Sony Xperia: rebirth from a brick or what to do if the phone does not turn on (does not work, does not boot). Sony cell phone fell into water or what to do if water gets into your phone
Sony Xperia is one of the most popular models smartphones. High level functionality, optimal technical data, ergonomic housing are important advantages. Despite such positive sides, deficiencies can also be recorded. What to do when sony xperia won't turn on? What can explain similar phenomena and how to act to prevent further mistakes in the operation of a Sony smartphone? How can you restore optimal functionality? mobile phone?
Sony Xperia does not turn on: possible reasons
Why might my smartphone not turn on? What are the most common reasons:
- faulty battery. Sony Xperia pleases with capacitive battery, which, unfortunately, often breaks. It is advisable to check the battery, because if it malfunctions, the smartphone will not be able to turn on;
- If the smartphone is charging but does not turn on, there is a risk of the power button breaking. You also need to remember about precautions. For example, it is not recommended to charge Sony Xperia immediately after getting wet or accidentally getting moisture on the phone keys, because otherwise the phone may completely die;
- if the smartphone connector is broken or partially torn out from printed circuit board, charge cannot be transferred mobile technology. In this situation, the device will be completely discharged, and then will not be able to turn on. Only possible way out in this case, contact the service center employees, where professionals will replace the connector;
- A motherboard that has been damaged by a shock or accidental fall will not be able to support the operation of the smartphone. In this case, you need to diagnose the gadget, and then take restoration measures. Only professionals are ready to successfully return a smartphone to functionality;
- The smartphone control chip turned out to be broken. In this case, it is necessary to replace the component part with an original analogue that can successfully perform its functions;
- rust, oxidation of parts, corrosion are some of the most dangerous reasons for the lack of opportunity for full use mobile phone. If your Sony Xperia does not turn on after getting wet, it is best to contact professionals who can restore your mobile phone;
- another one possible reason problems - software glitches. After an unsuccessful update, the device will not be able to turn on, but optimal solution will be a solution for restoring equipment.
The above reasons can be the basis for a successful solution existing problem with Sony included.
How to fix if Sony Xperia does not turn on?
If your Sony Xperia does not turn on, there is no need to worry, because the chances of restoring the functionality of the gadget remain. How can corrective measures be carried out?
If the Sony does not turn on, you can find a way to restore the optimal performance of the mobile phone and in 99% of cases the problem is successfully solved.
The normal operation of any smartphone depends primarily on hardware and firmware. These two elements must be perfectly synchronized with each other so that your gadget can easily perform all the functions provided by the developers.
In this article I will look at the main problems that owners of Sony Xperia smartphones may encounter, and possible options their decisions. Let me emphasize in advance that if any malfunctions occur, it is best to immediately contact service center for help from specialists in this matter.
However, for those subscribers who prefer to troubleshoot on their own, this article should prove useful. So if your Sony smartphone does not turn on, below you will find several ways to fix this problem.
Despite the fact that on some Sony devices Xperia installed non-removable battery, Sony has provided several key combinations that allow you to simulate the process of removing the battery, which I will talk about.
Most often, the smartphone does not start due to problems with the firmware, which can be solved using the methods proposed below. So, if you encounter similar problems, I advise you to do the following...
A frozen Sony Xperia smartphone can be forced to restart or shut down, and I recommend trying both methods. To do this you need:
- Press and hold the smartphone's power button and volume up button simultaneously for 10 seconds.
- Your device should vibrate. Yours further actions depend on whether you want to restart your phone or turn it off.
- If you need to restart the gadget: Release both buttons. The device should reboot.
- If you want to turn off your smartphone: Continue holding both buttons. After a few seconds, the phone will vibrate three times and turn off.
If the device does not respond to your actions, try the following:
- Press and hold the Volume Up button.
- Then press and hold the power button of your smartphone without releasing the volume up button, and wait about 10 seconds.
- Select forced reboot smartphone or shutdown.
All you need is a battery removal simulation
This operation will force the phone to turn off and then start again. This great way solve the problem if your Sony Xperia is frozen or locked, displays a white/blue/black screen and does not respond to your actions.
The way to simulate removing the battery on a Sony Xperia is very similar to simulating removing the battery on a Motorola Atrix HD - you need to press a button decrease volume and on the button inclusion devices and hold them simultaneously for 15-20 seconds.
If after 20 seconds the phone does not turn on by itself, release the buttons and try to start the device in the usual way– by simply pressing the power button.
For example, let's say that your Sony Xperia is frozen or won't turn on. Just hold down the volume down and power buttons on the phone, count to 20 and, if the smartphone does not react at all, release both buttons and then press the power button, which will work as usual.
On some devices, instead of the volume down button, you need to press the volume up button. Therefore, if the method indicated above did not help you, then try holding down the buttons at the same time increase the volume And turning on the device on 20 seconds.
If it doesn't work, try again. This procedure sooner or later you have to reboot your smartphone.
Tip: If the phone does not restart after several attempts, then try disconnecting it from the power source.
However, if all the above methods do not help to turn on the phone, I advise you to contact a Sony service center to get advice from specialists. You may have encountered technical problem, which you will not be able to solve on your own.
I hope this article helped you. If you have other tips to solve this problem, share them in the comments.
If the app on your device is not working properly, try the following actions in the order listed. After each step, check if the problem is resolved before moving on to the next step.
- Find and tap Settings > Apps and notifications> About the application.
- Find and select the application you want to close.
- Tap STOP > OK.
If the application requires an Internet connection, make sure it is active (Wi-Fi or mobile network), and airplane mode is turned off.
Turning off airplane mode
- Find and tap Settings > Network & Internet.
- Drag the Airplane Mode slider to the left.
Restart your Xperia™ device and then try launching the application.
If STAMINA Mode is activated, disable it and restart the device. To save battery power, using STAMINA mode disables some device functions. This may affect application performance. For example, turning off the screen may stop applications used for streaming and GPS navigation, and email clients and other services that require synchronization may not be updated.
Disabling the STAMINA Mode function
- Find and tap Settings > Battery > STAMINA Mode.
- Tap the slider to turn off STAMINA Mode.
Restarting the device
- Press and hold the Power button.
- In the menu that opens, tap Restart. The device will automatically restart.
With absence latest version update the application to Google Play™. Not all applications can be updated from using Google Play™.
Clear the application cache to remove any temporary files from memory that may be causing the problem. When clearing the cache, personal data is not deleted.
Clearing the application cache
- Find and tap Settings > Apps and notifications> About the application.
- Select an app or service, then tap Storage > CLEAR CACHE.
Delete application data that has been stored since you started using it. Please note that all personal data stored in the application, such as accounting information and settings will be deleted.
Clearing app data
- Find and tap Settings > Apps and notifications> About the application.
- Select an app or service, then tap Storage > ERASE DATA > OK.
Uninstall all updates to reset the application. All personal data stored in the application, such as login information and settings, will be deleted. If possible, update the application again using Google Play™.
Uninstalling app updates
- Find and tap Settings > Apps and notifications> About the application.
- Find and select the app that isn't working.
- If available, tap.
- Touch Uninstall updates> OK.
Uninstall the application and then reinstall it. Please note that some pre-installed applications cannot be deleted.
Removing an app from the Apps screen
- Touch and hold an app icon until your device vibrates.
- In the menu that opens, tap > OK.
Perform a factory reset. Sometimes it's The best way if the device stops working correctly. However, please note that this will delete all personal content stored in internal memory devices. Create backup copy data to be saved.
Backing up data using a computer
- Make sure the Xperia™ Companion app is installed on your PC or Mac computer ®.
- Connect your device to your computer using a USB cable.
- On your computer: open Xperia app™ Companion if it does not launch automatically. After some time, the computer will detect the device.
- Make sure your Xperia™ device's USB connection is set to File Transfer mode Transferring files .
- Select Backup on the Xperia™ Companion home screen and follow the instructions.
Factory reset
To avoid damaging your device, do not interrupt the reset procedure.
- Copy important data from internal storage devices to a memory card or other external storage. If you have encrypted data on your SD card, you should decrypt it so that it is available after the reset.
- Find and tap Settings > System > Reset settings.
- Touch Master reset > Reset your phone .
- Draw if necessary graphic key access, enter your password or PIN to unlock the screen.
- To confirm, tap Erase everything.
Force close the application and launch it again.
Force closing an application
The phone does not want to turn on or reboots at a time convenient only for it, the sound fails, and the software begins to fail more and more often?.. Well, in the near future, either you yourself will want to regain power over your device, or it will force you to do it. I don’t recommend going to the second option, because if you don’t prepare for this moment, you’ll have to say goodbye to a lot of data, contacts, and so on.
In any case, if the phone still turns on - save everything you can and wherever you can(priority, of course, is the memory card, contacts on the SIM card and cloud storage).
Have you saved or accepted the fact of data loss? Then let's continue and start with preparation - first of all this fully charged battery, since the reconfiguration procedures are very sensitive to a possible power outage, and possible interruptions can finally finish off the device, making it unsuitable even for further repairs. Then remove the battery from the smartphone for 20-30 seconds (if your model allows it).
Oddly enough, but even simply removing the battery can save you a lot of problems, so check how relevant it will be to do with your phone what we are planning in the continuation of this article.
Hard Reset. Factory reset
You can, of course, use various programs to carry out this operation (it is advisable to download from the manufacturer’s website native program PC Companion), but in my personal opinion, it is much more convenient to use direct access to the system, because this is a proven method that does not require wasted time on installation software. In addition, it is universal for all models, and you will not need to look for an individual approach to a specific model.
If already at this stage you have doubts as a result of your actions, perhaps you should not continue further on your own, and you should contact the Ru Sony company, which repairs Sony smartphones. If not, continue reading and taking action, we will explain to you step by step the entire sequence of necessary procedures.
We turn on the smartphone by simultaneously pressing the volume up key (depending on the model, try lowering the volume or even just holding down both volume keys) and the power button.
Eventually (at first, this may take a few tries), you will be taken to the menu recovery. This is a bunch of inscriptions at the top of the screen, which is navigated using the sound buttons, and the on/off key will indicate confirmation of your choice.
First of all, try selecting a section in the menu reboot and wait for Android to reboot. When reinstalling the system, never touch the phone, this will not lead to good.
Reboot didn't help? If not, then activating the “Wipe data/factory reset” item will definitely help you out; after that, you may need to enable the “reboot” item again. Be a little patient with the process.
Let's summarize.
As a result, you get a pristine phone, just like when you bought it. All software on it will have to be reinstalled, but this is inevitable, which, by the way, can lead to good consequences (being aware of installing programs on a smartphone can save you from a lot of problems).