The camera on the Huawei Android has disappeared. Why doesn't the camera work on my Android phone? Software glitch


Nowadays, a large number of users of all kinds electronic gadgets give preference operating platform Android.

The choice of this software is based on taking into account some important criteria, but in most cases the key role is played by the ability to get a practical video camera or photo camera at a relatively low cost.

But, in practice, situations often arise when the device one fine day does not work as it should, in other words, a certain failure occurs in the source code of the platform.

Probable Causes

Usually, camera does not work when several underlying causes occur, for example:

    Update process current firmware gadget. It is known that updating the system is an automatic function and does not depend on the will of the user, but it can easily become a catalyst emergency situations V correct operation cameras. To solve the problem, you should roll back the system version after the next Android update;

    Camera onAndroid may fail due to mechanical shock. For example, if the gadget is overturned, the module responsible for the camera settings may fail;

    Dust accumulation on the sensor. Row portable devices have remote modules, therefore, their surface is easily contaminated;

    The module cache is clogged.

Setting up the camera correctly Android

Setting up the camera can be done in one of three known ways:

    Manual system reset mobile gadget to factory settings. In order to do this, you should perform the following operations - open the gadget settings menu, go to the tab « backup» and check the configuration box "reset to factory settings";

    Downloading the antivirus and subsequent "cleaning" systems. To date, many have been developed and effectively implemented antivirus programs, which can be freely viewed and downloaded on Google Play;

    Clear module cache. To do this, you should go to settings, select menu "applications", count "camera" and click on the line below "clear cache";

    Gently wipe the camera's protective lens with an alcohol-soaked cloth;

    Download alternative application. There are countless of them on the Internet, both paid and completely free. After you install such an application, its icon will become available on the desktop.

In conclusion, it should be noted that the camera on Android tends to work incorrectly, and working with it has its own characteristics.

It is imperative to take into account a number of requirements for proper operation, and you will not have problems with the operation of the camera module and OS!

The appearance of errors during the operation of a complex operating system such as Android is not excluded, and users of devices with such software “on board” must be able to solve problems that arise. Camera error on smartphones and tablets running operating system Google is one of the most unpleasant. The camera is used almost more often than other functions in modern mobile devices, and if, when you launch it, the message “Could not connect to the camera” appears on the screen, you will not be able to take a photo or shoot a video.

“Could not connect to the camera”: error symptoms

An error in the camera operation on Android may occur without good reasons, even if the phone has not been updated to new version firmware, did not fall, did not fall under water and no other troubles happened to it. A problem can arise on its own, and that makes it more difficult to find ways to solve it.

The error itself “Could not connect to the camera” on Android smartphone or tablet can manifest itself in two situations:

  • When trying to start the camera. The viewfinder does not load, and the user sees only Announcement about an error;
  • When trying to shoot a video. In some situations, the malfunction only appears when you try to shoot video on a smartphone. However, it is not always present in all recording settings; for example, many users complain about the error only when trying to record video in 240p resolution.

In any situation, due to a malfunction, the functionality of the camera is sharply reduced or completely lost.

“Could not connect to the camera”: what to do

If an error occurs that prevents you from using the camera of your Android smartphone or tablet to its fullest extent, you should not immediately resort to radical measures trying to establish new firmware to the device. Even it does not help correct the situation in all situations. There are a number of tips on what to do if you are unable to connect to the camera on Android, and we will give them below.

Restarting the device

The first thing you should do if there is an error in the camera of your Android smartphone or tablet is to reboot it. The reboot process does not differ much from device to device - just hold down the screen lock button and wait for a menu to appear where you can select “Reboot” or “Shut down” the smartphone.

When the device restarts, try starting the camera again. If the error persists, proceed to the next method.

Testing an Android device in safe mode

Similar to stationary operating systems, mobile ones have several operating modes, including “Safe”. The essence of safe mode is that a smartphone or tablet boots without downloading third-party applications, that is, only programs that are present on the device by default are activated. Accordingly, by loading the device into safe mode, you can check whether the connection error with the camera is related to the operation of third-party software on the device.

To start an Android smartphone or tablet in safe mode:


After loading your smartphone or tablet in safe mode, a corresponding mark will appear in the lower left corner of the screen confirming this fact.

Important: On some devices, the method for entering Safe Mode is slightly different. If you can’t put your smartphone or tablet into safe mode using the method described above, we recommend that you read the instructions for specific model device, which should indicate how to perform this action.

Try launching the camera in safe mode. If it works, you will need to find out which program on the device is causing the error. The most reasonable way is to remove one of the most recently installed applications that may be related to the camera, and after each removed program, reboot the device and see if the camera works. There are a lot of applications that can cause the “Unable to connect to camera” error to appear: Snapchat, Telegram, WhatsApp, Prisma and many others.

Note: If the camera starts loading after deleting another application, check it in all operating modes; it is possible that the problem has not been completely resolved.

Using a third-party program to work with the camera

Another way to fix the "Couldn't connect to the camera" error is to check if it's working using a third-party app. IN Play Market You can find a lot of programs that can replace the standard Camera application. For example, such programs include Open Camera, Camera 360, Camera MX and others. Download any of them or several at once and check if you can get rid of the error.

If third party camera works without problems in all modes, there was probably a malfunction in the functioning of the “native” application. Try the following:


After following the steps above, try launching the Camera app again and see if it works.

If clearing the data of the “native” Camera application did not help solve the problem with its operation, but third party application continues to function without problems, you can use it by selecting it as the default camera program in your smartphone settings.

Clear device cache on Android

You can try to get rid of the “Unable to connect to the camera” error in Android in another way - by resetting the operating system cache. By deleting temporary data, in some situations it is possible to get rid of an error in the camera.

Important: Before moving on to next steps, we recommend doing backup copy information from a smartphone/tablet.

To clear all system cache on the device under Android control, you need to do the following:


Once the temporary files are deleted, boot your smartphone in standard mode and check if the Camera app is working.

Recovering and resetting your device

If none of the options suggested above helped solve the problem with starting the camera and the error continues to occur, the only drastic way to resolve it is to completely reset the device. After completing the steps below, all information will be erased from your smartphone or tablet and it will be reset to a new device state.

To restore the device to its “out of the box” state, you need to do the following:


When even a complete reset of the device does not help to resolve the “Unable to connect to the camera” error, most likely the problem is related to the hardware of the device, that is, the failure of the camera module.

When choosing a new phone, the buyer is always guided by a number of important criteria. One of them is the camera. Using the built-in camera, you can take fun selfies and remember unforgettable vacation moments. Thanks to modern cameras in a smartphone, many have even forgotten what a regular camera looks like. Therefore, for many it will become big problem when the camera stops working on the phone without visible reasons. This is exactly what will be discussed in our article.

There are several ways to fix this problem. But first things first.
First of all, it is necessary to determine the nature of the failure. If the phone has been dropped and the camera lens is broken or the device body has fallen into water, then you will not be able to fix the problem yourself. You'll have to contact service center, as some parts will need to be replaced.
If the gadget has not been subjected to mechanical stress and the problem lies in program level, you can fix everything yourself.

Possible causes of the malfunction

The Android operating system is characterized by flexible settings and the ability to work with internal files. This is an absolute plus, which allows you to customize your gadget according to the user’s requirements. But sometimes this plus leads to malfunctions. Among the most common reasons Camera failures can be distinguished:

  • failed system update;
  • installing a conflicting application;
  • installation of unofficial firmware;
  • deleting important files;
  • emergence of viruses;
  • system failure for a number of other reasons.

Troubleshooting

It is best to start troubleshooting with the most simple actions, which will not take much time and effort.

Theoretically, these methods are quite enough to restore the camera to its former performance. But there are difficult situations when even after full reset The camera on the phone still doesn't work.

If the problem is of a software nature, then flashing the device’s firmware will help with one hundred percent probability.

But there are several nuances and features:

  1. If you have absolutely new phone, which is still under warranty, do not under any circumstances flash the phone yourself. Take it to the service center along with the warranty card.
  2. At independent firmware there is a high risk of damaging the device. This process requires certain skills and knowledge.
    You definitely need to remember one rule - the firmware can only be downloaded from the official website. Otherwise, not only the camera, but the entire smartphone will fail.

Diagnostics

You can use various applications to diagnose the status of your phone.

One of them is the program Phone Doctor Plus(Download).

Using it, you can check not only the camera, but also the condition of other important elements of the smartphone.

After launching the application, you will see general information about the device. So that they are relevant on this moment, you need to go to the second tab, where more than twenty tests are located, including the camera we need, GPS and much more. Each test is run separately, some asking the user to perform a specific action, such as shaking the phone or inserting headphones. Upon successful completion, appears green icon with a checkmark - this means that the tested function works correctly. With the help of such simple steps you can evaluate the actual condition of the camera.

As practice shows, there are no hopeless situations. If the camera on your phone does not work, this is not a reason for frustration. You can solve the problem by pressing a few buttons. It’s enough to use the tips from our article, spend a few minutes of your personal time and continue to enjoy beautiful pictures.

Modern smartphones can boast of two cameras at once - rear (main) and front. The front one is used primarily for selfies and video calls, and the rear one is used for everything else. Some smartphones have camera modules that can give cameras a run for their money. But no matter how the module is installed in the smartphone, the camera may stop working. Fortunately, in most cases this is easy to fix, but not always. Let's go in order.

Software glitch

IN in this case this implies some kind of glitch that occurred in the firmware, as a result of which the camera may not work or, say, show a black screen. The first thing the user must do is reboot his smartphone - this simplest procedure helps to cope with a huge number of various errors and problems that arise in mobile devices.

Application incompatibility

We are going progressively. Remember exactly which applications you could install in the past Lately. They may be conflicting with the camera app. This is especially true if you decide to use a replacement standard application cameras.

What to do? You need to find the source of the problem, and this can be done by deleting applications installed for certain period time.

Check your device for viruses and Trojans

Alas, for the operating room Android systems exists great amount viruses, trojans and other malware. The most interesting thing is that in many cases the user himself is to blame for infecting the device - just install the application from third party source(not from the Play Market) which contains a malicious file.

Thus, viruses can also affect the operation of the camera. In this case, it’s worth using an antivirus; fortunately, their choice in the same Play Market is quite large, and most similar applications can be downloaded completely free of charge.

Firmware update and installation of new firmware

If you updated the firmware version, after which the camera stopped working, the problem is either in the firmware itself, or that something went wrong during the update. In the first case, you need to wait for the manufacturer to update the software, and in the second, install the firmware again, but this time yourself.

Wipe the camera's peephole

If you see strange noises on the display when you start the camera, first wipe the camera's eye - it may just be dirty. In some smartphone models, the camera module is capable of allowing dust to pass through, in this case, no matter how much you wipe the lens, nothing will change, only replacing the module will help.

Mechanical damage to the module

It’s much worse if the problem is mechanical damage to the module. It is enough to drop your smartphone once to damage the camera module and in this case, as you understand, only replacing it will help. Even if the smartphone is under warranty, replacement is at the expense of the owner - warranty obligations Problems caused by mechanical stress are not covered.

Today we will look at another question, namely, what to do if the Camera does not work on Android device? We all buy smartphones and tablets with a built-in camera, especially the new generation has excellent cameras, but due to the open source code V operating system Android, some problems may occur.

Possible reasons why our camera does not work!

(The most common)

1) The first reason may be caused by the firmware itself. At first, our camera worked and there was no glitch, but a software update arrives on our smartphone or tablet, of course, you and I install it because we want to see the new changes. Such a case will be the fault of the shell itself, this may cause a failure especially important settings, which lead to incorrect operation device cameras.

2) The second reason is the everyday problem of modern technology - the presence of viruses! If you do not install an antivirus on your smartphone or tablet and download applications and games from unknown sources and visit unwanted sites, then the risk in the camera’s operation will seem petty.

3) The third reason is the person himself who damaged the camera mechanical damage by a good shake or fall, in this way you can damage one of some modules that are responsible for the camera.

4) Cause of gnawing and dust and clogged camera module cache. Some manufacturers of smartphones or tablets usually have sensors on the outside; when dirt or dust gets in, the camera begins to malfunction.

We are trying to fix the problem with the camera!

1) If the problem is related to the firmware update, then you should reset your device to factory condition, it is advisable to do this through engineering menu your device. How to do it? You can see the list of factory resets for your devices. If your device is not in the list, then reset as usual. That is: Go to the settings on the device and look for the backup or reset section and from there we restore to the factory state. In many cases this helps solve the problem!

2) If everything is fine with the firmware, but you are sure that your device is full of viruses, then you need to switch to official store from your device and download the antivirus. After installing the antivirus, you should run a scan. What antivirus should I install? You can install absolutely anything you want!

3) The method is to wash the lens on the camera with a special cloth and clear the camera cache. To clear the cache, you can also download special application or use the standard one. To do this, you need to go to settings and find the application tab, in applications find our camera and go to it and below there will be an inscription clear cache. After clearing the cache, it is advisable to restart your smartphone or tablet and use your camera

That's all, thank you for your attention and take care of your devices and then they will last a long time!

Website: Hello Android


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