The network has disappeared on the iPhone 5s, what should I do? What to do if the iPhone does not see or does not receive the cellular network

Sometimes users encounter this problem while on a trip, using roaming, after a hardware repair (battery or display replacement) of the smartphone or a long period of inactivity (without recharging) - the operator logo disappears on the iPhone and there is no connection to the cellular network. Let's try to figure out what causes the “breakdown” in such cases and how to fix it.

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The problem is aggravated by the fact that employees of service centers in Russia, Ukraine, Belarus, etc. are not always able to identify the real reason for the lack of connection to the cellular network (or deliberately hide it) and carry out a number of expensive procedures - ranging from simple iOS reinstallation and ending with hardware repairs using a soldering iron and other “jewelry” tools.

Check if the SIM card is working?

Unfortunately, SIM cards also fail. Therefore, first of all, check whether the SIM card works in your iPhone. This can be done, for example, by installing a SIM card in another smartphone.

What to do if instead of the operator on the iPhone it says “no network” or the smartphone does not see the SIM card after repair (flashing)

If the problem described above occurs, first of all you need to look at set time- if the smartphone does not display correctly current time and date, then you need to perform the following simple algorithm of actions:

1 . Connect your device to active Wi-Fi networks;

2 . Go to Settings → Basic → date and time ;

3 . Toggle the " Automatically" V active position(if set by default - turn it off and on);

4 . Restart your iPhone.

No network, search or what to do when the iPhone does not see the operator’s SIM card while roaming abroad

If you've ever traveled abroad with your iPhone, you might have encountered this problem. You turned off your smartphone during the flight, and when you turned it on, your device does not connect to the network cellular communications, but displays the message “No network”. What to do?

On the technical forum Apple support there is a corresponding discussion thread with a million pages to read. But even if you honestly start reading everything to figure it out, you won’t get an answer to your question even after several hours of careful reading.

System message “No network” (Search for network) appears when your iPhone or iPad (yes, the problem is also relevant for Apple tablets) cannot connect to it, or connects to an operator, but cannot establish a connection to either the Internet or the cellular network. You may even see the name of the operator who serves you - but then it will disappear anyway.

This error can have several reasons. But first you should exclude the most common and simplest of them. And anyone can do this.

Switch from LTE (4G) to 3G

1 . Open Settings your iPhone or iPad.
2 . Select cellular → Voice and Data.

3 . Click on the inscription Voice and Data and change LTE to 3G or 2G.

Why do you need to do this? Experience shows that not all mobile operators abroad provide roaming in fourth generation networks (4G / LTE). As a result, and logically, your iPhone or iPad does not connect to networks - simply because there is nothing there for “foreigners”. AND the simplest way to solve this problem - look for networks of the previous, third generation (3G), because it is difficult to imagine a more or less developed country where they do not exist.

Let us repeat - this situation has nothing to do with the 4G coverage of foreign operators. They can provide fourth generation networks to local subscribers, but not to visitors.

Try it - it really helps :).

Did not help?

Well, let's look at the options for solving the problem from among those that Apple offers us.

1. Turn off and on your iPhone (iPad)

2. Update your carrier settings

For this:

— Connect to the Internet via Wi-Fi or a cellular operator.
— Select Settings → Basic → About this device. If your operator has prepared a settings update, you will be prompted to update to them.

3. Take out the SIM card and insert it back

4. Reset network settings

Settings → Basic → Reset → Reset network settings. Don't forget that this operation resets passwords for Wi-Fi networks, cellular network settings, and preset VPN/APN settings.

5. Update iOS on iPhone and iPad to the latest version

6. Contact your mobile operator for help

Check with him whether the account is active or not technical problems with connections in your region.

7. Reset your iPhone or iPad to factory settings

What to do if the Internet does not work on iPhone while roaming

1. Go to Settings → cellular and see if the slider next to the inscription is enabled Cellular data.
2 . If you are abroad, check that your data roaming settings are active ( Settings → cellular → Data Options → data roaming).

Please note that the cost mobile traffic in roaming is much higher.

Like these ones simple methods in some cases they will help to avoid going to service center and save a decent amount, which could have been billed by unscrupulous specialists.

Quite often, iPhone owners, after changing iOS, repairing the phone, or a long period of inactivity, are faced with the problem of the network disappearing on the device. Why can't my iPhone connect to the network? We will talk about this further.

Incorrect date and time settings

Most often, the cause of the malfunction is an incorrectly set time, as well as the time zone. Therefore, if the iPhone does not catch the network, first of all you should look for a discrepancy in set date and time. If the phone really shows wrong date, for the network to appear, it will be enough to carry out these simple steps:

1. You need to connect your smartphone to active network Wi-Fi.
2. Enter the phone settings, open the “Basic” section and go to the “Date and time” item.
3. Set the line “Automatic” to the active position (if the default state is set, you just need to turn it off and then turn it on again).

Airplane mode

Actually there is a large number of reasons why an Apple phone can search for a network, but not see it. The most common ones will be discussed below.
If the "No network" error appears when correct settings date and time you need to do the following:

1. First of all, you need to turn on, and after a few moments turn off the Airplane mode again.
2. If this does not help, you can simply restart your smartphone.
3. It is also recommended to remove the SIM card to make sure it is branded and original. In addition, you should look to see if there is any mechanical damage on it.
4. After this, you need to place the SIM card inside the device, enable/disable the “Airplane” mode a couple of times, after which the connection should resume.

If these actions do not lead to changes, you need to check the settings of your mobile operator, not forgetting about updates. You need to establish a Wi-Fi connection, then go to the main settings of your mobile device, open the “About this device” line. If the smartphone needs updates, the OS will automatically prompt you to install them. If Wi-Fi does not work on the phone, the iPhone needs to be connected to iTunes, after which the device should be updated to the most new version iOS.

What to do if there is no network after unlocking?

In most cases with the problem in question iPhone owners occur after unlocking using a program called Ultrasn0w or a firmware update. Also, a similar problem may appear as a result of restoring, updating, activating or deactivating the smartphone using Redsn0w, SAM tool, or after jailbreaking.

You can try to fix the problem after factory unlocking using your own IMEI number. In general, such a problem is practically not dangerous when compared with notifications about a problematic or unsupported SIM card.
Provided that when a notification appears about the absence of a network, we can say with confidence that the phone accepts a SIM card, but it does not see either the ordinary network or the Euronetwork.

The simplest and quick way, which very often helps to fix the problem is resetting the network settings. The subscriber should place an unsupported SIM card, go to “Settings”, then open the “General” section, go to the “Reset” section and select “Reset network settings”.
You can also try backing up and deleting all data, but such actions may have a bad effect on the functioning of the device.

What should I do if the problem appeared after using the SAMPrefs or Redsn0w programs?

The considered solution to the problem provides positive result in 90% of cases:

• You need to place the non-AT/T SIM card inside the iPhone and then connect the smartphone to iTunes program using a USB cable.
• After the program identifies the phone, you need to perform a backup, and then click “Restore”.
• First, it is better to try to restore the phone without using the Shift/Option buttons. You can also restore the gadget in DFU mode.
• You need to wait until the recovery process is completed, after which 2 iTunes functions will be opened.
• Restore from backup.
• “Operate iPhone like new” – it is recommended to select this item.
• Next comes the offer to complete the activation. In this case, you need to use a non-AT/T SIM card and wait for the required signal.

When nothing helps, you need to continue searching for solutions and repeat all steps from the first to the fourth.

Other reasons

Often, customers who tried to cut a SIM card for a new iPhone become hostage to an error due to which the smartphone is not able to detect the card. To solve this error, you need to order a SIM card from your personal provider.

It happens that the connected provider does not provide services in that area - as a result, the Apple smartphone displays the “no network” error when searching for it. It also happens that the card is simply not activated. In this case, you need to contact your provider for help.

Often the “No network” problem occurs due to a faulty antenna. In such a condition, you should seek advice from professionals and preferably Apple store, where specialists will help you set up an ordinary network, as well as a Euronetwork.

Often, after a fall, flashing or updating the phone, or replacing a SIM card, the smartphone does not connect to the network. The message “no network” appears and, in fact, the device turns into a useless, expensive “brick”. There are usually several reasons for this problem. Let's look at the most common of them, while at the same time paying attention to ways to troubleshoot a problem called “no network”.

Incorrectly set time in settings

This happens after updates and flashings, as well as after repairs in service centers. To fix this problem you need to connect to wi-fi networks. Next, go to Settings - General - Date and time and activate the Automatic option. Reboot your phone. Please note that these actions must be carried out while being connected to the wi-fi network, otherwise the cellular network will not come to life.

Cellular operator settings and updates

Have you checked the date and time, but the “no network” message still appears? Perhaps the operator does not provide its services in the region where you are located. Then you can try activating airplane mode for a few seconds. We do the same if you are in home region. It happens that the connection is “buggy” and you just need to restart it. You can also turn the device off and on. If this does not help, then you need to check the operator settings. Go to Settings - Operator and check whether the Automatic mode is activated.

Don't forget about updating the system. Connect to Wi-Fi again. Go to Settings - General - About this device. If updates are available to you, the operating system will ask you to install them. If Wi-Fi doesn't work, connect to iTunes. Then update your device to latest version iOS.

Damage or failure of the SIM card

In progress independent decision Problems finding a network, you should pay attention to the SIM card. Often it can be damaged during pruning, or fail when exposed to moisture or for other reasons. Pull out the SIM card using the key located in the box under the phone, and put the SIM card in place. Turn on and off airplane mode several times.

iPhone blocked by carrier

It happens that the gadget is blocked by the telecom operator for the SIM card specific operator. The phone simply does not support other SIM cards, it says “no network”. You can contact our service center, we can unlock it using imei. As a rule, such a service takes from several days to 10 days, depending on which operator the device is locked to.

Damage to the antenna responsible for receiving the cellular network signal

There are often cases when the iPhone stops receiving the network due to damage to the antenna due to impact, moisture and oxidation, previous repairs, or defective spare parts. To eliminate such a malfunction, you need to contact us at iConceptService, where qualified technicians will diagnose and repair the device.

Damage to the modem part and eternal search for the network

If the modem part on the motherboard, then the phone will constantly search for the network and the modem firmware will be missing in the settings. To make sure your modem is not damaged, go to Settings - General - About this device - Modem firmware. If the field is empty, then your phone has been damaged by the modem and only qualified service center technicians can help you here. It will take painstaking, complex work on the motherboard, which will allow you to restore the modem part and return the device to the ability to see the network. Our craftsmen have extensive experience similar work, which allows us to carry out even such complex repairs.

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If your network on your iPhone disappears, don’t get upset and rush to the service center - you may be able to fix the problem yourself. In some cases, to similar problem is not caused by a hardware failure of the phone itself, but software glitch or features of the device settings. First, you need to find out why the network disappears on the iPhone.

Signs of a reception problem

This type of malfunction is quite easy to recognize - the inability to make a call clearly signals that something is wrong with the iPhone. The main signs of problems with the signal will be as follows:

• the connection appears and disappears
• The network signal disappears when blocked or in the cold
• connection does not work only indoors or outdoors
• No mobile internet, although the operator's network is working fine

The causes of this malfunction may be problems in software or operating system, lack of contact with the SIM card (the problem may be in the SIM card itself), hardware failures. But before you look for the root cause of the problem, weed out the most likely options - make sure that your phone is not “locked” to a specific foreign operator(this kind of trouble often occurs among those users who purchased a gadget, for example, on Ebay). If a problem with the network arose precisely because of this, then you cannot do without the intervention of specialists to remove the blocking (to check, just install another SIM). You should also make sure that Airplane mode is not enabled, in which the network will also not work.

SIM card and lack of reception on Apple devices

The simplest root cause of a malfunction is bad contact with SIM card. It may be associated with incorrect cropping of the card under right size. Also, some SIM cards wear out over time and stop working correctly. Characteristic features:

• the network appears and disappears
• Neither the network nor the mobile Internet works periodically
• reception suddenly disappears even during a conversation

There may be several possible solutions. First, try taking the card out of the phone and just wipe it thoroughly - it happens that the contacts oxidize, which can cause reception to deteriorate or simply not work. The second option (if the first did not help) is to replace the SIM card on the iPhone. Before doing this, it is best to check if other SIMs work on your phone (known good ones).

Another Possible Solution problems - resetting settings and getting updates on your iPhone from mobile operator often help troubleshoot network problems.

Incorrect date and time settings

Crashes important programs and applications also cause network problems. In particular, the iPhone loses the network if the time and date are set incorrectly. The sensors get lost when the phone is not used for a long time or when it falls. In this case, the algorithm of actions will be as follows:

• connect to any wireless network
• open basic cell phone settings
• select "Date and time"
• opposite the “Automatic” menu item, move the slider to the on position
• restart your iPhone

Usually, after this simple procedure, problems with the network disappear - then the device works correctly and receives calls normally. If this does not help, then you can try a hard reboot of the gadget. To do this, follow several steps:

• Press and hold the Power and Home buttons for 10 seconds
• wait until the logo appears on the display Apple
• turn on your iPhone as usual and wait until it connects to your mobile operator's network

If your iPhone doesn't work in the cold

Sometimes Apple smartphones lose network in the cold. Many people encounter this problem iPhone users, but it is not always possible to solve it. For decreasing negative influence It is recommended to disable 3G. In this case, the connection will be lost less often. If reception still does not resume after you get home and warm up your iPhone, try one of the following:

• restart your iPhone
• check the settings from your mobile operator
• turn airplane mode on and off
• in the cell phone settings set auto mode network selection

If a solution to the problem has not been found, then it is better to contact specialists. Most likely, the frost simply became a reason for the breakdown, and the root cause lies in mechanical damage(even after a fall from a small height, malfunctions of the antenna or radio module may occur).

When is the best time to take your iPhone to a service center?

The reason that the network disappears on the iPhone may be a hardware failure. So, most often the radio module may fail (for example, after a fall). It is easy to distinguish this type of problem from others

Apple technology is one of the highest quality on the electronics market, but it happens that the iPhone does not catch the network. Signal quality may be poor or non-existent. To restore this important function, you should have some knowledge of the structure of the gadget. There are ways to do it yourself iPhone recovery, but first you need to find out what factors contributed to the failure of the mobile device and the lack of a network signal.

Why doesn't iPhone detect the network?

There are many prerequisites that lead to disruptions in the operation of a smartphone. If the iPhone has stopped receiving the network, this means that one of the following reasons is present:

• Reset to factory settings was carried out
• device firmware was being flashed
• iPhone was repaired
• the gadget has not been used for a long time
• the time was set incorrectly

Sometimes iPhone does not find the network when exposed to adverse conditions weather conditions and when installing incorrect software functions.

After updating the device, you need to check the cell phone settings to make sure that all functions are available, the iPhone sees the SIM card and has good network reception.

Signs of Apple equipment breakdowns

It happens that new smartphone does not see the operator’s network even in an area with an excellent signal, this indicates problems with your device.

Symptoms of an incorrectly functioning network include:

• the gadget does not see cellular network
• iPhone lost network and can't find it
• poor signal reception
• looking for Internet providers for a long time
• constantly displays the message “Searching”

Another sign of a problem is the situation when the connection on the smartphone is lost in a place where there is no network, but upon returning to the coverage area, it is weakly restored. If the iPhone says “Search” and does not find an operator for a long time, then there are problems that need to be fixed.

If a smartphone catches the network well, but connects poorly to it or loses it, this means that it needs repair.

How to fix the problem yourself?

If your iPhone can't connect to the network, you can try to fix the problem yourself. To do this you need to perform a number of specific actions:

• check network settings
• turn on and after 10 seconds turn off “Airplane mode”
• overload the gadget
• remove and inspect the sim
• check for updates
• insert another SIM card

If your phone does not find an operator while abroad, follow these steps. Turn on the “Operator” item in the settings menu and select the “Automatic” function. After this, a list will appear in front of you mobile operators and available mobile networks, among which you can choose the appropriate one. If everything worked out, this indicates that the iPhone is working properly.

If these steps don't help and you don't know what the problem is, you can try resetting your network settings.

If, after performing these steps, the mobile device does not see the cellular network or has difficulty finding an operator, then you need to contact qualified help contact specialists who will diagnose the device and be able to quickly determine the cause of the breakdown and fix the problem.

Benefits of qualified help

Design Apple smartphones has its own characteristics and is significantly different from other mobile devices. The internal structure of the parts is unusual, so they can be easily damaged. To ensure that this does not happen, you need to entrust the repair to professionals.

If after iPhone repair You have stopped seeing the network and you cannot fix the problem on your own, you should contact the specialists. Experienced specialists They will quickly determine why the iPhone 5S has poor network reception and check the cellular signal. To do this, they perform a number of actions:

• perform an external inspection of the mobile device to determine damage or defects
• check network settings
• install updates
• set up software functions networks
• remove the battery and SIM cards
• examine internal components
• check the signal and connection quality

Specialists are often faced with a situation where a mobile device is constantly searching, has poor visibility, or does not connect to the network at all. Experts are well aware of the causes of these problems, so restoring the functionality of the gadget does not take much time. Specialists will fix the problem within 10 minutes; only in some cases, if internal components are damaged, the work may take several hours.

Why should you order gadget repair from Yudu specialists?

Availability of network in mobile device is a fundamental factor in full-fledged work. If your smartphone does not see well, does not detect the network, the search does not produce any results, the signal does not pass through and communication is not possible, contact experienced technicians registered with Yuda.

Specialists have high-precision modern equipment, which allows short term determine the reason for the lack of network. Thanks to their extensive experience, Yudu performers quickly repair the device and restore all network functions.