Why doesn't the set-top box play sound from the flash drive? Problems with a specific application

Dear friends, today we will try to resolve the issue of what to do if the TV from the flash drive does not play sound. Let’s not say that the problem is quite serious: the TV will not have to be taken to some specialist in the first stages. This should be done in case of obvious breakdowns, but more on that a little later. First, let's deal with proper work storage and transmission devices - flash drives - on the TV.

You can fix the error with sound playback when watching TV by studying the cause of the problem.

Such ports are usually equipped with devices that belong to the Smart TV family or were released shortly before their appearance. That is, your TV may not be “smart” with Internet access via wireless communication, with the ability to download and run applications, but with USB ports, where you can connect peripheral devices. Typically, users watch movies this way: they download them from the Internet on a computer, then transfer the data to a flash drive and turn it on big screen. This is really a very convenient thing.

But often people face the problem of playing movies or videos on TV. For example, a Philips TV does not reproduce sound from a flash drive, what should I do then? With what it can be connected? How can I fix this problem? Is it worth it to immediately run to service center and scream about warranty repairs? We will get answers to all these questions further.

Watching movies on TV from a flash drive

First, let's figure out how the system for playing videos on TV from a flash drive works. Naturally, to begin with, as noted above, the user downloads the necessary video from the Internet (any method of obtaining the desired file is suitable - you can copy it from a disk or other source of information), then copies this document to a flash drive. After which the device can be connected to the TV using the USB port and the receiver can be switched to the inserted device.

To do this, press on the remote control remote control Source button and using the navigation keys we transfer the selection to our flash drive (its name will be there). Click OK and wait for the menu to appear. Usually on such TVs the program asks the user to select the type of files to open. For example, a menu may appear with buttons for “Videos,” “Photos,” and the like. We should select "Video".

Now the device system will scan the data on the flash drive. It will only display files with video formats. This is done for greater convenience for the user: if there are more than a hundred photos and only one movie on the flash drive, then imagine how difficult it will be to search for it among a huge number of other files.

So, we chose a movie, played it, but there is no sound on the TV when we connect a flash drive. And this is where your problems begin. But they can be solved, so don’t be upset, but get ready to fix what’s wrong.

Why is there no sound on the TV from the flash drive?

First, let's determine the reason for this behavior of the TV. The thing is that it simply doesn't support the audio codec built into the movie. What does it mean? Any video has several tracks: at least audio and video. And if the TV does not support the audio format that is in our film, but supports the video track format, then the user will see the picture without sound. Since we're already talking about tracks, it's worth mentioning that a video can have two audio tracks. Then try switching them using the remote control buttons (you can find out more in the TV user manual).

To avoid this problem, you need to check the downloaded file. Look at the format of its tracks and compare it with those supported by the TV. This list can be found in the user manual or on the manufacturer's official website. All you need is the device model name. That is, at this moment there should be no problems. Please note that the XviD format is most often used, as it is universal for all devices. Watch this point when downloading movies.

But what to do if the codecs are not suitable at all, and there is no way to download another movie? Then you can transcode the audio format to the one you need using third party utilities. The following programs may serve as such:

• Total Video Converter;
• Virtual dub.

Naturally, it’s better to just download another video than to spoil an existing one. Moreover, such programs can take a very long time to do the conversion. Especially if you change the format of a video larger than two gigabytes in 1080p quality. Take this point into account too.

Conclusion

Dear friends, we found out why there is no sound on the TV via a flash drive and how to fix this problem. Summarizing everything that was said earlier, the following key points can be highlighted:

• Any video has several layers of tracks, so don't worry if you see the picture without sound.
• To play the file correctly, it is worth checking its support for the downloaded movie.
• The audio track can be re-encoded, but do not forget about the time spent and some loss of file quality. Therefore, it would be better to download the required file again correctly.

Please note that the flash drive you use must not contain any viruses. Therefore, first check it on your computer and only then insert it into the TV port.

ADVICE. If you can't watch the movie even though official support its format, you should contact the manufacturer for help.

We hope everything worked out for you. Tell us in the comments how you overcame this problem, what remedies helped you?

When watching interactive TV from Rostelecom, problems sometimes arise due to the fact that there is no sound on the set-top box. Their sources can be varied, as well as solutions. Often, you can fix the problem yourself. In some cases, professional advice from a service specialist helps. technical support.

No sound on TV with Rostelecom set-top box

If when turning on IPTV set-top boxes from Rostelecom there is no image and no sound on the TV screen, most likely the reason is that the channel is busy or. Such malfunctions can also be caused by failures on the operator’s side. For example, if the provider carries out repair or maintenance work, errors occur in the broadcast, and the subscriber observes poor quality pictures and sound.

In order to find out whether maintenance has become the source of failures on your equipment, it would be a good idea to call the customer support service, where they will confirm or exclude this option.

Attention! You can eliminate the heavy congestion of the Internet channel by reducing the download speed and adjusting the traffic.

Why might the sound disappear?

The sound may disappear suddenly, even if there were no problems with audio playback before, and no prerequisites were noticed. In order to understand the reason, you need to act by elimination.

Among possible options When there is no sound, the following may occur:

• cable disconnected;
• poor contact of the connector connector;
• turning on the “silent” mode.

Accidental pressing of a button, touched wires and careless handling - all these little things become the reason why the sound may disappear on the Rostelecom set-top box.

Attention! To avoid malfunctions in the operation of the device, it is recommended to periodically turn off the set-top box from the network to automatically.

How to solve the problem with no sound on the Rostelecom set-top box

If there is no sound when watching television from Rostelecom, you can solve this problem using one of the following options:

• reboot the equipment (set-top box and router);
• check the cable connections (disconnect and reconnect);
• reset the set-top box settings to factory settings;
• reboot TV ( modern models TV sometimes freezes).

Quite often, it is returning the settings to the factory level that helps eliminate the problems that have arisen.

In order to perform a reset, you need to:

• enter the console menu;
• go to “Settings”;
• find “System Settings”;
• select the line “Restore factory settings”;
• click “Ok”;

There is a reset option via service menu, which is produced as follows:

• turn on the console;
• hold down the “Menu” button on the remote control;
• depending on the STB model, select Factory Reset/def setting;
• save the selected parameters and reboot the equipment.

Thanks to simple manipulations, you can restore normal work consoles.

There is no sound for video from a flash drive on the Rostelecom set-top box

On the body of the console you can see a connector under USB device, which prompts the idea to use it.

The ability to view recordings directly from the media did not become available immediately. Initially, the operator offered its users a place in cloud storage, where the files were transferred from the USB drive.

On the provider's server, the content was automatically formatted with the required codec and container, after which it could be viewed on TV. The only negative the load became excessive, which is why it could take more than a month to format one file. Therefore, in 2013, it was decided to disable the automatic formatting system.

If you encounter a problem where there is no sound from a video from a flash drive on a Rostelecom set-top box, to solve it you should reformat the file using a different codec and try to start playing again.

The device from Rostelecom plays videos with codecs:

• 264 (provides small size while maintaining high quality);
• MPEG-2 (an outdated codec that does not have such significant compression rates);
• MPEG-4 (a group of codecs that includes H.264).

Audio tracks and files on the set-top box use AAC encoding technology, as well as MPEG-1. The optimal container for recordings is “mp4”.

If at watching IPTV There is no sound on your TV from Rostelecom, do not rush to contact the service for help. Usually, the problem can be solved on your own. When difficulties arise or there is no desire to delve into the situation and look for the causes of the malfunction, you can consult a specialist or call a technician to your home to troubleshoot equipment malfunctions.

Dear friends, today we will try to resolve the issue of what to do if the TV from the flash drive does not play sound. Let’s not say that the problem is quite serious: the TV will not have to be taken to some specialist in the first stages. This should be done in case of obvious breakdowns, but more on that a little later. First, let's look at the proper operation of a storage and transmission device - a flash drive - on a TV.

Sometimes with bad signals the image will not work, but the sound will still be present. For getting additional information You will also need to contact the service about this technical support your video card. To find the actual code you should read the manual for your universal remote control remote control. Wait up to 8 minutes to connect the power to see if it works or not. If this doesn't help, you'll most likely need to upgrade your graphics card to a higher one. new version. This may be due to interference from large electrical appliances, cars, motorcycles or fluorescent lamps. If you are outside the 30 day return period, please read the following. Pixel errors in industry specifications are inherent to this type of product and do not constitute a defective product. If they don't, then it's most likely cable or satellite antenna, contact your service provider for further support. Different channels and inputs will sometimes have this effect because the channel's own signal volume is already loud. Then wipe the display with a dry microfiber cloth or 100% cotton cloth.

• Make sure the power cord is connected correctly and securely.
• Try using a different electrical connector.
• Try using a new power cord.
• Check for video cables.
• Check that the video cables are connected correctly.
• Try it new set cables to find out does not matter.
• Check if the video cable wire is missing.
• Check if the video cable itself is bad.
• Check the video source to see if it has problems.
• Please check if this issue is still resolved.
• Make sure the device is recognized as a Connection and Playback Monitor.
• Try also updating your video card drivers.
• If you bought it before 30 days.
• Please exchange it with the seller.
• Check other sources to see if they give you the same problem.
• You can't completely remove it.
• Make sure the feature is enabled.

To turn off standby mode, press the "Sleep" button on the remote control - and select the shutdown mode.

You can fix the error with sound playback when watching TV by studying the cause of the problem.

Such ports are usually equipped with devices that belong to the Smart TV family or were released shortly before their appearance. That is, your TV may not be “smart” with Internet access via wireless communication, with the ability to download and run applications, but with USB ports, where you can connect peripheral devices. Typically, users watch movies this way: they download them from the Internet on a computer, then transfer the data to a flash drive and play them on the big screen. This is really a very convenient thing.

Input Select - Press the source button and select the correct input. This will only carry the picture, to get the sound you will need a 5mm mini input jack. Let us “solve problems” one by one. Wait a couple of seconds for the window to pop up.

The above solutions are recommended to users who have already tested and given them thumb up. This program features high efficiency and smooth conversion. Select correct videos as the output file format. Video size, bit rate and glory are flexible and can be customized as you wish. keep in mind that the bitrate is higher result in large size file, as well as reducing visible quality loss and vice versa.

But often people face the problem of playing movies or videos on TV. For example, a Philips TV does not reproduce sound from a flash drive, what should I do then? With what it can be connected? How can I fix this problem? Should I immediately run to the service center and scream about warranty repairs? We will get answers to all these questions further.

You can choose from the following 4 options based on your device and 1 additional equipment for purchase. Then turn on your computer. The display from your computer should automatically appear on your TV screen. In short, you just have to.

Why is there no sound on the TV from the flash drive?

Besides connecting the cables, you can also try wireless connection. This is where the video converter comes in. Any format support Looking for a tool that can convert any video? We are currently creating for you new area support on our own platform.

Watching movies on TV from a flash drive

First, let's figure out how the system for playing videos on TV from a flash drive works. Naturally, to begin with, as noted above, the user downloads the necessary video from the Internet (any method of obtaining the desired file is suitable - you can copy it from a disk or other source of information), then copies this document to a flash drive. After which the device can be connected to the TV using USB port and switch the receiver to the inserted device.

There you will find answers to your questions faster and better. Additionally, you can rate the content and help us make this area more customer-friendly. Select one of the following two menus to read the most frequently asked questions and their answers.

What is the best way to place individual speakers? If the distances are outside the recommended range, you can also angle the front speakers slightly towards your listening position. It is important that the center and front speakers are located in approximately a straight line, perhaps even slightly curved towards the television arc. Due to differences in execution time, image uniformity may otherwise suffer. The location of the subwoofer is freely selectable and does not affect other speakers.

To do this, press the Source button on the remote control and use the navigation keys to transfer the selection to our flash drive (its name will be there). Click OK and wait for the menu to appear. Usually on such TVs the program asks the user to select the type of files to open. For example, a menu may appear with buttons for “Videos,” “Photos,” and the like. We should select "Video".

The ideal location is generally in a straight line between the two forward satellites. When installing rear speakers, you have the following options. Left and right side of the listening area. The front with the devil's emblem radiates towards the listener. Left and right behind the listening area - ideal mirror reflection front speakers.

It is recommended that the distance between the rear speakers and the listening position be more than 1 meter. It is not possible to connect additional speakers. No, It is Immpossible. The receiver and speakers are optimally matched to each other. What file formats are supported?

Now the device system will scan the data on the flash drive. It will only display files with video formats. This is done for greater convenience for the user: if there are more than a hundred photos and only one movie on the flash drive, then imagine how difficult it will be to search for it among a huge number of other files.

The following file formats are supported. What media are supported? Ejecting a disc is only possible in the Disc source mode. In stereo 1 mode, the rear two speakers will not output sound. If your turntable doesn't have a built-in phono preamp, you will need to place one in front of it. What is the network connection used for?

You can expect exciting news like exclusive downloads, live broadcasts, live chats, games and online shopping. The device cracks shortly after switching on and once. The device only cracks when it is disconnected from power for a long time. The switch-on alarm is associated with the first current pulse. If you turn the device on and off at short intervals, the capacitors in the circuit are still charged, thereby preventing cracking. If the system has been offline for more than long period time, these capacitors are discharged and cannot prevent cracking.

So, we chose a movie, played it, but there is no sound on the TV when we connect a flash drive. And this is where your problems begin. But they can be solved, so don’t be upset, but get ready to fix what’s wrong.

Why is there no sound on the TV from the flash drive?

First, let's determine the reason for this behavior of the TV. The thing is that it simply doesn't support the audio codec built into the movie. What does it mean? Any video has several tracks: at least audio and video. And if the TV does not support the audio format that is in our film, but supports the video track format, then the user will see the picture without sound. Since we're already talking about tracks, it's worth mentioning that a video can have two audio tracks. Then try switching them using the remote control buttons (you can find out more in the TV user manual).

Why is there no sound when the T2 tuner plays video from USB?

Try to avoid this problem by changing the setting. We hope for your understanding that we cannot offer you further decision Problems. Of course you can use the right of return. Contact our support team. Please set the audio output to digital mode in the satellite receiver menu if you have connected satellite receiver via digital coaxial or optical cable.

Changing the resolution using a special function key 54 "Permission" may also be useful. Is my device's fan too loud? Make sure there is adequate ventilation outside. Never block ventilation openings. The noise described is caused by the device's fan, which is triggered by a pulse of current when the device or upstream sources are turned on.

To avoid this problem, you need to check the downloaded file. Look at the format of its tracks and compare it with those supported by the TV. This list can be found in the user manual or on the manufacturer's official website. All you need is the device model name. That is, at this moment there should be no problems. Please note that the XviD format is most often used, as it is universal for all devices. Watch this point when downloading movies.

In surround mode 1, only one stereo sound will be heard. Depending on the manufacturer, there may be other names for this type of output signal. So instead of two, all five columns come into play. If necessary, the parameter should be set to "Auto".

Watching movies on TV from a flash drive

Yes, you can also control the rear speakers wirelessly. Open the drive tray using the drive eject button on the device. A special fan provides almost inaudible noise during operation. The box comes with six different pre-configured speaker cables of varying lengths. They are divided as follows.

But what to do if the codecs are not suitable at all, and there is no way to download another movie? Then you can transcode the audio format to the one you need using third-party utilities. The following programs may serve as such:

• Total Video Converter;
• Virtual dub.

This setting can also be done using the dedicated function key 54. Many problems can be resolved by restarting the device: simply unplug the power cord and plug it back in. You can also reboot your device using the remote control.

Can't buy content?

If rebooting your device did not solve the problem, you can find more solutions in the following sections. An Internet connection is required to purchase, stream, and sync content.

Problems with a specific application

Make sure your device is connected to the Internet. . If you have problems downloading, installing or using third party application, try the following actions.

Naturally, it’s better to just download another video than to spoil an existing one. Moreover, such programs can take a very long time to do the conversion. Especially if you change the format of a video larger than two gigabytes in 1080p quality. Take this point into account too.

Conclusion

Dear friends, we found out why there is no sound on the TV via a flash drive and how to fix this problem. Summarizing everything that was said earlier, the following key points can be highlighted:

• Force the application to stop.
• Uninstall the application.

Use the Delete option if you have already tried to clear the app's data or cache. In the "Manage applications and games" section. You can then select your preferred video mode and calibrate the screen.

Note. Some screen problems are caused by system settings or your TV's hardware, so you may need to contact your TV manufacturer directly for assistance. If part of your display is not visible or is cut off at the edges of the screen, your TV may automatically scale the image.

• Any video has several layers of tracks, so don't worry if you see the picture without sound.
• To play the file correctly, it is worth checking its support for the downloaded movie.
• The audio track can be re-encoded, but do not forget about the time spent and some loss of file quality. Therefore, it would be better to download the required file again correctly.

Please note that the flash drive you use must not contain any viruses. Therefore, first check it on your computer and only then insert it into the TV port.

You can use the "Calibrate Screen" option for customization. When you open the tool, you will see four gray arrows pointing towards the edge of the screen. These can be used as a guide while you make the setup. Select the appropriate settings here, depending on the available settings. . If you have trouble finding correct settings"Picture" or "Screen", the TV manufacturer will best help you. You should still see gray arrows from the screen calibration tool.

Make sure the arrow tips are fully visible and touch the edge of the screen. If you are having trouble with audio or are seeing a video without sound, try the following steps. To watch a video or movie. Select an available source that has the content you want to view. Use the arrow keys to navigate through the folder directory and find the video or movie you want to watch. If required file is incompatible and cannot be viewed. . Supports the following media file formats.

ADVICE. If you are unable to watch a film even with official support for its format, then you should contact the manufacturer for help.

We hope everything worked out for you. Tell us in the comments how you overcame this problem, what remedies helped you?

When watching interactive TV from Rostelecom, problems sometimes arise due to the fact that there is no sound on the set-top box. Their sources can be varied, as well as solutions. Often, you can fix the problem yourself. In some cases, professional advice from a technical support specialist can help.

No sound on TV with Rostelecom set-top box

If when turning on IPTV set-top boxes from Rostelecom there is no image and no sound on the TV screen, most likely the reason is that the channel is busy or. Such malfunctions can also be caused by failures on the operator’s side. For example, if the provider carries out repair or maintenance work, errors occur in the broadcast, and the subscriber experiences poor picture and sound quality.

In order to find out whether maintenance has become the source of failures on your equipment, it would be a good idea to call the customer support service, where they will confirm or exclude this option.

Attention! You can eliminate the heavy congestion of the Internet channel by reducing the download speed and adjusting the traffic.

Why might the sound disappear?

The sound may disappear suddenly, even if there were no problems with audio playback before, and no prerequisites were noticed. In order to understand the reason, you need to act by elimination.

Among possible options When there is no sound, the following may occur:

• cable disconnected;
• poor contact of the connector connector;
• turning on the “silent” mode.

Accidental pressing of a button, touched wires and careless handling - all these little things become the reason why the sound may disappear on the Rostelecom set-top box.

Attention! To avoid device malfunctions, it is recommended to periodically turn off the set-top box from the network automatically.

How to solve the problem with no sound on the Rostelecom set-top box

If there is no sound when watching television from Rostelecom, you can solve this problem using one of the following options:

• reboot the equipment (set-top box and router);
• check the cable connections (disconnect and reconnect);
• reset the set-top box settings to factory settings;
• restart the TV (modern TV models sometimes freeze).

Quite often, it is returning the settings to the factory level that helps eliminate the problems that have arisen.

In order to perform a reset, you need to:

• enter the console menu;
• go to “Settings”;
• find “System Settings”;
• select the line “Restore factory settings”;
• click “Ok”;

There is a reset option through the service menu, which is done as follows:

• turn on the console;
• hold down the “Menu” button on the remote control;
• depending on the STB model, select Factory Reset/def setting;
• save the selected parameters and reboot the equipment.

Thanks to simple manipulations, you can restore the normal operation of the console.

There is no sound for video from a flash drive on the Rostelecom set-top box

On the body of the console you can see a connector under USB device, which prompts the idea to use it.

The ability to view recordings directly from the media did not become available immediately. Initially, the operator offered its users a place in cloud storage, where the files were transferred from the USB drive.

On the provider's server, the content was automatically formatted with the required codec and container, after which it could be viewed on the TV. The only drawback was the excessive load, which is why it could take more than a month to format one file. Therefore, in 2013, it was decided to disable the automatic formatting system.

If you encounter a problem where there is no sound from a video from a flash drive on a Rostelecom set-top box, to solve it you should reformat the file using a different codec and try to start playing again.

The device from Rostelecom plays videos with codecs:

• 264 (provides small size while maintaining high quality);
• MPEG-2 (an outdated codec that does not have such significant compression rates);
• MPEG-4 (a group of codecs that includes H.264).

Audio tracks and files on the set-top box use AAC encoding technology, as well as MPEG-1. The optimal container for recordings is “mp4”.

If there is no sound on your TV when watching IPTV from Rostelecom, do not rush to contact the service for help. Usually, the problem can be solved on your own. When difficulties arise or there is no desire to delve into the situation and look for the causes of the malfunction, you can consult a specialist or call a technician to your home to troubleshoot equipment malfunctions.

Many buyers of DVB-T2 digital tuners were incredibly happy with the fact that these devices are equipped with a USB port and allow you to play music, photos and videos from a flash drive. In fact, if you decide to buy a DVB-T2 tuner, you will also get a media player!

As always, there was a fair fly in the ointment in the barrel of honey (not so sweet, by the way). New owners of DVB-T2 tuners notice that in many cases they play video without sound. Since the days of silent films have already passed, this state of affairs causes a certain misunderstanding among people.

Why is there no sound when the T2 tuner plays video from USB?

In fact, problems with sound (more precisely, with its absence) can be explained very simply: our digital tuners The DVB-T2 standard supports encoding the audio track in MP3 format, while many films contain audio encoded in AC3. The problem lies precisely in this and can now be solved in several ways.

The first method is to output audio via the S/PDIF connector using separate device for audio playback or hardware converter.

If you look closely at the back side of the STRONG SRT 8500 tuner (and others), you can see that in addition to the usual “tulips” (red, white, yellow sockets) there is also a specific S/PDIF output (Sony/Panasonic Digital interface), intended for withdrawal digital audio. The trick is that the tuner itself is not capable of decoding sound in a format that is not supported, but can transmit it further to the device, which will handle this matter.

It’s clear that such a decoder costs a certain amount, and you also need to know where to look for it. The easiest way is to buy an S/PDIF decoder on eBay.com from our Chinese friends. Is the price of the issue comparable to the price of a DVB-T2 tuner?

If your tuner does not have an S/PDIF output, such as the Trimax TR-2012HD, then you can try connecting it to your TV via HDMI. There are also no guarantees here, but there is a chance that this matter will somehow be fixed in the new DVB-T2 firmware.

Option number two requires a computer and a program like VirtualDub (or any other video transcoding program). You will also need certain PC skills, or a friend who has such skills.

The essence of this method is as simple as doors: we take an unruly file and recode it soundtrack to mp3 format. In order to save time (transcoding can take a very long time, especially on a PC with a top-end configuration), you can set up only audio transcoding and direct copying of the video stream in the VirtualDub settings. But this is a topic for another article.