Windows 10 computer cannot be restored. System restore error in Acer laptop


Recovery Windows systems 10 from a recovery point (TV) is convenient when the user installs many programs downloaded from the Internet. Often you come across low-quality software, outdated or with a virus. Also, the procedure may be necessary if there was an attempt to connect additional device and there was a conflict with the system.

TV is a service that saves backup versions system files and the registry in the state at the time of creation of such a milestone. It is recommended to create them before each change that is made to the operating system.

A failure can also occur in an emergency situation:

  • power outage;
  • sudden drop in voltage in the network;
  • infection with viruses, etc.

In this case, you need to have a mechanism that will help you return to working order. operating system without reinstalling it. How to enable is described here.

The basis of this method is the shadow copying mechanism built into the “top ten”. It allows you to restore the initial state of any files important to the OS.

How to run a rollback

We'll tell you in detail how to roll back Windows 10 to a restore point. This can be done in different ways:

  1. Press the WIN+R buttons and type the line "systempropertiesprotection".

The properties window will open. Clicking on the "Restore" button will start the process.

Through the search, find the control panel and launch it.

In small icons view, click the appropriate link.

You can also get to this window through the search.

Click "Run" to start the process.

Here you can configure the settings.

To roll back to a restore point in Windows 10, click the “Restore” button.

If you want to know what it is and how to enable it, follow the link provided.

How to rollback

In the first step, you will be asked to confirm the start of the operation. This is done so as not to start the procedure accidental pressing. Although you can undo changes in the future, it will no longer be possible to interrupt the process itself.

To see which actions will be undone, tap “Search for affected programs.”

The OS will be scanned to find all affected activities.

You'll see which programs were restored or removed before the milestone was created. After the rollback they will return to their original state. Please note that programs that were installed from the Tens store are not shown here.

If everything is satisfactory, close this window and click “Next”. You will need to confirm the start twice as the start point Windows recovery The system does not give 10 by chance.

Agree with the action.

Confirm again.

The preparation process will begin.

Then the computer will reboot and all you have to do is wait. With minimal changes, the process took half an hour.

Return to point Windows recovery 10 completed.

Restart your computer. As a result, we will get a new name.

After that, roll back your Windows 10 system again to control point recovery.

Check if the WindowsApps folder has been created and delete WindowsApps.old. As a rule, if the Windows 10 restore point does not work, this method helps.

You can run a Windows 10 system restore from a startup restore point. In this case, you should be taken to the special boot options menu. If the operating system does not boot at all, then this is done from the boot disk. If you don’t have one, you need to create one on another computer with “ten”. If the OS has loaded, but the TV does not work, go to “Settings”.

Then select Update & Security.

And reboot.

A menu will appear in which select “Diagnostics” and then the first item (using TV).

This will help you roll back and. Once again we remind you of important information:

  • TVs disappear when protection is removed from the system.
  • You should create a milestone BEFORE installing questionable software or when the OS is in a working state that suits you.

Operating systems tend to fail sometimes. This can happen due to the user's fault, due to virus infection or a simple failure. In such cases, do not rush to reinstall Windows immediately. First, you can try to restore the OS to its original state. We will tell you exactly how to do this on the operating system in this article.

We immediately draw your attention to the fact that further we will not talk about recovery points. Of course, you can create one immediately after installing the OS, but an extremely small number of users do this. Therefore, this article will be aimed more at ordinary users. If you want to learn more about using restore points, we recommend that you read our dedicated article.

Let's take a closer look at how you can return the operating system to its original appearance.

Method 1: "Options"

This method can be used if your OS boots and you have access to standard settings Windows. If both conditions are met, do the following:

  1. In the lower left part of the desktop, click on the button "Start".
  2. In the window that opens, click on the button "Options". It is depicted as a gear.
  3. A window with subsections will appear on the screen Windows settings. You must select an item "Update and Security".
  4. On the left side of the new window, find the line "Recovery". Click once with LMB on this word. After this you need to click on the button "Begin", which will appear to the right.
  5. Next you will have two options: save everything personal files or remove them completely. In the window that opens, you need to click on the line that corresponds to the decision you made. As an example, we will choose the option of saving personal information.
  6. Preparations for restoration will begin. After some time (depending on the quantity installed programs) a list of software that will be removed during recovery will appear on the screen. You can view the list if you wish. To continue the operation you need to press the button "Further" in the same window.
  7. Before the recovery starts, you will see last message on the screen. It will list the consequences of system recovery. To start the process, click the button "Reset".
  8. Preparations for the reset will begin immediately. It takes some time. Therefore, we just wait for the operation to complete.
  9. Once preparation is complete, the system will automatically reboot. A message will appear on the screen indicating that the OS is being returned to its original state. The progress of the procedure will be shown immediately in the form of percentages.
  10. The next step is to install system components and drivers. At this stage you will see the following picture:
  11. Again, we wait until the OS completes the operations being performed. As the notification will say, the system may reboot several times. So don't be alarmed. You will eventually see a login screen using the same username as the one who performed the restore.
  12. When you finally log in, your personal files will remain on your desktop and an additional HTML document. It opens using any browser. It will contain a list of all applications and system libraries that were uninstalled during the restore.

The OS is now restored and ready to use again. Please note that you will need to reinstall all accompanying drivers. If you are having problems with at this stage, then it’s better to use special software that will do all the work for you.

Method 2: Boot Menu

The method described below is most often used in cases where the system fails to boot correctly. After several such unsuccessful attempts, a menu will appear on the screen, which we will discuss later. You can also launch this menu manually directly from the OS itself if, for example, you have lost access to general parameters or other controls. Here's how it's done:

  1. Press "Start" in the lower left corner of the desktop.
  2. Next you need to click on the button "Shutdown", which is located in the drop-down window immediately above "Start".
  3. Now hold down the key on your keyboard "Shift". While holding it down, left-click on the item. After a few seconds "Shift" you can let go.
  4. The screen will appear boot menu with a list of actions. This is exactly the menu that will appear after several unsuccessful attempts by the system to boot into normal mode. Here you need to click once with the left mouse button on the line .
  5. After this, you will see two buttons on the screen. You need to click on the very first one - "Return the computer to its original state".
  6. As in the previous method, you can restore the OS while preserving personal data or using it complete removal. To continue, simply click on the line you need.
  7. After this, the computer will restart. After some time, a list of users will appear on the screen. Select the account under which the operating system will be restored.
  8. If for account password has been set, you will need to enter it in the next step. We do this, and then press the button "Continue". If you have not installed a security key, then simply click "Continue".
  9. After a few minutes, the system will prepare everything for recovery. All you have to do is press a button "Return to original state" in the next window.

Further events will develop in exactly the same way as in previous method: You will see on the screen several additional steps in preparation for recovery and the reset process itself. Upon completion of the operation, there will be a document on the desktop with a list of deleted applications.

Restoring a previous build of Windows 10

Microsoft periodically releases new builds of the Windows 10 operating system. But such updates do not always have a positive effect on the operation of the entire OS. There are cases when such innovations cause critical errors due to which the device fails (for example, blue screen death during loading, etc.). This method will allow you to rollback to previous build Windows 10 and restore system functionality.

Let us immediately note that we will consider two situations: when the OS is working and when it flatly refuses to boot.

Method 1: Without starting Windows

If you are unable to start the OS, then to use this method you will need a disk or USB flash drive with Windows 10 on it. In one of our previous articles, we talked about the process of creating such drives.

Having one of these drives in hand, you need to do the following:

  1. First, connect the drive to your computer or laptop.
  2. Then turn on the PC or reboot (if it was turned on).
  3. The next step is to challenge « Boot Menu» . To do this, you need to press one of the special keys on keyboard. Which key you have depends only on the manufacturer and series motherboard or laptop. More often "Boot Menu" called by pressing "Esc", "F1", "F2", "F8", "F10", "F11", "F12" or "Del". On laptops, sometimes these keys need to be pressed in combination with "Fn". In the end, you should end up with something like this:
  4. IN "Boot Menu" Using the arrows on the keyboard, select the device on which the OS was previously recorded. After that, click "Enter".
  5. After some time, a standard window will appear on the screen Windows installations. We press the button in it "Further".
  6. When the next window appears, you need to click on the inscription "System Restore" at the bottom.
  7. Next in the action selection list, click on the item "Troubleshooting".
  8. Then you should select "Return to previous build".
  9. In the next step, you will be asked to select the operating system for which the rollback will be performed. If you have one OS installed, then there will also be one button. Click on it.
  10. After this, you will see a notification that your personal data will not be deleted as a result of the recovery. But that's it program changes and the settings will be uninstalled during the rollback process. To continue the operation, press the button "Roll back to previous build".

Now all that remains is to wait until all stages of preparation and execution of the operation are completed. As a result, the system will roll back to an earlier build, after which you can copy your personal data or simply continue to use your computer.

Method 2: From the Windows operating system

If your operating system boots, then you won't need to rollback the build external media with Windows 10. Just follow these simple steps:


This concludes our article. Using the above guides, you can easily return the system to its original appearance. If this does not give you the desired result, then you should think about reinstalling the operating system.

Having problems with Windows 10 and can't fix them? Are your system files damaged and the traditional sfc /scannow command is not working? See how to use the DISM feature to fix corrupted system files or restore them from the original system image without reinstallation Windows 10

As a rule, in case of problems with system files, use SFC utility, which scans HDD for errors and corrects them. But still, this first aid remedy does not always bring desired results. Another DISM utility is available in the system, which we briefly mentioned in previous articles, which can fix problems with damaged files in Windows 10. This time we’ll look at the full range of DISM functions and describe various options use and show how to use it to restore damaged system files from the original system image (component storage).

This feature is designed to patch and prepare WIndows images such as OS boot disk, system recovery tools, etc. These images can be used to reinstall or restore the system in case of problems. When using the SFC utility to scan and repair a disk, problems with damaged files can only be resolved using the appropriate image from the component store on the hard drive. When this image is damaged, the system cannot retrieve system files from the component store and therefore cannot restore them using the SFC function. It is in this case that the DISM utility will help us, which will solve the problem with recovery images and allow the SFC function to complete its work correctly.

How to use DISM utility?

Restoring system files using the utility is not difficult. This application can restore components using the same principle as using SFC via command line. To open the command line, press the combination Windows keys+ X and in the menu that appears, select “command line (administrator). Then in the console you need to enter the DISM command with the appropriate parameters.

We can add additional parameters to the DISM command, with which you can check, scan and restore images different ways. Let's look at the most important combinations.

DISM with CheckHealth parameter

In the command line console, enter next command:

DISM /Online /Cleanup-Image /CheckHealth

Using this option, you can quickly check the image and individual components system installations that are stored on disk for damage. This command does not make any changes - it is completely safe. CheckHealth provides information about the status of the operating system package. This is very useful option when we want to safe way check if any system file corruption has occurred in the component store.

DISM with ScanHealth option

This option works similar to CheckHealth, but takes a little longer due to a more thorough scan, but also does not fix anything. It is worth using when the previous /CheckHealth option indicated that everything is fine, but we want to make sure that this is definitely the case. Enter:

DISM /Online /Cleanup-Image /ScanHealth

The scan may take much longer than with the previous option (approximately 10 minutes). If the scan stops at 20% or 40%, you will need to wait - it may seem like your computer is frozen - but it is actually scanning.

DISM with RestoreHealth option

If the first and second commands unloaded a message that the images were damaged, it is time to restore them. For this purpose, we use the /RestoreHealth parameter. Enter the following command in the command prompt console:

DISM /Online /Cleanup-Image /RestoreHealth

The option uses Windows Update for recovery damaged files in the component repository. Scanning procedure and automatic recovery may take approximately 20 minutes (sometimes longer). DISM detects a failure, creates a list of damaged files, and then downloads them from Microsoft servers using Windows Update.

How to restore files from a specified source using the RestoreHealth option

Sometimes it happens that damage to the operating system is much wider and affects the service Windows updates. In this case, the RestoreHealth parameter will not be able to repair damage to the image because the system cannot connect to Microsoft servers. In this situation, you should perform another operation - specify the path to the Windows installer, from which “working” files will be downloaded without using the Internet and the update center.

To do this, you need the Windows 10 installer on a DVD, flash drive, or ISO image format. The latter can be downloaded via the app Media Creation Tool for Windows 10.

Download the version for Windows 10 (32 or 64 bit), run the application and follow the wizard to download the ISO to your computer. After the image is downloaded and saved, go to the Explorer window and double-click on ISO file with the installer to install it. In the This PC window, check which letter was assigned to the mounted image (for example, the letter "E").

If you have boot disk DVD or USB drive with the installation of Windows 10, then you don’t need to download anything - just insert the disk or connect an external drive, and see what letter was assigned to this drive in the “This PC” section.

After the drive with the Windows installation is detected by the system and we know the letter, it is time to use the appropriate DISM parameter, which will indicate the path to this media. To do this, enter the following command:


Dism /Online /Cleanup-Image /RestoreHealth /Source:wim:E:\Sources\install.wim:1 /limitaccess

Please note again that if in our case, a DVD, flash drive or ISO image If a different letter is assigned than “E”, then change it in the above command. After pressing Enter, damaged component store files will be restored from the original Windows installer along the specified path.

Fixing errors in Windows

Once you have completed all the above steps, you now need to use the SFC utility again to fix errors in the system from the restored Windows images. Type in the command prompt window:

sfc /scannow

Sometimes it may be necessary to scan the system three times to completely eliminate all errors. SFC now has access to restored images in the component store and can completely restore damaged system files.

Restoring Windows 10 allows you to return the operating system to a working or original state from an automatically or manually created system rollback point or a full system image stored on a hard drive.

Also in the “tens” toolkit there is a tool for resetting the OS, which will save you from lengthy Windows reinstallation 10, and creating a recovery flash drive necessary to resume the functioning of the operating system in critical situations (when Windows 10 does not boot and does not provide the opportunity to get into the recovery environment).

The proposed instructional article talks about all the tools that make up the system recovery environment in Windows 10, the mechanisms of their functioning, how to use a particular function and the effectiveness of recovery methods in certain situations.

Before you begin studying the material, it is recommended that you read the instructions on restoring the operating system bootloader, checking its files for integrity, and restoring damaged registry files.

Safe mode

The first thing you should try if problems occur is to boot into safe mode. Let's consider a situation where "ten" does not load and does not allow you to reboot with the appropriate parameters (get into this mode via msconfig or special options download will not work).

1. Launch from bootable media With Windows distribution 10 using the Boot Menu.


4. Run the command “bcdedit /set safeboot minimal” to then start the computer in safe mode.

5. Reboot, closing all windows.

After starting the computer, you can begin to solve the problem that is preventing the PC from starting/functioning normally.

We return the computer/laptop to its original state

The most notable recovery feature that came with Windows 10 is the ability to restore Windows to its original state. You can use it through “Options”.

1. Call up the menu using Win→I.

2. Go to the “Update/Security” section.

3. Click on the “Recovery” tab.

This opportunity should be used as a last resort when the options below did not help solve the problem, because in the end you will get a clean, only installed operating system with or without personal data, depending on the specified parameters.


4. Click “Start”, after which a dialog will appear asking you to specify the parameters for resetting the operating system.

The first option is complete cleaning system volume from all files and quick reinstallation of "ten" without using installation disk with the operating system distribution, the second method is quick Windows installation 10 with saving user files and settings of applications installed on the PC, but the programs themselves will not be saved.


There is another way to call the operating system reset dialog even without authorization in the system. Everything is done on the login screen. To access the function, click on the “Reboot” icon while holding down Shift key. After restarting the computer, click on the “Diagnostics” icon, then click on the button to return the system to its original state.

The advantages of this method are that there is no need to have an installation disk/flash drive and all actions are performed in automatic mode without any user intervention.

There is only one drawback - when the user deletes the system image or locates this file in bad sectors hard drive commit quick reinstallation will not succeed, but here the “ten” has several additional tools in its arsenal: using a system repair disk if available (a very rare occurrence) and backing up Windows 10 using OS tools on a volume different from the system one.

Windows 10 recovery flash drive

The tool is called a Windows recovery disk, but in the “top ten” it should be renamed a recovery flash drive (we will use this term).

If previously the Microsoft OS had utilities for performing automatic system resuscitation, which in most cases only tried to do something, then in the “ten” there is an option to create a system image for the subsequent return of the system volume to the state imprinted in this image by automatically reinstalling the OS , as discussed in the section above.

A similar image is created in the following way:

1. Call the Control Panel applet called “Recovery”.


3. Check the option to back up system files to a recovery flash drive in order to be able to instantly reinstall Ten.


4. Upon completion of all recording operations or, if necessary, boot from the created drive using the Boot Menu function.


5. In the action selection window, go to the “Diagnostics” section.

While in it, we will open the opportunity to perform the following operations:

  • using a flash drive with an image, return Windows 10 to its previous state;
  • visit UEFI/BIOS settings;
  • resort to resuscitation of the “tens” through a rollback point;
  • run via the command line, for example, to create a copy of the bootloader on the corresponding volume;
  • restore Windows 10 from a full OS image.


The presence of such a flash drive in the case of the “ten” is much more useful than even the installation one, although the latter allows you to launch some of the operating system recovery operations on the screen with the “Install” button immediately after selecting the language.

We create a complete image of the system resuscitation

Preparing an automatic recovery involves creating a snapshot of Windows 10 at the time of its current state. It is best to create such an image immediately after installing the operating system with all drivers and software, until system volume not littered, like the registry.

It is not necessary to create a snapshot in the first hours of operation of the new OS; this can be done a couple of days after its reinstallation, so that Windows gets used to it and is brought to a normal functioning state, but does not have time to acquire junk files and registry keys.

1. The process begins with cleaning drive C of garbage: system registry and uninstalling programs that turned out to be unnecessary.



5. We decide on the storage location for the snapshot of the operating system and the partitions that will be backed up (it is best to specify a removable drive).


After completing the compression of system files and moving them to the specified digital media it can be used to quickly return Windows 10 to the state captured in the image. In order to start recovery from an image, you must boot the computer from the flash drive on which the file is stored, or through Windows installer 10 (“Diagnostics” - “Advanced options” - “OS image restoration”).

Windows 10 rollback points

There are no innovations with this function, all its features work as in previous versions OS. It provides a chance to return the system to one of the preserved states through a recovery environment or in a running operating system. To take full advantage of the feature, it must be activated. You can check the status through the Control Panel applet called “Recovery”. In the window, click “System Recovery Settings”.


To change the settings, click “Configure” and indicate the space allocated for storing rollback points on the system disk.


When using a licensed image, this function is activated, but if you installed Windows 10 downloaded from pirated sites, the author of the assembly may have deactivated this function. How to enable system restore? Choose system partition, click “Configure” and move the checkbox to the “Enable system protection” position.


Typically, rollback points are created automatically when changes are made by the user or any application to system files, settings, services, and registry settings. The option to manually create restore points is also available. In the “System Properties” window, click “Create” and enter a name for the image to make it easier to identify it.

To use the system rollback function using one of the restore points, go to the same applet and click “Run system restore.” If Windows 10 does not start, boot from a recovery disk or installation distribution and call “System Restore” via “ Extra options» in the diagnostic window.

File history

Another innovation in Windows 10 that allows you to make and store backups specified files(often text documents and various projects) and extract from the reserve the required copy file if necessary.

As you can see, the “ten” has an expanded set of effective functions to return the system to working condition in any case and without reinstalling the OS. In addition to all the listed tools, you should definitely include the bootloader recovery function using Windows 10.


The Windows 10 recovery image is an official tool with which you can restore your OS to functionality if problems occur with it. You have two ways to get an image. The first way is to download a Windows 10 recovery image from the Internet. The second way is to create this image yourself, when your system is still working as stable as possible. Ideal if you choose the second method. It is best to create an image at the moment when you have just installed the OS. At this point, your system is as close to a clean state as possible.

How to use a Windows 10 recovery image

The Windows 10 recovery image must be written to a USB flash drive. After all, if problems happen to your computer, then you will not be able to use the data recorded on your hard drive. Therefore, no matter which of the two methods you choose, you must write the data to USB flash drive. The recovery image requires a flash drive of at least 4 GB. We recommend creating such a flash drive immediately after you have installed the system. You have 2 ways to obtain a recovery image:
  • Create an image on your computer;
  • Download a Windows 10 recovery image from the Internet;
The first option is to create an image on your computer, which is better. Since in that case we're talking about about a full recovery image. You can restore exactly your OS version. If you use the second option - restoring from an image from the Internet, then you will use the usual clean version Windows 10. And this is not exactly a recovery image, it is just a full-fledged version of the OS. On its basis, you can also restore the functionality of your Windows versions 10. But this restoration will take place without taking into account the specific features of your computer.

It is not possible to download a recovery image for your computer. You can only create a personal image yourself, because it is unique. Of course, the image is created at a time before you have any problems. Experts recommend creating images regularly. For example, once every six months or year. You should always have the image at hand. After all, a computer can be disabled at any time. If you don't have finished image, and your computer is broken, then you will need a second device on which you will create a Windows 10 recovery image from Windows image 10. Of course, for this you must read the instructions,







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