Enable sending messages to short numbers. Why SMS cannot be sent from your phone: reasons
Cell phones, as a rule, properly perform their basic functions. But their owners sometimes have problems with this too. Problems may occur when receiving or sending SMS. Based on this, let’s consider 2 questions: “why aren’t SMS messages coming to my phone?” and “why aren’t SMS sent?”
At the bottom of the article you will find information that will help you understand the topic. They are designed for Android users, but can be useful to everyone.
Information applies to the following categories:
Popular mobile phone manufacturers:
- Samsung Group (Samsung);
- Huawei Technologies (Huawei/Uavei);
- LG Electronics (LG);
- Lenovo Group Limited (Lenovo);
- ZTE (ZTE);
- Apple(Apple);
- Nokia (Nokia);
- Sony Corporation (Sony);
- Xiaomi (Xiaomi).
Popular mobile operating systems:
- Android;
- Windows 10 Mobile;
There are several mobile operators:
- Megaphone;
- Tele 2;
- Iota;
- Beeline et al.
Each of them has its own characteristics. We ask you to take them into account when reading the article.
Sending messages
The process of sending a message can be divided into two stages:
- Sending SMS from a mobile device to the operator’s server.
- Sending from the server to the subscriber's number.
If in the first case the failures may be on your side, and you can fix them, then in the second you will have to wait until the service provider sorts out their problems.
Problem sending message
Before we understand the issue, let's find out whether the problem is with the phone or the SIM card. To do this, let's do a simple test: take out the SIM card and insert it into another phone. If the SMS is still not sent, then the problem is with the SIM card. If everything is successfully delivered, then rest assured: the problem is in the mobile device.
The most simple reasons, through which messages are not sent, can rightfully be considered a lack of funds on the balance, an incorrect subscriber number and a lack of memory for SMS. You can deal with them yourself. Let's look at other options in order of ease of fixing them.
- Turn on and off
The simplest thing you can do. If it doesn't help, we move on. - Black list
SMS is not sent to a certain number? Check, maybe the whole point is that the subscriber is blacklisted. To do this, you need to go to settings, select system applications, phone, blacklist. - Invalid SMS center number
We make the transitions as above, but in system applications we select messages, advanced settings, and SMS center number. We indicate the number. You can view it on your website mobile operator. Please note that it is different for each region. - Third Party Application
Install another application to send/receive messages and try again. Did not help? Go ahead. - Data link
In messages select GSM; Some phone models have CS and PS, we need CS. - SMS service
You may have disabled the SMS receiving service. To solve this problem, check the list of connected services. Here you should refer to the website of your mobile operator. - Delivery period
Checking the advanced message settings. We set a maximum delivery period. - Virus
The problem may be a virus. Go to the app store and install an antivirus. Or check for built-in. - Reset
If all else fails, try resetting your phone. If the phone crashed and they were somehow changed, this will return them to their original form.
There is nothing we can do here. Try taking it to a repair shop. If your phone is old, it’s a good idea to go and buy a newer model.- Problems from the other subscriber (black list, SIM card malfunction, message service disabled)
Inform the recipient about possible problems and have them check for failures on their side. The easiest way is to send him a link to our article. - Nothing helped
In this case, all you have to do is contact your operator. cellular communications and try to solve the problem with them.
Problem receiving SMS
To begin with, you should not panic: the message may simply take a long time due to technical work or problems with the server. This is temporary, the operator will fix everything soon.
Such situations often arise during holidays, for example, on New Year when everyone runs to congratulate relatives and friends. All that remains is to wait until the wave of congratulations and wishes passes.
This problem has already been discussed above. There is absolutely no difference, do everything according to the same instructions.
Check your spam, the message may have been blocked automatically. To do this, go to settings, system applications, messages. Select show blocked messages.
Just update it. To do this, enter *#*#4636#*#*, in the window that opens, select phone information, update SMSC.
If you have another application installed for receiving SMS, then remove it. If the built-in one does not work, try installing another one, perhaps messages will start to arrive.
As in the case above, you should take the phone for repair or purchase a new one.
Check to see if you once blacklisted the sender and then forgot about it. Or they did it by accident. Just remove it from it.
Use the instructions above.
Just like when you can't send a message, all you can do is shrug your shoulders. We advise you to contact your operator mobile communications.
If one day you find that you cannot send SMS from your phone, try to find the reason yourself using our tips. In most cases, users are able to correct errors without contacting a call center.
Check your balance
Most common cause refusal to send SMS is the lack of money on the balance of your number. If you are in any region of Russia, check your balance with the command *100# by typing it on the phone keypad and pressing call. The answer with the amount in your account will come literally in a matter of seconds. If the balance has dropped to zero, it will be enough to transfer money to your account in any way to regain access to sending messages.
In addition to the balance, it is advisable to monitor the status of the services provided by the package. This can be done by typing the command from the phone keyboard *100*2# . In addition, information about the balance and balances of prepaid package SMS can be viewed in Personal account and application "My MTS".
Phone memory is full
If you do not delete received SMS, they accumulate in the phone's memory, and one day the memory reserve allocated for this runs out.
After this, the phone can neither receive nor send messages. Clear your memory by selecting and deleting operator mailings and other unnecessary SMS.
Black list
Many phones have a “Black List” function, i.e. manually set ban on outgoing calls and messages.
As a rule, this is done so that the phone number can be given to a small child, without fear that he will accidentally or out of curiosity call and send messages abroad and thereby impose exorbitant expenses on you. Check the call and message barring functions; if it is enabled, disable the Black List.
Check your phone settings
If everything is in order with your balance and other options, you should check whether the SMS settings in your phone are set correctly. They may have accidentally fallen off while playing or otherwise manipulating your phone, causing you to no longer be able to send messages.
- Open the SMS center number in SMS settings, delete and re-enter it: +79168999100 . The number is the same for all regions and is valid in roaming.
- Open the data link tab: the “bird” should be opposite GSM. If a GPRS channel is specified in the settings, correct it immediately.
- Message type: this tab should indicate “Text”, SMS, Standard.
- Delivery period: the maximum must be specified. If the settings are different, change it to maximum.
After completing all the above steps, turn off your phone and turn it on again so that the changes you make are registered in the phone OS. Make sure messages are sent without problems.
Checking SMS delivery
If you want to be sure that the sent message is delivered to the recipient, the first character in the text you type should be an exclamation point.
By sending such a message, you will receive a system delivery report within one to two minutes. This free service, which does not need to be specially connected - it is provided unconditionally, as is the ability to send SMS.
SMS in your Personal Account
If you have done all of the above, but still have not restored the SMS sending function, use your Personal Account and send a message from a computer or laptop. The functionality of your Personal Account allows you to send messages to any mobile numbers, including abroad. Data synchronization will give you the opportunity to use notebook phone to find numbers to send messages and check archived SMS.
Don’t forget that the cost of sending SMS from your Personal Account will be the same as when sending it normally from your phone. If the message is too long (longer than 70 characters in Cyrillic or 160 characters in Latin), it will be split into two or more parts, and a separate fee will be charged for each. Similarly, you can send messages from the application "My MTS".
All modern mobile devices- These are small assistants that give people the opportunity to exchange information with each other at any time and anywhere. Some people prefer to just make a call, others like to use all sorts of social networks, but there are also those who use good old SMS messages. Sometimes it happens that for one reason or another this function becomes inaccessible on the phone. Why can't I send SMS from my phone? What actions to take when messages do not reach the recipient or even do not want to be sent from a mobile phone?
Lack of funds
As soon as such a problem appears, the first thing to do is check the amount of money on the balance. Depending on the used tariff plan, which the subscriber uses, or depending on the terms and conditions of the communication service provider, SMS messages are not sent from the phone precisely because of the insufficient amount of money in the mobile account. Those who own contract packages or accounts need to find out from the operator whether the required service is connected.
It happens that SMS messages are not sent simply because the number of the recipient of the message was dialed incorrectly. You need to try to send the SMS again, and if it fails again, you can always contact the support service operators.
Message center number
Problems with sending text messages from a mobile phone may arise due to an incorrectly specified or not specified SMS center number in the settings. This needs to be checked in the phone settings. If an incorrect number is specified, you can simply rewrite it. To set up the center number, you need to go to the message settings in the device. On Android, this is the “Messages” item. If there is a different mobile operating system, then you need to go into the settings of the phone itself.
The reason that messages are not sent may be due to mechanical damage the device itself or the SIM card. Another reason could be moisture getting on the phone parts. After all, this leads to the contacts oxidizing. When using the phone for a long time, the contact between it and the SIM card becomes loose. In this case, you can contact the telecom operator’s salon and get a new card with the number and all contacts saved.
Overloads on the operator side
In the days before the holidays, many are familiar with the problem when SMS messages are either not sent at all or do not reach the recipient soon. This is due to the fact that at the same time many people clog up communication channels, trying to call all their relatives in order to congratulate them. Operator servers cannot withstand the load at such times, which is why all communication problems occur. If SMS messages are not sent on such days, what should I do? We should try to do this a little later, when the servers are unloaded.
Other reasons
Why else are SMS not sent from your phone? Sometimes it happens that the person you are trying to send a message to has simply added your number to their blacklist. And it doesn’t matter whether this was done on purpose or unintentionally. The SMS still won’t reach him.
Why aren’t SMS sent from a phone if a person wants to pay for a service this way? You need to find out if your operator supports this feature.
If nothing helps solve the problem at all, you can try the following:
- Delete all old and unnecessary messages from memory, since their number affects the sending of new SMS.
- Try not to respond to received messages, but to create new ones. In this case, it is better not to select the subscriber number from the list of saved ones, but to enter it manually. This works on some phones.
- Reboot mobile device and try to send the message again.
- To set up SMS in the Android operating system, you need to launch the Messages application and in context menu click on settings. There you can choose the encoding of messages, since sometimes some strange symbols, like question marks, come instead of text.
- In order to receive notifications that a message has been delivered to the recipient, you need to enable this function in the settings. Typically this is the “Delivery Reports” item. After the SMS is delivered, a corresponding notification will be sent.
- Some users find it a little annoying that the message delivery notification remains on the screen. This can also be disabled in SMS settings.
- If some message that was received a long time ago has been deleted, then the option is probably enabled automatic cleaning. If it is important to store all messages, then this function can also be easily disabled.
- On devices with the Android operating system, you can block calls and messages from specific person. Anything can happen. You just need to add the subscriber's number to the blacklist. Not all versions of Android can do this, so sometimes you will need to download a special application.
- Sometimes SMS messages from iPhone are not sent. iMessage just shows a red icon. The reason may be poor coverage area. Force loading often helps. If the iMessage program is not available, then in the settings you need to set the switch to send simple SMS.
Smartphones based on operating system Android devices are easy to use, but problems with sending messages are also common. Our article will examine in detail the question of why SMS messages are not sent on Android and what can be done in such cases.
The main reason for the inability to exchange messages is incorrect settings SMS center. To check the entered data and adjust the values, you need to go to the message settings. The indicated fields must contain the MTS message center number: +79168999100. The data channel tab should be active in the “GSM” column, and the message type should be “text”. The entered settings are installed on the phone by default when using a SIM card. Failures may occur after accidental deletion of information, as well as when a virus gets onto the device. Often the reason that Android SMS is not sent is physical wear and tear of the SIM card, which can easily be replaced when personal address to your operator's communications center.
The reason is message delivery failures on Tele 2
Problems with the delivery and receipt of SMS for Tele 2 subscribers may arise due to failures mobile settings. To clarify such situations, you should contact your telecom operator or visit the company’s official website. Problems can occur when the SIM card is changed frequently, as well as in older phones. You should also know that the message sending service provides for the delivery of text no longer than 160 characters. An SMS with a longer dialing will automatically be split into several short ones, for which an additional fee will also be charged.
Why don't messages come to Megafon?
Megafon subscribers also face a problem when the message was not sent from Android, but the money has already been debited from the account. In addition to checking the entered data in the message center and the functionality of the SIM card, the following factors may be the cause.
Why SMS is not sent:
- There are insufficient funds in the account. The solution to the problem is to replenish your balance in a timely manner, or use free messengers.
- Network congestion due to technical work, or on holidays and weekends. In this case, you will only have to wait or try to reach the subscriber.
- Invalid recipient number entered. To send SMS, you must indicate + and the country code. You don't have to do this when making calls, but phone book It is advisable to enter the numbers immediately international format so that you can subsequently use the message sending service.
- When the phone's memory is full, messages simply will not be saved, so problems may arise not only with receiving, but also with sending “letters”. Regular cleaning will help avoid this problem.
- If the problems have reached a critical point, SMS are not delivered or received, it is advisable to reset the settings to factory settings. The algorithm of actions will be different for different models smartphones, and before such manipulation it is imperative to save contacts and personal data (photos, videos, downloads), which will inevitably be erased from the phone’s memory.
Critical situations, when in addition to malfunctions in the SMS center, there are other problems in the operation of the phone, require contacting professionals. The service center will help you diagnose the device, find the causes of failures, and effectively eliminate them. A radical decision The device may need to be reflashed, after which the system will be completely restored. By the way, some models made in China It is recommended to undergo this procedure initially to avoid further problems when using.
Beeline does not receive SMS
If SMS messages are not sent from Android for an unknown reason, you can try to fix the problem yourself. First of all, you need to check the phone memory and the correctness of the entered subscriber number. For Beeline network users, the message center code should be +79037011111, and the rest of the data should be the same as listed above. If for some reason the information has changed, you should manually enter the correct data. Don't forget to restart your phone after changing the settings so that the changes are saved.
Messages are not sent to short numbers
Users often encounter the problem that messages are not delivered to so-called “short” numbers: support services, quick registration and some more paid services. Several solutions to the problem are given below.
How to act in such cases:
- Do not send empty messages, you must put at least a space or print several characters.
- In the application manager, find the “permissions” item. It is necessary to change the settings to “Request” so that before sending SMS to short numbers a notification about permission to send appeared. If a ban was previously set, this option will help unlock the opportunity. After setting the necessary parameters, the phone must be rebooted.
As a last resort, if possible problem has not been determined independently, you can seek support from service center or mobile operator. Access to personal number and its settings can be obtained in the “Personal Account”, having previously registered in the system.
What to do if SMS is not sent: it says failure
It is not always possible to determine the cause of a system failure, so you should try several options. If your actions involve entering new data or canceling previous manipulations, you must reboot the device - this way the entered information will be saved.
The algorithm of actions in this case will be something like this:
In some cases, the problem lies in the hardware of your smartphone, but here you will need the help of professionals. System failures can be eliminated by flashing the device, and software failures can be eliminated by replacing or repairing boards and chips.
If your Android does not send SMS, crashes, or has completely lost the function of sending messages, it is imperative to understand the reasons for this “behavior.” First of all, it is necessary to exclude incorrect data specified in SMS settings, as well as the availability of money in the account. If you still can't send text message, our article will tell you some tricks to restore this function on modern smartphones with Android OS.