Android 5.0 ringtone disappears. No sound on the phone: effective ways to solve the problem

Smartphones based on Android OS, like any other equipment, are prone to breakdowns. If you have lost sound on Android, you should not immediately take the device to the service center, because in many cases this problem can be solved independently.

If the sound has disappeared on Android, first you need to try to get it back yourself. But it is worth noting that if the phone is really broken, then you cannot do without a service center.

For what reasons does the sound disappear on your smartphone?

• Changing the sound or phone mode settings
• Software failure
• Device failure

First of all, go to the sound settings. There are several sliders for changing the volume level, with which you can separately adjust the sound for incoming calls and notifications, media files and alarm clocks. A slider shifted to the left turns off the sound completely, and by dragging it to the right you can increase the volume to the required level.

Thus, if you have no sound in video, then it can be turned on using the slider " Media files" This is the simplest case, but sometimes the sound disappears due to third party applications or system failure.

The sound on Android has disappeared and cannot be turned on in the settings

The sound may disappear due to a conflict between the system and a third-party application. Try it disable or delete the application, after installing which problems with sound began, and reboot the device.

More difficult option - launch Safe Mode and check if the sound works without third-party applications. If in safe mode The sound works, which means that one of the applications is definitely to blame. All that remains is to determine which one it is and delete it.

If these options do not bring the desired result, you need to do reset device to factory settings. All data will be deleted, so do not forget

The main purpose of any phone is to communicate with another person. If during a conversation the interlocutor is hard to hear or the speech is cut off and interference appears, then, accordingly, the usefulness of such a conversational device sharply tends to zero.

On modern mobile devices, in addition to communication, there are many other functions. So with their help you can listen to music, watch movies, play games, use various applications. All this entertainment will be less interesting without accompanying audio effects.

Let's try to figure out why the sound on the phone doesn't work? What can cause this type of malfunction and how can it be eliminated? Although all mobile phones have their own device, but general signs Problems are observed in all models.

Signs of missing or unstable sound

Let's look at the main signs by which we can say that the audio signal has disappeared on the mobile phone.

• the first sign can undoubtedly be called the complete absence of any sound signals;
• can be heard during a conversation extraneous noise or creaks coming from the speaker;
• the interlocutor’s voice periodically rises, falls or is interrupted;
• melodies are not produced or their sound changes, crackling sounds are heard.

If the signs are not so obvious or occur periodically, this may mean either an accidental failure or the beginning of the speakers or other parts of the cellular device to fail.

Let's check

To figure out why the sound on your phone doesn’t work, you don’t have to immediately run to the service center. Perhaps the cause of the problem is trivial. To do this, you should first check the external regulators or check the settings in the mobile phone menu.

Both operations will not take much of your time. Although each mobile has its own design features, all of them have an external volume control and menu subsections responsible for audio.

Video: Setting up sound through the engineering menu

Volume control

The first thing you should do if you have a problem with poor sound on your mobile device is to check the regulator.

It is usually located on the right side of the mobile phone body. There may be several types:

• in the form of a solid button. The sound is adjusted depending on the pressing of a certain end. On the one hand it decreases, on the other it increases;
• as individual buttons, which display plus or minus icons.

Make sure the slider is set to the right level. Move it if necessary. If the problem was in the regulator, then the adjustment should fix it.

IN normal condition the audibility of the call changes, system commands. In order to increase the voice of the interlocutor during a conversation, you need to make adjustments precisely at the time of the conversation or during a call.

To increase the sound when playing video or music, as well as in games and applications, adjustments should be made specifically when open files multimedia.

Volume in the setup menu

If external adjustment does not bring results, it is quite possible that the reason lies in the system settings.

To check you need to do several steps:

• go to the “Menu” section on your device;
• in the window that opens, find the “Sound” subsection;
• On the “Volume” tab, move the slider in the desired direction.

By these actions we will increase the overall audibility of the phone. Like the external control, the sound settings can be divided into separate parameters: for multimedia, for conversations. Depending on the symptoms of the problem, make the necessary settings.

The reason for the silent sound may also be one of the modes of your device. There are “silent”, “quiet”, “on the plane” and others. Accordingly, if you replace one of these modes with a simple one, the problem may be resolved.

Main causes and solutions

If conducting regulatory checks and system settings did not eliminate the problem, then the reason lies elsewhere. These could be either software glitches or mechanical damage or failure of one of the device parts.

Accordingly, depending on the type of malfunction, there is a method for eliminating it. In some cases, you can do it on your own and with minor manipulations, and sometimes you can’t do it without the help of a specialist.

In any case, first of all you should find the original source of the breakdown and only then decide how to fix it and whether it would be advisable to do so.

The speaker is broken

One of the reasons for the loss of any audio signals is a broken speaker. This is a serious malfunction and in most cases can only be solved by replacing the part.

It should be said that modern mobile devices have 2, or even more speakers. Usually one is responsible for music, games, applications, the second is for conversations. If sound is not produced from any of them, then most likely the problem lies in other causes.

One of the easiest ways to check whether the speaker is broken is to switch the conversation to the loudspeaker. If the interlocutor can be clearly heard, it means that a breakdown has been detected.

Types of breakdowns and ways to solve them.

• One of the reasons for the deterioration of audibility from the speaker may be its clogging. The sound in such cases decreases, but does not disappear completely. You can try to clean the speaker using a thin needle, a cotton swab or a toothbrush. This is best done with compressed air;

Important! The main thing is not to overdo it and not damage the membrane during cleaning.

• There is a short circuit in the speaker coil or it is burnt. It is difficult to hear a person or sometimes crackles. Solved by installing a new spare part;
• there is a break in the coil. The sound disappears completely. It can only be fixed by replacing the component.

Important! In cases of decreased audibility in a mobile device, problems with the speaker occur in 80% of cases.

Audio amplification circuit malfunction

It often happens that mobile device The sound amplification circuit fails. In such cases, when adding or decreasing the volume, audibility will not change. It is quite difficult to fix this problem yourself. It is best to contact a service center, where they will carry out diagnostics and replace the amplification circuit.

Reasons why the amplification circuit may burn out:

• mechanical damage;
• when the mobile phone is operating in a heavily overloaded mode and its temperature has risen significantly;
• liquid ingress;
• factory malfunction of the amplification circuit.

Broken cable

One of the most common breakdowns is the failure of the cable. Most often, such a malfunction occurs in sliders and clamshells. Since every time you open the device, the cable itself moves, which leads to rubbing of the contacts.

The main symptoms are loss of audio signals and failure of volume controls. When replacing the part, all problems should disappear.

In addition to chafing of the cable connection, its malfunctions can also be caused by physical damage or moisture getting on the contacts.

Software glitch

Every day the number increases useful applications for mobile phones. Unfortunately, not all of them pass a sufficient level of testing for compatibility with various models mobile devices. Not to mention obviously harmful programs.

Some software glitches can be simply fixed by uninstalling the installed application. Some require a factory reset. More complex conflicts that started a chain of failures will require reflashing your cellular device.

Mechanical damage

Happen quite often. Not every device can withstand being dropped or hit by a heavy object.

Mechanical damage can be divided into three groups::

A situation where the sound on the phone is lost can deprive its owner of the opportunity to listen to music, watch videos, and even respond to an incoming call in a timely manner.

Most often, the problem concerns the main one, not the conversational one (the sound of which is not heard, as a rule, if it is out of order), and is solved by contacting the service.

However, there is a possibility that you can figure out the missing sound yourself.

Checking settings

If the sound disappears without visible reasons(water has not entered the smartphone, it has not fallen or been damaged) or the speaker is silent when starting a new file, it is recommended to first check the volume control.

It is regulated and called physical button, for most, located on the left side, or in the settings.

Sometimes the slider is accidentally moved by the user himself - for example, in the process, for which the “volume +” or “volume –” keys are often used.

Checking the regulator also helps in cases where the volume has not disappeared completely, but only in some applications.

The problem is solved by adjusting the volume directly in the program - for example, in a game or music player.

When playing a multimedia file, there may be no sound due to unsuitable codecs - the situation can be corrected by downloading a suitable player.

Should know: Reasons for the disappearance of sound include accidentally switching on (or not switching off) the “quiet”, “silent” or “airplane” modes. The issue is resolved by switching to standard settings.

Solving serious problems

In cases where all settings and controls have been checked, normal mode turned on, but there is still no sound, the reasons may be serious enough to contact the service.

However, there is no need to rush to specialists just yet.– it is possible that you will be able to restore the sound of the speaker on your own.

As a last resort, you can at least independently determine the cause of the problem by estimating the cost of repairs.

Software problems

The sound on the smartphone disappears as a result of a software glitch.

Signs that the speaker has stopped working for this reason are: are:

• several recently installed programs - especially if at least one of them was downloaded not from the application store, but from other, less reliable sources;
• launching utilities, including (root rights);
• recently performed a factory reset or by yourself user installed firmware.

The cause of the problem may be a conflict in one or more installed applications with other smartphone software.

This problem is usually solved by deleting recently installed programs or .

A more serious problem that has arisen due to incorrect firmware or a virus sometimes has to be solved, which should be entrusted to specialists.

Important: You can avoid most problems with programs (relating not only to sound) by installing them only from trusted resources. Cope with malicious code Antiviruses installed on your smartphone will allow you to do so, especially since you can find quite effective and free options such utilities.

Speaker malfunction

One of the most common causes of sound loss is problems with the main (also called “music”) telephone speaker.

They can be divided into three types:

• The speaker is clogged, due to which the sound may disappear almost completely, however, maximum volume a quiet sound can be heard. You can try to clean the part yourself using a cotton swab, toothbrush or thin needle. However, if the owner lacks experience, it is advisable to have the problem solved by a professional.
• Coil short circuit. A similar problem appears in both the main and conversational dynamics– in the latter case, the sound may disappear completely, but sometimes the connection only deteriorates significantly (the interlocutor is almost inaudible). The solution to the problem is to replace the coil.
• The coil has completely failed. There is no sound at all, and only a new part installed in the service will help correct the situation.

Proof that it is the main speaker that has failed is the presence of sound when using a headset.

The problem with the conversational (auditory) “speaker” is expressed in the absence of sound during a call.

If you can’t hear anything even in headphones, not a single speaker works, you should continue to look for the reason further.

Problems with the audio amplification board

Silence in the speakers and headset may be evidence of a failed audio amplification board.

Sometimes such a breakdown leads to complete absence.

But most often the volume ceases to be adjusted, remaining at the same level, regardless of the settings - and, if the sound was initially set to “minimum”, neither music nor soundtrack You won't be able to hear the video.

The reasons why such boards fail include mechanical damage and liquid getting into the case.

Affects the part and heat constantly working in full load mode mobile phone, and manufacturing defects.

The problem can only be solved by replacing the board.

Cable failure

If we are not talking about a modern candy bar case, but about an older, but still used (even on new Type 2 models) clamshell form factor, the sound problem may be related to the cable.

This element, typical for folding phones, wears out and fails faster than other parts with constant use.

Similar problems with cables were observed in slider models– but this one has not been used for a long time.

Signs of wear on the contacts of the cable are not only the loss of sound, but also the inability to regulate it.

Sometimes moisture gets on the part, causing the same problems. There is also only one solution here - replacing the cable.

Problems with sound on Android tablets and phones are extremely rare. The causes of this problem can be either hardware problems with the device itself or software bugs. In some situations, the problem may be caused by the inattention of the user of the mobile device. Let's look at the main reasons and what to do if there is no sound on your Android phone.

The most common reason why the sound on the phone disappears is the inattention of the user himself. While at school, at an important meeting or at the cinema, we turn off the volume of our smartphone so as not to disturb others with the melody incoming call. But not everyone changes the settings immediately after the end of the event, as a result of which they cannot immediately reach us by phone. This applies not only to incoming calls, but also to SMS messages, as well as notifications of various social services and messengers. In addition, if you set the multimedia volume to zero, there will also be no sound when launching games and applications on the phone.

Solution

This problem can be solved as simply as possible. All you need to do is find the desired sound tab in the settings and change the volume settings for the selected modes. To do this you need to do the following:

• Open the main menu (via the applications tab or the pull-down curtain from the desktop).
• Find the sound tab (depending on the phone model and OS version, it may be called differently: “Volume”, “ Sound signals", etc.)
• Change volume settings for required modes(to do this, move the slider to the right).

In addition to adjusting the volume, in the main settings menu you can also change the ringtones, alarms and notifications. If enabled on your phone silent mode, then all you have to do is turn it off. This can be done not only through the system settings menu, but also by selecting the appropriate item in the notification panel. A more detailed solution to the problem can be seen in the video below.

Incorrect flashing

There are many different firmwares on the Internet that you can download and install on your smartphone completely free of charge. At the same time, they have expanded capabilities and personalization settings compared to official updates. But installing cool custom (custom) firmware on your mobile phone is not always a good idea. The fact is that along with the software it also contains the drivers necessary for correct operation all boards and modules of the device. If it doesn't have necessary drivers for the polyphonic or conversational speaker of your mobile phone, then there will be no sound in the phone.

Solution

To avoid getting into such situations, we recommend that before flashing your smartphone, read the instructions for the firmware itself. If your device is not in the list of supported models, then it is better to look for another version or install only official updates. They are definitely designed for specific model smartphone and in case of software bugs, the developer will fix the problem for free.
But in the case when you have already flashed your mobile phone and found that there is no sound, you can roll back the firmware. To do this you need to create backup copy data (backup on Android) before installing it. It will be more convenient and easier to do this through the Recovery menu or using special applications, For example: Titanium Backup or SP FlashTools.

Android software glitches

One more software reason The reason why sound may not work on an Android phone is a software glitch. The result may be an update operating system, installing applications and games from unverified sources, etc. Subsequently, a conflict occurs between several system processes in a smartphone or blocking a specific process responsible for sound output. It can also be accidentally stopped by the user himself, manually through the settings menu or using special programs to optimize the system.

Solution

The first step to solving this problem is to check the presence and status of the process responsible for sound output in the settings. To do this you will need:

• Go to the system settings menu.
• Open the “applications” tab.
• Select “Application Manager”.
• Go to the list of running processes by side-swiping the screen to the left.

Statistics and download status will be displayed at the top of the screen random access memory devices. Below you will see a list of running applications and processes. If it contains a sound service, then you need to go to it by clicking on the icon, check the status and enable it if necessary.

In a fundamental way, decisive in most cases software problems, due to which the sound on the smartphone does not work, will be reset to factory settings. You can do it through the recovery menu or using the operating system capabilities. In the second case, you will need to go to the system settings menu and select the “backup and reset” tab. It contains the required item, by clicking on which you need to confirm your choice. Please note that this will delete all data from internal memory phone, including music, photos and installed applications.

You can see how to reset to factory settings on Android phones and tablets from the video below.

Hardware failure

If before you discovered the loss of sound in the phone, it was hit or dropped, then most likely the problem is a hardware failure. Cause speaker malfunction, motherboard or loops may also overheat, moisture ingress, short circuit and other influencing factors. To check for this reason, you can try inserting a headset or regular headphones into the phone and listen to see if there is sound.

Solution

It is not easy to solve such a problem yourself, and therefore it is recommended to take the mobile phone to a service center or under warranty for repairs. Only after disassembling the phone, testing its components, checking the speaker and circuit boards, will it be known what exactly the reason is. If the phone produces sound through a headset connected to it, then most likely it will cost you to replace the polyphonic speaker.