The play market app is stopped constantly popping up. How to fix "Google app has stopped" error on Android? Reset all Google services

Youtube

These days, Google apps help us deal with the most various tasks. In any difficult situation, we turn to Google for help and get a solution. But it also happens that you urgently need something in the Google application, and suddenly a pop-up window appears with the inscription: “”. And you also have to stop in the middle of the journey. This is very annoying, since you never received the desired solution and at that moment you found yourself completely helpless.

But don't give up: we will give you simple options that will help you easily solve your problem if you encounter this error. We will also teach you how to get out of the situation if Google Search I settled not on the Google application, but on any other application. We also have a simple solution for situations such as screen overlay detection, services stopping Google Play and many other errors for Android devices.

There are several reasons why a Google app might stop working. The Google app you're using may be out of date, or there may be another problem with the Google Play app. Trouble may be caused by lack of free space on your device with something else. IN currently we have 3 solutions, at least one of which will help fix this error.

Solution 1: Update Google app to latest versions

The error " Google app stopped" there may be several reasons, and one of them is related to outdated version Google Play application installed on your Android device. Therefore, you should update the Google app to the latest versions to resolve this issue.

How to update Google Play Services to the latest version:
If you saved in the device settings automatic update Play Store, then the Google app should be automatically updated to the latest version. But due to low connectivity, services may not be updated. You can update the Google app to the latest version using this link.

Solution 2: Clear Google App Cache

Whenever you search for something in the Google app, some data, search results, and search queries are saved as a cache on your device. Google apps can also crash due to cache. You can try clearing the cache and see if that fixes the problem.
To clear Google app cache: the following actions :

Clearing the cache can fix the error in the Google app. You can even clear the cache of all apps using the same method.

Solution 3: Clear all Google app data:

There may be several reasons why the Google app is stopped and the glitch may be related to the Google app data. Therefore, as an alternative solution, you can try deleting all Google app data. Clearing Google app data will not delete your device's internal data, it will simply delete the result of saved search queries that you performed in your Google app.
To clear Google app data: the following actions:

We hope that at least one of the three solutions proposed here will help you deal with the problem " Google app has stopped" If you tried some other solution and it worked, please share it in the comments to the article. Your experience may help other users.

The question is, “why doesn’t the play market work?” familiar to many users of this service.

Sometimes the cause of malfunctions is a variety of technical problems, or malfunctions of the device from which you are trying to use it.

There are many answers to this question, as well as the causes of the problem. Let's look at the most basic problems and ways to find a solution.

The play market does not work. What to do?

Method 1: Reboot Android

If you have a question about why the Play Market on Android does not work, first of all, reboot your device.

Perhaps the system simply froze, which users often encounter Android .

And the most amazing thing is this action will help you find solutions to the work of Google Play, but also with bugs of other services.

If after the restart the miracle does not happen, try another option to solve the problem.

Method 2: Reset Google Play Market settings

In most cases, if a problem arises - why the play market does not work on , resetting the application settings helps.

To remove all unnecessary information, you must perform the following steps:

go to the settings menu of your device;
in the menu, select the section called “Applications” or “Application Manager”;
in this menu item select ;
When the control window opens, click on the “ clear cache" button. In older versions of Android, it may be called “Erase data”.

Now you need to select all the items that you want to synchronize. Most often they make backup copies of “Contacts” and personal information stored in the device.

Just click on the section you need.

If you think that the information available on your phone or tablet is important, then click on the “Options” button and select “sync” there, this will help backup copy all applications at the same time.

Then easily remove your Google account. At re-entry the device will certainly offer to restore data from a backup copy.

Let's return to the problems with the play market - after synchronizing, return to the previous menu again and, instead of “synchronize”, select “delete”.

Confirm the action. Reboot your device and sign in again.

Deleting and restoring your account will help with problems related to the operation of Google applications.

If the play market still does not please you with good work, try the next step.

The problem of the Play Market not working (today it is Google Play) is quite unpleasant and is faced by thousands of Android device owners every day. If this problem has not bypassed you, then in this material you can gain a little knowledge and quickly put your smartphone or tablet in order.

Various errors and glitches that may cause it to not work Google store Play, are caused by several reasons, after carefully studying which you can quickly solve your problem and do everything to avoid encountering it again in the future.

Why isn't Play Market working for you? Main reasons

Let's look at the reasons in more detail:

The service really doesn't work. This case is a very rare occurrence. But if it does happen, you just need to wait until its work is resumed.
The date and time on the device is wrong. Generally, this reason will cause a “no connection” notification error in most cases.
There are problems with the network. Make sure the Internet is working and the connection is established correctly. If you use Mobile Internet, we advise you to look at us.
Freedom program. It always blocks access to Google services.
The hosts file has changed. As a result of installation and use certain applications, like the above-mentioned Freedom, in system partition Android is undergoing some changes, in particular in hosts file. In this case, the user needs to make a small editing of the file, returning it to its original state. How to do this, look below in this article, where ways to fix this problem are discussed.

Ways to resume the functioning of the Play Market

Let's consider ways to solve the problem depending on the reasons. If you know the cause of the problem, you can immediately select a solution from the list below. If not, then you will have to try all the methods.

Reboot your device. This simple action helps in approximately 50% of cases. By the way, we recommend rebooting the system if errors occur during operation of any other programs.
Make sure that software"Google Accounts" is enabled. This can be done by going to the Settings menu, then to the Applications section, and then selecting the All tab. Scroll down to the bottom where disabled programs are located. If you find “Google Accounts” here, just select and enable it and everything should work. Otherwise, read on for other methods.
Reset Google settings Play Market and Google Play Services. To do this simple operation, you need to go to the settings menu and select the section responsible for managing applications. Next, find these applications in the list and apply “Erase data” and “Clear cache” to each of them. You also need to apply “Uninstall updates” separately to the Google Play Market.
Reinstall Google Play. First remove installed version Google Play (in older versions of Android this is Play Market), and then download the latest current one on this moment version. Install the program and reboot the device.
Make sure your system is set to the correct time. There are cases in which the date and time get lost. As a result, after trying to open the store, users often see a “connection failed” error. To solve the problem, you need to go to the “Settings” menu, then “Date and time”, and set real time, date and your time zone.
Check the availability of your Internet connection. Make sure the Internet is turned on and working on your device. Open your browser and try to go to any website.
Configure hosts correctly. Many of us use programs that silently make some changes to our system file hosts. One of the most common such programs is Freedom, with which you can make free in-game purchases using so-called “fake data”. If you use this utility or a similar one, you must first stop it by going to “Settings” -> “Applications”, then find the desired program and click on it. Now select "Stop". Then remove completely.
To edit the hosts file, you must have root rights. To search and edit, we recommend using file manager Root Explorer or ES Explorer.

It has content something like this:

And it should be like this:

All garbage automatically created in this file must be removed. To do this, follow the instructions (using the ES Explorer application as an example):

- Launch the file manager and go to the root of the system ( top level), by clicking the “/” button at the very top of the application window.

- Find and open the folder called “etc”.

— This folder contains the hosts file we need. Open it as text and remove everything unnecessary from it. Then save and make sure that there is now only one line left with the text 127.0.0.1 localhost.

After this procedure, try to see if the Play Market is working.
Reset settings to factory defaults. We recommend using this method only as a last resort, when no other actions have led to the desired result. The fact is that as a result of such a procedure with internal memory device, all information is deleted and it would be good to have a backup copy in order to restore your data later.

To perform a reset, go to “Settings” and select “Backup and reset”, and in it the “Data reset” item (in earlier versions Android: “Privacy” -> “Reset data”).

The Play Store is a very powerful service applications and other content for the Android mobile platform, which is maintained by Google. If it does not work on your smartphone or tablet, then most likely you have some kind of problem. the problems described above, because for technical condition This service is answered and constantly monitored by hundreds of specialists.

If nothing works or maybe you know other ways to solve this problem, please communicate below in the comments, helping other users.

Owners mobile devices on Android OS they know very well that to download any official content you need to go to the Google Play service. Posted here different applications, helping to speed up the system, antiviruses for every taste, games and other very useful tools for work and play.

Sometimes it is simply impossible not only to download, but even to open this very important service For mobile gadgets on Android. A message appears on the screen that an error has occurred in the Google Play services application. Usually, along with this sad message, its code is indicated, and from it you can determine the reason why the service cannot work. Let's figure out what errors happen and how you can fix them yourself.

This is a very common reason that may arise due to a conflict between the version of the Google Play service and the version of the device OS itself, or due to a malfunction in the Market.

If your phone or tablet alerts you about unknown error, that is, without specifying the code, you can try to fix it yourself by following these steps:

In most cases, this method resolves problems with the service, but if this does not happen, then you can solve the problem simple removal it from the system, and after that you need to download and install latest version Marketa.

You can free cache entries from the service; it is located in the system settings menu under programs installed by default by the developers of your smartphone or tablet. Select it and scroll through the menu to find the cleaning functionality.

An unknown error very often occurs due to incorrect installation date and time. You can also eliminate the discrepancy from the system settings in the column of the same name - you can select synchronization with the Internet, in automatic mode or ask required values manually.

Also, the reason may be the lack of Internet access, and if you use wireless networks, then check the login password and your login, it is likely that after the correction you will be able to log into the Google Play service page.

Numbered errors

If you see a Google Play Services error number on the screen of your device, this will help the user identify the problem that has arisen and quickly fix it.

Here is a list of the most common mistakes and give specific advice on what to do in this or that case:

№ 24

This problem may be caused by incorrect installation service department, when the user decided to first remove and then install the Market service again. The fact is that in this case many traces remain in the system, not deleted folders, which don’t allow you to do it correct installation, that is, they cause conflict.

How to fix:

First, from a third-party site, download to your phone or tablet any program with which you can easily get unlimited access to system settings, that is, root rights. Such a program could be, for example, Kingo Android ROOT.
After gaining access to system folders, find the path to the sdcard/android/data/ folder, in which the old ones that have not been deleted remain Google files Play. Click on them and calmly remove them from the system.
After these steps new installation the service should run without errors.

№ 101

Actually, this cannot be called a problem; the system simply tells you that there is not enough space in the memory of your device. Google Play - system application, and it must be installed in the memory of the device itself, and if there is not enough space, then a message about this error pops up.

To ensure the system runs smoothly, do the following:

Go to the system settings menu.
Find "Application Manager", open it.
Select the largest programs and components, and transfer them using the device to a memory card.
Check the sufficiency of space from the main menu in the "Memory" section: the free space should be marked green.

Cache entries also take up a lot of space, and it would be good to get rid of them; we explained how to clean the device in the example above.

№ 403

This problem may appear due to the presence of several Google accounts at once, both on the device itself and in services. To solve the problem, go to the settings from your main account, delete the service, and then install it again. There shouldn't be any problems.

Problems may also arise due to connecting to a proxy server (used to open sites prohibited in Russia); when redirected to another country, it is impossible to receive updates, so the number of this particular problem pops up. To get rid of the problem, you must first stop Google Services and then clear all data.

№ 481

This problem occurs when the created account is incorrectly identified, and to get rid of it, you first need to delete the incorrect account, and then create it again on your device. After deleting, be sure to restart your device for the changes to take effect!

№ 491

This Google Play services error is due to the inability to delete and reinstall an application from a specific account.

For solutions:

First, delete cache entries in Google Play, reboot.
After the system starts, go to the settings menu, select "Accounts and Sync".
Find your account and click "Delete".
Restart the device again, set a new account value or restore the old one. The service should work.

№ 492

In this case there was a failure virtual machine Dalvik, which uses software under Java control. And in this case, in principle, like the first action in all others, you need to clear all entries of the created cache in the service Google services Play and Play Market from the main settings menu. Clean and restart one by one.

If these steps do not lead to success, then you can reset all device settings to factory settings from the main settings menu. If there is valuable information, then transfer it to a memory card or computer, and only then reset it.

Error code rh-01

IN Lately this is a fairly common problem. It can be solved in several ways. We wrote about this in the article “”.

conclusions

These and other types of errors are in most cases corrected by clearing cache entries. Well, a type like No. 911 is associated with an unsuccessful attempt to access the Internet via wireless Wi-Fi network, here you just need to check all the settings and set new values for the input.

Most Android device owners use the services official store Play Market from the IT giant Google, which, in general, is not surprising. Here every user can find any content to meet their needs, be it special programs, movies, music or games. However, situations are not uncommon when Google Play Market does not work on Android.

Such service failures can occur for a variety of reasons. Now we will look at what could be causing the problem and offer the most effective ways its elimination.

In fact, the reasons that provoke such an error can be very diverse, the most common are:

There is no connection to the internet, caused, for example, by a settings failure (smartphone, router, etc.).
Technical problems on the part of the Play Market itself are quite rare, but not excluded.
Problems with the file hosts, which is edited by the system automatically.
A conflict between any installed application and Google Play.
The date/time parameters are incorrect.
Other.

First, what we have to do is simply restart our smartphone. The fact is that this banal procedure can be effective solution not only with the problem described, but also in other cases of system freezes. If rebooting the device did not have any effect, move on.

Reset updates

Enough effective procedure. Our actions - go to “Settings”:

Open " Applications"(maybe "Application Manager"), from the list that opens we find Google Play, press. In the window that opens, click on the position “ Uninstall updates"to return the Play Store to its original state:

We reboot the gadget and try to log in. What, there is no reason for joy yet? Then let's continue.

Reset settings and clear cache

Again, through the main settings, go to “ Applications", we find " Google Play", open. First, “tap” on “ Erase data", then " Clear cache»:

We restart and try to log into Google Play. If the question “why the play market doesn’t open” is still relevant, let’s continue “dancing with a tambourine.”

Correction of GP service data

As in the third step, from “Settings” we go to “ Applications", we find " Google Play Services", erase the data and clear the cache:

Clear Google Services Framework data and cache

Let's follow the beaten path " Settings» → « Applications" In the " All"find and open" Google Services Framework" Erase data and clear cache:

Checking the operation of Google accounts

It is quite possible that for some reason this function was disabled, which was the reason why it does not work play market on android. It's easy to fix the situation. From the settings in " Applications"we need to open the tab " All", choose " Google Accounts "and, if this application is really disabled, then connect it, and at the same time (if necessary) clear the cache:

Debugging the Boot Manager

Disabling the boot manager can also be a likely problem, so to rule it out we go to “ Applications", swipe left to go to " All" and open " Download Manager" If necessary, activate it, and if the presence of a cache is detected, then clear it too:

Removing and restoring your Google account

Another effective way, to which our website was dedicated detailed instructions" ". After the described exit procedure, .

Resolving application conflict

As mentioned above, there are applications that can block Google Play. One such program is Freedom. Advanced gamers probably understand what we're talking about. The fact is that Freedom allows you to bypass the Market license check in order to purchase for free all sorts of paid goodies in games (coins, crystals, extensions, etc.), for which the user can pay with a fake card:

Incompetent use of the application, or improper deletion of it, is one of the most common reasons for denial of application. Google work Play Market caused by changes in the file " hosts" To work with the application (installation and uninstallation). More information on how to correct the situation can be seen in a special video:

Cleaning the "hosts" file

It is worth dwelling on this point in more detail. The fact is that you probably don’t have the Freedom application installed (see above), but there may well be a problem with the file, and here’s why. The hosts file of the Android system (as well as Windows) stores a database of sites, as well as their IP addresses. And every time you open a particular site, the system will access the “hosts” file, and only after that the DNS server. That is, in fact, being in principle a primitive filter (firewall), hosts can, for security purposes, block access to almost any site, including Google Play.

That's when the need to edit it arises. For this we will need a file manager, for example, and (since we will be dealing with a system file).

Launch ROOT Explorer, find the folder system:

It contains a folder etc, go into it and set the rights R/W(Read/Write) by clicking on the corresponding button in the upper right corner:

Upon request of the Superuser rights system, we provide:

Now let's open hosts and start editing it. By default, it should contain only one line - 127.0.0.1 localhost. If you see two or more lines, this means that other programs have made their changes, so we delete everything unnecessary without pity:

Correcting date and time settings

If there was a failure in this position (which could also block access to the play market), then:

Open " Settings»
In chapter " System"find the item " date and time", open.
Enter the correct data and save the changes.

Reset Android settings (or Hard Reset)

This is the last one, so to speak. control shot from our arsenal, if you are convinced that there are no problems with the Internet connection, and all the described methods did not bring the expected result (which I very much doubt). What should we do:

Go to " Settings" and open " Recovery and reset", without forgetting to make a backup copy.
Select the item " Reset».
“Tap” on the field “ Reset your phone».
Finally, click “ Erase everything».

This procedure will delete all data on internal storage device, leaving the information on the memory card intact.

Perhaps this is all we wanted to talk about on the topic. Maybe you had successful experience solutions to a problem not described in the article, we will be grateful if you share it with our readers. Good luck!