Details of calls to MTS, or correct name"Invoice details" is useful tool allowing you to control costs.

The invoice details detail who, when and at what time the calls were made, their duration and cost. SMS and MMS messages. The report shows Internet connections. If the number is connected Additional services- you will see it. There is a line - “cost”, which displays the costs for using a particular service.

You can get details in several ways:

• In any MTS salon.
• In your MTS personal account, via the Internet assistant.
• Using express detailing.

We will analyze each method in order. Each method has its pros and cons. Read more below.

How to get details of MTS calls in the office

For details, you can contact any MTS salon. Take your passport, it is necessary to confirm your rights to a SIM card. If you need to get details for another subscriber, then you will need his passport and a notarized agreement.

You will be asked to fill out an application form. The entire operation will take no more than 5 minutes, after which a printout will be issued on A4 sheets.

• Pros: The report can be obtained for absolutely any period.
• Cons: The service is paid. Detailing for the current month will cost 70 rubles per copy. If you need details for the past months, then the price becomes like this: 1 day = 3 rubles. Prices may vary.

If you don’t have time to go to MTS showrooms and want to pay for detailing, then use another method - free call detailing via Personal Area.

In your personal account you can get free detailing over the past 6 months.

Step 1.

To get details, you need .

Step 2.

We entered our personal account. In the menu, select “Personal Account” and then “Internet Assistant”.

Step 3.

In the Internet assistant menu, select “Conversation details”.

Step 4.

We select the period for which we want to receive details of MTS calls. You can set the date manually or use a template - week, month, 3 months. Then click the next button. Picture below.

Step 5.

In this step, we are asked - where to send the details? If you need details to come to email, then check the box “By email” and enter your address (mail) in the empty form on the right. In our case, we check the box for “Internet Assistant” because we want to get the details right here. Click the next button.

Step 6.

Specify the format in which the details will be saved. If you have the AdobeReader program on your computer, then check the box PDF format. If there Microsoft program Excel - check the box next to XLS. The HTML format is opened by browsers (chrome, opera, Yandex, explorer, etc.). XML - opens text editors. Select the desired item and click the Next button.

Step 7

All you have to do is click on the “Order” button.

Step 8

Wait until the detail file is generated, this process takes about a minute, then click on the “Operations Archive” link. Shown by the arrow below.

Step 9

In the section that opens - custom documents, find the link to download your file. It looks like this: Details of conversations for the period from ** to **. Click on it and the file will be downloaded to your computer.

Step 10

Find the downloaded file and open it.

Here we have the details of MTS calls for a selected period of time. The image above shows that when I went online, there were no other actions, since this is a SIM card from an Internet modem. In your case, there may be calls, SMS, access to the Internet, charges for additional paid services, subscription fee for subscriptions.

How to get express details on MTS

• Find out the cost of the last 5 paid actions on MTS

In addition to basic detailed information, it is possible to quickly find out the cost of the last 5 paid actions. To do this you need to dial special team*152*1# + Call. An SMS message will be sent to your phone indicating the last 5 paid actions and their cost. If no paid actions have been performed, you will receive an SMS with the text - There have been no paid actions in the last 2 days.

How to get details of someone else's MTS number

Almost every women’s forum has a topic - how to take the details of someone else’s MTS number, someone else’s number is usually the husband’s number :) Initially I didn’t want to write about this, but oh well.

1. Details of someone else's MTS number can be taken at the MTS office if you have with you the passport of the person for whom you need to take details and a notarized agreement.
2. We take someone else’s phone, register with , receive the password via SMS - write it down and clear the incoming messages and return the phone. Now we have a password. At any convenient time, go to your personal account and order details.

For what period can I get details of the MTS number?

1. MTS salon - you can get details for any period of time, but this service will be paid.
2. MTS personal account - you can get details for 6 last months- for free.

There are no similar entries.

Have no idea what services MTS debits money from your account for? Do you think that you spend much more on communications than you could? To understand your expenses for cellular communications, you need to get access to a document in which information about all paid transactions performed on the number for certain period. To get a report like this, you don’t have to waste time going to the office. It is enough to know how to make details on MTS and you will be able to adjust your communication costs.

MTS provides subscribers with very handy tool, which allows you to control and analyze your expenses. Receiving details allows you to view all charges on a number down to the minute and penny. Ordering a financial report will allow you to familiarize yourself with and, which are useless and only lead to additional costs. As part of this review, we will tell you how to make details on MTS. There are several free options and we will look at them all.

How to make details on MTS for free

MTS has made sure that any subscriber can receive account details for free, with a minimum of effort. Everyone can choose for themselves convenient way receiving a financial report.

You can make details on MTS:

• In your Personal Account;
• IN mobile application"My MTS";
• At any MTS office.

Account details are provided free of charge, and the number of requests is unlimited. The report will contain information on expenses for all types of communication services. You can order a detailed balance sheet report, which includes general information about expenses and information with details on services provided from the moment the last regular invoice is issued until the receipt of an application for receiving a report. You can also get conversation details, which include detailed information about calls, SMS and traffic for any period over the last six months. In general, you will receive a document that includes a fairly impressive amount of information about expenses by number.

MTS provides the following report options:

• State of an account;
• Cost control;
• Monthly bill;
• Invoice;
• Prepayment invoice.

At first glance, it may seem that everything is quite complicated, but in practice everything is much simpler. Below we will describe in detail the process of obtaining a report, which will contain information about all communication expenses incurred over a certain period.

We order details in your MTS personal account

Speaking about how to make details on MTS, first of all you should pay attention to the Internet assistant. The MTS personal account allows you to perform many different operations with the number, including ordering details.

To get details, follow these steps:

1. and open the “Account” section;
2. Next, you will see five sections with detailed description their capabilities. Select the “Expense Control” section, which allows you to receive a report with information on payments and expenses (if you are interested in other information, select the appropriate section);
3. Select what information you are interested in - expenses for the current month, expenses for past months or call details;
4. Select the report delivery method (to your personal account or to email address);
5. If you ordered a report by mail, you must indicate the document format suitable for you (XML, HTML, PDF, XLS);
6. Check the information provided and confirm your decision by clicking on the “order” button.

If you need to make details for past months, use the appropriate section and indicate the month you are interested in. You can receive a report for a specific month or for several months at once. The time it takes for the report to arrive at the specified email address depends on the network load. You can receive details almost immediately, or wait several hours.

We order details in the “My MTS” application

It is also possible to make details on MTS through. In principle, even though the application has a section for ordering details, and the operator himself advises using the application, if you do not have access to a computer, to complete the operation you will still have to log into your personal account, albeit through your phone browser. That is, at a certain moment the My MTS application will prompt you to open the page in the browser and continue the steps to obtain details in mobile version personal account.

To make details on MTS in the “My MTS” application, follow these steps:

1. Open the “My MTS” application;
2. In the main menu, select the “Account” section;
3. Click on the “Order details” button;
4. Select the type of detailing you are interested in (detailed balance sheet report or detailing of conversations);
5. If the first type of detailing is selected, it will open in the browser and your subsequent actions will not differ from those described earlier;
6. If conversation detail is selected, then next action you will select the detail period and indicate the email address to which the report will be sent;
7. After clicking on the “order” button, a notification will appear on the screen that the request has been sent.

As for waiting for details, here, again, everything depends on the network load. Usually the report arrives by email instantly, but delays are possible. A letter from PJSC " Mobile TeleSystems" The attachment will include PDF file with detail.

If the options described above for some reason do not suit you, then you can make details at the MTS office. The main thing is to take your passport with you, and the SIM card must be registered in your name. This option is not the fastest and most convenient, so it is wiser to use your personal account. Although, situations are different and sometimes contacting the office is the only solution.

MTS call details: all ways to get call printouts

MTS, using its self-service service, provides a range of different services. For any subscriber, details of MTS calls are available free of charge in your Personal Account. This opportunity can be used without a preliminary application from the subscriber or contacting the company’s office.

Call details after a user’s request through the form are placed in a special section of the Personal Account; it can be obtained at any time and an unlimited number of times. Please note that numbers that have activated the number hiding service will be excluded from the detail list. The printout available in the account will contain all telephone numbers except hidden ones, and calls from unknown numbers without identification.

You can use the service:

• to monitor children's calls if they are connected to your personal account;
• to find lost numbers;
• to provide details to the competent authorities.

This service can be used by all MTS subscribers free of charge. To manage the black and white list of numbers, use MTS Service.

How to get a printout of calls and SMS for your number

Details are available to subscribers in the MTS Personal Account for free. You can get a printout of incoming and outgoing calls. This feature will help you save data and also control contact numbers.

Detailing calls through your personal account: guide

In his MTS Personal Account, using the Internet assistant, the subscriber can order free details of calls and SMS for the period of interest. This is the easiest way to receive information about incoming and outgoing events from the operator.

The service can be used to find a contact of interest or identify a specific conversation as a fact. On mobile phone user of MTS communication services can also install a smartphone application and receive information without the need to connect to the site. The service provides information not about the last, but about a given period. The service is provided through the MTS Assistant Call Details section in your Personal Account.

Request Information

Details about calls and SMS are an official document that the user requests in his own interests. The document is sent to in electronic format, but is an official response that can be provided to the authorities of interest.

The request will include the following information:

• MTS phone number;
• number of the contract under which it is registered;
• tariff of services provided;
• detailed report on calls, messages and traffic mobile internet indicating the cost of the services provided.

How to order detailing: step-by-step instructions

• log in to the MTS Online account;
• if you are not authorized, click “receive password by SMS” and log in (then you need to change the permanent password), you can also order a password using the command *111*25#;

  Appearance home page MTS personal account

• look at available menu and go to the “Internet Assistant” section;
• then find the link “Expense control”;
• and then “Conversation Details”;
• In the detail order form that opens, enter the required data. First of all, the period for which you are interested in information (week, month, 3 months), where you want to view the document - in the assistant or by email, as well as in what document format you are comfortable downloading the report, for example, HTML;

  Selecting a detail period

  Select a document

• the form allows you to view the document and, if necessary, return to the parameter selection page;
• click the “request confirmation” (order) button and wait for a message that the request has been accepted by the provider;
• as a result, the file can be found in the “Ordered documents” folder; it will take some time to generate it (details in this folder will be available for no more than 3 days, save this data if it is valuable to you).

Example of detailing MTS services

A similar operation can be performed with the help of the salon employees; to do this, you will need to visit the office where the SIM card is registered and order a printout of your passport. This service paid, at the time of writing the review it is 75 rubles with delivery by mail and 150 rubles. with delivery by courier. The service may be provided at an urgent rate.

Why can't I order details?

A problem when creating a call detail document can be errors in the form. For example, it may be an incorrect time period. In this case, you need to repeat the procedure again and wait until the document is generated. The report generation process takes some time.

Regular receipt of call information

Regular receipt of details about calls and SMS is offered as an additional option free service in some tariffs, for example, in the Smart series.

How to add a regular detailing service:

A personal account report once a month will help you fully control your expenses.

Receiving information on recent calls via ussd

MTS provides subscribers with the opportunity to find out information about paid and free actions and services received over the past 24 hours. Previously, such a service was called “Five Action Information”, now the functions have changed the concept and it is known as “Today’s Expenses”.

Users have access to numerous services that can be connected different ways. The “Expenses for Today” service allows you to quickly control changes in your service package. In addition, you can always order details of transactions from your phone, which are provided in the form of a document in your Personal Account or sent to your email. If you are now interested in how to log in and view SMS in your MTS Personal Account, go to the “Internet Assistant” section, then to “Expense Control” and “Detailing. Provide your information and the appropriate document will be generated for you.

How to get data on today's expenses in MTS:

• dial *152#, you will receive a decryption of services in response, then you need to dial again ussd code, which is written next to the line “Expenses for today”;
• view messages and read the report on events during the day, which was generated from 00.00 hours.

These simple tips will help you manage your expenses and check your actions or those made from your phone in different periods.

Contacting the MTS office

To get details of MTS calls through your Personal Account in the MTS salon, it makes sense to contact the place of registration of the SIM card if you have a passport. It is quite predictable that a request for someone else’s number in the MTS salon will not be processed.

If the provider's security service detects violations, it can block everything personal accounts until the circumstances are clarified. In this case, communication will only be incoming; as a result, the owner or by proxy will have to take all the documents that the registered person provided and confirm his/her relatives’ right to the number.

Receiving a password from your MTS personal account via SMS

Go to the “Internet Assistant” section, then to the “Expense Control” and “Conversation Details” subsections.

Fill in the information requested: period, where to send the document, and its format.

Watch for a message indicating that the request has been accepted.

Expect a document that will arrive to the specified e-mail (preferably registered) or will be available within 3 days in your Personal Account in the “Ordered Documents” section.

Delay in receiving SMS details

If detailing does not work in your MTS personal account, this may be for the following reasons:

• your request for details has not yet been processed and takes time;
• you specified an incorrect email address for delivery;
• information in your personal account is not updated due to problems with the Internet line;
• There was a failure or error during the application process.

• exit and enter your Personal Account again – the information will be completely updated;
• wait until the document is generated;
• order the details again, making sure that your application has been accepted (a message will appear on the screen);
• contact support by phone.

You can also receive SMS details at the MTS communication store at the place of registration of the SIM card with your passport.

Archive of messages in your personal account

In addition, there is also an archive sms messages provided that it is connected SMS services PRO.

You can find it on the left side in the “My MTS” service. Services - message archive.

Hello, I have been involved in the Internet, communications and IT technologies for more than 7 years, if you have not found the answer to your question on this page, ask me a question right now and I will answer it as soon as possible. Thank you for your trust! Recent questions are published in the “Help” section and help solve problems encountered by other site users.

If you need to view made/received calls for any period of time, Megafon has created a special service - Call Details. It helps you find out where funds from your balance were spent. Let's take a closer look at this option: what it is, types of detail, etc.

Description of service

The service helps the subscriber view the statistics of debiting funds from the balance of his number. It can display data for a specific period of time or an arbitrary one. Among them, information will be displayed about calls made, SMS messages sent, Internet traffic (outgoing/outgoing).

Paid option available free options. The service is compatible with all tariffs of the Megafon operator.

One-time detailing Megafon

As part of using this type of option, any subscriber can receive a summary of calls, incoming/outgoing SMS, and Internet traffic. It will display the dates exact time calls and messages made or received. You can see the numbers involved in these operations, how much money was withdrawn from the account for each action performed.

Price

The price for using the option depends on the period:

• Summary for the past 24 hours – 3 rubles.
• Information for a week (7 days) – 21 rubles.
• Monthly summary (from the date of order or the past 30 days) – 90 rubles.

Connection

This type of option can be connected in several ways:

You can order reporting only to an email address linked to your Megafon personal account.

Monthly details

If you connect this type details, the subscriber will be able to see a summary of all actions that occurred with the SIM card over the past 30 days. The user can order a printout to their home or any address, or request information by email.

Price

The price for obtaining data for 30 days is 90 rubles.

To constantly receive information about monthly expenses you need to:

• Call the call center at 0500 or 8 800 550–05–00.
• Visit the nearest Megafon office with an identification document.

Monthly bill

When using this service, the subscriber will be able to receive details of the expense of funds from his number account for the last 30 days. It will display completed payments connected to the service number. To activate you can:

You can receive the summary in paper and electronic versions.

Last five debits from the account

IN in this case This refers to a summary of debits for the last five days. You can activate the service by entering the code *512# and pressing the call button. After a certain period of time, the user will receive an SMS with the necessary data.

No funds will be charged from your account for using the service; it is free.

How to do detailing for free - the most profitable way

Any subscriber can request details once a day completely free of charge. This is an excellent option if you need to get detailed information about debits from your account for a specific period. You can use this type of detailing:

The first request is free, for the rest there will be a fee. You can order a monthly bill or the last 5 debits, both services are free.

Interesting video about detail analysis in Excel tables

Detailing Megafon to someone else's number

It happens that a subscriber needs to find out the details of the account of another person, for example, a relative. You need to know his authorization data from his personal account. Then you can use any of the methods mentioned above.

Or, in his personal account, link your personal email and activate the “Monthly Account” option, it is free. Then, every month, you can receive another user's summary to your email address.

Detailing Megafon in the old personal account - video

Questions from subscribers

Now, according to tradition, we will answer important questions from Megafon network users.

Is it possible to make SMS details on Megafon?

It depends on what is meant by this question. The summary will display the date, time, number of sending/receiving SMS messages. Unfortunately, it is impossible to decipher their text.Megafon does not provide such a service, but third party services scammers on the Internet.

How to detail Internet charges?

You must use one of the methods described above to order details for the required period. The summary will include this information among the data received.

Is it possible to order details without registering in your personal account?

You can use any other method: USSD request, call 0500, operator's office.

What should I do if I don’t receive call details?

If you do not receive the ordered details by email, you should check your Spam folder; the letter could have ended up in it, or perhaps you entered the email incorrectly. As a last resort, you need to contact the operator’s office, specialists will help solve this problem.

Call details (call printout) – a list of all completed and received calls for a certain period of time. The document indicates the total number of calls, as well as the numbers of all subscribers participating in the conversation.

How to view call history.

There are several methods, each of them differs in cost, efficiency and timing of obtaining information. Choose the method that suits you best. If SIM card yours, then you can visit the nearest company office cellular communications. Here you will be provided with a printout of calls for small fee. remember, that this option applies only to your personal number, or which is officially registered in your name, but your husband, friend or child uses it.

How to make call details

We list several ways to obtain it.

1. Through the personal account of the mobile operator.
2. Through the company office.

For those who are not strong in Internet technologies and do not want to deal with codes and passwords, it is easier to come to the nearest communication store and, in the old fashioned way, so to speak, “from hand to hand,” receive information by number for any period. As a rule, this is from 1 day to 3 years. Do not forget to take with you an identification document - a passport, which will confirm that you are the legal owner of the SIM card. By the way, you will receive a printout of calls only to your number. You will not be able to get call details without the owner’s knowledge, even if you are related to him. If you want to get a transcript of your husband’s conversations, then only with your husband you will be given a detailed report. If the number is any other person, then his notarized power of attorney is required.

3. Borrow someone else's phone.

You yourself know what to do with it. First, quickly view received and sent SMS, check the conversation log. There are two unpleasant points here: everything can be removed in advance, so everything will be clean, second, remember about the risk. The owner of the number may appear out of nowhere, and you will simply be caught in an indecent act, because spying means that you do not trust.

4. Order by mail.

Most best option leave a request with us. Then there are no risks, only benefits. The owner does not know anything, prices are low and affordable for everyone, turnaround time is a matter of hours.

What call details show

1. - personal information owner (full name, address, etc.)
2. - date and time of calls made and received
3. - all numbers of outgoing and incoming calls
4. - numbers of subscribers with whom negotiations were conducted
5. - duration of calls
6. - being in roaming

Order call details for someone else's number via the Internet

List of services that are available on our website:

• - any operator in the Russian Federation, even regional - Motiv, Tattelecom, Yota, as well as Ukraine, Kazakhstan

Advantages of cooperation with us

Anonymity

The owner of the SIM card will never know about the fact that you contacted our service. We work directly through the server, not the subscriber of the number. Therefore, you will be able to read the call details of someone else's number without the knowledge of the owner.

Fast deadlines

As a rule, do not exceed several hours. We work 7 days a week, 24 hours a day.

Completeness of information

Printing calls with us means finding out full information and movement on the account of another subscriber.

On the server from which we retrieve data, including SMS texts, the information is always stored in its original form. Deleting them on a smartphone has no effect, since they can always be restored from an archive, access to which is limited to a limited number of people.

Low prices

Considering that this personal information, then the prices are quite low and affordable even for the most economical client.

The cost of printing conversations without access to the number:

for 1 day - 1990 rub. for 1 month - 3990 rub. for 2 months - 4990 rub. for each subsequent +990 rub.

MOSCOW (Moscow region)
SAINT PETERSBURG (Leningrad region)
Tatarstan KAZAN
And ALL other regions of Russia

Ukraine Kazakhstan