Why does he write without an Internet connection? Unidentified network without Internet access - solution! Changing the wireless network mode


Everyone faces this problem, and, unfortunately, this fate comes sooner or later. There is no need to be afraid, since in particular the problem can still be solved, although there can be a lot of reasons for it. And so, you can’t go to any website, but in the lower right corner it says “Without access to the Internet” or “without access to the network,” and you see a yellow triangle. Let's not beat around the bush, and let's look at all the possible solutions - let's start with the most popular ones.

HELP! Dear readers, you can always write your question or describe your problem below in the comments. And I will try to help you as much as I can.

How to fix - quick solution

What to do first? If Internet packets are distributed over a Wi-Fi wireless network and it suddenly disappears, then the router may have malfunctioned. This happens on old, already worn routers that have been working for more than one year. Our task is simply to reboot the device. This can be done in two ways:

  1. We find the ON/OFF or ON/OFF button on the rear panel. Press once, wait 5 seconds and turn it on.
  2. Unplug the power cord from the outlet and after 5 seconds plug it in again.

Sometimes a router is only needed to distribute a Wi-Fi network, and access to the World Wide Web is via a modem. So, just in case, reboot it too.

My old router glitched like this every 2-3 days. He was just old and his time had come to an end. Soon I bought a new one. So, if this problem occurs frequently, then purchase a new device.

Checking the physical connection

It doesn’t matter if you have a computer or a laptop, if the wire goes straight, then look at whether the light on the network card is blinking or on. Also make sure that the LAN port indicator light is on. Let me explain more clearly - almost every router has an indicator.

When you insert a wire into one of the LAN ports and data is being exchanged, the indicator lights up or flashes. The indicators are located on the front of the device. Take a look at the photo below - 1 LAN port is connected to the PC and works stably.


If the light does not light up when physically connected, then most likely the cable is broken. The box from under the router should contain a factory wire, you can safely use it.

Another problem is when the internet cable is plugged into the wrong place. Look back and see that the cable from the provider was in the Internet connector. A friend’s daughter once played with the router and stuck the wires into the wrong connectors and therefore there was no Internet. If the router does not light up at all, then there is a problem with the power supply, try turning it on.


The surest way is to screw the wires and see that they stand clearly in the port. One day my internet went out because the eye on the plastic end of the wire fell off, causing the wire to simply come off. In this case, good old matches will help. But it’s still better to re-crimp the end or change the cable.

Network settings

If you connect via Wi-Fi, the problem may lie elsewhere. In 20% of cases, the network settings on the PC do not allow you to access the Internet. The principle of changing the configuration is the same as on Windows 7, XP, 8, 10 and Vista.

  1. You need to click on the yellow triangle in the lower corner, and then select "Network and Sharing Center."
  1. Next, select from the left block - "Change adapter settings".
  2. Typically, a desktop PC has one network card, while laptops have two connections: wireless and LAN. Make sure the connection you are using is turned on. When the configuration is disabled, it will be highlighted in gray. To enable it, right-click and “Enable”.
  3. Right-click on the desired connection and then click on “Properties”.

  1. Click once on "Internet Protocol Version 2(TCP/IPv4)". And then on properties.

  1. Pay attention to the picture above. The settings include a permanent IP address. Also directly registered are the subnet mask and the main gateway (must be our router). Therefore, there are two options for network inoperability:
    1. If someone else is using the Internet, then most likely this IP address is already in use by another computer, phone or network printer.
    2. The second option is that the router is on a different subnet.
  2. There is only one solution, just check the box next to it "Obtain an IP address automatically" And "Obtain DNS server address automatically".
  3. We confirm the configuration and look at the result.
  4. In case of further lack of network, go to settings again, check the box "Use the following DNS server addresses" and write:
    1. Preferred DNS Server: 8.8.8.8
    2. Alternate DNS Server: 8.8.4.4
  5. Next, the Internet should connect. If this does not help immediately, then after changing the configuration, restart your computer or laptop.

Installing FIPS

  1. If you have a laptop and the connection is via a WiFi network, click on it in the right corner of the desktop.
  2. Then click "Properties".
  3. Click on the second tab from the left with the name "Safety".


  1. Click on the button at the very bottom - "Extra options".
  2. Put a mark “Enable compatibility mode for this network with the Federal Information Processing Standard (FIPS)" and confirm the change . After this, reboot your computer or laptop.

Resetting DNS communication settings

  1. Launch the command line. To do this, enter cmd in the start menu in the search bar.
  2. Right click and “Run as administrator”. If you just launch the console, no changes will be made.
  3. Next, enter the commands one by one:
    1. ipconfig /flushdns
    2. netsh winsock reset
    3. netsh int ip reset c:\resetlog.txt.
  4. Now we reboot the machine.

Software and faulty network card drivers

Drivers can break due to viruses or third-party programs that work with network protocols. It is very popular for Sich to use WPN programs that can establish additional network connections.

  1. Press WIN+R, enter ncpa.cpl and press OK.
  2. See if there are any suspicious connections that weren't there before.
  3. If they are, then turn them off by right-clicking - "Property" and press "Switch off".
  4. After this, even if the Internet and network are working, you need to remove the conflicting program.
  5. Let's go to Start.
  6. Next, select "Control Panel" and go to the programs.


  1. Set the order to sort by installation date and see the most recently installed programs. Sometimes the installation may take place in the background while downloading normal programs.
  2. Remove suspicious software by right-clicking and "Delete".
  3. Reboot the computer.
  4. It’s not a fact that everything will start working, since the program could break the driver for the network card. The fastest way is to restore the system. To do this we go to “Start” – “All Programs” – “Accessories” – “System Tools”. Select " System Restore".
  5. Select the earliest possible point and start the service. After rebooting, the system should display a successful recovery window. If you see a message that the system has not been restored, you will have to look for a driver on the Internet, download it, and then install it on your PC. If you still have a disk with drivers from the motherboard, you can install it from there.

The system can break down not only from third-party software, but also from viruses. So be sure to install the latest version of your antivirus and scan your entire computer for dangerous and suspicious software.

Provider

In 80% of cases, this problem lies on the shoulders of the provider. You should definitely call and find out what the problem is.

ProviderTechnical support phone
Rostelecom8 800 1000800
TTK8-800-707-66-75
MTS-Home88002500890
TransTeleCom8 800 7750775
Beeline Home88007008000
HOME RU8 800 3337000
Tattelecom8 843 2222222
Ufanet8 347 2900405
Centel84955044444
Sevtelecom88692555585
Intersvyaz88002000747
Golden Telecom88007009966
FreshTel88001003100
Norilsk-Telecom83919400052
Altegrosky84957757955
Interproject (FreshTel)8 800 1003100
Amount Telecom88124030000
Enforta88005001010
NetByNet84959802400
Demos (provider)8 495 7370404
InfoTeKS Taganrog Telecom88005005901
Vainakh Telecom88712290500
SkyLine-WiMAX88005554041
Prometheus (communications operator)88123138818
ER-Telecom88003337000
Gars Telecom84952300055
Bashinformsvyaz83472768000
Kolatelecom88152555777
Oyster Telecom8 812 6010610
Mastertel88005050777
Akado84999404000
RETN84956631640
RiNet84959814571

After dialing, they usually say that technical work is underway or there is a breakdown in the channel. But sometimes they may say that everything is fine with them. Ask a technical worker. services check the connection from the server to you.

If this doesn't help, ask which DNS is better to use. You already know how to change them from the chapters above. If all else fails, then the cable may have been cut off on your line at the entrance, then you will have to call a worker to your home to check the line.

Different subnets

Sometimes a problem with the Internet connection occurs because the computer and the network adapter are on different subnets. This often happens in offices when a new machine is connected to the subnet.

  1. First, we need to find the IP address of the router. According to the standard, they are 192.168.1.1 or 192.168.0.1. I personally have 192.168.1.1.

NOTE! The standard address of the router can be found on the label under the device.

  1. You need to go to the network settings and see what is there. In any Windows, press two WIN+R keys at the same time. Enter the ncpa.cpl command and click OK.


  1. Next, you need to view the properties of the IPv4 connection.


  1. Please note that the computer's IP address is 192.168.5.123. And the address of my router is 192.168.1.1. They are located in different subnets and do not see each other. My PC is located in the 5th subnet, and the router is in the 1st.
  2. Next, it is best to set automatic detection of IP and DNS, as in the picture below.

Setting up the router

Once there was a case when children, playing with an interesting box, reset the router settings to factory settings, and then no one could understand what the problem was. Sometimes it happens that the settings themselves have gone wrong and need to be adjusted or corrected. The most important thing is to take and keep close to you the contract with your provider, which specifies the connection settings.

  1. It's best to connect the router directly if this is not the case. Take a regular wire and plug one end into one of the LAN ports, and the other into the network card.
  2. Now you need to go to the admin panel of the router. To do this, open any browser and enter the IP address of the router. According to the standard, this is usually either 192.168.1.1 or 192.168.0.1.
  1. Enter your login and password. By factory standards, this is admin, admin, if you haven’t changed them. The following instructions will differ slightly depending on the router's operating system.

TP-Link

I’ll tell you using the example of the TP-Link Wireless N Router WR841N model, which is the most popular in the Russian Federation and the CIS countries.

  1. In the left menu select "Net", and then press « WAN".


  1. Click on the connection type and select the one that your provider uses: Static IP address, PPPoE, L2TP/L2TP, PPTP/PPTP, BigPont cable.
  2. Next, depending on your choice, you need to enter data from the provider from the contract or by calling the hotline number in tech. support.
  3. If you have difficulty with the settings, then click "Quick setup" in the left menu and simply follow the instructions.

ASUS

  1. In the lower left menu select "Internet".
  2. Select the connection type in
    1. Enter the settings. You can also click "Quick Internet settings."

    Other models

    The scheme is basically the same:

    1. In the main menu, find the “Internet” or “WAN” section and click on it.
    2. Select the connection type that your provider uses:
      1. Automatic IP detection– this connection is usually installed in the machine. Here we simply set this parameter and the Internet should appear.
      2. PPPoE– here you will need a login and password to access. You may need to specify a bound MAC address. If this is your PC, then click clone this parameter.
      3. Static IP– here you need to specify the external IP, subnet mask, default gateway and DNS server.
      4. L2TP or PPTP– indicate static connection data, login, password and DNS.
    3. We enter the settings from the contract.
    4. Don't forget to set up Wi-Fi.
    5. We apply them and reboot the router - turning it off and on.

    ADVICE! To know how to set up Internet and Wi-Fi for your model, just use the search on our website. To do this, enter the full name of your router and follow the instructions in the article. There is nothing complicated there and everything is written very clearly.

If devices connect to the Wi-Fi network, but the Internet does not work, you need to determine the reason. The problem may be in the Internet connection itself, in the router or laptop (or other connected gadget).

First you should check if the Internet is working at all. To do this, the network cable is connected directly to the computer. If the Internet connection does not appear, you should contact your provider. Otherwise, check the settings of the router and devices connected to the wireless network.

To understand that the problem is not in a specific laptop or other connected gadget of the user, you need to connect other devices to the router, such as a phone, tablet, etc. If other devices find Wi-Fi, but after connecting the network without access to the Internet (this is indicated on a laptop), sites do not load, then the problem lies in incorrect router settings. If the connection is successful on other gadgets and the sites load, then the problem is in the connection of a specific device.

How to solve a problem with a laptop, smartphone, tablet.

If only one device says “Unidentified network, without Internet access,” you need to double-check the wireless connection settings to the network. When setting up the router, the user could accidentally change the connection data. You can check that the settings on your laptop or computer are correct as follows:

1. You need to connect to a Wi-Fi network.

2. Go to the Network and Sharing Center.

3. In the open window, in the panel on the right, click “Change adapter settings.”

4. In the open window, right-click “Wireless Network Connection” and select “Properties”.

5. In a new window, select “Internet Protocol version 4 (TCP/IPv4)” from the list and click “Properties”.

6. In a new window, see if the “Obtain an IP address automatically” and “Obtain DNS servers automatically” items are selected. If necessary, mark them and click OK.

7. Reboot the OS. After rebooting, the Internet connection should appear. If the network, as before, does not have access to the Internet, the connection may be blocked by antivirus programs or firewalls. Then you should turn them off.

How to solve a problem with a router.

Before setting up your router, you must first return to factory settings. To do this, press the button on the back panel of the router and hold it for 10 seconds. After this you need to go to the admin panel. To do this, enter the following address in any Internet browser: http:// or http:// (TP-link, Dlink). In the window that appears, enter your username and password to log in, usually admin and admin. To fix the router, you will need the WAN tab. Here you set up an Internet connection that connects to the router. SND providers use Dynamic IP, Static IP, L2TP, PPPoE, PPTP connections.

For example, Kyivstar uses Dynamic IP; the corresponding settings are set in the WAN section of this provider. If the provider uses a different connection, for example, Static IP, then the setting with Dynamic IP will not work; the router will not connect to the Internet in this case. To set the correct settings, you need to find out exactly what connection technology the provider uses. This information can be checked with the provider itself or viewed on the Internet.

Sometimes providers create a binding to the MAC address, which can also affect the operation of the router. In this case, you need to connect the router via cable to a computer whose MAC address is registered with the provider, find the MAC Clone tab, click Clone MAC Address, and then Save.Update.

There are also situations of the following nature. The user decided to change the Windows 8 OS to the Windows 7 OS. Before the reinstallation, everything worked fine, but then problems began with connecting to the wireless network, the message “Unidentified network” appeared, that is, the Internet stopped working. To solve this problem, you need to go to the Network and Sharing Center, select Manage wireless networks.

Right-click on the network that you cannot connect to and select Properties. In the Security tab, click on the Advanced settings section. In the menu, check the Enable Federal Information Processing Standard (FIPS) compatibility mode for this network. This update should help resolve the connection issue.

Today we are all highly dependent on the Internet. And when it doesn’t work, panic immediately sets in, your heart sinks into your heels and life seems meaningless. It may be funny to you, but for some it really is.

The user is especially lost when the Internet is connected, but does not work. Today I will tell you why this happens and what to do if this happens to your network.

Why doesn't the Internet work?

If you are connected to the Internet, but it is not working, the first thing you need to do is find the cause of the problem. To do this, you need to restart all devices that are connected to the Internet. This means a router, a computer, etc. Most often, such a reboot completely solves all problems with the Internet, and it starts working properly. If, after rebooting the router and computer, you do not get the expected result, move on to the next “therapeutic” procedures.

Today, most people connect to the Internet using a Wi-Fi router. If you have the same, then you need to check whether the Internet access indicator on the router is on or not. For those users who use a TP-Link router, the Internet access signal is marked with a globe icon. On other routers, this signal is most often signed “Internet”.



If the indicator is off, you need to check your router settings. If everything is fine with them, then we call the technical support of our provider and ask why there is no Internet, perhaps just a repair of the highway or network.

But, if the indicator is on, then there is a connection and the provider is not to blame. Check Internet access on other devices. It doesn’t matter what it will be - a phone, a tablet or another laptop. This way you can figure out which direction you should dig next to solve this problem. I’ll say right away that the case when a router is connected to the Internet, which is known to work well, but at the same time it does not distribute it to other devices, is considered a very rare case. The reason for this problem lies in the failure of the router. It's not difficult to fix this. You need to reset all settings to standard and reconfigure it again, remember that after the reset all settings will be lost and the Internet may not work until the router is configured correctly!

Cases often occur when only one device or computer cannot connect to the Internet using a router, but everyone else can easily access it. In this case, you need to look for the cause directly on this device.

If you are connected to the mobile Internet via a USB modem or WiFi module plugged into a USB port, try disconnecting it and reconnecting it. If this doesn't help, try using a different port to connect. Perhaps reinstalling the driver will help you solve this problem.

Checking the Internet connection in Windows

If the Internet is connected to your PC or laptop, but does not work, and you are absolutely sure that the reason for this is incorrect settings, then you need to perform a series of procedures that will quickly solve your problem.

You need to start reconfiguring by pinging any popular site. To do this, press the combination “Win ​​+ R”. This will bring up the “Run” window.

In the text input field, you need to enter the following “cmd” and click on “OK”. If you are not a fan of my site, you can write Google. After that, press enter and wait for the result. If everything is fine, the server will send you something like this:



If the response from the server contains the line “The connection check failed to find the nodepec-komp.com. Check the host name and try again,” then you need to type another command, for example “ping .8.8.8.8”. This is the IP address of the public DNS server from Google, which will always be available. If the computer has access to an external network, then the answer will be the same as in the picture above, but with different numbers after “answer from...”.

If a ping passes through an IP address, but does not open in the browser, then most often this indicates that there is an Internet connection, but the network does not work due to incorrect configuration of the network card, namely, the address is not registered in them or the address is entered incorrectly DNS servers. I'll tell you how to fix this a little later.

If you observe a different response from the server, then you need to check access to the router. We will also check using ping. You can find out the router's IP address on a sticker that is glued to the back of its case. Most often, the IP address of routers is “192.168.1.1” or “192.168.0.1”. The first address is registered on my router, so I received this answer:



If the router pings, but the Internet node does not, then most likely the reason lies again in the settings of the router or in the router itself.

But if the router is not available for server requests, then there is a reason to go into the settings of the network adapter on the computer. But, before doing this, disable your antivirus and firewall, if you have one. Sometimes it is these two “comrades” that cause problems with the Internet.

If after this the Internet does not work, although there is also a connection, press the key combination “Win ​​+ R” again, but now in the “open” field we write “ncpa.cpl.”.

If you have entered everything correctly, the Windows network connections window will open. In it you need to find your active connection and right-click on it, then select “properties”. In the window that opens, look for the line “IP version 4 (TCP/IPv4)” and double-click on it to open the protocol parameters .

Check “Obtain an IP address automatically” and “Obtain a DNS server address automatically”. Click OK and check the result in the browser.

If this does not help, then check the box “Use the following addresses.” You need to register the IP address from the subnet of your router. If it has IP 192.168.0.1, then set the computer to 192.168.0.2. If the router uses 192.168.1.1 , then on the PC it will be 192.168.1.2. Mask 255.255.255.0. You must specify the router address as the gateway. Register it as the preferred DNS server. An alternative DNS can be specified as the server from Google - 8.8.8.8.

In any case, watch my video on speeding up the Internet, if you apply all the settings, the Internet should work.

Increasing Internet speed to the maximum!


I hope that at least one of the methods will definitely help you regain access to the Internet. If none of the options for solving the problem helped you, then you will have to call a specialist who will determine the true cause and solve the problem. But I’m sure it won’t come to that and you’ll fix everything yourself.

If you are having problems connecting to the Internet in Windows 10, you need to determine what kind of problem you are experiencing. Most often, network access is terminated when problems arise on the part of the provider.

To make sure of this, call technical support and ask to test the connection. If everything is fine on the Internet provider’s side, you need to look for a problem on your computer or Wi-Fi connection settings.

Yellow exclamation mark for Wi-Fi and the inscription “protected”.

  • Launch the command line (press the “Win” and “R” keys simultaneously, and then enter the “cmd” command in the window that appears).


  • A black window will open, where you need to enter “netsh int ip reset resetlog.txt”, and then press “Enter”.
  • Now reboot your PC and then test the connection.

Windows also writes a message about the lack of access to the World Wide Web if the wired or Wi-Fi router has incorrect settings. There is a similar problem when the laptop connects to the Internet directly via a cable. If you have suspicions about this, then there is nothing left to do except call a specialist to set up your computer (but, most likely, you will have to set up a Wi-Fi router).

The difficulty of describing this problem in one article is that the provider may provide network access using one of several communication technologies - for example, ADSL or VPN. To connect a laptop or computer to the Internet, you need to obtain settings data from your provider, which, in most cases, is individual for each user and case. But describing them all is labor-intensive, so in such situations it is better to turn to specialists.







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