Why can't I restore my iPhone via iTunes? iCloud recovery takes too long to complete

iTunes is a program that allows you to manage your Apple devices. Like any other application, it also experiences glitches. If your iPhone cannot be restored via iTunes, then in this article you will find tips to help solve the problem. There are many reasons for difficulties with recovery, and we will talk about each of them in detail.

What to do if iTunes does not restore iPhone, iPod or iPad

Update the application. If iTunes does not restore the iPhone, then first of all you need to check for new version programs. If it is, then update to the most current version. After this, it is recommended to restart your PC.

Reboot your devices. If this error occurs, you also need to restart both the computer and the device being restored (iPhone 4s, 5s, 6, etc.). To perform this operation on your smartphone, hold down the Power key and press the Home button for ten seconds. The phone will turn off, then turn it on as usual.

Replace the USB cable. If you are unable to restore your iPhone, then this may be due to the use of a non-original cord. In this case, you need to purchase the original one. But if you are sure that the cable is real, check it for damage. If available, purchase a new one. original wire.

Use a different USB port. If you were unable to restore your smartphone and have checked your cable, try moving it to a different port on your PC. When using auxiliary devices to connect, turn them off and connect the device directly.

Reinstall the application. Sometimes users are unable to restore their iPhone due to a system failure that prevents the program from working correctly. In this case, completely uninstall iTunes (read more about this in our other article), and then restart your PC. Next, go to the official website of the developer and install the required version applications.

Method 6

Edit the Hosts file. Viruses usually make changes to this file. Therefore, check your system using an antivirus. If viruses are found, eliminate them. After this, it is recommended to restart your PC. Now perform the restore hosts file. You can read more about this on this website.

Method 7

Disable your antivirus. Sometimes the antivirus raises a false alarm. Therefore, while restoring your smartphone, turn it off. If this solves your problem, then in your antivirus settings, exclude iTunes from the list of programs.

Method 8

Restore your device via DFU mode. This mode should be used just in case of problems. First, turn off your smartphone completely, and then connect it to the PC using a cable. Next, open iTunes. To go to DFU mode First, hold the power button for three seconds. Without releasing the first button, hold down the “Home” key and hold them both at the same time for ten seconds. Then release the Power button but hold down the Home button until a window appears on the PC screen.

Method 9

Use a different computer. Perhaps the problem is hidden in your computer. Try the operation on another PC.

Method 10

Check your device for viruses using an antivirus. Perhaps it is because of the presence of viruses on the computer that the application does not work correctly.

We hope that our information helped solve the problem. If something doesn't work out for you, ask questions in the comments.

iPhone 4S restoration is nothing new compared to other Apple smartphone models. The factory reset procedure is performed using the usual methods - through iTunes and without a computer. However, sometimes unforeseen difficulties arise during restoration that require prompt resolution.

Recovery via iTunes

To avoid the appearance unknown errors When restoring an iPhone 4S via iTunes, make sure that the latest version of the program is installed on your computer. Download iTunes from the official Apple website. If you want to leave the firmware version unchanged, then download in advance required file on computer. After recovery through iTunes firmware will update to the latest version unless you specify the file manually. All data will be deleted from iPhone memory, so be sure to create a backup.

When restoring, you upgrade not only the firmware version, but also the modem version. In some cases, this leads to GPS not working and other unpleasant problems such as the inability to install official firmware on iPhone via iTunes.

To avoid such consequences, install the firmware through RedSn0w, not iTunes.

If you cannot perform a factory reset via iTunes in recovery mode, then enter the iPhone into DFU mode.

1. Connect your device to your computer.
2. Press the Power and Home keys for 10 seconds.
3. Release the Power button and continue holding the Home key for another 10 seconds.

The iPhone screen will remain black, but iTunes will display a message that the phone has been detected in recovery mode. You can start rolling back to factory settings.

Click the "Restore iPhone" button if you want to install after the rollback latest version firmware. If you have already downloaded another firmware file, then press Shift key and click "Restore iPhone". An explorer window will appear through which you can specify the path to the downloaded firmware version.

After the rollback, the iPhone needs to be configured again. There will be no data on it, since everything is deleted during recovery. You can return information from a backup copy that is created before rolling back the settings.

Recovery without iTunes

If you don’t have access to your computer with iTunes, you can reset your data through the iPhone settings.

In some cases, it is enough to reset only the settings to eliminate errors in iPhone work. If this doesn't help, back up to iCloud and reset your settings and content. All settings will return to factory settings, no user data will remain.

Data recovery

To recover deleted data, you need to have a backup copy of the information. You can do it through iTunes or directly on your iPhone, in iCloud storage. Any actions to restore and update iPhone are performed only after creating a backup to avoid data loss. To restore data to iPhone via iTunes:

Select the most recent copy. Settings and purchased content will automatically appear on the iPhone after the data is restored. Contacts, messages, photos will be returned - in general, all information that was deleted when the device was rolled back via iTunes or after resetting the settings.

Recovering data from iCloud storage available only after resetting the settings, when reactivation devices. On the screen " iPhone Settings"You need to select the "Recover from iCloud copies", and then enter your Apple ID password.

Exiting recovery mode

Sometimes after unsuccessful firmware through iTunes device cannot exit recovery mode on its own. You can restore your device to factory settings (this will help you exit Recovery), but in this case you will lose all the information that was stored in the iPhone's memory.

If there is no backup of your data, then this will be a serious loss, so let's see what other ways you can get out of recovery mode.

First option - forced reboot iPhone. Hold down the Home and Power buttons. Hold them for 10-15 seconds. If rebooting does not solve the problem and the iPhone still cannot exit recovery mode, then install the TinyUmbrella utility on your computer. For this program to work, Java must be installed on your computer. NET Framework 3.5, otherwise TinyUmbrella will not start.

The device should exit recovery mode. If TinyUmbrella doesn't help, use the RedSn0w program. Here in the “Extras” section there is a “Recovery Fix” option that will help the iPhone get out of recovery mode.

Error 2009

A crash in iTunes with number 2009 occurs when it detects a broken connection between the iPhone and the computer. Try to fix error 2009 using the following methods:

1. Use another original one USB cable.
2. Connect your iPhone to a different port, to a different computer.
3. Disconnect everything from your computer USB devices, leave only the iPhone connected.

If the problem occurs with the firmware, try installing a different version. If these methods do not help, contact service center.

Error 3014

Failure 3014 indicates that iTunes is unable to establish a connection to the server. Error 3014 (as well as 3194, 3004) is eliminated by editing the hosts file, as well as temporarily disabling the antivirus and firewall. In the hosts file (Windows\System32\Drivers\Etc) you need to delete the lines containing the address gs.apple.com. After hosts edits restart your computer - error 3014 should stop appearing when restoring or iPhone update via iTunes.

Errors 21, 27 and 29

Failures numbered 21, 27 and 29 usually occur when trying to restore an iPhone to old version iTunes. After updating the program, errors 21, 27 and 29 do not appear. A few more tips on how to remove failures 21, 27 and 29:

1. Clean the hosts file.
2. Disable your antivirus and firewall. You must ensure that errors 21, 27 and 29 are not due to incorrect settings security.
3. Try changing the connection port or use a different USB cable (relevant for errors 21 and 27).

If errors 21 and 27 will almost certainly disappear after checking the security settings and iTunes updates, then failure number 29 may be due to battery damage.

If errors 21, 27 and 29 continue to appear, contact your service center. In case of failure 29, replacing the battery helps, with error 27 universal solution no, diagnostics are required.

Errors 3194 and 3004

Typically, the cause of error 3194 (as well as 3004, 14, 48, 4013, 21 and others) is the use of an outdated version of iTunes or the content in the file hosts records redirects. Sometimes failure 3194 or 3004 occurs due to incorrect operation firewall and antivirus, so it is better to disable them for a while.

Error 3194 may also be hardware related. If error 3194 appears when the status bar is approximately 75% full, contact your service center. Error 3194 can be resolved by replacing the modem or its power supply.

Error 48

In the list of errors on the site Apple crash no with number 48. To fix error 48, try using the same methods as to fix other errors (14, 21, 27, 29, 2009, 3004, 3014, 3194, 4005, 4013) - replace the cable, use a different computer, update iTunes.

There is an opinion that error 48 is hardware related. some Apple time If a fault was detected on the device 48, I changed the components (if the phone is under warranty). There have been no official recommendations for fixing error 48 since then.

Errors 14, 4005 and 4013

Errors numbered 14, 4005 and 4013 occur when the connection is interrupted. To remove 14, 4005 and 4013:

1. Replace the USB cable. If the wire is original, error 14, 4005 or 4013 should disappear.
2. Use a different computer.
3. Connect your smartphone to a different port. Sometimes error 14, 4005 or 4013 occurs due to a damaged USB connector.
4. Update iTunes. This method is suitable for almost all errors - 14, 21, 27, 29, 48, 2009, 3004, 3014, 3194, 4005, 4013.
5. Install system updates on your computer. Outdated version Windows also sometimes causes crash 14, 4005 or 4013.

As with errors 3194 and 3004, the cause of failure 14, 4005 or 4013 may be an antivirus and extra entries in the hosts file. Use the recommendations for correcting errors 3194 and 3004 to remove 4005. If error 14, 4005 or 4013 remains, contact a service center.

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Restore via iTunes - last resort, which the user undertakes if he cannot fix one or another software glitch iPhone. Unfortunately, sometimes this procedure, in turn, is interrupted by an error. What to do if you can’t restore your device through iTunes? In this article we will answer the question.

In general, there are two ways to restore an iPhone by iTunes programs. The first method is “light” - it assumes that your device is still functional, but, for example, it’s a little buggy, and you want to remove all the bugs using recovery. In this case, you need to connect your iPhone to your PC with installed iTunes, wait until the program recognizes the device (that the gadget has been identified will be signaled by the appearance of an icon in the form of a phone in the main menu of the program), go to the “Browse” section and click the “Restore iPhone” button.

It's very simple, but there are worse situations. For example, you set your iPhone to update, but forgot that the charge was low and it turned off when the update was not completed, and now the smartphone refuses to respond to any actions, including, it will not turn on. Or, for example, you decided to install a program from an unverified source, but there was a virus there, which, again, turned the device into a “brick” that refused to even turn on. In such situations, is there a chance to return the smartphone to a working state?

Don’t be alarmed, there is a way out of this situation - you just need to transfer the device to one of emergency modes — Recovery Mode or DFU. The first is activated through the platform, the second at the hardware level. That is, if Recovery Mode does not respond, DFU will always come to the rescue.

To activate Recovery Mode, press and hold Home button, then, without releasing it, connect the device to the PC with iTunes, when the program icon and the image of the charge cable light up on the smartphone screen, release Home. At the same moment, iTunes will notify you that iPhone detection in recovery mode and will prompt you to start the recovery process.

To put the smartphone into DFU mode, hold down Home+Power, release Power after 10 seconds, connect the iPhone to the computer, and wait for iTunes to signal that the device has been detected in recovery mode (no icons should appear on the screen of the device itself!), after which we release Home and start the procedure.

What to do if iTunes failed to restore iPhone?

Unfortunately, sometimes for some reason reason iTunes The recovery procedure cannot be completed - it is interrupted by an error. Don't worry, this is not the end of the world; most likely, the situation can be easily corrected.

There can be many reasons why iTunes refuses to restore a device, but most often the problem is software in nature.

Therefore, first of all, you need to restart the program and computer, and if your iPhone is not bricked, reset it too. Perhaps after this simple step, everything will work out for you.

Software Update

If rebooting does not help, you need to make sure there are no software conflicts - first of all, check which iTunes version installed on your computer, the program may simply need to be updated. It would also be a good idea to update all other software installed on your PC. You don't even imagine how often outdated programs become the causes of certain failures.

You can update the software on a Windows PC by accessing the center through the Start menu Windows updates, and on Mac you need to go to the “Updates” section of the App Store.

Disabling security programs

Another one common reason software conflicts - too responsible job antivirus programs. Your firewall or antivirus may have listed iTunes as suspicious programs and interfere with her work. To check whether this situation is relevant in your case, disable all security programs during recovery.

Editing the hosts file

And finally, another reason for software failures is errors in the hosts file. We won’t go into lengthy explanations about what this file is and why it is needed, this is not so important in in this case. You just need to make it correct. How? In this article on the site Apple support you can read how to find and edit a file on a Mac; this article will help you find hosts on Windows, and the editing procedure will be the same as for Mac.

Hardware problems

If you are unlucky and the iPhone is not restored despite the fact that you have carried out all the measures described above, then it is time to suspect a hardware problem. First of all, you need to use a different USB port to iPhone connections. If this does not help, it may be a problem with the connecting cable - note that in this case you must use either the original cable or one marked MFi, which means “Made for iPhone”.

If everything is in order with the cable and ports and software reasons you have ruled it out, but the recovery is still interrupted, perhaps the problem is in the PC or iPhone itself. Try using another computer; if the recovery is interrupted on it too, then it’s time for you to pick up your “apple” and take it to the service center.

Let's summarize

Using iTunes recovery, you can fix certain iPhone glitches, but sometimes it is not restored. Why can't my iPhone be restored via iTunes? There can be many reasons, both software and hardware. If you were unable to fix the problem yourself, we recommend that you first contact Apple support, and if that doesn’t help, take the device to the service center and, hopefully, they can still fix it!

Hi all! Quite recently I encountered such a problem - my iPhone categorically refused to update to the new firmware version, both through iTunes and iCloud. It simply displayed the message: “The installation of the software update failed. An error occurred when loading iOS" Although in fact the update was not only available, but had already been downloaded to the device. Mystery? Even some! But I successfully found the “solution” and now my iPhone is running the latest mobile axis.

The first thing you should pay attention to is whether your device supports that version software, which you are trying to install. For example, iOS 12 and all its modifications can be installed on:

1. iPad mini 2nd generation, iPad Air and "older".
2. iPhone 5S and all subsequent models.
3. iPod touch 6.

Have you checked? Your equipment is suitable for this list? If the answer is yes, then we proceed as follows.

In the main menu, go to settings - general - profile (at the very end of the list).

Feel free to delete everything that is there.

Reboot your phone or tablet.

After removing it, everything went “like clockwork” and took a fairly short amount of time (about 20 minutes).

In any case, here are a few more points that may interfere with the installation of new software and it makes sense to pay close attention to them:

As you can see, there is nothing complicated - all the tips are quite simple and can be easily done at home. But, at the same time, their implementation will almost 100% help install the latest version of the software on your iPhone. Which means we need to act!

Addition! Updates via Wi-Fi may be hindered by a non-functioning fingerprint scanner. Is the fingerprint sensor not working on your device for some reason? Installing a new firmware version is only possible through iTunes. And one more thing - if you encounter the error “Cannot verify iOS update", then it will suit you

We bring iOS devices back to life after unsuccessful installation of iOS 11.

The release of each new major version of iOS has always been accompanied by various problems related to the transition to the update. Unfortunately, she was no exception to the rule. Many iPhone users, iPad and iPod touch encountered traditional errors upon release: black screen, eternal apple, cyclic reboots, frozen iTunes lanyard on the screen, etc. How to solve any problem that arises during iOS installation 11, explained in this guide.

About iOS 11 problems

Even when iOS 11 was not even at the testing stage, Apple promised that the update would be less problematic and more stable compared to iOS 10. Now that the final version of iOS 11 has become available to users, we can state the fact that this is indeed the case. However, there are many problems in the system, most of which are quite easy to solve. WITH full list most frequently occurring iOS problems 11 and ways to solve them you can find in.

In addition, in addition to our own unique iOS errors 11, it has the classic problems of mobile operating systems Apple systems. The latter arise due to failures during the installation of iOS 11, which can appear both during an over-the-air update and an update via iTunes, albeit much less frequently in the case of a “clean” installation of the system.

We are talking about the following very common problems when installing iOS:

• iPhone gets stuck on boot screen with Apple or iTunes logo.

• Your iPhone is performing a cyclic reboot.
• iPhone stops turning on.

Whatever the reason for the problem that turns your iPhone, iPad or iPod touch into a “brick,” it can and should be solved. Fortunately, all of these problems can be solved in one universal way.

Note: all the problems described above can be solved in several ways, but we focused on the simplest, which absolutely all users of Apple mobile devices can use.

An error occurred while installing iOS 11 - what to do

Step 1. Download free utility PhoneRescue on official website of the program .

Step 2: Install and launch PhoneRescue.

Step 3. Select a section iOS Repair Tools and click the arrow in the lower right corner of the screen.

Step 4. If your iPhone, iPad or iPod touch is already in recovery mode, for example, the Apple or iTunes logo appears on the screen, the utility will detect the device automatically. If not, then you must manually switch to recovery mode. To do this, turn off the device and remove the USB cable from it, hold down the Home button and connect it to the computer with a USB cable while holding the button.

Step 5. Select a recovery type from two options:

• Standard Mode - fixes most software errors, including freezing on Apple logo, iTunes, cyclic reboot, etc.
• Advanced Mode - recovers mobile devices stuck on the Apple logo and black screen, as well as software errors, without data loss.

Step 6. On the next screen, PhoneRescue will automatically detect the model and iOS version device connected to the computer. If this does not happen, you will need to manually specify the device type (iPhone, iPad, or iPod touch), model, model number, and installed software version.

The model number of your mobile device can be found on the back cover of the device.

Step 7. Once the device information is entered correctly (automatically or manually), click Download to start downloading the current firmware to which the restoration will be performed. Wait until the download completes.

Step 8. Immediately after the firmware is downloaded, the recovery of your iOS device will begin. Wait for it to finish. Important! Do not disconnect your iPhone, iPad, or iPod touch from your computer until the recovery process is complete.

Ready! Yours mobile device it will let you know when the recovery is complete - it will turn on, requesting activation and initial setup. Like this in a simple way, without having to search and download the required firmware manually, and also excluding any interaction with iTunes, which is hated by many, is performed iPhone recovery, iPad or iPod touch after software failures.

Due to a glitch during the installation of iOS 11, some information from your device may be deleted. Moreover, if it has not been previously created backup copy missing data, there is a risk of losing it forever. However, it is possible to restore content deleted during a failure, using the same utility.

How to recover data deleted if iOS 11 installation fails

Step 1: Connect your iPhone, iPad, or iPod touch to your computer.

Step 2: Launch PhoneRescue, press Recover from iOS Device and an arrow in the lower right corner to begin the process of recovering deleted data from the device.

Step 3: Select the types of data you want to recover. PhoneRescue allows you to recover contacts, call history, messages, notes, reminders, photos, videos, music, books and other various content. Once you have made your selection, click " OK».

Step 4: Wait until the process of recovering deleted files from your device due to a failed iOS 11 installation is completed.

After the analysis is completed, select the data that you want to recover and click on one of the buttons on the right top corner. The button with the image of a smartphone is responsible for restoring data directly to the device, with the image of a computer - to the memory of your computer.
Ready! You have recovered data deleted due to a software failure during the installation of iOS 11. It is noteworthy that recovery from such a failure thanks to PhoneRescue almost all are subject to deleted files, since they were erased quite recently.