Windows 7 print server does not start. Windows could not connect to the printer

If you are faced with a problem related to the fact that the printing subsystem is unavailable, then you should not rush and run to call workshops and service centers, because almost any user of office equipment can cope with this widespread problem. To solve a problem like “the printing subsystem is unavailable, how to fix it,” first of all, try restarting both the computer and the office equipment itself. The likelihood that such an action will help you is small, but it still exists. If such simple action was not enough to resolve the described problem, then resort to the recommendations described below.

So, if an error related to the fact that the printing subsystem is unavailable haunts you, then first of all be sure to check your entire operating system. windows system 10 or more old version for the presence of viruses. Use any high-quality and popular antivirus for this, for example, Dr. is an excellent option. Web, No. 32, Kaspersky. In addition, for a more thorough check, use special antivirus utilities, for example, AVZ, Microsoft Safety Scanner, Dr.Web CureIt, etc. With their help, you can find and remove viruses that could cause local system printing on your PC began to generate an error. It should be added that, if possible, check your hard drive on another personal computer that is truly "healthy" and more powerful.

If necessary, create on a “healthy” PC bootable USB flash drive Dr.Web LiveUSB. This utility serves to restore the system from boot drive or from a disk drive. With its help, you can not only restore the affected operating system, on which the local printing subsystem does not run, but also clean your PC from any infected and suspicious programs. In addition, it will allow you to pre-copy the necessary data to another PC or removable media.

Also, the Dr.Web LiveUSB utility will be useful if you need to disinfect previously infected objects. Kaspersky also has approximately the same utility - Kaspersky Rescue Disk 10. In general, choosing which one to use is up to you personally!

If checking your PC for viruses and using special anti-virus utilities did not help you and the printing subsystem is still unavailable, then pay attention to the following recommendations.

Recovering system files

If viruses are not the reason that the local printing subsystem cannot run and function normally, then try recovery system files your OS. There is a considerable possibility that virus programs damaged some important files, as a result of which a problem appeared due to the fact that the printing subsystem was unavailable.

To try to solve the problem using this method, open the command line by calling the “Run a program” window using the combination Ctrl keys+ Windows and enter “CMD” there. Don't forget that before doing this, you need to log into your computer as an administrator. In the command prompt window that opens with a black background, type “sfc /scannow” and press Enter. This action will launch a utility whose function is to protect Windows OS files. Once it's finished, try printing something. If the service windows print still won't work, try the automatic fix. To do this, you just need to go to the web address “http://support2.microsoft.com/mats/printing_problems/ru”, then click on the green “Run Now” button and follow all the instructions that will be displayed next.

We are trying to “roll back” the system

The question arises, what to do if the recommendations listed above did not help and the local printing subsystem is still not running? To solve this problem, an excellent solution may be to “roll back” the system, i.e. loading it latest configuration which was in normal working order.

1. To do this, open utilities from the “Accessories” list in the “Start” menu, and then click on the item that allows you to perform a system restore.
2. In the new window, select "Recover more than early state computer", and then determine a specific restore point when your system was working normally without any failures and when the local printing subsystem was available.
3. Finally, wait until Windows rolls back, and then reboot the system if the computer did not do this on its own.
4. Then check whether the local printing subsystem is available by trying a test print.

Print queue problem

If the printing subsystem is unavailable and none of the above helped, then click on the “My Computer” icon right click mouse and go to “Management”. Find the services tab and click on it. Find “Print Spooler” there and, opening the menu by right-clicking, click on “Stop”. Overall, this should correct the situation and return the printing subsystem to normal operation.

With Print Spooler, your computer can Windows control interacts with the printer. The Print Manager also manages the documents that are sent for printing. If you receive any error message about the print spooler, it means that it is corrupted or cannot communicate properly with other software. You may need to try some of the methods below to get Print Spooler working again.

Steps

Changing Print Spooler Properties

Open Print Manager Properties. You won't be able to solve all Print Manager problems by simply changing its properties, but this is the easiest and most safe method, working in Windows any versions.

• Press Windows + R to open the Run window. Enter services.msc and press ↵Enter. Double click on "Print Manager".
• Or click Start → Control Panel → Administration→ Services → Print Manager.

1. Restart Print Manager. The Stop and Start buttons are located on the General tab in the Print Spooler Properties window. Some problems will be resolved by restarting Print Manager. Leave this window open as there are other changes that need to be made.

   Set it up automatic start print manager. From the Startup Type drop-down menu, select Automatic to have Print Manager start when the system boots. Click Apply (bottom right corner) to save your changes.

   Change your recovery options. Click the Recovery tab to configure what Print Spooler should do when problems occur. Some changes will increase the chance that Print Spooler will resolve problems on its own and minimize the chance of Print Spooler crashing. Change the settings like this:

   • First failure: Restarting the service
   • Second failure: Restarting the service
   • Subsequent failures: Take no action
   • Resetting the error counter via: 1 days
   • Restart the service via: 1 min.
   • Click Apply.

2. Prevent interaction with the desktop. Go to the “Login” tab and uncheck the “Allow desktop interaction” checkbox. If this option is enabled, problems with the print spooler may occur. Click Apply.

   Restart your computer. Now you can try to print the document. To do this, close the Print Spooler Properties window and/or restart your computer for the changes to take effect. If the error persists, continue to the next step.

   Check dependencies. Return to the Print Spooler Properties window (described above) if you have already closed it. Go to the "Dependencies" tab and look at the top section called " This service depends on the following system components" Check the status of each service located in this section.

   Restore default settings

   1. Clear the print queue. Clearing the queue often resolves problems. This is also necessary to proceed to the next steps.

      • Open the Services window (press Windows + R, type services.msc, press Enter).
      • Select Print Manager and click Stop.
      • Open the folder C:\Windows\system32\spool\PRINTERS. You may need to show hidden files and folders and/or enter an administrator password.
      • Delete all contents of the Printers folder. Don't delete the folder itself! Please note that this will delete all current print jobs, so make sure no one is using the printer over your local network.
      • Return to the Services window, select Print Spooler, and click Start.

   2. Update your printer driver. The printer driver may be corrupted, causing problems with the print queue. First, update your printer driver. If updating the driver does not resolve the issue, continue to the next step.

      Remove the printer. The printer software may be damaged. Therefore, remove the printer and then install it.

      • Turn off the printer or disconnect from the wireless printer.
      • In the search bar, enter “Devices and Printers” and open this window.
      • Right-click on the icon of the failed printer. Select "Delete" from the menu.

   3. Uninstall the printer driver. Leave the Devices and Printers window open and make the following changes:

      • Left-click on any printer icon and then click Print Server Properties(V top line menu).
      • In the Print Server Properties window, go to the Drivers tab.
      • Select the remote printer driver, and then click Uninstall.
      • If you select "Remove the driver and its package", it will also remove installation package drivers. Do this only if you know where to find the new installation package.

   4. Reinstall the printer. Connect the printer and follow the onscreen instructions to reset it. If you deleted the driver package, download a new one. It can be found on the printer manufacturer's website.

   5. If the printer does not uninstall or is automatically reinstalled, use Print Management to remove it. This can be done in Windows 7 Pro/Ultimate/Enterprise and in Windows 8 Pro/Enterprise.

      • Click Start → Administration → Print management and login as administrator. Or click Start → Control Panel → system and safety → Administration → Print management.
      • In the left pane, click the arrow next to Print Servers to open the list.
      • Click on the arrow next to your computer (labeled "local").

[Local Printing Subsystem Not Running] is a notification that occurs when some users do, and not all users know what to do if such a situation occurs.

This error prevents the printer and system from working properly and prevents printing.

However, you can eliminate it yourself - there are several methods for this, depending on what exactly caused the appearance of such a notification.

Contents:

The essence of the problem

When you try to copy any document or image, a notification from Print Manager, indicating that the system cannot connect to it and the subsystem cannot be executed.

This phenomenon occurs when connecting the device, most often during the first attempt, since it is related specifically to the device settings and its interaction with the PC.

It is extremely rare that such an error can be generated by one that worked properly before.

What does this notification mean? It informs the user that there is an error in the Dispatcher that is preventing him from completing a task or connecting to him.

It is the inability to connect that is often the cause of this problem.

But sometimes there is another reason. This is in the folder that forms the queue.

Such “garbage” accumulates as a result of installing unnecessary and varied software for device, drivers, etc.

Before you try to fix the problem, you need to find out what exactly caused it.

Enabling the service

The subsystem about which we're talking about, this is the Dispatcher. It is responsible for building the queue and sending jobs to it.

It can be disabled either by the user himself or as a result of an action malicious files.

The dispatcher is located in the administration settings, so to work with it you need to log in account on behalf of the administrator. Then proceed as follows:

1. Go to Control Panel from the Desktop (right-click on free space), through the Start button menu or using search on the computer, which is especially convenient on operating systems;
2. Find a section Administration and go to it, and from there to the Services section (sometimes there is also a Local Services item, and you don’t need to go into it);
3. Will open big list, which you need to scroll down to Manager (on older versions operating system it may be called Queue Manager), and then open it double click left mouse button;
4. Go to the General tab, although this is usually what opens;
5. Find the Startup type field - it must have the Automatic option;
6. If it is not, then install it;
7. If the Run button is active at the bottom of the window, then click on it;
8. Click on the OK button;
9. After that, close the window; saving is not required.

After this, the computer should be restarted. If the problem lay in the service itself and it, then after this procedure everything should work fine.

If the problem has not been resolved, then it is necessary to look for another cause.

Connection

If the previous method did not fix the problem, or if the error appeared immediately after connecting the device, then the problem most likely lies in the connection itself.

Methods for solving it vary depending on which of them is connected - network or local.

Network solution

A universal solution is a local port connection method. With this method, you manually specify the path with which the system should work.

To do this, follow the instructions:

1. Go to Control Panel one of the methods described in previous method problem solving;
2. Go to section Printers and devices(or Equipment and Sound, and from there - Adding a device, if you have Windows 10 installed on your PC);
3. Click on the Install button at the top of the window that opens;
4. A window opens listing possible options devices - click on the section Add a printer;
5. In the window that opens, find the Create field new port and place the marker in the window opposite the inscription;
6. Below in the drop-down list of the Port Type section, specify Local Port;
7. Click on the Next button at the bottom of the window;
8. A small window will open in which you need to enter the path to it (although it is called Port Name), you must take into account spaces, case, etc.;
9. Click OK;
10. In the next window select required driver For normal operation devices (downloaded or loaded from a memory card or disk);
11. Click Next again;
12. Then click on the Next button several more times, agreeing with what is suggested Port Creation Wizard, until the window closes.

After this, restart your computer. It should now work properly. If this does not happen, then check the spelling of the path again.

Instructions

Call the main thing system menu by clicking the "Start" button and go to "Control Panel" to launch service print. Expand the “Administration” link by double-clicking and expand the “Computer Management” node. Go to the “Services” section and also double-click on the “Queue Manager” item print».

Select the Auto option from the Startup Type drop-down list. To enable the service immediately print use the “Start” button located under the “Status” line.

Take advantage alternative method start the required service. To do this, return to the main Start menu and go to the Run dialog. Type net start spooler in the “Open” line and confirm the service will start print by clicking OK.

Another way to enable the selected service is to use the same “Run” dialog. Enter services.msc in the “Open” line and confirm the selected action by clicking OK. Specify the Queue Manager service print» in the opened catalog system services and enable it by clicking "Run" service».

For automatic switching on selected service, return to the main Start menu again and go to the settings section. Open Control Panel and log in service menu the “Printer” element by double clicking the mouse. Select "Use dispatcher" print» in the catalog available printers and confirm saving the changes made by clicking OK. The success of this procedure will be symbolized by the appearance of a service icon print in the notification area.

To disable a service print use the “Run” dialog. Type net stop spooler in the “Open” line and confirm the selected action by clicking OK.

Sources:

• "The operation cannot be completed" error message appears when running the Add Printer Wizard
• print spooler service

You purchased Printer. But where to start getting acquainted with the long-awaited technology? Understanding how a device works is not always easy. Sometimes problems arise even when turning on a new printer. Take advantage simple tips, you will surely succeed!

Instructions

Refer to the instructions supplied with the device. Typically, such manuals clearly and clearly explain the procedure. Sometimes there may even be detailed pictures or photographs. Read the instructions and find the appropriate button.
If for some reason it is missing or written in a language you do not know, then try to find the power button yourself. It is usually located on the front of the case and has a distinctive external icon or name “Power”. Sometimes it has the shape of a classic switch lever and is located on the side or back of the case.

If you are sure that this is true, but the printer is still unavailable, then double-check that the device is connected to the network. Trace the wire from electrical outlet to the device, check all cable connections. Make sure that it is working properly and that there is electricity in the room where you are.
Don't ignore this advice. Maybe you just forgot to turn it on network filter.

If the above tips did not help, then the device is probably really faulty. In this case, you should contact the service technical support the manufacturer of the printer you purchased. Or you can, after placing the printer in its packaging box, take your purchase back to the store, detailing the problems that have arisen to the sales consultant.

Helpful advice

Never turn on the printer immediately after you have just turned it off. Unlike personal computer, for which rebooting is not harmful, printers are very sensitive to switching on and off procedures. Wait at least 10-15 seconds before starting the device again.

Sources:

• Turning the printer on or off

The print manager is usually called the built-in Print Manager spooler program, designed to print selected document pages in background without interrupting the main work. This is accomplished by the printer driver sending print commands to a temporary file on disk rather than to the printer itself.

Instructions

Click the "Start" button to open the main menu of the system and go to "Settings" to launch the "Print Manager" tool.

Expand the “Computer Management” item by double-clicking the mouse and select the “Services” node.

Select the “Print Spooler” item by double-clicking the mouse and select the “Start” command to start the selected service or “Stop” to stop the service.

When trying to connect new printer and in some other cases related to printing materials from a computer, the user may encounter the error “The local printing subsystem is not running.” Let's find out what it is and how to fix this problem on a Windows 7 PC.

The most common reason When the error studied in this article occurs, the corresponding service is disabled. This may be due to its deliberate or erroneous deactivation by one of the users with access to the PC, with various failures in the operation of the computer, and also act as a consequence viral infection. The main ways to eliminate this problem will be described below.

Method 1: Component Manager

One way to run the required service is its activation through "Component Manager".

1. Click "Start". Go to "Control Panel".



2. Click "Programs".



3. Next click "Programs and Features".



4. On the left side of the shell that opens, click "Turn Windows features on or off".



5. Starts "Component Manager". You may have to wait a short time while the list of items is built. Find the name among them "Print and Document Service". Click on the plus sign located to the left of the above folder.



6. Next, click on the checkbox to the left of the inscription "Print and Document Service". Click until it becomes empty.



7. Then click on the named checkbox again. There should now be a checkbox next to it. Place the same mark next to all elements included in the above folder where it is not installed. Next click "OK".



8. After this, the procedure for changing functions in Windows will be performed.



9. After completing this operation, a dialog box will open asking you to restart the PC to make the final change of settings. You can do this immediately by clicking the button "Reboot Now". But before doing this, do not forget to close all active programs and documents to avoid losing unsaved data. But you can also press the button "Restart later". In this case, the changes will take effect after you restart the computer in the standard way.

After restarting the PC, the error we are studying should disappear.

Method 2: "Service Manager"

Activate related service To eliminate the error we are describing, you can use "Service Manager".

1. Go through "Start" V "Control Panel". How to do this was explained in Method 1. Next, select "System and safety".



2. Come in "Administration".



3. Select from the list that opens "Services".



4. Activated "Service Manager". Here you need to find the element "Print Manager". For more quick search build all names in alphabetical order by clicking on the column name "Name". If in the column "State" no value "Works", this means that the service is deactivated. To launch it, double-click on the name with the left mouse button.



5. The service properties interface is launched. In area "Startup type" select from the list provided "Automatically". Click "Apply" And "OK".



6. Returning to "Dispatcher", highlight the name of the same object again and click "Run".



7. The service activation procedure is in progress.



8. After it ends, near the name "Print Manager" there should be a status "Works".

Now the error we are studying should disappear and no longer appear when trying to connect a new printer.

Method 3: Restore system files

The error we are studying may also be a consequence of a violation of the structure of system files. To eliminate such a possibility or, conversely, correct the situation, you should check your computer with the utility "SFC" followed by a procedure for restoring OS elements if necessary.

1. Click "Start" and log in "All programs".



2. Navigate to folder "Standard".



3. Find "Command line". Right-click on this element. Click "Run as administrator".



4. Activated "Command line". Enter the following expression into it:

   Click Enter.



5. The procedure will begin to check the system for the integrity of its files. This process will take certain time, so be prepared to wait. In this case, do not close it under any circumstances. « Command line» , but if necessary you can collapse it to "Task bar". If any inconsistencies are identified in the OS structure, they will be corrected immediately.



6. However, it is possible that if there are errors found in the files, the problem cannot be fixed immediately. Then you should repeat the check with the utility "SFC" V "Safe Mode".

Method 4: Check for viral infection

One of the root causes of the problem under study may be a virus infection of the computer. If you have such suspicions, you need to scan your PC with one of the anti-virus utilities. This must be done from another computer, from a LiveCD/USB, or by logging into your PC in "Safe Mode".

If the utility detects a virus infection on your computer, act according to the recommendations it gives. But even after completing the treatment procedure, there is a high probability that malicious code managed to change the system settings, so in order to eliminate the local printing subsystem error, it will be necessary to reconfigure the PC using the algorithms described in the previous methods.

As you can see, in Windows 7 there are several ways to resolve the error. "The local printing subsystem is not running". But there are not so many of them in comparison with the options for solving other computer problems. Therefore, it will not be particularly difficult to eliminate the malfunction if necessary, try all of the above methods. But, in any case, we recommend checking your PC for viruses.