The input to the gaming mouse does not work well. Wireless mouse does not work: what to do

Sometimes Windows user 10, 8 or Windows 7 may encounter the fact that his computer (or laptop) does not see the mouse - this can happen after system updates, hardware configuration changes, and sometimes without any obvious previous actions at all.

This instruction will detail why the mouse does not work on a Windows computer and what to do to fix it. You may find this manual useful during some of the actions described in the manual.

The main reasons why the mouse does not work in Windows

First, let's talk about the factors that most often cause the mouse to not work in Windows 10: they are relatively easy to recognize and correct.

The main reasons why a computer or laptop does not see the mouse are (later all of them will be discussed in detail)

1. After updating the system (especially Windows 8 and Windows 10) - problems with operation USB drivers controllers, power management.
2. If this is a new mouse, there are problems with the mouse itself, the location of the receiver (for a wireless mouse), its connection, or the connector on the computer or laptop.
3. If the mouse is not new, the cable/receiver was accidentally removed (check if you haven’t already), a dead battery, a damaged connector or mouse cable (damage to internal contacts), connection via a USB hub or ports on the front panel of the computer.
4. If the computer's motherboard has been replaced or repaired, the USB connectors are disabled in the BIOS, the connectors are faulty, or they are not connected to motherboard(For USB connectors on the body).
5. If you have some kind of special, terribly sophisticated mouse, in theory it may require special drivers from the manufacturer (although, as a rule, basic functions work without them).
6. If we're talking about oh completely working bluetooth mouse and laptop - sometimes the cause is accidental press Fn keys + airplane_mode on the keyboard, enabling Airplane mode (in the notification area) in Windows 10 and 8, disabling Wi-Fi and Bluetooth. More details - .

Perhaps one of these options will help you figure out what is causing the problem and correct the situation. If not, we try other methods.

What to do if the mouse does not work or the computer does not see it

And now about what exactly to do if the mouse does not work in Windows (we will talk about wired and wireless mice, but not Bluetooth devices- for the latter, make sure that bluetooth module turned on, the battery is “intact” and, if necessary, try pairing the devices again - remove the mouse and connect to it again).

To begin with, very simple and quick ways, allowing you to find out whether the problem is in the mouse itself or in the system:

These are the main methods that can help when the problem is not Windows. However, it often happens that the reason is precisely the incorrect operation of the OS or drivers; it often occurs after Windows updates 10 or 8.

In these cases, the following methods can help:

1. For Windows 10 and 8 (8.1), try and then reboot (reboot, not shutdown and turn on) the computer - this may help.
2. Follow the steps from the instructions, even if you do not have such codes and unknown devices in the manager, code errors or “USB device not recognized” messages - they can still be effective.

If none of the methods helped, describe the situation in detail, I will try to help. If, on the contrary, something else worked that was not described in the article, I will be glad if you share it in the comments.

Regardless of what type of pointing device is used, sometimes problems may arise due to the fact that the mouse cursor does not move, but the mouse works. What are the reasons and how to eliminate the consequences of the problem, read on.

The mouse cursor does not move, but the mouse works: reasons

When starting to consider the reasons, we need to focus on dividing these devices by type. The easiest way to troubleshoot problems is when using standard devices connected to computers and laptops using a special plug or via USB ports.

In the case of wireless pointing devices or non-standard models intended for gaming, there may be many more reasons why the mouse buttons work but the cursor does not move.

However, some of the most common problems include the following:

• surface contamination;
• incorrect connection or switching on of the device;
• incompatibility and other problems with the USB port;
• incorrectly installed, missing or outdated drivers;
• exposure to viruses.

The mouse cursor does not move, but the mouse works: what to do first?

In the very simple case First you need to inspect the bottom surface of the device. If there is dirt on the underside, it must be removed. Very often, it is precisely because of this that it is impossible to perform any actions with moving the cursor on the screen.

In some cases, when the mouse cursor does not move but the mouse works, the problem may be due to a momentary software glitch. In this case, you can try to revive the mouse by simply rebooting the entire system. Please also note that if there is an inoperative BIOS devices does not produce warning signals.

In case of wireless devices The problem that the mouse cursor does not move, but the mouse works, may be due to a weak battery. It needs to be replaced. Another reason is that the device is not turned on correctly. In many manipulators, in addition to turning on a special button or power slider on the bottom surface (with reverse side), you also need to click on the left mouse button (this also applies to sleep mode, into which the manipulator goes when the computer or laptop is turned off). For Bluetooth devices, make sure that the corresponding module is active. For Wi-Fi, you may sometimes need to log into your router and change the protocol to 802.11g.

Sometimes the reason the mouse cursor doesn't move but the mouse works may be because it's plugged into the wrong USB port. As a rule, on any modern computer or laptop has several such connectors USB standards 2.0 and 3.0. This also needs to be taken into account.

Finally, you can check the functionality of any type of device quite simply by connecting it to another computer terminal. If it works, then the problem is user system. Otherwise, the main problem may be the drivers.

Changing the driver

For standard devices The system installs the drivers itself. But for some gaming mice they are supplied complete with the manipulators themselves, and must be installed manually. In such a situation, the drivers need to be reinstalled or updated. But what to do if the cursor doesn’t move?

This is where knowledge of entering commands and using switching between various functions, applications and system sections using the keyboard. For quick access To access the “Device Manager” you need to use the console call “Run” (Win + R), in which the command devmgmt.msc is entered, after which in the manager itself, movement is carried out using the arrow buttons and tabulator. You can also use the Start menu, opened with the Win key. Functions are called and confirmed by pressing buttons using the enter key, and the Esc key is sometimes used to cancel actions.

When reinstalling the driver, the system will need to indicate its location ( removable media or a folder on your hard drive) rather than using the recommended installation from the database Windows data. Once driver integration is complete, it is advisable to reboot the system, although this is not always required.

Conclusion

It remains to be said that the cause should be looked for exclusively taking into account a certain type of device. But in most cases, if the mouse cursor does not move, but the mouse works, and the problem is not related to software glitches or physical breakdown the mouse itself (or damage to the integrity of the connection cord) - at least one of the above-described means will restore the operation of the manipulator. Problems with viruses were not touched upon here, since every user should take care of security first.

Users sometimes encounter this problem when the mouse stops responding to clicks. For what reason could this problem occur? How can you deal with such a task? What features? this process Is it recommended to pay attention? In some cases, the mouse may be influenced by factors that have absolutely nothing to do with input devices. The user can immediately carry faulty element for diagnostics system administrators. This is a completely logical decision, but there is still no need to rush. You can try to figure out on your own why the mouse does not respond to clicks, and try to cope with the problems without outside help.

The mouse does not respond to clicks: clogged

The first and most common reason for the lack of response to clicks is simple clogging of the equipment. If the mouse refuses to respond to a click or does it every other time, then it is recommended to check it for cleanliness. Problems such as clogging can be eliminated only with completely new equipment. If the device has already been working for some time, then if there are problems with the mouse, you can clean this component. This is not so difficult to do, and the result will not take long to arrive. When the user gets rid of all the dirt that has accumulated under the mouse buttons, it will work at full capacity.

Mouse does not respond to clicks: malfunction

We considered only one scenario. There are actually many options. What to do if the mouse does not respond to clicks? The equipment is most likely located in out of order. This is true for any devices, both new and those that have been working for some time. If the equipment is faulty, it is recommended to take it to service center. Here technicians can check the device and tell whether it can be repaired. If yes, then you can safely leave the mouse until the problem is fixed at the service center. Otherwise, you will have to completely change the input device.

Functionality check

Even if the mouse is cleaned of dust and dirt and still does not respond to responses, you can still check its performance. To do this, it is recommended to connect the device to another computer, install drivers for the equipment and make sure that everything is working properly. This technique makes it possible to make visits to service centers with specific complaints. Using such a check, you can find out the sources of failures and problems.

What other options are there for the development of events? What should you pay attention to in other situations?

Connectors and sockets

What to do if the mouse refuses to respond to clicks? First of all, don't panic. This problem is common among many users. Sometimes the problem lies in the technical part. However, it does not pose any danger to the operating system or computer. Possible reason A damaged connector may become a problem. If the socket to which the equipment is connected is damaged, then contact between the mouse and the manipulator may be established only once. There is only one way out of this situation - try connecting the mouse to a different socket. This is the only way to fix the problem. It is worth noting that the connection connector on the device may also be damaged. The best way correct the situation in in this case there will be a purchase new mouse. As a rule, connectors cannot be repaired. After the repair work has been carried out, they still break down, and quite quickly.

Drivers

What to do if the mouse stops responding to mouse clicks or does it every other time? There can be many options for the development of events. As mentioned earlier, problems are often technical in nature. However, there are exceptions. The layout that will be discussed below is typical for gaming mice. The problem usually lies with the drivers. This software is responsible for recognizing devices in the operating system. Complete absence given software or old version can lead to the fact that mice will work only once or may not be detected by the computer as available equipment at all. In this case, you will only need to install drivers on your computer (usually they are already included with the mice). You can also try updating existing drivers. After this you should reboot operating system. If these procedures brought positive result, then you don't have to worry. If the mouse refuses to work, then you need to further look for the source of the problem. There are many alternatives.

Touchpad

Only laptop owners may encounter this problem. There is a cursor on the screen, but the mouse does not always respond to clicks or refuses to work at all? You can try to check the operation of the touchpad. If it functions normally, it is recommended to disable this component. The whole problem is that some operating system builds and laptops do not support simultaneous operation of the mouse and touchpad. As a result, a hardware conflict occurs. The mouse refuses to function normally. When the touchpad is disabled, the connected device will return to full functionality. You can continue to use the mouse. And don’t be surprised if the problem arose suddenly. No one is immune from such situations.

CPU

If the mouse does not respond to clicks, then the problem may lie elsewhere. Slow response from input/output devices in some cases can be explained by high processor load. Why can it be observed on a PC? similar phenomenon? There are many options for the development of events. The most common ones include the following:

— a large number of functioning programs;

- PC mismatch system requirements operating system;

— exposure to viruses and other harmful objects;

— long work equipment without rebooting or shutting down;

- lack of hard disk space for normal operation operating system.

In any case, it is necessary to provide offload to the processor. In this case, the user is recommended to close numerous programs that run in background. You can also restart your computer. It's better to let him rest for a couple of hours. After this, the user must resume attempting to connect the pointer. The problem should go away.

Exposure to viruses

What to do if the mouse does not respond to clicks? As mentioned above, the real cause of problems with equipment may well be the activity of viruses. A computer infection may well lead to this phenomenon. What to do in this case? You need to try to cure your computer. If this problem occurs when working on a laptop, then the touchpad will save you. Using the touchpad, you can easily control the cursor and PC. Antivirus program will be able to find and disinfect potentially dangerous files. If this fails, the user will be prompted to delete the document. When you can’t control the cursor at all, the computer is usually taken to a service center. They will be able to quickly cure your system of all viruses, without causing any damage to the owner’s data.

Incompatibility

If the mouse refuses to respond to clicks, then it is recommended to pay attention to the system requirements. The problem may lie in the fact that all modern equipment has certain system requirements for the computer. Failure to meet system requirements may prevent the device from operating. Or it will function unstably. If an incompatibility with the operating system is detected, the problem can be solved in several ways. The user can either change the operating system or change the connected equipment. In practice, the second option is most common. It is recommended to devote Special attention compatibility issues for owners of devices running the Windows 10 operating system. A lot of equipment today conflicts with this operating system. Therefore, it should not be surprising that the operating room Windows system does not respond to mouse clicks. What to do in this situation? It was already said earlier that it is necessary to either change the operating system or change the connected equipment. What exactly to do in this case? Everyone decides this for themselves.

Power supply

The last reason why a mouse connected to a computer may not respond is incorrect settings power supply This problem usually occurs on laptops. It is recommended that you go into your power settings and disable the feature that allows disabling USB ports. It is to them that information input/output devices are directly connected. Then you need to save all settings and restart your computer. After this, as practice shows, the mouse works better. It's actually not that difficult. It's enough to just go through everything available options. Then you will be 100% able to figure out why the problem arose. There is no need to rush into purchasing new equipment. It is likely that it will be possible to do without this. If the user doubts his abilities, then he can immediately carry the computer and faulty equipment to the service center. They will quickly help you diagnose the problem and fix the problem.

It's hard to believe now, but not so long ago computer mouse was just additional accessory, which was not present in all computers. Now it’s even impossible to imagine working without this device: without a mouse, some users even find it difficult to turn off the computer. Let's look at how you can try to restore a non-working mouse and how to get to the Windows settings necessary for this from the keyboard.

This is the most unpleasant situation in which inexperienced users often get lost. Let's take a closer look at what to do in this case.

Checking the wires

First of all, we do the most obvious thing - check the connectors and leads. If you have pets, be especially careful: pets love to snack on them. Unplug the connector from the USB port and plug it in again, or better yet, switch the mouse to a different port if possible.

Changing the battery

If your device is wireless, replace the battery (or recharge the battery). The most interesting thing: this most obvious recommendation is usually the most often neglected.

Fixing the problem using the Windows system program

To find and fix problems with the mouse in Windows there is a special system utility. If the LED of a non-working mouse is lit, it is quite possible to use it. To do this we do the following:

In the “Run” window (Win+R) write the command control .

Moving through the elements of the control panel using arrows or tabs, go to the “Devices and Printers” item and press “Enter”.

Moving again in the same way, go to our mouse and press the combination “Shift + F10”.

Using the arrows, go to the “Troubleshooting” menu item and press “Enter.”

We follow the instructions of the wizard and reboot when it finishes its work.

Reinstalling the driver

Mouse malfunction may be due to incorrect driver. To check, launch Device Manager (command devmgmt . msc in the Run window).

In the manager that opens, go to the list of devices using the “Tab” key and, using the up and down arrows, find the mouse. Expand the section (right arrow), find the required device, go to it and press “Shift+F10”. Next, select “update drivers”.

We wait for the end of the procedure, reboot and check the result.

Checking work on another PC

If all the methods described above did not help, check whether your device will work on another computer. If not, it's time to replace it.

The cursor moves, but incorrectly

There are situations when the cursor moves too slowly or, conversely, too quickly. The reasons may be as follows.

Greetings to all!

Not long ago I observed a very interesting (even funny) picture: at work one guy, when his mouse stopped working, stood and didn’t know what to do - he didn’t even know how to turn off the PC... Meanwhile, I’ll tell you, many actions that users do with the mouse can be easily and quickly done using the keyboard. I will even say more - the speed of work increases significantly!

By the way, I fixed the mouse for him quite quickly - that’s how, in fact, the topic of this article was born. Here I want to give some tips on what you can try to restore the mouse's functionality...

By the way, I will assume that your mouse does not work at all - i.e. The pointer doesn't even move. Thus, in each step I will provide the buttons that need to be pressed on the keyboard to perform this or that action.

Problem #1 - the mouse pointer does not move at all

This is probably the worst thing that could happen. Since some users simply were not prepared for this at all. Many people don’t even know how to enter the control panel in this case, or start a movie or music. We'll deal with it in order.

1. Checking wires and connectors

The first thing I recommend doing is checking the wires and connectors. Wires are often chewed by pets (cats, for example, love to do this), accidentally bent, etc. Many mice, when you connect them to a computer, begin to glow (the LED lights up inside). Pay attention to this.

Also check USB port. After you have corrected the wires, try restarting your computer. By the way, some PCs also have ports on the front side system unit and on the back - try connecting the mouse to other USB ports.

In general, basic truths that many people neglect...

2. Battery check

This applies to wireless mice. Try either changing the battery or charging it, then check again.

3. Troubleshoot mouse problems using the wizard built into Windows

Windows OS has a special wizard that is specifically designed to search and automatic elimination various problems with the mouse. If the mouse's LED lights up after connecting it to the PC, but it still doesn't work, then you need to try using this tool in Windows (before buying a new mouse).

1) First, open the execute line: press the buttons simultaneously Win+R(or button Win, if you have Windows 7).

2) In the execute line, write the command Control and press Enter.

3) Next, press the button several times TAB(on the left of the keyboard, next to Caps Lock ). You can help yourself arrows. The task here is simple: you need to select the section " Equipment and sound". The screenshot below shows what the selected section looks like. After selection, just press the key Enter(this will open this section).

Control panel - equipment and sound.

5) Next using the buttons TAB and arrow highlight the mouse and then press the button combination Shift+F10. Then you should see a properties window containing the coveted tab " Troubleshooting" (see screenshot below). Actually, open it!

To open the same menu: select the mouse (TAB button), then press the Shift+F10 buttons.

By the way, after checking there may not be any instructions for you, but your problem will be fixed. Therefore, at the end of the check, click the finish button and restart your PC. Perhaps after a reboot everything will work...

4. Checking and updating the driver

It happens that Windows incorrectly detects the mouse and installs the “wrong driver” (or there was simply a driver conflict. By the way, before the mouse stopped working, did you not install any hardware? Perhaps you already know the answer?!).

To determine if everything is ok with the driver, you need to open device Manager.

1) Press the buttons Win+R, then enter the command devmgmt.msc(screenshot below) and press Enter.

2) Must open "device Manager". Pay attention to whether there are yellow exclamation marks next to various types of equipment (especially in front of the mouse).

3) To update the driver: simply using arrow and TAB buttons highlight your device, then press the buttons Shift+F10- and select "update drivers"(screen below).

4) Next, choose automatic update and wait for Windows to check and install the drivers. By the way, if the update does not help, try removing the device (and the driver along with it), and then installing it again.

5. Testing the mouse on another PC or laptop

The last thing I recommend when similar problem- this is to test the mouse on another PC, laptop. If she doesn’t make money there, there’s a high probability that it’s the end for her. No, you can try to get into it with a soldering iron, but what do they call " game - not worth the candle".

Problem No. 2 - the mouse pointer freezes, moves quickly or slowly, jerkily

It happens that the mouse pointer seems to freeze for a while, and then continues to move (sometimes it just moves jerkily). This can happen for several reasons:

• too much heavy load CPU: in this case, as a rule, the computer slows down in general, many applications do not open, etc.;
• system interrupts “work”, disrupting the stability of the PC (more on this in the link above);
• problems with hard drive, CD/DVD disk - the computer cannot read the data in any way (I think many have noticed this, especially when you remove the problematic media - and the PC seems to hang down).;
• some types of mice "require" special settings: for example, gaming computer Logitech mouse MX Master - may behave unstable if the checkbox for increased pointer precision is not unchecked. In addition, you may need to install utilities included on the disk included with the mouse. (it’s better to install them all if problems are observed). I also recommend going to the mouse settings and checking all the boxes.

How to check mouse settings?

• pointer speed: try changing it, often moving the mouse too fast affects its accuracy;
• increased accuracy of pointer installation: check or uncheck this item and check the mouse. Sometimes, this checkbox is a stumbling block;
• display mouse pointer trail: if you enable this checkbox, you will see how a trace of the mouse moves remains on the screen. On the one hand, some users will even find it convenient (for example, you can find the pointer faster, or, if you are filming a video of the screen for someone, show how the pointer moves), on the other hand, many people consider this setting to be the “brakes” of the mouse. In general, try turning it on/off.

Properties: Mouse

Also one more piece of advice. Sometimes the mouse connected to the USB port freezes. If you have PS/2 on your computer, then try using a small adapter and connecting USB to it.

Problem No. 3 - double (triple) click works (or 1 button does not work)

This problem most often appears in an old mouse that has already worked hard. And most often, I must note, this happens with the left mouse button - since the entire main load falls on it (even in games, even when working in Windows OS).

By the way, I already had a note on this topic on my blog, in which I advised how easy it is to get rid of this disease. It was about in a simple way: swap left and right button at the mouse. This is done quickly, especially if you have ever held a soldering iron in your hands before.

Replacing the right one with left button mice.

If you didn’t, there are two options: ask a neighbor or friend who does something like this; or go to the store for a new one...

By the way, as an option, you can disassemble the mouse button, then take out the copper plate, clean it and bend it. This is described in detail here (though the article is in English, but everything is clear from the pictures): http://www.overclockers.com/mouse-clicking-troubles-diy-repair/

PS

By the way, if your mouse periodically turns on and off (which, by the way, is also not uncommon) - 99% of the problem is in the wire, which periodically comes off and the connection is lost. Try securing it with tape (for example) - this way the mouse will serve you for many more years.

You can also get in with a soldering iron, having first cut off 5-10 cm of the wires in the “right” place (where the bend occurred), but I won’t advise this, since for many users this procedure is more complicated than going to the store for a new mouse. ..

Advice about a new mouse. EIf you are a fan of newfangled shooters, strategies, action games, some modern one would suit you game Mouse . Extra buttons on the mouse body will help increase micro-control in the game and more effectively issue commands and control your characters. In addition, if one button “flies”, you can always transfer the function of one button to another (i.e., reassign the button (I wrote about this above in the article)).