The sound of the speaker on Android disappeared. Solving sound problems on your phone

Users mobile gadgets often encounter problems with sound deterioration on their devices. RosCase will talk about the main problems and advise what to do in a given situation.

As practice shows, the most common reason that the sound on the phone is lost is a change in the settings. Perhaps you just accidentally turned down or turned off the volume, and therefore your phone stopped informing you about calls through audio effects.

Go to the sound settings and set the volume to maximum. Then check the speaker operation. If everything is in order and the sound appears, then you panicked in vain - and now you can continue to safely use your device. If no changes occur, we recommend continuing to check the device to determine the cause of the failure. If you cannot identify the cause on your own, contact electronic device repair specialists.

Often the sound does not disappear entirely, but is simply distorted. The problem may be that the speakers have become dirty over time. And to clean them, it is not at all necessary to take the device to a service center. This can also be done at home. We'll tell you how to clean your phone's speakers and improve sound quality.

During operation, dust, dirt and small debris get onto the fine mesh of the speakers. A layer is formed that prevents normal playback sound signals. Cleaning will help here. To do this you will need alcohol and a toothbrush. Moisten it with a small amount of alcohol and carefully treat the surface of the speakers. All dirt should transfer to the bristles.

A very fine needle may also help. With its help, you can push through the dirt and clear the mesh holes. Just remember that you need to do this very carefully so as not to damage the speaker itself.

Also check if the sound in your headphones works. If yes, then it really is a matter of dynamics. If the sound is reproduced perfectly through the speakers, but is not audible through headphones, the problem may be that the 3.5 mini jack input is damaged. With such a malfunction, it is better for you to contact a service center. This part may need to be replaced.

In some devices, the sound does not disappear completely, but begins to be reproduced with wheezing and noise. After studying many different forums, we came to the conclusion that we need to replace back cover if the speaker on your phone wheezes. You can also try widening the hole for the speaker. The aesthetic appearance may deteriorate, but the sound should improve.

Some users are faced with the problem of sound playback while watching videos. The reason may be the lack of the required codec on the device. Install MXPlayer - this program itself will recognize which codec is needed and download it from the network - and you can watch the movie with sound.

You don't know how to increase the volume on your phone and want to make it louder than the settings allow? Specially developed for such cases special applications. For example, the Volume+ program will allow you to increase the volume of the device, the bass level, and the sound of the call signal within a few minutes through simple manipulations. Just keep in mind that the louder the sound, the more distortion may appear.

Do you want to receive high quality sound without any wheezing? We advise you to buy speakers for your phone. They will increase the sound as much as you would like it to. Today there are a variety of wireless speakers. On our website you can different shapes, sizes, colors. Some have a call answering feature so you don't have to look for your phone to answer a call. Special button on the column will provide you with a quick answer to your call.

If your smartphone is in a case, then the speaker will be protected from dust and debris falling on its surface. Your gadgets will always be under reliable protection in cases from RosKeys!

A situation where the sound on the phone is lost can deprive its owner of the opportunity to listen to music, watch videos, and even respond to an incoming call in a timely manner.

More often than not, the problem concerns the underlying issue rather than conversational dynamics(the sound of which is not heard, as a rule, if it is out of order), and is solved by contacting the service.

However, there is a possibility that you can figure out the missing sound yourself.

Checking settings

If the sound disappears without visible reasons(water has not entered the smartphone, it has not fallen or been damaged) or the speaker is silent when starting a new file, it is recommended to first check the volume control.

It is regulated and called physical button, located on the left side of most models, or in the settings.

Sometimes the slider is accidentally moved by the user himself - for example, in the process of taking screenshots of the screen, for which the “volume +” or “volume –” keys are often used.

Checking the regulator also helps in cases where the volume has not disappeared completely, but only in some applications.

The problem is solved by adjusting the volume directly in the program - for example, in a game or music player.

When playing a multimedia file, there may be no sound due to unsuitable codecs - the situation can be corrected by downloading a suitable player.

Should know: Reasons for the disappearance of sound include accidentally switching on (or not switching off) the “quiet”, “silent” or “airplane” modes. The issue is resolved by switching to standard settings.

Solving serious problems

In cases where all settings and controls have been checked, normal mode turned on, but there is still no sound, the reasons may be serious enough to contact the service.

However, there is no need to rush to specialists just yet.– it is possible that you will be able to restore the sound of the speaker on your own.

As a last resort, you can at least independently determine the cause of the problem by estimating the cost of repairs.

Software problems

The sound on the smartphone disappears as a result of a software glitch.

Signs that the speaker has stopped working for this reason are: are:

• several recently installed programs - especially if at least one of them was downloaded not from the application store, but from other, less reliable sources;
• launching utilities that include “superuser rights” (root rights);
• recently performed a factory reset or by yourself user installed firmware.

The cause of the problem may be a conflict in one or more installed applications with other smartphone software.

This problem is usually solved by deleting recently installed programs or resetting the system to factory settings.

A more serious problem that arises due to incorrect firmware or a virus sometimes has to be solved by flashing it, which should be entrusted to specialists.

Important: You can avoid most problems with programs (relating not only to sound) by installing them only from trusted resources. Cope with malicious code Antiviruses installed on your smartphone will allow you to do so, especially since you can find quite effective and free options such utilities.

Speaker malfunction

One of the most common causes of sound loss is problems with the main (also called “music”) telephone speaker.

They can be divided into three types:

• The speaker is clogged, due to which the sound may disappear almost completely, however, maximum volume a quiet sound can be heard. You can try to clean the part yourself using a cotton swab, toothbrush or thin needle. However, if the owner lacks experience, it is advisable to have the problem solved by a professional.
• Coil short circuit. A similar problem occurs with both the main speaker and the speaker - in the latter case, the sound may disappear completely, but sometimes the connection only deteriorates significantly (the interlocutor is almost inaudible). The solution to the problem is to replace the coil.
• The coil has completely failed. There is no sound at all, and only a new part installed in the service will help correct the situation.

Proof that it is the main speaker that has failed is the presence of sound when using a headset.

The problem with the conversational (auditory) “speaker” is expressed in the absence of sound during a call.

If you can’t hear anything even in headphones, not a single speaker works, you should continue to look for the reason further.

Problems with the audio amplification board

Silence in the speakers and headset may be evidence of a failed audio amplification board.

Sometimes such a breakdown leads to complete absence audio signal.

But most often the volume ceases to be adjusted, remaining at the same level, regardless of the settings - and, if the sound was initially set to “minimum”, neither music nor soundtrack You won't be able to hear the video.

The reasons why such boards fail include mechanical damage and liquid entering the housing.

Affects the part and heat constantly working in full load mode mobile phone, and manufacturing defects.

The problem can only be solved by replacing the board.

Cable failure

If we are not talking about a modern monoblock type case, but about an older one, but still used (even on new models Samsung type Galaxy Folder 2) has a clamshell form factor, the sound problem may be related to the cable.

This element, typical for folding phones, wears out and fails faster than other parts with constant use.

Similar problems with cables were observed in slider models– but this form factor has not been used for a long time.

Signs of wear on the contacts of the cable are not only the loss of sound, but also the inability to regulate it.

Sometimes moisture gets on the part, causing the same problems. There is also only one solution here - replacing the cable.

Moisture and dust getting inside the case

Water getting into the case often leads to a decrease in the performance of phones of any type.

However, it is impossible to immediately determine whether a part has completely or partially failed.

The sound disappears when the wet board oxidizes, when the cable malfunctions, or when liquid gets on the speaker.

To identify and fix the problem, you will have to contact the service.

But before taking the phone to the experts, it is advisable to carefully disassemble the case into pieces. individual parts and dry.

Include mobile device It is not recommended to check its performance in a service center - especially if the water that got inside was sea water.

conclusions

Problems with sound on the phone require its owner to solve the problem as quickly as possible, restoring one of the most popular functions of the gadget.

In the absence of serious problems, sometimes you can do it on your own.

But, if the problem is hardware and is associated with the failure of some of the parts, the repair of the device should be entrusted to experienced specialists.

There's nothing more annoying than when you're trying to talk on speakerphone, but your phone's speaker stops working. If you find that Android phone speaker not working, try these troubleshooting tips.

Turn on speaker during a call

Let's start with some simple things to pay attention to. During a conversation and on the other end you don't hear anyone, check is the speaker turned on?. If it is activated, speaker icon should be green or highlighted. To turn it on, click on the icon that looks like “ Dynamics» the icon should light up.

Note: Another indicator is likely a problem if you can hear another person through the earpiece.

Increase ringer volume during a call

If the speaker shows that it is on, volume can be reduced too much. Try pressing volume up key on your phone in talk time.

The volume up button is usually located on the left side of most phones. When clicked you should see volume indicator. You can increase the volume with the button or slide the volume indicator to the right until you hear what the other person is saying.

The note : the only way check and adjust the ringer volume - this is to be in talk mode. A good test call would be to call your voicemail or a friend.

Check the volume in the media settings

If you still can't hear anything, make sure the media volume is set to not turned off. To do this, proceed further:

1. Go to the main " Menu».

2. Click " Settings».

3. Click "".

4. Click " Volume" or select " Profile».

5. Move volume slider to the right to increase the volume.

Note: Alternatively, you can access the volume settings by pressing the volume up or down button and then on the right top corner Click the down arrow to display the audio mixer settings.

Do not disturb mode may be turned on

This convenient function may be the reason for the lack of sound. Check if it is disabled, here's how to check and disable it:

1. To access this option, go to " Settings» > « Sounds and vibration/notifications", then check if the " Do not disturb" Or swipe down from the top of the screen and tap Do not disturb" You should see a notification below it to choose for further settings.

2. If the function " Do not disturb" is enabled, tap this setting to see which sounds are disabled.

3. Click " Allow exceptions».

4. You will have 3 options for exceptions: with no exceptions, alarms only And custom.

5. If you have " No exceptions", the sound will be muted and you will have to either turn off Do Not Disturb or set it to just Alarm or Custom to select the sounds you want.

The note : Android Marshmallow uses the parameters " Complete silence», « Alarms only" And " A priority" Select any option except Complete Silence to turn the sound back on.

Headphones connected

Majority Android phones automatically turn off the external speaker at connecting headphones. This could also be the case if your headphones are not fully seated in the audio jack. To check, unplug your headphones and play a test sound for a little while. musical sound or do test call. Do not forget turn on the speaker.

The sound is physically muted

It is known that some telephone covers muffle sound. Try taking yours out Android phone from the case and then test the sound. You should notice immediately if sound improves.

Phone reboot time

Although this may seem like a trivial step, rebooting will often fix any software glitches, which may have muted you.

Press and hold the phone's power button until you see three options on the screen: "Power" and " Emergency mode work" or " Do not disturb mode» depending on the model. Click " Reboot" to reboot your phone.

Complete shutdown and turning on the phone

You may have to go further through the reboot process. Your phone may have a physical problem that requires it shutdown And inclusion. Follow the steps above, but click " Switch off" Once you turn your phone back on, you can easily test the sound with your favorite app.

Note: Some phones have a sound during boot, so you can tell right away if this helps.

Pull out and insert the battery

Not available on all phone models removable batteries , but if you have the opportunity pull out and repeated install battery- This good way completely restart the phone without erasing your data. Consult the manufacturer's manual for your cell phone, if you don't know whether your battery is removable or not.

The housing openings in the speaker part are dirty

The speaker may become dirty or clogged, and a little cleaning may solve your problem, thereby improving the sounds coming from your phone's speaker. While this step may not be for a beginner, it is highly recommended that you consult your cell phone manufacturer's manual. Or if you're uncomfortable, contact a smartphone repair specialist.

To clean the speaker, first make sure that phone is turned off, and the battery is removed, provided that it is removable. Use a can of compressed air or alcohol and a brush to quickly blow out or clean the speaker opening or holes. You should see some lint and other debris after you blow it out or clean it. You can also blow air out of the speaker without opening the case. If so, make sure your phone is turned off first.

Note: Do not attempt this if you are not familiar with the smartphone's hardware or if it is under warranty.

Reset your smartphone

Before you take your phone back to the store, there are a few more things you can do to fix speaker audio problems. Reset your phone to default settings, you can remove any applications or settings software, which may have disabled your speaker.

1. Go to Applications > " Settings».

2. Click " Recovery and reset».

3. Click " Reset settings».

4. Click " Reset settings again».

Attention: Before resetting your phone, be sure to do backup copy your important data, such as contacts, photos, notes, and so on.

April 03, 2017 9449 views 0 comments

Today, a fairly common problem that owners of mobile devices increasingly face is the unsatisfactory performance of the speakers. A bad sound signal, noise, or no sound at all is a signal about a service center. It will be very difficult to determine the cause of the breakdown on your own, let alone repair it.

What can cause the speaker to malfunction?

The causes of speaker malfunctions can be very diverse and quite unexpected. Therefore, you should not engage in amateur activities, but still turn to specialists. Most often, shortcomings are observed in the dynamics or in the microphone. By their design, these elements have hourly limitations in operation. The following may cause malfunctions:

Water (liquid) gets inside the phone, which leads to oxidation of contacts and also negatively affects the boards;

External, mechanical influence (impact, fall) - causes damage to contacts, including the speaker itself;

Contamination of specially designed loudspeaker holes (can only be corrected by cleaning with compressed air);

Violation of the device's audio connector (a clear indicator - the sound does not switch to headphones);

Defects in the operation of software or firmware;

The cable is malfunctioning (if you have a slider or clamshell phone).

Defects caused by improper speaker operation may be various types. These are problems with the loudspeaker itself and with individual internal parts (modules). You can find out the exact reason for such operation of the device using diagnostics, which is performed in specialized service centers.

Main types of repairs

Qualified specialists will be able to find out the cause of your mobile malfunction, and based on this they will select the most suitable and correct repair method. For example,

Refund auditory speaker will be relevant if you cannot hear the person with reverse side, which is not observed in him; or noticed during a conversation extraneous noise; if the conversation is periodically interrupted (and if you move the phone from side to side, it appears again).

The loudspeaker speaker is replaced when there is no call incoming call(or there is, but with wheezing, noticeable distortion); does not work Speakerphone; music is playing, but very quietly (mainly caused by water).

Replacing the microphone. Carried out if there is no voice recorder recording; in case of interference and noise during a conversation. In larger quantities modern phones There are two microphones (spoken and noise-canceling), which work in harmony, but if one of them breaks down, the other does not stop functioning.

Repairing the headset jack (carried out when the phone is always in headphone mode; when one ear periodically stops working; uncontrolled speakerphone playback).

Replacing the audio control chip. This method is the most difficult, because you have to resolder the microcircuit onto motherboard. This failure is caused mechanical impact to a mobile device or connecting low-quality accessories.

Defects caused by improper operation of the speaker can be of various types. These are problems with the loudspeaker itself and with individual internal parts (modules). You can find out the exact reason for such operation of the device using diagnostics, which is performed in specialized service centers. Only qualified specialists will be able to solve the problem by choosing the most correct and suitable option for repairing your gadget.

e, what to do and how to fix it.

Many users encounter a problem when phone or tablet on Android based starts to be capricious. It seems that nothing happened that could cause a malfunction, but it does not work as it should.

For example, the device has problems with the fact that the system stopped playing sound when calling. The reason for this may be:

1st: Software glitch - i.e. the problem is a software glitch

2nd: Hardware failure - i.e. the problem is in the hardware (i.e., replacement or restoration of spare parts for the gadget is required)

However, do not rush to get upset - in 90% of cases there are problems no sound when calling from smartphone a or Android tablet is to blame software glitch which you can easily fix on your own.

Fixing a software glitch:

Method 1. Quite simple - go to "settings", find there « backup and reset", in which you choose full reset settings with deletion of all data. Be careful, using this method is often effective, but it entails deleting all photos, contacts, passwords, music, games, videos and, in general, all information stored on your smartphone e or tablet e. Therefore, first save everything you need by connecting the gadget to your computer. If this method does not suit you, or if after this the problem is not resolved, see Method 2.

Method 2.

Based on solving problems with communication and network reception phone number and tablet based Android method implementation of additional software. Utilities that control all processes inside gadgets. Today, there are quite a lot of them, however, the fewer functions an application contains, the more effective it is, as a rule. Best monitors system functions, adjusts, and fixes everything possible mistakes settings and synchronization is small and easy to use, free utility for Android devices. Download the app from Google Play and watch it additional options in the description it is possible . After installing the application, all that remains is to launch it. Further, in principle, nothing more is required from you. The application will take full control of the device's functions. (By the way, among other things, the gadget will begin to charge 20% faster, and its performance will also increase significantly, which will affect the loading speed and operation of all applications, games, and the system as a whole. On average, after scanning, the system runs at 50% faster.)

Method 3.

Changing the device software, or as it is also called "re firmware ". This method, as a rule, requires certain skills and can be solved by contacting the Service Center. To carry out this task yourself, you need to contact the website of the manufacturer of your device, download the utilities necessary for flashing the firmware and the firmware itself, and then reinstall it on your gadget.

If none of the methods brings results, unfortunately, you will have to contact Service center For repairing your tablet a or smartphone a.

The phone or tablet speaker does not work Android platform/ There is no sound when talking (calling) on ​​a smartphone or tablet, what to do and how to fix it.