Personalization update stuck in htc one m8. An error occurred in the Sense Home app on HTC - how to fix it

If you are a user of any of the phone models HTC and began to notice that from time to time your HTC phone freezes, does not respond to your actions, slows down, you need to stop panicking and the first thing you should do is simply try to reboot the device. Remember that in all problems the best initial solution is to reboot.

No response to the power button

It may happen that the smartphone will not respond to the power button after a reboot. In this case, you need to remove the battery and insert it back after a while. Usually such a simple operation is effective.

The problem is not being solved

After rebooting, check if this helps and the problem goes away. If the problem persists, you will most likely have to reset your smartphone.

Hardware fee

The procedure you need is often called a hard reset and it erases all user files and data from the phone's memory card. Therefore, if you have anything important on it, it is better to create a “backup”.

Remember that after a master reset, all your applications, data and user settings will be deleted, so think carefully about this operation.

If you still decide to perform a hard reset, you need to press the button on the phone’s home screen Menu, then select Settings.

Scroll down the screen a little and you will find a menu Confidentiality, which contains the graph Factory reset.

It is in this column that you can safely click on Reset your phone, then click Erase everything.

If the problem is still not resolved

If you are unable to turn on the phone, or even after a hard reset, problems with the device remain; in such cases, it is recommended to contact a specialized service center, where professional staff will deal with the problem.

The HTC One M8 is a nice-looking smartphone with unique specifications and features that help it stand out from the crowd. But as we know, there are no ideal devices: like all smartphones, they have their own problems and malfunctions.

In this article, we will list the most common problems with the HTC One M8 smartphone and options for solving them.

Problem: Notification light doesn't work

Some HTC One M8 users have noticed that the indicator light on their new smartphone is not working; ideally, it should blink when there are new notifications, such as new text messages or emails. For most users, it works when the battery level is low and while charging, lighting up in orange or green (albeit dim), but when new notifications appear, it refuses to work.

Possible solutions:

• First of all, go to the menu [Settings > Display and gestures > Notification light] and make sure the indicator is turned on for the notifications you want.
• There is a possibility that the indicator problem is related to some application. You can check this by rebooting your phone into .
• If the problem is related to the application, then you will need to determine which one: go to the menu [Settings > Applications], to the tab with all applications. The culprit could be any application related to sending/receiving messages. You can try disabling your applications one by one or do a factory reset and then selectively reinstall the applications you need. After disabling/reinstalling, do not forget to check whether the notification indicator is working.
• If all else fails, then you can try to exchange the device from the seller.

Problem: Low volume during a call

Several One M8 owners have encountered problems with low volume levels during phone calls. It may seem to you that the other party is speaking very quietly or has completely hung up. This problem occurs even if you increase the volume to maximum.

Crutches:

• Try changing the position of the speaker: HTC has directional speakers and the sound comes only from the left side. Try holding the phone slightly away from your ear and moving it around until you get a loud enough, clear sound.
• You can also go to the [Settings > Calls] menu and turn on the Hearing Aids mode.
• You can try using a Bluetooth headset.

Possible solutions:

• Make sure nothing is blocking the speaker grille. Try blowing compressed air into it.
• If all else fails, try returning the phone to the seller.

Problem: Booting in Safe Mode

Some HTC One M8 owners have noticed that the phone boots itself into (you will see a message about this in the lower left corner of the screen).

Possible solutions:

• Most likely, a simple reboot will be enough to exit Safe Mode. Press and hold the Power key, and then select Restart. After this, the phone should boot into normal mode.
• If your phone boots into safe mode again, try resetting it to factory settings. First, back up all the necessary data from your phone (music, photos, videos, etc.), then go to [Settings > Backup & reset > Reset phone] and select "Erase all data", then click "OK" "

WiFi problem: Phone won't connect to network/keeps disconnecting/very low data speed

While using the HTC One M8, some people encountered problems with the Wi-Fi network: the smartphone either refused to connect to the network, or the connection was interrupted and was not automatically restored, or the data transfer speed was very low.

Crutches:

• Try turning on and then off Offline mode on your phone, then restart your phone.
• Restart HTC One M8 and router. The connection may be restored for a while, but the problem may occur again.

Possible solutions:

• Remove the existing connection and reconfigure it.
• Install the Wi-Fi Analyzer app and check if the channel you are on is congested. If there are more free channels, you can switch them on the router (see the instructions for the router).
• Make sure your router has updated firmware.
• Check your router settings, and in particular the Mac address. Change the settings if necessary.

Problem: “Ultimate Power Saving Mode” is missing

One of the main features of the new smartphone that HTC announced was the Ultimate Power Saving Mode. The mode puts the phone almost into sleep mode, allowing you to perform only the most energy-intensive tasks and extending the life of the phone with only 5% battery charge to 15 hours. Some HTC One M8 do not have this mode (mostly for US residents), and the reason for this is earlier versions of the software, which do not yet have an extreme power saving mode.

Solution: Users left without the extreme power saving mode must wait for a software update. You can check available updates in the [Settings > Software updates > Check now] menu. 1.54.401.5 is the first version to support this energy saving mode.

Problem: “SIM card missing”

A significant number of HTC One M8 owners report that a message periodically appears on the screen of their smartphone stating that the SIM card is not detected. Usually this error appears randomly and has nothing to do with user actions.

Possible solutions:

• Find the SIM card slot, open it with a paperclip or pin and remove the SIM card from there. Reinsert the SIM card into the slot and see if that solves the problem.
• Try cleaning the SIM card and its contacts with rubbing alcohol applied to a microfiber cloth. Clean the SIM card carefully to avoid damage; Before reinserting the card into the slot, be sure to dry it out.
• If you suspect that the card is not fitting tightly into the slot, you can slightly increase the thickness of the card using electrical tape, leaving only the contacts exposed. This may slightly increase the thickness of the SIM card to prevent movement inside the slot.
• If this happens with different SIM cards, then you should contact the seller for a replacement device.

Problem: Keyboard language keeps switching

Some people have problems with the HTC keyboard, in particular, when typing messages, some users notice that they are typing in completely different languages, and the problem here is not in the software, but in awkward movements and inconvenient placement of the keyboard itself. But in any case, it is annoying and inconvenient for users.

Crutch:

Try changing the keyboard: you can install SwiftKey or the free version from Google.

Solution:

If you don't want to give up the default keyboard and just want to fix the problem with extra languages, then open the messaging application, display the keyboard and click on the gear button to open the keyboard settings menu. Click "Select Keyboard" and uncheck the boxes next to the languages ​​you do not use.

Problem: Phone suddenly turns off

In some cases, the HTC One M8 crashes and turns off: this problem also occurs randomly, and users do not notice any patterns in its occurrence - the phone simply reboots suddenly.

Possible solutions:

• The first solution that comes to mind is a factory reset. Go to [Settings > Backup & reset > Reset phone > Erase all data > OK]. Don't forget to save all the necessary data from your phone in advance!
• If you think the problem is caused by an app or program, go to [Settings > Power > Usage]. This menu will show you which program is consuming a lot of resources and causing your phone to shut down.

Problem: Camera app crashes in portrait mode

Not taking into account the complaints about the quality of the HTC One M8's photos - unfortunately, there is nothing we can do about this - some users mentioned a glitch in the camera's performance when shooting in portrait orientation. At the same time, most of them had no problems with landscape orientation, but changing it caused the camera application to crash.

Solution:

As it turned out, this problem is directly related to the LastPass application - a popular password manager - and its latest update. The good news is that you don't have to delete the app or use a different photo app—LastPass and your smartphone camera can live in harmony if you just take a few simple steps:

• Login to the LastPass app
• Go to Settings > App Associations
• Select the camera and check the box “Do not show fill window”

In all cases, this solved the camera problem.

Problem: Bluetooth won't connect

Bluetooth is one of those problems that appears on almost all phones, especially when it comes to trying to connect the phone to the car. As we understand, the HTC One M8 is no exception to the rule - it also has a number of problems with connecting Bluetooth devices. There are different solutions to the problems that arise, and below we will list the most effective ones.

Possible solutions:

• Make sure all devices have the latest firmware.
• Go to [Settings > Bluetooth] and delete your HTC One M8's previous connections with other devices. After that, try connecting again.
• Avoid special characters in device names. Make sure you don't give your device some crazy name by going to [Settings > Bluetooth] and checking "Device Name".

Problem: the phone always shows that it is roaming

Many users have noticed that their HTC One M8 always shows that it is roaming. This can be a serious problem for those who do not want to receive a bill for a tidy sum, despite the fact that they always called from their home region. But don't worry, the company is already aware of this problem and HTC promises that users will not be charged for roaming services.

Solution:

The problem should be resolved soon with the release of updated software. To check for the latest firmware updates for HTC One M8, go to [Settings > Software Update > Check Now].

Problem: Dead or stuck pixels

Despite the HTC One M8's fairly high-quality screen, some users have complained about dead pixels (pixels that don't light up) and stuck pixels (those that constantly light up). This can significantly spoil the impression of using a smartphone.

Possible solutions:

• You can try to correct the situation using the Dead Pixel Detect and Fix application - there is a chance that it will help.
• If your phone is still under warranty, then try contacting the seller for a replacement device.

Problem: HTC TV app won't connect to TV

The HTC One M8 can be useful for you outside the home, but also for performing a number of functions while you're in your favorite chair at home. The device's IR blaster allows you to use your phone as a TV remote, although some users have problems implementing this function: after trying to establish a connection with the TV, the phone displays the message "Unable to receive data."

Possible solutions:

• Read the connection setup instructions carefully to make sure you did everything correctly. Try connecting several times.
• Go to [Settings > Apps] and find the HTC TV app. Delete the application data and try setting up the connection again.
• Make sure the app is updated: As it turns out, the old version of the app had more problems than the new one.

Personalizing your phone is a nice thing. Typically, users complete it immediately after purchase. This is especially true for ringtones and desktop pictures. On HTC Desire, the personalization section is located in the “settings” menu. This is where we go to explore the possibilities and determine our needs.

The very first point in setting up is the choice of scenes. Although, in our opinion, ringtones are still more important - more people around will hear them. But stories are stories. There are a total of seven desktop scene options available.

This applies not only to the pictures you see, but also to the location of shortcuts and folders on the seven desktops. Therefore, when you change the scene, the phone will prompt you to save the previous one - this way you can not lose your settings for desktops. You can do the same with any of the scenes that you have changed - save it as a custom one and switch to the already configured screen profile at any time.

The next item is the screen background.

You can install photos from your gallery, wallpapers suggested by HTC, or other wallpapers on it.

When installing photos taken with the camera, you need to select the area that will be displayed directly on the screen.

Practical tip: Be sure to see what the final image will look like on screen. Sometimes part of a photo doesn't look as good as the whole picture, so it's worth replacing it with something else.

You can select ringtones from a preset list, or download them yourself using one of the available methods.

The resulting composition can be assigned to one of the contacts in the phone book, or to all incoming calls. You can assign several melodies to the people who call you most often: parents, significant other, bosses or mother-in-law :) For convenience, you can assign not a whole melody to a call, but a part of it.

Our review will tell you about the problem with the Sense Home application on HTC phones. You will find out what this Sense Home error is and how to fix it on your smartphone or tablet.

Recently, the popularity of HTC smartphones has increased dramatically. But the number of questions about the unstable operation of embedded applications and system functions has also increased. One of the most frequently asked questions that users leave on the forums is related to the error in the Sense Home program.

What is this program?

Sense Home is a modern launcher from HTC, which is pre-installed on most new smartphones of its own line.

The launcher combines "Themes" from HTC and app BlinkFeed. Compared to similar applications, SHL has the same standard set of functions and settings, but it also has its own features. In SHL, you can almost completely change the theme by choosing different screensavers from the gallery or purchasing a ready-made design from the store. There is also an aggregator of news and notifications from social networks (Twitter, Google+ or Tumblr).

In general, the program is cool and extremely useful for those who like to create their own themes. Here is a short overview video of how it works.

Common errors and solutions

Due to some glitches, the program may be unstable. "An error occurred in the Sense Home app" or "Sense Home stopped unexpectedly"- these are the two most common problems for Sens Home. Such notifications appear constantly and are quite annoying. To solve them there is a simple and effective way, by applying which you will get rid of annoying notifications.

1. Go to "Settings" HTC phone and open there "Application Manager".
2. Find it in the tab "Neglected" Sense Home processes and stop them.
3. Go to the tab "All" and find Sens Home in the list.
4. Open Application details- clear the cache and stop the program.
5. Restart your phone and go to Google Play. Find

The HTC 10 has a few tricks, you just have to know where to look. To get the most out of HTC's latest and greatest, here are nine tweaks worth checking out.

Disable HTC Sense advertising.

HTC Sense will display ads on your device in apps like BlinkFeed unless you turn off this feature. Go to Settings > Personalization > Ad Management and check the box to disable this feature. Note that this will not block ads in Chrome or other apps, but it will prevent HTC from sending ads to the device.

Add more fingerprints.

HTC 10 lets you register up to five different fingerprints to unlock your phone, unlock apps, or make purchases. Open Settings, then Fingerprint Scanner. Enter your password, then click the Add Fingerprint button and follow the onscreen instructions. Here you can also enable or disable waking up your device when you place your finger on the home button when the screen is off.

Remove BlinkFeed.

HTC's BlinkFeed is a customizable news feed that sits to the left of the home screen, but it's not everyone's cup of tea. You can turn off BlinkFeed by long-pressing on an empty space on the home screen and selecting “Manage home screen pages.” Swipe right until BlinkFeed appears, then tap Delete.

Setting the button backlight.

For the first time, HTC 10 has capacitive buttons instead of on-screen buttons. The backlight for each button is turned off by default until you touch it, but you can set the backlight to turn on whenever the screen turns on.

Go to Settings > Display, gestures & buttons > Navigation button backlight and select the setting you want.

Gestures.

Gestures can be used to launch the HTC 10 camera, wake up the screen, or unlock the device directly to the Home screen.

To see how each gesture works, or to turn off unnecessary gestures, go to Settings > Display, gestures & buttons > Motion Launch Gestures. Click on the number below the preview to see an animation detailing how to use that specific gesture. Alternatively, you can tap the gesture to turn it on or off.

Flexible data storage.

MicroSD support in HTC 10 allows you to add up to two terabytes of additional memory. And starting with Android 6.0, you can combine your device's internal storage with a MicroSD card, without having to manage where apps and media are installed. Instead, Android will automatically move content between the two storage devices and you'll never know it's happening.

Once you insert your MicroSD card, go to Settings > Storage and tap on the gear icon next to the card's name. Then select "Format internal memory". This step will erase all data from the card, so make sure there is nothing important on it. Follow the onscreen instructions to complete the process.

Custom headphone settings.

The first time you connect your headphones to HTC 10, your phone will ask you to set up a custom audio profile. Each profile is specific to you and the pair of headphones you use. Follow the onscreen instructions and then set a profile name (preferably a name that relates to your specific headphones).

With headphones connected to your phone, open Settings > HTC BoomSound with Dolby Audio and select the old profile. Finally, click on the "+" sign.