The object does not support the Sign property or method - what to do. Error “Object does not support Sign properties or method”: how to fix it quickly and easily? Object does not support property

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1. Question: When creating a request in the FZS online portal, an error occurs: “It is impossible to create an object by the object programming server.” What to do?

Answer: First, you need to install “CryptoPro EDS Browser Plugin” version 2.0. Secondly, when the pop-up window appears at the bottom of the page “This web page is trying to run an add-on...” you need to click “Allow for all pages” (preferred) or “Allow”.

2. Question: What should I do if an error occurs: “Unknown cryptographic algorithm”?

Answer: In the case of Windows x64, two registry branches must be deleted:

In the case of Windows x32, you need to delete one registry branch:

3. Question: When creating a request in the FZS online portal in Windows 10, an error occurs: “The object does not support the property or method “CreateObject”.” What to do?

Answer: By default, the Windows 10 operating system uses the Microsoft Edge browser; the FZS portal does not work on it. The FZS portal must be accessed only using Internet Explorer version 9.0. and higher.

4. Question: We cannot get into the request created in the Federal Law Service through the initial submission of documents; only the request number has been saved. What to do?

Answer: Unfortunately, it is no longer possible to get into this request. To further work with the created request, you need to save not only the request number, but also a link to the request itself (see screenshot). To submit documents, you must re-create a certificate request.

5. Question: Is it necessary for the applicant organization to obtain CryptoPro from the Certification Center if it already has its own CryptoPro?

Answer: To work in the information systems of the Federal Treasury, you must have version CryptoPro 4.0 or higher. If the applicant organization has a distribution kit and a sufficient number of licenses, then there is no need to obtain new ones.

6. Question: How to get CIPF CryptoPro 4.0?

Answer: To obtain CIPF, you must provide the following to the Certification Center:

A) to receive means of cryptographic protection of information. The number of requested licenses for CIPF should not exceed the number of employees who have certificates from the UC FC;

B) write-once optical media (CD-R, DVD-R).

7. How to install new root certificates?

8. Question: When forming an electronic signature using the online portal, it is impossible to select powers under 44-FZ, what should I do?

Answer: To work on the website http://zakupki.gov.ru according to 44-FZ, you do not need to select powers; when drawing up an Application for a certificate, one tick “Client Authentication” is enough. Powers are distributed in your personal account. The same applies to SMEV (GIS GMP).

9. Question: How to find the container (private key) of a certificate?

Answer: The container is formed at the moment the Certificate Request is generated, when you click on the “Save and generate request” button on the website https://fzs.roskazna.ru. This way the private key can be stored:

1) In the registry of the computer on which the certificate request was created (if the program did not prompt you to select a medium to save the container);

2) On the media that was inserted into the computer at the time the request was generated, and which you selected (USB-Flash, Rutoken, etc.) To view the containers that are available on the computer, open "CryptoPRO CSP", the "Service" tab, click "View certificates in container" and "Browse". A window will open with a list of available containers, their numbers and storage location. The container number, as a rule, corresponds to the date and time of its formation. For example, container with number 420112233 was formed on April 20 (04/20) at 11:22:33.

10. Question: Is it necessary to re-enter into the Agreement of Accession (Agreement) to the regulations of the Certification Center of the Federal Treasury (hereinafter referred to as the Agreement) if the name of the organization has changed?

Answer: The accession agreement is renegotiated if the applicant organization’s TIN and/or OGRN have changed. If only the name of the organization has changed, then there is no need to re-conclude the Agreement. It is necessary to conclude and also provide for each certificate received for the old name.

When working with a computer, various kinds of errors often arise, and while some of them are understandable, some, such as a message that an object does not support the property or the Browseforfolder method, can lead the user into a stupor.

Most often we encounter this users of VTB-24 bank who are trying to use its online services through a browser while at home or traveling.

It may occur because the script encounters or is incompatible with some incompatibility.

There may be many reasons, but how do you know? what exactly to do in this case and how to make sure that she never returns again, we will describe in detail below.

Contents:

What causes

The error most often appears when moving from directory to directory when working with VTB-24.

During this process, certain scripts are used and if it occurs, it means that something is preventing them from being executed correctly. Reasons for this outcome may be as follows:

Many believe that it occurs due to the VTB-24 service itself and complain about their servers because of this. However, this is not the case.

As the list of options for the occurrence of Browseforfolder shows, the essence of the problem lies on the client’s side, in its browser or system.

To do this, you need to visit where you can find and download the latest IE product in the appropriate section.

Note! You should download with an eye to the bitness of the operating system. and each of them has its own browser version. To find out which one you have installed, you need to press the key combinationWin + Pause and find the required information in the section "System type".

After successfully updating the browser, you can try to log into the VTB-24 system again, but it is best to run the browser as an administrator.

To do this, go to the menu "Start", find the IE shortcut or use the search and right-click on it, in the context menu that appears, find "Run as administrator" and click on the item with the left mouse button.

For many users, the script fails only because the rights are limited.

Only the administrator has full access to everything and if your account does not allow you to open files under this name, then you will have to reconfigure it.

Work withFramework

If, after all, the cause of the problem is not in the browser, then you should check. .

To maintain all services and stable access to various resources, a framework of at least version 3.5 must be installed.

However, it is better to install release 4.5 or higher immediately in order to definitely avoid various conflicts.

Not all PCs come with the .NET Framework update out of the box, and some users disable this feature for all applications to avoid memory fill.

In this case, the only option is to download from the official website, install, restart the PC and check again to see if there is an error.

Internet Explorer Settings

If the above steps did not lead to the desired result, then you can try to reconfigure IE a little, this will require:

Using the componentActiveX

Does your browser keep giving you an error? In this case, let's go back to the settings and in the tab "Safety" lower its level by using the slider and moving it to the very bottom.

A little lower in the same window you can find a button "Another…", click on it, and a new window will open.

It lists a huge list of parameters, among which the user needs to find all relevant components and check the box Prompt in all of them.

This global approach helps in most cases, and the error disappears, but perhaps the reason lies in something completely different.

For example, in a recently downloaded application or browser add-on that prevents it from launching correctly. The easiest way to do this is to reset all browser settings.

You can also download the Java platform and unzip it to install it. It will independently integrate into the system and fix a possible malfunction in the script.

Important! When you first log into VTB-24, a pop-up window with advice will appear install a cryptographic protection module. Be sure to agree, because if you refuse, this may lead to various problems with logging into the site in the future.

Probably, many users working with complex multi-level reporting systems have had to deal with a situation where, out of the blue, an incomprehensible error message pops up on the screen like “The object does not support properties or the Sign method.” Let's look at the main reasons for this failure and methods to quickly fix the problem.

Message that an object does not support a Sign property or method: what is it?

First of all, please note that the average user is unlikely to encounter such problems. An error like “The object does not support the properties or method of Sign” mainly appears in highly specialized programs.

An example would be clients like VTB-24, Kontur-Extern and others. In general, such applications refer to accounting programs in which you can create special reports. In some cases, the error “The object does not support the properties or method Sign” can also appear when trying to make an online payment, when viewing data from government procurement sites - in general, wherever a confidential operation is required.

To confirm the legality of such a document or transaction, a special digital sign cab is used. This is where problems arise. Roughly speaking, the user’s system simply does not recognize it due to some reasons that will be discussed below, and therefore does not identify the document or transaction as trustworthy.

Possible reasons for the failure

Among the many reasons that can lead to such errors, most experts cite the lack of some script libraries registered in the system that are required to establish a signature recognition method, a ban on the use of ActiveX controls, an outdated version of the .NET Framework, blocking of signatures and sites by antiviruses and firewalls etc.

In addition, the error “The object does not support the Sign property or method” (Windows 7, 64 bits) appears exclusively when using the Internet Explorer browser (sometimes this type of opening is performed automatically in this browser). Therefore, its settings can solve the problem in most cases. Below are some methods to solve this problem.

Error “The object does not support the Sign property or method”: what to do first?

The simplest and most logical solution to this problem is to simply change the browser. Instead of Internet Explorer, you can try opening a document or website in Opera or Google Chrome. Even if it opens automatically in Internet Explorer, there is nothing easier than copying the link and pasting it into another browser.

If the user is dealing with a program, it is worth looking at its settings and changing the default browser.

To monitor correct operation, you can also temporarily disable the standard Windows firewall and firewall, and then see if the document or website opens. If everything is fine, the program and Internet resource will need to be added to the exclusion list.

Installing and registering additional components

However, the solution to eliminating the “Object does not support properties or Sign method” error is not limited to this. For most applications of this type to work, the Microsoft .NET Framework version 2.0 and higher must be installed on the system.

Conclusion: you need to download and install the package itself, and then check the functionality.

In addition, when such a failure appears in the message, you can often see additional indications that some components necessary for operation are not registered in the system. As a rule, these are jscript.dll and vbscript.dll, and this situation can occur even with Windows Script Host installed. In turn, there is a high probability that the platform itself is installed incorrectly. Thus, you should first install this component as an administrator, and then proceed to registering libraries.

This is done from the command line, which is called via cmd in the “Run” menu (Win + R). To register, use the regsvr32.exe command, followed by the full file name separated by a space (for example, regsvr32.exe jscript.dll). Then simply press the enter key. For those who don't know, the jscript library is a Java element, and vbscript is a Visual Basic library.

Changing Browser Settings

As for Internet Explorer itself, it is recommended to use browser version no lower than version seven, but it is better to download the latest one.

Another point related to the “Object does not support Sign properties or method” error is that some add-ons installed in the browser itself may block the detection of an electronic signature. Therefore, if there are add-ons or extensions like Mail.ru, Yahoo or something else, it is strongly recommended not only to disable them, but also to remove them altogether.

Finally, to fix the problem, you need to go to the Internet Properties section (either from the browser or through the Control Panel), find Trusted Sites in the Security tab and go to the Security Level setting, where you need to allow all ActiveX controls to run.

In some cases, it is enough to simply clear the cache and Cookies, as well as remove garbage from the user directory. In this case, on the privacy tab, it is advisable to disable the acceptance of all Cookies, and then confirm the changes.

Conclusion

It remains to be said that almost all of the above methods fix the problem quickly and quite simply. Failures associated with the penetration of malware into the system were not considered here, since every user should already understand that protecting the system when working with such specifics should be a priority.

On this page you can find answers to frequently asked questions.

You can also contact customer support for advice:

or you can use the video instructions for setting up the VTB24 Business Online system.

If the error persists after installing the ActiveX component, you need to check the following browser settings.

To install the component correctly, you must use a local administrator account and use a 32-bit Internet Explorer browser version 11.0 and higher. In the Internet Explorer browser, select “Tools”, the “Internet Options” tab, in the settings that appear, select the “Security” tab and reduce the security level for the “Internet” zone to “Medium” or “Low” level. After that, select the “Privacy” tab and uncheck “Block pop-ups”.

If after these steps the error persists and the component is not installed, you need to open the local drive C:\WINDOWS\system32, search for the files “mespro.dll”, “mespro.sig”, “mesproax.dll”, “mesproax” and delete their. After deleting the files, you must refresh the page in the 32-bit Internet Explorer version 11.0 and higher and repeat the installation of the ActiveX component.

If these steps do not produce results, you need to reset your Internet Explorer browser settings. In the 32-bit Internet Explorer version 11.0 and higher, select “Tools”, the “Internet Options” tab, in the settings that appear, select the “Advanced” tab and click the “Reset” button.

If standard actions do not lead to a positive result, you must contact your system administrator, since the error may be local in nature.

In the user's Personal Account, when requesting a certificate, an error occurs: “When creating a CIPF 3.1 key carrier”

1. A non-existent path is specified in the directory field of the CIPF key media.
This error means that the path in the line “Directory of the CIPF key media” is specified to a non-existent directory or media. It is necessary to check the path in the “Directory of the CIPF key media” field; the path must be specified to an empty directory.

2. The path to the directory is specified, which is write-protected.
The directory field of the CIPF key carrier indicates the path to the directory, which is write-protected. It is necessary to check which attributes are in the properties of the directory to which the path to create the key files was specified. To do this, right-click on this directory (folder) and select the “Properties” section. On the “General” tab at the bottom there is a “Attributes” section; the “Read Only” attribute should not have a mark: no check mark, no green square. If the “Read Only” attribute has any mark, it should be unchecked, that is, the square next to this attribute should be left empty. After this, agree with all system messages from the computer and click the “OK” button. After changing these parameters in the User’s Personal Account, you must refresh the page (Ctrl+F5) and specify the path in the “CIPF key media directory” line again.
Please note that if you cannot remove the “Attribute”, this means that you do not have administrator access and it is recommended to request a certificate for removable media (flash drive).

In the user's Personal Account, when saving a certificate to a key medium, an “Error during initialization of CIPF” occurs.

The directory field of the CIPF key carrier indicates the path to the directory that does not contain the “keys” folder and 5 files: kek.opq, mk.db3, masks.db3, rand.opq, request.pem.
It is necessary to check the path in the “CIPF key media directory” field, the path must be specified to the root directory with the key files, that is, to the shared folder in which the keys folder and 5 files are stored - kek.opq, mk.db3, masks.db3, rand.opq, request.pem. If the shared folder does not exist and the key files are stored on removable media, then in the line “CIPF key media directory” you must specify the path to the removable media.

In the user's Personal Account, when saving a certificate to a key medium, an “Error when decoding the secret key” occurs

The password to decrypt the secret key is entered incorrectly.
1. It is necessary to check the correctness of entering the password: keyboard layout, register. If it is not possible to remember the correct password, you must request the certificate again, saving it to a clean directory. To work in the VTB24 Business Online system, the new certificate will need to be activated by submitting acts on the replacement of the signature key certificate to the Bank branch at the place where the account was opened.

2. If the error appears immediately after clicking on the “floppy disk” icon (without entering the password to encrypt the secret key), you need to check the structure of the key files. At the time of saving the certificate, the key media directory must contain the following folders and files:

the “keys” directory containing the file “00000001.key”;
file "masks.db3";
file "rand.opq";
file "kek.opq";
file "mk.db3";
file "request.pem".

If the file name in the “keys” folder does not correspond to “00000001.key”, we recommend changing the file name, then repeating the procedure for saving the certificate in the user’s Personal Account.

Attention! You need to try entering the password on the Russian keyboard layout.

In the user's Personal Account, when saving a certificate on a key medium, the error “Certificate has been uploaded successfully” appears, but the CA and CERT folders do not appear

The directory field of the CIPF key carrier indicates the path to “foreign” keys.
It is necessary to check the path in the “Directory of the CIPF key media” field. The path must be specified to the root directory with the key files that were received for the user under whom the user was logged into the Personal Account.

Example: the user is logged into the Personal Account using the registration data of the general director; in the line “Directory of the CIPF key carrier” the path to the directory of keys for the chief accountant is indicated, that is, to “foreign” keys that do not correspond to the received certificate.

In the user's Personal Account, when saving a certificate, the error “Permission denied” appears

The directory field of the CIPF key carrier indicates the path to the directory, which is write-protected
1. It is necessary to check what attributes are in the properties of the directory that contains the user key files. To do this, right-click on the required directory (folder) and select the “Properties” section. On the "General" tab at the bottom of the section there is a section "Attributes" - the "Read Only" attribute should not have a check mark, no check mark, no green square.

2. If the “Read Only” attribute has any mark, it must be unchecked, that is, the square next to this attribute must be left empty. After this, agree with all system messages from the computer and click the “OK” button. After changing these parameters in the user’s Personal Account, you need to refresh the page (key combination Ctrl+F5) and specify the path in the “CIPF key media directory” line again.

After receiving the certificate, the icon for printing the certificate does not appear in the organization’s Personal Account

1. The client did not generate keys for all persons indicated on the bank card.
It is necessary to check the number of users added to the VTB24 BO system with the data on the sample signature card and the Application for determining the combination of signatures, which were provided to the servicing subsidiary when opening the account. If fewer persons with the right to sign have been added to the organization’s Personal Account, then it will not be possible to print out the act of commissioning the VTB24 Business Online system. All users who have the right to sign in accordance with the sample signature card and the Application for determining the combination of signatures must be registered in the system.

2. The client generated keys for a user with an incorrect signature level.
It is necessary to check the signature level of the user, which was created in the organization’s Personal Account, with the signature level specified in the card of sample signatures and the Application for determining the combination of signatures.
When registering an organization in the banking system, an employee of a subsidiary Bank enters the levels of user signatures in accordance with the card of sample signatures and the Application for determining the combination of signatures. If the signature level of the user registered in the organization’s Personal Account does not correspond to the signature level specified by the subsidiary employee when registering the organization in the system, it will not be possible to print out the commissioning report for the VTB24 Business Online system.

3. When registering an organization in the banking system, bank employees indicated the incorrect number of signatures.
If the required number of users with the correct signature level has been added to the organization’s Personal Account in accordance with the sample signature card and the Application for determining the combination of signatures that were provided to the servicing subsidiary of the Bank when opening an account, but the icon for printing the act does not appear, this means that the employees of the subsidiary When registering an organization in the banking system, they indicated the incorrect number of users or signatures that did not correspond to the card with a sample signature and the Application for determining the combination of client signatures.
To clarify the reasons for this error, you must contact the bank’s service office and clarify this data with the employees of the subsidiary.

After receiving the certificate, the icon for printing the certificate does not appear in the user’s Personal Account

To print acts, you need to exit the user’s Personal Account and enter the organization’s Personal Account using the TIN and a secret word (the secret word is specified in clause 3 of the Agreement on comprehensive customer service using the VTB24 Business Online system).

To print the act of putting the system into operation, you need to click the “Act” button in the “Services” section.
To print the act of putting into effect/terminating the use of the User Electronic Signature Verification Key Certificate, you need to click the “Printer” button in the “Certificates” section.

The status of the key certificate “under certification” does not change

1. It is necessary to check whether the user’s Personal Account is actually open.

2. If the status of the key certificate does not change for more than 1 hour, you must make a new request for the key certificate, saving it in a new folder.

Access "Multi-client" and "Isolated window"

The mode is set by the organization, connected and changed by an employee of the servicing subsidiary.

1. “Multi-Client” access allows the user to see the accounts of all organizations in which the user is registered in one work session.

2. “Isolated window” access allows the user to work and see information for only one organization, selected from the proposed list when logging into the system.

When trying to log into the VTB24 client bank system on the corresponding website, the user may encounter the error “The object does not support the Browseforfolder property or method.” Typically this problem occurs when the script Browseforfolder, used by the VTB24 system for the user to select the desired directory, does not work correctly, or conflicts with other software components. In this article, I will tell you what the “Object does not support the Browseforfolder property or method” problem is, what its causes are, and how to fix the Browseforfolder error on your PC.

As I already mentioned above, a common cause of dysfunction is the incorrect operation of the Browseforfolder script (script file), created to allow the user to select the folder he needs.

Specific reasons for the “Browseforfolder” error may be as follows:

How to fix the error "The object does not support the Browseforfolder property or method"

To solve the problem with Browseforfolder in VTB24, I recommend doing the following:

mesproax.dll
mespro.dll
mespro.sig
MessagePRO Class

If found, delete them, restart your computer, and try logging into the VTB24 client-bank system again;

Users often encounter the problem of confirming personal data during online transactions - Cannot sign data. Error description: The object does not support the "Sign" property or method. For example, such an error occurs on the web pages of official organizations or financial institutions: zakupki.gov.ru, bus.gov.ru, VTB 24, EIS. This particular error appears when trying to install an electronic signature or when confirming personal data.

Causes of the Sing error

The error message indicates problems with Sign.cab. This component is used when forming the signature itself and is a very important component. There can be many reasons for the error to appear. The source may be: an uninstalled sign.cab file, missing or outdated root certificates (CryptoPro, Kontur) for digital signature, incompatibility of Windows bit depth with the browser, lack of a .NET Framework package, and others.

Error: Object does not support Sign property or method

How to fix the Cannot sign data error

To fix such a failure on Windows 7/8/10, you should check or complete all the points described below one by one. We have collected all the most common solutions that are presented on official government procurement forums, bus.gov.ru and other communities.

First, let's check the site's functionality on another browser. If you make transactions through a specialized application, then check the settings, where you set a different browser for accessing the Network.

Correctly reinstall Lanit

Many people advise that the first step is to reinstall the corresponding Lanit - sign.cab. It is better to download it from the resource where the failure occurs (contact support), or from another popular source. Select the bit depth (x32, x64) that matches your system and browser (!), which is very important for working in Internet Explorer. Bit depth plays an important role. Further:

Also worth checking

Conclusion

Most often, the error “The object does not support the Sign property or method” is a consequence of inappropriate bitness when installing software (lanit, browser, certificates), so pay close attention to this point. In any case, if you cannot cope with the error, you should contact the resource support, but as practice shows, you can wait a very long time for answers there.

When trying to log into the VTB24 client bank system on the corresponding website, the user may encounter the error “The object does not support the Browseforfolder property or method.” Typically, this problem arises in a situation when the Browseforfolder script, used by the VTB24 system to select the desired directory by the user, does not work correctly, or conflicts with other software components. In this article, I will tell you what the “Object does not support the Browseforfolder property or method” problem is, what its causes are, and how to fix the Browseforfolder error on your PC.

The essence and causes of the problem with Browseforfolder

As I already mentioned above, a common cause of dysfunction is the incorrect operation of the Browseforfolder script (script file), created to allow the user to select the folder he needs.

Specific reasons for the “Browseforfolder” error may be as follows:

How to fix the error "The object does not support the Browseforfolder property or method"

To solve the problem with Browseforfolder in VTB24, I recommend doing the following:

Download and install the latest version of Internet Explorer on your computer(version 11.0 and higher). At the same time, make sure that the browser you install matches the version of your operating system (). To find out the bitness of your OS, press the Win+Pause keys, and in the window that opens, check the “System type” parameter;
Run your browser as administrator. Right-click on the browser icon on your desktop and select “Run as administrator”;
Install the latest version on your computer NetFramework;
Install the VTB24 cryptographic protection module. If, when an error occurs, the system prompts you to install “VTB24 Cryptographic Protection Tool” from “Step Up, Inc” in your browser, click on “Install” (it is recommended to click on the arrow to the right of “Install” and select “For all users”) and confirm the installation .
Reload the page and try to log in again. If necessary, confirm the operation of the recently installed module by clicking on the “Allow” button in the corresponding notification;
Change your browser security settings. Launch the browser, click on the settings icon (gear on the right), select “Browser Options”. In the window that opens, go to the “Security” tab and set the security slider to the lowest value. Then go to the “Privacy” tab and uncheck the “Enable pop-up blocker” option;
Check your browser's ActiveX settings. Select Internet Options again, go to the Security tab, and select Other. In the window that opens, find the option “Allow approved domains to use ActiveX” (usually located at the very bottom), and set its value to “Allow”;
Remove incorrectly working library files. Go to the main Windows OS folder, look in the System32 or Downloaded Program Files directories for the following files:

mesproax.dll
mespro.dll
mespro.sig
MessagePRO Class

If found, delete them, restart your computer, and try logging into the VTB24 client-bank system again;

Conclusion

If an error occurs in VTB24 - “an object does not support a property or method”, you should use the set of tips I listed above. Pay special attention to running your browser as an administrator, as well as deleting the files I mentioned in the corresponding Windows OS directories. Following these tips will correct the error in question, thereby ensuring stable operation of the VTB24 client-bank system on your PC.

Message that an object does not support a Sign property or method: what is it?

To confirm the legality of such a document or transaction, a special digital (electronic) signature, sign cab, is used. This is where problems arise. Roughly speaking, the user’s system simply does not recognize it due to some reasons that will be discussed below, and therefore does not identify the document or transaction as trustworthy.

Possible reasons for the failure

Error “The object does not support the Sign property or method”: what to do first?

If the user is dealing with a program, it is worth looking at its settings and changing the default browser.

To monitor correct operation, you can also temporarily disable the standard anti-virus scanner and Windows firewall, and then see if the document or website opens. If everything is fine, the program and Internet resource will need to be added to the exclusion list.

Installing and registering additional components

Conclusion: you need to download and install the latest release of the package, and then check the functionality.

This is done from the command line, which is called via cmd in the “Run” menu (Win + R). To register, use the regsvr32.exe command, followed by the full file name separated by a space (for example, regsvr32.exe jscript.dll). Then simply press the enter key. If anyone doesn't know, the jscript library is a Java element, and vbscript is a Visual Basic library.

Changing Browser Settings

As for Internet Explorer itself, it is recommended to use browser version no lower than version seven, but it is better to download the latest one.

In some cases, it may be enough to simply clear the cache and Cookies, as well as remove garbage from the Temp folder in the user directory. In this case, on the privacy tab in the Internet properties, it is advisable to disable the acceptance of all Cookies, and then confirm the changes.

Conclusion

Most often we encounter this users of VTB-24 bank who are trying to use its online services through a browser while at home or traveling.

It may occur because the script encounters incompatibility or is incompatible with some .

There may be many reasons, but how do you know? what exactly to do in this case and how to make sure that she never returns again, we will describe in detail below.

Contents:

What causes

The error most often appears when moving from directory to directory when working with VTB-24.

During this process, certain scripts are used and if it occurs, it means that something is preventing them from being executed correctly. Reasons for this outcome may be as follows:

Many believe that it occurs due to the VTB-24 service itself and complain about their servers because of this. However, this is not the case.

As the list of options for the occurrence of Browseforfolder shows, the essence of the problem lies on the client’s side, in its browser or system.

One of the simplest solutions could be called a simple replacing the browser with a more advanced and up-to-date one, such as or . But VTB-24 is fully functional only with standard Internet Explorer, so problems with outdated versions are inevitable.

It would be much easier if all elements of the system were compatible with other browsers, but you can’t count on that for now.

Therefore, let’s move on to a turn-by-turn analysis of each of the possible causes.

Working with the browser

The first step is to make sure that it is not in the browser, because all other manipulations with an outdated version will lead to nothing.

For the most part, the so-called “native” built-in Internet Explorer browser is used, which is constantly undergoing changes from its creators.

If no other browser is suitable for the job, or the user does not want to give up IE, then you should try to update it to a newer version.

To do this, you need to visit, where in the corresponding section you can find and download the latest IE product.

After successfully updating the browser, you can try to log into the VTB-24 system again, but it is best to run the browser as an administrator.

For many users, the script fails only because the rights are limited.

Only the administrator has full access to everything and if your account does not allow you to open files under this name, then you will have to reconfigure it.

Working with the Framework

If, after all, the cause of the problem is not in the browser, then you should check. .

To maintain all services and stable access to various resources, a framework of at least version 3.5 must be installed.

However, it is better to install release 4.5 or higher immediately in order to definitely avoid various conflicts.

Not all PCs come with the .NET Framework update out of the box, and some users disable this feature for all applications to avoid memory fill.

In this case, the only option is to download from the official website, install, restart the PC and check again to see if there is an error.

Internet Explorer Settings

If the above steps did not lead to the desired result, then you can try to reconfigure IE a little, this will require:

Using the ActiveX Component

Does your browser keep giving you an error? In this case, let's go back to the settings and in the tab "Safety" lower its level by using the slider and moving it to the very bottom.

A little lower in the same window you can find a button "Another…", click on it, and a new window will open.

It lists a huge list of parameters, among which the user needs to find all relevant components and check the box Prompt in all of them.

This global approach helps in most cases, and the error disappears, but perhaps the reason lies in something completely different.

For example, in a recently downloaded application or browser add-on that prevents it from launching correctly. The easiest way to do this is to reset all browser settings.

You can also download the Java platform and unzip it to install it. It will independently integrate into the system and fix a possible malfunction in the script.

Eliminating unnecessary scripts

The final way to fix everything is to either reload the broken scripts or simply remove them from the OS.

Dynamic libraries that are in the system, too may be the main reason for denial of access to site services. Some of them may not work and such libraries need to be disposed of.

First you need to find them among others. This will help us, in which we type sfc/scannow.

The system gives us a list of necessary libraries, which can then be manually reinstalled so that they work again.

Bottom line

This error can occur not only when working with VTB-24, but also with other sites or platforms, however, most often the banking system still issues something like this.

Almost certainly one of the above methods will help you resolve all the nuances and return to normal work with the service.

But if you fail, you should not despair; there is a support service, by contacting which you can always explain the situation and ask for help. A competent consultant will always help you, because it is in the interests of the bank that each user has full access to all functions of their system.

The object does not support the Sign property or method - what to do. Error “Object does not support Sign properties or method”: how to fix it quickly and easily? Object does not support property

What causes

Work withFramework

Internet Explorer Settings

Using the componentActiveX

Message that an object does not support a Sign property or method: what is it?

Possible reasons for the failure

Error “The object does not support the Sign property or method”: what to do first?

Installing and registering additional components

Changing Browser Settings

Conclusion

In the user's Personal Account, when requesting a certificate, an error occurs: “When creating a CIPF 3.1 key carrier”

In the user's Personal Account, when saving a certificate to a key medium, an “Error during initialization of CIPF” occurs.

In the user's Personal Account, when saving a certificate to a key medium, an “Error when decoding the secret key” occurs

In the user's Personal Account, when saving a certificate on a key medium, the error “Certificate has been uploaded successfully” appears, but the CA and CERT folders do not appear

In the user's Personal Account, when saving a certificate, the error “Permission denied” appears

After receiving the certificate, the icon for printing the certificate does not appear in the organization’s Personal Account

After receiving the certificate, the icon for printing the certificate does not appear in the user’s Personal Account

The status of the key certificate “under certification” does not change

Access "Multi-client" and "Isolated window"

How to fix the error "The object does not support the Browseforfolder property or method"

Causes of the Sing error

How to fix the Cannot sign data error

Correctly reinstall Lanit

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Conclusion

The essence and causes of the problem with Browseforfolder

How to fix the error "The object does not support the Browseforfolder property or method"

Conclusion

Message that an object does not support a Sign property or method: what is it?

Possible reasons for the failure

Error “The object does not support the Sign property or method”: what to do first?

Installing and registering additional components

Changing Browser Settings

Conclusion

What causes

Working with the browser

Working with the Framework

Internet Explorer Settings

Using the ActiveX Component

Eliminating unnecessary scripts

Bottom line

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