Country Post tracking of postal items. Tracking Russian Post parcels by number


Russian Post - how to find out where the package is

One of the most proven and simplest methods to find out where your package is through Russian Post is to track postal items by item number.

To find out where this or that product is being shipped, recipients and senders need a bill of lading number or a tracking number, or a short TTN. The sender receives such data when registering documents at the branch. The declaration consists of 11 or 14 numbers, which are shown in the upper left corner of the document. These numbers are entered into the column called “Tracking Number”, and click “Track”. And within 2 minutes the exact location of the product of interest is known.

This is not possible when the transfer is sent from branches. Such branches are located in small towns and do not have their own base. This is the main reason that the shipment will take place in 2-3 days, and so will the registration.

Immediately after it gets to the department that has its own database, it will be registered. Only after completing this procedure is a special number assigned, and then it is possible to find out the location.

Use our convenient tool and track the location of your mail.

International shipment tracking

International shipments are serviced by the Russian Post International group. A young service that tries to serve clients as comfortably as possible for each of them. When sending, the sender receives a tracking number. If available, they will know where the cargo is at any stage of delivery. Abroad, delivery from this company is carried out by courier into the hands of the addressee.

Everyone can try to use the international service and feel that the world is, in fact, much closer.

Which shipments can be tracked?

Modern senders send everything, literally. It could be:

  • ordered letter;
  • Appliances;
  • products;
  • furniture.

Even vehicles can be sent by Russian Post. But this is not the entire list of possible assortments. In addition, the person will have a declaration in his hands, with the help of which it is not a problem to find out the exact location of the cargo. And you can do this without leaving your home, as long as you have a computer and access to the Internet.

How to track a parcel by recipient's last name

You can receive and track it exclusively via TTN. We recommend checking the details with the sender. If this is not possible, and the express waybill number is lost, no need to worry! It is worth contacting the nearest department, where they will quickly restore the TTN number. To renew, a company employee will require a passport and phone number.

How to track the movement of a parcel from abroad?

To track the movements of international postal items (IPO), a postal monitoring system has been developed, the main tool of which is a unique tracking number. This number consists of digital and alphabetic characters, and is also duplicated in the form of a barcode. Modern postal logistics terminals are equipped with barcode scanners and, when the IPO passes through such a terminal, the tracking number data is read and sent to the servers of the international postal monitoring system.

Thanks to this system, it is very easy to find out the location of the MPO. This can be done on the websites of government postal services or private logistics companies. In addition, there are convenient tracking services - trackers that combine tracking systems of many countries and private carriers.

What is a tracking number?

Tracking number is a number for tracking the movement of your cargo, provided by postal services. The tracking number is standardized by the Universal Postal Union and has a strict structure.

The standard international tracking number is XX123456789XX:

  • the first letters indicate the type of shipment, for example, CA-CZ – parcel with tracking, EA-EZ – express parcel sent by one of the international express delivery services, for example EMS, RA-RZ – small registered package with tracking, LA-LZ – small package without tracking
  • Next comes a unique eight-digit code, and the ninth digit is a verification value calculated using a special algorithm,
  • the last Latin letters indicate the country from which the parcel was sent, for example, CN - China, US - USA, DE - Germany.

Official and complete information is available here (PDF document, English).

To check if your tracking number is up to standard, use the form provided on the UPU website (Excel spreadsheet).

The seller provided a tracking number, but there is no movement of the parcel.

  • Information in the mail monitoring system may be delayed. The normal situation is a delay of 3-5 days.
  • The seller provided a pre-reserved number, but the package has not actually been shipped yet. Wait 3-5 days and clarify the situation with the seller.

I just paid for the order, and the seller already gave me a tracking number. All this is suspicious.

There is nothing suspicious about this, because abroad there has long been a system for reserving postal items that are purchased in advance. The seller only needs to enter the addressee’s details and print out the finished form with a tracking number.

What information can I get from my tracking number?

Using the tracking number you can get the following information:

  • method of sending MPO;
  • where (export) and where (import) MPO is moving;
  • find out the stages of movement of international goods - export, intermediate delivery points, import, customs clearance, delivery to the addressee within the territory of the recipient’s country;
  • mass of MPO (not always provided);
  • Full name and exact address of the recipient (usually this information is available on official trackers of postal and courier services).

Judging by the track number, the parcel is heading to another country.

  • The seller mistakenly provided the track number of another parcel or confused the numbers. Ask for clarification on this point.
  • There was a failure in the mail monitoring system. The parcel will still be delivered to its zip code and address.
  • The seller deliberately provided a different track number; the parcel might not have been sent at all, hoping for the lack of experience or inattention of the client. Chinese sellers often sin with this.

The IPO tracking number has a non-standard appearance. Why?

The standard tracking number of the form XX123456789XX is specific only to national postal operators that are members of the Universal Postal Union (UPU). There are several common reasons for receiving a non-standard tracking number:

  • The parcel was sent through large private delivery services - DHL Express, UPS, Fedex, SPSR, Meest, etc., which have their own internal standards for generating a tracking number. Typically, this number has only a numeric format and is tracked on the websites of these services or on aggregator trackers;
  • The package was sent from China via local carriers.
  • The seller made a mistake when writing the tracking number. Here you need to check with the seller that the number provided is correct;
  • the seller knowingly provided a false tracking number in order to deceive the customer. This is typical for Chinese sellers on Aliexpress. In this situation, only a dispute will help.

My order was sent through a national postal operator, but they did not provide me with an international tracking number. Why?

Not all postal items automatically receive an international tracking number. The fact is that all MPOs are divided into “small packages” and “parcels”. A standard small package (parcel) is considered to be a shipment weighing less than 2 kg and is not assigned a tracking number. In some cases, it is possible to register such an IGO for an additional fee and receive a tracking number. MPOs weighing more than 2 kg fall into the category of parcels and are assigned a tracking number, but even in this case it does not always have an international format. Parcels are divided into regular and priority (registered). The latter have an international tracking number.

Who should provide me with the tracking number?

In the case of purchases in foreign online stores and auctions, the tracking number is provided by the seller after payment for the order.

What determines the speed of MPO delivery?

There are a lot of conditions and factors here. The main ones include:

  • choice of delivery method - regular or priority (express) mail;
  • choice of delivery operator - state postal service or private express carrier. The delivery speed of private courier services can be 3-5 times faster than using regular postal services;
  • features of the work of postal operators in a particular country. For example, USPS mail is much faster than Russian Post;
  • distance between sender and recipient;
  • depending on the time of year, weather conditions, disasters. For example, during the Christmas sales and pre-New Year rush, the flow of parcels increases sharply and postal operators do not have time to process all parcels on time. This leads to delays.

When exactly will I receive my parcel?

There is no exact answer to this question. In this case, it is much more accurate to use the concept of expected delivery time. The website of each national postal operator contains information about the average delivery time by one method or another to a specific country. Stores also provide this information when choosing a delivery method.

The situation is clearer with courier carriers - DHL Express, UPS, Fedex, SPSR, etc. In 80% of cases, delivery is carried out the same day or within the next 3 days (if there are no problems at customs).

Delivery times for standard MPOs to Russia from the USA and European countries vary within the following time limits:

  • EMS shipments - 7–14 days.
  • Registered parcels and parcels - 14–30 days (depending on the distance from key centers of international postal exchange).
  • Simple packages and parcels - 18–40 days.
  • The average delivery time for parcels and packages from China and Southeast Asian countries is about 21–40 days.

I was sent a parcel weighing 1 kg (for example), but according to the track number in Russia, the weight became 0 (or much less than 1 kg). What is this connected with?

This is a very common situation when, after exporting to Russia, the parcel “loses weight” down to 0 grams. It’s just that some sorters are too lazy to weigh each MPO and enter this data into the tracking system.

The second option is sadder. If at any stage of delivery or customs clearance the parcel suddenly loses weight, this may indicate theft of the investment. This is a direct reason to insist on opening the parcel at the post office upon receipt. A parcel with a difference in weight must have a corresponding certificate.

The DHL Express, UPS, Fedex parcel was detained at Russian customs (sent to the store). For what reason?

The most common reason is exceeding the investment value limit for courier MPOs, which for Russians is 200 euros. You can read more about the features of courier services in our articles:

Also, some courier services organize delivery only to large cities of the Russian Federation, and if you are a resident of a small town on the periphery and are unable to come to the company’s office, the parcel will be sent back.

My package ended up in another country. What should I do?

There are two possible reasons for this:

  • The parcel is delivered in transit through third countries and the final destination has not changed. There is no need to worry, this is normal practice. Especially when delivered by courier services.
  • The seller mixed up the tracking numbers or entered the delivery address incorrectly. This happens extremely rarely and the problem should be resolved directly with the seller.

The package was sent from the USA via USPS. What is this and where can I track such parcels?

Parcels sent by USPS can be tracked on the official USPS website or on our tracker.

Most Common USPS Statuses

Electronic Shipping Info Received - information about the postal item was received in electronic form.

Shipment Accepted - accepted from the sender.

Arrived at Sort Facility - arrived at the sorting center.

Processed at USPS Origin Sort Facility - the mail item has been sorted at the postal collection point.

Dispatched to Sort Facility - left the sorting center.

Notice Left (Business Closed) - the postal operator attempted to deliver the parcel, but delivery did not take place, because The delivery location was closed. A receipt was left for the recipient.

Processed Through Sort Facility - The mail item has left the postal sorting facility in the direction of delivery (export to the destination country).

Customs Clearance - transferred to customs.

Customs Clearance delay (Held in Customs) - the parcel is detained at customs.

Customs clearance processing complete - customs clearance is completed.

Delivered - delivered.

How do I know when my USPS mail has left the USA?

Most often, IGOs ​​leave the United States when the following statuses are assigned:

  • Processed through USPS Sort Facility, JAMAICA, NY 11430
  • Processed through USPS Sort Facility, LOS ANGELES, CA 90009
  • Processed through USPS Sort Facility, CHICAGO, IL 60666
  • Processed through USPS Sort Facility, MIAMI, FL 33112
  • Processed through USPS Sort Facility, CHICAGO, IL 60688
  • or International Dispatch

Where can I get information about the work of the German post office Deutsche Post DHL and where can I track parcels from Germany?

Detailed information about the work of the German state post and how to track IPOs from Germany can be found in our

Delivery from England via Parcel Force. What is this?

Parcel Force is the express delivery division of the UK's Royal Mail. In Russia and the CIS countries, Parcel Force shipments are delivered by local EMS services. You can find out detailed information about the work of the Royal Mail of Great Britain Royal Mail from ours.

Shipping method on eBay is International Priority Shipping to Russia. What does it mean?

In this case, delivery to Russia is carried out under the terms of the eBay Global Shipping Program, which implies the presence of an intermediary in the USA at the delivery stage. More detailed information is available in our.

The online store offers direct delivery to Russia (CIS countries) through the company Borderfree (FiftyOne). What kind of company is this and where can I track the progress of my order?

Borderfree is an American logistics company that provides American stores with delivery services to international customers. The company operates according to a conventional sweat forwarder scheme, that is, it collects orders from stores in its warehouses in the United States and then forwards them to a customer outside the United States. The company charges a commission for its services. Borderfree's contractors for delivery to Russia and the CIS countries are the courier companies DHL Express and SPSR. You can track the movement of parcels on the company’s website using your order number and email address.

Delivery from China (Aliexpress and other stores) via Swiss Post and Sweden Post

Recently, many sellers on Aliexpress offer a choice of delivery via postal operators in Switzerland and Sweden. For many, this raises a logical question - what do China and Swiss Post have to do with it?! The point here is that Swiss Post and Sweden Post have representative offices in China and deliver parcels from the Middle Kingdom with a transit point in Switzerland and Sweden, respectively. The Chinese began to use the services of European carriers due to serious bans on the shipment of Li-Ion batteries by China, Hong Kong and Singapore Post. Delivery scheme: Singapore - Switzerland/Sweden - Russia (other countries). The track number for such shipments is RXXXXXXXXXXCH for Swiss Post and RXXXXXXXXXXSE for Sweden Post.

You can track it on the Swiss Post website www.swisspost.ch and Sweden Post website www.posten.se

My package was lost (the attachments were damaged, completely or partially missing). What should I do?

If the parcel was lost, you should contact your post office and write an application to search for the parcel.

In order not to become a victim of unscrupulous customs or postal workers and not to receive a brick instead of an iPhone, you should familiarize yourself with receiving parcels at Russian Post offices

What does “sent to airline” status mean? How long will it take for the parcel to arrive after receiving the “sent to airline” status?

“Sent to airline” is the last status that a parcel can receive while in China. Once the package has received the “sent to airline” status, it is no longer under the control of China Post. As a rule, the parcel arrives in the destination country within 2-4 weeks from the date of receipt of the “sent to airline” status. Typically, the “sent to airline” status does not change until the package reaches its destination or is delivered to the recipient.

Be careful if more than 30 days have passed after receiving the “sent to airline” status and you still have not received the package. Perhaps it got lost or its shipment was delayed in another country. In order for the seller or store to return your money, you need to file a claim.

What does the “Import Security Scan” status mean?

If your package has received the “Import Security Scan” status, there are three options:

  • If the parcel was not originally sent from China, and the LOCATION column indicates a city in China, for example, Beijing, Shanghai, etc., this means that the parcel was delivered to China, and will be delivered to the recipient after customs clearance. See the question How to get a refund for a lost parcel or a parcel that took a very long time to be delivered.

    • What does the “Import Customs Scan” status mean?

    If your package has received the “Import Customs Scan” status, there are three options:

  • If the package was originally sent from China and the LOCATION column shows a city in China, such as Beijing, Shanghai, etc., it means the package was sent back to China from overseas. Typically, the package is sent back to the supplier and the recipient will receive it later if the supplier pays an additional shipping fee and sends the package again.
  • If the package was originally sent from China and the recipient's country is indicated in the LOCATION column, this means that the package has been delivered to the customs office of the destination country and will be delivered to the recipient after customs clearance.
  • If the parcel was not originally sent from China, and the LOCATION column indicates a city in China, for example, Beijing, Shanghai, etc., this means that the parcel was delivered to China, and will be delivered to the recipient after customs clearance.

    • What does the status “In Customs-Control warehouse” mean? How long will it take?

    The status “In Customs-Control warehouse” means that the parcel is in a customs warehouse awaiting inspection before export or airmail.

    What should I do if the status of my parcel does not change for a long time from the status “Export Security Scan”, “Export Customs Scan”?

    What does the status “Success find: 0 items!” mean? or “China Post has not received the parcel”?

    If you tracked the parcel by tracking number and the status of the parcel is “China post has not received the parcel” or “Success find: 0 items!” (“Result - 0 parcels”), this means that the seller (supplier) gave you a non-existent (invalid) tracking number, which is not assigned to any sent parcels in the China Post database.

    There may be several reasons:

  • The tracking number is incorrect.
  • Less than 48 hours have passed since the seller sent the goods, China Post has not yet updated the information about the parcels.
  • The seller has not shipped the items for some reason, such as “out of stock,” but plans to ship them later.

    • To understand what is being discussed in the three points above, you need to know how the parcel tracking system works by number:
    China Post can easily attach a label with a non-existent number to any package. The tracking number is invalid and the parcel cannot be tracked until China Post assigns the tracking number to it. Paypal, ebay and Aliexpress sometimes receive non-existent tracking numbers from many scammers who send these numbers to fill out payment information. Many marketplaces such as ebay or Aliexpress require the seller to ship the order within 24 hours of payment, so some sellers may provide a non-existent tracking number to avoid penalties. Later, when the seller restocks the goods, he uses the same tracking number to ship the goods, and using this number it will be possible to track the parcel on the website within 48 hours after the actual date of dispatch.

    What should I do if the status of my parcel is “Success find: 0 items!” or “China Post has not received the parcel”?

    • If you received the tracking number within 48 hours after shipment, you may need to wait two more days until the China Post database is updated.
    • If you received a tracking number more than two days ago, you may need to contact the seller and check with them for the real shipping date and real parcel number. Tell the seller that you want to track the package using the number on the website within 48 hours after shipment, otherwise you will file a claim. Typically, the seller provides a new tracking number, actual shipping date, or planned shipping date, which can be checked later on the website.
    • If the seller again gives you incorrect shipping information or doesn't respond at all, you should file a claim with ebay, Aliexpress or Paypal and ask for a refund. You can also leave negative feedback about the scammer after your refund.

    What does the “Export Security Scan” status mean? How long will it take?

    What does the “Export Customs Scan” status mean? How long will it take?

    “Export Customs Scan” means that the package is ready for customs inspection. Once the customs check is completed, the parcel will be sent by airmail.

    What does the status “Arrival at inward office of exchange” mean?

    “Arrival at inward office of exchange” means that the parcel has been delivered to the customs office of the destination country. Once customs clearance of a parcel received from abroad is completed, the parcel will be delivered to the recipient by the postal service of the destination country.

    What does the status “Departure from outward office of exchange” mean? How long will it take?

    “Departure from outward office of exchange” means that the parcel is ready for customs inspection. Once the inspection is completed, the parcel will be sent to airmail.

    What do the statuses “NULL”,”PEK NULL”,”PVG NULL”,”Opening” mean?

    Some users, after searching on other sites, see that the parcel status is “NULL”,”PEK NULL”,”PVG NULL” (“PVG NULL”) or “Opening” ) etc. In fact, these strange statuses are errors resulting from incorrect translation of the China Post database.

    How to file a claim and request a refund for an incorrect parcel number and a parcel that was not received?

    Many recipients whose parcels are delivered by China Post often ask the following questions:

  • The tracker site informs that the parcel was returned to the seller, but he does not confirm receipt of the return and refuses to return the money, how can I get the money back?
  • The tracker shows that the package was returned to the supplier, or displays the status “unsuccessful delivery”. How can I get a refund from China Post?
  • The parcel status has not changed for more than 40 days, I still have not received the parcel, can I contact the seller or China Post about a refund?
    • The answers to these questions are almost the same:
    China Post does not deal directly with the recipient. China Post accepts inquiries and claims only from the supplier who has an original receipt for acceptance of the goods for transportation.
    So, it is better for the recipient to use the mechanisms provided by ebay, aliexpress, paypal and file a claim for non-receipt of the parcel as quickly as possible.

    Once you have filed a claim, the seller must confirm that the package was successfully delivered to the buyer. If he/she cannot provide such confirmation, the money will be automatically returned to the buyer.

    How to file such a claim for non-receipt of a parcel?
    On ebay, paypal and aliexpress there is a link to a web page called a "dispute resolution center" or "claims center". You can file a claim for non-receipt of your parcel there. All detailed manuals can be found on the website:

    Is there a period when I can file a claim for non-receipt of a parcel?
    YES. On ebay and paypal you need to file a claim within 45 days of payment. On aliexpress this period is 60 days.

    What if I missed the claim deadline but still want a refund?
    If you missed the deadline for filing a claim, the only thing you can do is contact the seller. Large sellers with a lot of positive reviews are likely to offer an option that suits you in exchange for a positive review. This will increase sales in their store.

    What if I purchase items from a site that does not have a "claims center" and I did not pay through PayPal?
    Unfortunately, in this case it will not be easy for you to get your money back, often impossible. Therefore, we advise you to buy goods from Chinese sellers on large trading platforms such as ebay, Aliexpress, Amazon, DX, etc., with a high level of buyer rights protection.

    If you buy goods on little-known sites, try to pay for purchases through Paypal. NEVER use bank transfers, money transfer systems such as Moneygram or Western Union, electronic currencies such as bitcoin to pay for goods, even if you make purchases on well-known sites - ebay or Aliexpress, but from unfamiliar sellers.

    If a problem does occur and you paid for the purchase with a payment card, you can contact the bank and use the chargeback procedure. The procedure is described in the article:

    Parcel status from China Airlines, place PEK. What is this?

    The PEK code is assigned by the International Air Transport Association (IATA) to Beijing Capital International Airport. This status means that the parcel has been sent from this airport to the destination country.

    Yunexpress provide the best logistics solution for export E-commerce by their own oversea warehouse. the special line for France and special line for Germany are their advantage service.

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    JCEX International was founded in 2000, the main business is international express. As an excellent logistics service provider, JCEX focusing on e-commerce B2C business and has been launched in more than 20 countries’international special line services. Innovation and providing the high quality service has always been the mission of JCEX.

    CNE International Express Co., Ltd., engaged in international logistics, was founded in 2002. CNE is based on intelligent network platform and automatic sorting machine and individually become a professional international logistic company.We are the trusted partner of Wish, AliExpress, DHgate，Joom and Vova platform.

    BQC International Logistics has the qualification of customs declaration and inspection, road transportation, express operation license and other related operations approved by the state administrative authorities in the logistics industry. The company's logistics products are diversified into four parts: international express, international air transportation, international special line and postal parcel.

    KAWA Express covers international express forwarding, postal parcel, tax-free express, FCL, CLC, Air freight ,and overseas warehousing services.With high-quality overseas resources, major foreign trade platform, and modern logistics management, we will continue to optimize the EC logistics channels, and provide more convenient, efficiency, economy logistics solutions.

    One World Express is a global E-commerce logistics solution supply company which was established in 1998. We provide multiple solutions for global E-commerce market which are integrated to our multi-courier shipping platform. Our global customer service team will bring the most satisfaction to our regional partners. Your package is our pride!

    SprintPack China is a joint venture company created by UK well known ecommerce Logistics Company P2P Mailing and EU Logistics Company SprintPack; SprintPack China is dedicated to provide the most reliable logistics resources in Europe, including pick up, warehousing, transportation, airlines and last mile delivery networks.

    BuyLogic was set-up in 2011 in Shenzhen with a vision to provide a global one-stop warehousing & distribution solution in the B2C ecommerce market, with branches in Guangzhou, Shanghai & Yiwu.

    Logistics Worldwide Express (LWE) is a logistics leader in the Asia Pacific Market. We have established collaborative networks with last mile and postal service providers around the world. Our services are covered in more than 200 countries in Europe, America, Oceania and South East Asia. We can help you in door to door deliveries, warehousing, postal packets and freight forwarding. We are your one stop end-to-end logistics partner!

    Founded in 2008, Shenzhen Sunyou Logistics Co.,Ltd provides a range of services ranging from Shunyoubao special lines, Sunyoutong small packets Global express delivery & warehousing etc. It has over 30,000 square meters of package-handling and storage centers in each transfer center and process hundreds of thousands of international parcels per day.

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    Anjun logistics was founded in Shenzhen at 2011 which was the earliest international logistics focusing on B2C Cross-border electricity supplier service.

    To track your parcel you need to take a few simple steps.
    1. Go to the main page
    2. Enter the track code in the field with the heading "Track postal item"
    3. Click on the "Track parcel" button located to the right of the field.
    4. After a few seconds, the tracking result will be displayed.
    5. Study the result, and especially carefully the latest status.
    6. The predicted delivery period is displayed in the track code information.

    Try it, it's not difficult ;)

    If you do not understand the movements between postal companies, click on the link with the text “Group by company”, which is located under the tracking statuses.

    If you have any difficulties with the statuses in English, click on the link with the text “Translate into Russian”, which is located under the tracking statuses.

    Carefully read the "Track Code Information" block, there you will find estimated delivery times and other useful information.

    If, when tracking, a block is displayed in a red frame with the heading “Pay Attention!”, carefully read everything that is written in it.

    In these information blocks you will find 90% of the answers to all your questions.

    If in the block "Pay Attention!" it is written that the track code is not tracked in the destination country, in this case, tracking the parcel becomes impossible after the parcel is sent to the destination country / after arriving at the Moscow Distribution Center / Item Arrived at Pulkovo / Arrived in Pulkovo / Left Luxembourg / Left Helsinki / Sending to the Russian Federation or after a long pause of 1 - 2 weeks, it is impossible to track the location of the parcel. No, and nowhere. Not at all =)
    In this case, you need to wait for a notification from your post office.

    To calculate delivery times in Russia (for example, after export, from Moscow to your city), use the "Delivery Time Calculator"

    If the seller promised that the parcel would arrive in two weeks, but the parcel takes more than two weeks, this is normal, the sellers are interested in sales, and that’s why they are misleading.

    If less than 7 - 14 days have passed since the receipt of the track code, and the parcel is not tracked, or the seller claims that he sent the parcel, and the status of the parcel “the item pre-advised” / “Email notification received” does not change for several days, this is normal, You can read more by following the link: .

    If the status of the mail item does not change for 7 - 20 days, do not worry, this is normal for international mail items.

    If your previous orders arrived in 2-3 weeks, and the new parcel takes more than a month, this is normal, because... Parcels go on different routes, in different ways, they can wait for 1 day to be sent by plane, or maybe even a week.

    If the parcel has left the sorting center, customs, intermediate point and there are no new statuses within 7 - 20 days, do not worry, the parcel is not a courier who is delivering the parcel from one city to your home. In order for a new status to appear, the parcel must arrive, unload, scan, etc. at the next sorting point or post office, and this takes much more time than just getting from one city to another.

    If you do not understand the meaning of such statuses as Reception / Export / Import / Arrived at the place of delivery, etc., you can look at the breakdown of the main statuses of international mail:

    If the parcel is not delivered to your post office 5 days before the end of the protection period, you have the right to open a dispute.

    If, based on the above, you do not understand anything, read these instructions again, and again, until you are completely clear;)

    Valuable parcels and letters are often sent by mail. Senders are worried about their safety, but thanks to special services it is now possible to track mail. Postal tracking makes it possible to ensure that the package will be delivered safely to the addressee.

    Tracking postal items by ID

    Tracking mail items by ID has become popular. Moreover, this procedure will not take much time, it is a matter of several minutes.

    How are postal tracking performed using an identifier? Each parcel/letter that will be sent is assigned a specific number, and “monitoring” is carried out on it.

    The resource provides detailed information about each postal shipment, including its main parameters - weight, parcel status and its value.

    What is a mail ID?

    A postal identifier is a track number, it consists of numbers and letters and is unique. Using this code, any shipment is monitored throughout the entire journey, starting from the point of editing and ending with the final destination.

    The postal identifier can be found in the receipt issued when sending a parcel at a Russian Post office. On standard receipt forms, the identification code appears above the From field.

    Tracking of postal routes using an identification number can be done on our website. This method of “observation” is suitable both for postal shipments carried out within Russia and for those carried out between countries.

    To track a postal item using an identification code, you do not need to waste time and nerves standing in queues. You just need to register on the website and enter the tracking number.

    After entering the track code, you will be provided with information about the status of the shipment sent by mail, information about the date of receipt and delivery of the parcel to the addressee (if it has already taken place).

    The advantages of this method of tracking parcels sent by mail are obvious. Information about the transportation of parcels can be received by email, just save the code in your individual account, and the information will be sent automatically. The benefit of this option is especially noticeable when you are waiting for several products ordered from different online stores at the same time.

    Tracking items sent by mail using a track number is a simple and convenient way to “monitor” the movement of a parcel/letter. Thanks to the method of tracking the movement of postal items by identification number, you will always be aware of where the parcel you sent or expected is located.
    

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