The new iPhone does not see the icloud backup. Instructions for restoring an iPhone or iPad from a backup


When an iPhone backup fails in iTunes or iCloud, the device displays a series of errors: “Creation failed backup copy", "Error in creation...", etc. This makes it impossible to continue the operation, but there are a number of ways to deal with the problem.

Before considering options to fix the problem, users need to research why they most often fail to back up their iPhone:

  • Outdated version of iTunes.
  • It's over free place.
  • The cable connected from the device to the PC is faulty.
  • Unstable Internet connection, lack of required speed or traffic.
  • A previously performed backup was interrupted, and iTunes does not provide the opportunity to continue the operation, since there are already other similar files.
  • Problems in the device itself.

In most cases, rebooting the system is sufficient, but if repeated error, it is worth paying attention to other causes and conducting diagnostics.

How to understand why the operation cannot be performed:

  1. Connect the device to your PC and see if it appears in iTunes. If this does not happen, there is a high probability of a software problem or a damaged cable.
  2. If you have several computers or MACs, you can try to perform the procedure through them when this cannot be done on one PC. If everything works on others, then the problem is not in the iPhone.

When the device reports that the copy is damaged, it is advisable to contact the technician, because... self-recovery files may lead to additional errors and loss of information.

Restart is one of the most simple methods getting rid of errors during backup, and everything is done very easily:

  1. Find the power button and press it for 10 seconds.
  2. When a red button appears on the display, swipe to the right with your finger.
  3. We wait for the device to turn off, then turn it on by pressing the same power key.

Checking your Internet connection

Poor internet connection speed can also interfere with the procedure. To check it on a PC, you need to take several steps:

  1. Go to a specialized website. For example: speedtest.net/ru
  2. Select the “Start scan” function.
  3. Wait one minute. At this time, the program will automatically check your connection speed and then display the final results. It is advisable to close all windows in the browser - they can lower them, since when sites are open, data is still received and transmitted.
  4. At the end, the ping will appear - the connection reaction time, and the lower it is, the better. Optimal value– 40m/s. The speed of data transfer and reception, measured in MB or GB, is also displayed here: it all depends on what indicators are declared by the provider.

iPhone owners can check the Internet speed directly on their gadgets. To do this, just download Speed ​​app Test and use it according to the instructions described above. Any action depending on the situation will lead to the appearance of indicators with an accuracy of up to 99%.

If the connection is established with using Wi-Fi, the fault may be a malfunction of the router, and you also need to pay attention to it: for example, check whether other devices are connected to the access point.

Application update

If you plan to perform a backup using iTunes, you need to make sure that the latest version of the program is installed on the system; errors may also occur due to outdated software. How to do it:

  1. Open the application and go to the “Help” section.
  2. To find the latest version, go to the “Updates” menu.
  3. We are waiting for iTunes to produce automatic search updates. If they are found, the program will install them on its own, only confirmation is required.

This solution is effective, and after installing the updates, you will need to delete old backups (if any) and then perform the operation again.

Updating iOS and programs

After the release of iOS 9.2.1, all applications are updated to automatic mode, but many people still have problems with auto-update. To check the device, it is recommended to make sure that the latest firmware version matches the OS, and also check for updates:

  1. Go to settings, select “General”.
  2. Move down and find the “Software Update” section.
  3. The system automatically scans for iOS updates. If they are available, you will be prompted to install them or perform the operation later.

Freeing up disk space

Capacity cloud drive in iCloud is limited, and if it is full, this problem can only be solved by purchasing additional volume. What is needed for this:

  1. Go to settings, then select “iCloud”, then – storage.
  2. Click on “Change storage plan” and select a tariff for 20, 20,200, 500 GB or 1 TB. The price will depend on the selected volume.

In rare cases after purchase additional package The disk capacity does not increase. If such a problem occurs, you should contact the service Apple support and describe the situation.

If the copy is not made through iCloud, but directly through the PC, there is probably no free space on the computer hard drive, so you need to free it up to solve the problem. How to do everything:

  1. Open “Add or Remove Programs”.
  2. Let's see which programs are not used.
  3. We perform uninstallation.

Sign in to your Apple ID account

You may receive an error when signing in to your Apple ID, so here's what you need to do:

  1. Go to settings, look for iCloud, click on the icon.
  2. Choose account, then we exit it and produce re-entry by entering your username and password.

Deleting old backup versions

The presence of old backups in iTunes or iCloud is the most common reason why you cannot create a new one.

How to delete data from iTunes:

  1. Open the program, go to settings, then to the “Devices” tab.
  2. A list of all files will appear in the window that opens; they need to be uninstalled.

To delete a backup from iCloud, a number of actions are performed:

  1. Through the settings we move to the “iCloud” tab.
  2. After the information appears in the tab, find the “Management” button.
  3. Click on the “Backup” menu and delete unnecessary files.

All of the above methods are only suitable for use with a PC. To clean iCloud from an iPhone, another instruction is relevant:

  1. Click on “Settings”, through iCloud menu go to “Storage and copies”.
  2. We go to “Storage”, look at the copies of all devices displayed in the list that opens, and select those that need to be deleted.

Sometimes there is not enough space for a backup cloud service Apple, and then you need to delete unnecessary files or buy a package with additional memory.

Conclusion

Errors when creating a backup on iPhone through programs are a common problem. To solve this problem, there are several proven methods that will certainly help resolve problems in a matter of minutes, while the iPhone owner will not need much knowledge about the device and operation software– just follow the instructions.

iPhone owners have to deal with the situation of restoring a backup. You can save music, movies, books, TV shows, contacts, programs, photos, and so on. In a word, almost all the information that your iPhone stores. Most data is backed up to iCloud and iTunes. This article will discuss how to restore an iPhone backup. But some may not even know how to create it. Therefore, we will talk about both creating and restoring an iCloud and iTunes backup.

Backup to iCloud

In order to create backup you need to go to “Settings / iCloud / Copy to iCloud (enable)”. And that’s it, after the backup function is enabled, it will happen every day, but only under the following conditions:

  • There is an Internet connection via Wi-Fi
  • Screen is locked
  • Is on charge, that is, there is a connection to a power source

You can create a backup manually. To do this, you will need to connect your device to the Internet via Wi-Fi. Next, you need to go to “Settings / iCloud / Storage & Backups”, then select “Create a copy”. Please note that iCloud only works with devices starting with iOS 5.

Restore from iCloud backup

In order to restore an iPhone from an iCloud backup, you need to do the following:

  • After you start working with your new iOS 5 device, an assistant appears.
  • You should select "Recover from iCloud Backup" and then enter your iCloud account name and password.
  • In the list that appears, from the 3 latest backups, you must select the one that will be restored.
  • The previous settings will be restored immediately after the system is restarted. Your files will begin downloading. To find out if the recovery is complete, go to “Settings > iCloud > Storage & Backups.”

Backup to iTunes

You can back up devices in iTunes in 2 cases. Firstly, during synchronization with iTunes. It should be remembered that the function is disabled if the backup is in iCloud. Secondly, when you press either right click mouse, or left with the Control key on the very name of the iOS device in iTunes, and then select the “Create a backup copy” item.

If you need to create a manual backup for your iPhone or other iOS device, you can do it as follows:

  • Connect the device to the computer. Please remember that you must have the latest version of iTunes.
  • Go to the “Devices” tab and select the desired device.
  • Next, you should either right-click or left-click with the Control key on the device name itself and select “Create a backup copy.”

Restoring from a backup in iTunes

Now we come to the question of how to restore from an iTunes backup. To restore information, you need to connect the device to personal computer. It should be noted that the connection is required exactly to the PC on which this iPhone or other iOS device is usually synchronized, after which the the following actions:

  • Connect iPhone to PC and launch iTunes
  • In the sidebar, right-click on the iPhone and click “Restore from backup.”
  • In the list that opens, select the required backup copy.
  • Click "Restore".

For the information of users of jailbroken devices, it can be said that during the process of restoring calendars, SMS, notes, contacts and settings on the iPhone, the device’s firmware is not affected, much less the iPhone’s factory settings are not returned. Therefore, they can use the restore function from an iTunes backup with peace of mind.

So we finished the conversation about restoring from an iPhone backup. Remember that regularly creating backups reduces the likelihood of data loss and helps restore information in the event of loss of your iPhone. This will allow you to avoid problems with data loss. We wish you good luck!

Users report that their iPhone8/X cannot be restored from the latest backup by various reasons. In this article, we have listed the reasons and corresponding solutions when you were unable to restore your iTunes or iCloud backup.

Part 1: Fix iTunes couldn't restore iPhone

When you have problems with iPhone not restoring from iTunes backup, below you can find useful tips.

iTunes backup is corrupted or incompatible

When you are in this situation, removing damaged files backup copies - good way to fix the error - iPhone cannot restore the backup.

1. Firstly, you should find backups of your iPhone8.

On PC with Windows 7,8 and 10:

To find a list of backups, select \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\

You can also do the following:
Find the search string:

In Windows 7, click the Start button.
In Windows 8, click the magnifying glass icon on the right top corner screen.
On Windows 10, go to the search bar next to the Start button.

Type %appdata% in the search bar and press Enter, then click these folders: Apple Computer > MobileSync > Backup.

On Mac:

Step 1: Click on search in the menu bar.
Step 2: Type or copy and paste next text: ~/Library/Application Support/MobileSync/Backup/
Step 3: Press Enter.

To find a specific backup, follow these steps:

Open iTunes program. From the menu bar, click iTunes and select Preferences.
Select "Devices".

Control-click the backup you want and choose Show in Finder.

2. Copy your iOS backups to another location, such as your desktop or external drive.

3. Open iTunes on your computer and select "Devices".


4. Select all backup files and click "Delete Backup".

5. Copy all previous backup files back to the Backup folder.

6. Try restoring iTunes again.

If this doesn't help, you may want to consider deleting all backups and creating a new backup if the new iPhone doesn't see the iTunes backup.

Error when restoring a backup

If the message says unknown error, you can't restore iPhone 8 from iTunes backup, you can turn to free Tenorshare TunesCare. Instead of trying every time to use possible solutions, offers the final solution to fix various errors iTunes sync/backup/restore.


iPhone is disabled or not recognized by iTunes

Make sure that a new version iTunes has been updated.
Check USB cable and connections.
Restart your computer and iPhone 8.
Put your iPhone into recovery mode with free Tenorshare ReiBoot to be detected.

Backup password is incorrect

If you enabled an encrypted backup and accidentally forgot backup password There is no way to restore iTunes backup to your iPhone 8 unless you remove the password using third-party software like Tenorshare iBackupUnlocker. Learn more about how to remove iPhone backup password.

Part 2: New iPhone 8/8 Plus cannot restore data from iCloud backup

In another situation, if you are using a backup iCloud copy and can't restore iPhone from iCloud iOS 11, everything is different. Most iCloud backup errors are caused by:

Not enough space on iPhone 8

If previous file backup is large enough, you may be prompted to indicate that there is not enough space to restore from iCloud backup. In this case, it is suggested to clear some space on your iOS device. Tenorshare iCareFone - good tool to recover limited storage space.

iCloud recovery takes too long to complete

The problem iPhone won't complete restoring from iCloud backup is mainly caused by slow network connection, and big size file. Make sure your device is connected to a reliable and stable Wi-Fi network, then wait patiently.

Or you can try the backup alternative iTunes copying- UltData. Supporting both iTunes and iCloud backups, UltData processes recover with incredible speed. You just need to log in to your account Apple entry ID and select the file to backup.


Some items cannot be recovered or iCloud recovery is incomplete

When your backups contain purchases made from more than one Apple ID, you will be prompted to send a message requiring you to sign your Apple ID, otherwise the iPhone cannot be restored from the backup. Click "Skip this step" and sign in later.

Hope these suggestions work for you. Share it if this article helps in resolving your iPhone 8/8 Plus/X will not be restored from iTunes/iCloud backup.

Work with modern mobile devices must be able to. Some smartphone features will delight everyone. Many people use iPhones. These gadgets are considered to be extremely high-quality mobile phones, endowed with a variety of capabilities. Sometimes you have to wonder about the iCloud backup. What everyone should know about this technique? How real is it? All this will be discussed a little later. Recovering data from iPhone when correct actions won't cause any trouble. You can bring your idea to life in a few minutes.

iCloud is...

It is possible to restore an iPhone backup from the iCloud service in a few taps on the smartphone display. But which one? the application goes speech? What is iCloud?

iCloud is a data cloud for Apple products. It allows you to create backups and then restore them. A kind of subscribers. Very useful service, especially when used correctly.

How to restore iPhone from iCloud backup? There is nothing special about the procedure. The main thing is to follow some simple tips and recommendations. Which one exactly?

Creating a database

First of all, it is important to know that before restoring, you need to create a database with backup data. Without this, it will not be possible to bring the idea to life. Therefore, each user will need to initially make a backup in iCloud.

How is it proposed to bring the idea to life? Creating a backup copy in iCloud is carried out:

  • automatically when the phone is connected to the network;
  • when connecting a smartphone to Wi-Fi;
  • at the user's command.

The last option allows you to create copies when needed. To do this you will need:

  • Turn on iPhone.
  • Go to Settings - iCloud.
  • Select "Create a backup copy".
  • Confirm the operation.

There is nothing difficult or special about it. How to restore iPhone from iCloud backup? It is not enough to know how to ensure the integrity of certain data. It is important to be aware of the means of recovery.

About recovery methods

Now we can talk a little about the iCloud backup. The methods proposed below are used by all users if necessary. They have no direct contraindications. This means that data recovery efficiency is the same. With the right actions, the probability of success reaches 100%.

Today data is recovered from iPhones:

In both cases, the iCloud service is used. Of course, you can try to return deleted information by using third party programs. But this is far from the best choice.

From a mobile phone

To restore an iPhone backup from iCloud, you need to follow some instructions. Even a novice gadget owner can handle them. It is important to understand that without a pre-created copy of the data, you can forget about bringing your idea to life.

The first and very successful technique that helps solve the problem is to use an iPhone to return data. Just a few taps on the display will quickly return information to the user.

How to restore iPhone from iCloud backup? To do this, it is recommended to use the following instructions:

  1. Turn on the phone and wait for it to fully boot.
  2. Create a backup copy of your data. This is a mandatory item, without which restoration is impossible.
  3. Go to the menu "Settings" - "General" - "Reset".
  4. Select "Delete content and settings".
  5. Click on the "Delete" button.
  6. Confirm actions. To do this, you must enter your Apple ID password.
  7. Wait until the smartphone reboots. In the menu that appears, select "Recover from iCloud".
  8. Select a copy of the data that should be activated on the phone.
  9. Wait for the smartphone to finish loading.

From now on, it’s clear how to restore an iPhone via iCloud backup. It should be noted that without first resetting the settings, it will not be possible to bring the idea to life. Recovery is only available when all user data and information is erased.

Via iTunes

Another quite interesting and in a modern way is working with iTunes. This technique allows you to return data to your iPhone using a mobile phone and computer.

Unlike the previous method, iTunes allows you to restore information at any time. Nothing supernatural is required from the user.

How to restore iPhone from iCloud backup when iTunes help? It is proposed to proceed as follows:

  1. Create a copy of the data that you plan to return to your smartphone.
  2. Download and install on your computer latest version iTunes, which is compatible with one or another iPhone.
  3. Connect your mobile phone to your computer.
  4. Launch iTunes and wait a while.
  5. Select "File" - "Devices" - "Restore from backup" on the control panel.
  6. Confirm the operation and wait for it to complete.

No further significant actions are required. Now you know how to restore iPhone from iCloud backup.

No reserve

Sometimes it happens that the data was not copied by the user. But I still want to restore them. Is it possible to do this?

Yes, but then it won’t be working with iCloud anymore. If you don't have backups, you can try to return information to your iPhone by Mac Help FoneLab. This application runs on MacOS. It helps to quickly recover information without iCloud.

Conclusions and Conclusions

We can finish here. After all, it’s now clear how to restore an iPhone from an iCloud backup. Users say that all of the methods listed will help bring your idea to life in just a few minutes.

If you can't restore your iPhone backup, iCloud usually has nothing to do with it. As follows from the reviews, in case of problems it is usually necessary to perform the following actions:

  • connect your mobile phone to the network;
  • connect your smartphone to Wi-Fi;
  • update tariff plan storage;
  • Click on the "Skip" button when prompted multiple times for your AppleID password.

It all depends on what kind of error occurred when returning data. Usually it is enough to either connect to Wi-Fi or connect your smartphone to a power source. Or wait a while - users note that sometimes the recovery process takes 30 minutes. It all depends on the amount of data the user has.

Quite often there are situations when your devices - iPad or iPhone - work slowly, slow down, or reboot. As a rule, the main problems are related to a non-functioning Wi-fi or LTE network. Some users have noted errors in the performance of geolocation services. This can be fixed by restoring the software from a backup copy.

We will divide the article into several parts. Let's take a closer look at data recovery using a PC or MAC, as well as how to recover data from an iPhone via iCloud.

Customized backup is the key to success

It is important to make sure that the automatic backup function of your iPhone or iPad is properly configured. You can customize data backup every 24 hours via the icloud cloud service.

Especially for this, we will soon prepare another instruction on how to create a backup copy of your iPhone or iPad.

How to Reset iPhone or Hard Reboot

The first thing you must do to restore your iPhone or iPad from a backup is to delete all contents of the device and restore the factory settings. At this point you will lose all data that was not synchronized with the cloud iCloud service or any other, like Yandex Disk. You can read more about how to do a hard reboot.

What data will you lose during reset iPhone or iPad? Expect a detailed release information article. To transfer some data and contacts to iPhone 7, we advise you to read this article.

Find My iPhone will also turn off after you restart your device. Don't worry, this function will become active after the smartphone is restored.

Recover iPhone Backup from iCloud

Proper data recovery of your Apple smartphone iPhone or Apple iPad from an icloud cloud storage backup requires the following steps:

1. When you see “Hello” on the screen, press the Home button.

2. Select the device language.

3. Select the country or region of your location.

4. Find Wi-Fi network and connect to it.

5. Confirm whether to enable or disable Location services.

6. Configure the fingerprint scanner (Touch ID).

7. When you get to the “Applications and Data” section, click on “Restore from iCloud backup.”

8. Enter your Apple ID and account password.

9. Confirm the agreement with the terms of use of the smartphone.

10. Select the backup you want to use. To do this, click on the “Show all backups” button. This will allow you to view old backups that are stored in the iCloud cloud service.

It is important to know! If you are trying to solve a problem that is related to your iPhone or iPad not working properly, you should choose the backup that is most relevant to you. This will allow you to restore the most recent data that was recorded in iCloud.

Restoring an iPhone from an iCloud backup will take some time. So calmly grab a cup of tea or coffee and enjoy the wonderful moments.

This concludes our consideration of the question: “How to restore an iPhone from an icloud backup from a phone?” We also note and remind you that data recovery from cloud storage is possible without using a PC or MAC, so we answered one of the frequently asked questions: “How to restore an iPhone from an iCloud backup from a phone.”

How to restore an iPad or iPhone from an iTunes backup?

If you decide to back up your iPhone or iPad, simply connect your smartphone to iTunes and the backup process will begin automatically. You can also restore your gadget using one of latest copies, which are saved in iTunes. First, manually disable Find My iPhone (create article). Then we proceed to restoring the smartphone from a backup copy.

It is important to know! This method restores exclusively your contacts, calendar notes, text messages and settings, but not the device firmware.

1. Connect your iPhone or iPad to your computer.

2. Launch iTunes on PC or MAC.

3. Click on the smartphone icon in the upper left corner of the iTunes window.

4. Click on "Summary" from the menu on the left side.

5. Make sure that the settings (checkbox) for automatic backup on this computer are selected.

6. Click on the “Restore backup” button (Backup).

7. When all the settings have been put in order, select your device and click the “Restore” button.

8. If necessary, enter a password that will unlock your iPhone backups.

9. Continue to follow the steps indicated by the iTunes assistant and wait for the backup to be restored.

When all your attempts were in vain

If for some reason our instructions did not help you understand the question “How to restore an iPhone from an iCloud backup,” we recommend starting everything from clean slate, i.e. clean installation iOS firmware devices. One of the main advantages of this approach is hard reset all settings and settings of your gadget. It looks like general cleaning in your apartment. Select only the applications you want to keep on the storage device.

One of the disadvantages of this method is complete removal all data. Therefore, we advise you to make sure in advance that you have made a backup copy of your message, contacts, media files, applications and much more that is of value to you.

Once you are sure that you have backed up your important data to several cloud storage, you can safely proceed with the installation new firmware iOS on your device. Follow the instructions that the installer offers you and do not retreat a single step. We will publish soon new instructions about how to set up or set up your iPhone as a new device.

We invite you to familiarize yourself with and try a completely new series of device accessories Apple. Protective glass for iPhone 7 from a premium manufacturer Benks. Full 3D coating of the front part of the screen will reliably protect the display from scratches and chips.

Details Created: January 15, 2017






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