There is a problem with a previous ios purchase. Files or folders are being used by another program

Both when downloading free and when purchasing paid content in the shop App Store Users of Apple devices are faced with the error “There is a problem with payment for a previous purchase.” It may also be accompanied by a recommendation to update your payment method. What to do in this situation and how to remove it, we will understand further.

The situation is quite clear; it occurs when the user tries to purchase paid application or a subscription in a store, but payment was never made. As a result of this, the user received the “product”, because The App Store allows you to pay for your purchase on your next order. But the next time you try to download even free software from the Apple store, the system notifies you of an error because you have unpaid bills. Thus, there may be two reasons why payment for a previous purchase was not made:

1. There are not enough funds on your bank card balance. This happens to anyone who has several cards and is not aware of the exact amount that is on their balance. The card owner could simply forget that the day before he had made purchases of gifts for his loved ones for the last holiday and the funds on the card were much less than he expected.
2. The payment failed due to the expiration of the card's service life. This can be easily checked at back side cards. Each card is equipped with this data, they are located below the card number.

We determine the purchase with which there was a problem with payment

To fix the problem “There is a problem with payment for a previous purchase,” you need to determine what you bought last time by reviewing your purchase history. For this you can use iTunes application installed on your computer.

1. Open the program and click on the “Account” item in the menu.
2. Click Sign In and enter your Apple ID credentials.
3. Next, click on the “Account” menu item and select “View”.
4. Open the "Purchase History" item and click "See All".
5. In the next window, you can view the programs that you have downloaded from the App Store for the entire time you have been using your Apple device.

How to view app download history on iPhone

You can view the history via iPhone or iPad, for this:

Update payment information on your Apple device

We fix the problem “There is a problem with paying for a previous purchase” with a bank card. If your card has expired, go to the bank and exchange it for a new one; some banks will require you to write an application to update the card. The procedure for obtaining a new card usually takes no more than two weeks. The funds that were old map will remain on your account. Top up your card for further purchases. And make payment on the debt in App store le. Now you need to update your ID information. Before you do this, make sure:

• That your personal data matches the data of the bank you use for payment.
• The account from which the payment is made is not blocked and is solvent.
• To change the payment method for purchases in the App Store and iTunes, you must pay all outstanding purchases, after which you can change the card.

Open yours iPhone device or iPad:

How to prevent purchases on iTunes

If you don't want to end up in a similar situation in the future, prevent accidental purchases or unintentional renewals paid subscriptions using a special restriction. For this:

To completely refuse to make further purchases at Apple services– delete all payment data from the device and the problem with paying for previous purchases will be solved once and for all.

Our article will tell you about a critical error when booting Windows 10 - “Your PC has encountered a problem and needs to restart.” You will learn about the main causes of this problem, as well as all possible ways to solve this problem.

In the operating room Windows system 10, Microsoft has updated the critical error screen (Blue Screen of Death). Now the PC does not reboot a second after the error message is displayed, but asks the user for permission to perform the corresponding operation and indicates a specific error code. Thanks to this, the PC user can get acquainted with the cause of the problem and even quickly find a method to fix the problem.

Blue Screen of Death in Windows 10

What is this error?

"Your PC has encountered a problem and needs to restart" is a message that a user receives due to critical failures in Windows 10. The error occurs for various reasons and can be a single bug or a constant problem.

Unlike previous Windows versions, in 10, a QR code is also displayed on the blue screen, which includes a direct link to a page on the Microsoft website containing a description of the problem and possible ways her decisions. Thanks to this, if a person faced with a corresponding problem has modern smartphone, he can quickly find out about a problem with his computer and solve it.

How to fix the problem

In most cases, simply restarting the computer will help get rid of the Blue Screen of Death. This can be done in several ways:

• press the “Reset” button on system unit(suitable for desktops);
• the hard way is to pull out the cord (for desktops);
• hold for 3-5 seconds Power button(for desktops and laptops);
• The hard way is to remove the battery (for laptops).

If the system booted successfully and after a day of use the critical error no longer appeared, then most likely it was single case and no other measures need to be taken.

What to do if the blue screen of death occurs again

There can be many reasons for the critical error “There is a problem with your PC.” Its appearance may be related to both technical malfunctions hardware and software part of the OS.

If you have errors like "Critical process died"(failure of a service important for the functioning of the system) or "KERNEL_SECURITY_CHECK_FILURE"(error when checking the security/integrity of the OS kernel) is software, then fixing them in most cases is not difficult. These are the two most common bugs.

To do this, first of all, you should check the system antivirus. You can use the one built into Windows 10 or install another one, but first disable the first one.

Step two: launch System Restore to the last points. To return the OS to an earlier state:

• click on “Win+S”;
• enter “System Restore” and launch the application;
• follow the instructions that the program offers;
• from the table, select the date as of which no errors were noticed.

1. Another variant: restore system files with help special utility. To do this, you need to launch the command line as an administrator and run the command “ sfc /scannow". If the utility asks you anything during the verification process, you must agree.
2. You can also try update drivers devices. Checking and updating is done through the “Device Manager”. You can also use targeted utilities such as DriverPack Solution.
3. If errors still occur after following these steps, then it is most likely a hardware problem. First you need to check the integrity file system, for which we enter “ chkdsk /f" in the command line and agree to everything that the utility suggests.
4. If that doesn't help either, there's probably a problem with RAM. She needs to be checked Memtest86, which can be downloaded without problems from official resource. The user will need to create bootable USB flash drive with this program and check the RAM for read/write errors. There are a lot of instructions on how to do this on the Internet. If the RAM is damaged, you will have to buy new modules.

Conclusion

The problem with the notification “Your PC has encountered a problem and needs to be restarted” is in most cases isolated, but it doesn’t hurt to check the integrity of your system files. To avoid errors Critical process died or KERNEL_SECURITY_CHECK_FILURE, you should always use new ones Windows updates 10 and follow current versions antivirus.

I’ve been thinking for a long time, when will the moment come when I’ll buy something in the app store? And then it came, I liked the Ticket to Ride game so much that I wanted to thank the developers and bought all the cards inside the game. That's why this instruction was born - how to buy games and applications in the App Store. It seems that this is complicated, but purchasing questions arise on our forum and in the comments all the time. I will try to summarize my own knowledge.

If you are not going to buy anything in the App Store, then the website has instructions “Registering in the iTunes Store without a credit card.” I already had an account registered, so I just needed to link the card to iTunes account(if you don't have an account with iTunes Store, then read the registration instructions first). This is easy to do on a computer. Go to iTunes and then to the iTunes Store. We find it on the right top corner our id (or email otherwise). Click on the small triangle next to the mail - a drop-down list appears.

Click on the account item:

Information about your account appears, which you filled out during registration. If the second field is not filled in, then click the Edit Payment Information button:

Specify the type of credit card. Here I’ll make a small digression - the card does not have to be a credit one - you can also use a debit one if it supports Internet payments. Just an expression " credit card” has become so ingrained in everyday life that it seems to unite all possible plastic cards.

We also indicate the 16 digits of the card number and a three-digit security code. On cards it is located on the back of the card. For virtual cards this code is usually sent via SMS.

Next, click the Done button at the bottom. And if the card is accepted, you will receive a notification about this. Otherwise, you will see a notification on the screen that the card is not accepted. In this case, double-check the data and if everything is correct, then most likely your card is either blocked or not intended for online payments.

Here important point- when checking the card, 1 US dollar is debited from it. In theory, it should return to the account within some time (from a day to several weeks - info from different people). Also, 1 dollar is blocked after each purchase, but within a few days it is returned to the account.

Now we find a paid application in the App Store and click the button where the cost of the application is written. It will change to BUY APP, click again:

The App Store will require you to enter the password you provided when registering in iTunes:

Once entered, the application usually starts downloading immediately. However, if the app starts asking you various questions, don't be alarmed. Read carefully and answer them.

It is worth noting that many applications allow you to purchase some kind of bonuses within the program. You can see these bonuses in iTunes under Requirements: Top In-App Purchases. In Ticket to Ride, these are three additional cards (essentially three new games - those who have played will understand me). In other games and applications this could be: game currency, tips, unlimited access to something, etc.

Here's what an in-game purchase looks like. Here is a beautiful Buy button - click it:

The game will ask if you agree to buy the add-on for so many dollars, click Buy.

When making your first in-app purchase, you will be asked to enter your iTunes password.

Note: If you added card information to iTunes on your PC, you will be asked to verify your credit card from your iPad the first time you make a purchase from your iPad. What does it mean to once again enter the verification code that is indicated on the back of the card. You will be automatically presented with a window for entering the code - the card number and other information will already be entered there.

But many newbies will almost certainly experience main question: What cards exactly does iTunes accept? More about this next time I collect more information about it.

“Performing initial synchronization with the server. Wait…"

Selective sync is not available while files are syncing or when the Dropbox sync process is paused. This means that if you run for the first time Dropbox program For a computer, you may not be able to open the Selective Sync menu in Settings right away—you'll have to wait until the program finishes indexing the files in your Dropbox folder.

If you see the message “Performing initial synchronization with the server. Wait…” - this means that the program is indexing files in your Dropbox folder right now. It is also possible that you yourself paused synchronization in the Dropbox menu. If your case is one of the ones listed above, wait for indexing to complete and then open the Selective Sync menu. Or click Cancel- then the message will disappear and you will return to the settings window. If you paused synchronization yourself, you can resume it at any time.

Dropbox will continue syncing (as indicated by the spinning arrows above the Dropbox icon) while you view and change other settings.

Selective sync settings are not updated

Here are a number of reasons why Dropbox may be failing to update your selective sync settings:

• Your hard drive is running out of space
• Files or folders are being used by another program
• You are using symbolic links or linked files
• Files have incorrect access rights

Make sure you have enough free space on your hard drive

Your hard drive may not have enough space to store the data needed to update your selective sync settings. To check if this is true, . If your hard drive is very low on free space, you may need to clear space outside of your Dropbox folder first.

Files or folders are being used by another program

Dropbox can't selectively sync folders (or the files in them) if other programs are using them. To resolve this issue, close programs that are using files in your Dropbox folder before changing your selective sync settings.

We strongly do not recommend adding to the folder Dropbox files referenced (symbolic links, attachment points, or network folders). Using linked files may prevent selective sync settings from updating and may also cause high load CPU, sync slowdown, permissions issues, and inconsistency in free space usage.

Incorrect file access settings

If files in a Dropbox folder have incorrect permissions, syncing problems may occur. Select operating system below to correct your access settings:

1. Click the Dropbox icon in the notification area.
2. Sign out of Dropbox.
3. Press the keys simultaneously Windows + R.
4. Dial cmd and press the key Enter to open the command line.
5. Copy and paste one at a time following commands to the command line. Click Enter after each command.
   • If your Dropbox folder is not located in the C:\Users\YourUserName\Dropbox directory, please change the first command so that it displays correct address. For example, if your Dropbox folder is located in the D:\Dropbox directory, the command should look like this: icacls "D:\Dropbox" /grant "%USERNAME%":(F) /T
   • The remaining commands will remain the same regardless of the location of the Dropbox folder.
   • Depending on the size of your Dropbox folder, this procedure may take certain time. Wait until the prompt appears again command line C:\ after each command is executed. icacls "%HOMEPATH%\Dropbox" /grant "%USERNAME%":(F) /T icacls "%APPDATA%\Dropbox" /grant "%USERNAME%":(F) /T
6. Click Start, select All programs.
7. Select Dropbox.

1. Click on the Dropbox icon in the menu bar.
2. Click on the gear icon and select Sign out of Dropbox.
3. Launch Terminal (See /Programs/Utilities/Terminal).
4. Copy and paste the following commands one at a time into the Terminal. Press the Enter button after each command.
   • When you enter the first command, you will be asked to provide the password for this computer (not the Dropbox password). Please note that when you enter a password, the corresponding terminal field is left blank. After entering your password, press enter key.
   • Please note: we assume that you have not moved your Dropbox folder. If you changed the location of the Dropbox folder, change all references to ~/Dropbox in the commands to the full path to the Dropbox folder in quotes. For example, if you moved your Dropbox folder to /Volumes/OtherPlace/Dropbox, you would need to replace ~/Dropbox in the commands below with "/Volumes/OtherPlace/Dropbox".
   • When you see the Terminal prompt again, it means that current team completed and you can move on to the next one. If certain commands return an error or do not complete within an hour, try restarting your computer and running them again. sudo chflags -R nouchg ~/Dropbox ~/.dropbox ~/.dropbox-master sudo chown "$USER" "$HOME" sudo chown -R "$USER" ~/Dropbox ~/.dropbox sudo chmod -RN ~/. dropbox ~/Dropbox chmod -R u+rw ~/Dropbox ~/.dropbox
5. Restart the Dropbox program by double-clicking the Dropbox icon in the folder Programs.

1. Right-click the Dropbox icon in the menu bar and select Go out.
2. Open Terminal and paste the following commands there:
   • Please note: we assume you haven't moved your Dropbox folder. If you changed the location of the Dropbox folder, change all references to ~/Dropbox in the commands to the full path to the Dropbox folder in quotes. For example, if you moved the Dropbox folder to the /Volumes/AnotherLocation/Dropbox directory, you need to replace ~/Dropbox in the commands below with "https://www..
   • When you see the Terminal prompt again, it means that the current command is completed and you can move on to the next one. If certain commands return an error or do not complete within an hour, try restarting your computer and running them again. sudo chown "$USER" "$HOME" sudo chown -R "$USER" ~/Dropbox ~/.dropbox sudo chattr -R -i ~/Dropbox sudo chmod -R u+rw ~/Dropbox ~/.dropbox
3. Restart Dropbox via the menu Internet In chapter Applications.

I absolutely welcome everyone! “Payment confirmation required” is perhaps one of the most annoying errors you can encounter when using the App Store. After all, it blocks absolutely any actions with the application store - it comes to the point that you cannot download or update even free programs and games.

Although, it would seem, if you don’t have to pay for the application, then what does this have to do with any information about payment? I want to download free program!!! Guys from Apple, how are you, haven’t you overdone anything? However, no matter what you ask them, there will still be no answer. Therefore, let's figure out all this mess on our own. Let's go!

So here is the full text of the error:

Confirmation required. To view your payment details, click Continue and sign in.

Based on this, we can only draw one conclusion - they want us to confirm that payment method ( bank card, SIM card) for your Apple ID account, with which we will make purchases. In short, they want money. But why is this required even when downloading free applications?

The thing is that if you encounter the error “Confirmation of payment is required. To view details...", then there is a debt on your account. This may be unpaid:

• Paid application.
• Subscription.

And thus, until the debt is repaid, all transactions with the App Store will be unavailable for your Apple ID. So what should we do with all this now?

First of all, to prevent further write-offs of money, you must:

By the way, here, in your account information, you should look at the “Purchase History” section and see if you owe anything (the “Total Payable” line)?

They checked everything, canceled it, and don’t owe anyone anything? You can start using the App Store fully! However, if there is still a debt and Apple continues to insist on confirming the payment method, then we have three options:

1. Top up the balance of the means of payment and still do what is asked of us - pay.
2. Forget about the account Apple entry ID and create a new one. Do not top up the card linked to the old account - the money will be debited automatically.

If your choice is to pay, then later you can try to return these funds (do not delay resolving this issue!). In my comments to which people write that this operation quite real.

True, for this you will have to talk to him a little. But, in my opinion, saved Account An Apple ID and the absence of any debt on it are worth spending some time on the proceedings.

P.S. Like it and get +23% luck during a call with an Apple operator! Do you think it's a joke? Nothing like that - it really works. Let's check! :)