The top microphone of the iPhone 5 works. The microphone on the iPhone does not work.

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The microphone on the iPhone 5 does not work well during a conversation - one of the rather common reasons appeals to service center LP Pro. This is due to high sensitivity phone details to rough physical influences, as well as careless operation of the device.

General information

iPhone 5 has two microphones. One main one is located on the bottom of the case, and the second, additional one, is located near the headphone jack. The main microphone is designed to pick up sound from telephone conversation, thanks to which your interlocutor hears clear speech, without extraneous noise. At the same time, an additional microphone performs the function of noise reduction when recording audio on a voice recorder. Accordingly, the “symptoms” of a malfunction of the microphone on the iPhone 5 will be reduced to sound distortion (your interlocutor hears noise, crackling, hoarseness, a “barrel-like” sound), or its complete absence.

Why doesn't the microphone work on iPhone 5?

There are two main factors that can affect microphone performance: mechanical damage iPhone or factory defective chips. The situation becomes more complicated if, in addition to the microphone on the iPhone 5, the speaker does not work during a conversation. That is, neither you nor your interlocutor can hear each other, or there are errors in the sound. This indicates a strong mechanical impact on a mobile phone (the iPhone fell or hit a hard surface). In such cases, cables, screen module, audio mixer or audio codec may come loose or become damaged. It is almost impossible to determine the true cause of a breakdown without special equipment and knowledge, so it is worth contacting a service center for help.

iPhone 5 microphone repair

The LP Pro service technicians, after diagnosing the phone, will be able to determine why the microphone on the iPhone 5 is not working, and will also carry out work to repair the breakdown or completely replace the necessary part. Depending on the complexity of the damage, the repair will take from a couple of hours to 1-2 days, after which your iPhone will be able to please you again.

The more difficult electronic device, the more functionality and capabilities the user has. Modern phones iPhone, representatives of similar devices. But often, due to dirt, moisture, falls, gadgets break, begin to glitch, and other unpleasant situations arise. For example, when your interlocutor cannot hear you, it means that the iPhone 5’s microphone is not working.

In this article, we'll look at why the microphone on your phone doesn't work. Apple, we will also touch on the topic of non-functioning speakers. We will provide clear answers to questions with instructions and detailed video How to troubleshoot problems yourself.

Why doesn't the microphone work?

Why isn't the microphone working on my iPhone? The answer is not so simple, we will figure it out. With the growing popularity of iPhones, the number of complaints about the quality of the sound recording properties of the expensive gadget is growing. The manufacturer is not always to blame; usually the microphone does not work on the iPhone 7 plus due to dirt and dust that accumulates on the mesh as a result of careless use by the user.

On iPhone phones starting with models 4 and 4S, several devices are installed. This was done for the comfort of the user; the devices acquired systems active noise cancellation. Now it is possible to talk without problems in a crowded or noisy place. A system of two recording devices intercepted the noise, processed it to amplify the user's voice, and transmitted the sound to the device's speaker. Thereby greatly reducing the percentage of third-party noise. But you have to pay for comfort, with the increase in the number of mini recording devices in the iPhone, the number of user complaints began to increase that the microphone does not work in the iPhone 5.

Dust and dirt on the mesh covering front speaker and microphone
Loop break
Software problems
A recent fall of the device into water, oxidation of contacts and microcircuits

In 80% of cases, if the microphone on the phone does not work well, you need to contact a service center to replace the latter. Usually the cable breaks, or a contact on the board comes off, and the entire assembly has to be replaced. There is nothing terrible, spare parts are not very expensive, and replacing the front microphone on an iPhone 6 takes no more than 30 minutes.

In the remaining 20% of cases, you can try to revive the speaker and microphone on the iPhone on your own, but first you need to determine which of the microphones has stopped working.

Checking functionality

First, you need to understand whether the interlocutor does not hear you, or you do not hear him. If you can’t hear you, the microphone doesn’t work on the iPhone 5s; if you can’t hear, then the speaker on the 6 doesn’t work. Now let’s find out which of the three or two speakers (depending on the phone model) is not functioning. This is done using built-in software.

To test the main microphone (located next to the charging connector) on iPhone 5, 5S, 6, 6 plus, 7, 7 plus, open standard application"Dictaphone". We start recording, say something into the phone, no need to read the volume of War and Peace, three seconds is enough. Now we turn on playback, if the voice is heard, then the recording device is working in the desired mode.
To test the top microphone (located next to the iSight camera), you need to open “Camera” and switch to “Video” mode, turn on recording, again, 3-4 seconds will be enough. Plays a video recording; if there is no sound or it is very muffled, then the top microphone is not working.
You can check whether Siri understands you; if not, then the top microphone is definitely not functioning.

Solution

If you discover a problem where the microphone is not working well on your iPhone 6, it is recommended that you take a number of steps before going to a service center.

Using a cotton swab, carefully clean the holes of the recording devices.
We remove from iphone cases 7 non-factory covers, films, stickers, other accessories.
We take out the headphones from the socket
We pull out Charger, if connected
You can try restarting your iPhone, sometimes the problem goes away.
Trying to install an iOS update
When talking, pay attention to whether you are covering the main microphone and iSight, located near the camera on the back side, with your hand.

After these procedures, the microphone is on iphone models 6, 6 plus, 5, 5s, 7, 7 plus should come to life, if this does not happen, you will still have to take the iPhone to a service center, most likely the problem is in the cable or in the microcircuit.

FAQ

Here are examples of frequently asked questions.

During a conversation, the interlocutor cannot hear me

Does not work iPhone microphone, located at the bottom of the phone, near the charging connector. Read above what to do.

I can only be heard on speakerphone

Again, the microphone on the iPhone 5, located at the bottom, does not work. This is what is used for speakerphone.

No sound is recorded when recording video on iPhone

This means that the microphone located at the top of the phone does not work on the iPhone 6. Again, we try the steps described above, this often helps.

Siri doesn't understand my commands

The top microphone on the iPhone 7 is not working well, you need to check it. Read the methods above.

I can be seen but not heard on a FaceTime call

There is a problem with the internet connection or the overhead recording device.

How much does it cost to replace a problematic part on an iPhone?

Typically, replacing this spare part is not particularly expensive, up to 1,500 rubles. But if it comes to the microcircuit responsible for encoding speech and recording sounds, then you will have to buy this microcircuit + installation work. This will already cost 3000-6000 rubles. Considering the cost of the phone, this amount is quite justified.

Keep your iPhone 5s away from moisture
Avoid hard drops of the phone, as this will cause the cable inside the device to break.
Periodically clean the connectors from dust and dirt
It is advisable to purchase a case and protective film to the screen

Take care of your expensive equipment!

Important! If you are not heard during a call, there is a problem with the microphone. If you can't hear, there's a problem with the speaker. IPhone starting from the 4th generation uses 2 microphones. One of them (the bottom microphone) is located at the bottom end next to the charging/sync connector. The second (top microphone) is located on top next to the headphone jack (iPhone 4/4S) or between the camera and flash (iPhone 5/5S/6). Identifying which of them does not work is very simple. Just check the sound recording in the voice recorder application and in the camera application. (when recording video, the upper microphone is used, and in the voice recorder the lower one)

Sound problems on iPhone 7

One of the most common iPhone malfunctions 7 - Audio codec. The signs are as follows: you cannot hear the interlocutor during a call, the voice recorder does not record, and the camera freezes when recording video. If these three problems simultaneously appear on your iPhone, you need to repair the Audio codec.

I can't be heard or can't hear well when talking.

If, when talking on an iPhone, you can hear the interlocutor, but he cannot hear you, this is most likely due to incorrect work microphone, which is located below. It may be clogged with dust, or simply malfunction. Therefore, you can try cleaning the grid, which is located next to the charging connector. If this does not help, most likely you need to change the spare part. It also often happens that during a conversation, you yourself cover the microphone with the hand with which you hold the iPhone during a conversation. In this case, the interlocutor may have difficulty hearing you. To confirm that the microphone is not working, just open the voice recorder application and try to record sound.

The iPhone microphone only works on speakerphone.

This is a consequence of the fact that the lower microphone does not work and the upper one works. Try following the recommendations described in the previous paragraph.

When recording video on iPhone, no sound is recorded.

If sound is not recorded when recording video, it means that the top microphone is not working. In this case, you need to check whether the bottom microphone and speakers are working. As practice shows, in 90% of cases the microphone needs to be changed, but before that you need to check whether it is covered with a cover or clogged with dust/dirt. To confirm that the top microphone is not working, just turn on the speakerphone when making a call. If the interlocutor cannot hear you when you are talking on the speakerphone, this confirms that the top microphone does not work, since it is used for speakerphone.

This manual is also intended for iPhone 6 and 6S

How much does it cost to replace a microphone on an iPhone?

You can find out prices for iPhone repairs in the iPhone Repair section. You can also order a free diagnostic and our specialists will check everything iPhone features in 10 minutes and they will answer your questions.

When the microphone on the iPhone does not work, this causes some inconvenience. Though electronic equipment Apple is known for its excellent quality, but problems still appear. You can fix the problem on your own if you find out the cause of its occurrence.

If you experience device problems

The reasons why the microphone on the iPhone does not work can be different. First of all, operational disruptions may occur due to a failure in program level. Often the iPhone microphone does not work due to external negative influences. Carrying out diagnostics yourself is not easy in any case, since the causes of the breakdown can be different.

The smartphone often does not work well when talking due to:

mechanical damage to the lower microphone
oxidation of microphone contacts due to moisture
software failures

If your device gets wet, you can try turning it off and drying it yourself. But in this case there is no guarantee that it will function as before. After getting wet, problems with the lower microphone can be resolved by specially treating the parts with chemicals, which is quite difficult to do.

What can you do on your own?

If your phone stops working, you can do a few things yourself that will help. system failures. If it stops working Apple device, follow these steps:

check your sound settings
reboot your device
execute iOS update via iTunes app

If the phone does not work well during a call, the problem may be due to dust. In this case, the interlocutor will have difficulty hearing you during a conversation. You can clean the mesh in your iPhone yourself, which is located near the charging connector. If this does not help, you will have to replace the faulty part.

If there is no speakerphone, before taking the device to the technician, call someone and talk into both microphones on each device - this way you will self-diagnosis when talking. If liquid gets inside your iPhone, turn off the device immediately. If there is no speakerphone, the problem may be a faulty part inside the phone.

If at iPhone conversation your interlocutor speaks quietly, you can’t hear him, or you can’t hear you, the problem may be a breakdown of the smartphone speaker and the bottom microphone. In order to determine whether the microphone is faulty, you can start the voice recorder and record audio. If the recorder writes perfectly, but the speaker of the interlocutor is silent or works quietly, then the microcircuit has failed. The reason for the failure is that the part is located on the edge of the board and is attached with weak solder - as a result, it fails even from a slight blow. In this case, it is better to contact a specialist who will find the right solution and fix the connection.

Troubleshooting with the help of experienced technicians

YouDo performers will offer optimal solution problems and will be able to perform high-quality and inexpensive repair at favorable prices in short term. In addition, you can use the services of a courier who will arrive at any address. Specialists provide the following services:

device diagnostics
Repair iPhone
replacement of parts

Upon completion of the repair work, a guarantee is issued. Masters use only original spare parts and choose The best decision Problems.