Norton Internet Security cannot be removed. And yet, how to remove Norton Internet Security if it is no longer removed in the usual way

All tips

If your computer is running very slowly, and you suspect that the reason for this is your antivirus, then you need to remove it or reinstall it. And if everything is simpler with utilities, then here’s the question of how to remove Norton Internet Security Not everyone can answer quickly and without problems.

In general, not only this company’s product “suffers” from overly complex and confusing installation and removal, it characteristic all software solutions released by Norton. So the user needs to be prepared for a large number questions during uninstallation, if he still decides to delete Norton Internet Security.

And yet, during the removal process, Norton will offer you to leave its own on your computer, which is designed to provide a fast Internet connection. It implements the following free features, like Norton Safe Search and also Norton Safe Web. The first is designed to evaluate the safety of your search results when requested in search engine For each result found, it gives an assessment of the site's reliability on the Norton scale. The second function helps to monitor the security of the site you are visiting; if any elements that are dangerous to the user are detected on it, Norton Safe Web immediately alerts you to this.

So, now that we’re done with the introduction, it’s time to move on to describing the removal procedure itself. We have already found out that if you do not like the way your antivirus works or you decide to switch to another product instead of Norton Internet Security, uninstalling this utility will take you from 5 minutes (if there are no problems during the process) to half an hour (in case there are problems). So get ready to wait.

There are two ways to remove it - through the Control Panel and through the Start menu. First, I will describe how to remove Norton Internet Security through the first option.

Go to “Start” and click on “Control Panel”, in the window that opens, follow the path “Programs>Programs and Features”. If you don’t quite understand how to get to the “Programs” menu, then you should select the “Category” option from the “View” drop-down list.

Going to the list of installed software, click right click Click on Norton Internet Security and select Uninstall/Change. Will open new page, where you will need to make a choice whether you are reinstalling the product or uninstalling it. If you select deletion, you will be asked to save or erase all user data from the program directory. If you would prefer not to save your passwords, you should select this option, and if you plan to install NIS again in the future, you can leave all this information.

Now you will be asked if you want to leave the “Control Panel”, which we talked about above; if you don’t need it, feel free to click “Skip”, otherwise click “Save”.

When the selection of the main questions is made, you just have to click the “Next” button, which will launch the procedure complete removal utilities, upon completion you are left with last question, which was prepared by the creators of this program. You will be asked for confirmation and choose whether to do this now or postpone it until later.

Only after a reboot can the removal procedure be considered complete.

Now let's get back to the question of how to remove Norton Internet Security through the Start button.

Click on this button, go to the “All Programs” tab, select Norton Internet Security there and click on the “Uninstall” shortcut.

For Windows 8, you will have to perform even fewer steps; go to the “Start” screen and click “Uninstall Norton Internet Security.”

Then select the necessary ones from the options described above and click “Delete”. After the computer has completed all the assigned tasks, all that remains is to restart it.

Now you're in general outline know how to remove Norton Internet Security. True, in the description I deliberately did not touch upon the issue of possible errors, so if you have them, contact Norton support.

Remove antivirus? For some, this phrase sounds like a living nightmare. Indeed, why delete it - it’s such a necessary program! And yet, sometimes it is necessary.

If you simply wanted to change it to another.
If the new computer has an antivirus preinstalled that the user is not happy with.
If the user himself decided that 2 antiviruses are better than one, but problems arose after installation.
If an “extra” antivirus is installed along with another, necessary program.

By the way, the latter option is becoming more and more common - it is used not only by distributors of free, low-quality software, but also by respected brands, including McAfee or Norton Internet Security.

It must be said that the complexity of removal depends on the reason why Norton antivirus appeared on the computer.

Which vaccine do you prefer?

If you need to remove an antivirus in order to install another one, then this is the easiest option. Usually it is enough to use the standard uninstaller operating system, i.e. Open Control Panel, Programs and Features, find Norton Internet Security or Norton Avtivirus in the list, select and click Uninstall. After uninstalling the program, the computer will need to be restarted.

In rare cases, it is also necessary to manually delete the program folder located in system partition hard drive in the Program Files folder.

And of course, before deleting, you must stop the program, i.e. call it from the tray (the area near the clock) by right-clicking on the logo and selecting the item in the resulting menu that means exit the program.

Present? Thank you, take it back!

The second most difficult option is the last one in the above list, i.e. in which Norton was installed along with another program - with a browser update, Flash plugin, etc. In this case, you just need to repeat all the steps mentioned in the previous section. If the antivirus is not uninstalled, then you just need to check whether it is stopped, which can be easily determined by the program icon near the taskbar clock. Most often, problems with deleting any program arise precisely because it was not closed, and this is precisely what means stopping anti-virus protection.

War. And not at all cold

Well, the most unpleasant option is an antivirus conflict. In this case, problems often arise not even with removing the computer from the computer. the desired program, but in order to start the computer at all!

It is a well-known fact in professional circles that McAfee products“not friendly” with NOD antivirus (and the entire package in general ESET Security), as well as the fact that Norton conflicts with KIS, as well as other mutual problems of some programs. The average user may not know this, setting what was recommended to him in the store or by friends as “the most best antivirus”, and getting a glitchy or not working computer at all.

In this regard, the most The best way removing the second antivirus - before rebooting the system after installing it. And therefore the first piece of advice: when installing an antivirus (any) it is mandatory! uncheck the box “Reboot the computer after installation” or anything similar in meaning, or cancel the reboot if the system asks for it.

What does this give? After the reboot, changes in the system take effect, and if there is a conflict between programs, it will appear in all its glory, and it will no longer be possible to remove the program painlessly. And until the reboot, Uninstalling programs from the Control Panel will do the job perfectly.

And yet, how to remove Norton Internet Security if in the usual way Is it no longer deleted?

If the problems are limited to simple “glitches”, i.e. temporary computer problems, it is best to manually delete all program folders from hard drive. To be on the safe side, you should use the search function (F3 or Tools – Search on Computer). After this, you will need to open the system registry (Start - Run - regedit) and delete all keys and parameters in it that contain the words “norton” or “nis”. At the end of this procedure, restart the computer and be careful about the installed software in the future.
Problems arise already at startup. The most unpleasant option is the system locking at boot, which looks as if the computer just turned on and froze. Tightly.

In this case, it is better to call one of your specialist friends (only real specialists!), or be brave.

So first you need to restart your computer Reset button and immediately start pressing the F8 key, after the system boot options appear on the screen, select “Safe Mode” and wait for the boot. You must log in under an administrator account!

Open the Computer program, find the folder with the program, open it context menu(right mouse button) and select “ General access and security”, if it is not there, then select the “Properties” tab, where you select the “Security” tab.

This tab defines user groups and their rights in relation to this folder. The upper window lists user groups, the lower window lists the rights of each group. You need to select the “Administrators” group in the top window (ideal if you are using Account“administrator”, since it coincides with the group) and click the “Advanced” button under the lower window. In the dialog box that opens, select the Administrators item, click the “Change” button and install everything! check marks in 1 column. Thus, the specified group receives full access to the folder. All you have to do is click “OK” several times and then delete the folder. The next step is the already described cleaning of the registry and reboot.

Of course, first time use safe mode OS loading is scary. But in reality it's not that complicated. The main thing is that this will solve the problem that has arisen.

Kaspersky Internet Security(all versions)
Kaspersky Anti-Virus(all versions)

Norton from company Symantec Kaspersky Lab.

Kaspersky Lab.

Installation Wizard Kaspersky Lab Installation Wizard Installation Wizard

To completely remove Norton antivirus

Removal using special utility….How do I uninstall a Norton product from Symantec?

The information in this article applies to the following products:
Kaspersky Internet Security(all versions)
Kaspersky Anti-Virus(all versions)

In some cases, after removing products from a line Norton from company Symantec standard means and reboot the computer, in system registry there may be entries left in the operating system that make it impossible to install the product Kaspersky Lab.

Therefore, it is important to completely uninstall a Norton product before installing the product Kaspersky Lab.

Installation Wizard before copying files to HDD checks for the presence of incompatible products Kaspersky Lab software. Entries in the system registry are recognized Installation Wizard as the presence of a full-fledged Norton product on the system, but at the same time the product was previously uninstalled. As a result Installation Wizard asks you to manually remove incompatible software and aborts the installation.

To completely remove Norton antivirus and entries in the system registry, use the following solutions:

Removal by standard Microsoft means Windows.
Removal using a special utility.

Solution 1: Uninstall Norton antivirus using Microsoft Windows

Step 1. In the lower left corner of the screen, click on the button Start.

For OS users Windows XP:

Select menu item Control Panel.

In the window Control Panel Choose a section Installation and removal of programms.

For OS users Windows Vista/7:

Select menu item Control Panel.

In the window Control Panel Choose a section Programs.

Left click on the section Programs.

In the window Programs Choose a section Programs and components.

Step 3. Select antivirus from the list of programs Norton.

For OS users Windows XP:

Click on the button Delete/Change.

For OS users Windows Vista/7:

Double-click the left mouse button on the program name.

Step 5. In the window Installation Wizards click on the link \"Delete all user data, including saved passwords and quarantine content\".

Step 7. If the uninstallation process is completed successfully, you will be prompted to restart your computer. In the window Installation Wizard click on the button Restart now.

Try installing the product again Kaspersky Lab versions 2012/2011/2010 .

If the antivirus is successfully removed Norton from your computer is not necessary to complete the following steps. If you receive messages indicating that any errors have occurred or a message appears indicating that you are uninstalling the antivirus Norton was not completed successfully, follow the instructions below to manually remove the product from your computer.

Solution 2: Uninstall Norton antivirus using the Norton utility Removal Tool

To completely remove your antivirus Norton from your computer, use special utility Norton Removal Tool from company Symantec(NORTON REMOVAL TOOL (C) Symantec Corporation. Distributed under the terms of the NORTON Software Tool Usage Agreement).

After the antivirus removal process is completed Norton, try installing the product again Kaspersky Lab versions 2012/2011/2010 .

Article taken from open sources: http://support.kaspersky.ru/faq/?qid=208635925

Antivirus program– a utility designed to protect your computer from malicious applications etc. Device security services are improving significantly every year. So today there is antivirus software great amount. One of these utilities is the advanced Norton version Internet Security™, referred to as Norton Security Deluxe. The developers themselves call improved software. PC users themselves will have to verify the effectiveness of Norton. However, the utility may not live up to expectations. If the user does not like the work of the antivirus, it will need to be removed. So in this article we will look at two ways to remove Norton Security Deluxe.

Note! Antivirus software first appeared back in 1984. CHK4BOMB and BOCHK4BOMB were created by Andy Hopkins. The first program identified suspicious information contained in the code. The second utility intercepted writing and formatting in the BIOS.

The first software aimed at protecting a computer from viruses appeared already in 1985. The developer of this utility was Ji Wong. And this program was called DRPROTECT.

Method 1: Uninstall Norton Internet Security via Toolbar

On the taskbar, find the Start button. Click on it.
In the window that opens, select the “Default Programs” line. Click on it.
In the lower left corner of the interface, click on the phrase “Programs and Features”.
In the list of programs that appears, find the software you need. Double-click on the name of the antivirus with the left button of the coordinate device.
In the window, find the “Delete all user data” button. Click on this line.
If you would like to share the reason for deleting the software, click on the “Click here to share the reason” button.
The browser will open. The user will see a page where they will need to rate the product in the first field.
Select the reason for deleting the software or write a comment yourself.
Select the duration of use of the antivirus.

Note! The site is in English. If the user does not know the language of Foggy Albion well, entering data can be an ordeal.
In the last two fields you will need to enter your name and email.
Click on the "Submit" button.
If you need help technical support, click on the line “Norton Support”. Otherwise, close the browser page.

Note! To close pages or a browser, you can use the following combinations of keyboard buttons: “Ctrl+W” - close an open page; “Alt+F4” - closes the browser along with open tabs; “Win+M” - minimize all x open pages; “Alt+space” — calls the window menu in which the user can close a tab, minimize it, etc.
If you have not changed your mind about uninstalling the antivirus, return to the program interface. Click on the "Next" button.
Wait until the software is completely removed.
Congratulations! Norton Internet Security has been removed from your computer. To ensure your computer works properly, restart your device by clicking the “Restart now” button. Otherwise, click on “Restart later”.

Note! After uninstalling the program, a reboot may be necessary to system folders, in which they are stored DLLs or other information to which access is blocked.

Method 2: Uninstall Norton Internet Security using Norton Remove and Reinstall utility

Open your browser.
Type Norton Remove and Reinstall into the search engine.
Click on the "Find" button.

Note! To confirm their actions, instead of the “Find” button, the user can press the “Enter” key.
From the proposed options, select the official website of the developer. Open the link.
Find the Norton Remove and Reinstall hyperlink highlighted in blue. Click on it.
Once the program is downloaded, open the folder in which the utility is located.
In the window that appears, click on “Run”.
Will open new interface. Find the "Accept" button. Click on it.
Click on the "Advanced Options" button.
Click on “Delete Only”.
In the window that appears, find the “Delete” button. Click on it.
Wait until the software is uninstalled.
Restart your computer by clicking the “Restart” button. Now".