Failed to sync 1 additional information object. iPad failed to sync because the sync session could not be started

Apple devices like iPhone and iPad interact with software products are considered one of the most reliable. However, they are not immune to errors. In particular, sometimes music does not sync from iTunes to iPhone. There can be quite a lot of reasons for this. This is especially noticeable when Apple device connects to a computer or laptop with Windows on board. But the problem can be fixed. Below are the simplest methods to help solve errors of this kind.

iPhone won't sync with iTunes: why?

The very first problem that awaits any owner Apple device, is that the corresponding device driver is missing or incorrectly installed in Windows. We are not talking now about initializing the same iPhone as a USB device in the sense of recognizing information on the internal storage.

The problem is mostly that control program iTunes was unable to connect to the iPhone when attempting to connect. And this may be due to the fact that the program itself is “buggy”. The simplest way out would be reinstalling iTunes using the official installer for Windows, downloaded from the developer’s website or from the AppStore.

Music won't sync from iTunes to iPhone: what to do first?

But that's only computer programs. But it also happens that the iPhone does not synchronize with 54) directly on the mobile gadget.

The manufacturer himself recommends rebooting the device, combining the files in the media library (and in small parts), deleting the content and downloading it again, excluding the files from it PDF format. Perhaps the problem of the iPhone not syncing with iTunes will be solved. However, it is worth considering some other points.

Re-authorization

In some cases, the device may seem to establish communication, but in reality this does not happen. To correct such failures, you simply need to log out of your account and then log in again.

As a last resort, the “account” should be deleted, and when the device is rebooted, specify it again. Sometimes it helps.

Solving wireless problems

It's worse when the iPhone doesn't sync with iTunes over WiFi. Here you will have to check the network settings directly in Windows system with installation correct parameters TCP/IP protocol version four (v4), which is currently most actively used (the IPv6 version has not yet reached us).

In the very simple case you should set the receiving of addresses to automatic, but sometimes you can use Google services, whose addresses consist of four eights or two eights and two fours.

Resetting settings and reinstalling the operating system

Finally, if after this you still receive an error indicating that iTunes was unable to connect to the iPhone, you can try general reset. To do this, you need to use the menu for deleting personal data and settings from the main section.

If after this there is a situation where the iPhone does not sync with iTunes, you will have to use more stringent methods.

In this case, you need to close all programs and Apple computer or PC call the Finder application, then for Apple hold down the keyboard option Ctrl + Cmd + G (for Windows this does not work), where you need to register /var/db/lockdown (unlocking will take place). In Windows, you can also try to go to the AppData directory, which is hidden, and delete from there Apple catalog, but I think this is not the best option.

Conclusion

As can be seen from all of the above material, the question of why the iPhone does not sync with iTunes can be considered settled. In fact, in most cases, resort to complete reinstallation system or download new firmware no need. The methods described above will suffice. You never know, maybe a simple reboot of the device will help. Yes and reinstallation software in the form of an applet on your phone and computer with Windows won’t hurt either.

On the other hand, if all the above methods do not help and music from iTunes to iPhone does not sync, then you should not be content with what you have. By at least, the most simple solution can be called removing the iTunes program from a computer with Windows on board (and it doesn’t matter what version it is) and reinstallation followed by entry into account via your existing AppleID.

But if we talk specifically about Windows, in some cases it may be necessary to remove updates that cause errors of this kind. This can be done through the corresponding “Control Panel” menu using the uninstall function latest installations. But the iPhone itself will have to be rebooted (at a minimum).

For the rest, I think special problems not expected. The situation is that either problematic device may be rebooted or will be made re-installation applications on both smartphones and computers. Otherwise, as is already clear, there are no problems. Download the latest iOS version not worth it, especially since the same fourth versions iPhone update do not support. Do you need it? So, to put it mildly, a smartphone can be “ruined.”

But in principle the system can be repaired, and very simply. To do this, you just need to follow the recommendations outlined above. And the problem itself is how exactly to establish communication mobile device and computer, remains with the user. In any case, an option can be found. But a reboot will be required initially. The emphasis is on this. In addition, reinstalling the program itself or its updates can solve some problems associated with lack of synchronization.

During the next iPad sync I encountered a problem with my computer that would frighten an untrained iPad user. The message sounded like this: iPad (iPad name) failed to sync because the sync session could not be started. If you have an iPhone, then the message will be about the iPhone.

At the same time, I just recently (a week ago) synchronized the iPad and there were no problems.

Let's write down the steps you need to take so that this message disappears and you can synchronize normally.

1. Check availability iTunes updates. On the menu iTunes->Updates. If there is a new one iTunes version, then install it.

2. If the version is up to date, then simply try restarting iTunes.

3. Restart your iPad. How to restart iPad. If your iPad is locked with a passcode, unlock it.

As a rule, these three steps are more than enough to ensure that the error does not appear again and you synchronize normally.

But if the problem remains, you can use these other methods and tips:

1. If your backups add up to external hard disk, check if it is accessible. For example, my media library is stored on a separate hard drive and backups are stored there, but this HDD tends to fall asleep to save energy.

2. Check your time and date settings on your computer and iPad (iPhone, iPod). You must have the same time and the same time zone set. On iPad go to Settings->General->Date and time.

3. Tip for Windows only:

a) close iTunes

b) run the command line as an administrator (START -> All Programs -> Accessories. Right-click on the “command line” (or CMD) -> “Run as administrator”).

c) enter the command “netsh winsock reset”. Launch it. This program resets the winsock protocol settings. From what I was able to google, it became clear that this was necessary after the consequences of the intervention of some viruses or Trojans. So we additionally recommend checking the system with an antivirus.

d) restart your computer and try synchronization again.

4. Go to iTunes settings. In the “Devices” section, check the “Prohibit automatic synchronization iPod devices, iPhone, iPad." Connect your device to your computer and try synchronizing.

That's all the solutions are. If you solved the problem with the code name iPad could not sync because the sync session could not be started write in the comments in some other way. If any of the above helped you, please also unsubscribe so that, purely for statistics, we understand which method is the most effective.

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The article lists possible reasons Problems syncing your iPhone and iPad with your iTunes.

Often users come up with a problem related to iPhone synchronization or iPad with iTunes. The essence of the appeal is that when the program is synchronized with an iPhone or iPad, displays a message"i Phone, iPad could not be synchronized because the synchronization session could not be started" This table message often appears when you go to new version software iOS software 5 and above. The user has no choice but to search for information about the device synchronization problem on the Internet.

Setting up iPhone and iPad from 400 rub.

Instruction No. 1. Common case:

1. The first thing you need to do is disconnect your iPhone or iPad from your computer, restart it, connect it back and repeat synchronization. If the message box “iPhone, iPad could not be synced because the sync session could not be started” appears again, continue with the following steps.
2. Try updating iTunes program. It happens that after updating the program, this message disappears.
3. It's possible that your antivirus is interfering with the synchronization process. Try disabling all security programs.

If all these steps do not help, you should pay attention to the iTunes program itself. Perhaps it was there that some kind of failure occurred. You should force close iTunes. You can do it like this:

Instruction No. 2. Rare case:

• Go to the Start menu -> All Programs -> Accessories. Select menu bar " Command line", click on it right click mouse and select “run as administrator” from the drop-down menu.
• In the window that opens, enter next command without quotes “netsh winsock reset”, then press “Enter”.
• After this, restart your computer and repeat the synchronization.

Sometimes you may encounter the message " Cannot create backup copy of iPhone(iPad), because session failed Reserve copy " The message may be caused by a large number backup copies stored on the hard drive in system partition. For solutions similar problem read our article "