Can't load firefox profile how to fix. “Your profile could not be loaded”: how to resolve an error in the Mozilla Firefox browser


Now all that remains is to be Google Chrome. This is understandable, because it has many advantages and is quite modern. But it may happen that one day, when you start your browser, a window with an error appears:
"Your profile could not be loaded correctly. Some features may not be available. Make sure your profile exists and you have read/write permissions."

I do not use Google Chrome, but a browser based on it - Iron. This is due to the fact that this browser does not send data about visited sites to the statistics center, as Google Chrome does. Now there are many browsers based on the Chromium engine, because it is publicly available and many companies use it to release their browsers, such as Yandex Browser, Mail (Internet) and others. For example, it was also made based on it.

Now closer to the essence of the article itself. There is one very good way to eliminate this annoying error, I will show it now.

How to remove the error "Your profile could not be loaded correctly"

1. Closing Google browser Chrome, if it's running.

2. Open Explorer. You can just open My computer or any folder anywhere.

3. Enter the folder address in address bar Explorer and press Enter.

For Windows XP:
%USERPROFILE%\Local Settings\Application Data\Google\Chrome\User Data\

For Windows 7:
%USERPROFILE%\AppData\Local\Google\Chrome\User Data\


Screenshot of how it was, using Windows XP as an example:


and this is how it should be after inserting the address:


After entering, press Enter and go to the folder we need.

Because I use a browser based on the Chromium engine, then my path is like this:

%USERPROFILE%\Local Settings\Application Data\Chromium\User Data

4. In this window we find the Default folder and rename it to Default1 or Default_old or whatever you like. The main thing is that the name is different. You can at least call it vindavoz.

5. Launch Google Chrome and close. With this action we created new folder Default.

6. Go to the Default1 folder (or whatever you called it there). We find it and delete it Web file Data.

7. Now select everything that remains (you can use hot keys Ctrl+A) and copy ( Ctrl+C) to the newly created Default folder.

8. Delete the Default1 folder (or whatever you called it).

Are you confused? If not, then everything should work out and the problem is solved. You can launch your browser and check.

If it doesn’t work out, then read the instructions again and think about how to do it correctly.

If even this does not help, then try deleting the Web Data file in the Default folder. Of course, it is better to do this with the browser closed.

That's all. If you have any questions about correcting the error about incorrect profile loading, please write in the comments.

If you see a "Profile Missing" error message that says, Your Firefox profile cannot be loaded. It may be missing or inaccessible it usually means that Firefox can"t find or access the profile folder. This article explains what to do if you see this error.

Note: If you see a "Profile Missing" error after clicking the "Close Firefox" button in the "Firefox is already running but is not responding" error dialog, click OK in the "Profile Missing" window and wait a few seconds before trying to start Firefox. Alternatively, either restart the computer or use the Windows Task Manager to end all Firefox processes, then try starting Firefox. For more information, see the article "Firefox is already running but is not responding" error message - How to fix it.

Table of Contents

If you moved, renamed, or deleted your Firefox profile folder

Firefox stores your user data and settings in a special folder and pulls information from this folder every time you start Firefox. The default profile folder location is under the %APPDATA%\Mozilla\Firefox\Profiles~/.mozilla/firefox~/Library/ Application Support/Firefox/Profiles folder, which you can find using .

Profile was moved or renamed

If you know where your profile is, try one of the following methods to help Firefox find it.

  • Move the profile folder back to its original location.
  • Restore the profile"s original name if you"ve changed it.
  • Create a new profile using the Profile Manager . Give it a descriptive name, click on the Choose Folder button, and then select the profile folder you moved or renamed, before you finish the Create a new profile wizard.

Profile was deleted

If you deleted or lost your profile folder and have no way of restoring it, use one of these methods to create a new Firefox profile:

Your new profile will not contain settings or user data from your deleted or lost profile.

  • Method 1: Use the Profile Manager wizard

Follow the steps in the Use the Profile Manager to create and remove Firefox profiles article to create a new profile.

  • Method 2: Manually delete the profiles.ini file

If you have problems accessing the Profile Manager, you can create a new default Firefox profile by deleting the profiles.ini file, using these steps:

  1. Click on the Windows Start button and click on Run...
  2. Type %appdata% in the Run box and click OK. The hidden Application Data folder will open.
  1. From the Windows Start Screen, click the Desktop tile. The Desktop view will open.
  2. From the Desktop, hover in the lower right-hand corner to access the Charms.
  3. Select the Search charm. The Search sidebar will open.
  4. Type %appdata% in the search box and press the Enter key. The hidden AppData\Roaming folder will open.
  5. Double-click the Mozilla folder.
  6. Double-click the Firefox folder.
  7. Delete (or rename, for example, to profiles.iniOLD) the profiles.ini file.

Note: By default, Windows does not show the .ini file extension. The file should have an icon similar to a document with a gear on it, and a file type similar to "Configuration settings" or "Application settings". You should not delete the Profiles folder, which should have a file folder icon and a file type of "File folder".

Note: Instead of deleting the profiles.ini file, you can delete (or rename) the folder that contains it. For example, right-click the Firefox folder and rename it FirefoxOLD.

  1. (Ubuntu) Click the Places menu on the top right of the screen and select Home Folder. A File Browser window will appear.
  2. Click the View menu and select Show Hidden Files if it isn't already checked.
  3. Double click the folder marked .mozilla .
  4. Double click the folder marked firefox .
  5. Delete (or rename, for example, to profiles.iniOLD) the profiles.ini file.

Note: Instead of deleting the profiles.ini file, you can delete (or rename) the folder that contains it. For example, rename the firefox folder to firefoxOLD.

When you start Firefox, a new profile will be created.

  1. Navigate to your user ~/Library folder:
    • (OS X 10.6) Click the Finder icon in the dock. Your home folder will be selected, (usually the name of your Mac user account). In the right side of the window, click the Library folder to open it.
    • (OS X 10.7 and above) Click the Finder icon in the dock. On the menu bar, click the Go menu, hold down the option or alt key and select Library . A window will open containing your Library folder.
  2. Click on the Application Support folder, then go to the Firefox folder.
  3. Delete (or rename, for example, to profiles.iniOLD) the profiles.ini file.

Despite the fact that we live in the age of computer technology, no one has yet been able to come up with a browser that is ideal by all standards. And if this is so, then it is not surprising that errors can appear everywhere when working with one or another web browser.

The most common errors are: which we have already discussed earlier and the error “Could not load your Firefox profile. It may be missing or unavailable." Of course, such an inscription causes bewilderment among many, and even panic among some.


Of course, the first thing that comes to mind when you see such text is to delete mozilla profile firefox and then install again. But what if the profile stores data for a very long time? a long period work?! It is in such cases that you need to look for another solution, a more loyal one. So, let's think together about the situation when it was not possible to load your firefox profile.

Move or delete a profile

There are several most probable causes occurrence of such a problem: if in firefox transfer profile took place or it was renamed, and perhaps even deleted. Let's look at each case separately.

  1. Sometimes it happens that you have moved your profile to another location, but the browser cannot figure out which one. Let me remind you that by default the profile is located in the %APPDATA%\Roaming\Mozilla\Firefox\Profiles folder. If this situation really occurs, try moving the folder back to where it was.
  2. The same applies to the situation if you have renamed your profile: perhaps this is why the system does not find it. As a solution, try reverting the folder to its original name.

Deleting a profile

The situation is a little more complicated if for some reason you deleted the profile folder, or lost it, in a word, you don’t see any way to restore it. Unfortunately, you will have to come to terms with the fact that your new profile will be stripped of all the data that the previous one contained.

You can create a new profile in two ways: using the Profile Manager or by deleting the profiles.ini file, and this is not necessary. In the first case, everything is simple, you just need to follow the Manager’s prompts. However, if for some reason this method causes difficulties for you, use the second one.

  1. call the start menu and type %APPDATA%\Roaming\Mozilla\ into the search field;
  2. now open the “Firefox” folder;
  3. delete the profiles.ini file.

Now, the next time you launch Mozilla, a new profile will be created by default. This is how, seemingly quite simply, the error “Could not load your Firefox profile is solved. It may be missing or unavailable."

Don't panic if you encounter the "your profile could not be loaded correctly" error. We also do not recommend reinstalling the Google Chrome browser, since the situation will not change. What needs to be done, you ask. There actually is a way out, moreover, there are several of them.

How to correctly upload your profile: method one

First, close your browser. After this we need to ask the system

To do this, you need to click on the button with three stripes, which is located in the upper right corner of the browser, and find the item of the same name in the menu that appears. While in “Settings”, look for the “Users” section and a little lower down the “Delete user” function. We delete it, after which the error should no longer bother us.

It should be noted that after deleting a user, automatic

entrance to Google account and access to all its services. If for some reason you are not satisfied this method or it didn't help you, just sign out of your Google account and sign in again using your browser settings.

Via task manager

If you know how to work with more fast way. Launch the “Task Manager” using the key combination Ctrl+Alt+Del. Go to the “Processes” tab. We terminate all processes associated with the Chrome name. Alternatively, you can run Chrome with administrator rights.

If you have Windows XP

All the methods described above for solving the problem “the profile could not be loaded correctly” work on all Windows versions compatible with the Chrome browser. However, if you are using XP the location you are looking for User folders Data will change a little. Instead of the Users directory on drive C, go to Documents and Settings. Further everything follows the instructions described above.

Causes of the problem

We briefly explained how to solve the problem, but it’s worth understanding why not

We were able to load your profile correctly. This error occurs due to a malfunction in the accounting Google posts. That is why all of the above operations are aimed, first of all, at deleting user data from your computer.

Don't worry about that personal information is permanently deleted. In fact backup copy All materials are stored on servers. Thanks to this, when you log into your account again, the data will be automatically downloaded and installed instantly. So we figured out what should be done if Chrome browser Your profile could not be loaded correctly. It should be said that the problem is quite common despite all the advantages of this browser.

Fox task

If Firefox fails to load your profile, we recommend creating a new one. First, close all browser windows. Remember that all actions with profiles are performed using the “Profile Manager”.

You can call it by logging into Firefox with special parameter- p (or ProfileManager).

We go to “Start”, launch the “Run” command in the special field in the window that appears
“Open” type firefox.exe -p. In addition, you can use the “Browse” button, indicate where the firefox.exe file is located and add the key at the end: -p. You can also achieve what you want using a browser shortcut.

Click on it right click mouse, select “Properties” in the menu, go to the “Shortcut” tab, add the -p key to the special “Object” field. The “Profile Manager” will open in front of us. It will help you create a profile on any drive (even network drives), as well as in any directory on your computer. In addition, here you can rename or delete your profile.

The power of the new profile

When creating, as well as selecting for permanent job updated profile, old

will remain on same place, but will no longer be used. Click on the “Create” button to create a new profile. We see a window with instructions. Let's study it. Click “Next”. After this, the “Wizards” dialog box appears, in which we enter the name of the profile to be created, and if you want to place the profile in a location other than the default, select the desired folder by clicking “Browse”. After that, click the “Finish” button.

Congratulations, your profile has been created. Select it in the list of profiles and press the button “ Launching Firefox" In order for the “Profile Manager” to appear when you start the browser, you should uncheck the “Don’t ask” checkbox. A browser will open in front of you, in which all settings will be set to “default”, and your bookmarks and extensions will disappear, which may have led to incorrect operation Firefox.

Remember that all settings remain intact in the same profile. To return to using it, you need to launch the “Profile Manager” and required name. Typically, the profile that was installed by default is named default. Remember that if the profile has changed direction or is no longer needed, you can also delete it or rename it, as was suggested with the faulty options. This is where the Profile Manager will help you again. The profile system has proven its effectiveness. You can separately configure the browser for several modes, for example, work ( Required documents and work bookmarks), home (various types of entertainment and recreation), children's (bookmarks for games), simplified (only the essentials for working with the Internet, if your computer is used by loved ones who have not yet mastered the intricacies of the Internet). We hope that by using our tips, you will never see the “your profile could not be loaded correctly” error in your browser again. We have described methods for solving problems for the most popular and functional browsers. If you manage to get rid of minor misunderstandings, these programs will make your life on the Internet much easier.

IN currently Among all browsers in the Russian-speaking region and not only Google Chrome takes the lead. More and more users prefer it for its speed and simplicity user interface. However, errors happen even in the most reliable programs and Google Chrome is no exception. Since now almost any of the Internet browsers provided strive for greater personalization, which allows the user to work more optimally on the World Wide Web. One of the most common errors related specifically to browser personalization, which many users encounter, is incorrect profile loading. Typically, an error message like this looks like this.

Google Chrome Error

Or maybe it’s generally interesting and incomprehensible - there will be several similar notifications on the monitor at once.

No, this error does not globally affect the operation of the browser in particular and the computer in general, this situation is general. However, over time and such a failure occurs more than once, this whole situation begins to become quite annoying. To correct this situation, simply follow step by step what is written below.

To begin with, after the next error message appears, you should close it (or them, if there are several windows). After that, in the browser itself on the right top corner Find the icon with three horizontal stripes and click on it.

A list of options will appear on the monitor. You need to select "Settings" using the left mouse button.

In the settings window itself, near the bottom of the window there will be a “Delete user” button. Click on it.

After this, the program, through the next window, will inquire about the user’s confidence in deleting the user and all data about him without the possibility of recovery. Here you need to firmly stand your ground and confirm the deletion. You should not regret getting rid of the user profile, because this will in no way affect the speed or functionality of Google Chrome itself. It’s just that the browser itself will become more impersonal and stop collecting user data.

Yes, it is abnormal that a browser that claims to personalize its work specifically for a specific registered user is not able to correctly load data about him, which is sometimes particularly annoying. But, as mentioned above, no program can be completely protected from the appearance of seemingly the most unexpected errors. Their appearance is often due to the fact that any program is constantly being added to and improved. And this, in turn, can lead to the fact that some parts program code conflict and may block some previously working modules. And this is already personal decision each user to continue to use this product, because there are no global problems no, or look on the Internet for a more thoughtful one software with similar functions. If a person is happy with everything and personalization is not that important to him, then it would be more logical to simply delete the user’s profile using the method described above.







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