Skype does not see the webcam. Skype does not see the camera (diagnosis and solution)

All tips

The situation when Skype doesn't see the camera, extremely unpleasant, because video calls become impossible. But limit yourself voice communication not necessary because this problem it will work out without special problems decide. Let's look at this problem.

Solution

This malfunction is relevant for computers with mobile devices it shouldn't happen. Let's look at the procedure for fixing it on old Skype for Windows and Mac OS. First, restart the program. Next, call up the menu "Tools" and immediately click on "Settings…". Now go to video options. Here, make sure that the webcam image is displayed correctly. If this is not the case, then restart the program.

And in the case of the new version of Skype, you need to do the following:

It is worth understanding that video calling will not be available if your Internet connection is slow. If you have weak connection, then only voice calls are available.

Note

If Skype did not detect the webcam, then it is worth checking whether it is detected directly by the computer. Everything is done like this:

I think it’s no secret that you can contact anyone anywhere for almost free of charge. globe, if you both have internet access. And I’m sure the word video call and, in particular, Skype will not be new to you. So, it happens that for some inexplicable reason your webcam stops working even though you didn’t go into the settings and basically didn’t touch anything. In this article, we will solve this common problem.

Before you start looking for a problem in everything, you need to think carefully and reduce the search range to a minimum so as not to waste time. There can be many reasons why a camera may not be visible:

If you just bought a computer, laptop, then it may very well be that you simply do not have the driver installed (usually the most common case);
Perhaps you not only just bought a computer, but also reinstalled the operating system, then you most likely need to install the appropriate driver;
The most unpleasant case is a malfunction of the webcam;

There may be other options, but they will have to be sorted out individually.

In any case, you should start with the first two points (even if you do not qualify for them). That is, even if you did not buy a PC and did not change the operating system, you better check for the availability of the driver. Moreover, if everything worked great, and then suddenly stopped. It happens that the driver, for reasons that seem inexplicable at first glance, has been removed. Maybe you did it, maybe you didn’t - it doesn’t matter.

If this is not the case, then you will have to deal with the camera. Let's go.

Checking the availability of the driver and its functionality

First, we check the presence of the driver. To do this, go to the device manager (you can enter it through “my computer” or the control panel).

In the device manager, find the “imaging devices” section and click on it (to expand). Usually you will see at least one device there.

The device functions normally if:

What if the driver is not working correctly?

If you find any error, then you should remove the driver (to do this, just click right click mouse and click “delete”).

After that download new driver. It is best to find it on the website of the manufacturer of your laptop or computer (usually there is a special corresponding section there).

Checking the operation of the webcam

Once we have solved the problem with the driver (if there was one), we need to check the functionality of the camera itself. To do this, you need to open, for example, a popular video player for Windows - media player classic (or any other) and select File - Open device.

You may have to specify the video source in the settings. To do this, go to the menu View - Settings - Capture.

In general, any player for Windows has a similar function. You can choose any of them from the corresponding article on our website.

If, for some reason, this option does not suit you, then you can use special sites, for example - webcammictest.com.

Go to the site and click big green button- “check the webcam”, after which you allow the use of everything they ask and, if everything is fine, you see yourself.

If you were able to see yourself, then everything is fine and now you can configure Skype itself.

Setting up a webcam in Skype

After updating the drivers and checking the camera itself, you may find that Skype still does not see you. To fix this, go to the settings and find the “video settings” section.

When using any communication program, problems sometimes arise, and Skype, unfortunately, is no exception. Skype does not see the camera - a problem that users contact technical service Often. Today we will tell you how to solve it.

We will try to analyze all the reasons why Skype does not see the webcam, both on a computer and on a laptop.

Causes

What to do if Skype doesn't see the camera? First of all, don’t panic. As we already said, this problem is quite common, and, in most cases, there are many solutions. But first, let's figure out why Skype doesn't see the webcam.

Equipment is disabled. The first and most common reason why Skype does not see the camera on a laptop is that the equipment is not turned on. On some laptops none additional connection not required - bought it, turned it on and everything works. But the opposite situation is not uncommon - in order for the web camera to work, it needs to be additionally connected. Sometimes there is a reason for this special button on the keyboard, and in some cases you need to press a specific key combination.

Outdated version. Let's say Skype stopped seeing the webcam on your laptop, and you just noticed it. The first thing you need to check in this case is whether there is an update for the messenger. If a new version came out and you forgot to install it, problems may arise not only with video communication, but in general with the entire functionality of the program. To solve the problem, install the update, restart Skype and try calling again.

Another program is blocking the camera's operation on Skype. A also Skype does not see the camera, both on a laptop and on a computer, if another program is open on the device that can use web equipment. These can be web browsers or instant messengers like Skype.

By the way, before starting to work with this messenger, we advise you to close all open source software, then the quality of communication will be much better.

The wrong device is selected. See which camera is installed by default for communication in the program. Open up Skype settings, click on the three dots located at the top of the screen and select “Sound and Video Settings”.

Of course, this problem is more relevant for PC users who additionally connect a webcam to their device. All previously connected equipment remains in the system memory and can, as a result, system error, be set by default by the messenger even when disabled.

If you have a laptop, do not rush to dismiss this reason, even if you are 100% sure that you have never used optional equipment, nevertheless, check - the webcam could have been connected and tested in the store.

By the way, you can find out about that by reading our next article.

The drivers have fallen off. A very common reason that Skype does not see the camera on Windows 10 is a driver failure during the operating system update process. However, this can happen on a device with any operating system. "Firewood" disappears and is not updated. You can check for problems in this area by opening Device Manager (Start menu), and then clicking Imaging Devices. Look for your WEB camera in the list. If not found, the drivers are not installed. If a yellow question mark or Exclamation point(optionally a yellow triangle), the drivers need to be updated or downloaded again.

More reasons

It happens that Skype sees the video camera, but there is still no image. If this is exactly what happened to you, send our instructions to the user you are trying to contact. Most likely, it was he who had the problems.
Or maybe you're trying to start a video call from an outdated device or using an operating system that Skype doesn't support? Difficulties may arise on computers equipped with Intel processor Pentium III, or in the operating room Windows system XP SP2. You will install the program itself, but this version does not support video broadcasting
If there is still a video connection, but it is very bad (the image is pixelated, freezes during communication, you cannot see the interlocutor), we advise you to check the Internet connection settings. With such “symptoms” this is exactly the case.
And finally, the most unpleasant situation. Your webcam has simply become unusable. Go with the failed device to service center to make sure, or go straight to the store for a new one.

We hope that we were able to help you solve problems related to the camera in Skype! If you have any questions, ask them in the comments.

An article about why is already waiting for you on our website.

Today, concepts such as time and space have been somewhat abolished. Now we can not only communicate with an interlocutor who is thousands of kilometers away, using cellular communications, but also to see each other at the moment of dialogue thanks to the mega-popular Skype service. Almost all modern mobile devices equipped with a built-in webcam. Telecom operators are increasing their communication capabilities and continuously introducing newer technologies. Software developers... Stop! Skype did not detect the webcam on my laptop, what should I do? Agree, such a question somehow takes it out of reality. Is everything really so shaky and shaky in our world? In general, when a situation seems very problematic, you should not give up, you need to approach its solution as simply as possible, and everything will work out. Shall we try? Then go ahead.

Skype did not detect the webcam: an investigation begins

It’s not funny when a desktop PC user wastes a whole day trying to find a malfunction that was so skillfully disguised. A friend who came to visit resolved the situation: he inserted the webcam connecting cable into the USB socket of the computer, and the connection was made! Do you think this is complete nonsense? No, that's exactly what happens. We often look for a breakdown in the wrong place because we don’t understand and don’t know how to look. But, as mentioned earlier, everything is very simple.

Step One: "Device Manager"

If Skype did not detect the webcam, what should I do? First of all, you need to make sure that the drivers installed on your computer are working.

Open the Start menu.
Hold the marker on the “This PC” item and right-click to call context list, from which you should select “Device Manager”.
After a new window opens, at the very bottom of the list of equipment you will see the “Image processing devices” section.
If there are no warning signs in the form of crosses or triangles with an exclamation point, you can try reinstalling the driver. Perhaps the question that is bothering you is “Skype did not detect the webcam, what should I do?” after that it will disappear. Otherwise, we continue to think and look for an effective way.
In any case, go to “Camera Properties” and look in the “General” tab to see what the current state of the optical device is. If the OS reports: “...works normally,” we proceed further; if not, we check the connection and functionality of the camera itself. Go to your friends or reach out to neighbors who have Personal Computer. The check will not take much time, but you will be sure that the optical device is working properly.

Step two: hardware check and software update

If Skype does not detect the webcam, you need to reinstall the webcam driver. Go back to Device Manager and remove the equipment. If you do not have the installation disk from optical device, then the search algorithm for the corresponding software is as follows:

Use the SlimDrivers Free utility. After you launch this software, the application will scan the OS and offer best option solutions, that is, it will download the necessary driver.
However, the most acceptable option is to install original (proprietary) software that controls the equipment. Typically, there is a sticker on the back or bottom of the webcam with the model name and its serial number. Finding, downloading and installing a driver takes just a few minutes.
After installation software, most likely, the problem, which can be voiced as “how Skype did not detect the webcam,” will be removed from the agenda.

Step Three: Configure the Optical Device in the Skype Menu

1. Launch the messenger.

2. In the upper area of the main program window, click on the “Tools” tab. Then go to the "Settings" section (drop-down list).

3. Click on the “...video” icon.

4. If the camera still does not work, then change the value of the equipment involved in the corresponding checkbox (above the window displaying web activity).

Let's hope that the troubles when Skype did not detect the webcam will leave you for a long time now.

Diagnosing and fixing Skype problems on laptops

The troubleshooting algorithm and the process of restoring video images in the messenger are also relevant for portable computer equipment. However, some nuances in the settings and management of the “web” are still present.

Well, let's deal with the burning question: Skype did not detect the webcam on the laptop, what should I do?

First of all, clean your laptop of digital junk, which this one does quite effectively. free utility, like CCleaner.
Next, carefully read the documentation for your device, namely the section regarding the use of function keys. IN laptop computers from the manufacturer Lenovo by pressing function key Fn and F5 keys can enable or disable web browsing.
Carefully inspect the keyboard module. Any slightest hint in the form of a graphically depicted camera is Possible Solution Problems.
Don’t be upset if, after updating the popular video messenger, Skype does not detect a webcam on Asus laptop. Just uninstall the unstable version and install again a working copy of this software.
As a rule, laptops that are equipped with built-in cameras are equipped with a proprietary program to control optical imaging equipment. So, often such software conflicts with the Skype messenger.

Therefore, as an option to solve the problem, you can try to remove the factory “feature”: go to the “Programs and Features” section and find something similar to the name: “Virtual Asus camera" Let's hope everything works out!

As you can see, there are many different ways to solve the problem raised. And you, most likely, have also already managed to convince yourself that it is not. Skype did not detect the webcam on my laptop, what should I do? Perhaps the above tips will be useful to you. Remember them and improve your knowledge. After all computer literacy in trend now. All the best to you and stable video communication sessions!

About existence Skype programs many of us know. It’s no secret that it earned its popularity thanks to the video calling function, which is not available in all analogue programs. Even many competing applications for communication via the Internet cannot boast of a “picture” during a conversation. Its appearance occurs thanks to the turned on webcam.

Thus, you can see the interlocutor if he has this “miracle of technology”. On latest models Laptops have a webcam already built directly into the device itself, but users often encounter a number of problems that arise with it. Let's look at them together.

What to do if the webcam doesn't work?

First of all, you need to find out whether there are drivers for the web and whether they work properly. Often, after a system reshuffle or update, they forget about the drivers for the webcam or do not consider it necessary to install it until it is needed for work. To check, you need to go to the “Device Manager”, this can be done different ways, such as:

Keyboard shortcut Win+R;
Via command line;
In the "Control Panel"
In "My Computer".

Everything is collected there necessary information about drivers. Even an inexperienced user will be able to notice if there is something wrong with the driver: it will not be there at all, a red cross or exclamation mark, for example, will be drawn next to it. The driver properties should indicate that the device is working normally. If you find the cause of your problems, simply reinstall the driver.

Delete the existing one and download a new one. It is best to download the device from the official website, and in general, the drivers should be recorded on installation disk, which comes with your laptop. It will be more convenient to use special utilities, which will indicate which drivers are missing and which are not working correctly; there are many of them on the Internet. Skype still doesn't see the webcam on your laptop?

If it's not the drivers

There may be other reasons if the webcam refuses to work. You can check the functionality even without Skype. Launch any video player and in the “open” tab, look for a way to open the camera. If you see yourself, everything works. You can delve into the settings of Skype itself, open the video settings, note that the automatic video reception option should be checked. Check whether your OS or the laptop itself is outdated.