Why is it not downloading on the play store? How to fix "Waiting for download" on Google Play

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Buying used or new chinese smartphone, be prepared for the fact that it may not have the Play Market and other Google services. In such cases, you have to install software with his own hand. There is nothing complicated about this, but sometimes situations arise when such software completely refuses to install on a mobile device. Let's figure out what to do if the service is not installed Google Play on Android.

Ways to resolve errors with Play Market installation

Problems with installing Google Play services may arise for the following reasons:

failure of the operating system;
using inappropriate firmware;
damage installation file APK;
incorrect deletion of something previously available on the gadget Play Market A;

To eliminate these reasons, you can resort to the following methods:

Download another installation file Play Market.
Non-standard installation of Google Play.
(tablet).

If the Play Market is not installed on your gadget, the first thing you need to do is download another one from the Internet APK file. At the same time, you should look for it on well-known and trusted resources (for example, on the website 4pda.ru).

The cause of the error may also be a single malfunction in Android. Therefore, your next action should be re-installation Google service. If this did not help install the Play Market, then the problem is more serious and needs to be dealt with using more radical methods.

Reset the system to factory settings

When considering why the Play Market is not installed on Android, it should be noted that the reason lies in the conflict Google services with the software available on the device. Any program located on the device can act as a conflicter. In this case optimal solution The problem is resetting the OS to factory settings:

A Hard Reset will entail erasing all user data from the phone. Therefore, first important information It is recommended to copy it to a safe place (for example, to a PC).

Custom Google Play installation

If after the Play Market is still not installed on your smartphone, you can try downloading it in a non-standard way. The fact is that Chinese devices may not have GApps service. In this case, a regular installation will not lead to the desired result.

We will use the Mobile Go file manager as the installer. The procedure will be as follows:

After completing the described steps, Play Market on Android should work.

Cleaning your mobile device from residual files

If the phone was bought secondhand, that is, it was already used before you, it is possible that former owner I previously installed the Play Market on it. In this case, deleting the application before selling the device could have been done incorrectly or not completely, as a result of which the residual files. They are the ones that can cause a failure when re-installing Google services.

Usually residual files are hidden in data folder. Since it is a system file, access to it is possible only if the user has root rights. In addition to the rooting program, you will also need a file Root manager Explorer, which works great with system directories.

With the spread of smartphones running Android OS, a large number of problems that the user must periodically encounter. One of these common troubles is all sorts of difficulties with the operation of programs in the Google Play service. They may not download or install; errors appear when trying to update already downloaded software. All this even in isolated cases It irritates users, and if repeated constantly, it can create situations where the phone simply cannot be used normally.

If you are faced with this kind of trouble, then do not despair - in most cases, all of them are easily fixable and do not pose a serious problem.

If applications do not download

The very first thing that can cause inconvenience in using a smartphone is that if you want to download programs from the Market, it refuses to do so. Here are the possible main reasons and their solutions:

Problems with internet connection. Do not rush to blame the device or operating system, comical cases often arise when the phone is connected to an inactive Wi-Fi hotspot, mobile Internet with very bad signal or the gadget user simply forgot to enable any type of Network connection on the device;
Internal The device's memory is full. It often happens that smartphones with a small amount of memory quickly become filled with all sorts of files and there is simply nowhere to install new applications. You need to check how much space is available and, if necessary, free it from unnecessary programs;
Incorrectly installed date and time on the smartphone. Some gadget models may show outdated date and time data after a reboot or a long shutdown. This creates a conflict between the device and online service and the latter refuses to work normally.

These are the main problems preventing normal operation many Internet applications, in particular Google Play.

Updates don't work

Usually the reasons for refusal to download, install and update programs are the same, they simply appear on different stages use of software. If problems arise with already installed applications in the form of incorrect operation or lack of updates, then the following recommendations can help:

Most often the main problem lies in incorrect operation servicesGoogle Play. They are installed on every Android gadget as separate application and periodically ask for updates. If the problems in question occur, then you need to try deleting the old data of this application and updating it again. This is done simply: you need to go to the phone section “ settings", find the application item and select Google Play services. Next, in the settings, select “ Uninstall updates" After this, you should go to the Play Market and update this program again;
Problems with accountGoogle. Fixed by registering a new account. It’s very easy to do: settings, accounts and then add new Google account;
Another rather banal reason for most malfunctions of this kind is the device needs a reboot. Surprisingly, after this simple action Most problems disappear on their own.

These are the main causes of problems with installing and updating applications from the Play Market and options for solving them. It's simple, you just need to spend a little time and attention.

Google Play is the only one official store applications for devices on Android system. But when I try to download new game or the program often experiences errors and crashes.

If the Play Market does not download anything, then in most cases the device does not have enough memory. Or the program may download, but the smartphone will not have enough space to install it.

Please note that some applications can only be installed on internal disk devices. At the same time, the declared volume internal memory may differ from the actual one, since some part will be occupied by system files. Pay attention to this parameter when purchasing.

If the files are not downloaded completely

Why does “eternal” loading occur and errors appear?

The application may not install and may freeze during the loading phase due to problems with the device itself: clogged cache, too many running programs, physical wear and tear, update error.

Play Market is also an application and it may not always work correctly. Problems often arise if the cache is full or the update is installed crookedly. In such cases, Google Play begins to produce various errors.

The download may freeze if several applications are downloaded. The device simply does not have enough resources to download simultaneously. Cancel all processes and start again, but one at a time. The same thing happens if an application update is running.

Other reasons

Mostly errors during downloading may appear:

if the date is set incorrectly;
the download manager is disabled;
Incompatible applications are installed;
The system is not updated.

Let's look at the most common causes of errors and failures in work Play Market, and what to do with them.

Freeing up memory

Memory problems are the most common reason errors when downloading applications. Remove unnecessary files.

If after deleting there is still not enough space, then delete something else. Music and photos can take up a significant portion of memory:

Installation on SD card

By default, all downloaded applications are installed in the device memory. But it is not always enough, so you need to specify an SD card for installation. For this:

Please note that some developers prohibit installing applications on a third-party drive.

How to transfer files to SD card

To free up internal memory, you can transfer some applications to the drive:

For some applications, the transfer button will be inactive, and move them to a USB flash drive standard means it is forbidden. But there is a way to get around this ban. This requires root rights.

Gaining administrator rights gives access to system files, and if you accidentally change system files, your smartphone may stop working completely. If you are unsure of your competence, then it is better not to resort to this method.

To obtain root rights, use the KingRoot program or Kingo Root. Download the apk file and install the application manually. After you open administrator rights, you need to download another application that will transfer files to the SD card. There are many of them, we will look at one of the popular ones - Link2SD.

Please note that after transferring to a USB flash drive, program widgets will stop working. Also, when connected to a computer, applications on the SD card will not appear.

If the problem is with the device

First of all, try restarting your phone or tablet, this may solve the problem. If not, then you need to clear the cache.

Temporary files only slow down the system and take up extra space. From time to time you need to clear the cache so as not to clog your device with garbage.

To clean you need:

You can also use to clear the cache third party programs, for example, Clean Master.

And the most radical way would be to return the device to factory settings. To do this, go to settings and select “Backup and reset”. Before doing this, be sure to remove the SD card and copy important files.

This method can be used if nothing helps at all, since with a “hard reset” the user loses all his data.

Troubleshooting problems with the Play Market

Many errors arise due to the incorrect operation of the Play Market itself. To correct the situation you need:

After these steps, you need to re-enter your account login and password in the Play Market.

Troubleshooting internet problems

You can identify a weak Internet connection by the following signs:

download does not start;
The download has started, but the download bar shows 0%;
Play Market freezes when loading;

To make sure there is no internet connection, try opening any page in your browser. If there is no connection:

Please note that when using mobile Internet, downloading large files may take a long time. In this case there is no problem, the download progress will change very slowly.

If applications are not downloaded via the mobile Internet

If through Mobile Internet applications are not downloading, then perhaps you have a ban on using downloads when mobile connection. To remove the ban, you need to use standard application"Downloads" (if you have it on your device):

Go to the menu.
Open the Downloads app.
Go to settings.
Uncheck the box next to “Upload via Wi-Fi only.”

Date and time settings

If you have installed wrong date on the device, then most applications will not work, including Google Play. The fix for this problem is simple:

After these steps, Google Play should start loading applications normally.

Updating the system

In the absence of system updates, the Google Play application may lack some components to work correctly. To fix this:

Incompatible applications

Some applications can affect the operation of Google Play. Basically these are various burglars. The most popular of these is Freedom for in-game purchases. The solution in this situation is simple: you need to remove conflict program. To do this you need:

Go to settings.
Open "Applications".
Find the program you need.
Click "Delete".

Enable "Download Manager"

When the Download Manager is disabled, the device cannot download anything, including through the Play Market. To enable:

How to avoid problems in the future

Most download problems are caused by the user. To always download apps safely, you need to keep your device in order:

regularly clean the cache and other garbage;
delete unnecessary files;
install updates on time;
do not download dubious applications.

Video: fixing basic errors in the Play Market

The problem of downloading applications from Google Play is in almost all cases easily solved, even if the user is not very well versed in the issue. After troubleshooting, the main thing is not to forget to maintain the device in working condition so that there are no malfunctions in its operation.

PlayMarket is considered quite reliable and stable program, however, in some cases it can also fail in ways that are not entirely understandable to the average user. Moreover, restarting the application does not help - the user again returns to the screen with an error message or to the download status bar frozen in one place. If the PlayMarket installed on your device does not download applications, you should, which will not require much time and effort.

A simple solution

If the program that provides access to online storage does not download applications, you should start by restarting the device. In some cases, the reason is a lack of free random access memory, which can be cleaned in this way. If this does not help, try also connecting to another free location. Wi-fi access, or clear the settings of the current one and join it again. This will help you ensure unhindered access that may be blocked as a result of incorrectly entered settings or the presence of certain blockages.

In addition, check the clock and date - in some cases, Google online services do not want to work with a device that has incorrect settings. specified parameters. If GooglePlay does not download applications, then you should just use one of the online time servers. By the way, this problem is quite common - about a third of users encounter it.

If you download using and the device does not download applications, then it is worth checking that the settings are set correctly. For those who do not have extensive knowledge in this area, it is better to immediately call the technical support service of your mobile operator, and ask to send the required parameters in a message - they will be applied automatically. In some cases, the solution may be hidden in the “flight mode” installed on the device. This problem is especially relevant for tablets, whose owners very rarely check communication settings.

If it doesn't help...

If the Play Store does not download applications, despite all the measures you have taken, it is worth trying by deleting from it all information related to the store Google programs. Going to settings, open the “Applications” section, and in it - the “All” tab. Now you will need to find two programs: PlayMarket and Google Services Framework. In both cases, you must use the “Erase data” menu item. In addition, in the case of PlayMarket, you also need to additionally click the “Clear cache” button. Also pay attention to the internal memory of the device, clearing it and ensuring space for downloading.

If Google Play does not load applications even after these steps, try rolling back to the previous version of the program. This will help eliminate possible mistakes related to its incompatibility with your device. Alternatively, you can try completely uninstalling PlayMarket and then installing it again, selecting the previous version. As a rule, this method helps even when all other actions were ineffective. Finally, you are left with the “last argument” - after which all applications are guaranteed to restore their functionality.

Quick help

If you can't download an app using the PlayMarket service, don't panic. It is enough to use the simplest, which help in almost 80% of cases. And only when all of them have not brought the desired effect, is it worth moving on to more serious actions that involve interfering with the software.

Cache memory errors or failure in system application settings

Google Play, like many other applications, uses a cache (a special place for storing frequently used data for fast loading in memory). It contains information about recent actions in a programme. If an error creeps in, the Play Market will reproduce it until the data in the cache is updated.

To speed up this process, clear the Google Play cache manually:

Open Android Settings.
Go to the "Applications" section.
Find Google Play Market in the list of programs.
Tap the Erase Data and Clear Cache buttons.

If the Play Store still does not open, restart your device.

If update errors occur installed applications do the same with " Google Play Services«.

In addition, to download new programs and install updates to old ones, you need correct work « Download Manager" And " Application manager. Normally, both should be in the list of running programs.

Update errors

If the problem with opening occurred immediately or a short time after installing a more recent version of Coogle Play, roll back the program to the previous installation. Along with the Market update, remove the Google Play Services update.

The uninstall updates button is located in the same menu as the clear cache options.

If there is no such button, it means that the program has never been updated ( previous versions are missing).

Problems with the user's Google account

The inability to access the Play Market often occurs due to problems with the user account. You may have recently changed your password mailbox gmail.com, to which your profile is linked, or there was a failure on the Google server and Android stopped recognizing you.

To restore access to your account, connect your tablet or phone to the Internet (via a SIM card or Wi-Fi), go to “Settings” and open the accounts section. The screenshot below shows what the Gmail sync issue looks like.

If you see the same picture, open the menu of this section and tap “Sync now”.

If the error persists, delete account Google on your phone (the button is here) and create it again. Or get yourself another gmail.com account and log in under it.

Installation errors or corruption of the program executable file

Often the failure is manifested by constant messages “An error has occurred in the Google Play Market application.” It pops up when the user tries to launch the application or perform any action in it (search, download). And in some cases - by itself, when some of installed programs decides to check for an update in the background.

You can try to deal with this error using the methods described above. If all else fails, the following options remain:

Perform a system restore from backup copy(if you created it in advance, for example, in the Android gadget management program for Windows MyPhoneExplorer).
Remove Play Market from your device and install it again. For this you will need root rights(received in advance).
Perform a factory reset on your tablet or phone (Hard Reset/Wipe).

How to reinstall Play Store

Download or copy the executable Google file Play Market in .apk format from a properly working Android phone or tablet.
Activate on problematic device permission to install applications from unknown sources. The option is located in the Security or Protection menu of the Settings app.

Transfer the file to the problematic device and start the installation (touch it with your finger).
If nothing happens or you see the message again Play error Market, open the \data\app\ directory and place the file there.

By the way, to remove the faulty copy of the Market and reinstallation you can use the same MyPhoneExplorer. After synchronizing your phone with the program, go to the “Files” - “Applications” section, click the line highlighted in the screenshot and click the “Delete” button.

Next click on top panel"Download application" icon and specify the path to the .apk file.

Viral infection

There are modifications of malware that block the launch of the Android Market so that the user cannot download the antivirus, or even remove original file and replace it with an infected copy. We talked about what to do in such cases in the article about ways to remove viruses on Android.

After scanning with an antivirus, when malware will be neutralized, you may have to replace the infected Play Market with a clean one.

Play Market is not installed

Today on Russian market Android smartphones appeared without pre-installed Google services. In particular - products Chinese manufacturer Meizu, for example, Meizu M3 Note, Meizu M3 Mini and other models. Devices purchased in our country make it possible to easily correct this shortcoming by installing the necessary equipment using another application.

So, to install the Play Store on your Meizu device, tap the “Best” application icon. It contains a selection of available for fast download programs, including Google tools. Tap the "Install" button under the " Google Services" After installation, reboot the device.

Application conflict

Some users learned that some Android programs may not work well with Google Play after installing Freedom. “Freedom” is an application for bypassing the official authorization service for users making purchases in game stores. Thanks to this, dishonest players have the opportunity to purchase virtual goods without paying.

If collaboration Freedom and Play Market on your device is impossible, you will have to give up something.

Blocking Google Play Market access to network resources

Sometimes Freedom does not block the launch of the Market, but prevents it from connecting to the Internet. When trying to download something, the user sees messages: “The program was unable to contact Google servers" or " Network connection missing, please try again later."

If you have root rights, solving the problem is not difficult - just make adjustments to system file Hosts (on Android it performs the same function as on Windows - it maps domains to IP addresses). The file is located in the \system\etc\ folder. You can get into it either through the Android root explorer (for example, “Root Explorer”), or through the already familiar MyPhoneExplorer running on a Windows machine.

Open hosts file with help text editor, for example, notepad, and delete all entries from it except “127.0.0.1 localhost”. Save without extension by selecting the file type - “All files”.

If network connection errors are not related to Freedom, check your security software settings. It's possible that Market's access to the network is blocked by a firewall.

Firmware corruption and hardware failure

The most difficult case. A fatal firmware failure or hardware malfunction of the device can be assumed in the following situations:

The problem arose after an adverse impact on the device: unsuccessful firmware update, falling, connection to a faulty charger, etc.
Along with the Play Market, other applications have stopped working or the failure occurs haphazardly: the program sometimes works, sometimes it doesn’t.
There are other symptoms of a malfunction - freezes, spontaneous reboots, shutdowns, overheating, inadequate load on resources.
The above tips did not help solve the problem. It remained even after resetting the settings to factory settings (wipe).

There are only two ways out of this situation - reinstall the firmware yourself or entrust diagnostics and repairs to service specialists.