Available regions of tricolor TV. Receiver GS B211 problems-solutions

Useful tips

There are many reasons that prevent TV viewers from safely using satellite television and watching their favorite programs. Quite often, subscribers see an unpleasant message that the list of regions is unavailable. It is not always possible to provide the tricolor high quality signal, which would allow users to safely receive all paid services.

But before you scold satellite company, it is worth thinking about the real causes of the problem, because often the source of difficulties is not weak signal, but equipment malfunction. Therefore, when faced with a sign about the inaccessibility of a region, you should seriously think about the cause of the trouble that occurred and try to solve it yourself. Sometimes such actions allow you to save both the time required to wait for the telemaster and the money that will be spent on his help.

When setting up Tricolor TV, the list of regions is not available - problem options

Getting started possible reasons difficulties, it is worth focusing on situations where trouble occurs immediately after changing the receiver. Using new, more modern equipment can lead to difficulties with setting up equipment and catching a signal.

Most often, participants in a technology exchange program encounter a similar problem. At the same time, connecting the old receiver instantly restores the broadcast, which makes the situation more absurd and its solution more difficult.

But, if you seriously think about what is happening, it turns out that the source of trouble is on the surface. The new device is much more functional and reliable than the old one. It contains more features and gives subscribers more options. In addition, the resulting technology usually supports higher quality signal reception. All this requires the use of large powers, which are not supported by the converter on the antenna. Therefore, as soon as a better and more powerful converter is installed, access to TV will be restored.

Why the list of Tricolor TV regions is not available - the main reason

It is important to note that not only the owners new technology Sometimes the list of Tricolor TV regions does not load. Why does this happen and what nuances can lead to problems?

The most likely source of such trouble in 2019 is a satellite dish.

Problems may arise due to:

incorrect rotation of the antenna;
damage to the cable braid and its contact with the central core of the wire;
contact violations on F-type connectors.

In addition to the above list, difficulties may also be associated with the incorrect position of the card in the card reader of the receiver. In addition to complications, a simple system failure can lead, so to correct the situation, sometimes it is enough to simply reboot the console.

Considering the situations listed above, in which the Tricolor TV receiver writes “the list of regions is not available,” it’s not difficult to understand what to do.

The first thing you should pay attention to is the position of the SMART card. Perhaps the channels are not loading because of it.

The next step involves checking the rotation of the antenna. If necessary, you can clarify the correct azimuth and inclination angle by looking at the position of the neighbors' dishes.

The third step will be to check the contacts and restore the integrity of the cable, if necessary. It is important to ensure that the braid does not touch the wire core, and that the main connections are reliable.

Alternative methods to solve the problem

The main question that arises for subscribers who notice the Tricolor TV message “list of regions is unavailable” is what to do. In addition to the actions listed above, users can try to go to the settings wizard menu and select another antenna from the options offered by the system.

But this is usually impossible and rarely brings positive results.

Therefore, when none of the listed methods of dealing with trouble helps, all that remains is to turn to professionals for support. Users should call contact center provider and follow the advice of support operators. They will try to help you cope with the difficulty that has arisen or will accept a request for a visit from a specialist.

Search for Tricolor TV - list of regions not available

Difficulties associated with inaccessibility of regions may arise for any Tricolor subscriber, regardless of his place of residence, connected services or installed equipment eg gs8306. But most of the probable sources of such a malfunction can be easily and quickly eliminated. A short search for a breakdown or insufficiently reliable contact can help restore the broadcast.

And in the most difficult situations, when they cannot cope with problems on their own, users can turn to professionals. They will definitely restore contact with the satellite.

The article will tell you how to solve the problem “The list of regions is not available” when setting up Tricolor TV.

Navigation

For many users satellite television when setting " Tricolor TV"The message is displayed on the screen: " Region list not available" What to do in this case? How to properly configure " Tricolor TV"? Let's talk about this below.

"Tricolor TV"

First, let's briefly get to know this company. A large number of people prefer to connect to " Tricolor TV" instead of cable television the following reasons:

Quite favorable prices
Large selection of television programs
Large selection of tariffs
Stable operation, problems rarely occur
You can connect to satellite TV in any region of the country

When you connect to " Tricolor TV", you are provided with a satellite dish and receiver, so you can view TV channels for every taste. If the receiver over time cannot receive new high-quality channels, then it can be exchanged for a more advanced model (albeit with an additional payment). This best opportunity to avoid unstable work receiver.

New receivers are designed to catch all high-quality channels, and also better protect against all sorts of hacking attempts by scammers. But at the same time, a problem may arise when the message pops up: “ Region list not available" Let's take up this issue.

Why does the message “Region list not available” appear and how can I solve this problem?

Error "The list of regions is not available"

This problem, as we have already said, can arise when you exchange old receiver on new. What's the matter? This means that the reasons most likely lie in problems with the equipment itself. In addition, it will be difficult to say with absolute certainty what caused the failure. We list all possible options:

You connected the card incorrectly
You have configured or connected the antenna incorrectly
You have more than one connection to the receiver
The problem is in the wires (the insulation is broken)

Now let's discuss each situation in detail.

Incorrect card connection

The card may not be connected correctly

First, you should check how the card is connected. If the old receiver is replaced with a new one, then there may be some changes and differences in the latter, for example, a different card location. So you need to do the following:

Take the manual for using the new receiver and find in it the item about card placement (usually this information is presented in the image).
Next, turn off the receiver completely and remove the card
Reinsert it according to the manual and turn on the receiver again
Now check the operation of the receiver

If this does not help fix the problem, then let's think about what to do next.

You have more than one connection to the receiver

You should always keep in mind that you can only connect one cable to the receiver. Parallel connections not allowed. If you are okay with this, then let's move on to the next step.

Antenna setup

No less important issue is the setting satellite dish. To do this, you will, at a minimum, need an assistant (relative, friend, neighbor) and a compass (or accurate knowledge of the cardinal directions in your area).

Setting up the antenna

First, check the cable along its entire length from the receiver to the antenna. If there is any damage, inspect last step in our instructions. If everything is fine with the cable, all the plugs are well connected to the connectors, then work directly on the plate. At the same time, your assistant should be at the TV and communicate with you by phone so that you do not shout at each other.

Check if the antenna is pointing in the correct direction. When installing it, employees " Tricolor TV"should have notified you where and at what angle the plate should be pointing.

If you do not remember this information, or for some reason this was not reported to you, then carefully turn the antenna in different sides. Keep your assistant connected, he will notify you if a stable signal has appeared.

The antenna should not be located among tree branches or have any obstacles to catch the signal. If all the steps you have taken have not helped you, then proceed to the last step.

Cable problem

In addition to previous actions You should double check the cable connected to the receiver. If you find obvious damage to the cable, then you should contact a specialist and do not try to solve the problem yourself. Even if the cable is not damaged, then you will have no choice but to involve a company employee to solve your problem. Do the following:

Call the operator
Report your problem: no signal and damaged cable (or not knowing what the problem is).
Make an appointment and wait for the specialist
When the technician arrives, explain to him that you have taken all the necessary steps, but the problem has not been resolved. A specialist will work on your equipment until it starts working properly.

Video: How to set up Tricolor TV channels yourself?

In 2005, the Tricolor TV company began operating. They soon became the first in the field of providing the population with affordable digital television. Tricolor TV improves the quality of broadcasting, expands the list of channels, increases the range of digital TV packages so that customers receive quality services for their money. Technologies are developing, progress is being made.

In 2014, the company invited customers to switch from old brands DRE receivers and GS for the new ones - B210 and B211. But a problem arose: after replacing many, the message “the list of regions is not available” appeared on the screen. Tricolor TV assures that there is no reason to worry - the problem can be solved. The region list becomes unavailable even without changing the receiver.

Reasons for the error “The list of regions is not available”

The reasons why the user writes that the list of regions on Tricolor TV is not available are divided into physical and software.

Physical malfunctions:

incorrectly inserted SD card;
more than one connection to the receiver from TVs;
cable damage.

Software faults:

insufficient antenna signal power;
Receiver connection settings failure.

Incorrect SD card installation

New models of receivers have a different arrangement of sockets and contacts. Don't rush to install the SD card like in the previous model. Carefully read the correct installation of the card in new equipment. You can check the correct installation by looking at the card ID in the settings. If it is displayed, it means it is installed correctly.

Try disconnecting the power (unplug the TV from the outlet), then turn it on again. This may solve the problem.

Several TVs are connected to the receiver in parallel

It is permissible to connect one TV to one receiver, unless the package includes a service for distributing TV to several devices.

Cable damage

The cable may wear out and have poor signal transmission. But even new wiring has defects. For example, flaws in insulation. The situation arises when changing the receiver, a burr in the cable braid or a broken wire. If it is determined that the cable is faulty, you can repair it yourself or call a specialist.

Insufficient signal strength, antenna damage

Pay attention to the signal level indicators when the receiver is turned on. If they are scanty or zero, then the antenna is configured incorrectly or its converter is not powerful enough for reception. The situation occurs when changing receivers to new models. Updated devices require a stronger signal from the receiver and more resources than older equipment.

- rather a commercial move, since the increase in quality is immeasurably small compared to the cost of replacement and the power consumption of new equipment. How newer device, the more it protects the signal from interference, protects against unauthorized access to the system, and complicates the information encoding protocol. Customers, having spent a considerable amount of money to replace a model, find that the new one does not work or requires enormous resources.

The signal strength needs to be adjusted to new equipment models. First, you should determine whether the antenna is working properly and whether it is installed correctly. Connect a less powerful receiver to the antenna and see if the system works. If the antenna malfunctions, the message “No signal” or “Coded channel” is displayed on the screen. Take the instructions for the antenna and retune. Check the quality of all connectors and cables. Check that the tilt angle of the plate complies with the instructions. Carefully inspect the antenna for physical damage or flaws. If reconfiguring does not help, you may need to purchase a new converter. Don't go to the store right away latest model converter - first call a Tricolor TV specialist who will help you find and fix the problem.

Receiver connection settings failure

Reconfigure the receiver. Reset its parameters to the original factory settings, take the instructions and repeat the steps to search for channels again. When setting up equipment, enter the data correctly.

If you are unable to configure the receiver on your own correct operation, call the Tricolor TV service center and ask why the list of regions is not available on the new receiver. There is a list on the website contact numbers for communication. Customer support is available daily. You will receive advice on the situation that has arisen.

Calling a company specialist

When purchasing digital TV services, ask an employee not to deliver and hand over the equipment to you, but to make sure it is properly configured and correct installation. Make sure the system is functioning properly. Check the operation of the equipment in the presence of a company employee. Call a specialist through the support service who will quickly find the source of the problem and fix it. The company has a positive reputation and has been operating for more than 20 years. Tricolor TV are interested in good quality customer service and comfort. If the list of regions is not available, consultants will explain what to do.

The list of regions is not available from Tricolor - one of the problems that arises when operating the equipment. Why does the device write this and how to fix the failure? Let's study all the nuances further.

If a cable TV connection is not available, then most clients choose Tricolor. What is the reason for its popularity?

A large number of programs.
Optimal price.
Stable operation of the network. Various failures do not occur so often.
You can connect in any city in the country, no need to check technical capabilities.
There are many tariffs offered, among which you can find the one that suits you.

The equipment set includes a receiver, a satellite dish and a control panel. Outdated set-top boxes can be exchanged at the company at special program for subscribers.

One of the reasons for this proposal is the constant improvement of standards. Old receivers cannot receive channels in high quality due to lack of format support and low component power.

Additionally, the new set-top boxes improve protection. Specialists discover hacking methods and create patches for the system. Over time, it becomes more and more difficult to gain unrestricted access to the receiver.

But after the exchange, a situation may arise when the list of regions is not available on Tricolor TV; we’ll tell you what to do next. Let's study probable reasons and methods of elimination.

Why is the list of Tricolor TV regions not available?

The device cannot find the list of regions? This means that there are problems with the equipment. You most likely will not be able to diagnose the cause yourself. We'll have to sort through various methods to resolve the issue until access is restored.

Did a similar situation arise during setup? Probable reasons:

The card is not installed correctly.
The convector cannot provide optimal power to the equipment.
Multiple parallel connections.
The wire insulation is broken.
The antenna is not configured correctly or is connected incorrectly.

The list of regions does not load on Tricolor TV

The first reason why regions do not load is that the map is installed incorrectly. In new receiver models, its location may change. What to do:

Find the instructions from the receiver.
It should contain a clause about the placement of a smart card.
Usually a picture is provided with the right option installations.
Turn off the receiver.
Pull out the card.
Rearrange it according to the instructions.
Turn on your device.
Check operation.

This is one way to fix the error and restore operation. If the reason was incorrect installation smart cards, access will appear when turned on.

The list of regions is not available Tricolor: what to do

What is the problem? If the first method does not help, then check the connection diagram. The signal to the receiver must be supplied through one wire. Parallel connection not allowed.

Is the connection made incorrectly? You can study the instructions for the receiver and make the connection yourself according to the diagram. But it is better to turn to a professional for help.

There is no list of regions when setting up Tricolor TV

If the problem is not resolved at the previous stage, then it is worth inspecting the cable. Sometimes there are insulation burrs that short out the conductor and loss of signal occurs. They usually appear when there are minor connection errors.

What to do? It is better not to try to reconnect the equipment yourself. Contact the contact center. Need to:

Call the operator.
Report damaged cable insulation and no signal.
Find a time for a specialist to arrive.
A professional will inspect and reconnect.
Check the operation of the receiver after completion.

Lost signal

Why is the list of regions not available to Tricolor TV subscribers? The antenna needs to be inspected. Sometimes this is the reason for the failure.

Check the integrity of the connected cable and other elements. If you live in a private house and branches and leaves cover the antenna, you will need to cut them down. Do some clearing, even small obstacles in the signal path can cause problems.

It is possible that the antenna has changed position or was initially configured incorrectly. The owner can try to set the azimuth on his own, although this task is not easy to cope with.

What will you need?

Set of tools.
Compass.
Accurate azimuth and angle data.

You can find out the parameters for your home at special services. A good option– https://geonames.ru/. The owner needs:

Point your home on the map.
Select one of the operators.
Do you know the exact name of the satellite? Then you can specify it.
The direction of the antenna will appear on the map.
The azimuth and inclination angles are indicated just below.

Without professional knowledge It’s difficult to set the parameters yourself, even if you have a compass and other equipment. It is recommended to involve another person in the process so that he controls the reception of the signal from the satellite. Using the trial method, it is possible to configure the equipment.

But it is better not to do this procedure yourself. We recommend contacting the contact center, reporting the problem and calling a specialist. He will clarify the settings for setup in advance and correctly align the antenna.

Problems with contact

The equipment uses an F-connector to connect the cable to the equipment. If the connection is made poorly, or you often disconnect the cord, then the contact may be broken. Necessary:

Unscrew the connection point.
Pull out the cable.
Release the end from the insulation.
Insert the conductor inside.
Secure it in the connector.
Turn on the TV and check operation.

The GS U510 satellite receiver is a breakthrough in development Russian microelectronics. The microprocessor was in development for about two years. The core was a processor manufactured and produced by the GS Nanotech plant, which is part of the GS Group holding group. The entire process of working on crystals is under control. As for laboratories, they are located both in Russia and abroad. This production is one of a kind both in terms of the technologies being implemented and in terms of the level of working personnel. I would really like to note that two percent of the world’s volume of digital satellite receivers is being produced on the territory of Technopolis GS.

Digital receiver - is considered the only example of what Russian industrial enterprises can produce using technology high level electronic equipment, which will meet standards throughout the world. This article describes the parameters and steps for setting up the receiver for the first time. Setting up the GS U510 is as simple as possible.

TURNING ON THE RECEIVER

1. Insert the plastic smart card Tricolor TV, which comes with the receiver, all the way into the connector on the front panel, which is located under the folding panel. The golden area on the smart card should face up; the card is inserted with the chip facing forward.

2. Connect the satellite antenna cable to the LNB IN connector, satellite receiver. Connect the receiver to the TV, this can be done using HDMI cable, and an RCA cable (bells). Connect the adapter plug to the 12V connector, which is located on the rear panel of the Tricolor receiver.

3. Plug the adapter into a power outlet.

NOTE. As a rule, when you turn it on for the first time, the receiver switches to operating mode.

4. To switch the Tricolor TV receiver into operating mode, use the “STANDBY” key on the remote control or the “On/Off” key, which is located on the front panel of the receiver.

Shutdown is performed in the following sequence:

1. Use the STANDBY key on the remote control or the “On/Off” key on the front panel of the GS U 510 (the receiver will switch from the operating state to standby mode, and the backlight of the “On/Off” button on the front panel of the receiver will turn on;

2. Remove the adapter from the outlet.

GS U510 receiver setup wizard.

When you turn on the receiver for the first time, the “Setup Wizard” will launch. It is designed to simplify the initial setup of the U510 satellite receiver. Using the setup wizard, you can very easily find all TV and radio channels of Tricolor TV.

NOTE. You can call the “Setup Wizard” using application of the same name- “Setup Wizard”. Also, the “Setup Wizard” will appear after resetting to factory settings.

The name of the current stage of the installation progress is displayed in the upper area of the screen, and the active option selected for settings is highlighted in light blue.

To enter required settings, use the receiver's remote control: selecting an option is done with the up and down keys, setting the first option for any option setting - using the left and right buttons, confirming the choice with the "OK" key. Process first initial setup, can be canceled by pressing the “EXIT” key on the receiver’s remote control.

The initial setup procedure for the receiver is divided into several stages:

Stage 1 - language selection, receiver menu. Also at the first stage, you need to: specify the video screen resolution, set the visibility area of the image, for this purpose, move the cursor to the line “Set visibility area” and use the “OK” key. In the window that opens, determine the required values of the visibility zone (greenish area) using the cursor keys and the “OK” button. To confirm changes, use the EXIT key. The “OK” key will move the receiver to the next step.

Stage 2 - set the date and time parameters that will be used in the receiver. If the "AUTO" parameter is set to "ON", the receiver will use the time and date transmitted via satellite signal. You also have the opportunity to set time parameters manually; you need to set the switch to “OFF” mode, move the cursor to the date and time line and use the “OK” key. In the window that appears, enter the required date and time settings using number keys remote control and press “OK” or “EXIT” to cancel the settings. Time zone - time zone can be adjusted according to automatic mode, or manually.

Stage 3 - at this stage, the Tricolor TV channels are scanned. The choice of operator is made depending on the region in which the satellite dish is being configured. When you specify the “Main” region, Tricolor channels broadcast for the entire Tricolor TV coverage area will be scanned. At correct setting antennas, during the channel scanning process, new channels will be added to the list, and the strength and quality scales will be filled. Otherwise, you need to configure the satellite dish.

Stage 4 - at this stage the receiver scans satellite channels, according to the specified “Operator” and “Region” parameters set at the previous stage. During the search process, a scanning progress scale is shown on the television screen, as well as parameters for the quality of the satellite antenna settings - these are two scales: the strength and quality of the satellite signal, a list of scanned channels, and the “scan” mark is reflected on the receiver’s display. After scanning is completed, a message will appear indicating that the channel search process is complete. Next, press the “OK” key. The detected TV channels and FM radio stations will remain in the receiver’s memory, then the HD receiver will switch to viewing mode for the 1st TV channel from the list.

NOTE. Scanning of Tricolor TV channels and radio stations can be interrupted by pressing the “EXIT” key. If the channel list is empty, the receiver display will show “no Ch”.