Download firmware for gs 8306 latest firmware. Problems after flashing


Despite highest quality provision of services, it is impossible to completely avoid situations when Tricolor TV does not show. Naturally, every connected subscriber would like to avoid difficulties with watching their favorite films and TV shows, but if the broadcast has already been interrupted, it is necessary to quickly resolve the problem.

Often, if you seriously think about what happened, you can cope with difficulties on your own. Users only need to understand the reasons for the disappearance of the signal and carefully follow the instructions below. And in the most severe cases, when you cannot do without the support of a professional, you can call contact center and get helpful advice from the support operator.

Possible reasons

The easiest way to find out why channels are not shown on Tricolor TV is to look at error messages. But, if they are not there, the causes of trouble may be:

  • incomplete registration on the official website;
  • insufficient funds in the subscriber’s personal account;
  • incorrect rotation of the antenna;
  • bad weather or interference that prevents you from receiving a signal from space;
  • equipment failure;
  • outdated technology unable to support high-quality signal processing;
  • the need to update the software.

Clients of the satellite company can cope with each of the listed troubles without specialists.

Why doesn't Tricolor TV show?

When faced with a lack of channels, the first thing you should do is make sure that the equipment you are using is registered on the provider’s website. To do this, you will have to call the support service and check whether registration is completed today. You may just have to wait to watch TV channels.

Additionally, you should make sure that the packages the viewer needs are paid for. Check this fact possible in personal account, which is available to every client of the satellite company. If necessary, users will have to pay for the television package that suits them and wait until the money is credited to their personal account.

Tricolor does not show all-Russian channels - what is the reason

Cases where the subscriber has lost his or her federal channels, including First, Match and other public broadcasts. In situations where Tricolor does not show all channels, you need to make sure that the channel owners or provider have not planned current time preventive maintenance or scheduled maintenance.

If this is not the problem, you should think about whether the satellite company agreement with the user. You can check this by calling support.

Cases where difficulties are caused by bad weather or poor positioning deserve additional attention. satellite dish. The logical solution to this problem would be to re-adjust the antenna and remove all interference that interferes with signal reception.

What to do when the Tricolor does not show

Another cause of trouble that can interfere with the display of some TV channels can be a technical failure. In such situations, you should simply reboot the console. If this does not help, you need to reset the receiver to factory settings.

After this, if such a need persists, you need to make sure that the receiver has Last update. To do this, you need to look into the settings menu, see current version firmware and compare it with what is offered on the provider’s official website. Possibly installation current update will return access to your favorite programs and series.

If access could not be restored on your own

In the most difficult cases, when it is not possible to figure out why the Tricolor does not show, all that remains is to use the help of specialists. To do this you can:

  • call 88005000123;
  • contact via WhatsApp or Viber using contact number +79111010123;
  • calling on the Internet via the website or Skype;
  • by submitting a request for assistance on the company’s official portal.

In any case, to get qualified assistance, subscribers will need to describe the situation in detail, indicating what they see on the screen, what messages appear when problems arise, and what exactly happened before the broadcast was interrupted. Additionally, personal data of the applicant may be required so that operators can verify that this is a real client of the satellite company.

Many of us love watching TV and Special attention pay attention to basic free channels - they are traditionally considered the most popular.

A special feature of the Tricolor provider is that it has one set television channels, which is offered to each client, which is called "One". But in accordance with the law, a certain set of federal channels must be provided free of charge, regardless of the operator or tariff plan of the viewer.

What to do if Tricolor does not show these federal channels? Is it possible to deal with this problem on my own? You will learn about all this from this article.

First, you should decide which channels should be broadcast free of charge in accordance with the “Basic” package, which everyone automatically connects to:

  • Russia 1;
  • Russia 24;
  • Home;
  • Culture;
  • Carousel;
  • Match;
  • Saved;
  • Star;
  • First;
  • Friday;
  • RenTV;
  • Fifth;
  • Muz TV;
  • 4 channel promo from Tricolor;

Remember what exactly this list channels, as well as a TV shop and three radio stations should be broadcast absolutely free and constantly, without any interruptions.

IMPORTANT! Do not forget that this list refers specifically to the package of the Tricolor operator, and the lists of other providers may differ from the one presented above.

Why doesn't Tricolor TV show free federal channels?

Let's list everything possible reasons, which could lead to the disappearance of your legitimate channels. Such reasons can be extremely varied.

Only after knowing what happened can you choose correct sequence actions to fix problems and decide whether to contact a specialist.

First reason

Firstly, the receiver may malfunction. This incomprehensible word denotes a kind of receiver that receives a signal digital television, “decrypts” it and makes it available for output via special connector, which, in turn, transmits it directly to the TV.

The second reason

There may also be a malfunction of any other equipment that is equipped with a complex modern digital television system. The main thing here is to find out which element is broken and then look for a way to correct the situation.

You should not exclude any technical conditions on the server itself. Broadcasting a digital television signal is a very difficult task, and this work is not always carried out flawlessly.

But the problem may also be hidden in your receiving antenna. The signal may not be fully received, which causes difficulties with high-quality broadcasting of the entire list of channels that your TV should show in accordance with the basic service package.

Third reason

The reason may also be the banal need to update the software of the receiving device or unconfirmed personal data.

Do not exclude any of the above possible causes of problems. In order to find the root of the problem, you will have to thoroughly study each element of the system.

What to do if Tricolor does not show free federal channels?

When the channels disappear, do not panic and immediately rush to the support service. This is often a very expensive pleasure, and you can easily fix many problems on your own by spending a little time carefully searching for the source of the breakdown.

The very first and most basic action, which often solves any problems with equipment, is to reboot the device. It is quite possible that technical problems arose during the connection and the settings that were set automatically were lost.

Then let's turn to checking the promotional information channel. It should work even if there is no access card in the receiver. If the message “No signal” appears on the screen, then you cannot do without resetting the settings.

To do this, you need to enter the menu and enter the access code. Then go to Factory Settings. The system will ask you to confirm your choice twice, and then warn you that all user-defined settings will be reset. Then the equipment will automatically reboot. After this, all you have to do is select your region of residence and save the settings.

What to do if promo and information channels work, but the basic ones do not?

It may also be that the information channels are working, we will have to figure it out further. Here we draw attention to two possible reasons: unconfirmed personal data or incorrect display of the Smart card.

To verify, you just need to call the Tricolor line at 8-800-500-01-23. The call will be free of charge. You can also register on the website, where you only need to enter the equipment ID number to gain access to your personal account.

If the data is confirmed, but the channels are still not displayed, it is worth checking whether the receiver sees your Smart card. To do this, you need to go to the menu and click on the “ Conditional Access" After selecting the module, you should see the card ID number. If it is not there, try reinstalling the card again. After starting the equipment after this, check the availability of the number and federal channels. If they are missing, you will have to contact service center- You can’t do anything else on your own.

How to update Tricolor TV software?

It's no secret that any software needs to be updated regularly. Sometimes the lack of an update is not critical, but in some cases it reaches such a level that the system simply stops working completely or partially.

In order to avoid these troubles or fix an existing problem, you need to enter the menu again and select the update item.

IMPORTANT! When the system is being updated, you should never turn off the equipment - a serious failure may occur, the consequences of which may be irreversible.

Let's sum it up

Now you know why the free federal channels Tricolor may have disappeared from your TV screen. If all of the above recommendations do not help, then you should contact the company’s support service, where they are guaranteed to help you and tell you what to do next.

It is not always possible to pay for the work of channels on time. And if you are a Tricolor TV subscriber, then when the paid period expires, you can only watch ten free channels.


However, what to do if in such a situation viewing even basic channels is not available (usually a window with the phrase “no signal” simply appears)?


Tricolor TV users begin to worry, sometimes even looking for repairmen to sort out the “breakdown.” If you encounter such an abnormal phenomenon, do not worry. You can even fix this yourself.


First of all, you need to fully diagnose the device, check all components. Because very often the cause of such a problem is only an incorrectly connected cable - this way you can quickly and independently correct the situation without needing outside help.

Mandatory check of system operation on Tricolor

For such cases (when there is some kind of system failure), a reboot is provided. So it's better to restart the device first. Perhaps after this it will begin to work properly. You need:


  • Turn off the system completely.

  • Wait five to ten minutes.

  • Connect to power supply and turn on the device.

Often, after these actions, system failures disappear.


If rebooting does not help, you need to check whether the main information channel of Tricolor TV is working (it should function around the clock). However, it is possible that even when you turn it on, the “no signal” window suddenly pops up. For what reasons could this happen?


If, when you turn on the TV, even the Tricolor TV information channel does not function, then most likely there is a problem installed settings. In such a situation, the most in a simple way Fixing crashes is to reset the settings to those set by the developer himself. With this function, the signal will be restored, so the TV channels will work again.

How to reset user settings

The function of resetting settings to those set by the developers themselves is one of the most useful functions, since it can be used to fix a variety of system failures.



To use this option, you must follow these steps:



After you confirm the reset, the receiver will begin rebooting the system, and all settings will return to what they were automatically set before you made the changes.


Very often, this option allows you to completely get rid of system failures. So the boring phrase “No signal” is replaced by pleasant images of an HD TV channel.


However, now for normal operation TV channels, you need to configure the channels by requesting auto search. So Tricolor TV itself will search for everything you need, and you will only need to save the TV channels.

Very often, in cases where the period of paid work ends, the system automatically basic channels are sent to the bottom of the list. For most subscribers, they appear starting from the one hundred and first TV channel.

The Tricolor TV info channel works, but the basic ones don’t

Less often, subscribers experience such things as information channel works, but the basic ones do not turn on - when you try to view them, the “No Signal” window pops up. Most often, this problem appears due to the fact that the subscriber did not indicate his data or did not install the smart card correctly, which is why the receiver cannot see it.

How to provide your details

In the case where the failure is caused by unspecified data, the situation is not so difficult - you just need to confirm them. And you can do this in two ways:


What to do if the data is confirmed but the channels do not work

However, it is quite possible that the phrase “No signal” was provoked incorrect installation smart cards, which is why the receiver simply cannot read it. You can check this version as follows:


  • Open menu

  • Find the option called "Conditional Access".

  • Find and navigate to the DRE module.

  • Here, find the value of the card ID, which must necessarily correspond to the card number (indicated on the smart card installed in the receiver).

If after the transition you cannot find the value of the card, then your receiver simply does not read it. Don't worry, in such a situation you just need to ask the support center for a replacement card.


Why doesn't the basic package work?

Phrases like “No signal” and “No access to channels” may also pop up due to the fact that the company has simply changed the package of free channels and the price for the services provided.


Don’t forget that every company changes the cost and range of its services from time to time, including Tricolor TV. Changes were made to it in 2015 tariff packages HD. For example, if you previously used the services “Optimum”, “Maximum HD” and others, now you will automatically switch to another tariff - “Unified.


In addition, Tricolor TV has completely revised and changed not only tariff plans, but also the cost of services. Now, as before, subscribers cannot install a package that costs six hundred, nine hundred or one thousand two hundred rubles. Now you can choose only one package of HD channels for one thousand two hundred rubles. This cost is set for both obsolete and current equipment.

However, there are some differences. In cases where the subscriber does not want or cannot pay the entire cost of services at once, he is given the opportunity to pay in small amounts. To watch TV channels in HD quality for six months, you need to pay six hundred rubles, and for nine months you need to pay nine hundred rubles.


Keep in mind!


In 2015, the Tricolor TV company officially announced that if the period of work paid for by the subscriber expires, then there is no guarantee that he will be shown free channels in HD quality. Previously, their essential functioning was described in detail in the Tricolor TV document, but now this section has been completely removed from the contract.


So keep in mind, if you have not paid for the work of TV channels on time in the amount of one thousand two hundred rubles, then it is quite possible that you will not be able to watch even free channels, since when you turn them on, a window will pop up with the phrase “No signal.

Software update problems

This is also the reason why tricolor does not show free channels.


In cases where subscribers do not conduct timely update software, Tricolor TV does not guarantee proper operation of the system. Therefore, in order to avoid problems when viewing channels, it is recommended to regularly update the software.


Because of this, problems arise when watching not only free, but also paid channels when the payment period has not yet expired. So don't forget to update your software when new software comes out.


2024 gtavrl.ru.