or other site, do the following. Go to your email and look for the registration form that they usually send. It will contain your login information to the site. In addition, you can use . He will always help. Refer to it from the page. Write a letter asking for the recovery of lost data. If you have forgotten your login, try your address instead. Sometimes this move helps. Using email you will restore your login.

If you have forgotten your login information to the site, use the recovery form. There is a “Forgot?” button for this. Some offer assistance to their users. Find information to contact the administration. Call and ask for help. They will help you. Data such as login and password for entering the game may also be lost. To restore your account, you need to fill out the form provided. In it you indicate your mailing address and other information that is required. You will receive a message containing a recovery form. Fill out and submit all requested data again. In this way you will recover your data and be able to enter the game.

Nowadays, a lot of information is concentrated in email. It happens that you forget password from the mailbox. But there are several ways to restore it.

Instructions

Recover the forgotten password by providing an additional email address. This is the e-mail you use when you register your mailbox. After which a message is sent to the specified Internet address, which confirms that such an e-mail will be auxiliary for restoring the main one email box. If you forgot password mail, then after the request, a letter with recovery recommendations will be sent to the address specified as an additional one.

Give the answer to the security question. This is the traditional way to recover your email password. You indicate the answer to your secret question when registering your email. It can be standard - from the proposed list - or your own. For example, “Mother’s maiden name” or “Your beloved”. After all password, consisting of a simple set of characters, is easy to crack, so the questions should be unusual and easy to remember.

Use your mobile number if you have lost your email password. Often, email services prompt you to enter your mobile phone number, which you provided during registration. Usually the last four digits are requested. Your request will receive a message with a code that gives access to the password recovery system.

Contact the site administration if you do not remember the answer to your security question, have not registered an additional email address, or have not indicated the number mobile phone During registration. Remember, you must prove to them in your letter that you have the unique right to use your email. There is a lot of information required. For example, date last time use of the mailbox and the information provided during registration. Try to use all the suggested options.

Sources:

• forgot my email password

Tip 5: How to recover your password if you forgot the answer to a question

If you cannot access your mailbox for any reason, and when you try to restore password can't remember answer on question- do not worry. It is enough to write a letter to the technical support service, confirm your identity and prove that you are the owner of this e-mail.

You will need

• - Internet;
• - copy of passport (if necessary).

Instructions

Enter in address bar your internet browser ( Internet Explorer, Mozilla Firefox or, for example, Safari) domain on which the mailbox is located. Next to the form for entering your email address or login, find the link: “Forgot”, “Remember” password"or "No access to my account", enter your username and click "Next". After this, the system will request the information specified during registration, namely answer to secret question. Type any combination of letters or numbers and click “Next”.

Information will appear in the window indicating that the entered data is not valid. answer match those indicated in the profile. After which you will most likely be asked to enter information about yourself: an additional email address and/or mobile number. In case of correct answer Yes, you will have access to change your password. Otherwise (for example, you changed or did not specify a second mailbox), to restore access, write a letter to Users Support by filling out the request form. The answer will come within 3-5 days.

If the information you sent is not enough, write another letter. Include more than detailed information, which will help confirm your rights to this mailbox. These could be the names of folders you created, addresses saved in address book, approximate date of registration, IP addresses from which access was most often made, etc.). If you provided your correct information during registration, send a scanned copy of your passport or other document confirming your identity.

Helpful advice

Try to remember as much as possible more information associated with your mail. If possible, check by phone or in person the addresses of your friends and colleagues whom you included in your address book. Remember on what days you sent them letters. If you use Mozilla browser Firefox, then you can find your email password quite simply, just go to: “Tools” - “Settings” - “Protection” - “Saved Passwords” - “Display passwords and find the one you need.”

Passport;

- statement;

- money to pay for services.

Instructions

Domain Registration Authorities typically set recovery periods during which domains that are deleted due to non-payment can be returned. At the end of this period, the domain enters the deferral stage, where it cannot be restored. To find out what period your domain is in, log into the control panel at the address specified in the contract and on the Domain Registration Center website. Upon completion of the removal procedure from the registry and the end of the deferment period, the domain can be re-registered by any person. Please note that the procedure for restoring your domain is expensive and lengthy – up to 5 business days or more.

If you are registered as a domain administrator, please pay to restore and renew your domain registration. Also send a recovery request via email with your domain name. In response, you will receive a link for authorization, which is valid for 24 hours. By clicking on it, you confirm your consent to restore the domain and pay for the relevant services. You will be informed about the restoration and renewal of the domain by e-mail, the address of which you indicated in the contract. For recovery details, see the instructions on your domain registrar's website.

The result of recovery depends on several factors. Within 5-10 minutes it is possible to recover your password using the following methods: answering a secret question, specifying an additional email address, or by receiving an SMS message on your phone and then changing the password.

5 ways to recover a forgotten password

1. Correct answer to security question

   Write the correct answer to your question (you asked it when registering your mailbox) and press “Enter”. If the outcome is positive, i.e. If you answered correctly, you will be prompted to change your password.

2. Write an additional e-mail address

   Write the address of your additional email that you entered, as well as in the previous paragraph when registering in the mail and send it. The Mail.Ru service will automatically check it and if the outcome is positive, you will receive a letter with a link to your entered email address, by clicking on which you can change your password. One disadvantage of this method is that almost no one indicates additional mail, I think you didn’t do it either.

3. Provide cell phone number

   Enter your mobile phone number (you indicated it during registration) in the appropriate field in the format +79151231289 and press “Enter”. If the number was entered correctly, an SMS message with a code will be sent to it, which we paste into the input field. Next, you will be prompted to change your password to a new one.

4. Write forwarding email

   You must enter the email address to which you have configured your settings to forward emails from this mailbox. Of the minuses, the transfer is rarely set up, so this method Few people will like it.

5. Support contact form

   If the methods described above did not help you, then you can use the form to contact technical support, filling out all its fields in as much detail as possible. After that, the support service will manually analyze the information you entered and notify you of the results. This method will be discussed in more detail below.

The result of recovery depends on several factors. Within 5-10 minutes it is possible to recover your password by answering a secret question, specifying an additional email address, or by receiving an SMS on your phone.

Reasons for recovering your password in mail:

1. Reinstalled Windows and forgot to save the password;
2. You simply forgot your password;
3. Virus attack, i.e. a virus has entered your computer and started sending spam from your computer; accordingly, the portal administration will ask you to remove the virus from your computer and change your password.

Instructions

1. answer the secret question correctly - if you correctly answer the secret question you wrote during registration, you will be prompted to set a new password
2. indicate the additional address correctly - you will receive a letter to the additional postal address with an offer to change Old Password on new
3. Enter your mobile phone number correctly - I think this is the easiest way. You wrote your phone number and an SMS comes with your username and password.
4. fill out the form to contact the support service - if you were unable to recover your password using any of the options suggested above, then you will have to write a letter to the site's technical support email. I think this is one of the most time-consuming methods, you will have to fill out a bunch various information. In my practice, this method works to recover a password for a 50/50 email. It all depends on the owner of the mailbox.

Almost all of us use standard set tools on the Internet: social networks, various instant messengers for informal communication and mail for correspondence in a more business format.

True, as a rule, more time is spent on networks than in the mailbox (objectively for the reason that the information there great amount). And it just so happens that it’s easier for us to remember the login and password for VKontakte than for a mailbox, for example, on Rambler, which we log into once a week. “What should I do if I forgot my email password?”, “How to find out the password for my mailbox?” and many other similar questions are asked by ordinary users. We will answer them (and more) in this article.

So let's start with general description how the user is authorized on mail server. In order to log in, you are asked to provide a username and password. A login is a user identifier, which usually consists of letters and numbers and is unique. It is also rightly called the username on the service where he has an account (in our case, this is mail).

In addition to the login, each account owner also has a password. By entering them, a person can log into the account and thus gain access to all the information inside it. Accordingly, the account owner will face a problem if he loses these two parameters. This is what happens in situations when, for example, a girl says that she forgot her email password. This problem, unfortunately, is not unique or rare, and guys also suffer from it.

Reliability of protection

Of course, to restore user data, more could be provided simple procedure. For example, as it was before - a code word. When registering, the account owner was asked for a secret word (for example, mother's maiden name). After that, if the owner forgot his email password, he didn’t know what to do, on the site he was asked the same question asking him to indicate the same word. If the answers matched, the password was reset and the person was logged into the account.

In fact, such a mechanism still operates on less secure services. True, it cannot be called reliable - those who specialize in hacking other people's pages have long been practicing the procedure of selecting secret words, so the most advanced sites have long abandoned this recovery option. They have been replaced by other methods - alternative mail or SMS.

Multiple connected devices

A good option for how to recover your login and password is to connect several devices to your account at once. For example, if you have a smartphone, tablet and home computer, with which you regularly access your mail, it will not be difficult for you to restore access.

Let's say, when logging in from your computer, you accidentally logged out of your account and, of course, forgot its details. It’s easy to find a way out: from another connected gadget (on which you are still in the mail), you can view your login, and then, using the settings and the password change form, reset it too. True, in order to change, you will first need to guess it. If you are already logged in, then you have more attempts (according to at least, this is how electronic Gmail). And if you try passwords “outside” the service, you will quickly get blocked at the IP address. So be careful.

Restoring your login

What to do if you are not in the account you are interested in, and, in addition, you have also forgotten your login? First you need to check if you have any available aids reminders and restorations. For example, did you provide your phone number or alternative address mail. If yes, then there should be no problems: the login with which it was created Account, can be restored through one of the specified methods. Then, based on the username, you can try to remember the one you forgot your email password.

If you did not use any bindings, and the service simply cannot identify either your second address or phone number, then the only means of recovery is your memory. It is with its help that you can try to remember the addresses of people or organizations with whom you contacted and ask them to write you your login (it looks like [email protected]).

Another way is to try to remember your email via third party services. This option also has a right to exist, however, if you are logged in to some social network, for example. If you used one mailbox, you can go to the settings page on that network and see what address is registered there.

Recovering your password

The situation is completely different if, for example, a girl has forgotten her email password. In fact, she has a login in her hands, but there is no way to log into the account under it. How to be in this case?

Very simple! To begin with, we try to use, again, the binding. This could be an SMS with a password sent to your phone number, or a letter to reset your access key, which will be sent to your second email address. If these options are not available, you can try to recover your password using the secret word mentioned above (Gmail email does not do this, but it still works on Yandex). True, for this you will need to remember such a word.

The last one, the most desperate way, is simply an attempt to guess a password by trying all possible options.

How to prevent loss

Although all services have a special form for password and login recovery, nevertheless, in some cases even they cannot help. As a result, the mail, login, password for which were forgotten are simply lost, and with it all contacts disappear.

Therefore, in order to prevent this from happening, we recommend using the tools for recovering your confidential information provided by postal services. And this, as you already know: indicating an alternative mailbox, phone number, security question. There is another elementary method - simply saving your data somewhere on your computer in electronic format or simply recording it on paper in a notepad. And then you will be sure that you will not lose access to your mailbox if it is really important to you.

Greetings, today I will share with you the death of my mail.ru mailbox, and my diligent but useless struggle for recovering and changing your email password.

Probably almost everyone who first started using the Internet created mail on mail.ru, this is a very convenient mailbox for a novice network user, and as it turned out, their fight against hackers is excellent, I will say even more, they go too far in protecting their users to the point that even the owner of the mailbox is denied access to it when presented with almost all demands.

Trying to recover your email password

I registered this mail many years ago, I practically never used it, except for work, so as not to receive spam in my main mailbox. But in some cases I needed it, for example for several important services When registering, I entered exactly this, and now to change my email I receive a confirmation link to this address to which I no longer have access.

Mail.ru periodically offers to change the password to improve the security of the mail (or motivates this by the fact that it was hacked), for this I followed the standard procedure each time:

Usually, to recover and change the password, it was enough to enter several passwords that I had used previously, and which I entered when registering my mail, and I would receive a link to change it to the specified E-mail. But after last recovery, the standard data (which I entered repeatedly) was suddenly not enough for them, and I began a correspondence with the email support service in which they needed more and more new data.

Negotiations with mail.ru support service

Please send the answer to the secret question “Name of your favorite cartoon”, specified when registering this mailbox.

I didn’t write down such information anywhere, but I remembered the answer to it. I sent them the correct answer and was sure that everything would be fine and my password would be restored. But no, another letter arrived.

To solve the problem of access to your mailbox, please send everything possible combinations passwords that you used, including the password you specified at the time of registering your mailbox.

In a special form I have already entered and sent this data to postal system mail, but maximum amount former passwords limited to five, I thought it was not enough for them and in response sent all those that were written down with me. What didn’t you like about the mail ten service? correct passwords which I used previously incomprehensibly sent me a new test.

To solve the problem of access to the mailbox, please send us more detailed information about: addresses that may be in the address book (list 3-4 addresses);
folders other than the standard ones created in it (list the names of the folders);
Incoming/Outgoing letters in the mailbox (specify the sender/recipient, subject and date).

I didn’t enter any addresses into this mailbox, I didn’t create folders, of all the incoming letters there is only spam, which I never read, how can I remember all this if I don’t even look at the spam letter. I haven’t had any correspondence with anyone from this mailbox, but remember the subject and date? What kind of memory should you have?

Please specify what mailing lists you might have subscribed to? Letters from which sites could have arrived in your mailbox?
Please note that letters from social networks (including from the project “My World”, “Facebook”, “VKontakte”, “Dating”) and game projects are not informative for us.

Then I remembered that I subscribed to my own blog using this E-mail as a check, and could still receive letters from etxt and ePochta. This is what they told me.

Unfortunately, you provide insufficient information. We cannot restore access to your mailbox based on the data you sent.

I again decided to try to recover the password from the form on the email service itself, and entered more information (all that I knew) and here is the answer.

Please send your answer to asked question in the previous letter, without creating a request on the password recovery form. This will speed up the solution to your problem.

I sent them all the information that was stuck in my head, everything that was written down in a notebook many years ago. Apparently they took me seriously.

Please check whether your mailbox is linked to any social network (Odnoklassniki, VKontakte). If yes, then send a link to your page on a social network.

I am not on any of the listed social networks, I only use Twitter, and it is registered to my main mailbox.

Unfortunately, if during registration you neglected to provide accurate information about the owner of the mailbox, then we cannot identify you as the owner of the mailbox.

After this, all hope to restore password mail was lost, and patience and politeness were also gone. In general, I wrote to them something that I will not post here). And to this day they have not sent me an answer.

Conclusion: what do you need to use the Mail.ru email service?

1. to have a non-human memory to provide them with all their correspondence down to the time and content.
2. It is mandatory to have an account in Odnoklassniki or VK, and it must be linked to this particular email. And you don't care whether you like it or not.
3. know all the passwords you changed, including the first one.

And this is not the whole list. That's how my mailbox was lost, I'm not going to create mail anymore, and I don't recommend it to anyone! It is better to use Gmail or Yandex mail.

If you had a similar story with your mail, you can share it in the comments. Leave your negative and positive reviews about the Mail.ru service!